Job Description

• Prepare full set of accounts for clients based on all accounting documents, reports and statements provided by clients
• Prepare quarterly GST returns for clients
• Prepare financial statement for annual personal income tax for clients
• Collaborate with the secretarial and audit staff.
• Answer customer questions about accounting matters.
• Establish and maintain good relationships with customers.
• Manage and update the accounting database.
• Prepare secretarial records such as incorporation of companies, annual returns and other secretarial matters.

Job Requirements

• Self-driven and take initiative to do things with minimal supervision
• Knowledge to do research in Internet to find answers
• Strong communication skills, both writing and oral
• Team player
• Able to work under pressure and deadlines
• Able to work overtime when necessary to meet deadlines
• Highly organized and good planner.
• Able to finalise a set of accounting record from start to the end.
• Numerical, sensitive to numbers
• Ability to analyse and interpret financial data.

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Store Keeper Job Description

We are looking for an organized, experienced store keeper to be responsible for all stock, staff management, and planning promotional campaigns for the store. Storekeeper is a person who is responsible for goods in a store. Storekeeper is very important person for the store. He is the in charge of store department and also responsible for store control.

Storekeeper Duties & Responsibilities:

· Receive and forward all types of goods and deliveries in and out of the hotel to the correct point of storage area.

· Follow all standards for issuing and receiving stock within the store's area of operation.

· Monitor and take inventory on regular basis to compile orders based on par levels or needs.

· Maintain clear and organized records to ensure all reports and invoices are filed and stored properly.

· Monitor Periodic Automatic Replacement levels for all food items to ensure proper levels.

· Responsible to verify all goods arrived as per the agreed purchase, delivery note and agreed quantity has been received.

· Responsible for storage of both food & beverage and operational stock.

· Responsible for the day-to-day check on the storage facilities of upkeep and hygiene.

· Refuse acceptance of damaged, unacceptable, or incorrect items.

· Ensure cleanliness of all areas, keeping storage areas clean & tidy and in strict compliance with hygiene regulations.

· Ensure all store requisitions are signed by concerned Department Heads (HOD’s).

· Ensure the quantity requested and the quantity issued always matches.

· Ensure store requisition form is signed by the person collecting the goods and enter into the Inventory/Materials Management System.

· Post all invoices using the MMS - Material Management System.

· Speak with others using clear and professional language.

· Follow up on documentation of after-hours issues ensuring it is in accordance with established internal controls and procedures.

· Adhere to all Health and Safety procedures particularly relating to food and beverage items.

· Conduct inventory audits to determine inventory levels and needs.

· Assist the Accounts Payable Clerk / payable assistant in finding out any cost discrepancies.

· Complete requisition forms for inventory and supplies.

· Extend all requisitions on a daily basis and update the inventory management software/system.

· Work closely with Purchasing to order and receive items and equipment.

· Troubleshoot any vendor delivery issues and oversee/follow up on the return process.

· Verify and track received inventory and complete inventory reports and logs.

· Perform any other duties as assigned by the management or supervisors.

Storekeeper Requirements and Skills:

• Bachelor’s degree in retail management, marketing, or related fields
• Well experience in retail management or sales
• Knowledge of retail operations, merchandising, and budgeting processes
• Proven ability to develop and implement retail promotion strategies
• Positive, friendly, and organized
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

Key Responsibilities:

Accounting Support:

• Assist with invoicing, account reconciliations, and tracking expenses • Prepare financial reports and maintain accurate records

• Manage petty cash and support month-end closing processes

HR Administration:

• Maintain employee records, leave management, and assist with payroll processing

• Coordinate recruitment efforts including job postings, interview scheduling, and onboarding

• Help manage employee benefits and address staff inquiries

Purchasing & Procurement:

• Manage office supplies and vendor relationships, including negotiating contracts and placing orders • Track inventory and ensure timely reordering of materials and supplies

• Oversee deliveries and follow up with suppliers on pending orders

Documentation & Reporting:

• Prepare and manage contracts, reports, and company documentation

• Ensure compliance with company policies and legal requirements

• Assist in preparing presentations, reports, and other business documents

Requirements:

• Educational Background:Diploma or degree in Business Administration, Accounting, Human Resources, or a related field

• Experience: Minimum of 1-2 years of experience in an administrative, accounting, or HR role

• Experience in procurement or vendor management is a plus

• Fresh grads are welcomed to apply too

• Skills: Proficiency in MS Office Suite (Excel, Word, PowerPoint)

• Strong organizational and time management skills

• Excellent verbal and written communication skills

• Problem-solving mindset and attention to detail

JOB DESCRIPTION

• Develops and maintains a detailed project schedule which includes administrative tasks and all sites involved in the project.
• File all project documents (soft and hard copies).
• Responsible to track project changes.
• Compile project summary documents.
• Gathers all project information; schedules, data requests,assignments,tasks, and project meetings.
• Process daily,weekly and monthly reporting to ensure all schedules run smoothly, all jobs are completed as prescribed.

QUALIFICATIONS

• Must hold any qualifications / certificates related to Building and Construction.
• Preferably with experience working in Construction Industry.
• Good and Strong Communication Skills.
• With Leadership Skills.
• Ability to work in a fast-paced, intense environment.
• Must be proficient in Microsoft Office.
• Solid organizational skills, including multitasking and time management.
• Strong client-facing and teamwork skills.

*Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Business.

*Studies/Administration/Management, Finance/Accountancy/Banking, Human Resource Management or equivalent.

*At least 3 Year(s) of working experience in the related field is required for this position.

*Required Skill(s): Proficient in MYOB, Proficient in MS Office, Good Communication Skill, Good Writing Skill.

*Preferably Junior Executive specialized in Finance - General/Cost Accounting or equivalent.

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

Job Responsibilities:

• Drafting out MEMO, newsletters, articles and reports in English and Chinese language
• Support Department and Company on operational matters at corporate level
• Manage office equipment and stationery procurement
• Arrangement of flights, visas letters and hotel reservations for overseas travellers
• Coordinate company’s logistics matters for various stakeholders
• Facilitate submission of operations-related reports to Singapore and China HQ
• Manage corporate entertainment and office general operation

Job Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field
• Required skills: MS Office, MS Word
• At least 3 years of working experience in the related field is required for this position.
• Preferably Junior Executives specializing in Clerical/Administrative Support or equivalent

Island Maids is a well-established maid agency with branch offices conveniently located around Singapore. We are looking for an admin executive who is able to manage the day to day coordinations across our offices. If you are a self motivated team player, we invite you to join us!

Requirements

1. Manage the arrival process of Migrant Domestic Workers
2. Coordinate & support branch offices’ operations on day to day basis
3. Verifying documents and ensuring processes are adhered to
4. Data entry & managing bio data database
5. Applications & Documentation
6. Must be well verse with excel, google forms, and possess basic computing skills

Interested party, kindly email [email protected] to arrange for an interview.

*Only looking for Singaporeans/ Permanent Residents

About us

This is a dancing school doing Ballet and Modern Dance. You will be working with teachers, parents as well as children.

Qualifications & experience

• NITEC/ Higher NITEC
• Diploma
• IT Knowledge

Tasks & responsibilities

• Checking of email & answering to daily enquires from parents
• Issuing of invoices
• Managing of social media (creating & posting posts, etc)
• Assist Teachers to take photos/ videos during classes when required
• Ensuring tidiness and cleanliness of office
• Keep track of merchandise inventory and office supplies
• Other ad-hoc duties

Benefits

• Standard medical benefit
• Annual leave

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

Job Responsibility:

• Manage obligations to suppliers, customers and third-party vendors.
• Reconcile financial statements
• Perform any other duties and responsibilities as and when assigned by management.
• Report on the status of accounts payable and receivable
• Computer literate with good knowledge in MS Excel, MS Office, Unleashed & Xero & Zoho Accounting software would be an added advantage.
• Prepare payment through Internet banking.
• Prepare Cash flow projections weekly or monthly.
• Year-end audit preparation.
• Any other duties assigned by superior.

