Job Description & Requirements:

Job Description

Leads kitchen team in chef's absence.

Provides guidance to junior kitchen staff members, including, but not limited, to line cooking, food preparation, and dish plating.

Assigns stations and work shifts of sous chefs, line cooks and kitchen crew for maximum productivity

Develops food preparation techniques and supplies ordering system that minimizes wastage.

Oversees and organizes kitchen stock and ingredients.

Ensures a first-in, first-out food rotation system and verifies all food products are properly dated and organized for quality assurance.

Keeps cooking stations stocked, especially before and during prime operation hours.

Plans and takes corrective actions to resolve issues in a timely manner.

Manages food and product ordering by keeping detailed records and minimizes waste, plus works with existing systems to improve waste reduction and manage budgetary concerns.

Safeguards excellent food quality and presentation to ensure that restaurant standards are kept and maintained..

Works with head chef to maintain kitchen organization, staff ability, and training opportunities.

Verifies that food storage units all meet standards and are consistently well-managed.

Assists head chef with menu creation.

Implements procurement strategies to minimize costs and ensure timely delivery

Coordinates with restaurant management team on supply ordering, budget, and kitchen efficiency and staffing.

Develops guidelines for hiring staff to maximize efficiency and minimize labor costs without compromising quality of food and customer service

Requirements:

Bachelor’s degree/Diploma in Hotel Management

Formal Culinary Training,

Previous Restaurant Experience,

Extensive Food and Beverage Knowledge,

Restaurant Industry Knowledge,

Knowledge of Restaurant Regulations,

Ability to Work Under Pressure,

Exceptional Customer-Service Skills

Location: Senja Care Home

The Senior / Executive, IT / Cybersecurity (ITCE) will assist the Senior Manager (IT) to plan, implement and manage organisation-wide IT infrastructure and IT-related systems in Vanguard. The ITCE will render IT operational support which includes the provision of IT services, troubleshooting, managing IT assets, IT procurement etc. He/she will also coordinate and work with both internal and external stakeholders to ensure that the IT systems can provide associated IT services to our residents and staff.

· Assist the Information Technology / Cybersecurity Manager to plan and implement new IT support services and initiatives for residential care, day care, respite care or other services as necessary

· Manage day-to-day IT operations of Vanguard entities. These include:

a. Maintaining and reviewing IT policies to ensure that they are kept up-to-date and relevant for the current set up.

b. Preparing for yearly audit of IT Infrastructure and ensuring all documentation is kept up-to-date.

c. Conducting regular system audit for IT effectiveness, efficiency and security

d. Managing outsourced vendors contracted to provide IT services such as.:

i. EUC devices support

ii. Login user accounts

iii. Mailbox licenses management & renewal

iv. Creation & deletion of mailboxes as necessary

v. Procurement of new EUC devices, MS licenses and installation of software

vi. IT security

vii. Regular system updates, upgrades, migrations and outages

viii. Review security logs on access, password management and accounts

e. Assisting to maintain and manage all IT contracts and renewals

f. Overseeing the maintenance of Vanguard website and Domain name

g. Providing IP Telephony support:

i. Obtain approval from Head, Corporate Services to install IP Telephony system for the new Care Home / Senior Care Centre sites

ii. Coordinate with the Care Home Operations team and vendor to deploy IP Phones

iii. Manage and work with vendor to resolve any IP Telephony problem

· Assist the Information Technology / Cybersecurity Manager to plan, implement and manage all IT network, systems and data security measures against cyber-attacks.

