Job Description:

We are looking for a highly motivated and skilled Assistant Sous Chef to join our dynamic culinary team. The ideal candidate will support our Sous Chef in managing daily kitchen operations, ensuring the highest standards of food quality, and upholding the unique flavors of our Nyonya cuisine. This is a fantastic opportunity for someone with a strong culinary background and a passion for heritage food.

Key Responsibilities

• Assist the Sous Chef in overseeing food preparation and kitchen operations.
• Ensure that all dishes are prepared to the highest quality and consistency
• Supervise and train kitchen staff, ensuring adherence to hygiene and safety standards
• Collaborate with the culinary team to develop new menu items and refine existing recipes
• Manage inventory, order supplies, and maintain stock levels
• Ensure that the kitchen is clean, organized, and compliant with health regulations
• Take charge in the absence of the Sous Chef and lead the team effectively

Qualities:

• At least 2 years of relevant working experience
• Expertise in cooking Nonya cuisine not necessary but an added advantage
• Possess passion and interest in new recipes and products
• A team player who works efficiently to fulfil the production demands
• Willing to keep learning to broaden knowledge and harness new methods of production

Working Hours:

• 7-9 hours work per day
• 6 days’ work week

Interested applicants, you may either apply via here or sent an email at [email protected].

At present, we do not require assistance from recruitment agencies. All applications should be submitted directly by candidates.

Major Tasks & Responsibilities

• Provide marketing support to the Sales & Marketing Department
• Familiar with marketing software and able to draw design (eg., Photoshop, Adobe illustrator etc..)
• Plan and coordinate the conceptualization and implementation of marketing plans (eg. sponsorship, media relations, marketing communications, direct marketing, website, public relations agencies, events and activities)
• Develop and coordinate field or trade marketing activities, and collaterals
• Manage all marketing resources, advertising, and promotion materials
• Oversee the brands’ social media accounts (Instagram, Facebook), monitor performance, and propose strategies to optimise for growth.
• Daily monitoring of social media platforms, customer reviews and feedbacks
• Maintain and update store information on digital platforms (eg.Lazada, Shopee, etc.)
• Liaise with external organizations for joint partnerships & promotions
• Liaising with suppliers, agencies etc. for marketing or trade executions
• Coordination of events or roadshows with respective agencies or suppliers.
• Preparation of marketing reports & presentations
• Attend to other ad-hoc marketing activities as assigned

Qualifications

• Entry-level professionals (new graduates) are welcome

As part of the Human Resource team, you will be responsible for executing the full range of HR functions, from employee recruitment, retention, engagement, performance management to employee relations and regulatory compliance. You will work closely with the HR leadership team to provide HR guidance and support to business units, in alignment with the organization’s goals.

Primary Responsibilities:

• Partner with Business Unit (BU) Leads / Heads of Department (HODs) in the management of employee life cycle.
• Support and participate in annual performance management processes, including providing guidance and advice on managing performance issues.
• Work with respective HODs on annual budgeting process, understanding each business needs with manpower requirements.
• Provide guidance for the HODs and employees on the application of HR policies, procedures, and standards.
• Execute administration processes related to the full employee life cycle, including but not limited to recruitment, onboarding, work pass management, performance evaluation, re-employment, and offboarding.
• Facilitate employee relations and respond to grievances, complaints, and conflicts effectively and compassionately.
• Update employee profile and benefits timely and accurately in HR systems.
• Safeguard and maintain confidential employee information and ensure compliance with statutory obligations.
• Assist to facilitate monthly Corporate Orientation and office administration such as stationery orders, etc.
• Ensure legal compliance of HR policies and procedures across all processes.
• Undertake project assignments as and when required.

Secondary Responsibilities (will be either insurance or payroll):

Insurance

• Ensure timely and accurate processing of insurance claims submissions for employees in compliance with government regulations and company policies.
• Be updated on all company insurance policies, such as Foreign Worker Insurance, Work Injury, Maternity benefits, etc.
• Keep abreast on latest statutory requirements on required regulatory reports (e.g., Work Injury reports to MOM).
• Verify coverage, process policy updates, and issue certificates of insurance as needed.
• Process eligible claims by coordinating with insurance brokers, ensuring claims are submitted for reimbursements within the respective timeframes (e.g., be aware on the stipulated claim window by insurance vendors).
• Update monthly work injury report details to management.
• Liaise with and support in yearly insurance review and renewal.
• Keep updated on industry trends and regulations to ensure compliance.
• Coordinate with internal teams to ensure smooth and efficient processes.
• Perform other administrative duties as assigned.

