The WWH Data Analyst reports directly to the VP of Revenue Management.

The position will be responsible to effectively manage all Online Distribution platforms in order to ensure complete alignment of the brand’s inventory, rate plans & price positioning within the Online Channel marketplace and PMS systems

The Data Analyst is critical to promote revenue & market share growth for Worldwide hotels through strategic coordination of revenue management processes and procedures.

Key KPI

KPI 1: Articulate any Revenue, Inventory & Ecommerce issues when they arise with solutions for resolution. (Daily)

KPI 2: Effectively manage all Online Distribution platforms / channel manager in order to ensure complete alignment of the brand’s inventory, rate plans & price positioning with the Online Channel marketplace. (Monthly Alignment Review for all Channels)

KPI 3: Communicates Distribution analytics & opportunities to drive incremental revenue through the various distributions channels. (Communicate weekly @ RevMax meeting)

Job Description

• Gather and analyze competitive intelligence to derive insights about the competitive environment and business trends to improve competitive decision making and further the marketing objectives
• Liaise with VP Revenue Management to identify opportunities for efficient/accurate data collection in the distribution and revenue management area.
• Monitor new and existing program and product initiatives and evaluate results to understand effectiveness and improve revenue performance.
• Minimize rate parity issues across all channels and provide solutions to prevent wholesale/static rate from flowing into OTA and other business segment.
• Maintain and establish effective inventory controls & pricing strategies to maintain market competitiveness across the competitive set
• Provide Channel Management Analysis and revenue potential. (Monthly & Quarterly)
• Ensure disciplined understanding of Opera Cloud PMS, Channel Manager Systems ( i.e Siteminder ) configuration in terms of Revenue and Channel Management for alignment
• Handle / Supervise Best Rate Guarantee Claims
• Supply critical analysis on the effect of short and long term decisions affecting Occupancy, ADR and RevPAR
• Knowledgeable of City Events, Conventions, Holiday Seasons in Singapore and key business source countries
• Maintain and analyze Revenue by Room Type and ensure appropriate room types sales through the various channels

Brand Website

• Involvement in Singapore marketing programmes and related products for online delivery
• Effective implementation and monitoring of online marketing programs

Developing OTA Partnerships

• Manage Online Travel Agency accounts ensuring their compliance with WorldWide Hotels strategies
• Ensure all OTA website displays correct information at all times (Inventory Mgt / Rate Delivery)
• Maintain and ensure accurate rates and inventory allotments with internal and external partners in a timely manner and ensure Rate Parity throughout all booking channels
• Endeavour to position the hotels properly on the first page of all OTA websites
• Build and maintain effective working relationships with OTA key clients
• To carry out any other duties and responsibilities as assigned by direct report

Analytics & Projects

• Provide Channel Management Analysis and revenue potential. (Monthly & Quarterly)
• To identify areas to increase performance on Online Distribution channels (i.e.Rate Plans, Room Type Description, ADV Offers, POS, Geo Source)
• To analyze and determine whether Hotels is effectively marketing itself across electronic distribution channels
• To identify revenue generating and cost savings opportunities via operational efficiencies

Job Requirement

• Diploma or Degree from a recognized hospitality / tertiary institution and/or have gained 2 years of distributions experience the hotel industry.
• Solid knowledge of Revenue Management functionality & tools (OTA Extranet, Channel Manager i.e. SiteMinder, Opera Cloud, RPMS)
• Be well versed in creating and using Excel spreadsheets with complex formula.
• Proven record of working independently, a self-starter.
• High levels of flexibility and adaptability.
• Strong team playing skills.
• Act with utmost integrity.

OVERVIEW

The Maples Group is a standard bearer in financial and legal services, trusted by many of the world’s largest hedge fund managers, private equity firms and international corporations.

Our distinction flows from our carefully curated team: 2,500+ professionals characterised by tenacity, ethics and exacting excellence. We hire smart and sharpen smarter, arming talent with best-in-class resources and skills. Operating in key financial centres across the Americas, Asia, Europe and the Middle East, our international presence offers a unique springboard for career development and cross-cultural immersion. Our side-by-side financial and legal services are similarly ripe for interdisciplinary learning and growth.

The Maples Group looks to add a Singapore based Compliance Analyst to our team and invites eager and qualified candidates to apply. We are committed to diversity, inclusion and equality of opportunity as we attract, retain and develop world-class talent.

Who We Seek

Our merit-based culture suits professionals in pursuit of boundless careers and lives. Beyond their acumen, team members are collaborative and conscientious, bringing a healthy sense of drive and purpose to each interaction and to all aspects of their work.

About the Role

The Compliance Analyst reports to Regional Head of Compliance - Asia and supports the Compliance Team in providing advice, assistance and guidance for routine KYC activities. Primary responsibilities include:

• Identifying, assessing and addressing, where possible, KYC issues requiring escalation
• Reviewing KYC documentation and following-up KYC requests (where applicable)
• Ensure that the KYC is obtained in the most efficient manner
• Demonstrate compliance with KYC policies and correct use of KYC methods of approval
• Help ensure the overall KYC status is within the parameters for KYC non-compliant percentages
• Reviewing and monitoring the quality of KYC materials collected in accordance with the risk based review procedures and identifying and filling any deficiencies
• Reporting to the Regional Head of Compliance (as appropriate) on a regular basis summarising any queries or any trends identified
• Dealing with any other compliance related queries as assigned

EXPERIENCE

What You Bring

In addition to indisputably high ethical standards and autonomy, the ideal candidate possesses the following:

• Proficiency in Microsoft Excel
• Flexibility and willingness to learn
• Knowledge of Hong Kong or Cayman Islands anti-money laundering regulations and legislation preferred but not required
• Fluency in both written and spoken English and Chinese

BENEFITS & REWARDS

The most enduring professional relationships are reciprocal relationships. The Maples Group prioritises employee health and wellbeing. Depending on your location, we offer a range of benefits, including:

• Competitive vacation packages
• Educational assistance and professional development programmes
• Savings or pension plan
• Global mental wellness programme
• Sports clubs and social events

ABOUT MAPLES GROUP

Over five decades, the Maples Group has grown from modest beginnings into one of the world's preeminent professional services firms, offering specialised fiduciary, fund administration, regulatory and compliance, entity formation and management and legal services on the laws of the British Virgin Islands, the Cayman Islands, Ireland, Jersey and Luxembourg.