· Conduct IT security awareness training programs and workshops for staff

· Provide regular operation system reports to Head, Corporate Services

· Identify opportunities for team training and skills advancement

· Work with all stakeholders to identify and provide responsive support on IT requirements

Any other duties assigned by the supervisor

Educational Requirements & Experience:

• Diploma/Degree in IT-related field with at least 2-years working experience
• Qualification in IT professional certifications like CCNA, MCSA/MCSE, ITIL and CISSP etc
• Possess strong troubleshooting and good problem-solving IT skills in relation to diagnosing and solving both technical hardware / software faults
• Strong proficiency in Microsoft Office applications
• Minimally 2-years’ experience in Microsoft Windows software, HP Networks, Microsoft Servers and Fortinet Firewall.
• Knowledge of cyber security and cloud computing will be an advantage.
• Ability to attend to details and respond swiftly to work demands
• Has good written and verbal communications skills
• Has good organizational skill and ability to identify and resolve IT issues in a timely manner
• Ability to stay updated on new technologies and IT innovations
• Demonstrated accountability, crisis management capability and an ability to prioritise

Job Description

• Full spectrum of talent acquisition processes including but not limited to liaising with recruitment agencies, hiring managers and candidates, ensure recruitment documents are in order, job posting, screening of CVs, interview arrangement, etc.
• Manage employee onboarding and offboarding processes, including preparing employment contracts, conducting orientation sessions, and coordinating exit interviews.
• Manage day-to-day HR activities, including maintaining employee records and preparing HR-related documents.
• Reviewing employee timesheets to ensure accuracy and completeness which involves checking for correct clock-in and out and overtime hours. Comparing timesheets against the system clock in/out and update the system to reflect the correct information.
• Managing for CoreTrade Certification for foreign worker levy concession.
• Facilitate sourcing of new courses, processing training applications and ensure approval before submission.
• Responsible for work pass applications
• Administer Leave, deductions and claims for workers.

Requirements for Position

• Strong interpersonal and communication skills, with the ability to build rapport and maintain positive relationships at all levels of the organization.
• Detail-oriented, organized, and able to handle multiple tasks effectively.
• Familiar with MOM regulations and HR practices
• Experience in payroll implementation will be an added advantage

Qualifications and Experience

• Education: Minimum a Diploma in Human Resource or related discipline.
• Experience: 3 years of proven experience in construction industry

Job Description:

Position Summary:

The Branding and Marketing Executive will be responsible for developing and executing comprehensive marketing strategies that enhance the brand image, increase market share, and drive sales growth. This role involves working closely with cross-functional teams, including sales, product development, and customer service, to ensure cohesive and effective brand messaging and positioning.

Key Responsibilities:

Brand Strategy and Management:

Develop and implement brand strategies that align with the company's objectives.

Oversee the creation and management of brand guidelines to ensure consistency across all marketing materials and channels.

Conduct regular brand audits and competitor analysis to identify opportunities for brand growth and differentiation.

Marketing Campaigns:

Plan, execute, and monitor integrated marketing campaigns across digital and traditional platforms.

Collaborate with creative teams to develop compelling marketing materials, including advertisements, brochures, social media content, and website copy.

Analyze campaign performance and provide insights and recommendations for optimization.

Digital Marketing:

Manage the company's online presence, including website, social media, and email marketing.

Utilize digital marketing techniques to increase brand visibility and drive traffic.

Track and report on digital marketing metrics and KPIs.

Market Research and Analysis:

Conduct market research to understand consumer trends, preferences, and behavior.

Analyze market data to identify potential growth areas and market opportunities.

Provide actionable insights to inform product development and marketing strategies.

Public Relations and Communications:

Develop and maintain relationships with media, influencers, and industry partners.

Manage public relations activities, including press releases, media events, and crisis communication.

Ensure consistent and positive brand messaging across all communication channels.

Sales Support:

Collaborate with the sales team to develop marketing materials and sales tools that support business development efforts.

Provide training and support to the sales team on brand positioning and product messaging.

Any other ad hoc tasks assigned by the supervisor.

Qualifications:

Diploma in Marketing or a related field.

3-5 years of experience in branding and marketing, preferably in the food and beverage industry.

Proven track record of developing and executing successful marketing campaigns.

Strong understanding of digital marketing and social media platforms.

Excellent written and verbal communication skills.

Creative thinker with strong analytical skills.

Ability to work independently and collaboratively in a fast-paced environment.

Proficiency in marketing software and tools, such as Google Analytics, SEO/SEM, CRM systems, and graphic design software.

We are seeking a highly skilled and motivated Finance Executive to join our dynamic finance team in our Singapore office.