Payroll

• Ensure accurate and timely processing of payroll for employees.
• Timely and accurate submission of bank transfers, CPF, statutory claims and income tax filing.
• Maintain payroll records and information in an organized and secure manner.
• Review employee attendance records and validate compensation information.
• Investigate and reconcile payroll discrepancies to ensure compliance with statutory laws and regulations.
• Respond to employees’ and team’s inquiries regarding payroll information.
• Timely and accurately prepare payroll reports as required.
• Collaborate with the HR team member to ensure timely receipt of employee data to ensure payroll deadlines are met.
• Keep abreast on latest statutory requirements that affect compensations (e.g., CPF contribution rate changes, tax changes).
• Perform other administrative duties as assigned.

Requirements:

• Diploma in Human Resources, Business Administration, or related field.
• At least 2 years of experience in Human Resource role and related field.
• Strong knowledge of employment laws and statutory regulations.
• Excellent communication and interpersonal skills.
• Able to multitask and prioritize in a fast-paced environment, with ability to manage multiple tasks and projects simultaneously.
• Strong organizational and problem-solving skills.
• Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint.

• Bi-yearly salary review and fast-track career progression
• Full training & support will be provided to you

Responsibilities:

• Perform market research to understand the various industries
• Develop new clients and Maintain existing clients
• Understand clients' recruitment needs as well as provide the necessary advice to clients if required
• Delivery of new positions brought in and communicate closely with the Consultant Team to ensure they understand the position's requirement for sourcing purposes
• Perform negotiation with clients as and when required
• Attend networking sessions as and when required

Requirements:

• Candidates must have at least 2-3 years of corporate service/solutions sales experience
• Candidates with experience in the Recruitment industry will have a distinct advantage
• Candidate must be proficient in the Japanese language to liaise and communicate with Japanese-speaking clients
• Candidates will be required to conduct a high volume of cold-calling to develop new clients
• Candidates who are flexible, adaptable to changes, willing to learn and improve, self-driven, and a team player will have a distinct advantage

To apply, please kindly email your updated resume to [email protected].

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Chay Yoke Ting Vanessa (Xie Ruoting)
EA Personnel Registration Number: R23115805
EA License No.: 07C5771

Job Description:
We are looking for a passionate and creative Marketing Executive to join our team. The ideal candidate will be responsible for developing and executing digital marketing strategies to increase our online presence, engage our audience, and drive sales growth. If you have a knack for storytelling, a keen eye for design, and a deep understanding of digital trends, we want you on our team!

Key Responsibilities:

• Develop, implement, and manage digital marketing campaigns across various channels, including social media, email, SEO, and paid advertising.
• Create engaging and relevant content for social media platforms, website, and email newsletters.
• Monitor and analyze the performance of digital marketing campaigns, providing insights and recommendations for improvement.
• Manage the company's social media accounts, including content creation, scheduling, and community engagement.
• Collaborate with the design team to create visually appealing graphics and videos.
• Conduct market research to identify trends and opportunities for growth.
• Stay updated with the latest digital marketing trends and best practices.
• Coordinate with external vendors and agencies as needed.

Requirements:

• Min Diploma in Marketing, Communications, or related field.
• At least 1 year of relevant experience in marketing.
• Proficient in using social media platforms (Facebook, Instagram, LinkedIn, etc.) and digital marketing tools
• Excellent written and verbal communication skills.
• Creative mindset with a strong attention to detail.
• Ability to work independently and as part of a team.
• Knowledge of graphic design software (Adobe Creative Suite, Canva) is a plus.

Interested applicants, you may either apply via here or sent an email at [email protected].

At present, we do not require assistance from recruitment agencies. All applications should be submitted directly by candidates.

JOB RESPONSIBILITIES

• Assist the Reservation Manager in planning, coordinating and controlling room reservation operations in the Hotel.
• Handle tour groups/ad hoc groups convention bookings and or correspondence pertaining to contracts by commercial companies, Travel Agents and Airlines.
• Ensure that the Front Desk staff, Reservation Agents are kept up to date with information concerning the hotel and department.
• Ensure that all daily transactions are keyed into the computer system and updated.
• Handle all incoming mails for reservations and highlights the important requirements and information.
• Attend to all replies for letters and fax with regards to room reservations.
• Perform other duties as and when assigned by the Managements.