You can learn more about the Maples Group on our corporate website. Experience our culture and our people on our Careers Page or on LinkedIn.

Maples’ standard policy to undertake various background screening checks, including criminal records checks, on all applicants to whom a conditional job offer is made. Maples will only ask applicants to disclose a past criminal conviction when a conditional job offer is made. If you have a criminal record it does not mean that your job offer will be automatically withdrawn. Maples will make all job offer decisions on a case by case basis and will take a number of factors into account, such as the role that you are applying for and the nature and circumstances of the past offence. You will have the opportunity to discuss the matter with Maples before a decision is made.

Disclaimer: All personal information collected during the application process will be used for recruitment-related purposes only. Please refer to our Job Applicant Privacy Notice at maples.com/privacy for details on how we handle personal information relating to job applicants.

* The level of this position may vary depending on the profile of the person selected.

Based in CDPQ’s Singapore subsidiary and reporting to the Managing Director, Private Equity, the successful candidate will support the International Private Equity team, deployment and portfolio management objectives. He / she will contribute to optimizing returns, collaborating on transactions and closely monitoring portfolio companies to create value.

Main responsibilities

• Participate in the selection of deals and help prepare preliminary analysis and documents for investment recommendations within established timelines
• Support senior team members by conducting rigorous financial modelling
• Contribute to the creation of internal reports and keep them up to date
• Comprehensively review target companies’ financial reports, establish comparables that are representative of the competitive universe and conduct their detailed analysis
• Support senior team members in preparing and organizing meetings and discussions with existing and potential partners.
• Systematically conduct in-depth research on current trends in his/her sectors of activity, proactively monitor the news and collect information from relevant sources.
• Develop effective search and monitoring tools.
• Produce sector studies / market screenings to continue to team’s business development
• Participate in the development of work processes and updating required information
• Generate value-add in the portfolio management by supporting senior team members

Requirements

• At least two (2) years’ experience in finance/ investment
• Bachelor’s degree in business, finance, economics or accounting from a top-tier institution
• Master’s degree in finance and/or CFA designation would be an advantage
• Excellent financial modelling and analysis skills
• Comfortable with software used in finance (Excel, Capital IQ, ThomsonOne, Bloomberg, etc.)
• Understanding of the Japanese and/or Korean market dynamics is a strong advantage
• Fluent English is required, both written and spoken
• Fluency in Japanese and/or Korean is a strong advantage to facilitate interactions with existing and potential partners and target companies.
• Available for frequent international travel

Competencies

• Strong ability to manage stress and priorities
• Extremely rigorous and analytical
• Commitment, enthusiasm, proactiveness and strong organizational skills
• Good team player who puts the organizations’ interests first
• Willing to share information
• Effective communicator
• Solutions-oriented

The Senior Analyst, Corporate Planning play a critical role in supporting the development and execution of the organization's strategic initiatives. The responsibilities will span from data management, conducting detailed analyses to providing valuable insights that contribute to informed decision-making. The role requires a strong analytical mindset, attention to detail, and the ability to collaborate effectively across departments.

Core Responsibilities

Strategic Analysis:

· Conduct thorough analysis of market/industry trends, dynamics, and competition to inform strategic planning.

· Provide data-driven insights for developing mid to long-term strategy.

Strategic Project Support:

· Support the execution of strategic projects by providing analytical support, conducting research, and preparing presentations for senior management.

· Assist in the development of scenario planning models to assess the potential impact of internal and external factors on the organization's strategy.

Performance Management:

· Design and implement Key Performance Indicators (KPIs) to monitor and evaluate the group's performance, including operational efficiency. Provide regular reports on KPIs and performance against strategic objectives.

· Identify areas for improvement and drive the implementation of enhancements to improve organizational efficiency and effectiveness.

· Analyse data to identify trends, risks, and opportunities for improvement.

Cross-functional & Business Unit Collaboration:

· Collaborate with different functions, departments, and business units to gather relevant data and insights for strategic planning and initiative.

· Foster strong relationships with key stakeholders to ensure alignment with corporate goals.

Education & Experience

· Bachelor's degree in business, economics, engineering, statistics, or related field

· At least 5+ years of experience in corporate planning, data management, analytics, project, and performance management, preferably in a fast-paced and dynamic business environment with a regional presence.

· Highly analytical, strong critical thinking, systematic, and problem-solving skills, with strong initiative to navigate uncertainties.

· Excellent stakeholder engagement and communications skills (written and spoken), with the ability to convey complex information to diverse stakeholders.

· Ability to work independently, handle multiple projects in a fast-paced environment, and negotiate & collaborate effectively.

· Proficiency in both English and Mandarin is highly preferred, due to our strong presence in China.

Key Responsibilities:

• Support the Infinus Workstream Leads in the areas of Data sourcing, Accounting Hub, Chart of Accounts, General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Staff Expenses, Account Reconciliation, Group Consolidation and Financial Statements & Disclosure.
• Perform project activities from requirement analysis to go-live, and change request impact analysis.
• Identify areas for improvement during requirement analysis and solutioning.
• Engage with stakeholders in project working groups to brief on changes and solutions, gather feedback and impact analysis
• Contribute as a subject matter expert in assigned tasks
• Provide configuration requirements of ERP and EPM applications.
• Validate the configuration/solution by during the playback and test cycles.
• Collaborate with IT partners (internal and external) during the project SDLC cycle
• Perform functional testing which includes test planning, test scenarios/cases, results validation, etc
• Support the business product owners during results validation and testing.
• Liaise with stakeholders across Business Units and Finance functions in Singapore and its overseas branches, Malaysia, Hong Kong, China and BOS.

Requirements:

• Degree/professional qualification in Accountancy, Business or equivalent
• Relevant working experience in areas of financial reporting and finance data project in a large international bank
• Knowledge of risk and compliance policies are an advantage
• Dynamic and able to work under pressure
• Proactive and meticulous
• Strong analytical data mindset
• Good interpersonal and communication skills

We refret to inform that only shortlisted candidate will be notified.

Position: Analyst, Accounting and Treasury

To Apply

Please kindly prepare the following information and submit your job application via this link: https://www.korupartners.com/jobposting/?jobid=49

• Resume (required)
• Academic Transcript (required)
• 1-page or less response to “What matters to you the most? And why?” (An email will be sent to you requesting for this essay after job application is submitted).