Job Requirement:

• Bachelor’s degree in Business, Accounting, Construction Management, or related field.
• Minimum 2-5 years of experience in sales or account management, preferably in the construction industry.
• Strong communication and interpersonal skills.
• Ability to manage multiple projects and deadlines.
• Understanding of construction processes, materials, and regulations.

Data entry

Generating and issuance of invoices and reports

Scanning, sorting, filing of documents.

Provide office support & admin duties

Handle general arrangements

Other ad-hoc duties

O levels and above.

Proficient in Microsoft office.

Basic knowledge in account/administrative/HR.

Meticulous, responsible, independent, willing to learn

Self-motivated, able to multi-task and work with minimum supervision

Interested candidates, please email certificates and resume to [email protected]

We are looking for an individual with positive and outgoing personality who are willing to take up our Accounts and Admin Assistant position.

Your responsibilities include but not limited to the following:

• Reports directly to Group Financial Controller and Accountant

• Perform various accounting responsibilities related to AP, including keying in suppliers invoice, preparing payment vouchers and processing payments

• Perform various accounting responsibilities related to AR, including keying in customer invoice and processing receipts

• Prepares intercompany billings

• Perform data entry

• Provides weekly cashflow balances

• Maintain proper filling and documentation

• Provide admin supports

• Liaise with Company Secretary and auditor

• Any other ad-hoc duties as assigned

Requirements

• Minimum diploma in accounting, finance major or equivalent.

• Minimum 1 year of accounting or finance working experience.

• Proficient in Moneyworks accounting software, Numbers and Microsoft Office.

• Meticulous, Willing to learn, highly responsible, organized and able to multi-task and work independently.

• Successful applicant is expected to work either 4 half-days.

Autism Association (Singapore) or AA(S), is a Social Service Agency dedicated to supporting and serving individuals with autism to maximise their potential, helping them lead meaningful and quality lives in society

Working as a team from different professional background, we work interdependently to provide the best evidence-informed practices that we know so that quality education can be provided through an autism focused curriculum, competent staff, and strong family collaboration.

Your Impact and Contribution

You will be responsible for the Finance and Accounting function of Autism Association Singapore in the following areas:

• Responsible for timely closing of monthly/yearly financial accounts, preparation of financial statements for centres and HQ.

• Responsible for accounting processes and tasks (include AP & AR, GL, fixed assets management, donation management, accounts reconciliation, over & under funding computation, journals, audit schedules preparation, grant management, GST computation & filing, Cash management, Fixed deposit management, Maintenance of master data for AP in SAP etc.)

• Coordinate and liaise with internal parties for school, centres and head quarters

• Support annual audit, forecasting and budgeting exercise

• Coordinate and liaise with external parties like external auditors, funding agencies where required

• Support and ensure compliance with all finance filing requirements, special audits, procedures and forms – internal and funding agencies

• Support in new processes and system implementation when required

• Support in ensuring strong internal control and corporate governance are in place and give recommendation as necessary

• Other duties as assigned by Finance Manager

Qualifications and Requirements:

· Degree/Diploma in Accountancy, Finance or its equivalent

Skills/Pre-requisite

· Well-versed in MS office, especially MS Excel and Word

· Working and hands on knowledge of SAP (preferred)

· A self-starter who is able to plan, organize and take initiative to meet job objectives and deadlines independently.

· Meticulous, like details and can handle full set of accounts

· Can-do attitude, driven and passionate about work

· Strong verbal and written communication skills

Program enquiry stage:

· Responding to the queries of customer enquiring on the course.

· Answer phone enquiries about the course.

· Creating standard email templates in conjunction with marketing teams.

· Follow up with leads that comes to training webpage but did not register.

· Work with marketing team to follow-up on the leads generated through various marketing channels.