Job Description:

1.⁠ ⁠Accounts Receivables

• Oversee and manage the accounts receivables process to ensure timely and accurate collection of outstanding invoice
• Downloading of sales transactions from various online sales platforms and allocating revenue based on product.
• Maintain thorough records of transactions to support accurate financial reporting and forecasting.

2. Accounts Payables

• Perform invoice verification with internal stakeholders to verify accuracy of invoice
• Processing the AP invoice in accounting software
• Generate weekly payment list for payment processing

3.⁠ ⁠⁠Weekly Sales Report / Monthly Sales Report

• Compile and analyze sales data on a weekly and monthly basis to generate detailed sales reports.
• Updating of sales figures in accordance to sale channels and products
• Ensure timely distribution of reports to relevant stakeholders.

4.⁠ Inventory Management Support:

• Assist in conducting comprehensive stock takes at various retail locations and warehouses
• Ensure accurate inventory counts, reconcile discrepancies, and provide detailed reports on stock levels.

Requirements

• Diploma or Certificate in Finance, Accounting, or a related field.
• Fresh graduates are welcomed to apply
• Minimum 1 years of experience in finance or accounting.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational skills and attention to detail.
• able to speak mandarin is an added advantage

Duties:

Responsible in running the operations of the café. Responsible for opening and closing of café. Lead the entire F&B team, Establish targets, KPI’s, schedules, policies and procedures. Coaching and training of service staff. Maintain high level of service standard and cleanliness of café. Comply with all health and safety regulations. Building strong rapport with guests. Handle guest feedback/complaints. Handling of staff roster and schedule.

Job Requirement

1. Min 2 year of relevant experience in supervisory role in F&B environment
2. Preserve excellent levels of internal and external customer service
3. Identify customers needs and respond proactively to all of their concerns
4. Good F&B and POS knowledge, able to use MS office
5. A hands-on person in delivering F&B services
6. Creative and positive working attitude
7. Work with passion, zest, energy and professionalism

Job Description

• Prepare full set of accounts for clients based on all accounting documents, reports and statements provided by clients
• Prepare quarterly GST returns for clients
• Prepare financial statement for annual personal income tax for clients
• Collaborate with the secretarial and audit staff.
• Answer customer questions about accounting matters.
• Establish and maintain good relationships with customers.
• Manage and update the accounting database.
• Prepare secretarial records such as incorporation of companies, annual returns and other secretarial matters.

Job Requirements

• Self-driven and take initiative to do things with minimal supervision
• Knowledge to do research in Internet to find answers
• Strong communication skills, both writing and oral
• Team player
• Able to work under pressure and deadlines
• Able to work overtime when necessary to meet deadlines
• Highly organized and good planner.
• Able to finalise a set of accounting record from start to the end.
• Numerical, sensitive to numbers
• Ability to analyse and interpret financial data.

Autism Association (Singapore) or AA(S), is a Social Service Agency dedicated to supporting and serving individuals with autism to maximise their potential, helping them lead meaningful and quality lives in society

Working as a team from different professional background, we work interdependently to provide the best evidence-informed practices that we know so that quality education can be provided through an autism focused curriculum, competent staff, and strong family collaboration.

Your Impact and Contribution

You will be responsible for the Finance and Accounting function of Autism Association Singapore in the following areas:

• Responsible for timely closing of monthly/yearly financial accounts, preparation of financial statements for centres and HQ.

• Responsible for accounting processes and tasks (include AP & AR, GL, fixed assets management, donation management, accounts reconciliation, over & under funding computation, journals, audit schedules preparation, grant management, GST computation & filing, Cash management, Fixed deposit management, Maintenance of master data for AP in SAP etc.)

• Coordinate and liaise with internal parties for school, centres and head quarters

• Support annual audit, forecasting and budgeting exercise

• Coordinate and liaise with external parties like external auditors, funding agencies where required

• Support and ensure compliance with all finance filing requirements, special audits, procedures and forms – internal and funding agencies

• Support in new processes and system implementation when required

• Support in ensuring strong internal control and corporate governance are in place and give recommendation as necessary

• Other duties as assigned by Finance Manager

Qualifications and Requirements:

· Degree/Diploma in Accountancy, Finance or its equivalent

Skills/Pre-requisite

· Well-versed in MS office, especially MS Excel and Word

· Working and hands on knowledge of SAP (preferred)

· A self-starter who is able to plan, organize and take initiative to meet job objectives and deadlines independently.