Applications are reviewed on a rolling basis and all applications with missing information and no justifiable reason will be considered incomplete and will not be processed. Do contact us at [email protected] if you have any questions or face any issues during the application process.

Overview

Koru Partners is a thematically driven alternative investment firm identifying attractive investment opportunities that are backed by macro-holistic themes encompassing forward-looking social, economic, demographic, and technological changes.

We are inspired to be the world’s leading business partner for unique insights, understanding and decision making. It is our mission to understand the challenges facing humanity and to empower people and companies, working to transform such challenges into opportunities through allocation of capital.

We are looking for a candidate who is looking to grow with us. You will be working in a team with like-minded members, who will be training and guiding you to reach your full potential. If you are up for the challenge, we can promise a great journey and an opportunity to learn the various parts of our business.

What You Can Expect

Salary: SGD 3,800 – 5,000 per month

Benefits

• Group Insurance
• Medical Allowance
• Health Screening Allowance
• Vision Care and Health Allowance

Company culture

• Strong emphasis on company core values to guide you in your day-to-day work and life
• Dynamic team that will challenge and support you
• Flexible and transparent work culture

Responsibilities

• Maintain accounting records in the accounting software.
• Assist preparation of the monthly and yearly accounts closing.
• Update accounting supporting schedules.
• Prepare payment to vendors.
• Follow up outstanding payment from customers.
• Assist financial audit, both external and internal.
• Assist quarterly and yearly regulatory reporting.
• Document all accounting and treasury procedures.
• Assist other departments (such as Operations, Admin, People, etc.) as and when required.

Essentials to Have

• Excellent verbal and written communication skills (English).
• At least 1-2 years of experience in accounting-related or relevant fields.
• Ideal Requirements
• First principles thinker.
• Intellectually curious.
• Has a growth mindset.
• Able to learn and work independently.
• Able to manage multiple deliverables with a decent amount of uncertainty.
• Logical problem solver.
• Detailed oriented.
• Sensitive to numbers.
• Able to clearly articulate findings and conclusions in a concise manner.
• Proficient in accounting software.
• Singapore Citizen or PR preferred.

About You

We are a firm expecting collaborators to be highly aligned with our core values. Therefore, you should be:

• Dedicated and Driven. You are a self-starter who is able to work effectively with low levels of supervision or minimum direction while under pressure in a fast-paced environment. You are energetic, resourceful, and a hands-on individual who pursues goals with sense of urgency. You readily cope with changing priorities, take initiative, and able to follow through with assigned tasks.
• Integrity and Ethics. You have a strong, ingrained sense of professional integrity and ethics.
• Entrepreneurial and Effective Team Member. You have the ability to see the commercial angle, while being mindful of associated risks. You have strong leadership qualities and can assume responsibilities, while being a team player within a high-performance group.
• Agile Thinker. You enjoy solving complex problems and able to see the big picture while mapping out the details to achieve your goals. You are creative about providing innovative solutions (new processes, technologies, and approaches).

To Apply

Please kindly prepare the following information and submit your job application via this link: https://www.korupartners.com/jobposting/?jobid=49

• Resume (required)
• Academic Transcript (required)
• 1-page or less response to “What matters to you the most? And why?” (An email will be sent to you requesting for this essay after job application is submitted).

Applications are reviewed on a rolling basis and all applications with missing information and no justifiable reason will be considered incomplete and will not be processed. Do contact us at [email protected] if you have any questions or face any issues during the application process.

Responsibilities:

• Managing the entire fulfilment cycle from order release (i.e credit block release, validating customer PO pricing) to physical delivery (i.e document filing)
• Ensure warehouse performs order entries in a timely and accurate manner
• Ensure Transporters delivers the goods on time based on the agreed delivery schedule
• Manage delivery operation escalations with CSPL appointed partners and channel sales managers
• Returns Management – Completion of PRA documentation for Credit notes release
• Invoicing (Retailer Invoice upload, Empties invoicing & E-com billing)
• Documentation – ensure all completed deliveries are filed and recoverable for audits
• ACK (misc. orders) – ensuring ACK forms are filled correctly before passing it to the warehouse for order processing
• Any other supply chain related activities requiring support

Requirements:

• GCE 'O' Level / Diploma
• 2 – 3 years of relevant working experience in Supply Chain function
• Ideal candidate looks for stability and commits long term in the position
• Knowledge in SAP System
• Proficient in MS Office Applications (Word, Excel, Power Point)

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Job Responsibilities:

• Serve as Technical SME for remittance system and other applications for regional branches.
• Analyse, design, develop, implement and maintenance of the remittance system.
• Work closely with team leader to gather requirements from customer, perform technical impact analysis and estimate effort for development.
• Prepare and update functional and technical documents and prepare test cases.
• Develop and modify the applications according to requirements for the development.
• Conduct peer source code and documentation review.
• Perform unit test and system integration test, support user acceptance test.
• Prepare release procedure and support production implementation.
• Update user manual, system operational manual and other necessary deliverables.
• Troubleshoot issues and problems to provide workarounds.
• Perform root cause analysis and come up with preventive measures.
• All other duties and tasks as assigned

Job Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering, Information Systems or equivalent fields
• Min. 5 years of experience in software development using Microsoft technologies (.NET, SQL Server/SSRS, Optional:Java)
• Experience in working in a complex matrix organization
• Good knowledge in SDLC methodologies (waterfall)
• Good presentation, communication and coordination skills
• Ability to contribute individually and collaborate well in a team.
• Strong sense of accountability and ownership.
• Responds with speed and flexibility.
• Banking and finance domain knowledge will be an added advantage.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23859

To learn more about this opportunity, please contact Yi Fang at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Law Yi Fang | Registration No: R1113115

Accounting and Finance Executive | Full Set | Pasir Panjang

Working Day: Mon to Fri
Working Hours: 9:00am – 6:15pm
Location: Pasir Panjang
Salary: S$ 3,000 - S$ 5,500

Job Description:
Account Payable

• Ensure vendor invoices are correctly matched against issued PO.
• Ensure vendor invoices are complete before payment.

AR Receivable

• Ensure Invoices are correctly billed.
• Generate RMA, Debit Note and Credit Note to customers.
• Update receipts from customers.

