This is a 6-month contract based in Singapore.

Responsibilities:

- Developing regional activation plan against revenue priorities. Successful delivery of activation plans and sales strategies to our vendor teams

- In -quarter enablement of agents/TLs and optimisation of program go to market

- Performance management of program KPI’s, to meet and exceed revenue, operational and solution metrics

- Build a deep understanding of advertiser challenges and opportunities. Generate actionable insights for the internal teams.

- Active communication and collaboration with the internal teams for execution and influencing program outcomes

Minimum Qualifications:

- 5+ years’ experience working with sales, digital marketing, consultancy, advertising

- Experience with end to end execution and driving wide cross functional collaboration

- Analytical thinker with experience working with data concepts and principles

- Critical-thinking and problem-solving experience

- Experience with Outsourced Sales or experience working & building relationships with outsourced vendors/third parties sales, or with Small and Medium Businesses, external sales and marketing partners, or Advertising Agencies

UEN: 199700895N

• Plan and execute project work schedule to meet the project goals and datelines with different sector clients such as government, commercial and private.
• Prepare, update and present project work progression report in the meeting with the customer.
• Conduct system configuration setup, troubleshooting and commissioning for the ELV equipment such as CCTV system, door access card and intrusion detection system.
• Provide CCTV installation and design advise to the client during site survey.
• Manage and coordinate the contractor and stakeholders to ensure smooth implementation according to the project schedule.
• Negotiate the quotation with contractor before raising up the quotation for approval by management.
• Prepare and update the project documentation such as user manual, floor plan drawing and schematic drawing.
• Provide training to the clients and end users on the system features and operation.
• Provide technical support to the maintenance team after the commissioning.
• Maintain positive relationships with clients, address concerns and ensure clients are satisfied with the delivered solutions.

Requirements:

• Bachelor’s degree in Electronics Engineering or related field.
• With 6 or more years working experience in the Security Industry.
• Prior experience in handling at least 5 or more engineers.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Retail Supervisor/Assistant Manager (Books/Groceries, Retail Hours, Up to $3500)

Salary: Up to $3500 (Based on experience) + AWS

Working days/hours: 5 Days (Retail Hours)

Location: Islandwide

Responsibility

• Overseeing store opening and closing, as well as managing daily sales deposits.
• Attend to customers enquiries and recommend accordingly
• Supervising inventory levels, overseeing stock replenishment, and managing the return cycle according to protocols.
• Supervising the store's workforce, training and to achieve KPI goals
• Improve existing work procedures and processes.
• Handling paperwork and participating in budget planning activities.
• Other responsibilities as assigned.

Requirement:

• Diploma holders
• With 3 years of Retail or Supervisory Experience is preferred
• Has experience in Supermarket environment has added advantage.

You may click "Apply now" to submit your application

Regret to inform you that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)

Tee Siew Mei (R1219651)

Responsibilities:

• Oversee and lead the whole warehouse operations and in charge of day-to-day inventory and distribution management.
• Ensure all incoming and outgoing shipments are complete timely.
• Plan and organize to meet delivery order.
• Supervise organizing, arranging, and rearranging of items in an orderly manner in a warehouse to achieve optimized usage of warehouse space.
• Produce regular reports and statistics of operation on a daily, weekly, and monthly basis.
• Train the workforce and supervisors and seek continuous improvement.
• Ensure general housekeeping and safety / equipment in the warehouse are to up to Performance standard.
• Other ad-hoc duties assigned by management.

Requirements:

• Relevant supervising working experience in warehouse.
• Minimum Diploma in Logistics and Supply Chain or equivalent
• Proven ability: to monitor, lead & train a team to carry out their daily work duties accordingly.
• A positive mindset to continuously strive & achieve high performance standard for the Warehouse.
• Hands-on commitment to getting the job done.
• Excellent communication and interpersonal skills
• Able to operate a Reach truck will be an advantage.

WHO ARE WE?

Headquartered in Singapore, Stuff’d is a fresh casual, halal-certified Mexican-Turkish concept founded in 2014. First to merge Al Pastor-styled burrito with Western-styled spit-grilled kebabs, Stuff’d has dominated both categories respectively and expanded to Singapore's largest Mexican-Turkish fresh casual chain. Today, with close to 40 outlets in Singapore, Stuff’d is committed to creating tasty, nutritious, great value, and freshly prepared meals while bringing positivity to the communities we serve.