Registration and enrolment:

· Post customer filling registration form, to send them email for due diligence (request ACRA cert, UEN number, declaration form) (before confirming the subsidy).

· After due diligence send the payment link/ details.

· Confirmation with finance team on receipt of payment.

· Create class grouping based on the registrations (work with industry team for grouping).

· Sent class groupings to participants.

· Sent the standard welcome pack to the participants (work with product team).

· Send reminders of the course commencement to participants – 2 weeks before, 1 week before etc.

· Create and track the participant repository.

· Process request for changing participant name or any other details

· Process refunds and postponements.

· Create SOP’s for all above with project owner.

ESG Training and post engagement:

· Sending post survey forms and collecting feed backs.

· Send pre-reading and other require material after each module (work with product team).

· Engage participants post training with other suite of services (work with sales).

Sales Operation

· Prepare Sales Order Processing and follow up on order fulfilment. Including but not limited to address their queries, anticipate issues on a timely basis.

· Administration of documentation controls for order fulfilment.

· Monitor, track and advise clients on their applications status.

· Review and guide clients on the documents required for certification.

· Responsible for administrative matters in relation to pre and post sales activities.

· Identify, propose and implement improvements to the process to meet customer critical issues.

· Responsible for updating, maintaining, processing and analyzing the Green Label databases to provide usable data to support the SGLS & Eco Certification sales team.

· Ensure that all data are updated accurately and in a timely manner.

· Vendor invoice verification.

· Collaborate with Finance for bi-weekly Accounts receivable report, and follow through with clients.

· Support Sales on Accounts receivable handling.

· Liaise with Environment Engineers for constructive response to client’s queries.

· Monitor KPI (service turnaround timeline) and escalate for prompt resolution.

Operations/ Office Administration

· Maintain smooth & efficient office and facilities operation.

· Liaise with external vendors and monitor service maintenance contracts.

· Liaise with IT Vendor for IT-related matters such as technical support and IT related assets.

· All other Operations scope of work that may varies from time to time.

Others:

· Handle all customer enquiries pertaining to Sales, Eco-Office, SGLS and ESG training;

· Coordinate with external vendors (e.g. auditors)

· Support all Company event (SEAA and SGA)

· Any adhoc task as and when assigned by your direct supervisor or the Management.

This is a crticial position which needs to be filled out urgently. Candidates who are able to start work immediately will be an added advantage.

• 13th month (AWS) is provided;
• 5-day work week
• 40 working hours/week during school days; 30 working hours/week during school holidays (flexibility will be required to ensure duties are undertaken in full).
• Enjoy paid school closure days and subsidized lunch;
• Competitive remuneration package & benefits (medical, dental, etc.);

Dulwich College (Singapore) is looking for an ACCOUNTS PAYABLE ASSITANT to join its Finance team. The Accounts Payable Assistant is responsible for the day-to-day operation of the Accounts Payable function in the College, to take charge in payment processing, credit card reconciliation and Accounts Payable administration

The main duties and responsibilities of the role are as follows:

Accounts Payable (AP)

• Perform AP-related postings, including AP invoicing, Outgoing payments and creation of fixed asset master data, ensuring accuracy and completeness, in compliance with College policies and internal approval matrix;
• Take charge of payments and refunds, ensuring timeliness of payments and completeness of paperwork;
• Obtain and reconcile monthly vendors’ Statement of Account, ensuring AP invoices are posted timely for prompt payments;
• Prepare and monitor weekly and monthly AP reports: bank reconciliation, AP Aging and balance-sheet accounts;
• Monitor open AP related transactions: open invoices, budget requisition and purchase orders;
• Process creation and maintenance of vendors in system;
• Serve as key point of contact for Junior school and Whole school communications, including related vendors, internal staff and HQ for invoices, withholding tax and payment related matters;
• Perform Ad-hoc payment processing and send payment advice to vendors, ensuring accuracy of payment;
• Provide periodic guidance to new and existing members of staff over AP related processes;
• Work on continuous improvement on policies and processes to streamline efficiency and effectiveness.
• Work closely with credit card holders to reconcile monthly credit card statements and complete related paperwork approval;
• Reconcile accounting ledgers for month-end reporting;
• Manage filing and archiving of AP documents and admin files;

General Ledger

• Prepare and maintain the accounts and financial reports for designated activities and any other funds or grants;
• Prepare journal vouchers for any internal charge, intercompany charge or journal adjustments;
• Perform fixed asset capitalization for Capex and Construction capital works;
• To liaise with internal and external auditors.