· Meticulous, like details and can handle full set of accounts

· Can-do attitude, driven and passionate about work

· Strong verbal and written communication skills

Chinese Cooked Food Stall looking for Full or Part time assistants

Job Scope

Prepare cooked/uncooked food

Taking of orders

Serve food to customers

Basic Cleaning

6 day week ( Thurs - Tues ) Off every Wed

Full Time Working Hours

Shift A

8am-2pm

4pm-8pm

Salary $150/day

Shift B

12pm - 8pm

Salary $120/day

Key Responsibilities:

Accounting Support:

• Assist with invoicing, account reconciliations, and tracking expenses • Prepare financial reports and maintain accurate records

• Manage petty cash and support month-end closing processes

HR Administration:

• Maintain employee records, leave management, and assist with payroll processing

• Coordinate recruitment efforts including job postings, interview scheduling, and onboarding

• Help manage employee benefits and address staff inquiries

Purchasing & Procurement:

• Manage office supplies and vendor relationships, including negotiating contracts and placing orders • Track inventory and ensure timely reordering of materials and supplies

• Oversee deliveries and follow up with suppliers on pending orders

Documentation & Reporting:

• Prepare and manage contracts, reports, and company documentation

• Ensure compliance with company policies and legal requirements

• Assist in preparing presentations, reports, and other business documents

Requirements:

• Educational Background:Diploma or degree in Business Administration, Accounting, Human Resources, or a related field

• Experience: Minimum of 1-2 years of experience in an administrative, accounting, or HR role

• Experience in procurement or vendor management is a plus

• Fresh grads are welcomed to apply too

• Skills: Proficiency in MS Office Suite (Excel, Word, PowerPoint)

• Strong organizational and time management skills

• Excellent verbal and written communication skills

• Problem-solving mindset and attention to detail

JOB DESCRIPTION

• Develops and maintains a detailed project schedule which includes administrative tasks and all sites involved in the project.
• File all project documents (soft and hard copies).
• Responsible to track project changes.
• Compile project summary documents.
• Gathers all project information; schedules, data requests,assignments,tasks, and project meetings.
• Process daily,weekly and monthly reporting to ensure all schedules run smoothly, all jobs are completed as prescribed.

QUALIFICATIONS

• Must hold any qualifications / certificates related to Building and Construction.
• Preferably with experience working in Construction Industry.
• Good and Strong Communication Skills.
• With Leadership Skills.
• Ability to work in a fast-paced, intense environment.
• Must be proficient in Microsoft Office.
• Solid organizational skills, including multitasking and time management.
• Strong client-facing and teamwork skills.

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

Job Responsibilities:

• Drafting out MEMO, newsletters, articles and reports in English and Chinese language
• Support Department and Company on operational matters at corporate level
• Manage office equipment and stationery procurement
• Arrangement of flights, visas letters and hotel reservations for overseas travellers
• Coordinate company’s logistics matters for various stakeholders
• Facilitate submission of operations-related reports to Singapore and China HQ
• Manage corporate entertainment and office general operation

Job Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field
• Required skills: MS Office, MS Word
• At least 3 years of working experience in the related field is required for this position.
• Preferably Junior Executives specializing in Clerical/Administrative Support or equivalent

Island Maids is a well-established maid agency with branch offices conveniently located around Singapore. We are looking for an admin executive who is able to manage the day to day coordinations across our offices. If you are a self motivated team player, we invite you to join us!

Requirements

1. Manage the arrival process of Migrant Domestic Workers
2. Coordinate & support branch offices’ operations on day to day basis
3. Verifying documents and ensuring processes are adhered to
4. Data entry & managing bio data database
5. Applications & Documentation
6. Must be well verse with excel, google forms, and possess basic computing skills

Interested party, kindly email [email protected] to arrange for an interview.

*Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Business.