Stuff’d has expanded beyond our shores with close to 10 franchised stores in Malaysia; the flagship franchised store opened in the Philippines in December 2023. We actively seek to increase our regional footprints throughout the Asia Pacific region.

WHO ARE WE LOOKING FOR?

The Outlet Manager is pivotal in ensuring the outlet's daily operational and financial excellence by providing exemplary leadership and decision-making and upholding Stuff’d operational standards while focusing on customer satisfaction, profitability, and compliance.

YOUR RESPONSIBILITIES

Outlet Operational Excellence:

1. Operational Standards and Customer Experience:

• Uphold the highest safety, cleanliness, quality, and efficiency levels, ensuring adherence to Stuff’d hospitality standards in all interactions.
• Oversee timely inventory requisitions and receiving procedures and optimize strategies to minimize waste production.

2. Team Leadership and Implementation:

• Lead the team in implementing changes to enhance outlet performance and customer experience, ensuring staff readiness to manage crises effectively.
• Ensure the outlet's functionality and equipment are maintained optimally.

3. Customer Engagement and Communication:

• Manage customer experiences across various platforms, encouraging and facilitating social media reviews and ratings.
• Establish and maintain positive relationships with internal and external stakeholders, ensuring effective and timely communications.

4. Reporting and Feedback:

• Provide comprehensive and timely feedback to the Area Manager regarding outlet activities, achievements, challenges, and recommendations for improvement.

Safety Compliance and Manpower Management:

1. Compliance and Risk Control:

• Conduct scheduled food audits accurately, ensuring compliance with operational, safety, and hygiene regulations.
• Enforce adherence to First-In-First-Out and First-Expiry-First-Out guidelines for food and ingredient usage and sales.
• Communicate and ensure team members follow safe work procedures, maintaining compliance with SFA guidelines and Stuff’d SOPs for food safety.

2. Resource Planning and Team Management:

• Forecast resource and manpower needs, planning weekly schedules based on business requirements.
• Manage staff grievances, conflicts, and disciplinary actions, escalating when necessary to the Area Manager/HR.
• Conduct on-site orientations covering safety, hygiene, and comprehensive on-the-job training for new employees.

3. Leadership and Performance Management:

• Lead, motivate, and train team members, fostering morale and facilitating succession planning.
• Set goals, provide timely performance feedback, and ensure accountability for each team member, motivating them to achieve targets.

WHY JOIN US?

• Monthly performance incentives for full-time service crew
• Annual Performance Bonus (Up to 2 months’ Salary)
• Guaranteed Annual Increment
• Nutritious staff meals
• Grooming allowance
• 100% sponsorship of Private Conversation Language lessons (English)
• Structured and Rapid Career Progression for High Performers
• Dedicated Training and Onboarding program
• Up to 100% Study Grants Sponsorship
• Medical and Leave benefits.
• Employee Perks and Discounts
• 0% Interest loans (Up to 10x of basic salary) *

* Quantum is based on individual performance and depending on each case

Job Purpose:

This position is responsible for the daily operations of the respective assigned 4 - 6 outlets as well as to maximise the sales and optimise profits. He/ she has to build positive business relationship with the Outlet-in-Charge and Team.

Main Responsibilities:

1) Sales & Business Results

• Consult and is accountable for creating a positive work environment while working shoulder-to-shoulder with the Direct Supervisor and Store Teams to create and accomplish business, in terms of QSC, Sales, People and Profits objectives.
• Oversee and manage all areas of assigned outlets and make decisions on matters pertaining to assigned outlets.
• Use all informational resources available such as P&L and Customer Feedbacks information, etc, to identify opportunities and threats to build a business plan to optimize potential.
• Monitor and analyse outlets’ business results. Self-initiate and periodically develop business plan to improve stores’ results.
• Hold Monthly Area Meeting with all Outlets-In-Charge to account for business results, discuss over people development or movement and to update the team on the company and area directions or initiatives.
• Develop, execute and follow up stores’ action plans in term of People, Food Safety, QSC, Sales and Profit.

2) Safety & QSC

• Support, coach and consult teams to produce consistently high levels of QSC, safety and sanitization standards and guidelines.
• Submit Incident Report inclusive of actions taken for customers’ feedbacks and any stores’ incidents timely according to company guidelines.
• Ensure stores’ food products and ingredients store, use and sell according to First-In-First-Out and First-Expire-First-Out guidelines.
• Demonstrates and reinforces behaviors to gain commitment from Crew to Outlet Leadership Team to deliver Excellent QSC standards.

