• Conform to and enforce policies, procedures & rules, and regulations as laid down by Accor and the Hotel to achieve the highest levels of uniformity and guest service
• Directly report to the Assistant Safety and Security Manager / Safety & Security Manager
• Responsible for maintaining the highest level of security within the Hotel at all times whilst on duty
• Protect all guests’ patrons and employees of their belongings
• Ensure the Hotel’s property is well protected
• Take charge of the Hotel Security during duty hours
• Responsible for securing all hotel properties, staff, and clientele following the procedures as stipulated in the security manual
• Enforce the Hotel’s Rules and Regulations
• Strive to implement the Accor Vision and demonstrate active use of the Accor Values
• Record details of significant incidents and activities in the logbook during his shifts
• Ensure all Lost and Found properties are recorded in the Security Management System, hand them over (non-valuables) to the Housekeeping Department as soon as possible, and keep the Duty Manager informed
• Maintain a Hotel Logbook on incidents, complaints, etc., and refer them, if required to the appropriate department for follow-up action

• Manage Customer Requests:

  First point of contact for customers regarding Sales Support requests:

• • Handle information, documentation, questionnaires, enter CRM cases regulatory/quality requests and follow up including reminders.
  • Handle incoming communication (telephone calls, mails, requests, …), forward messages to the right people according to priorities, secure follow-up and check deadlines.
  • Interact with internal functions at local and HQ level to ensure required support.
  • Handle all sample requests and follow-up.
  • Coordinate and follow-up all customer complaints to ensure resolution and closure in best delay- I-CCR tool.
• Provide Administrative Support
  • Screen, prioritize and retrieve relevant information to support the Sales team.
  • Manage Sales Contract, Document Signatures (DSM side), contract storage and annual contract pricing quotation creation when required.
  • Local Microsoft Office Teams Folder maintenance (where needed).
  • Contribute to projects implementation including regional ones.
  • Attending internal meetings (when required).
  • Co-ordinate rebate approval (when required).
  • Review and analyze forecast.
  • Support in CRM use and data hygiene.

• System Support
  • Support new Accounts setup and maintenance in SAP via QUADS
  • Support and onboarding customers to DSM Customer Portal.
  • IBP forecast
  • Sales data in NWP/Power BI

• Take initiative in manager’s absence

Job Responsibilities:

· Transform the BU Investment (Asset Owner) sub-function for AIAS to enable the next generation analytics and solutioning through implementing new analytics modules, measuring, monitoring and reporting in the new investment system.

· Design the internal analytics and monitoring reporting from Asset Owner perspective to enable strategic discussions to enhance competitiveness of our insurance product as well as new product development.

· Support the company wide strategic asset allocation and tactical asset allocation process to optimize investment outcome and enhance asset and lability management

· Lead the implementation of investment analytics/monitoring and reporting system in AIA Singapore

· Act as the subject matter expert of investment performance analysis and portfolio analytics to support management reporting and performance attribution

· Co-lead the annual strategic planning exercise for assets and investment division for the planned period

· Drive better investment performances through regular and frequent discussions and reviews with external fund managers including AIAIM, focusing to ensure investment requirements are met and risk-adjusted investment returns are optimized

· Enhance the management information reporting to all committees such as Investment Committee (IC), EXCO, Product committee, as well as AIA SG Board meeting based on the information provided by external asset managers and Group Centres of Excellence.

· Set mandates and benchmarks for all the Company’s Investment portfolios and monitor execution of all mandates to ensure adherences to all MAS as well as internal limits and investment requirements

· Provide analytics of investment solutions to enhance risk adjusted returns and optimize asset and liability positions to support insurance product development

· Facilitate investment governance and control including monitoring SAA/TAA, investment risk limits, investment/portfolio mandate monitoring and all internal control assessment

· Facilitate monthly investment sign-off to support month-end closing and regular regulatory filing to external parties and regulators

· Responsible for portfolio analytics to support performance measurement and review against benchmarks, investment solutioning and investment analysis.

