Job Description & Requirements

• To plan, manage, oversee and be responsible for all aspects of the health, safety and environmental matters for the Project. To advise and report to Developer and ensure the Project complies with its statutory obligations.
• To be responsible for health, safety and environmental control, update the Safety Management System Manual and to ensure that all works adhere to the procedures and instructions.
• To manage the team of Assistant Safety Managers and ensure all duties and responsibilities required of they are discharged professionally and competently.
• He shall prepare a monthly status update for review with Developer but not restricted to the following
• To keep up to date with changes in current legislation and to bring to the attention of the Project Superintending Officer(s) any relevant new legislation.
• To ensure the notification of the Project Superintending Officer(s) if the corrective action agreed after any workplace inspection is not implemented by the arranged date.
• To vet and endorse the minutes of all safety-related meetings and other meetings as directed by the Developer.
• To ensure the implementation and monitoring of appropriate safety measures in accordance with the Workplace Health and Safety Act.

Requirement:

• At least 5 years of relevant experience in the construction industry preferably 3 years with developer/main contractor
• Must be a registered Workplace Safety and Health Officer with MOM and have been practicing as WSHO for at least 5 year
• Must be registered a Envoronmental control officer with NEA
• Must be a registered Environmental Control officer and Earth Control Measures Officer.
• Good communication skills and team player

Job Scope

• Record Management: Ensure the accurate and secure handling of patient records, including the creation, storage, retrieval, and destruction of records in compliance with legal and organizational standards.
• Data Entry and Maintenance: Input patient information into electronic health record (EHR) systems and maintain the integrity of data by updating records as necessary.
• Confidentiality and Compliance: Uphold patient confidentiality and comply with healthcare regulations such as HIPAA (Health Insurance Portability and Accountability Act) to protect sensitive information.
• Collaboration: Work closely with healthcare providers, administrative staff, and other departments to facilitate the flow of information and ensure proper documentation.
• Quality Assurance: Conduct audits and quality checks to ensure accuracy and completeness of medical records, identifying and resolving discrepancies.
• Training and Support: Provide training to new staff on record-keeping protocols and assist them in using the EHR system effectively.
• Reporting: Generate reports on medical records for management and regulatory purposes, analyzing data as needed.
• Patient Interaction: Occasionally assist patients in accessing their medical records, ensuring they understand the process and their rights.

Requirements

• Min Diploma in any discipline
• Must have prior experience as a medical records officer

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Location: Ubi.

• Maintain partial/full sets of accounts and assist to prepare monthly management accounts
• Accounting for property development/investment projects
• Loan administration functions
• Liaise with auditors, tax agent and consultants on compliance matters
• Manage cash flow and working capital
• Support the team on ad hoc assignments and project implementation

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Job Description

• Provide HR administrative and corporate services
• In charge for the on boarding and off boarding of staffs
• Applications for various types of claim, grants, programmes and courses for employees
• Updating of employees' personal particulars
• Managing of employees' leave and claims
• Assist with promotion/demotion process and awards
• Conduct gift valuation and manage welfare grants for personnel
• Other ad-hoc duties assigned

* 8-10 Weeks of lead time before starting work - Pre-Employment Administration

Requirements

• Diploma in HR or relevant discipline or A-Level with minimally one year of experience
• Singaporeans only
• Proficient in Microsoft Office especially Excel

Other Information:

• Locations: Bukit Gombak, Hillview & Depot Road (Might have to rotate between 3 different locations)
• Salary: $2400 - $2800
• Performance Bonus
• 14 Days Annual Leave
• Duration: 4+5 Years contract (renewable)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Job Info:

• Entitle AWS & VB
• Monday to Friday 7.50 am to 4.55 pm
• Tuas; Company transport is provided at designated pick-up points island-wide
• 1 year contract (renewable)

Key Responsibilities:

• Oversee the entire recruitment and talent acquisition process.
• Manage vacancy requisitions and update manpower transactions.
• Post job openings through internal and external channels.
• Collaborate with recruitment agencies to source candidates.
• Conduct interviews and screenings, selecting candidates that align with hiring managers' needs.
• Administer work passes and manage onboarding procedures.
• Organize and participate in career talks and job fairs.
• Prepare monthly recruitment reports.
• Assist in the development of company recruitment strategies.
• Coordinate Workplace Health Promotion and company recreational activities.
• Perform other ad-hoc duties as assigned by the superior.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Chan He Guang | EA Personnel No.: R23117560

Location: Tuas Shipyard Road (Transport provided at Lakeside MRT)

Working hours: 8.30am to 5.30pm

Duration: 12 months contract extendable

Job Description

• Oversee the entire Purchase Requisition to purchase Order process
• Ensure accuracy in matching invoices with orders
• Finalize all accounts payable transactions
• Submit all required documents to the Finance department
• Obtain necessary signatures before submitting to Finance
• Manage the process for making progressive payments
• Scan all completed documents into share folder
• Other ad hoc duties assigned

Requirement

• Minimum Diploma in any field with minimum 1-2 years of experience in procurement

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

• Location: Central & West
• Salary: $2500 - $2900
• Duration: 4+5 years contract
• Working hours: Monday to Friday: 8.30am to 6.00pm

Responsibilities:

• Support with raising of procurement requests and perform goods receipt via Authorities IT systems.
• Liaise with vendors for item availability and delivery schedule.
• Support with the processing of Request For Quotation (RFQ) to vendors.
• Educate and guide employees on the procurement policies and processes.
• Provide monthly procurement status report.
• To support timely response to employees’ enquiries on procurement matters.
• To assist supervisors with periodic audit checks and preparation of audit reports.
• To meet the quality service standards and customer satisfaction ratings as stipulated by the Authority.

Requirements:

• Diploma in Business Management or relevant discipline
• Good knowledge of Microsoft Office software/applications (e.g. Excel) and experience in SAP and Business Warehouse will be advantageous

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Location: Redhill

Duration: 6 Months

Working hours: 8.30am to 6.00pm (Mon - Fri)

• Handle full sets of accounts
• Prepare monthly Journal entries including accrual and necessary adjustments
• Weekly Cashflow planning
• Manage AR collection and liaise with operation closely for AR aging and other matters
• Maintain fixed asset management (Filing system)
• Compute monthly sales commission
• Perform inter-company reconciliation
• Audit schedule updating and quarterly review
• Quarterly GST report
• Assist in annual reporting and tax return & annual budget
• Provide support to AP team.
• Other ad-hoc duties assigned from time to time.

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Duties

• Attend to customer inquiries and provide excellent customer service experience
• Perform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other services
• Perform opening and closing settlement for POS and BSS for daily cash reconciliation
• Perform bag wrapping service and upselling of baggage services or products
• Perform acceptance and issuance of baggage deposits according to Standard Operating Procedure (SOP)
• Conduct bag search in accordance to SOP and ensure compliance to security standards dictated by the management and Airport police
• Responsible for store cleanliness and image
• Any other duties as assigned by management

Job Specifications (Qualifications/Experiences):

• Familiarity with POS system will be on an added advantage
• Good interpersonal and communication skills
• Team player
• Ability to converse in basic English
• Able to obtain an Airport Pass (Airside).
• Able to carry up to 25kg luggage

*Singaporean Only*

*6 days work week*

*Fixed shift

Afternoon: 2.40pm - 11pm OR

Night : 10.45pm - 7am

Our client is a global MNC, one of the most established pioneers in the Chemical industry. Due to business needs, they are now recruiting a Planning Officer to be part of their Logistics Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Planning Officer:

• Support the department in planning daily delivery schedules, buying plans, and managing monthly inventory control.
• Address and resolve delivery issues in collaboration with relevant teams.
• Perform administrative tasks, including raising purchase requisitions for inventory items.
• Coordinate and arrange mandatory training courses for workers.
• Maintain accurate records, including ISO documentation, for the department.
• Manage internal and external communications related to logistics.

