Primary Responsibilities

Business Performance

· Prepare periodical department budget & forecast, manage all operational costs within budgets

· Monitor and control inventories for operating equipment including linen, crockery and glassware where applicable

· Prepare and analyze monthly P&L and month-end reports, identify deviation from business plan goals

· Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department.

Operation

· Compile and update Standard Operating Procedures for all areas of responsibility periodically

· Ensure that all auditing and reporting standards are conveyed to staff and adhered to

· Ensure that guests enjoy impeccable housekeeping product and that services offered by team members are offered in a timely manner

· Conduct quality control inspections of all areas of the hotel and share results with the team

· Work with Chief Engineer to maintain areas of the hotel to the highest standards and assist in scheduling periodic property maintenance followed by spring-cleaning

· Conduct monthly Staff Meetings and daily briefings with Operational Managers

· Manage all outside contractors relating to his/her department ensuring that they follow all hotel policies

· Oversee operations of Laundry and Linen, Flower and Decoration, and Butler Service

Team Management

· Interview, select and recruit Housekeeping employees

· Identify and develop team members with potential

· Conduct performance review with the team

· Constantly monitor team members’ appearance, attitude and degree of professionalism

· Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

· Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service

· Prepare payroll and gratuity reports

· Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication

· Manage organization and cleanliness of departmental areas by conducting weekly walk through

· Perform other duties assigned by the Management

him/

Main Complexity/Critical issues in the Job

· Maintain highest standards and quality of services in housekeeping operation to meet and exceed guests’ expectation while managing operational costs within budgets.

Profile

Knowledge and Experience

· Secondary / High school education

· Additional certification(s) from a reputable Hospitality Management school will be an advantage

· Minimum 6 years of Housekeeping experience with 3 years at a management level

· Excellent reading, writing and oral proficiency in English language

· Ability to speak other languages and basic understanding of local languages will be an advantage

· Good working knowledge of MS Excel, Word, & PowerPoint

· High degree of professionalism with sound human resources management and business acumen capabilities

Competencies

· Strong leadership, interpersonal and training skills

· Good communication and customer contact skills

· Results and service oriented with an eye for details

· Ability to multi-task, work well in stressful & high-pressure situations

· A team player & builder

· A motivator & self-starter

· Well-presented and professionally groomed at all times

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

~ Analyse risk management data.

~ Assess viability of workflow improvements.

~ Coordinate day-to-day fleet operational activities under supervision.

~ Maintain relationships with clients.

~ Manage compliance to risk management frameworks, policies and processes.

~ Manage information exchange between clients and business.

~ Manage issues arising from servicing client accounts.

~ Optimise utilisation of resources.

~ Oversee implementation of workflow improvements to improve efficiency.

~ Support HSSEQ department in ensuring ship operations are in compliance with internal company procedure

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

Job Title: Senior/Executive, Operations (Fresh Food Processing) (ID8116)
Location: Yio Chu Kang
Working Hour: 5 days work
Monday-Friday 8:30am – 6:00pm
(Will be required to work midnight shift when necessary)
Salary: $3300 - $5500

Job Description:
1. Production Operation
• Monitor daily production quantity to ensure output meets the planned targets & target quality
• Re-deployment of production staff in production lines if necessary for better efficiency
• Serves as an escalation point and resolves complex and diverse operational problems
• Initiate process improvement within production lines/department
• Ensure compliance to workplace safety standards and policy at all times
2. Assist / Work with Production Planner on:
• Oversee inventory levels of all ingredients and finished products; rebalance inventory regularly
• Secure the necessary raw materials and ingredients
3. Production Administrative
• Coach line leaders/production members to correctly fill up all checklists and production reports
• Disseminate important information down to all production staffs
4. Quality Assurance & Control
• Monitor compliance with SOPs, safety regulations and policies
• Ensure corrective actions are monitored and completed for all non-compliant conditions and behaviours
• Work with the Preventive Maintenance Team for scheduled inspections/repair of equipment
• Work with QA to ensure food safety and quality of raw materials / finished products
• Monitor and ensure housekeeping are practiced and maintained
5. People Management
• Oversee and coach line leaders/production staff on the assigned job scope within the production lines
• Plan the schedule for production staffs' leaves and facilitate daily production lines deployment
• Coordinate efforts with other departments to ensure smooth operations within the production lines
• Ensure training is conducted for new production members or to help current production members perform better