· Perform gap / impact analysis relating to AIA Investment Governance Framework updates and regulatory notices to ensure the Company’s smooth transition to the new requirements

· Work with Group Investment Middle Office/Legal & Governance to enhance and improve the investment system infrastructure to enable more comprehensive analysis.

· Share the responsibility of ensuring the adherence to AIA Investment Governance Framework, while strengthening the control environment (as 1st Line of defense) and to facilitate the governance, risk and compliance culture, together with 2nd and 3rd Line of defense at AIA Singapore

Requirements:

· At least a bachelor's degree in business administration, finance, financial engineering, data analytics, statistics, math, economics or actuarial science. Masters degrees and/or additional professional qualifications such as CFA preferred.

· Collaborative, communicative, and strong team player is a must.

· Passion of the investment and capital market area is a must

· Minimum of 10 years of relevant experience in the Investment or Insurance industry. Additional investment performance reporting / risk analysis experience will be an advantage

· Knowledge on regulatory and economic capital metrics, investment management

· Strong critical thinking and analytical skills; accuracy and detail orientated; excellent communication skills; able to articulate and verbalise thoughts, ideas and reasoning

· Familiar with Aladdin, Bloomberg PORT/AIM and MS office application.

· Highly self-motivated with ability to multi-task.

Our client is a well-established security solutions provider.

• Oversee and organize all billing tasks, working with internal departments to address billing-related inquiries.
• Produce invoices daily for new customers and monthly for recurring customers, ensuring consistent revenue and accurate billing.
• Complete daily reconciliation of e-payments, matching them to individual invoices to prevent accounts discrepancies.
• Respond to billing questions from customers, providing prompt and effective assistance to maintain positive client relationships.

Requirements:

• GCE N Level and above
• At least 2 years of relevant working experience.
• Proficient in Microsoft Excel, Microsoft Word and accounting system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Admin cum Accounts Assistant Executive

Roles & Responsibilities

Handling general administrative tasks;

Attend to incoming phone calls, emails and mails;

Preparations of documents/ fees proposals for submission

Handling Account Receivable (AR);

Posting of accounting entries for AR;

Issue invoices and statements of accounts;

Preparation and submission of e-invoices at customers’ portals;

Prepare and generate monthly account receivable reports.

Any ad-hoc admin/ accounts duties assigned

Able to work independently.

Contract period: 1 year contract

Location: Caldecott

Work hours: Mon - Fri, office hours

Salary: $2,980

Job duties:

• Assist in collecting, compiling, and analyzing statistical returns concerning cases requiring out-of-home care placement.
• Collaborate in reviewing the current frameworks and work processes related to the placement and reunification of residents in the out-of-home care sector.
• Assist in conducting research, evaluation, and literature review to identify trends and analyze data on the profile of types of cases in the out-of-home care sector.
• Assist in conducting on-site assurance checks of agencies.
• Work closely with staff, stakeholders, and community partners to understand the needs of children and vulnerable adults requiring out-of-home care.
• Liaise with foster parents and out-of-home care agencies to identify placement options for children requiring foster care.
• Write referrals to agencies.

Requirements:

• Only Singaporeans
• Degree
• 1 year of relevant experience

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

https://go.persolkelly.com/job/apply/9914

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22108817 Lin JingYuan

• Position: Customer Service Officer (Sales coordinator)
• Working days : Mon - Friday 830am-530pm
• Salary range: $2,400 - $2,800
• Location: Changi South

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Duties and Responsibilities

• Responsible for generating and sending all customer quotes.
• Assist Operation Manager with paperwork related to Orders from Customers.
• Handle customer enquiries / work orders via email/phone.
• Key in all the job requests into system.
• Coordinate/ Liaise closely with warehouse departments & external parties to ensure timely response/delivery.
• Perform other related duties and responsibilities as and when assigned.

