Customer Relations Officer (Call Centre External)

5 days across Mon - Sun (must be able to work weekends)

UP $2.8k

Tanjong Pagar

Responsibilities:

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email

• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries

• Type of calls consist and not limiting to

a. Concession related matters (i.e lost of card/replacement procedure/extension issues/application issues)

b. Filing of claims for customer (i.e over-deduction/failure to exit/double deduction)

c. Point to point enquiries from customer

d. Related issues (i.e Simple Technical issue, investigation of mismatch fare)

e. Perform out bound calls to customers who leave callback

• Ensure proper recording of conversation with customer in the call centre system

• Meet/exceed all individual and team key performance indicators (KPI) set by the management

• Maintain a positive and helpful approach in interactions with all customers

• Able to work during weekend and perform OT when necessary

• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in call centre is highly preferred or customer service experience

• A team player with good interpersonal and communications skills

• Self-motivated and able to work independently with minimal supervision

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

• Perform full spectrum of accounts receivable
• Responsible for timely and accurate billing of invoices, debit/credit note, etc.

Requirements:

• Diploma in Accounting
• At least 2 years of experience in Accounting

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Handle full spectrum of AR, AP
• Manage General Ledger data entries

Requirements:

• Diploma in Accounting
• At least 1 years of accounts/book keeping experience in shipping industry
• Proficient in Microsoft Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Duties and Responsibilities

• Provide guidance to Accounts Receivable and Accounts Payable colleague.
• Review Accounts Receivable transactions.
• Review and approve staff claims.
• Prepare Inventory adjustment.
• Involve in yearly stock take exercise.
• Prepare month end journals.
• Prepare bank reconciliation.
• Prepare GST report.
• Prepare monthly management report.
• Handle inter-company transactions and reconciliation.
• Prepare monthly balance sheet schedule.
• Liaise with external auditor and handle audit queries .
• Ensure accurate and timely month end and year end closing and reporting

• Identify any foreseeable risk arising from the workplace or work processes.
• Perform site safety & health audit, meeting and prepare reports for relevant parties.
• Create safety & health management programs and ensures effective implementation.
• Review workplace records, certificates, notices and documents and kept under the WSHA.

Requirements:

• Diploma in Workplace Safety & Health or equivalent
• Registered WSHO with ECO and ECMO
• At least 5 years of WSHO experience in LTA Projects.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Maintaining contacts with airlines, trade, industry and government bodies to keep abreast of information and economy/market developments
• Manage daily shipping co-ordination of shipments by air, sea (export/import/3rd party/local delivery)

Requirements:

• GCE O Level and above
• At least 2 years of working experience as Sales admin

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Manage a full set of accounts

· Review and manage all bookkeeping activity

· Perform other financial operations such as petty cash management, bank reconciliation, checking of expense claims

· Prepare audit schedules and monthly management accounts

· Manage GST, annual audit, budgeting, and forecasting exercises

· Prepare monthly payroll, CPF submission, Annual IR8A submission

· Audit and Claims Processing with ESG, WSG (Fun Management)

· Provide support for consolidation during SICCI group audit (Jan-Dec)

· Ensure Audit Reporting SICCI/SME Centre AGM takes place as per regulatory requirement

· Bank interfacing

· Approval Matrix, as per decisions to be made on signatory

· HR submissions and HR Admin matters:

v Database management, Leave, Claims

v Employment and compliance with regulatory concerns regarding employees

v Study and review of employment contracts

v Employee Handbook

v Policy development and Documentation

v Recruitment and Staffing

v Exit Staff Documentation Formalities

· Identify, initiate and execute opportunities for continuous process improvements

· Maintain staff records and administer the employees’ compensation and payroll process

· Manage the recruitment and selection process

· Maintain records as per ISO standard

· Procurement factoring in Related Party Transactions reporting

· Maintain all statutory required records regarding to property

· Vendor and Contract Management

· Negotiations with Vendors

· Liaising with Legal officers on contracts

· Assisting the Finance Manager

· Trade Documentation cash reconciliation

- Knowledge of Xero Accounting software

· Any other ad-hoc duties when assigned by the Management

Job Purpose

The Professional Officers Division (POD) houses a centralized pool of academic staff under the Professional Officers scheme. Professional Officers come with specialised and deep technical skills acquired through extensive industry experience. They form the talent pool which brings a much-needed industry perspective to student learning. They facilitate applied learning and applied research in SIT, complementing the academic expertise of the faculty to bring industry practices and applications into the curriculum.