Requirements:

• Diploma in related field
• Relevant experience in Delivery Planning

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Principal Responsibilities and Duties:

Independently coordinate with Caterer on daily meal requirements such as:

• Review menu and coordinate with caterer to supply correct quantity and meals, and at the required timings.
• Provide information on the quantity and meal types.
• Provide feedback received from elderly or staff pertaining to the food supplied.

Manage volunteers independently:

• Screen and deployment of volunteers.
• Plan volunteer roster per delivery session
• Prepare delivery list.
• Conduct briefing to individual or corporate group volunteers.
• Coordinate with volunteers to deliver ration packs.
• Assist volunteers when they encounter issues.
• Arrange for volunteer coordinators for weekends and public holidays.

Administrative work:

• Generate monthly reports.
• Submit monthly claims.
• Provide support and guidance to MOW Logistics Officer.

Other responsibilities:

• Screen new referrals independently.
• Assist in identifying presenting/underlying issues and problems to design a care plan to promote better independence for client at home.

Core Competencies Skills and Attributes:

• MSOffice 365.
• Passionate to serve the elderly.
• Patient and sensitive to the needs of the elderly.
• Good in problem solving and critical thinking.
• Good interpersonal and communication skill.

Job Description:

• To assist Safety Manager on all safety, health, environmental, and welfare matters, to ensure the Project complies with its statutory obligations, safety requirements, and aerodrome safety standards.
• To be responsible for health, safety, and environmental control, and to assist Safety Manager to ensure that all works adhere to the procedures and instructions.
• To assist Safety Manager in liaising and co-ordinate with stakeholders, authorities and agencies and other Consultants employed by Developer.
• To put up daily situation reports.
• Ensure risk assessment and safe working procedures are correctly executed on-site.
• To conduct daily health, safety, and environmental inspections, prepare reports and follow up with Project Safety Team / Contractors for closure.
• To carry out investigations into all accidents and near-miss incidents and to record the findings on the relevant forms.
• Wear appropriate personal protective clothing/equipment and observe all safety requirements/procedures.
• To implement and monitor appropriate safety measures in accordance with the Workplace Health and Safety Act and Safety Management System.
• To highlight areas where training/certification is required to meet the standards imposed by Legislation, Approved Codes of Practice, or H.S.E. guidance

Requirements

• At least 03 years of Project relevant experience in the construction industry preferably 2 years with the developer/main contractor.
• Must be a registered Workplace Safety and Health Officer with MOM.
• Has developed a Risk Management Implementation Plan (bizSAFE Level 2) or equivalent

ACCOUNTS CUM ADMIN ASSISTANT

Responsibilities:

Accounts

Collect documents (invoices, receipts & etc) from hotel and ensure documents are complete and accurate.

Follow up with the hotel if there are missing or incomplete documents.

Enter collected documents and their details into accounting system and verify that all information is accurately reflected in the system.

Process vendor invoices, perform matching to ensure proper documentation and prepare payments to vendors

Maintain full set of accounts for hotel (revenue reconciliation, bank reconciliation, AR/AP Ageing report, and etc)

To prepare for monthly accounting journal entries

To ensure proper filing of accounts documentations and supporting documents.

Assist in payroll processing for hotel staff, including calculating hours worked and managing deductions.

Prepare financial reports specific to hotel operations, such as daily revenue summaries

Perform any other accounting/finance duties and responsibilities as and when necessary.

Admin

Keep Track of staffs leave record

Maintain office supply inventories, arrange of courier, scanning and filing of document

Adhoc duties will be assigned

Requirements:

· Minimum ‘Higher Nitec /Dipolma

· Basis accounting knowledge will be added advantage. Prior experience in a similar role within the hospitality industry is highly valued.

· Able to multi task and work efficiently. Strong organisational skills and attention to detail.