Job Requirements

• At least 1 year of relevant working experience
• Proficient in Microsoft Office

• Working Days & Hours: 5.5 days | Mon-Fri: 9am to 5pm | Alt Sat: 9am to 12.30pm
• Working Location: Dahlia Park (nearest MRT Tampines East) | West Coast Road
• Salary Range: $2600-$2900

Responsibilities

• Providing operational support to clients, and to site team.
• To assist the Reporting Officer in the operation and administrative works:
• Updating work schedule;
• Renewal of licenses with government and statutory board;
• Process enquiries/ feedback and remain highly contactable for clients.
• Defect list and fixing date of inspection and closing summary of defect list and appointment dates.
• Process security pass, access card/carpark, bicycle label.
• Process deposits and refunds.
• Follow quality assurance procedures including cleaning, security, repairs, maintenance, painting, air-conditioning, fire-protection, lifts and emergency procedures.
• Ensure compliance of PDPA when developing and implementing. policies and processes for handling personal data.
• Ensure the cleanliness of the estate daily.
• Conduct scheduled checks and inspection, escalate irregularities to management and to clients.
• Review and recommend replacement/improvement plans for managed sites.
• Ensure building statutory requirements are complied.
• Provide essential customer service support to the residents and owners.

Requirements:

• Relevant Experience
• Diploma in Building & Estate Management / Building Services or equivalent

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Location: Balestier
• Working days: 5 days (Mon - Fri)
• Working time: 830am-6pm (Mon-Thurs) ; 830am - 530pm (Fri)
• Salary: $3300 - $3600

Overview:

This role is appointed by the Specialist Accreditation Board to oversee the accreditation of training departments and institutions in Singapore. This role is responsible for establishing and upholding the professional standards and quality of specialist training in Singapore including the evaluation of trainees' training and exit examinations.

Job Responsible:

• To provide secretarial support to the Specialist Training Committees/Residency Advisory Committee in monitoring and maintaining the training standards and deliverables

Requirement:

• Basic Degree in any discipline from a recognized University.
• Experience in providing administrative support and financial experience would be an advantage (but not essential).
• Good office skills in MS Office with experience in MS Word, Excel, PowerPoint applications.
• Must be able to perform in an environment dictated by deadlines.
• Immediate availability is preferred
• Able to work beyond office hours and on weekends/Public Holidays for meetings and events. (Time off given)

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Security Officer
Monthly Salary: $2,000
Working Location: Tanjong Pagar
Working Days & Hours: 4 Days (7-7 AM & PM Rotating)

Job Responsibilities

• Maintain peace and order within the Hotel premise and to provide safety and security to Hotel guests, patrons, employees and their belongings, and the Hotel's properties.
• Ensure no break-in and intrusion in secured and protected areas.
• Perform patrolling round in all areas of the Hotel’s premise.
• Conduct investigations on incidents involving disturbance, accidents, losses, thefts, etc. occurring in the Hotel.
• Report all matters that are harmful to the Hotel business
• Be familiar with the fire emergency plan.
• Take necessary action whenever the fire alarm is activated.
• Keep proper and updated records/entries in relevant security logs and records.

Job Requirement

• Relevant experience in hospitality industry will be an added advantage
• PLRD licensed
• Willing to work rotating shifts including weekends and public holidays

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Contract: 1 year

Location: Redhill

Responsibilities

• Collecting and analysing data
• Developing surveys and conducting interviews
• Presenting findings and writing reports
• Other duties such as supporting the preparation of the Annual Report and preparing statistics on client profiles, may be assigned where necessary

Requirements

• Degree
• Good analytical skills
• Proficiency in Excel and SPSS, is preferred
• Experience with data analysis and/or conducting qualitative analysis will be advantageous

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/9917

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Finance Executive

• Working days : Mon - Friday 830am-530pm
• Salary range: $3,300 - $3,800
• Location: Changi South

Duties and Responsibilities:

• Overseeing company accounts, all financial activities and operations to improve financial performance
• Preparing Management Accounts and Reporting Pack for the entities.
• Preparing monthly financial statements and make recommendations to improve company financial performance.
• Review and approve journals.
• Review payment
• Perform variance analysis and propose corrective actions.
• Perform proper credit control and monitor collection
• Monitor cashflow and preparing cashflow forecast
• Ensure proper internal controls are in place and perform periodic review on the controls, working closely with other functional departments in the process of improving controls.
• Responsible to ensure the year end audit and tax computation completed within the stipulated time.
• Liaise with internal & external auditors, tax agents and bankers.
• Maintains office services by organizing office operations and processes
• Procure and maintain office supplies and inventory

Job Requirements

• Diploma in Accounting & Finance or a related field
• A minimum of 2-3 years of relevant experience in finance & audit
• Proficiency in Microsoft Office applications
• Experience in using accounting software such as Xero will be an advantage

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Position: Customer Service Officer (Sales coordinator)
• Working days : Mon - Friday 830am-530pm
• Salary range: $2,400 - $2,800
• Location: Changi South

Duties and Responsibilities

• Responsible for generating and sending all customer quotes.
• Assist Operation Manager with paperwork related to Orders from Customers.
• Handle customer enquiries / work orders via email/phone.
• Key in all the job requests into system.
• Coordinate/ Liaise closely with warehouse departments & external parties to ensure timely response/delivery.
• Perform other related duties and responsibilities as and when assigned.

Job Requirements

• At least 1 year of relevant working experience
• Proficient in Microsoft Office

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Purchasing / Procurement Executive

Working Days: Monday to Friday
Working Hours: 8.30am – 6pm
Address: Marymount

Salary: $3,500 - $4,000

Procurement officers are responsible for evaluating suppliers, products, and services, negotiating contracts, and ensuring that approved purchases are cost-efficient and of high quality.

• Following and enforcing the company's procurement policies and procedures.
• Reviewing, comparing, analyzing, and approving products and services to be purchased.
• Maintaining and updating supplier information such as qualifications, delivery times, product ranges, etc.
• Maintaining good supplier relations and negotiating contracts.
• Researching and evaluating prospective suppliers.

Job Requirements:

• Diploma in Supply Chain Management, Logistics or Business Administration
• At least 1 years of relevant working experience in fulfilment and logistics role
• Proficient in Microsoft Office applications

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Duration: 12 months contract

Working hours: Mon - Fri (Office hours)

Location: Outram

Responsibilities

• To ensure the provision of prompt and accurate clarifications to customer queries.
• To ensure that feedback and complaints are followed-up appropriately.
• To ensure 90% of the applications are processed within five working days.
• To ensure that only applicants, who fulfil the relevant criteria, are considered for licences.
• To ensure that all queries are replied within five working days.
• To ensure that all records can be retrieved quickly upon request; and
• Make outgoing calls in reply or in response to callers who leave their numbers and request that operators call them back.
• The job holder is required to possess sound knowledge of the legislations, doctrines, policies and guidelines relevant to the licensing regimes. The job holder also has to keep updated of any changes to the legislations, doctrines, policies and guidelines to ensure that no licence applications are wrongly approved or rejected.
• the job holder is responsible for managing customers’ queries and feedback.
• The job holder has to scrutinise the results of the various screening records in deciding on the recommendations on whether to approve or reject the licence applications.
• The job holder has to analyse the applications and documents submitted to make recommendations to the relevant supervisor to approve or reject the licence applications.
• Any other ad hoc duties assigned.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Job Description