Professional Officers leverage on their industry experiences to create authentic learning environments, where discovery and innovation take place. They act as coaches and mentors to students during practical learning activities such as laboratory sessions, Capstone Projects and the Integrated Work Study Programme (IWSP). Professional Officers could also lead or work with faculty on industry innovation projects to provide solutions to the industry.

In addition to their role in applied learning and applied research, Professional Officers manage the centralised laboratory facilities and resources in SIT. With Technical Officers, laboratory safety professionals, and administrators in POD, they jointly develop central policies and processes for the safe and seamless operation of laboratories in SIT.

Key Responsibilities

• Design and teach labs & practice modules
• Mentor students in Capstone Projects and the Integrated Work Study Programme (IWSP)
• Lead or co-lead innovation projects with industry
• Manage labs and equipment to support academic programmes and applied research

Job Requirements

• A good degree in Chemical Engineering or a related field. Masters, PhD and/or relevant professional certifications would be advantageous
• Deep technical specialist with 10 or more years of working experience in the Chemical Process Technology field would be preferred
• Operational Knowledge in unit operations (for e.g. Heat Exchanger, Distillation Column, Reactors, Cooling Tower etc)
• Practical knowledge of Quality Management Systems and Engineering standards including but not limited to ISO9001, OSHA and BSI etc
• Practiced in Chemical Process Design software (for e.g. HYSYS)
• Extensive experience and knowledge of industry practices to bring industry perspective to SIT
• Keen interest in innovation projects, with demonstrated ability in developing solutions to technical problems
• Strong supervisory skills and enjoy working closely with students in an educational environment.

• Responsible for the day-to-day maintenance of electrical, electronic, electro-hydraulic, and electro-pneumatic automation systems.
• Handle electrical / electronic / electro-hydraulic/electro-pneumatic/ automation equipment failures and carry out fault diagnosis with the aim to resolve the issue.
• Evaluate the planned maintenance schedule for fleet electrical, electronic, electro-hydraulic, and electro-pneumatic automation systems, as well as power generation, backup power sources, and fire detection systems, and then submit the findings to the technical manager.
• Study areas for improvements and modifications on electro/automation system and create methodical recommendations for efficient operation of the vessel.

Requirements:

• Diploma in Electrical/Electronic Engineering or equivalent
• At least 2 years of onboard sea going vessels experience as an Electrical Technical Officer in oil/gas/chemical tankers or offshore support vessels.
• Hands on experience in troubleshooting and fault diagnosis skills encompassing various areas such as electrical, instrumentation, automation, control, as well as air conditioning and ventilation systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Position title: Accounts Executive (Fund Accounting)

• Location: Robinson Road
• Working Days: 5 days (Mon-Fri)
• Working hours : 9:30AM - 6PM
• Upon confirmation:
  Can choose 8:30AM - 5PM / Default hours
  

Job Description:

• Handle full sets of accounts for clients and prepare monthly financial reporting.
• Provide professional client service and ensure reporting timelines are met.
• Prepare/Review month-end payments and online banking transactions.
• Prepare/Review GST report and filing.
• Audit liaison and drafting of financial statements.
• Preparation of XBRL submission
• Compute monthly payroll and year-end remuneration returns (e.g.:Form IR8A)
• Any other ad-hoc duties as assigned.

Note: Senior Executive role includes coaching, guiding and review Executive & Assistant’s work

Requirements:

• Candidate must possess a Degree in Accountancy or equivalent.
• 3-5 years of relevant working experience in handling full set of accounts.
• Must possess experience in managing multiple entities’ full sets of accounts & consolidation / prior work experience in professional firms.
• Candidates who are currently studying / attained Accounting Professional Certificate (ACCA, CPA are advantageous)

Interested applicants may choose to apply / Contact me your updated resume for our consultant to find you a suitable oppurtunities

Contact Number : +65 90839650

LIM JUN SHENG Reg No: R22104301

The Supreme HR Advisory Pte Ltd EA No: 14c7279

Salary: $ 3000 - $ 3200 (Depends on Work Experiences)
Working Time: Monday to Friday, 8am - 5pm
Working location: Ang Mo Kio

Key Objectives:

To performs accounting services and providing administrative support. Assist with the maintenance and updates of finance policies and processes.