· Required skill(s): Microsoft Office

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

• Reviewing and verifying GST compliance (billing related only) and accuracy.
• Follow up with customers on overdue payments and outstanding invoices.
• Organize AR aging meetings with key stakeholders and preparation and analysis of data prior to the meetings.
• Cross-check audit confirmations with data in the accounting system to ensure consistency.
• Initiate and request for updates to customer master data
• Address and resolve queries from internal customers & external customers
• Monitor and execute month end closing tasks, including the review of provisions for doubtful debts, checking cost centers expenses for potential wrong postings, etc.
• Review and approve balance sheet schedules, ensuring long-standing items are followed up and resolved.
• Review and approve journal entries to ensure accuracy and compliance with accounting standards.
• Perform weekly payment checks, ensuring timely and accurate disbursements.
• Preparation of the monthly profit & loss breakdown by department for internal reporting.
• Preparation of balance sheet presentation slides for management review.
• Prepare and submit government surveys and legal expenses reporting
• Coordinate the preparation and signing of intercompany service level agreement
• Collaborate with cross functional teams to ensure exception and quality service delivery
• Support various ad-hoc tasks and duties as assigned by the finance team

Requirements:

• Experience with financial reporting and account reconciliation.
• Experience in managing customer invoices, payment applications, and collections.
• Knowledge of monthly closing processes and preparation of journal entries.
• Diploma in Accounting, Finance, or a related field.
• Fresh graduate with good understanding of scope of work can apply
• Advantage if familar with SAP

Other information:

• This role is a contract role for 8 - 12 months duration.
• Location is in Bishan, walking distance from Marymount Station

ACCOUNTS CUM ADMIN ASSISTANT

Responsibilities:

Accounts

Collect documents (invoices, receipts & etc) from hotel and ensure documents are complete and accurate.

Follow up with the hotel if there are missing or incomplete documents.

Enter collected documents and their details into accounting system and verify that all information is accurately reflected in the system.

Process vendor invoices, perform matching to ensure proper documentation and prepare payments to vendors

Maintain full set of accounts for hotel (revenue reconciliation, bank reconciliation, AR/AP Ageing report, and etc)

To prepare for monthly accounting journal entries

To ensure proper filing of accounts documentations and supporting documents.

Assist in payroll processing for hotel staff, including calculating hours worked and managing deductions.

Prepare financial reports specific to hotel operations, such as daily revenue summaries

Perform any other accounting/finance duties and responsibilities as and when necessary.

Admin

Keep Track of staffs leave record

Maintain office supply inventories, arrange of courier, scanning and filing of document

Adhoc duties will be assigned

Requirements:

· Minimum ‘Higher Nitec /Dipolma

· Basis accounting knowledge will be added advantage. Prior experience in a similar role within the hospitality industry is highly valued.

· Able to multi task and work efficiently. Strong organisational skills and attention to detail.

· Required skill(s): Microsoft Office

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

Our esteemed client, an established MNC, is searching for a HR Officer, Assistant:

Job Responsibilities

• Oversee the full recruitment and talent acquisition process.
• Manage vacancy requisitions and update manpower transactions.
• Post job openings through internal and external channels.
• Coordinate with recruitment agencies to source suitable candidates.
• Conduct interviews, screen applicants, and select candidates that meet the hiring managers' requirements.
• Administer work passes and manage the onboarding process for new hires.
• Participate in career talks and job fairs.
• Prepare monthly recruitment reports.
• Assist in developing and implementing recruitment strategies for the company.
• Help organize Workplace Health Promotion and company recreational activities.
• Perform other ad-hoc tasks as assigned by your supervisor.

Job Requirements:

• Diploma or Degree in Human Resource Management or a related field.
• 2-3 years of experience in recruitment or relevant HR roles.
• Strong understanding of HR functions and processes.

Additional Information:

• Salary: Up to SGD 3,500 +AWS +VB
• Working Location: Tuas
• Working Days: 5 Days' work week, 7.50am to 4.55pm

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

Job Description:

• providing accounting and clerical assistance to the accounting department.

• preparing and maintaining accounting documents and records for year-end auditing.

• handle accounts Receivables / Payables.