JOB REQUIREMENTS

• Possess at least a Professional Certificate/Higher NITEC in Hospitality
• Operations or equivalent.
• At least 2 years of experience in related field.
• Fluent in spoken and written English to manage hotel guests, hotel's system and various reports.
• Proficient in Microsoft officre and hotel systems.
• Strong ability to work independently as well as a team player.
• Good Communications and interpersonal skills.
• Work well under pressure.

You will be tasked to:

• Execute a project effectively once a project order is being received
• Have a complete understanding of the requirements of the project and the delivery schedule
• Liaise with purchasing team with regards to the procurement of the items
• Work with various departments to problem solve and mitigate arising issues such as facilitating changes in project requirements in terms of products or the delivery schedule.
• Handle the billing for each project in an accurate manner
• Maintain excellent control on inventory to facilitate timely shipment and delivery, thereby maximising customer satisfaction and minimising cost;
• Plan, schedule as well as coordinate materials availability to meet customer requirements
• Engage in regular meetings with internal departments to review project, production and procurement updates
• Other related duties as required by HOD/ Management

The ideal candidate should be:

• Recognised Diploma or Degree in any field
• Preferably 2 years' experience in a related customer-facing field (Eg, Customer Service, Order Processing, Sales Coordination, etc)
• Entry level candidates are welcome to apply as training is provided
• Working experience in import/export or related environment would be advantageous
• Working knowledge and experience in SAP system preferred but not a must
• Must be effectively bilingual in English and Mandarin to communicate with mandarin speaking customers to maximise customers satisfaction regards in shipments and deliveries.
• Able to analyse information quickly and accurately
• Excellent planning, communication and problem solving skills with an eye for details;
• Customer service oriented and result-driven with ability to work independently in a fast paced environment.

JOB SCOPE

The Front Office Executive will assist the Front Office Manager to ensure the smooth operations of the Front Office Department.

JOB RESPONSIBILITIES

1. Supervise the Guest Service Agent, Communications Officers, Cashiers and Bellman to ensure smooth running of the Front Desk.

2. Provide excellent guest services to all guests making their enquiries at the Front Office counters.

3. Escort VIP guests to their rooms and show them the amenities within the rooms.

4. Ensure that the availability of rooms are closely monitored to make the needs of the operations.

5. Assists all guests in their checking in and checking out registration and make them feel comfortable at all times.

6. Provide concierge services to the guests during their stay with the Hotel.

JOB REQUIREMENTS

1. Possess Certificate/Diploma in Hotel Accommodation from SHATEC or any

local training institutions.

2. Possess at least 2-3 years of experience in the same capacity in the Hotel industry.

3. Excellent customer service skills in handling large group check in and check out services.

The Job

Volunteer Management

1. Oversee the full volunteer life cycle ranging from recruitment, screening/interview, matching, orientation, deployment, review/feedback, appreciation, training and exit.
2. Foster strong relations with volunteers and stakeholders in the community.
3. Maintain & Updating of the volunteer database in the VMS
4. Assist in all programmes/activities related to volunteers’ services and engagement with seniors in the community.
5. Identify potential volunteer sources and handle volunteer enquiries and feedback.
6. Perform any other ad-hoc duties as assigned.

Event Management

1. Support in the planning and organizing of events for residents and stakeholders in the community.
2. Engagement of seniors & vulnerable, drive and ensure smooth operations of events.

The Person

• Diploma with minimum of 1-2 years of experience in social sector or equivalent relevant experience preferred.
• Fresh Graduates are welcome but must have a positive mindset with some past volunteering experience.
• Good in communications, writing, activity planning, admin reporting and presentation skills.
• Possess critical thinking, strategic planning, effective time management skills.

Only shortlisted candidates will be notified.

Contract extension or conversion to regular employment is subject to individual performance and company's manpower requirements.

Job Description:
We are looking for a passionate and creative Marketing Executive to join our team. The ideal candidate will be responsible for developing and executing digital marketing strategies to increase our online presence, engage our audience, and drive sales growth. If you have a knack for storytelling, a keen eye for design, and a deep understanding of digital trends, we want you on our team!

Key Responsibilities:

• Develop, implement, and manage digital marketing campaigns across various channels, including social media, email, SEO, and paid advertising.
• Create engaging and relevant content for social media platforms, website, and email newsletters.
• Monitor and analyze the performance of digital marketing campaigns, providing insights and recommendations for improvement.
• Manage the company's social media accounts, including content creation, scheduling, and community engagement.
• Collaborate with the design team to create visually appealing graphics and videos.
• Conduct market research to identify trends and opportunities for growth.
• Stay updated with the latest digital marketing trends and best practices.
• Coordinate with external vendors and agencies as needed.