Requirement:

• At least Diploma in Accounting / Finance or related fields
• Minimum 2 years of relevant experience in Accounting
• Able to maintain full set of account
• Proficient in accounting and tax preparation software

Responsibilities:

• Assist in formulating and implementing internal control procedure.
• Assist in the review and recommend new or improvements to finance work processes.
• Daily monitoring of inward transactions.
• Work closely with external counterparts for completion of monthly closing.
• Ensure accurate & timely submission of claims and prompt disbursements.
• Responsible for the processing of GIRO Application Forms and liaison with respective banks for approval.
• Provide reliable details for cashflow projections.
• Maintain Fixed Assets Register along with regular asset count.
• Proper documentation of workflow and policies.
• Review AP ageing with long outstanding balances and follow-up closely for closure.
• Liaison with audit partners.
• Perform ad-hoc duties as assigned by superior.
• Ensures compliance with local government requirements
• Perform other related duties as necessary or assigned

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Responsibilities:

• Handle full set of accounts for clients
• Perform timely closing of accounts and submission of GST returns
• Prepare monthly/yearly reports, bank reconciliation, management reports, fixed assets registers and audit schedules
• Prepare corporate tax computations
• Prepare of compliance reports
• Generate payroll reports
• Review of accounts prepared by junior
• General Office administrative and Secretarial duties.
• Handle any other ad-hoc duties / tasks assigned

Requirements:

· Diploma/CAT/LCCI Certificate in Accounting/ Certificate in Business Studies/ Higher NITEC in Accounting/Pursue ACCA

· Minimum 2 years of experience in full set of accounts

· Proficient in Quickbooks accounting system and Microsoft Office

· Proficient in taxation will be an added advantage

· Possess positive working attitude and able to work independently with minimum supervision and work with initiative

· Able to multi-task and work under pressure under tight deadlines.

· Able to commence work immediately or within short notice preferred.

· Mature and Meticulous

• Perform full spectrum of accounts receivable
• Responsible for timely and accurate billing of invoices, debit/credit note, etc.

Requirements:

• Diploma in Accounting
• At least 2 years of experience in Accounting

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Perform full spectrum of accounts receivable
• Responsible for timely and accurate billing of invoices, debit/credit note, etc.

Requirements:

• Diploma in Accounting
• At least 2 years of experience in Accounting

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Company overview

Nomura is an Asia-based financial services group with an integrated global network spanning over 30 countries. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Asset Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com

Aon’s Benefit Index®, Nomura’s benefits rank #1 amongst our competitors

The Central Compliance team apply specialist knowledge to support management of compliance risk regionally, through applicable controls, training, policies and procedures on a cross-divisional basis. The activities of the Central Compliance team include Conduct Risk Management, Compliance Risk Assessment/Testing, Infrastructure compliance advisory, and the management of Compliance Policies, Standards and Reporting.

The SG Country Compliance team apply specialist local regulatory knowledge to support management of compliance risk arising at a country level. They maintain local registrations and licenses and maintain relationships with key local financial regulators, acting as a primary contact point for regulatory notifications, enquiries, inspections and investigations.

Key Responsibilities

The Compliance Officer will report to the Regional Conduct Risk Officer and will provide support across various ongoing run the bank and change the bank initiatives in relation to Country Compliance (Singapore) and Central Compliance (particularly the Regional Conduct Office and Compliance Testing) as directed by the Regional Conduct Risk Officer or the Head of Central Compliance Asia.