Cash Handling

• Administer, distribute and reconcile petty cash and cash advances closely with Executive Assistants and Academic Administrators;
• Work closely with all petty cash and cash advance holders ensuring timeliness of monthly reconciliation and completeness of approval in compliance with the College policies;
• Prepare and reconcile weekly and monthly petty cash reports, including monthly cash count and cash reconciliation reports.

All other duties commensurate with the post.

The successful candidate will have:

• One year's experience in an accounting role (preferably AP). Entry level candidates are welcome to apply;
• Experience in any accounting firms would be an advantage; Experience of working in a multi-national environment would be desirable;
• Excellent English language skills, both written and spoken, and the ability to work effectively in an English-speaking environment;
• The ability to work independently as a self-starter, is a quick learner and a team player;
• The ability to work under pressure, prioritise workload with a meticulous approach to undertaking duties;
• Be IT Savvy and proficient in MS office (word, excel, powerpoint)
• Be able to work with all levels of management and stakeholders.

We welcome and encourage applications from people of all backgrounds. Having a diverse staff body is a great strength to us as a College and one of the ways that we can help students achieve our College Mission of Living Worldwise. We do not discriminate on the basis of race, ethnicity, gender, age, disability, religion, sexual orientation, pregnancy or socio-economic status. We support family-friendly flexible working opportunities, where operational needs allow. Staff recruited locally are subject to terms and conditions of service according to local employment law.

Dulwich College (Singapore) is committed to safeguarding and promoting the welfare of all the students in our care and expects all applicants to share this commitment. We follow safe recruitment practices which are aligned to the recommendations of the International Task Force on Child Protection. We hold ourselves to a high standard of effective recruiting practices with specific attention to child protection. All appointments are subject to an interview, identity checks, criminal record checks, and successful references.

PEI Registration Number: 201027137D. Period of Registration: 09 January 2024 to 08 January 2028

Job Description

We are seeking a highly motivated and experienced Senior Executive to oversee and manage the operations of our eCommerce platform. The ideal candidate will be responsible for driving sales growth, ensuring stock availability, managing pricing and listings, enhancing content, improving listing ranking, and optimizing onsite visibility. This role also involves order management, fulfilment, and after-sales service, as well as the development and execution of effective eCommerce strategies and marketing campaigns.

Details of the key responsibilities as follow:

1. Drive online sales performance and optimize product offerings through data analysis.

2. Maintain accurate stock levels to meet demand.

3. Implement competitive pricing strategies and manage product listings to enhance visibility.

4. Improve content for product listings to boost ranking and visibility using SEO best practices.

5. Enhance user experience and increase traffic through data-driven optimization of site navigation and product placement.

6. Ensure timely order fulfilment and optimize shipping processes in coordination with logistics partners.

7. Manage customer inquiries, returns, and refunds to enhance customer satisfaction and retention.

8. Develop and propose strategies for sales growth and market expansion, supported by market research.

9. Plan and execute online marketing campaigns, aligning them with overall business goals.

10. Prepare performance reports and provide insights for continuous improvement based on data analysis.

11. Perform any additional tasks assigned by the company.

Job Requirements

1. 2-3 years of proven experience in ecommerce management and customer service

2. Proficient with ecommerce performance metrics and system

3. Ability to work independently as well as collaboratively in a fast-paced environment

Salary Package

Basic ($2500 to $3200 depending on skills and working experiences) + Incentives + Variable bonus

Staff Welfare

Up to 18 days of annual leave + More than $500 medical and wellness benefits + Staff purchase with a minimum discount of 50% + $200 birthday voucher + Lunch provided

Kindly provide your last/current drawn, expected salary and availability in your resume/CV

At REACH Senior Service, our core belief is every senior is valuable and able to live life to their fullest potential. The aim for our Senior Centre is to build a community of seniors that improves mutual social cohesion, empowers seniors and maintains their health and mental wellness.