Requirements:

• Min Diploma in Marketing, Communications, or related field.
• At least 1 year of relevant experience in marketing.
• Proficient in using social media platforms (Facebook, Instagram, LinkedIn, etc.) and digital marketing tools
• Excellent written and verbal communication skills.
• Creative mindset with a strong attention to detail.
• Ability to work independently and as part of a team.
• Knowledge of graphic design software (Adobe Creative Suite, Canva) is a plus.

Interested applicants, you may either apply via here or sent an email at [email protected].

At present, we do not require assistance from recruitment agencies. All applications should be submitted directly by candidates.

Responsibilities:

• Manage the full spectrum of Accounts Payable (AP) activities, including processing invoices, staff reimbursements, and payments.
• Reconcile and manage all AP sub-ledger accounts.
• Prepare weekly cash flow forecasts and analyze variances.
• Handle AP reconciliations for external and intercompany vendors.
• Support month-end, quarterly, and year-end closing processes.
• Maintain organized filing of documents, statements, and payment vouchers.
• Liaise with internal stakeholders, suppliers, banks, and external auditors as needed.
• Manage Fixed Assets registers.
• Assist with ad hoc duties and projects as assigned.

Requirements:

• Diploma or Degree in Accounting, Finance, or a related discipline.
• Minimum 3-5 years of experience in Accounts Payable.
• Strong team player with a positive attitude and the ability to work independently.
• Excellent time management skills; quick learner, meticulous, and detail-oriented.
• Proficient in MS Office, especially Excel, with the ability to handle high transaction volumes.

Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:
- Assist in shortlisting and recommending suitable tutor profiles to parents
- Coordinate & arrange 1st tuition lesson between client and tutors
- Assist with day-to-day Admin and Operations of company
- 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
- Able to commit for minimum 1 year
- $2,700-$4,300/Month (Inclusive of Regular Team Incentives)
- Base from $2,500-$3,500/Month & Monthly Incentives ($200-$800/Month)
- Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
- Clear Salary Progression & Annual Salary Review (Min 5-10%)
- Casual attire, relaxed setting, positive company culture
- Strictly no Overtime, no Bring Work Home
- Office with Modern & Fun Entertainment Facilities

We are seeking a dynamic and self-motivated Business Development Executive to join our team. This position offers the ability to maintain, develop relationships with key customers and manage the promotion and strategic sales. You will be responsible for discovering and pursuing new sales prospects and maintaining customer satisfaction.

Do you have a strong sales background and demonstrated sales success? If so, this may be the opportunity for you.

Responsibilities : -

• Responsible to achieve sales target and increase market share
• Actively prospect sales leads and secure potential new clients
• Develop and nurture strong client contacts and positive relationships with key accounts
• Ensure successful sales retention by proactively forging strong relationships with clients
• Manage a portfolio of assigned accounts to achieve success and retain existing customer
• Develop a strategic approach to provide solutions to customers

Job Requirements : -

• Minimum Degree in any disciplines
• Minimum 1 year of Sales Experience in any industry, preferably in logistics industries
• Experience and knowledge in Supply Chain Management will be an added advantage
• Ability to understand customers’ perspective and think win-win
• Excellent communication and interpersonal skills
• Good presentation skills and negotiation skills
• Team player, passionate and self-motivated and a results-driven approach
• Possess own vehicle is preferable

• Work location: Supervisor arrangement

• Internship period: 3 months

• Provide training

Remark

Job Scope

• Responsible for stuffed tofu stall (opening and closing stalls)

• Sorting and arranging goods

• Selling stuffed tofu

• Organize your stalls

•Order

• Monthly inventory of products

• Complete instructions and tasks assigned by the department headct to Ministry of Manpower regulations

• Work location: Supervisor arrangement

• Internship period: 3 months

Job Scope

• Responsible for stuffed tofu stall (opening and closing stalls)

• Sorting and arranging goods

• Selling stuffed tofu and hot pot ingredients

• Organize your stalls

•Order

• Monthly inventory of products

• Complete instructions and tasks assigned by the department headct to Ministry of Manpower regulations

RESPONSIBILITIES

• Handling Account Receivable and Account Payable functions
• Bank Reconciliation
• Liaising with internal customers from varies departments
• Other ad-hoc duties as required