Key focus areas include:

Country Compliance (SG)

• Serve as a point of contact for regulatory licensing matters of representatives in Singapore, and work closely with team members to ensure all conditions and obligations associated with entity and individual licenses are complied with.
• Provide ongoing compliance support in the advice and execution of Nomura’s regulatory obligations on areas as assigned, as well as local and regional compliance policies.
• Support Nomura with addressing regulatory requests, including coordinating dissemination of regulatory notifications and surveys, as well as managing and coordinating enquiries, regulatory meetings, inspections and investigations.
• Support with the investigation, escalation and reporting of suspected or actual breaches of financial regulatory requirements, internal compliance policies and standards, or other misconduct matters.
• Prepare and/or coordinate submission of periodic or ad hoc regulatory returns.

Conduct Office (AEJ)

• Support the conduct risk management framework and processes in firm on matters a delegated.
• Monitoring of Conduct through MI production.
• Perform periodic assessment and evaluation on conduct MIs and working with Nomura’s shared services Powai team to improve, enhance and ensure quality of MIs.
• Ensuring integrity of MIs and timely distribution to stakeholders. Performing checks on data before reporting and distribution of MIs.
• Ensure that the MIs are distributed to the relevant parties, committees for their review and awareness.
• Regular review of KRIs used to monitor conduct to ensure their relevance and updated to reflect key trends.
• Participate or partner with relevant stakeholders in organizing the relevant culture or conduct surveys, assessing responses and proposing measures in response to feedback received
• Regular update of the conduct trainings and presentations on conduct risk to new hires

Compliance Testing (AEJ)

• Execution of compliance testing on such areas as may be assigned.

Other Matters

Involvement in such other projects and initiatives as may be delegated including broader central compliance initiatives.

Requirements:

• 4- 6 years or above experience in Compliance or directly related Control functions
• Knowledge of Compliance Risk and Control operational framework
• Strong communication and interpersonal skills with the ability to confidently collaborate with other teams in Compliance
• Detail-oriented and organized team player with impeccable integrity
• Self-motivated and able to work with tight deadlines
• Adaptable and eager to learn and develop as a Compliance Professional
• Proficient in Excel and Powerpoint
• University-level degree preferably in Economics, Finance, Business or Legal

Diversity Statement

Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.

DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time.

Nomura is an Equal Opportunity Employer

SFID: 5167

[1 year contract]

5 days, 9am-6pm

Salary: $3200-$3400

Address: The Westgate, Jurong East

Job Purpose:

This role is responsible to prepare settlements. Ensure payments are in line with the business contracts and are processed in a timely manner.

Job scope:

• Check and compile documents for Accounts Settlement and issue payment requests.
• Issue accounting notes and prepare Statement of Accounts.
• Check sales and purchase contracts.
• Ensure completeness of deal entry and match against signed contracts for physical trade.
• Perform validation of the trades done against trade incoterms.
• Acknowledge incoming payments from clients swiftly.
• Handle office enquiries on all incoming monies matters.
• Liaise with counterparties to verify payments.
• Liaise with overseas companies to reconcile the accounts.
• Maintain proper filing and accurate documents/records.
• Any other tasks, duties or projects as assigned by the direct manager.

Requirements:

• Diploma in Accountancy or Business Administration.
• At least 2 to 3 years of experience in accounting for a commodity trading house.
• Proficient in Microsoft Excel.
• Knowledge of Microsoft Dynamics 365 F&O is an added advantage.

Benefits:

• Completion bonus upon 1 year of contract
• 14 days Annual leave
• Medical & Dental benefits

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Job Description:

• Generate an invoice or CN
• Keep petty cash (SGD, USD, and EUR) on hand for care-off fees and vessel cash collection.
• Ensure that deadlines for accounting are met
• Handling reimbursement requests
• Upload invoices to the online customer portal.

Requirements:

• O level, ITE, NITEC, and/or equivalent professional experience
• Proficiency with Microsoft Office
• Strong communication abilities and fluency in both written and spoken English
• Capable of working under deadline pressure and in a fast-paced setting

Roles & Responsibilities:

· Update supplier's invoices into accounting system after matching with Delivery order/Service report/Vehicle Log Book, Purchase Requisition (if applicable).

· Prepare payment list for approval

· Reconciliation of supplier's statement

· Issuance of fulfilment invoice

· Handling COD collection and COD payout

· Investigation and document cash card transactions, and perform cash card top up

· Following up customer payments

· Record and process all business transactions in the accounting system using double-entry accounting

· Perform other ad-hoc duties as required.