3) People

• Support, coach, consult Store-In-Charge to develop recruitment and training plan so that stores are appropriately staffed with competent staff and management team.
• Select, interview, hire, conduct On-Job-Evaluations (if necessary) and train direct reports based on areas’ needs and goals.
• Know, enforce, educate and consult with all staff on all appropriate HR policies, labor laws, security and safety procedures.
• Conduct performance appraisals and gives input based on defined goals and objectives for each direct managers and staff.
• Ensures that individual development plans for service & kitchen team to Outlet Managers are implemented as per guidelines or/ and plans.

4) Administrative and others

• Conduct Cash Audit and Food Safety and QSC Audit on the assigned stores at least once per assigned outlets on monthly basis. Coach and develop action plan with stores’ leaders.
• Review and ensure outlets’ Month-end administration and submission is timely and accurately.
• Ensure stores perform daily sales deposit, shift control, inventory ordering, petty cash reimbursement and other tasks in accordance to standards timely and consistently.
• Submit and present monthly operations sales, accountability and action plan report.

RESPONSIBLITIES

· Must be able to handle Full Set of Accounts independently

· Handles day-to-day book-keeping and administrative tasks

· Prepares invoices and ensures that all projects are billed to clients

· Makes online payments for all expenses incurred

· Monitor incoming funds & follows up with clients for overdue amounts

· Monitor deadlines and ensures that payment is made in a timely manner

· Processes remuneration-related expenses (e.g. salaries, CPF)

· Handles GST, corporate tax matters, tax clearance and IR8A

· Manages company’s cashflow and prepares bank reconciliation

· To liaise with auditor & coordinate with audit process

· Any ad-hoc duties as assigned from time to time

JOB REQUIREMENTS

· At least A Diploma in Accountancy or equivalent

· Minimum 5 years of relevant working experience

· Sage Accpac ERP system knowledge preferred.

· Proficient in Microsoft Excel and Microsoft Word.

-(CEI) "Key Appointment Holder Certificate" required.

-Resolving employer & helper issues.

-Marketing of Agency Services and related administrative matters.

-Lead the agency's strategic direction and drive growth intiatives.

-Oversee the recruitment process, ensuring efficiency and compliance with regulations.

-Stay abreast of industry trends and implement best practices to stay competitive.

-In-depth knowledge of recruitment processes and employment laws.

Responsibilities

• Oversee the day-to-day operations of the clinics.
• Coordinate and communicate between patients, employees and management team.
• Manage and approve company budgets, assign tasks and schedule of weekly work shifts.
• Implement policy changes, planning of employees’ development and training programmes, as well as involving in the recruitment process.
• Regularly evaluate, develop and implement new protocols to optimize patient care and to improve clinics’ operations, staff performance and productivity.
• Performing quarterly employee reviews and gathering feedback to help employees achieve both the organisation and their individual professional goals.
• Ensure that all policies and procedures function in accordance with state and federal laws.
• Supervise and manage clinics’ purchases, inventory, maintenance and repair of clinic equipment.
• Assist in any additional ad-hoc tasks assigned by the Company.

Requirements

• Preferably 5 years' experience in the healthcare industry preferred.
• Great analytical and decision-making skills to exercise decision making processes.
• Possess strong organisational, leadership skills and problem-solving skills.
• Good verbal, written and communication skills.
• Ability to effectively manage time and multitask.
• Comfortable with working in a high pressure and fast paced environment.
• Know how to prioritise tasks and work independently.
• Comfortable working with Microsoft Office and Google Suite.

Other information

• Working schedule: 5 day work week with 2 days off (off days will be split 1 weekday and 1 weekend)
• 3 rotating work shift: 830am-615pm/1140am-930pm/930am-715pm
• Willing to travel as clinics are based islandwide.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Job Responsibilities:

• Planning and scheduling of projects
• To manage M&E construction projects and to monitor the projects are carried out with respect to the target schedule
• To handle design for Electrical and ELV works and to ensure clients' requirements are met
• To attend project meeting and to coordinate with clients, consultants, main contractors and sub contractors
• Preparation of Progress Claim, Materials Submission, Risk Assessment, Progress Report, Shop Drawings & As Built Drawings for projects
• To forecast and anticipate possible issue for projects and to eliminate potential risks
• Site supervision and to liaise with supervisors and workers to ensure smooth work flow
• Planning of manpower and work arrangement with site person in charge
• To liase with suppliers on procurement and delivery of materials and equipment
• Assist in settlement of project final account including variation orders

Requirements:

• Candidate must possess at least Higher secondary/Pre-U/A level/College
• At least 3 Year(s) of working experience in the related field is required for this position.
• Preferably Manager specialized in Engineering - Electrical or equivalent.
• Energetic, self motivated, good problem solving skills.
• Willing to learn, positive attitude.