REQUIREMENTS

• O Level and above with at least 2 years of working experience in related field
• Team-worker and good interpersonal skills
• Candidates who are able to commence work immediately will be given priority

1.Creative development of a signature beverage offering

2.Assisting on the efficient running of the day to day bar operations

3.Providing friendly and excellent service to all guests at the establishment

4.Ensuring appropriate handling of all equipment and supplies within his/her area

5.Assisting in preparation for business hours and table set up

6.Assisting the outlet Managers in the daily beverage operations and ensure the quality and consistency of all products meet desired standards

7.Managing the beverage stocks and inventories

8.Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment

9.Participating and conducting knowledge and skills training, briefings and team meetings

10.Developing action plans to achieve desired financial targets and increase customer loyalty.

At least 3 years’ experience holding a managerial level position

Strong cocktail knowledge and experience developing cocktail menus

Strong spirits knowledge

Skillful at communicating with guests and providing excellent customer service

Ability to engage in conversations in professional and friendly manner

A well-groomed and professional appearance

Good command of spoken English

Outgoing and service orientated

Willing to learn and able to work under pressure

Able to work on shifts, weekends and public holidays

Relevant work experience in a high-volume bar

Responsibilities:

• Delivering of Company products (mainly poultry products)
• Following a route and time schedule
• Loading and unloading of goods
• Maintaining of assigned vehicle and grooming of assigned vehicle
• Any other ad-hoc duties assigned by Supervisor

Requirements:

• Working hours: 9pm onwards and 6 days.
• Need to have Class 3 driving license.
• Able to carry heavy load range 20 to 30kg.

Job Description:

• Manage full set of accounts
• Prepare management reports, budgets, and forecasts.
• Oversee invoice postings, process payments, and ensure accuracy.
• Handle intercompany billing, manage transactions, and reconcile intercompany accounts.
• Ensure accurate and timely recording of transactions in the accounting system.
• Review staff claims for accuracy and supporting documentation before processing payments.
• Prepare annual financial statements and handle XBRL filing requirements.
• Prepare and submit quarterly GST returns.
• Perform additional ad hoc duties as assigned.

Requirements:

• Degree or equivalent in a related field.
• Minimum of 3 years of experience in operational accounting with full set accounting responsibilities.
• Proficiency in accounting software and Microsoft Office applications.
• Strong understanding of accounting principles and financial reporting.
• A positive team player with the ability to multitask and a proactive work attitude.
• Independent, detail-oriented, with strong interpersonal and communication skills.

.Monitor and co-ordinate with carriers/freight forwarders for booking and shipment delivery.

• Perform booking and process documentation, as well as co-ordinate with various internal departments on shipping activities

• Monitor and co-ordinate with local customers/transporters on deliveries of cargoes

. Liaise with customers on all shipment related activities.

. Reviewing and sourcing shipment services.

. Doing inwards and outwards permit.

• In charge of the operational procurement process for ship’s requirements.
• Negotiate / communicate with suppliers specifying quality, quantity, and delivery schedules
• Schedule, arrange, and follow-up on logistics to ensure cost effective and timely delivery of
• items on board
• Monitor schedules of the assigned group of vessels to optimize deliveries on board
• Proactively participate in department meetings and other activities.

Job Description:
We are looking for a passionate and creative Marketing Executive to join our team. The ideal candidate will be responsible for developing and executing digital marketing strategies to increase our online presence, engage our audience, and drive sales growth. If you have a knack for storytelling, a keen eye for design, and a deep understanding of digital trends, we want you on our team!

Key Responsibilities:

• Develop, implement, and manage digital marketing campaigns across various channels, including social media, email, SEO, and paid advertising.
• Create engaging and relevant content for social media platforms, website, and email newsletters.
• Monitor and analyze the performance of digital marketing campaigns, providing insights and recommendations for improvement.
• Manage the company's social media accounts, including content creation, scheduling, and community engagement.
• Collaborate with the design team to create visually appealing graphics and videos.
• Conduct market research to identify trends and opportunities for growth.
• Stay updated with the latest digital marketing trends and best practices.
• Coordinate with external vendors and agencies as needed.

Requirements:

• Min Diploma in Marketing, Communications, or related field.
• At least 1 year of relevant experience in marketing.
• Proficient in using social media platforms (Facebook, Instagram, LinkedIn, etc.) and digital marketing tools
• Excellent written and verbal communication skills.
• Creative mindset with a strong attention to detail.
• Ability to work independently and as part of a team.
• Knowledge of graphic design software (Adobe Creative Suite, Canva) is a plus.

