GenPrime Singapore
About GenPrime:
GenPrime is a pioneering network of clinics dedicated to elevating the reproductive health experience for intended parents. Our clinics are centered in Asia including Malaysia and Thailand, and with the Philippines, Singapore, and the United States launching soon. Backed by a global network of fertility experts and the latest innovative technology from Rhea Labs, GenPrime, part of the Rhea Fertility Group, offers integrated and comprehensive fertility care for our patients’ family-building needs.
About the role:
We are seeking a highly skilled, experienced and compassionate Head IVF Nurse, who will double hat as a Clinic Manager, to join our GenPrime Singapore team. This senior role provides exceptional nursing care to patients undergoing fertility treatments, with a focus on clinical excellence, patient support and overall IVF clinic management. The successful candidate will collaborate with a multidisciplinary team to achieve the best outcomes for our patients.
Key Responsibilities:
- Oversees budget for the clinic to ensure company goals are being met, monitors clinic expenditures, and performs daily financial management tasks.
- Engages in leadership meetings with Regional Management to present key practice metrics for strategic business planning
- Implement clinic operations SOPs to ensure the clinic is compliant with company metrics and goals
- A position of leadership to ensure all team members:
(1) Have a clear understanding of their role and performance,
(2) Work cohesively to achieve clinic goals and objectives,
(3) Are motivated to achieve and continuously improve clinical outcomes
(4) Work within an environment that encourages the achievement of both individual and company
(5) Are recognized and rewarded for their unique contributions
- Be the main focal point to bridge communication between the various external and internal counterparts (e.g. group departments, doctors and clinic staff) to ensure all business requirements are aligned and met
- Deliver patient care, including administering medications, monitoring conditions, and assisting with IVF and other fertility-related procedures.
- Educate patients and their families on treatment plans, procedures, medications, and post-treatment care.
- Coordinate patient care by scheduling appointments, conducting assessments, and preparing patients for procedures.
- Maintain accurate and detailed patient records, ensuring timely completion of documentation.
- Collaborate with physicians, embryologists, and other healthcare professionals to provide comprehensive care.
- Monitor and manage patient responses to treatment, addressing complications or concerns promptly.
- Ensure compliance with healthcare regulations and clinic policies, maintaining high standards of patient safety and confidentiality.
- Engage in continuous professional development and training to stay updated on advancements in fertility treatments and nursing practices.
- Support clinic operations, including inventory management, equipment maintenance, and quality assurance activities.
- Train and mentor junior IVF nurses, providing guidance and support to enhance their clinical skills and professional development.
- Ensure all preventive maintenance of the machines are up to date and all medications and consumables are within the par level.
- Ensure that medications are administered in accordance with guidelines, policies and procedures.
- Manage patient case notes, including maintenance of a current and accurate filing system.
- Ensure a high standard of medical care and service delivery are provided and maintained.
Required Qualifications:
- Enrolled/ Registered Nurse with Singapore Nursing Board
- Proven experience as a registered nurse, with a preference for experience in fertility or reproductive health clinic settings
- Strong clinical skills, including venipuncture, IV administration, and patient assessment.
- Excellent communication and interpersonal skills, with the ability to provide empathetic and supportive care to patients.
- Proficiency in electronic medical records (EMR) systems and basic computer skills including MS Office - Word, Excel, Powerpoint
- Knowledge of healthcare regulations, patient privacy laws (i.e. PDPA), and MOH infection prevention and control guidelines and standards
- Ability to multi-task and work in a fast-paced environment and handle stressful situations with professionalism.
- Fluency in Mandarin is an advantage as the job may require communication with Mandarin speaking patients.
Preferred Qualifications:
- Certification in fertility nursing or reproductive endocrinology.
- Knowledge of assisted reproductive technology (ART) procedures and protocols.