*Studies/Administration/Management, Finance/Accountancy/Banking, Human Resource Management or equivalent.

*At least 3 Year(s) of working experience in the related field is required for this position.

*Required Skill(s): Proficient in MYOB, Proficient in MS Office, Good Communication Skill, Good Writing Skill.

*Preferably Junior Executive specialized in Finance - General/Cost Accounting or equivalent.

*Only looking for Singaporeans/ Permanent Residents

About us

This is a dancing school doing Ballet and Modern Dance. You will be working with teachers, parents as well as children.

Qualifications & experience

• NITEC/ Higher NITEC
• Diploma
• IT Knowledge

Tasks & responsibilities

• Checking of email & answering to daily enquires from parents
• Issuing of invoices
• Managing of social media (creating & posting posts, etc)
• Assist Teachers to take photos/ videos during classes when required
• Ensuring tidiness and cleanliness of office
• Keep track of merchandise inventory and office supplies
• Other ad-hoc duties

Benefits

• Standard medical benefit
• Annual leave

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

Job Responsibility:

• Manage obligations to suppliers, customers and third-party vendors.
• Reconcile financial statements
• Perform any other duties and responsibilities as and when assigned by management.
• Report on the status of accounts payable and receivable
• Computer literate with good knowledge in MS Excel, MS Office, Unleashed & Xero & Zoho Accounting software would be an added advantage.
• Prepare payment through Internet banking.
• Prepare Cash flow projections weekly or monthly.
• Year-end audit preparation.
• Any other duties assigned by superior.

Job Requirement:

• Bachelor’s degree in Business, Accounting, Construction Management, or related field.
• Minimum 2-5 years of experience in sales or account management, preferably in the construction industry.
• Strong communication and interpersonal skills.
• Ability to manage multiple projects and deadlines.
• Understanding of construction processes, materials, and regulations.

Data entry

Generating and issuance of invoices and reports

Scanning, sorting, filing of documents.

Provide office support & admin duties

Handle general arrangements

Other ad-hoc duties

O levels and above.

Proficient in Microsoft office.

Basic knowledge in account/administrative/HR.

Meticulous, responsible, independent, willing to learn

Self-motivated, able to multi-task and work with minimum supervision

Interested candidates, please email certificates and resume to [email protected]

We are looking for an individual with positive and outgoing personality who are willing to take up our Accounts and Admin Assistant position.

Your responsibilities include but not limited to the following:

• Reports directly to Group Financial Controller and Accountant

• Perform various accounting responsibilities related to AP, including keying in suppliers invoice, preparing payment vouchers and processing payments

• Perform various accounting responsibilities related to AR, including keying in customer invoice and processing receipts

• Prepares intercompany billings

• Perform data entry

• Provides weekly cashflow balances

• Maintain proper filling and documentation

• Provide admin supports

• Liaise with Company Secretary and auditor

• Any other ad-hoc duties as assigned

Requirements

• Minimum diploma in accounting, finance major or equivalent.

• Minimum 1 year of accounting or finance working experience.

• Proficient in Moneyworks accounting software, Numbers and Microsoft Office.

• Meticulous, Willing to learn, highly responsible, organized and able to multi-task and work independently.

• Successful applicant is expected to work either 4 half-days.

Join our team as a Delivery Driver! We are dedicated to providing exceptional food delivery services every day. Enjoy provided meals while you work.

Apply today and become part of our dynamic team!

Job Requirements:

• A MUST to possess a valid Singapore Class 3 driving license.
• Previous driving experience of at least 2 years is preferred.
• Uphold rigorous hygiene standards.
• Good communications skills to converse with customers
• Familiarity with Singapore's road network.
• Flexibility to work weekends (either Saturday or Sunday) and on public holidays as required.

Responsibilities:

• Deliver and set-up buffet food and equipment to clients
• Deliver bento sets to clients
• Track inventory of equipment used for events
• Ensure timely delivery and collection of all buffets and/or equipment as per the delivery schedule
• Maintain the cleanliness and orderliness of delivery vehicles
• Proficiently handle the transportation of heavy food containers and catering equipment into the van/lorry.