• To perform all functions related to the Executive Floor operation and guest relations to create and upkeep a pleasant experience for guests by rendering warm and personalized services at all times.
• Assign rooms for VIPs, EC guests and preferred corporate guests and liaise with Front Desk for efficient control of rooms.
• To perform check-in/check-out duties at the Reception.
• Attend to all guests’ enquiries and requests on hotel facilities / services, tourist information / tours, self-service launderette, photocopy service, foreign currencies, provision shop, community workshops and so on.
• Check and ensure all assigned rooms are prepared according to the Hotel’s standard and all necessary amenities and guest supplies are properly extended. Greet and welcome guests upon arrival and bid farewell upon departure especially in the lobby and at the main entrance.
• Carry out pre-arrival activities which includes, but not limit to, preparing welcome letters for VIPs and Executive Club guests, issuing meal and welcome drink coupons, efficient room assignment, charge Non-Refundable Deposit bookings, check correspondences are attached accordingly.
• Escort guests for check-in at the reception counter or check-in VIPs or preferred corporate guests in room.
• Highlight the main perks to guests and promote in-house facilities.
• Ensure smooth operations during the breakfast and cocktail hours which include the following:
• - Liaise with F&B Department to ensure that breakfast and bar are ready for Executive Club usage before the operational hours and all set up is done according to the Hotel’s established standard.
• - Provide services and attention to Executive Club guests during the operational hours.
• - Liaise with F&B Department for clearing the chafing dishes and other equipment.
• - Ensure that the cleanliness of the Executive Club Lounge is properly maintained.
• - Ensure all crockery, cutlery and napkins on the dining tables are properly set up based on the established standard at all times.
• Maintain, order and collect stock of F&B items for operation.
• Prepare room inspection report, daily duties / operation report and daily log books.
• Attend to guest’s enquiries and requests which may include flight confirmation and tour arrangement.
• Show rooms to potential guests.
• Gather important information of guests like birthdays, anniversary or others to create, maintain or update Guest History.
• Ensure that all problems or complaints are handled quickly, efficiently and courteously. Attend to guest’s needs personally whenever possible.
• Make courtesy calls to In-House guests daily for guest relations’ purpose and submit records accordingly.
• Obtain feedback and suggestion from guests for follow up.
• Be familiar with all emergency procedures and hotel policies.
• Report physical defects and hazards found in Hotel premises to Duty Manager.
• Perform daily due-out, extension of stay, late checkout, no-show, room and rate change based on established procedures.
• Show and sell rooms to potential guests, such as walk-in guests, and take room reservations, up-sell rooms and other products whenever possible.
• Carry out transactions, while adhering to hotel’s accounting and controlling procedure, in different modes of payment such as cash, credit/charged card, corporate account, vouchers, and post transactions accurately to ensure accountability of guest’s expenses. Prepare documents accordingly.
• Ensure that luggage of all guests is properly taken care of upon check-in and check-out.
• Count and balance cash float and perform proper handling of cash based on the established procedure.
• Handle all incoming & outgoing calls accordance to the Hotel’s standard.
• Perform other duties which may be assigned from time to time.

Job Requirements

Knowledge and Skills

i. Thorough knowledge of the Hotel, premises, surrounding areas and tourist spots.

ii. Familiarity with travel agents and VIP background information.

iii. General understanding of the Front Office and Housekeeping operations in regard to guest accommodation.

iv. Ability to communicate freely with guests. Ability to entertain and accommodate any specific needs raised by guests.

v. Ability to receive and handle all guests courteously and sincerely.

Education, Training Qualifications

GCE 'N' / ‘O’ Level

Experience

Minimum 2 years of experience in customer service

Job Description

1. Recruitment and On-boarding

• Support recruitment activities, including developing job descriptions, posting roles, screening resumes, conducting interviews, and extending job offers.
• Manage the on-boarding process to ensure a smooth integration for new hires, providing orientation and necessary documentation.
• Collaborate with HR management to refine recruitment and on-boarding processes, improving candidate and new-hire experiences.

2. Employee Relations

• Serve as a primary contact for employees, handling inquiries related to HR policies, benefits, and procedures.
• Assist in resolving employee relations issues and provide guidance on workplace concerns, promoting a positive organizational culture.
• Contribute to employee engagement initiatives by organizing activities and gathering feedback to enhance the work environment

3. Performance Management

• Support the implementation of the performance management cycle, assisting with goal setting, performance reviews, and feedback sessions.
• Work with managers to identify training and development needs for staff, facilitating access to appropriate learning resources.

4. HR Administration and Operations

• Ensure accurate record-keeping for all employee data, maintaining compliance with data protection regulations and confidentiality.
• Process HR documentation, including employment contracts, changes in employment status, and termination paperwork.
• Contribute to streamlining HR administrative processes, seeking efficiencies and improving service delivery.