Requirements:

• Minimum Diploma in Finance/Accounting
• Must be proficient in Microsoft Excel and Microsoft Word
• Must be able to work independently and within stipulated deadlines.
• Meticulous, self-motivated, responsible, proactive and able to work as team.
• Able to start work immediately or short notice.
• Able to work on Alternate Saturdays (WFH), weekdays work in office
• Comfortable to work in West Coast/Clementi/Jurong East Area

(Contract role, yearly renew)

Working Day: 5-6-5-6 work weeks (follow roster)

Working Hours: 8am to 5pm

Location: Geylang Bahru

Salary: Basic $2500 - $3000

Job Description:

• Handles phone-manning
• Data entries and record keeping
• Provide best solution or alternative to complaints
• Work closely with operations department
• Other ad-hoc duties assigned

Job Requirement:

• Diploma holder with a minimum of 2 years of customer service experience
• Possesses IT knowledge
• Able to do shift work, and work on Public Holidays and Overtime

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

• Liaise with various Statutory Boards, Government Departments, and sub-contractors to ensure smooth execution of works

Requirements:

• Diploma in Communication or equivalent
• At least 2 years of experience in construction industry

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Customer Service Officer

• Working Hours: Monday-Friday 8.30am - 5.30pm; Saturday 8.30am - 12.30pm
• Salary: $2,000 - $2,800
• Location: Ubi

Requirements:

• 1 year experience as customer service

Jobs Scope:

• Daily cash collection
• Handle inbound & outbound calls, and reply to emails with regards to general enquiries, complaints, service requests & troubleshooting.
• Email allocation to officers for technical service arrangements.
• Coordinate and liaise closely on service arrangements with various internal departments and external parties to ensure timely response to customers.
• Administrative duties
• Preparation of quotations and bill processing
• Other duties as assigned

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Customer Service Officer

• Salary: 2.2k to 2.6k
• Working hours: Monday - Friday (8-5pm), Saturday (8-5pm, Alternative Saturday)
• Location: JTC Defu Industrial City, Singapore [ Paya Lebar ]

Position Overview

The Customer Service Officer (CSO) is a vital member of our team, responsible for

providing exceptional customer service and support. This role involves handling inbound

queries, managing equipment rental bookings, and identifying opportunities to increase

sales through excellent service.

Responsibilities:

Customer Service and Support

• Respond to customer inquiries via phone, email, walk-in and live chat with professionalism and empathy.
• Provide accurate information about our products, services, and rental terms.
• Resolve customer issues promptly, ensuring customer satisfaction and loyalty.
• Process equipment rental bookings, modifications, and cancellations efficiently.

Inbound Sales

• Identify sales opportunities during customer interactions by understanding customer needs and suggesting appropriate rental equipment and services.
• Guide customers through the rental process, upselling and cross-selling where applicable to enhance their experience and meet their needs.
• Achieve and exceed monthly sales targets by converting inquiries into sales and rental agreements.
• Maintain up-to-date knowledge of promotions, deals, and new products/services to
• inform and attract customers.

Administrative Duties

• Keep accurate records of customer interactions, transactions, comments, and complaints.
• Coordinate with the logistics and maintenance teams to ensure equipment availability and readiness for customers.
• Process payments and handle financial transactions with confidentiality and accuracy.
• Provide feedback on customer service processes and equipment offerings to enhance business

Requirements:

• Diploma required; further education or certification in customer service, sales, or related field is preferred.
• Proven experience in customer service, with a background in sales or a target-driven environment preferred.
• Familiarity with sales software and CRM tools is a plus.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Job Highlights:

• Conveniently located within short walking distance from Raffles Place MRT / Telok Ayer MRT.
• 1 WFH day a week with staggered work hours upon confirmation.

Job Descriptions:

• Handle full sets of accounts for clients and preparation for monthly financial reporting.
• Provide professional client service and ensure reporting timelines are met.
• Prepare/Review month-end payments and online banking transactions.
• Prepare/Review GST report and filing.
• Audit liaison and drafting of financial statements.
• Preparation of XBRL submission.
• Compute monthly payroll and year-end remuneration returns. (e.g.Form IR8A)
• Client relationship management, including but not limited to, professional advice to clients, projects/tasks management/coordination.
• Any other ad-hoc duties as assigned.