Requirement:
• Minimum Diploma in Business Management or equivalent
• Must have minimum 5 years of relevant experience in Food Production
• Able to work in a fast-paced environment
• Knowledge of SAP is preferred
• Good understanding of GMP, GHP and SOP
• Experience in handling Seafood, Poultry and Beef/ QSR experience is preferred
• Experience in Leading and/or overseeing planning, plant procurement order fulfillment
• Strong leadership skills in managing big teams

LOCATION: RIVER VALLEY ROAD, SINGAPORE

WORKING HOURS: MON TO FRI 8.30 PM TO 5.30 PM

REAL ESTATE SME COMPANY

Job Description

· Handling phone inquiries and filing

· Provide a full range of secretarial and administrative work

· Receiving, processing, verifying, and reconciling invoices

· Verify vendor accounts, pay vendors, and invoice or payment discrepancies.

Requirements

· Proficiency in Microsoft Office and hands-on experience with Xero software on Accounts Receivable/Payable

· Bilingual in English and Mandarin.

· Able to work independently with minimum supervision.

Job Description:

• Supporting Sales Managers administratively.
• Assist Sales Managers in follow up with customers.
• Assist to prepare quotations and follow up with finance department for purchase orders/invoicing.
• Supporting Marketing team administratively.
• In charged of all Sales & Marketing materials (Demo Drones, Demo Materials, Marketing Brochures).
• Ensure demo area is fully equipped and ready for customer viewing.
• Ad-hoc tasks assigned by Head, Sales & Marketing.

Requirements:

• Diploma in Marketing or business administration.
• 3 – 5 years of Marketing Support experience.
• Organized and meticulous is a must.
• Engineering background is advantageous.
• Driving license is advantageous.
• Only Singapore Citizens need apply

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

Duties:

Full spectrum of purchasing process; receiving requestions forms, sourcing quotations, issuing PO, co-ordinating delivery, reconciliation of DO and POs and liaising with accounts for payment.

Responsible for sourcing and procurement of materials/equipment, equipment rental, other services required by projects at the most competitive price and acceptable quality locally and overseas.

Strong interpersonal, communication, persuasion and analytical skills in reviewing quotations, able to apply terms & conditions of quotations to specific contexts and analyse accordingly.

Perform clerical duties such as filing, sorting, and general admin support.

Other ad hoc duties assigned by management.

Job Requirements:

Must be able to converse in Mandarin (need to liaise with China counterpart).

At least 2 years of relevant working experience in Construction Industry will be an advantage.

Proficiency in Microsoft Office. High level of competence in Excel will be favoured.

Ability to work with team member & independently

Work well under pressure and able to work with Team Member and independently

Familiarise with Singapore and China Import and Export regulations and procedures.

Job Title: Senior Customer Service Executive (ID3387)
Location: Redhill
Working Hours: Mon-Fri 9am to 5:30pm
Salary: $3000 - $4200

Job Description:
-Responsible for facilitating and managing activities involving sea export, sea import, warehouse & truck.
-Monitoring pre-alert documents from Origin offices or sales support (sea import only)
-Familiar with custom requirements, import and export procedures.
-Track and monitor vessel arrivals / departures and update customers if any deviations.
-Handle all customers' enquiries timely and effectively.
-Roles- Sourcing for rates from service providers as per the sale/customer's enquiry.
-Coordinate with business partners on Sales lead from the origin or the destination.
-Provide comprehensive service to all aspects of customer's requirement/problem solutions to handle their shipments.
-Preparing of invoices for customers & checking about subcontractor’s invoices & preparing of reports for internal &external customer.
-Ensure compliance with customer's Standard Operating Procedures (SOP)
-Preparing SOP for our internal use.
-Interface with multiple parties including customer, warehouse, carriers, customs, etc on shipment requirements
-All other ad-hoc work instructions from Managing Director or Manager