5. Compliance and Policy Development

• Stay informed on employment law updates and assist in ensuring the bank’s HR practices comply with relevant regulations.
• Participate in the development and roll-out of HR policies and procedures, ensuring they are effectively communicated to employees.
• Conduct regular reviews of HR practices to ensure alignment with company policies and legal requirements.

6. Compensation, Benefits, and Payroll Processing

• Payroll Processing: Oversee the end-to-end payroll processing, ensuring accuracy, timeliness, and compliance with local tax and labor regulations.
• Administer employee benefits programs, managing enrollment, updates, and benefits-related inquiries.
• Conduct research on benefits options and assist HR management with recommendations to ensure competitive offerings.
• Provide guidance to employees on benefits-related questions, assisting with claims and enrollment processes.

7. Mentorship and Support

• Act as a mentor to junior HR officers, providing guidance and sharing best practices.
• Assist with training new HR team members, helping them understand HR procedures and systems.
• Contribute to a collaborative HR team environment, promoting knowledge sharing and professional development

Job Requirement

1. Minimum of 3-5 years of HR experience, ideally within the banking or financial sector.

2. Strong understanding of HR processes, employment laws, and HR best practices, with a focus on recruitment, employee relations, and benefits administration.

3. Excellent communication and interpersonal skills, with the ability to engage effectively with employees and management.

4. Proactive, solution-oriented approach with a strong attention to detail.

5. Given that we are a Taiwanese bank; knowledge of mandarin is essential as the role involves preparing email correspondence and periodic reports for overseas branches and HQ in Taiwan.

6. Team-oriented with a collaborative approach and a commitment to maintaining confidentiality and discretion in handling employee information.

To take charge of technical compliance for all authorities submissions, including liaising with the relevant authorities' personnel, consultants and architects to achieve the design intent as well as meet all authority requirements. To provide technical advice and support for design staff.

• Polytechnic Diploma in Singapore or similar
• At least 2 years working experience in Singapore
• Familiarity with Singapore authority requirements, especially for redidential developments
• Sense of Responsibility and able to work as part of a team
• Organised and Methodical
• Strong proficiency in Autocad
• Photoshop and Sketch-up skills perferable
• Familiarity with MS Office

Customer Service Officer - Call Center (Banking)

Role: Shifts role (Morning and Afternoon Shifts)

Job Requirement:

• Comfortable with using computer applications and tools.
• 1 to 3 years of experience in customer-facing roles (front or backend)

Job Role and Responsibilities:

• Achieve set Customer Center targets (KPIs) while upholding service quality.
• Ensure accuracy and compliance for customer requests.
• Promote the Bank's products and services through cross-selling.
• Assist customers in transitioning to the Bank's digital platform based on their preferences.
• Uphold professional standards when interacting with customers
• Demonstrate flexibility in work deployment as needed.
• Assist Operations in managing customer requests and transactional follow-ups.
• On the job training will be provided.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Duties & Responsibilities:

• Organize monthly employee sports and recreational activities
• Develop promotional materials for employee activities, such as posters and email notifications
• Schedule interviews between candidates and hiring managers
• Prepare onboarding documents and communications for new hires
• Assist in organizing learning trips for schools to promote community engagement
• Help compile monthly training reports and track employee training hours
• Manage course registration for internal and external training, including confirmation and billing
• Participate in various ad-hoc projects to support the HR team and enhance overall HR operations

Requirements:

• 1 year of experience in HR function
• Good organizational and communication skills
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Ability to work well both independently and in a team environment

Job Description:

- Responsible for the company's brand marketing planning, promotion and other related work, the development of brand marketing plan, and monitor the implementation.
- Responsible for market research, analysis, develop product strategies and programs according to market demand.
- Plan and organize landing brand promotion activities to enhance brand awareness and reputation.
- Responsible for the strategy and execution of the brand's online and offline operation activities, to explore user needs and product core values.
- Responsible for brand word-of-mouth management and crisis Public Relation handling to protect the company's brand image.
- Coordinate the cooperation of internal departments to promote the smooth implementation of projects.