Why Choose Us:

• No prior catering experience required; we welcome candidates from all backgrounds.
• Comprehensive training will be provided to ensure your success in the role.

For further information or to schedule an interview, please get in touch with us at:

Contact Number: 6957 4599

Email: [email protected]

We eagerly anticipate receiving your applications and having you as a valuable addition to our team.

Join us in our commitment to delivering excellence in food service!

Malaysians welcome to apply!

• 13th month (AWS) is provided;
• 5-day work week
• 40 working hours/week during school days; 30 working hours/week during school holidays (flexibility will be required to ensure duties are undertaken in full).
• Enjoy paid school closure days and subsidized lunch;
• Competitive remuneration package & benefits (medical, dental, etc.);

Dulwich College (Singapore) is looking for an ACCOUNTS PAYABLE ASSITANT to join its Finance team. The Accounts Payable Assistant is responsible for the day-to-day operation of the Accounts Payable function in the College, to take charge in payment processing, credit card reconciliation and Accounts Payable administration

The main duties and responsibilities of the role are as follows:

Accounts Payable (AP)

• Perform AP-related postings, including AP invoicing, Outgoing payments and creation of fixed asset master data, ensuring accuracy and completeness, in compliance with College policies and internal approval matrix;
• Take charge of payments and refunds, ensuring timeliness of payments and completeness of paperwork;
• Obtain and reconcile monthly vendors’ Statement of Account, ensuring AP invoices are posted timely for prompt payments;
• Prepare and monitor weekly and monthly AP reports: bank reconciliation, AP Aging and balance-sheet accounts;
• Monitor open AP related transactions: open invoices, budget requisition and purchase orders;
• Process creation and maintenance of vendors in system;
• Serve as key point of contact for Junior school and Whole school communications, including related vendors, internal staff and HQ for invoices, withholding tax and payment related matters;
• Perform Ad-hoc payment processing and send payment advice to vendors, ensuring accuracy of payment;
• Provide periodic guidance to new and existing members of staff over AP related processes;
• Work on continuous improvement on policies and processes to streamline efficiency and effectiveness.
• Work closely with credit card holders to reconcile monthly credit card statements and complete related paperwork approval;
• Reconcile accounting ledgers for month-end reporting;
• Manage filing and archiving of AP documents and admin files;

General Ledger

• Prepare and maintain the accounts and financial reports for designated activities and any other funds or grants;
• Prepare journal vouchers for any internal charge, intercompany charge or journal adjustments;
• Perform fixed asset capitalization for Capex and Construction capital works;
• To liaise with internal and external auditors.

Cash Handling

• Administer, distribute and reconcile petty cash and cash advances closely with Executive Assistants and Academic Administrators;
• Work closely with all petty cash and cash advance holders ensuring timeliness of monthly reconciliation and completeness of approval in compliance with the College policies;
• Prepare and reconcile weekly and monthly petty cash reports, including monthly cash count and cash reconciliation reports.

All other duties commensurate with the post.

The successful candidate will have:

• One year's experience in an accounting role (preferably AP). Entry level candidates are welcome to apply;
• Experience in any accounting firms would be an advantage; Experience of working in a multi-national environment would be desirable;
• Excellent English language skills, both written and spoken, and the ability to work effectively in an English-speaking environment;
• The ability to work independently as a self-starter, is a quick learner and a team player;
• The ability to work under pressure, prioritise workload with a meticulous approach to undertaking duties;
• Be IT Savvy and proficient in MS office (word, excel, powerpoint)
• Be able to work with all levels of management and stakeholders.

We welcome and encourage applications from people of all backgrounds. Having a diverse staff body is a great strength to us as a College and one of the ways that we can help students achieve our College Mission of Living Worldwise. We do not discriminate on the basis of race, ethnicity, gender, age, disability, religion, sexual orientation, pregnancy or socio-economic status. We support family-friendly flexible working opportunities, where operational needs allow. Staff recruited locally are subject to terms and conditions of service according to local employment law.