Requirements:

• Candidate must possess a Degree in Accountancy or equivalent.
• Minimum 3-5 years of relevant working experience in handling full set of accounts.
• Those with experience in professional firms is an advantageous.
• Candidate must be proficient in English & Japanese (JLPT N2) to liaise with and to provide consultation to Japanese speaking clients stationed in Japan.
• Able to multi-task in a fast-moving environment.
• Self-motivated and serious work attitude.
• Detailed and customer-service oriented.
• A good team player.

Company Benefits:

• Quarterly townhall session & team bonding.
• Bi-monthly workshops & seminars for our employees to stay up to date with the relevant industrial knowledges & latest regulations.
• Comprehensive group medical and hospitalization insurance benefits.
• We encourage our employee’s professional development by offering Study Leave & professional qualification course subsidy.

Job Highlights:

· Conveniently located within short walking distance from Raffles Place MRT / Telok Ayer MRT.

· 1 WFH day a week with staggered work hours upon confirmation.

Job Description:

· Handle full sets of accounts for clients and preparation for monthly financial reporting.

· Provide professional client service and ensure reporting timelines are met.

· Prepare/Review month-end payments and online banking transactions.

· Prepare/Review GST report and filing.

· Audit liaison and drafting of financial statements.

· Preparation of XBRL submission

· Compute monthly payroll and year-end remuneration returns (e.g.Form IR8A)

· Client relationship management, including but not limited to, professional advice to clients, projects/tasks management/coordination.

· Any other ad-hoc duties as assigned.

Requirements:

· Candidate must possess a Degree in Accountancy or equivalent.

· Minimum 4-5 years of relevant working experience in handling full set of accounts.

· Those with experience in professional firms is an advantageous.

· Candidate must be proficient in English & Japanese (JLPT N2) to liaise with and to provide consultation to Japanese speaking clients stationed in Japan.

· Able to multi-task in a fast-moving environment.

· Self-motivated and serious work attitude.

· Detailed and customer-service oriented.

· A good team player.

Company Benefits:

· Quarterly townhall session & team bonding.

· Bi-monthly workshops & seminars for our employees to stay up to date with the relevant industrial knowledges & latest regulations.

· Comprehensive group medical and hospitalization insurance benefits.

· We encourage our employee’s professional development by offering Study Leave & professional qualification course subsidy.

Reporting to the Student Services Manager, Student Services, this role will be part of a customer-fronting team within a private education institution.

Accountabilities:

• Student Services: Execute the day-to-day work processes for the smooth delivery of services to SIM GE learners.
• Provide inputs or suggestions to improve on systems and processes to improve the efficiency and effectiveness of Student Services department.
• Executes work processes to ensure that SIM GE student interactions are responded to in accordance to policies, procedures and regulatory requirements.

If deemed competent during assessment of interview and with relevant years of experience, candidates will be considered for Senior Student Services Officer / Executive with the additional roles below:

• will additionally support the Supervisor in monitoring the day-to-day work processes for the smooth delivery of services to SIM GE learners.
• will provide guidance to team members to perform their duties effectively and efficiently.
• will assist the Supervisor to analyse the team's student interactions through the monthly scorecard.
• assists in audits on Student Services department.

Job Requirements:

• A recognized Diploma / GCE "A" / "O" Levels.
• Minimum 3 years of working experience within a service environment, preferably in a diverse education setting.
• Understanding of call centre operations, with knowledge of customer service and enquiry-handling processes is a must.
• Bilingual with good command of spoken and written English.
• Knowledge of Microsoft Office software.

Personal Attributes

• Excellent interpersonal, written and communication skills.
• Good planning and organisational skills.
• Ability to engage effectively with people of diverse background.
• Ability to communicate effectively with students and parents.
• A team player who is able to work with academic staff and administrative support personnel.
• Able to work independently and as a member of multiple and varied teams.
• Able to work on flexi-hours and Saturdays when required.