Requirements:
• Diploma/ Degree in Business, Sales, Marketing or in a discipline related to Logistics & Supply Chain Management.
• Minimum 1-2 years' experience in Sea freight forwarding
• Good experience running & managing sea-freight operations.
• Knowledgeable in sea-freight compliance & regulation
• Ability to work independently, meticulous, self-motivator and a team player
• Ability to cope in fast pace environment
• Proficient in Microsoft Excel

Responsibilities and Duties:

Facilities Management

· Oversee and manage hospital facilities management through third party service providers of the hospital;

· Ensure proper maintenance and upkeeping of building, facilities and equipment, along with preventive measures and calibration;

· Conduct regular inspections on building, facilities and equipment to determine the need for repairs or renovation, and to audit vendor performance;

· Coordinate and liaise with internal users and external vendors for the execution of maintenance, repair and building works; and

· Develop building operation policies, procedures, and service standards to comply with regulatory requirement.

Housekeeping, Sterilization, Linen and Portering Services

· Oversee and manage hospital housekeeping, sterilization, linen and pottering services, through third party service providers of the hospital;

· Conduct regular inspections on cleanliness and delivery of services to ensure timely, accurate and quality service;

· Manage patients, staff and stakeholders’ feedback on service delivery; and

· Reporting to Senior Management at the Health Quality Steering Committee (HQSC)

Vendor management

· Develop service requirement and standards for tendering of facilities management and housekeeping services;

· Manage and evaluate the performance for third party service providers in delivering their contracted services;

· Work closely with service providers to implement and monitor strategies to overcome audit findings and service gaps; and

· Review reports and billing documents.

Project Management

· Plan, secure project budget and resources, coordinate and execute projects; and

· Prepare and manage project schedule to ensure project completion within scope and schedule

Job Requirements:

· Degree with minimum 3-5 years’ experience in project management/ operations support, preferably from healthcare industry

· Proficient in workplace safety and health, and fire safety

· FSM/ SMC/ SIC/ CERT trained

· bizSafe Level 2/ sterilization handling / FM/ HK/ PM trained are preferred

· Good communication and interpersonal skills

· Good analysis and problem-solving skills

· Proficient with Microsoft Office applications

· A team player with initiative and excellent service attitude

· Ability to multi-task and work independently in a fast-paced environment

Responsibilities:

· Assist in overseeing & ensuring overall smooth operations of the outlet, and guide junior sales personnel.

· To ensure an excellent level of customer service in the team.

· Handle enquiries and respond to customer feedback.

· To be familiar with and apply the replenishing standards of the store.

· To maintain store condition and compliance with the store image, maintenance and window dressing standards.

· Setting a good example of performance and product knowledge to the sales associates.

· Store inventory management.

Requirements:

1. At least 2 years retail fashion experience.

2. Candidate should be independent with a pleasant personality.

3. Team player with strong customer and quality focused.

4. Able to work retail hours including weekends and public holidays (shift work).

Job Title: Accounts Executive（ID2103）
Location: Woodlands
Working Hours: Mon-Fri 8.30am-6pm
Salary: $2500-$3500++

Job Description
• Involved in accounts payable and accounts receivables functions, including, but not limit to, the following:
-Posting of supplier invoice and petty cash claim
-Prepare payment schedule and process payments using cheques, GIRO, bulk payments, telegraphy transfer
-Monthly statement of accounts circulation to all receivables
-Daily cash collection
• Responsible for timely and accurate invoicing for intercompany and monthly intercompany reconciliation
• Provide timely analysis on AR aging and perform reconciliation between operating and accounting system
• Work closely with other functions to proactively manage and resolve payment and receipt issues effectively and efficiently
• Perform other ad-hoc duties assigned by Finance Manager

Requirement
• At least 2 year working experience in the accounting field
• O level/A level/Certificates/LCCI or equivalent
• Good knowledge of Microsoft Office and knowledge of Microsoft Dynamics NAV is preferred
• Willing to learn, positive attitude, meticulous and able to work independently on own initiative under tight timelines
• Able to work under fast pace environment and perform OT when required.
• Preferably to be able to start work immediately will be an added advantage