Responsibilities:

· Oversee all building and Mechanical & Electrical (M&E) services, encompassing renovations, construction works, and routine building maintenance.

· Coordinate, supervise, and manage repair, maintenance, and construction activities, involving technicians, vendors, contractors, and consultants in areas such as landscaping, janitorial services, and building works.

· Obtain and review vendor quotes for procuring parts, services, and labour for repairs, maintenance, and projects.

· Conduct comprehensive facilities inspections and generate detailed reports.

· Collaborate with users, project teams, and contractors to effectively plan and implement building/M&E projects, ensuring routine maintenance schedules are adhered to.

· Ensure compliance with preventive maintenance schedules as per service contracts, and conduct routine inspections covering cleaning, security, waste disposal, washroom services, sanitary, plumbing, mechanical and electrical systems, landscaping, and pest control.

· Strategize and manage rectification works, prioritising efficiency and adherence to project timelines.

· Responsible for the smooth operation of assigned buildings, including quick and effective response to emergencies, with minimal disruption to tenants and owners.

· Ensure compliance with safety and statutory requirements, maintaining a secure working environment.

· Lead innovation initiatives by introducing new processes or technologies in collaboration with technology partners.

· Handle ad-hoc tasks as required.

Requirements:

• Possess a Bachelor's Degree in Building Science, Electrical Mechanical Engineering, Facilities Management, or an equivalent field, along with a minimum of 3 years of hands-on experience in Facilities Management.
• Alternatively, hold a Diploma in Building, Mechanical, or Electrical with a minimum of 5 years of pertinent experience.
• Any additional Facilities Management certifications is considered advantageous.
• Able to read & understand Architectural, C&S and M&E drawings.
• Strong people and stakeholder management skills, complemented by exceptional written communication and presentation abilities.
• Good communication skills with a strong command of English & Mandarin

Tai seng

up to 7K

Responsible to plan short-term and long-term sales targets (sales, product mix) in Hong Kong, Taiwan, and the Middle East, etc. which are set after discussions with Head Office, plan and execute sales strategies, measures, and activities for each country to achieve each target.

• Also monitor the profitability of the business and take necessary actions. Plan and manage expenses.

• Analyze and report to management monthly, quarterly, and annually about variances between the results and budget, and take countermeasures as necessary.

• Plan trainings required for team members, mentor, supervise, and support them.

• Work closely with Marketing, Application and Service team members to achieve departmental goals.

• Build and maintain relationships of trust with customers and distributors, provide necessary support in a timely manner, develop and implement strategies together, and strive to maximize regional sales.

• When launching new products, create the optimal launch plan for each market and execute it in collaboration with marketing and application teams.

• Regularly collect and analyze information on market trends, competitive situations, new solutions, and our products, and share this with management and teams to take countermeasures into consideration.

• Manage market forecasts, work closely with administration departments on orders, and focus on ensuring required delivery times.

• Other ad-hoc duties as assigned

How to Apply:
Ready to be part of the healthcare revolution? Send your resume to [email protected] or telegram @jocelynchan and be a pioneer in shaping the future of healthcare. Your Next Chapter in Healthcare Begins Here

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820

Our client is a MNC company in semiconductor industry. Due to business needs, they are now recruiting a Sales Manager to be part of their Sales team for ongoing transformation projects. They are located in the East Area - easily accessible.