Job requirements:

- College or above, majoring in marketing, advertising, media, or other related majors.
- 5 years or more experience in brand marketing planning, familiar with the Internet industry market.
- Comfortable hands-on and in excellent market research, data analysis and program development skills.
- The ability to handle crisis public relations, able to deal with brand-related emergencies in a timely manner.
- Fluent in English and Mandarin as there be frequently used with business stakeholders from China.

Key Responsibilities:

1. Operational Strategy & LeadershipDevelop, execute, and refine operational strategies aligned with the company’s growth objectives and values.
   Lead the strategic planning process and ensure smooth execution of projects across all departments, particularly with compliance, technology, and client services.
   Establish operational KPIs and regularly assess performance to ensure the organization meets its objectives efficiently and sustainably.
   
2. Team Management & DevelopmentBuild, lead, and mentor a high-performing operations team that reflects a diverse, inclusive, and respectful workplace culture.
   Develop and implement effective workforce planning, fostering professional growth opportunities and clear career pathways.
   Maintain a fair and progressive workplace by promoting inclusive practices in hiring, development, and employee engagement.
   
3. Financial ManagementOversee financial performance metrics and budgetary planning, ensuring operational activities align with financial targets.
   Identify cost-saving opportunities while maintaining a high standard of service and operational efficiency.
   Collaborate with finance teams to manage and optimize operational budgets, providing timely reporting to the CEO and board.
   
4. Process Optimization & Risk ManagementAnalyze, develop, and implement operational policies to increase productivity, streamline workflows, and enhance customer experience.
   Ensure compliance with regulatory standards, industry best practices, and internal policies to mitigate operational risks.
   Implement robust risk management practices and conduct regular audits to maintain an effective control environment.
   
5. Stakeholder EngagementBuild strong relationships with key stakeholders, including clients, regulators, and partners, to support organizational goals.
   Act as a liaison between executive leadership and operations, ensuring alignment on strategic objectives and policy implementation.
   Champion transparency and accountability across all levels of the organization to foster trust and operational efficiency.
   

Qualifications:

• Bachelor’s degree in Business Administration, Operations Management, or a related field; MBA or relevant postgraduate degree is a plus.
• 10+ years of experience in a senior operations role, with a track record of successfully scaling and optimizing operational functions.
• Strong leadership and team-building abilities, with a commitment to fair and progressive workplace practices.
• Experience in a fast-paced, technology-driven environment, with a deep understanding of regulatory requirements and risk management.
• Excellent strategic planning, financial acumen, and stakeholder management skills.

Core Competencies:

• Strategic Mindset – Able to translate strategic objectives into actionable plans with measurable results.
• People Leadership – Strong commitment to building an inclusive and diverse workplace, fostering respect and equal opportunity.
• Results Orientation – High attention to detail with a focus on achieving operational excellence and performance targets.
• Adaptability – Demonstrates resilience and adaptability in response to evolving business needs and industry changes.

Our Client, an electricity producer is currently looking for a Control & Instrumentation Technical Officer.

Location: Jurong Island And Bukom

Responsibilities:

• Carry out repair and rectification of equipment failure and malfunction. Test and recommissioning of rectified system or equipment
• Carry out the overhaul, inspection, calibration, servicing program during plant scheduled outage.
• Implement modification, upgrading, and installation plans for plant system and equipment for enhancement, availability, and reliability improvement.
• Maintains detailed work reports, spreadsheets, graphs, plots on computer-based software (Maximo, MS Word, and MS Excel)
• Assist Engineers and Technical Officers in the maintenance work
• Supervise contractors under his charge

Requirements:

• Nitec/Diploma in Electronics Engineering or equivalent
• Possesses knowledge of Instrumentation
• Preferably possesses 1 years of experience in Power Plant or Oil and Gas industry (fresh grads are welcomed)
• Self-driven, with a good working attitude and a good team player
• Is available on standby after office hours for emergency calls
• Have a safety mindset and display good workplace safety behavior.
• Be a part of the CERT team and be actively involved in emergency responses whenever called upon.