Job Title: Accounts Executive (ID8112)
Location: Tai Seng
Working Hour: 5 days work
Monday-Friday 9:30am – 6pm
work 1 Saturdays per month from home (9:30am am to 12:30 pm)
Salary: $3000 - $4200

Job Description:
• Handle full set of accounts, AR, AP and month end closing.
• Preparation and submission of monthly GST.
• Monthly bank reconciliation.
• Credit limit control and weekly review on AR.
• Prepare daily payment by internet banking or cheque payment.
• Liaise with external auditors, company secretary and tax agents for company related matters.
• Prepare staffs IR8A & IR21.
• Ensure timely and accurate financial and management reporting.
• Ensure timely preparation of balance sheet schedules.
• Assist in monthly stock take.
• Issuing and following up on sales rebates from supplier and dealers.
• Management of inventory and issuing of sales invoices.
• To check on shipping quotations for export and import shipments
• Assist in any ad hoc assignment.

Requirement:
• Diploma in Accounting & Finance or equivalent
• Full Set Accounts working experience
• Strong understanding of accounting principles
• Ability to work in a fast pace environment
• Ability to work independently with a high degree of accuracy and efficiency

Job Description

We are now looking for an experienced person to spearhead the retail sector. To create solid relationships with key retail partners and grow the company’s revenue in the assigned channel. Key responsibilities include growing the company's revenue by identifying new business opportunities to maximize distribution, sales and profitability in the modern trade channel. He/She is expected to work closely with multiple stakeholders, both internal and external parties. From time to time, he/she may be assigned other projects or tasks.


Key Responsibilities:

Account Management:

Develop and maintain strong relationships with key accounts within the modern trade sector.

Act as the main point of contact between the company and key clients, addressing their needs and ensuring customer satisfaction. Collaborate with internal teams, including sales, marketing, and supply chain, to align strategies and achieve mutual business objectives.

Manage the operational set-up, monitoring and maintenance of campaigns and contents on the related channels; and day-to-day marketing / operations.

Sales Strategy:

Develop and implement sales strategies to drive revenue and market share growth within the modern trade channel. Analyze market trends and competitor activities to identify opportunities and potential threats. Work with partners to execute 4P (product, price, place, promotion) strategies to achieve the desired sales target set.

Negotiation and Contract Management:

Negotiate and finalize agreements with key accounts, ensuring mutually beneficial terms.

Manage contracts and agreements, ensuring compliance and addressing any issues that may arise.

Business Development:

Identify new business opportunities within the modern trade sector.

Explore and develop innovative ways to expand the company's presence in the market.

Market Analysis:

Conduct regular market analysis to stay informed about industry trends, consumer behaviour, and competitive landscape. Use market insights to make informed recommendations for product development, pricing, and promotional activities.

Forecasting and Reporting:

Develop accurate sales forecasts and reports, providing regular updates to senior management.

Monitor key performance indicators (KPIs) and adjust strategies as needed to meet or exceed targets.

Cross-functional Collaboration:

Collaborate with cross-functional teams to ensure seamless execution of promotions, product launches, and other initiatives. Provide feedback to internal teams based on market insights and customer feedback.

Continuous Improvement:

Proactively identify areas for process improvement and efficiency within the key account management function. Stay updated on industry best practices and implement relevant improvements.

Job Requirements

· Proven experience as a Key Account Executive in the modern trade sector

· Well versed in Microsoft Office

· Ability to manage multiple projects

· Able to work in a fast-paced environment

· Possess initiative, strong communication and interpersonal skills

· Able to work well independently as well as in a team

· Diploma / Degree in Business Management / Marketing or equivalent is an added advantage

· Possessing driving license is an added advantage

Job Description & Requirements

The Event Executive solicits and books all types of events or corporate business from various sources of leads. He/She responds promptly to all telephone and walk-in enquiries about events and catering space, and needs to possess good knowledge in all banquet space, facilities and capabilities of competitive market to secure the events for the property.