JOIN US and be part of a team who contributes to the positive aging of the seniors as they age meaningfully and healthily. Whether you are an experienced professional or just starting your career, if you are seeking a rewarding opportunity to be part of something bigger than yourself, we invite you to apply today.

We are looking for a passionate Programme Executive to plan and coordinate the day-to-day programme. guide volunteers to carry out the programme activities, work with other organisations to execute programmes, manage communications and feedback from stakeholders, as well as conduct outreach activities to other organisations and the community.

Key Responsibilities:

· Plan, develop and manage engagement programmes (workshops, educational talks, festive events, etc.) to be held at designated neighbourhood touchpoints for Seniors.

· Allocate appropriate resources, recruitment of seniors / volunteers / partners for the programmes, and to plan and execute publicity for such events.

· Supervise and train volunteers / partners in the running of approved programmes and provide administrative support to volunteers / partners involved.

· Monitor seniors' health and wellness, make referrals to appropriate agencies, and conduct home or hospital visits.

· Manage the AAS (Alert Alarm System), SC phone and its maintenance.

· Provide support for seniors, including health monitoring and communication with next of kin.

· Conduct community outreach within the vicinity of the service area and perform needs assessment to ascertain service needs and gaps of the senior residents.

Requirements

· Possess Higher Diploma or Diploma in Gerontology, ITE NITEC in Community Care and Social Services, or Diploma in Social Enterprise/Entrepreneurship

· Ability to train volunteers to facilitate creative arts / baking / cooking / singing / music instruments / florist / live streaming in senior programmes.

· Ability to host or deliver programmes in front of a crowd of 10 – 80 seniors is a must.

· Familiarity with live-stream or data-entry and administration is preferred.

· Experience in social services not necessary

· Fully conversant and able to translate in Malay / Mandarin and English, ability to converse in Hokkien / Teochew will be a bonus, due to clients being seniors.

· Must be a good team-player, with a passion to work with seniors.

· Good communication and interpersonal skills

· Has a strong passion in outreach and community work with seniors

· Only Singaporeans

Marcom (Marketing Communications)

• Create effective marketing communications strategies for SEC products, services and events.

• Coordinate external & internal communications flow (memos, newsletters, etc.).

• Write statements, speeches, emcee scripts for events and video scripts.

• Write content for the website, social media, brochures & other communication collaterals.

• Plan events, seminar/ webinars & press conferences.

• Communicate with media regularly.

• Manage media inquiries & arrange interviews.

• Build long-term relationships with influencers and key stakeholders.

• Collaborate with other Business units on articles & blogs.

• Develop the Annual Report.

• Prepares & delivers presentations to external & internal stakeholders.

• Performs other related duties as assigned.

• Develop and manage digital marketing campaigns.

• Develop and Optimize content for the website and social networking channels such as Facebook, Twitter, Instagram, LinkedIn and timely and relevant updates about general environmental news and unfolding SEC events.

• Track the website traffic flow and provide internal reports regularly.

• Attend networking events and product launches.

• Identify new digital marketing trends and ensure that the brand is in front of the industry developments.

• Promote company’s services in the digital space.

• Execute social media efforts to improve KPIs, likes, shares, tweets, etc.

• Monitor and update the Council’s corporate image and information on the Council’s corporate websites.

• Responsible for management and maintenance of SEC Partners, Advertising Agencies and Customers’ databases.

• Develop and create communication collaterals such as sales kit, brochures or video.

