Capital College represents an innovative and dynamic tertiary institution, drawing in students
from regions like China, South Korea, Taiwan, India, and Southeast Asia. The College offers
an advanced, forward-thinking curriculum, preparing students with a Diploma, Bachelors, or
Masters degree to successfully transition into various dynamic industries.
Job Opportunity:
The Student Admissions Executive plays a vital role in managing the student journey from
initial inquiry through to successful enrollment. This position serves as the primary
touchpoint for prospective students, parents, and education partners, ensuring a smooth and
efficient admissions process while maintaining high service standards. The role combines
administrative expertise with student-facing responsibilities to support Capital Colleges
enrollment goals and student success initiatives.
Key Responsibilities:
Student Admissions and Enrollment
Process new student applications from initial inquiry to enrollment confirmation
Review and verify application documents according to admission criteria
Prepare and issue offer letters to successful applicants
Handle student pass applications for international students
Conduct pre-enrollment briefings for new students
Documentation and Records
Maintain accurate student records in the College database system
Process student withdrawals and deferrals
Generate enrollment reports and statistics
Ensure compliance with document retention policies
Update student information and status changes
Stakeholder Communication
Respond to admission inquiries from prospective students and parents
Coordinate with recruitment agents on application status updates
Liaise with government authorities (ICA, SEAB, CMPB) for student matters
Provide updates to relevant departments on enrollment status
Administrative Support
Arrange student orientation programs
Assist in planning recruitment activities and admission events
Support document verification processes
Prepare weekly status reports on application processing
Handle administrative tasks related to student admissions
Student Support
Guide applicants through the admission requirements and procedures
Assist students with application-related documentation
Provide information about course offerings and admission requirements
Direct students to appropriate departments for specific inquiries
Key Focus Areas:
Student Admissions Management
Enrollment Services
Stakeholder Communication
Student Documentation
Administrative Support
Essential Requirements:
A Bachelor degree OR a Diploma with a minimum of 1 years experience in a
customer-facing role
Fluency in English
Strong documentation skills with attention to detail in managing student records and
applications
Demonstrated proficiency in:
o Microsoft Office 365 (especially Excel for student data management)
o Google Workspace
o Database management systems
Experience in handling confidential information with discretion
Proven track record of meeting deadlines and handling multiple priorities
Ability to work occasional extended hours during peak admission periods
Key Attributes for Success:
Demonstrates natural ability to put students at ease and make them feel welcomed
Shows patience and clarity when explaining complex procedures to students and
parents
Adapts communication style effectively between different audiences (students,
parents, agents, authorities)
Takes initiative to learn new systems and processes, especially during peak admission
periods
Coordinates smoothly with other departments like Finance, Academic Affairs, and
Student Services
Identifies potential issues in student applications early and proposes practical
solutions
Maintains composure and provides clear guidance during high-volume periods
Only shortlisted candidates will be notified.
If you are notified, the candidates will be required to successfully complete a short
task to verify your skills and abilities.
Closing Date: December 30 2024, or until position is filled.
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