Dulwich College (Singapore) is committed to safeguarding and promoting the welfare of all the students in our care and expects all applicants to share this commitment. We follow safe recruitment practices which are aligned to the recommendations of the International Task Force on Child Protection. We hold ourselves to a high standard of effective recruiting practices with specific attention to child protection. All appointments are subject to an interview, identity checks, criminal record checks, and successful references.

PEI Registration Number: 201027137D. Period of Registration: 09 January 2024 to 08 January 2028

Job Responsibilities:

• Ensure that all guests in the driveway area receive the highest level of professional welcome and farewell from our hotel.
• Receive all guests at the driveway area by opening the taxi/car door and welcoming them.
• Aid in carrying luggage out of the taxi/car and placing them in front of the entrance of the service apartment
• Demonstrates excellent customer service and communication skills
• Respond to guest' inquiries and requests and resolve issues in a timely, friendly and efficient manner
• Take responsibility for any follow-ups required, ensuring guest satisfaction.
• Maintain a safe and secure environment
• Other duties as assigned

Job Requirements:

• No experience needed
• Pleasant personality
• Able to communicate in English
• Team player

Benefits: Duty meals provided. Medical and Dental benefits

Program enquiry stage:

· Responding to the queries of customer enquiring on the course.

· Answer phone enquiries about the course.

· Creating standard email templates in conjunction with marketing teams.

· Follow up with leads that comes to training webpage but did not register.

· Work with marketing team to follow-up on the leads generated through various marketing channels.

Registration and enrolment:

· Post customer filling registration form, to send them email for due diligence (request ACRA cert, UEN number, declaration form) (before confirming the subsidy).

· After due diligence send the payment link/ details.

· Confirmation with finance team on receipt of payment.

· Create class grouping based on the registrations (work with industry team for grouping).

· Sent class groupings to participants.

· Sent the standard welcome pack to the participants (work with product team).

· Send reminders of the course commencement to participants – 2 weeks before, 1 week before etc.

· Create and track the participant repository.

· Process request for changing participant name or any other details

· Process refunds and postponements.

· Create SOP’s for all above with project owner.

ESG Training and post engagement:

· Sending post survey forms and collecting feed backs.

· Send pre-reading and other require material after each module (work with product team).

· Engage participants post training with other suite of services (work with sales).

Sales Operation

· Prepare Sales Order Processing and follow up on order fulfilment. Including but not limited to address their queries, anticipate issues on a timely basis.

· Administration of documentation controls for order fulfilment.

· Monitor, track and advise clients on their applications status.

· Review and guide clients on the documents required for certification.

· Responsible for administrative matters in relation to pre and post sales activities.

· Identify, propose and implement improvements to the process to meet customer critical issues.

· Responsible for updating, maintaining, processing and analyzing the Green Label databases to provide usable data to support the SGLS & Eco Certification sales team.

· Ensure that all data are updated accurately and in a timely manner.

· Vendor invoice verification.

· Collaborate with Finance for bi-weekly Accounts receivable report, and follow through with clients.

· Support Sales on Accounts receivable handling.

· Liaise with Environment Engineers for constructive response to client’s queries.

· Monitor KPI (service turnaround timeline) and escalate for prompt resolution.

Operations/ Office Administration

· Maintain smooth & efficient office and facilities operation.

· Liaise with external vendors and monitor service maintenance contracts.

· Liaise with IT Vendor for IT-related matters such as technical support and IT related assets.

· All other Operations scope of work that may varies from time to time.

Others:

· Handle all customer enquiries pertaining to Sales, Eco-Office, SGLS and ESG training;

· Coordinate with external vendors (e.g. auditors)

· Support all Company event (SEAA and SGA)

· Any adhoc task as and when assigned by your direct supervisor or the Management.

This is a crticial position which needs to be filled out urgently. Candidates who are able to start work immediately will be an added advantage.

Duties and Responsibilities:

• Handles guests’ laundry and staff uniform
• Counting inventory of bedsheets, towels, linen etc.
• Prepare welcome hamper for guests

Job Requirements:

• Able to work on rotating shifts, weekends and public holidays
• Cheerful personality, customer-service oriented

Required skill (s) :

• Communication skill

Benefits:

• Staff duty meal and uniform are provided.