The Event Executive assists clients in programme planning, packaging and menu selections according to client's requirements and needs. He/She also has to conduct tours of the property with event planners and potential clients; prepare the banquet event order according to established procedures and standards; coordinate the services for these events (accommodation, transportation, facilities, catering, security, special needs, displays and signages); and finalise all bookings maximising all revenue potential by up selling in all revenue producing areas.

The Event Executive is responsible for the quality of service and adherence to policies and procedures for the department, and provides after-sales service and in particular to guest/customers' complaints.

~ Acquire industry knowledge
~ Apply basic negotiation skills and techniques
~ Apply principles of revenue management
~ Conduct market profiling
~ Documenting project processes and outcomes
~ Engage in service innovation initiatives
~ Establish relationships for customer confidence
~ Facilitate effective communication and engagement at the workplace
~ Facilitate effective work teams
~ Implement process improvement change
~ Implement sustainable operations using green initiatives
~ Maintain personal image and emotional competence to manage self and team at the workplace
~ Monitor guest/customer experience
~ Monitor relationship with guests/customers
~ Monitor workplace safety and security
~ Resolve guest/customer concerns and feedback
~ Secure prospect commitment
~ Sell products and services
~ Write reports

The Write Connection Group is a premier education group in Singapore with 13 centres across the island and a head office. We are looking for an IT Executive to join our Internal Operations Department to support our growth and expansion in Singapore and overseas.

Responsibilities

• Manage IT requests and provide IT support to TWC Group centres and head office, and ensure all IT tickets are responded to and resolved in a timely manner.
• Plan and conduct regular checks, analysis, diagnosis and troubleshooting for all TWC Group premises to ensure all software and hardware are up to date and effective, so as to prevent any possible disruptions in daily operations.
• Assist with the review, update and implementation of IT policies, SOPs and processes based on departmental needs, to minimise vulnerabilities, boost productivity and increase efficiency of IT systems and processes.
• Set up and maintain drives for all regular IT-related SOPs, guidelines, accounts, inventory and records, as well as other related information for IT Team and key stakeholders’ reference.
• Conduct research and maintain up-to-date understanding of the latest threats, vulnerabilities, mitigation, IT security, industry best practices, regulations.
• Provide all TWC staff with the necessary IT equipment and access to relevant company resources. Maintain and update an inventory for all IT equipment and access information.
• Perform installation, setup, configuration, migration, upgrading and testing of software applications, IT equipment and network.
• Provide IT support for company events (e.g. Town Hall Meeting and Staff Appreciation Night).
• Other IT related tasks and scopes.

Requirements:

• Possess at least a Diploma (preferably IT, Computer Science, or a related discipline).
• Fresh graduates are welcome to apply. For Senior IT Executive, at least 2 years’ experience in the IT field in a relevant role is required.
• Responsible and solution-oriented.
• Ability to learn to use Google Workplace (Sheets, Forms, App Script etc). Familiar or able to efficiently learn to handle HTML/CSS, Mac platform, Apple systems and devices.
• Able to organise tasks and work efficiently to meet tight deadlines with minimum supervision.
• Technically savvy and self-motivated learner.
• Possess excellent communication and task management skills.
• Proficiency in spoken and written Mandarin is a plus as future work will involve collaboration with international teams based in other countries in Asia.

Work Hours and Location:

• Work Days: 5-day work week (4 weekdays and 1 weekend). The weekend may be a Sat or Sun depending on roster.
• Work Shifts:
  • Weekdays: 10.30am - 7.30pm / 12.30pm - 9.30pm depending on the roster
  • Weekends: 8.30am - 6.30pm
• Work Location: TWC HQ, Guthrie House, Bukit Timah. (Candidates may be required to travel to various TWC centres when the need arises.)

Note to Applicant:

1. Please state your earliest start date.
2. Send your CV to [email protected]

Job Highlights

• Dynamic working environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities:

As an Accounts Payable, you will play a crucial role in ensuring accurate financial transactions, timely payments, and assisting in ad-hoc payroll processing. This position demands meticulous attention to detail, time management to meet datelines and month-end closing working along with the FM. There will be some form of cash handling and cashiering working with income auditor.