• preparation & submission of Quarterly GST

• submission of Monthly CPF contribution.

• handle a full Set of Accounts.

• assist in statutory reporting and management reporting.

• Bank reconciliation.

• Performing other administrative tasks assigned by Management from time to time such as :

• preparation & submission of monthly Project progress claim.

• issue of DO / Tax Invoices / PO

• receive and distributes office mails.

• forwarding / reply emails to clients.

• filing , scanning and proper record keeping of correspondences and other relevant documents.

• Other ad-hoc duties as requested by Directors.

Requirements:

· Minimum Diploma in Accounting & Finance/Business Administrative

· At least 2 years working experience in accounts role.

· Good knowledge and hands on experience on general accounting system is preferred.

· Mature and self-motivated

· Good interpersonal skills with ability to interact with all level of staff, handle cross department issues and participate actively in staff/operation meetings.

· Independent and hardworking.

Job Description:

• Process, validate, post and record invoices received from clients via KOFAX to SAP
• Booking of invoice via 3-way match and investigation of differences
• Process payments to clients according to terms of payment and follow up on payment queries from clients
• Perform clients' statement of account reconciliation
• Collaborate with stakeholders from various departments to resolve discrepancies address clients issues
• Management of Clients’ Billings
• Account/ coding of the billings
• Preparation of associated monthly reconciliations
• Timely completion of month end activities
• Balance sheet schedules monthly updates
• To contribute or partake in the implementation of Finance related initiatives and/or continuous improvement projects.

Job Requirements:

• Possess at least Diploma in Accountancy or equivalent.
• Min 3 years of relevant working experience in Accounts Payable (3 way match), inventory reconciliation, GL and reporting. 
• Must have experience with SAP HANA

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Job Summary:

We are seeking a qualified and experienced Workplace Safety and Health Officer (WSHO) with a strong background in marine dredging and document control.

The ideal candidate will be responsible for ensuring the highest standards of safety and health practices on marine dredging sites, while also managing and coordinating documentation across technical, operations, purchasing, and inventory sections.

Job Responsibilities:

1. Safety Management

• Develop, implement, and monitor safety policy and structure as well as safety programs in compliance with regulatory requirements for marine dredging and all other marine activities.
• Recommend and propose regular cost-effective and optimisation improvements plan forinternal safety protocols.
• Conduct regular site inspections, safety audits, and risk assessments to ensure a safeworking environment.
• Prepare safety report such as Risk Assessment (RA), Safe Work Procedure (SWP), Permit-to-work for shipyard & maintenance state and other necessary documentation for management and regulatory bodies.
• Investigate accidents and incidents, identify root causes, and provide recommendations for preventive measures.
• Act as the main liaison with authorities (MOM).
• Conduct departmental onboarding and safety briefings, training, and toolbox talks with workers to promote awareness of safety practices.
• Ensure the proper use of Personal Protective Equipment (PPE) and adherence to safety protocols.

2. Document Control

• Ensure proper documentation prepared by each section, review and file the documents for technical, operations, purchasing and inventory section.

3. WSH Compliance

• Ensure WSH compliance for operations to shipbuilding and ship-repairing, marine dredging and maintenance.
• Oversee the safety of marine equipment, vessels, and operations during all marine activities.

Job Requirements:

• Certified Workplace Safety and Health Officer (WSHO).
• Minimum 5 years of experience in marine dredging or marine construction.
• Strong knowledge of safety regulations and standards related to marine works.
• Strong familiarisation with marine dredging equipment and procedures.
• Experience in document control or records management across technical, operations, purchasing, and inventory sections is highly desirable.
• Excellent communication skills and ability to coordinate between departments for documentation purposes.
• Ability to work in challenging environments and adapt to the specific safety needs of marine projects.
• Strong in self-initiative, able to plan and execute all safety related activities with management approval.
• Strong problem-solving skills and attention to detail.
• Proficient in MS Office and other software (Novade etc).