GL and Reports

• Update bank book and prepare monthly reconciliations.
• Conduct monthly physical inventory.
• Ensure accuracy of Monthly Inventory reports and reconciliations.
• Verify and process staff claims.
• Ensure all Import/Export Permits are complete.
• Prepare GST quarterly reports.
• Prepare and ensure monthly reports are submitted in a timely manner.
• Prepare audit schedules, fixed assets register, and management reports for auditing.
• Generate/prepare supporting reports to confirm the accuracy of Management and Financial Reports.

Others

• Assist in other accounting duties when necessary.
• Provide general administrative support and other duties as needed.
• Other general responsibilities.

Job Requirements:

• Minimum Diploma in Accounting/Finance/Business
• Minimum 1 to 2 years of relevant experience
• Proficient in Microsoft Office – Word, Excel, and PowerPoint
• Experience and knowledge in ERP and QuickBooks will be added advantage.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Operations Analyst - Tax (Korean speaking)

Position Description
Corporate Account Payable (CAP) role based in Singapore supporting Korea. The CAP team consists of subject matter experts from various APAC countries who handle the daily client queries, daily operations and corporate card related matters. We are seeking a candidate who has Accounts Payable experience handling Korea VAT, Proxy Tax & WHT filing, invoice and employee reimbursement processing, and other daily and adhoc tasks.
Key Responsibilities
Korea Client Services:
• Handling of client (both internal and external) inquiries like system navigation and general inquiries through group mailbox and helpdesk hotline
• Handle corporate card administration (card applications, increase of credit limit) & cancellation for Korea corporate card program
Korea Operational tasks:
Vendor and 3rd party invoices:
• Handling research and call back queue for invoices in respective Appian queues.
• Co-ordinate with the support teams in US/India to check and investigate & liaise with Line of Business (LOB) or vendors for further details if required
• Follow-up weekly unapproved invoices/aging items with LOBs for settlement
• Follow-up with weekly exposure report (related to bank reconciliation items)
• Download proper tax invoices from National Tax Bureau System (NTS) & upload to Appian
• Perform invoice indexing in Appian
• Perform AP Reviewer/compliance task to ensure correct tax rate is applied to vendor invoices



Employee Expense Reimbursement:
• Process employee expense reimbursement claims in Concur ensuring that they comply with the Employee Expense Reimbursement Standard
Monthly Tax filing:
• Monthly Withholding Tax filing for individuals (non-Corporate) who provided professional services
Quarterly Tax filing:
• Quarterly VAT & Proxy Tax filing for Korea office
Quarterly financial adjustment/reconciliation:
• Quarterly reconciliation and reclassification of cost centres after tax payment
Corporate Card administration:
• Process refund on corporate card and to necessary reclassification and/or adjustment
• Follow-up weekly unapproved/unassigned charges with cardholders to submit the reports in a timely manner
Other adhoc tasks:
• Adhoc training for employees
• Provide coverage to Australia client services and operations tasks.
• Provide coverage to other countries supported in Singapore hub.

Key Requirements
• Spoken and written English and Korean languages for daily support and process invoices in both English & Korean language.
• At least 3 years of AP experience, preferably shared service module
• Good knowledge of Appian (for handling vendor/3rd party invoices)
• Good knowledge of Concur (employee reimbursement)
• Familiar with Oracle Cloud (for financial adjustment/reconciliation)
• Good knowledge on Korea tax system preferred
• Knowledge of Microsoft products, such as Excel, Word, Access, PowerPoint
• Good team player

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

Your role

Do you like financial markets? Are you good at handling and interpreting large data sets? Are you analytical and enjoy investigating financial transactions, understanding trading strategies and making sense of the unusual trading activity? Are you able to think independently and express your opinions and ideas confidently? We are looking for a Trade Surveillance Analyst in an individual contributor role with experience in the following:
• Performing manual market conduct surveillance activities across Wealth Management division.
• Analyzing instances of potentially suspicious activities flagged by our systems.
• Engaging with business stakeholders on the market conduct-related escalations and other matters.
• Driving continuous process improvements and contributing to strategic projects and automation/optimization initiatives.

Your team

Our Team's purpose is to ensure UBS continues to meet regulatory obligations regarding identifying and reporting to the relevant authorities instances of market abuse and other misconduct that adversely impacts financial markets. As a member of the Financial Crime Monitoring Team in Singapore, you will have an opportunity to:
• Learn about UBS and its clients’ trading strategies and profiles.
• Understand the regulatory framework of the exchanges and markets you will 'own'.
• Investigate events flagged by our surveillance systems.
• Get to the bottom of trading activity that you deem potentially suspicious.
• Prepare investigative reports summarizing key findings.
• Contribute to the team discussions, investigations and knowledge sharing.
• Work in an international Team with a regional mandate.

Your expertise
• 3+ years of relevant work experience in the Trade Surveillance domain (banking and/or exchange-side).
• Ample knowledge of Wealth Management business, financial markets, products and trade lifecycle.
• Firsthand experience in performing market conduct-specific risk assessments, impact/gap assessments on the back of regulatory changes and enforcement actions, and in-depth design reviews of surveillance framework, policies and procedures.
• Strong compliance mindset, confidence to question the ‘status quo’ and challenge stakeholders when the responses are not satisfactory.

You are:
• Experienced in conducting market conduct investigations for complex cases, drafting and filing reports to external regulatory bodies.
• Able to independently represent the Team in various local, regional and global governance and oversight forums including audits exams and other inspections.
• Comfortable engaging the external surveillance vendor at the technical level to resolve production issues or advocate for system/control design changes.

Job Responsibilities:

• Collaborate with multiple stakeholders and agencies to enable efficient data collection process.
• Manage report schedules and download from multiple data source systems, to ensure prompt data delivery.
• Clean and transform data into predefined templates.
• To validate and ensure data accuracy and quality.
• Harmonize, organize and prepare data as per analysis requirements.

Must-have Requirements:

• Proficient in Microsoft Excel Power Query and Power Pivot.
• Strong grasp of data organizing, data cleansing, and dataset bridging among tables.
• Familiarity with various data modeling techniques, encompassing management of table relationships across different systems.