Roles and Responsibilities:

• Engaging in customer acquisition and business negotiations within the Semiconductor sector
• Establishing a novel key account platform to enhance sales initiatives
• Showcasing the company's product offerings to potential clients
• Formulating proposals and engaging in contract discussions with business associates for general agreements
• Collaborating with the technical support team to address technical inquiries and devise solutions for clients
• Analyzing and evaluating potential customers, markets, and competing firms
• Creating comprehensive sales plans and strategies
• Orchestrating specialized marketing activities, including participation in fairs or trade shows, among others
• Overseeing and supporting projects tailored to meet customer requirements
• Coordinating customer orders

Requirements:

• Diploma or Degree in related field
• At least 2 - 3 years of relevant working experience
• Possess own transport
• Experience with wafer test or final test related product

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities:

• In charge of expanding new pipelines and new clients.Overseeing newly acquired clients' accounts during their initial display cycle.
• Arrange and schedule all associated sales activity.
• Assist Executives in achieving sales goals and strategies.
• Utilize marketing initiatives.
• Regularly looking prospects for the process of upselling.
• Establish relationships with important clients.
• Create plans for account growth to boost profitability in the accounts.
• Utilize sales methods to meet goals and quotas.
• Recognize the expectations of clients and offer alternatives that fulfill their needs.
• Establishing and forecasting goals for every account.
• • Work together with internal teams, and operations teams.
• • Oversee and guarantee that all contracts adhere to corporate policies and legal requirements.
• • Develop account performance reports.
• • Remain up to date on market trends, competitor activity, and industry trends.

Requirements:

• Degree or Diploma in Sales & Marketing or Business Administration or equivalent.
• At least 2 - 5 years of sales experience, preferably from secure logistics industry.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Role Description

As a Merchandise Manager, you will be responsible for

• overseeing the planning, Procurement and marketing of nerchandise in our retail outlets.
• You will work closely with cross-functional teams to ensure that product assortments are optimized to meet sales goals and inventory levels are maintained to support business objectives.
• Issuing of Purchase Order to Suppliers
• Laise with suppliers and expedite delivery of goods
• Sourcing of suppliers
• Process delivery notes & invoives for goods received
• Monitor shipments
• Price negotiation
• Maintain proper purchasing records
• Inventory management
• Attend company and supplier exhibitions

Requirements

• Must possess at least a Bachelor degree in marketing, Business Administration or a related field
• At least 2 year of working experience in Merchandising or Buyer relevant
• Excellent communication skills
• Strong analytical and problem solving skills
• Good knowledge of retail sales, inventory methods and forecasting techniques
• Team work and able to work independently
• Proficient in Microsoft Excel
• Willing to travel oversea such as China, Euro and Malaysia

Job Purpose:

The Solution Sales Manager is the main interface between Tech Data and our partner community. The Solution Sales Manager is responsible for the ‘complete’ sales cycle for the relevant business partners with the view to maximizing revenue, margin, and partner satisfaction. Having internal resources for assistance, the role is to develop deep relationships with key people inside the business partner and uncover sales opportunities, while delivering ongoing value to the partner.

Responsibilities:

•With assistance from the Channels Director build and execute a call plan that will ensure maximum return from the business partner community.

•Develop a solid understanding of the product range and present an informed overview.

•Up and cross sell each opportunity for maximum margin return and differentiation.

•Understand strengths and weaknesses in the product sets from a technical perspective.

•Liaise with other divisions of Tech Data, as required, to ensure efficient customer transactions that ultimately deliver a sound buying experience for Tech Data’s partners.

•Keep CRM up to date to ensure you and the management team have an accurate view of your business.

•Ensure all quotations are followed up and moved through the various levels of a sales cycle with ultimate goal, being of closure.

•Capture and maintain all relevant data needed to sell and renew maintenance.

•Plan, design and implement outbound campaigns as necessary to deliver on agreed margin goals

•Make outbound sales calls to business partners and prospects as per call plan.

•Identify Tech Data services opportunities in conjunction with the Tech Data Technical Services team.

•Ensure all quotations are built using the company quotation tool.

•Provide Sales Support Specialist with all relevant information necessary to build and configure the ‘winning’ solution.

•Achieve and maintain sales certification for relevant product groups when required

•Ensure all partner issues are resolved promptly and seek management guidance where necessary.

•Ensure all business partners are alerted of any upcoming renewals

•Ensure the CRM is updated and used pro-actively to drive business engagements and forecasting

•Accurately forecast business with Sales Manager on a monthly basis.

•Work with Sales Support and provide support where necessary to ensure timely logging of orders.

Knowledge, Skills and Experience:

•Minimum 4 to 6 years of experience selling IT solutions in the channel required.