By sending your job resume to us, it shall be deemed that you have agreed and hereby give your consent to Merries Employment LLP in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within Merries and/ or with the client(s) of Merries. If you wish to withdraw your consent, please notify us.

We regret to inform only shortlisted candidates will be notified.

Merries Employment LLP

EA Licence No: 14C7362

Posting Personnel: Kong Fong Ting
EA Personnel Registration No: R1987853

Job Description:

• Planning and coordinating Public Relation programme for the project
• Handle enquiries and feedback pertaining to the project, to work closely with the relevant parities such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
• Dealing with requests and complaints from the public
• Overall in-charge and responsible for the internal and external publication and communication issue
• Working closely with all contractors and take proactive measures in mitigating all complaints arising from the construction activities
• Filing and maintain up-to-date file records to enable quick retrieval
• Provide administrative support assistance and other ad-hoc jobs if required

Job Requirements:

• GCE 'O'/'A' Level with 1 to 2 years of public relations experience, preferably in building trade as BSC supervisor
• Good communication & interpersonal skills

ROLES & RESPONSIBILITIES

Chartering

· Chartering out the vessels operated by company

· Chartering in vessels from the market for company’s own cargoes & program.

· Calculating owner estimate for charter in/out (Voyage Charter, COA, TC)

· Preparing in principal approval for charter in/out to management.

· Preparing tender summary for charter in/out.

· Negotiations, preparation of fixture recaps and charter parties.

· Through knowledge of charter party clauses, terms, and their implications.

· Maintain and update and manage the list of all potential customers, brokers and ship owners who are potential customers of the company.

· To liaise with brokers, owners, charterers, logistics service providers alike on a regular basis to understand market sentiment and competition.

· Keep abreast of the latest fixtures and market sentiment by word of mouth (including telephone) and reading market reports.

· Market development and customer relationship management and network development with traders, cargo owners and vessel owners.

Operation

· To ensure proper operation of controlled vessels during employment TC or spot and maximize performance, time charter equivalent (TCE), always following global standards and international regulations.

· Undertake voyage planning to meet international regulation and charter party.

· Respond to vessel issues, customers’ requests, terminal, agent

· Communicating with charterers, brokers, agents and vessels regarding voyage orders, vessel itineraries, etc.

· Handle bunker and route optimisation.

· To ensure vessel deployment, operations improvement, and cost optimisation.

· Provide voyage instructions to vessels, review stowage planning, coordinate agency appointments, review PDAs and FDAs, monitor vessel cargo operation, at sea and in port.

· Monitor vessel performance during voyages i.e. speed and consumption.

· Handle questionnaires, certificates, LOIs, LOPs, and all relevant supporting data.

· Update company database with required information with regards vessel and voyage performance.

· Assist in ship chartering issue i.e disputes, claims, computation for freight, demurrage & laytime, and other claims.

· Responsible for following up on post fixture activities.

QUALIFICATIONS

· Bahelor's Degree or equivalent. Bachelor in Ocean Engineering/Mechanical Engineering/Industrial Engineering, with 5-8 years experience in Shipping Chartering/Operation tanker vessels

· Good knowledge of Charter Party terms.

· Good knowledge in freight cost and charter hire calculations

· Good negotiation skills and have a good understanding of market conditions.

· Good planning and execution skills in voyage operations.

· Conversant with Master, Agent, Charterer, Terminal, and other requirements.

· Able to work irregular hours to attend and ensure timely operation is in compliance to charter party.

· Proficiency in English both written and spoken, good working knowledge of Microsoft Office.

· Data entry and responsible for proper filing, reporting, and sorting of operation documents.

Job Type : Full Time, Contract Basis

Expected Salary : Sgd XXXXX/month (will commensurate according to experience and qualifications)