Good-to-have Requirements:

• Ability to pay attention to details and manage tasks effectively.
• Experience with MarTech tools (e.g., Adobe, GA4, Google Ads, SFDC, etc.) is a plus.
• Foundational knowledge of common marketing campaign metrics and definitions is a plus.
• Support the data analytics requirements for the business
• Maintain data and reporting requirements
• Perform data-mining searches from the data warehouse
• Maintain data integrity standards and appropriate business / commercial rules
• Generate ad hoc reports for the team as requested

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

As an expert of his/her team, he/she:

• assigns technical tasks and manages delegation for technical issues,
• animates the team to encourage collaboration and sharing of best practices,
• has a role in supporting technical skills development and provides training when required,
• supports new technologies and leverages them to provide consistency of service across streams,
• manages service improvements for all Network and Security services supported throughout the organization,
• documents, reviews, maintains and shares relevant technical information to the team
• provides technical direction, supports services both proactively and reactively to maintain the availability and reliability of system infrastructure in accordance to the SLA,
• implements and develops improvements based on LEAN-CA-CIB best practices,
• focuses on automation and optimum use of the team to improve efficiency,
• drives and delivers root cause for any high severity issue,
• reviews technology changes to identify potential risks,
• is responsible for problem management and resolution
• Perform real-time analysis and trending of security systems
• Respond to user incident reports and evaluates the type and severity of security events.
• Identify recurring security issues and risks and develops mitigation plans and recommends process improvements.
• Interpret and apply security policies and procedures.
• Establish escalation processes for security incidents and develops contingency plans and disaster recovery procedures.

As an experienced professional in Network-Security Services, he/she:

• supports his/her team during diagnosis when technical issues rise in his/her scope of expertise,
• is aware of the global IT structure so that he/she anticipates interrelationships within the organization,
• engages with technical peer, Service managers, Architect and project teams on technology roadmap and projects,
• facilitates transformation projects and suggest future directions for new areas of improvement and change,
• guarantees the production readiness and license to operate of new projects and solutions
• is available and able to drive technically, any complex or high severity incidents that occur within the scope of their role,
• actively engages to understand new technologies and technology trends and reviews them with a view to incorporating them into CACIB operations,
• actively assists in identifying the most technical skilled candidates for open roles,
• technically coach and develop partner resources to improve quality and productivity,
• Define the technical skillset required to support CA-CIB technologies.

As the escalation point of contact for Clients, he/she:

• manages the daily relationship with Clients including planning, requests clarification, risks mitigation and service quality

Legal and Regulatory Responsibilities

• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Job Qualification

• Fluent in English, both written and spoken
• 15+ years of Experience in managing network and security infra.
• 10+ years Experience in handling major network security projects (ex: SDWAN )
• 10+ years Experience in handling Firewalls/IPS/F5/Pulse/Proxies, Routers/Switches.
• At least a Bachelor’s degree in any of these faculties:
• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Working Hours:

• Primarily match Europe business hours
• On-call support will be expected on a rotational basis

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918| Personnel Registration No. R2096241

Job Summary:

As an Investment Analyst, you will play a crucial role in supporting the investment decision-making process. You will be responsible for conducting in-depth financial analysis, researching market trends, and providing recommendations to optimise the investment portfolio. The ideal candidate will possess strong analytical skills, a deep understanding of financial markets, and the ability to thrive in a dynamic and collaborative environment.

Key Responsibilities:

• Conduct comprehensive financial analysis on potential and existing investment opportunities.
• Evaluate financial statements, market trends, and economic indicators to assess the financial health and performance of potential investments.
• Stay informed about global economic trends, industry developments, and market conditions.
• Perform due diligence on potential investments, including assessing risks, conducting background checks, and evaluating legal and regulatory considerations.
• Assist in the development and implementation of investment strategies to optimise portfolio performance.
• Prepare and present reports on investment performance, market trends, and portfolio analysis to senior management.
• Provide regular updates on the status of investments and market conditions.
• Implement risk management protocols to safeguard the investment portfolio.
• Utilize financial modelling tools, data analytics, and other technology platforms to enhance the efficiency and accuracy of financial analysis.

Qualifications:

• Bachelor's degree in Finance, Economics, or a related field. CFA designation is a plus.
• Proven experience as an investment analyst, preferably in a family office or the shipping sector.
• Strong quantitative and qualitative analytical skills.
• Excellent knowledge of financial markets, investment strategies, and risk management.
• Knowledge of the shipping sector is a plus.
• Ability to work independently and collaboratively in a team-oriented environment.
• High level of integrity and discretion when handling confidential information.

• Experience in managing BAU financials and tracking forcast and reporting of projects budget.
• Able to handle PMO work ; prepare detailed financial reports for management reporting
• Experience in financial and operations metrics preparion , preparing yearly budget for planning purpose
• Ability to work well under pressure and meet deadlines
• Analytical and logical thinker
• Strong interpersonal skills

As the Senior Manager, you will have the responsibility for the smooth running of the Fund Accounting Department, servicing Hedge Fund and Private Equity Fund, with a small, experienced team of fund accountants.

Signing off on all work in the department, which includes:

· NAV Calculations

· Financial Statements

· CIMA / MAS Reporting

· Payment processed on behalf of clients

· Other ad hoc reporting

Other

· Staffing of department, training and mentoring staff

· Review of policies and procedures and recommending improvements

· Onboarding of new clients

· Preparing monthly management accounts and reporting

You will be the primary contact for our clients and will be closely involved in the take-on of new business. You will report to the Managing Director and be a key part of a small management team that runs the Company on a day-to-day basis.

You will also take a lead role in projects and strategic planning both at a local and group level.

Qualifications and Experience:

A number of years’ experience within the Funds environment with an excellent understanding of the funds industry and its regulatory environment is essential.

Suit progressive candidate seeking to join a business where they can add value and assist with strategy. At least 7 years experience in a Fund Accounting environment, of which at least one year should be in a supervisory/management role.

Active CPA/ACCA member is not required but it is a plus.

Job Responsibilities:

• Collaborate with multiple stakeholders and agencies to enable efficient data collection process.
• Manage report schedules and download from multiple data source systems, to ensure prompt data delivery.
• Clean and transform data into predefined templates.
• To validate and ensure data accuracy and quality.
• Harmonize, organize and prepare data as per analysis requirements.