•Tertiary IT degree or Diploma preferable

•Relationship Building Skills

•Communication Skills

•Self-managed

•Maturity – able to work with all levels within an organization

•Strong business acumen

•Presentation Skills

•Leverage internal relationships and sell the ‘value add’

•Opportunity Closing Skills

•Technically competent

• Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques
• Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency
• Interviewing potential employees to determine whether they have the right qualifications and experience for the job
• Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force
• Overseeing the financial operations of the nightclub to ensure compliance with industry standards
• Determining the number of employees needed to run the business efficiently and effectively
• Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators
• Overseeing the hiring process for new employees to ensure that they meet all requirements
• Discussing any concerns patrons might have with security staff and resolving issues if possible

Our client is a service provider in Safety and Health, Environment and Quality. They are now recruiting a Senior Accounts Executive to be part of their Finance team for ongoing transformation projects. They are located in the Central Area - easily accessible.

Roles and Responsibilities:

• Executing monthly financial closing procedures.
• Ensuring accuracy and currency of financial documentation, encompassing accounts receivable, accounts payable, general ledger entries, and reconciliations.
• Crafting periodic financial statements, budgets, and assorted reports.
• Handling the preparation of GST tax filings.
• Collaborating on financial audit readiness and maintaining smooth communication with auditors.
• Formulating payment documentation, validating records, and facilitating disbursements.
• Establishing and sustaining robust internal controls to safeguard corporate assets and financial information.
• Coordinating with external stakeholders, such as auditors, tax agents, and secretarial services, to ensure compliance and punctual submission of financial records and returns.

Requirements:

• Minimum Diploma in Accounting
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Key Responsibilities and Accountabilities :

• Handle full spectrum of HR function and support Snr HR & Admin Manager in ensuring smooth and sound day-to-day HR operations.
• Monitor work pass matters like applications, renewals and cancellations of work passes, job postings in MyCareerFuture for EP & S-pass etc.
• Prepare all employment related documents eg. employment letters, confirmation letters, warning letters, certificates of employment, etc, as well as drafting of internal memos.
• Supervise all onboarding/off-boarding processes, including but not limited to new hire induction and orientation, exit clearance and exit interview for resignees etc.
• Supervise full recruitment cycle, including job postings, sourcing, screening, selecting, interview arrangements, conducting of interviews, hiring etc.
• Check monthly payroll processing for Workers.
• Ensure yearly income tax filing and preparation of Forms IR8A and IR21 of workers.
• Assist in conducting annual performance appraisals for all employees.
• Assist in the implementation, review and revision of HR policies and procedures.
• Involved in sourcing for suitable training courses as well as process eligible claims to SSG.
• Manage and develop direct reporting staff
• Handle annual audit (keeping of relevant records and attending to auditors' queries, etc).
• Liaise with recruitment agents, consulting firms, insurers, auditors, etc, as and when required.
• Manage all relevant insurances and monitor claims progress and claims summary.
• Monitor government claims like maternity leave claims, childcare leave claims, NS claims and any other statutory leave claims.
• Handle preparation and submission of government surveys.
• Maintain accurate and up-to-date HR database, employee records and filing of documents.
• Act as proxy for Snr HR & Admin Manager during her absence and provide advice on HR related matters to Management as and when required.
• Perform any other ad-hoc duties as assigned by Snr HR & Admin Manager and/or Management.
• Organize corporate events and build strong corporate culture.
• Assist in ad-hoc Admin duties as and when required.

Requirements :

• Minimum Diploma in Business Management (Human Resources) with 5-7 years of related HR experience.
• Payroll experience is required
• Well versed in local employment laws and regulations.
• Ability to multi-task, prioritise and manage time well.
• Meticulous, detail oriented and well organised.
• Possess strong communication and interpersonal skills.
• Able to work well independently as well as in a team.
• Keen on taking on new challenges, be proactive and self-disciplined.
• Proficiency in Microsoft Word and Excel is a MUST.
• Experience with HR software system is preferred.

The incumbent will be working as HR Manager / HR Business Partner. S/he will be responsible for aligning business objectives with employees and management in various department. This incumbent will advise the management on all Human Resource related issues.