1. Accounts Payable:

• Daily input of all Tax invoices received into SUN accounting system,
• Process Tax invoices and Expense claim reports for payment approval.
• Prepares payment via OCBC Velocity single or batch run for approval and authorization.
• Verify and reconcile vendor statements (SOA) to maintain accurate and complete records.
• Ensure compliance with internal policies and external payment regulations.
• Resolve discrepancies with vendors and internal departments.
• Manage cash float reimbursement, working with income auditor.

2. Payroll Processing (Assisting FM):

• Administer and process ad-hoc payroll accurately and timely, verified by HR.
• To address employee inquiries related to ad-hoc payroll matters.

3. Payroll Processing (Assisting FM):

• AP and GST Reporting:
• Prepare, reconcile accounts payable and timely close of AP for month-end closing, working with Procurement and Receiving on early cut-off of invoices,
• Prepares the accruals journal at month end for regular suppliers and delivery dockets not paid.
• Collaborate with the finance team to provide accurate financial data.
• Reconcile bank statements and credit card transactions and ensure accuracy of all financial transactions.
• Prepare quarterly GST Input tax returns for review.
• Other ad-hoc assignments and projects as needed.

Qualifications:

• Bachelor's degree in Accounting, Finance, or related field.
• Previous experience in both accounts payable and payroll functions, preferably in the hospitality industry.
• Strong understanding of accounting principles, tax regulations, and labor laws.
• Proficiency in relevant accounting software and Microsoft Office Suite.
• Excellent attention to detail and organizational skills.
• Effective communication and interpersonal abilities.
• Proven ability to work under pressure and meet deadlines.

The Continuing Education and Enrichment (CEE) department of Metropolitan YMCA (MYMCA) Singapore endeavours to be a progressive continuing education provider that delivers high-quality, innovative and responsive programmes to learners of all ages through strategic collaborations. The department serves both adult learners and children from three years old.

The Senior Executive, Learning Delivery adds value and contributes to the growth of the Continuing Education and Enrichment (CEE) Department by ensuring the smooth operations of clients satisfaction, admin and logistics operations.

Responsibilities:

1. Programmes Delivery Operations

• Plans and executes business and learning delivery operations for all programmes, classroom learning and events at MYMCA and external venues
• Uses digital tools and systems that support an efficient and accurate learning delivery process and follow-up
• Be present, follow up on the deliverables and outcome of all learning activities – some week nights and/or weekends will be affected
• Leverage on SkillsFuture Singapore’s (SSG) Training Partners’ Gateway (TPG) to submit coursewares and documents related to learners’ learning
• Knowledgeable in the SSG funded programmes’ schemes
• Instructors’ Management
• Develop, maintain and update department’s related policies, SOPs and record keeping of official documents

2. Programmes Development –

• Establishes network with external stakeholders and market programmes
• Works with Programmes Leads on instructors’ availability
• Builds collaborative relationships with external stakeholders

Requirements:

• Passionate about continuous learning for both adults and children
• At least 3 years of operations and business development, hands-on experience in the education and training sector
• Skilful and knowledgeable with the various funding schemes from the public agencies, and the use of Training Partners Gateway (TPG) and online learning platforms such as Teachable, Udemy, Coursera and etc is preferred
• Independent and confident in using digital and web technologies to conduct trainings, webinars, seminars and etc
• Has initiative, resourceful, good interpersonal skills, detail-oriented and creative in publicity
• Ability to follow through programmes and projects implementation
• Possess the ACTA/ACLP and/or a Degree/Diploma in related disciplines
• Proficient in Microsoft Office Applications

Job Description

• Lead the team to ensure standards and procedures are applied in daily operations.
• Responsible for the operation and administration of Housekeeping and Linen Room.
• Ensure the cleanliness and maintenance of all guest rooms and public areas/ facilities.
• Control and monitor housekeeping inventory and supplies.
• Attend to guest requests and resolve guest complaints when necessary.
• Oversee quality and performance of outsourced / contract services and employees.
• Implement training/ development plans for staff.
• Periodic inspections of guest rooms and public areas.
• Prepare and submit daily/ monthly reports and data for management update and decision making.
• Any other duties as assigned.