Must-have Requirements:

• Proficient in Microsoft Excel Power Query and Power Pivot.
• Strong grasp of data organizing, data cleansing, and dataset bridging among tables.
• Familiarity with various data modeling techniques, encompassing management of table relationships across different systems.

Good-to-have Requirements:

• Ability to pay attention to details and manage tasks effectively.
• Experience with MarTech tools (e.g., Adobe, GA4, Google Ads, SFDC, etc.) is a plus.
• Foundational knowledge of common marketing campaign metrics and definitions is a plus.
• Support the data analytics requirements for the business
• Maintain data and reporting requirements
• Perform data-mining searches from the data warehouse
• Maintain data integrity standards and appropriate business / commercial rules
• Generate ad hoc reports for the team as requested

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Experience in automation testing of Wealth Management applications

Knowledge on automation tools like selenium, cucumber, Junit & java

Analyze the Requirement documents and prepare Test Scenarios and Test cases

Execute test cases and raise defects

Co-ordinate with Business Analysts / Tech Leads for issue resolution

Co-ordinate with Business users for UAT execution

Knowledge in Testing tools Quality Center, Jira, etc.

Manage stakeholders' expectations across UAT business functions within and outside Project teams

Lead the daily operational function for WM UAT team

Act as E2E point of contact for UAT testing during E2E testing lifecycle

Coordinate E2E UAT testing across different teams, units, systems

Write test cases, execute test cases

Deals with complex and highly variable issues

Collaborate with client leads and development teams and partners with business users across multiple vendors, various locations

Help manage the user acceptance test cycle from concept through to implementation

Good team player with strong communication and problem-solving skills

A Day in the Life

• Provide level 1 helpdesk support to all PC & MAC users
• Ensure smooth on-boarding and off-boarding of end-users
• Facilitate repair process for IT Hardware
• Perform PC build and software installations
• Migration of user’s data, software, or computer
• To escalate specific requests or issues to next level for immediate attention and resolutions
• Support Project implementations, as when required
• Maintain proper IT documentation

What We are Looking For

• Diploma in Information Technology/Computer Science
• Minimum 1-2 years of relevant experience
• Previous working experience in helpdesk environment is a plus
• Basic knowledge of Office & Windows applications, and hardware troubleshooting
• Able to work beyond normal working hours (upgrade/maintenance, urgent technical issue) and support on weekend when urgent duty arise
• Good working attitude and team player

IT Business Analyst | Agile

• Working Hours: Monday to Friday, Hybrid Working Arrangement
• Working Location: Central
• Remuneration package: Basic Salary + AWS

We are seeking a talented and experienced Business Analyst to join our dynamic team. With a focus on innovation and delivering cutting-edge technology solutions, we are at the forefront of the tech industry. We are committed to creating an inclusive and diverse workplace where everyone can thrive.

What To Expect:

• Partner with the users' business teams to elicit citizen/business needs through human-centric, visual methods such as service journeys and develop the appropriate business case
• Apply Design Thinking / Service Design methodology and tools to develop and execute the approach to derive current state gaps and challenges, and future state design and solutions
• Work with project teams to develop user stories, functional/technical specifications and acceptance criteria
• Evaluate and recommend suitable technology while aligning with company’s technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems)
• Identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment
• Where Agile methodology is adopted, to lead and participate in Agile practices and ceremonies

How To Succeed:

• At least 3 years of working experience in IT business analysis, application solutioning design and testing
• Participated in at least one full software or product development cycle, preferably using Agile Methodology
• Strong analytical, conceptualisation and problem-solving skills
• Good communication skills with the ability to pitch ideas and influence
• A driven and motivated personality with an inquisitive mind
• Ability to learn and apply

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J43316" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

Position: General Analyst Intern, Investments

To Apply

Please kindly prepare the following information and submit your job application via this link: https://www.korupartners.com/jobposting/?jobid=47

• Resume
• Latest available transcript of all courses taken
• 1-page or less response to “What matters to you the most? And why?” (An email will be sent to you requesting this essay after the job application is submitted).

Applications are reviewed on a rolling basis and all applications with missing information and no justifiable reason will be considered incomplete and will not be processed.

Overview

Koru Partners is a thematically driven alternative investment firm identifying attractive investment opportunities that are backed by macro-holistic themes encompassing forward-looking social, economic, demographic, and technological changes.

We are inspired to be the world’s leading business partner for unique insights, understanding and decision making. It is our mission to understand the challenges facing humanity and to empower people and companies, working to transform such challenges into opportunities through allocation of capital.

We are looking for a General Analyst Intern who is looking to grow with us. You will gain broad exposure across the various functions of a fund management firm and the opportunity to drive projects through its entire lifecycle. We welcome all prospective applicants so long as they can commit for at least two months for full-time.

What You Can Expect

Salary: SGD 1,200 per month

Company culture

• Strong emphasis on company core values to guide you in your day-to-day work and life
• A dynamic and fun team that will challenge and support you
• Flexible and transparent work culture
• Training to allow you to grow and improve your knowledge and skills

Responsibilities

• Prepare research reports on wide-ranging areas including but not limited to macro, thematic, industry, and company.
• Create templates and/or automation scripts to streamline existing business processes.
• Formulate and voice independent views regardless of experience.
• Assist in managing the entire employee lifecycle from recruitment to retention.
• Assist in structuring and implementing compliance frameworks that will ensure adherence to applicable laws and regulations in relevant jurisdictions.
• Actively participate in the ongoing updates and enhancements of existing processes and internal controls.

Ideal Requirements

• Strong interest in learning about investing and the fund management business.
• Independent learner and worker requiring minimal supervision.
• Intensely detail-oriented.
• Logical problem solver.
• Basic knowledge in accounting and finance is advantageous but not a requisite.

About You

We are a firm expecting collaborators to be highly aligned with our core values. Therefore, you should be:

• Dedicated and Driven. You are a self-starter who is able to work effectively with low levels of supervision or minimum direction while under pressure in a fast-paced environment. You are energetic, resourceful, and a hands-on individual who pursues goals with sense of urgency. You readily cope with changing priorities, take initiative, and able to follow through with assigned tasks.
• Integrity and Ethics. You have a strong, ingrained sense of professional integrity and ethics.
• Entrepreneurial and Effective Team Member. You have the ability to see the commercial angle, while being mindful of associated risks. You have strong leadership qualities and can assume responsibilities, while being a team player within a high-performance group.
• Agile Thinker. You enjoy solving complex problems and able to see the big picture while mapping out the details to achieve your goals. You are creative about providing innovative solutions (new processes, technologies, and approaches).