Essential Job Functions:

Strategic Partnership

• Act as a strategic partner to various departments, developing HR strategies and providing HR solutions
• Roll out special projects by HQ

Employee Relations

• Manage and resolve complex employee relations issues by conducting an effective, thorough, and objective investigation
• Performance Management and staff onboarding

Talent Management

• Oversee and manage talent acquisition processes, which may include recruitment, interviewing, and hiring qualified job applicants
• Posting of job advertisement in UKG – Recruitment module
• Work with management on succession planning

Compensation & Benefit

• Ensure all procedures comply with Company requirements and best HR practices
• Manage payroll vendor to ensure timely payroll every month
• Renew insurance policies with the broker on a yearly basis

Reporting

• Analyze trends and metrics in partnership with HQ / APAC HR to develop solutions, programs, and policies
• Any other ad hoc tasks as assigned

Requirements:

• Degree in Human Resources Management, or equivalent qualification
• Minimum 3-5 years or more experience in an HRBP role with at least 3 years in managerial role
• Prefers incumbent with at least 3-5 years in Freight Forwarding / Logistics industry
• Strong HR Generalist (with payroll experience)
• Proven experience as an HR Business Partner
• Thorough knowledge of labour legislation
• Full understanding of all HR functions and best practices

Role Overview:
Lead the organization's digital presence and marketing efforts, managing a team of digital marketing professionals. Requires strong technical proficiency, project management, and leadership skills.

Key Responsibilities:

• Website Management: Supervise and coordinate web-related activities, utilizing content management tools such as Interwoven or Hybris. Lead website revamp projects for enhanced user experiences.
• Digital Campaign Management: Plan, execute, and optimize digital marketing campaigns using platforms like Microsoft Dynamics 365, Pardot, or HubSpot. Develop strategies for effective online engagement and lead generation. Create and manage dashboards for campaign performance analysis.
• E-commerce Oversight: Drive and enhance e-commerce initiatives, collaborating cross-functionally to improve the online purchasing journey.
• Technical Proficiency: Demonstrate expertise in HTML and coding languages. Lead adoption of new digital marketing technologies.
• Agency Coordination: Collaborate with external agencies, providing clear direction. Ensure delivery of high-quality work within project deadlines.
• Stakeholder Engagement: Communicate effectively with stakeholders at all levels, ensuring alignment of digital marketing strategies with brand goals.

Requirements:

• Bachelor’s degree in Marketing, Communications, IT, or a relevant field.
• Demonstrated expertise in web management.
• Profound proficiency in managing digital marketing campaigns.
• Exceptional project management abilities ensuring timely completion.
• Technical proficiency encompassing a comprehensive understanding of HTML and coding languages.
• Track record of effectively overseeing digital marketing teams, external agencies, and fostering collaboration with cross-functional teams.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24039
To learn more about this opportunity, please contact Goh Bao Yee at [email protected]
We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Goh Bao Yee | Registration No: R1766609

Working Hours: Mon-Fri : 845am - 530pm

Key Responsibilities

1. Lead and manage a team of Customer Care Specialists

• Set performance goals, provide feedback and conduct performance reviews

• Regularly review the team knowledge on the latest products

• Build a collaborative and positive work environment

2. To deliver exceptional customer service

• Develop and implement customer care processes and policies; to constantly review them to ensure greater productivity is achieved

• Resolve customer complaints and enquiries in a professional and prompt manner

• To monitor and track customer response times and quality of service

• Run performance reports in Zendesk and 3CX to track team performance

3. To optimize processes and practices

• Possess the ability and foresight to continually review opportunities for improvements and execute them

• Propose to management on new initiatives for improvement in efficiency or optimization in cost.

Qualifications & Experience Requirement

1. Minimum of 5 years of experience in Customer Service-related role

2. Must have the experience of leading and motivating a team

3. Must be Bilingual

4. Possesses a customer first attitude

5. Excellent verbal and written communication skills with a keen eye for detail

6. Team player with a willingness to embark on new initiatives to achieve greater level of success

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

Alternatively, you may send your application and resume in MS Words format to [email protected] or Whatsapp to 8767 9648

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

K N Tan
Registration Number: R1768143
EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)

R:853URNC2C8

Company Description

INL is a full-service creative agency with offices in Switzerland, UK and Singapore, offering exceptional customer service and striving to exceed international customers' expectations. We offer branding proposals, product launches, digital activity and in-store communication, print advertising and public relations, literature and direct mail, exhibitions, events, and the localization of materials. As part of BBN, the biggest B2B agency, we have access to more than 27 countries and thousands of specialists. INL offers a personalized approach with quick turnaround time and guaranteed top-notch quality.

Role Description

This is a full-time solo contributor role for an Senior Account Executive / Manager located in Singapore. The Senior Account Eexecutive / Manager will be responsible for understanding clients' business objectives and developing strategic plans, managing project timelines and budgets, cultivating and maintaining strong client relationships, collaborating cross-functionally with internal and external teams, and ensuring outstanding delivery of services to clients.