Biodiversity & Outreach

Green Communities

• Assist to arrange and conduct training workshops for all green hope auditors to promote environmentally responsible living.

• Assist to liaise with IT vendor to enhance the green homes website.

• Support the collation of audit bookings from residents.

• Assist to administer and ascertain the distribution of home audits to the volunteers.

• Provide monthly data to the finance department monthly to ensure prompt billing to the green home auditors.

• Assist to facilitate biodiversity learning trails.

• Assist to develop contents for the biodiversity trails.

Earth Helpers’ Program

• Facilitate new recruitments sign-ups, garnering participation from schools, corporate and SEC’s clients.

• Provide support to execute on-going volunteer events.

• Assist to develop new volunteer events and activities.

• Garner participation from schools, corporate and SEC’s clients for SEC’s volunteer events.

• Assist to regularly update volunteer hours.

Others

• Help out at SEC Company events.

• Emcee at small scale Company events, where appropriate.

• Any other adhoc duties as and when assigned by your immediate supervisor or the Management.

Job Description: Support Client Engagement Team in sales order fulfilment and own the order fulfilment work process. Support Office Management and Administration in ensuring the smooth running of office facilities.

Sales Operation

• Prepare Sales Order Processing and follow up on order fulfilment. Including but not limited to address their queries, anticipate issues on a timely basis.

• Administration of documentation controls for order fulfilment.

• Monitor, track and advise clients on their applications status.

• Review and guide clients on the documents required for certification.

• Responsible for administrative matters in relation to pre and post sales activities.

• Identify, propose and implement improvements to the process to meet customer critical issues

• Responsible for updating, maintaining, processing and analysing the Green Label databases to provide usable data to support the SGLS & Eco Certification sales team

• Ensure that all data are updated accurately and in a timely manner

• Vendor invoice verification

• Collaborate with Finance for bi-weekly Accounts receivable report, and follow through with clients.

• Support Sales on Accounts receivable handling

• Liaise with Environment Engineers for constructive response to client’s queries

• Monitor KPI (service turnaround timeline) and escalate for prompt resolution.

Operations/ Office Administration

• Maintain smooth & efficient office and facilities operation

• Liaise with external vendors and monitor service maintenance contracts

• Liaise with IT Vendor for IT-related matters such as technical support and IT related assets

• All other Operations scope of work that may varies from time to time

Others:

• Handle all customer enquiries pertaining to Sales, Eco-Office and SGLS;

• Coordinate with external vendors (e.g. auditors)

• Support all Company event (SEAA and SGA)

• Any adhoc task as and when assigned by your direct supervisor or the Management.

The position will be in-charge of the Library's Book Club.

The primary Book Club Responsibilities include, but not limited to:

• Preparing the agenda for committee meetings and taking minutes
• Compiling and preparing monthly reports and relevant data for discussion
• Coordinating the procurement of books, journals and other resources, ensuring they meet the Club's needs
• Cataloguing and physically processing new book acquisitions each month
• Organizing and overseeing Book Club events such as author talks, book discussions, and the annual AGM
• Managing and maintaining the Book Club's resource collection
• Engaging with members to promote reading and gather feedback on book selections and discussions
• Answering member inquiries related to Book Club events, reading material availability and upcoming selections
• Support day-to-day operations and administration
• Addressing inquiries at the library counter, via email or over the phone
• Processing book loans and returns
• Assisting with additional library initiatives and other ad-hoc responsibilities
• Coordinating with vendors as necessary for subscriptions, acquisitions and other resource procurement

Requirements:

• Minimum diploma in related field, a degree is advantageous
• Team player with strong interpersonal skills and a passion for reading and promoting literature
• Ability to work scheduled shifts, including weekends and public holidays
• Service-oriented, with practical written and verbal communication skills
• Strong organisational and time management skills
• Proficiency in Microsoft Excel, Word, and PowerPoint
• A high level of digital and information literacy

Join Our Team and Enjoy Fantastic Benefits!