To Apply

Please kindly prepare the following information and submit your job application via this link: https://www.korupartners.com/jobposting/?jobid=47

• Resume
• Latest available transcript of all courses taken
• 1-page or less response to “What matters to you the most? And why?” (An email will be sent to you requesting this essay after the job application is submitted).

Applications are reviewed on a rolling basis and all applications with missing information and no justifiable reason will be considered incomplete and will not be processed.

Position Summary

We are seeking a highly skilled and detail-oriented Financial Analyst to join our dynamic team. This role is crucial for maintaining and developing our financial models, correlate applicable business and financial information, ensuring alignment with our business strategies and objectives. You will be the custodian of all financial models, scenarios, planning, forecasting, and budgeting, providing vital information to our C-level executives and investors, aid managerial planning and support decision making on the allocation and investment of the budget.

Job Responsibilities:

• Develop and manage comprehensive financial models and scenarios for strategic planning & forecasting, providing financial forecast/budget/business plan.
• Develop a strong understanding of external and internal issues that can affect the financial models, and effectively optimise limited resources to support decision-making.
• Identify gaps and solution to improve the management of financial resources and try to reduce businesses’ operational and production costs.
• Analyse financial data to identify trends, perform risk assessments, optimise financial/strategic planning and recommend solutions. Maintain strict alignment of the funding plan with the overall business plan and forecasts.
• Assist in the preparation of quarterly and annual financial reports. Prepare regular financial updates for government agencies, shareholders, and applicable stakeholders.
• Prepare management reports for internal and external requirements, as well as protect sensitive and confidential information.
• Explore and support different investment opportunities and financing needs.
• Ensure seamless integration of financial planning with technology, engineering, operations, production, costing, and financing teams. Highly effective collaboration with various departments to ensure financial strategies support company-wide goals.
• Develop initiatives and policies that may improve financial growth.
• Support audit compliance/requirements.
• Support finance related projects.

Requirements:

• Bachelor’s degree in Finance, Accounting, Economics, or related field with relevant knowledge and experience. Master’s degree, CFA or CPA is a plus.
• Minimum of 3-5 years’ experience in financial analysis. Related industries and corporate structure experience are pluses.
• Advanced knowledge of Microsoft Excel, Word, PowerPoint and financial software applications, familiar with analysis methods, data management and reporting software.
• Strong proficiency in financial modelling, scenario analysis, and budgeting. Hands on and highly meticulous yet keeping big picture in check.
• Excellent analytical, problem-solving, presentation, reporting, organisational and project management skills.
• Excellent in communicate complex financial information in a clear and concise manner. Proven experience in managing both internal and external stakeholders at all levels.
• Proven ability to work effectively with excellent collaboration in a team environment and across multiple departments.
• Passionate, energize and compose with agile and versatile working conditions with proven high-quality deliverables.

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Contribute to the team’s business needs with strong functional expertise on GPP-SP platform for International Payments, Real Time Payments, Cash & Liquidity Management, Compliance/AML, FX, Messaging (Swift and ISO), clearing and settlement mechanisms
• Provide expertise on Corporate Payments, Correspondent Banking and Indirect Participants Banking
• Provide the strong expertise on GPP-SP configuration management and Business & system configurations
• Understanding the BRD and conducting requirement gathering by various means like brainstorming, workshops, Questionnaire and working with different stakeholders of the cash management team like Product Managers (Global as well as In-Country), Client Services, Implementation, Operations and Finance in the context of GPP-SP.
• Mapping the identified functional requirements to GPP-SP and defining a solution with the help of it to full fill the payment processing.
• Do Fit-Gap Analysis of the Business Requirements and design configuration solutions in GPP to minimize the Gaps and use GPP capabilities to address the requirements.
• Provide Defect Triage analysis of the issue raised by Quality Assurance team and work towards fixing of the issue using GPP configuration capabilities.
• Identifying the scope of the requirements, validating the requirements in the context of GPP-SP.

Analysis and design of GPP solutions:

• Follow Business Analysis best practices and Engagement of Stakeholders across Front-to-Back functions.
• Is responsible for all analysis of functional requirements arising from the requirements of business stakeholders, business users and technology.
• Manage the requirements and provide design options for the solutions available and guide the team.
• Evaluate of alternative IT solutions and provide appropriate recommendations.
• Provide domain expertise with the strong understanding of all cross border payment processing knowledge to help define a viable business solution, working with the key business sponsors in GPP-SP.
• Ensure that the services delivered conforms with, and contributes to the development of the business strategy.
• Assess the impacts on the project deadlines resulting from change requests, adhoc projects, or technology issues.
• Coordinate with various user groups and interface teams and getting them on board as interface services for various financial services.
• Manage stakeholders, risks, issues, quality, and project controls.

Contribute to the testing and support of GPP and Cross Border payment applications

• Work closely with the technical implementation team in bridging the gap from translating functional to technical details
• Provide functional Guidance to the Team, working closely with developers/Tech Leads/BAs and to the contributor applications for assisting in resolution of queries Perform level 3 support of applications in production.
• Analyze and evaluate the defects as raised by first and second level support.
• Coordination with support team and technical team to investigate the defects.
• Make sure it works in continuous integration environment.
• Write tests to ensure the robustness of the fix.