Job Requirements

• Preferably Diploma/ Degree/ Professional Qualifications in Hotel Management.
• Min 6 – 8 years of housekeeping experience inclusive of 2 – 3 years in an executive position.
• Possess strong analytical and problem resolution skills.
• Ability to handle multiple tasks under time and resource pressure.
• Self-motivated individual with excellent interpersonal, oral and written communication skills.
• Excellent team player with time management skills.
• Able to manage priorities and deadlines.

Please refer to our website https://www.relcih.com.sg/ for more information on the Company.

Interested candidate please send your resume to [email protected] or contact HR @ 9149 3159 to make an appointment.

Responsibilities:

• Provides excellent and consistent customer service.
• Ability to take orders, serve and engage with customers about the venue’s brand and menu offerings.
• Being attentive to customers’ needs at all times and ensure that they feel cared for.
• Communicates customer requests and orders to the kitchen team in a prompt and considered manner.
• Ensure that all bills are checked, accurately punched in and payments are collected.
• Maintaining and ensuring that service, retail & restrooms areas are clean and tidy at all times.
• Good knowledge of our offerings with the ability to make considered suggestions to customers.
• Preparation of selected food, alcoholic & non-alcoholic beverages according to brand’s quality and standards as assigned.
• Adhere to all food, health & safety regulations and procedures at all times.
• Supports management on pre-approved duties assigned when necessary.

Hand In Hand OTC is a private occupational therapy centre that provides family-centred occupational therapy services for both local and overseas individuals . We are seeking dynamic individuals to grow with us.

Job and Responsibilities

Provide day to day support of HR and administrative functions

Basic HR and admin duties such as – prepare monthly payroll, filling, update record

Maintain the HR database – annual leave, medical leave, medical claims, reimbursement, employee handbook, letter of appointment, etc

Handle employees expense claims

Manage the Centre daily operations.

Manage corresponding email, faxes, mails & telephone calls.

Attend to parents/customers' enquiries

Schedule for Assessment and OT sessions

Liaise closely with management and therapist

Prepare weekly schedule

Prepare invoices and payments through quickbook

Any other HR, administrative duties as assigned

Requirements:

Diploma qualifications, specializing in Human Resource Management is an advantage; with at least 1 years related experience

Good customer service attitude

Good interpersonal and communication skills

Proficiency in Microsoft Office

If you are interested to become part of a growing team, do apply and meet us for a chat.

About the Opportunity

We are currently seeking dynamic professionals to join our managed Healthcare team to drive the development and expansion of our Healthcare service provider network.

What You'll be Doing

• Build strong and strategic relationships & partnerships with new and existing panel providers to drive improved value & outcomes for our patients and ensure that quality of care and operational targets are achieved.
• Manage day-to-day delivery of operational activities including project management, reporting, implementation, problem resolution and other activities to facilitate strong relationships with providers.
• Identify and resolve operational issues with a positive approach.
• Provide support in panel management, panel recruitment and engagement to facilitate seamless delivery of services.
• Provide insights to the development, review, and negotiation and of provider contracts.
• Manage communication with providers including escalations & resolutions to issues, provide advisory to providers regarding current processes, new or updated policies and procedures.
• Monitor, review, report and conduct analysis on provider performance, metrics and data such as billing, utilization, referrals, benefit design and service quality for operational and business planning.
• Review potential business opportunities, functional models, process improvements, and propose optimal solutions that enhances service efficiency, patience-centered care and patient experience.
• Drive improvement in patient care management.
• Support any other ad-hoc projects assigned by Supervisor.

What We Are Looking for

• Degree in Health management services or business related courses.
• Highly developed interpersonal, communication and stakeholder management skills.
• Demonstrate positivity and adaptability towards day-to-day tasks.
• Exceptional analytical, organisation skills and problem-solving skills.
• Passional about driving change to improve business outcomes and promote improvement ideas.
• Strong knowledge of Singapore Healthcare provider community.

We regret to inform that only shortlisted applicants will be notified for a virtual interview.