Interested applicants, you may either apply via here or sent an email at [email protected].

At present, we do not require assistance from recruitment agencies. All applications should be submitted directly by candidates.

• To process invoices and payments posting in a timely and accurate manner
• To perform vendor reconciliations and follow up with unreconciled transactions
• To assist AP accountant on AP process improvement project
• To support AP Accountant during month-end closing of accounts
• To assist in new project on AP process improvement
• To assist in any ad-hoc duties as assigned

Requirements

• Diploma or Degree in Accountancy
• Prior accounting experience would be advantageous
• Able to work in a fast paced environment
• Tech-savvy
• Available to commence immediately

Assist WAREHOUSE Manage inclusive of technical stock, provisions and warehouse admin teams.

Supervise and guide warehouse staff to ensure they fulfil their roles and responsibilities properly and in a timely manner.

Take ownership of warehouse-related projects such as AGV and VLM, and ensure they are carried out and completed as per Company requirements.

Come up with initiatives to help warehouse improve operational effectiveness and cost-effectiveness, such as reducing overtime costs and packing material costs.

Ensure safety precautions are observed and carried out at all times.

Maintain warehouse area cleanliness and tidiness at all times.

Any other related jobs and assignments as and when assigned to you.

What the role is

At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

You will play a key role in ensuring self-employed persons (SEPs) are supported in meeting their MediSave contribution requirements, while also contributing to the enhancement of operational efficiency and the overall service experience.

In this role, you will:

• Assess the financial situation of self-employed persons (SEPs) to determine their ability to make timely MediSave contributions.
• Develop and provide affordable, personalised instalment plans to help SEPs meet their MediSave obligations and improve their healthcare savings.
• Handle routine investigations to enforce compliance and recover overdue MediSave contributions, ensuring payments are collected on time.
• Regularly review existing policies and procedures, using real-world experience and data insights to suggest improvements.
• Recommend and implement changes to streamline operations, reduce inefficiencies, and enhance the experience for SEPs.
• Manage GIRO instalment and deferment requests, ensuring they are processed accurately and in a timely manner.
• Lead efforts to improve the GIRO collection process, aiming to increase efficiency and reduce errors, making payments easier for SEPs.
• Work with relevant teams to verify the income of SEPs when needed, ensuring they are meeting their contribution requirements.

What we are looking for

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.

• Prior experience in customer service or a related field.
• Good analytical skills with the ability to assess financial data and make decisions based on findings.
• Ability to solve problems, alleviate conflicts, and escalate tactfully.
• A quick learner who can think on their feet and resolve any issues with a customer-first business mentality.
• Ability to provide support, answer questions, and resolve issues in an efficient manner.
• Proactive approach to identifying opportunities for process improvement and implementing customer-centric solutions.
• Ability to work well in a team environment and contribute to achieving collective goals.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Skills in data analysis and automation will be an advantage.

The seniority of appointment and actual corporate job title will commensurate with individual work experiences.

We welcome fresh graduates in any discipline and candidates without working experience to apply. To help us better understand your academic background, please provide an official or unofficial copy of your academic transcript, as well as any other relevant documents or certificates that you believe would support your application.

Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs. Additionally, there is potential for emplacement into a permanent position.

What you can expect

Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
• Promotion opportunities based on your capability and on-the-job performance.
• A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
• A hybrid work model that offers flexibility for remote work, subject to exigencies of service.
• Flexible dress code that empowers you to choose your appropriate outfit for the day.
• A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.

About Central Provident Fund Board

At the Central Provident Fund (CPF) Board, we believe in developing individuals who are inspired to do their life’s best work, through 3Ps: Purposeful Work, Professional Growth, People & Culture.

Purposeful Work – The CPF Board helps 4 million members save for their retirement, healthcare and housing needs. Beyond being a pension fund, we are unique in being a national social security organisation, and we serve CPF members knowing that we make a difference.

Professional Growth – At CPF Board, you will have the opportunity to learn on the job and pick up new skills and knowledge. Although you are joining one organisation, you will have access to many career paths in the years ahead.

People and Culture – When you join CPF Board, you become part of a mission-oriented organisation with a strong culture of teamwork, collaboration, and innovation. As an employer, we value our people as our greatest asset, and foster a culture of respect, diversity, and inclusivity, where everyone's voice is heard, and contributions are recognised and celebrated.

Come and be a part of #TeamCPF today, to make a difference in the lives of others and in the future of Singapore.