Job Qualification

At least 5 years of hands-on experience in payment systems (especially GPP SP) and good understanding of payments domain

• Work on complex systems and a challenging international work environment
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytic and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Strong analytic skills
• Capable to effectively interact with technical team
• Strives to deliver the solution in the most effective and timely manner
• Proactive with excellent verbal and written communication skills in English
• Hold a Bachelor’s /Master’s degree from a reputable university, and whilst not essential, subjects including computer science, electronics are a plus.
• Strong organizational and communication skills
• Strong analytical and problem solving skills
• Team spirit - Like explaining and sharing knowledge
• Awareness of various software development procedures
• Ability to follow defined procedures
• Working knowledge of Agile Scrum framework (good to have)

Legal and Regulatory Responsibilities

Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918| Personnel Registration No. R2096241

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Executing Business Analysis & software testing best practices and Engagement of Stakeholders across Front-to-Back functions.
• Responsible for all analysis of functional requirements arising from the requirements of business stakeholders, business users and technology.
• Multi-tasking: Work in Agile – Scrum environment as a BA & QA. Should be able to refine/groom future stories & perform BA tests within the sprint time-box.
• Managing the requirements and provide design options for the solutions available and guide the team.
• Evaluation of alternative IT solutions and provide appropriate recommendations.
• Provide Payments domain expertise to help define a viable business solution, working with the key business sponsors.
• Ensuring that the services delivered conforms with, and contributes to the development of the business strategy.
• Assess the impacts on the project plans resulting from change requests, adhoc projects, or technology issues.
• Coordinating with various users groups and interface teams and getting them on board as interface services for various financial services.
• Managing stakeholders, risks, issues, quality, and project controls.
• Work closely with the technical implementation team in bridging the gap from translating functional to technical details
• Involve in QA activities when needed.
• Provide functional Guidance to the Team, working closely with developers/Tech Leads for assisting in resolution of queries

Job Qualification

The position requires a minimum of 4 years of relevant business analyst experience with banking IT systems (Payment systems and Core Banking applications)

Key Functional Skills

• Experience of working on Instant Payment-Europe region or any similar Real time payment processing system or Payment Engine. – Must Have
• End-to-End payments system knowledge with detailed insights on payment file format ISO20022 (SEPA) and SWIFT. Experience with payments field/value mapping and validations. – Must Have
• Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels. – Must Have
• Extensive knowledge on payment life-cycle (Client <> Clearing) for High Value, Mass & Bulk payments and Instant Payments. Also, experience on handling R-Msgs. – Must Have
• Proficient in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications. – Must have
• Break SFD & EPIC into developable stories for developers by creating linkage & traceability of requirements. – Must have
• Should have high experience in creating Cucumber test cases (gherkin) & working with developers in Behavior Driven Development (BDD). – Good to have
• Functional automation of Test cases using SOAP UI / Selenium and other automation tools – good to have
• Should be connect dots from bigger picture to smaller chunks and maintain Change requirements. – Good to have
• Experience on at least one of the payment engines like; Dovetail, GPP, Clear2Pay or in-house payment engines & workflows. – Must have

Other Professional Skills and Mind-set

• Should be experienced on Agile tools (Atlassian) & BA tools (MS Word, Excel, MS Visio).
• Ownership & requirements management: Create, Maintain & periodically update specifications documents.
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytic and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Capable to effectively interact with development & delivery teams, should have worked in cross-functional departments.
• Strives to deliver the solution in the most effective and timely manner
• Team spirit - Like explain and share knowledge
• Hands on and versatile
• As part of an integrated organization across 3 main sites (Paris, SQY, Singapore), be able to forge close relationships with program director, others team leads, architecture functions and quality assurance teams. It could be a limited travel aspect for this role.

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918| Personnel Registration No. R2096241

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

As a Support Analyst, you will be part of Run Control Tower team which is a gatekeeper for Production stability & quality as well as Support Practices across CBI Subdomains. Strive for continuous improvement in order to improve the quality of service regarding Produciton matters.

The Run Control Tower has two main functions:

• Gatekeeper for the production stability & quality
• Responsible for the support practices across CBI Subdomains

The main streams of its activities are to:

• Design the processes, methodologies, define and control their operational implementation (requests, incidents, problems, intprods, changes, knowledge)
• Supervise the production activities (with reporting, governance and operational management)
• Coordination transversal IT events and operations (WIP, DRP, Crisis, Obso projects, Security topics sustainability)
• Control the transition from project to run (ORA/ CAB/ Frozen Periods/ Payment Setup)
• We have a strong collaboration and proximity on daily basis with support, dev and IP and DRP teams.
• We are also in touch with CAGIP and GIT production process owners and security referent and the different production communities.
• We work to develop and standardize the practices accross CBI so we report on our progress and solutions to the CBI board and have our heart set on communicating as widely as possible on our assets and results.
• We globally handle all transversal topics which help to set boundaries to production activities and to improve the production reliability.
• We handle around 2 daily communications, 3 weekly reportings, 1 monthly reporting for the CBI management, 4 monthly business reports.
• We also manage the CAB, WIP, DRP, ILSI activities with some oncall activities.
• We are finally responsible for the CBI Run Portal.

Strong points:

• Challenging mission which help to develop strictness, agile methods and precision in the communication
• Ensures a good visibility from the management and all CBI colleagues
• The collaboration with support & dev teams allow to develop IT and production knowledge
• It a long running mission (stable for 3 years)/ Home working 2 days by week/ Human and contstructive context

Improvement axes :

• Need to structure the information for all CBI teams
• Need to bring more and more visibility
• Need to propose initiative to develop digital solutions and assets
• Need to save workload by optimizing and automatizing RCT activities
• Need to strengthen the way to perform in parallel run and project tasks

CBI colleagues and management expectations:

• Be the point of contact on each run process to give advice on method and good practices
• Ensure a strong proximity with support teams on daily basis to help on incident management, tickets data quality and to remind deadlines on incident reports and problem follow up. Bring visibility with reportings on production health and risk exposure, Sustain change preparation and prod stability.
• Provide impact analysis and roadmap visibility and every transversal event (whenever it is a punctual operation, a WIP or a security exercise). Help to develop CBI production knowledge. Propose global action plan to secure the production and enhance its reliability

Job Qualification

Expected level of knowledge and mindset:

- Good knowledge on ITIL processes and a 3 years’ experience in the IT (change management and CAB administration/ incident management/ resolution communication and coordination/ able to challenge an incident report/ Problem follow up/ Production risk analysis)

- Knowledge sharing minded (wiki + procedures + training + self-learning video)

- Fluent english

- Good communication

- Will to understand the production need and to propose a suitable solution

- Dynamic mindset interested in clarifying situations (impact analysis, process and rules definition, roadmap with roles and responsibilities) for other people

- Be able to perform regular concise executive summaries

- Be reactive

Techno:

- Jira + Service Now

- Full Office suite with an ability on iconography usage and pivot table

- SQL developer (simple and joined queries)

- PowerBI (data refresh, report generation and new indicators building).

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918| Personnel Registration No. R2096241