To learn more about our Organization, please visit https://alliancehealthcare.com.sg.

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

What You Will Be Doing

• Process Coordination: Co-ordinate and maintain efficient process for operations and activities within the department, and supporting operations to ensure effectiveness and compliance with standards.
• Stakeholder Liaison: Act as a liaison between internal and external stakeholders, facilitating communication and collaboration on administrative matters pertaining to student records and related activities.
• Student Support: Address student enquiries promptly, providing comprehensive solutions for routine and escalated cases, fostering a positive and supportive environment for student success.
• Workflow Documentation: Document and continuously improve workflow procedures for departmental activities, optimizing efficiency and effectiveness.
• Programme Operations Oversight: Participate in the operations of programmes, including billing, student academic records, deferment, transfers/withdrawals, major/minor declarations, academic warnings/terminations, and graduations. Resolve issues that arise with precision and timeliness.
• Data Analysis and Reporting: Prepare statistics and generate reports for both internal data requests and reporting purposes, ensuring accuracy and timely delivery of information.
• Guides and Training Material Development: Create comprehensive guides, FAQs, and workflows for internal staff and students, aiding their understanding and usage of new systems effectively.
• System Testing and Support: Provide support for data migration and conduct essential pilot testing for new system functionalities. Resolve major issues before roll-out, ensuring a smooth transition for the team and making necessary adjustments.

Job Requirements

• Degree/Diploma holder.
• At least 1 year of relevant work experience.
• Able to work independently.
• Must be IT-savvy.
• Resourceful and able to multi-task.
• Team player with good communication and interpersonal skills.
• Good problem solving and troubleshooting skills.
• An effective planner and organizer.

Interested applicants are invited to apply directly to our Career Portal. We regret that only shortlisted candidates will be notified.

This is an exciting opportunity to be a part of a growing company, where you will be responsible for the operational and financial performances of the clinics. Reporting to Clinic Operations Manager, you will be highly involved in managing all aspects of the day-to-day clinic operations, not limited to rostering, processing and providing data and information, lead and manage people, programmes and initiatives, and support senior management in the delivery of business objectives and service standards.

What You'll be Doing:

• Oversee & manage assigned zone clinics to ensure clinic operations runs smoothly, including conducting routine checks on clinics.
• Support and promote new and existing business development initiatives and programmes and further development of services.
• Work closely with respective HR and Accounts colleagues to communicate areas relating to staffing requirements, employee feedback, and finance related queries.
• Keep abreast of MOH regulation requirements and ensure new policies integrate with clinic practices and workflow.
• Act as a role model for clinic staff to ensure high level of customer service standards, resolve escalated patient service feedback, and be a trusted partner to clinics for team discussions and feedback on workflow.
• Manage employee relationships including conducting training, employee appraisals, counselling, coaching and grievance management.
• Operate and manage clinic management system including clean-up for duplicate codes, standardise procedures/services code and pricing and develop user manual to document system functions and operation processes.
• Conduct review of the monthly inventory check of the medical consumables and non-consumables.
• Ensure clinics monthly revenue is healthy and kept within allocated budgets.
• Stand-in to perform clinic duties when required.
• Participate in Healthcare projects as directed by Clinic Operations Manager.

What We Are Looking for

• Minimum NITEC/Higher Nitec/GCE 'N' or 'O' level, with at least 5 years’ experience in managing outpatient clinic operations.
• Advanced knowledge in relevant Government and insurance schemes and subsidies.
• Advanced knowledge on MOH regulatory requirements for GP clinic, insurance providers program and process.
• Familiar in operating Clinic Management System.
• Possess strong interpersonal, communication and problem solving skills.
• Proven ability to lead a team responsibly, work flexibly and accurately with changing priorities and deliver a confidential and high-quality customer-focused service.
• Computer literacy.
• Office hours, but also able to commit to shift work based on GP clinic’s operating hours as and when required.

My Family Clinic is a subsidiary of Alliance Healthcare Group and as of today, we have 16 Clinic locations island-wide.

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit:

• https://alliancehealthcare.com.sg.
• https://www.myfamilyclinic.com.sg.