Qualifications

• Strong project management and organizational skills
• Excellent written and verbal communication skills
• Ability to think creatively and strategically to identify and solve problems
• Experience in managing client relationships and project timelines/budgets
• Ability to work independently in a self starter environment
• Understanding of branding, marketing, and advertising principles
• Knowledge of the digital media landscape and social media platforms
• Bachelor's degree in Business, Marketing, Communications, or related field

Requires strong project/program management skills; able to lead global, cross-functional teams across business segments. Interprets internal or external business issues and recommends best practices. Solves complex problems; takes a broad perspective to identify innovative solutions. Requires guidance in only the most complex situations. Acts as a resource for colleagues with less experience.

Key Responsibilities

• Initiates projects and presents justification to obtain project approval for resources and funding
• Leads key projects and programs in support of global logistics network optimization and automation
• Ensures specific project and program objectives and scope are defined, and necessary preliminary activities are completed to allow for effectiveness and focus during later stages of completion
• Ensures all projects and programs assigned are completed in accordance with predetermined requirements, with specific attention to product/process specifications, project/program costs, resource utilization, and timeliness for completion
• Ensures all phases of project, program and/or process development are documented, and information required in other functional areas is reported, disseminated, or transferred, as appropriate
• Ensures compliance with Company policies regarding Intellectual Property, Confidentiality, Quality and Safety
• Solves systems and process related issues to support Operations, internal organizations, and external suppliers
• Analyzes data to identify opportunities for improvement and/or cost savings.
• Effectively works with other staff to maximize productivity for the project / program and organization
• Performs tasks as required to support the organization and projects

Experience

• Minimum 7 years of project management in logistics, supply chain management or relevant technical/analytical discipline
• Hands-on, highly organized project manager who has led global projects consisting of cross-functional teams across multiple businesses
• Demonstrated ability to solve complex problems using strong troubleshooting and analytical skills
• Experience leading ERP/systems projects, from Initiate to Close phases
• Demonstrated ability to liaise between Business and IT on project requirements, design, testing, and deployment
• Preferred: Experience leading Logistics process optimization and systems automation and integration projects

Knowledge

• Program/project management, software/system implementations, process standardization
• Specific systems and business processes necessary to support a global logistics network
• PMP (Project Management Professional) certification preferred

Skills

• Ability to build and lead cross-functional teams across multiple business units globally
• Strong project management and leadership skills as well as demonstrated expertise in problem solving, change management and time management
• Excellent interpersonal, communication (both written & verbal), presentation, and organizational skills, with the ability to analyze complex situations quickly
• Proven executive level presence and ability to influence executive level decisions
• Proven financial and business acumen
• Proficiency with MS Excel, PowerPoint, Word, Visio, etc.
• Adept with SAP ERP system

Key Attributes/Qualities

• Self-driven: take the initiative to learn and add value to the organization
• Flexible/adaptable: able to adjust, expand, and change as required to support the organization and projects
• Dependable/Dedicated: make and keep commitments; achieve results; team player
• Curious/Knowledge Seeker: willingness to learn and drill down to understand; able to connect the dots quickly
• Organized/Detailed-oriented: clear communication and detailed project planning; anticipate and mitigate
• Customer Focused: promptly resolve customer issues and respond to inquiries
• Innovative/resourceful: explore all possibilities and networking opportunities to come up solutions

Mandatory Skills

Job Role :

• Responsible for planning, leading, organizing, and motivating IT project teams to achieve project implementation on schedule and within budget
• Prepare and track project budget
• Prepare and track detail project plan/activities
• Prepare and organize Project Steering Committee (PSC) meetings and Project Portfolio meetings
• Engage senior stakeholders to discuss and address project issues and risks
• Collaborate with Business Project Manager (BPM), business users, various technical teams and vendor throughout
• Drive and manage project end to end delivery including requirement, design, testing, deployment
• Plan test strategy and coordinate defects review, bug fixes, re-testing and closure within project timeline
• Perform regular quality assessment, submit quality checklist, testing and defect executive summary

Required Experiences

• More than 10 years of experience in the direct management of IT application projects and possess sound banking product knowledge
• Able to work with external vendors and across diversified teams
• Process-driven and strong advocate of reporting
• Good verbal and written communication skills