Office hours

Location: Changi

1. Deliver personalized service over the telephone to customers on Housing loan, car loan and auto loan on their services enquiries in an effective and efficient manner.
2. Review customer existing home loan package and advice accordingly on the various option available
3. To protect home loan portfolio by managing customer expectation on loan repricing package offered
4. To respond and follow up on customers’ request promptly and accurately
5. Identify cross-sell opportunities during customer interaction and proactive calling.
6. Consistently deliver excellent quality service to our customers to achieve total customer satisfaction

Regards,

Lini

Recruitment Consultant

R22108463

RESPONSIBILITIES & DUTIES:

• To review all Authority's and Contractor's drawings

• To provide all relevant endorsements required by the relevant authorities

• Supervise all civil, structural and geotechnical building works, both permanent and temporary

• To ensure that contractor had obtained all necessary permits and clearance to work

• To conduct site inspection and ensure that contractor(s) implement corrective actions and timely preventive/mitigation measures to protect surrounding structures

• To coordinate the contractor, AC, QP(D), relevant agencies, including interfacing contractors and consultants etc for the works

• To review, evaluate and assess all formwork structure, formwork support systems etc

• To review and supervise safety, environmental and health matters

• To supervise the installation of instrumentation

• To supervise sanitary and plumbing installations, pump drainage works etc

• To review, evaluate and assess the monitoring of instrumentation and interpretation of the results and provide analytical results/presentations

• To review Contractor's design and supervise all works

QUALIFICATIONS & REQUIREMENTS:

• Min. 3 years of experience in Cut & Cover tunnelling or supervision of installation of monitoring instruments, collation of monitoring data and use of software for presentation of monitoring data for analysis and interpretation.

• Diploma in Civil and Structural Engineering

• Possess a valid RTO cert by JAC of IES/ACES as QSS Singapore

Job Purpose

Assist Front-of-House (FOH) management in providing customer service at any AHL venues and performing FOH services to all customers within corporate guidelines with the objective of providing high service standards.

Duties and responsibilities

• Provide high-quality front-of-house services at Arts House Limited venues.
• Function as Venue Officer (as scheduled), delivering excellent customer service to all patrons and visitors.
• Assist managers in maintaining venue standards and ensuring consistency in venue operations.
• Supervise the upkeep and presentation of public areas.
• Support the coordination of special events and gala performances when needed.
• Address and resolve issues or complaints.
• Ensure adherence to safety protocols and emergency evacuation procedures.
• Conduct public tours of the venues, as required.
• Provide hospitality services for partners, guests of honor (GOH), and VIPs.
• Maintain the Customer Service counter/front-of-house, including the display of posters, brochures, and other materials.
• Lead in-house tours at AHL venues.
• Manage and supervise casual staff during performances and events.
• Assist the Customer Service Manager with the training of casual staff, as needed.
• Carries out general customer service duties, including reception tasks at the Information Counter.

Qualifications

Educational qualifications

• Diploma with a good pass in English or equivalent work experiences

Experience

• 2 years' experience in customer service or event management

Specific Skills required

• Strong customer service skills, with the ability to interact with the public in a friendly and professional manner.
• Excellent interpersonal and communication abilities, proactive with the capacity to think quickly and solve problems effectively.
• Proficient in spoken English and a second language.
• Basic computer proficiency, including Microsoft Office.

Note: This is a 2-year contract position. Required to perform shift duties.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Responsibilities:

• Oversee accident reporting and clarify the claims process to customers, such as bus captains, taxi/private hire vehicle hirers, and relief drivers.
• Implement effective claims management to meet KPI targets for claims outcomes.
• Collaborate as part of the team to ensure the company recovers losses from third parties or defends against claims from individuals involved in road accidents.
• Coordinate with workshops and relevant parties to communicate with third-party insurers, legal representatives, and passengers on behalf of SMRT Buses and Strides Premier Fleet.
• Work with various departments within SMRT Buses, Strides Premier Fleet, and associated agents to pursue any claims effectively.

Requirements:

• Diploma in General Insurance or related field.
• At least 2 years of working experience in Motor insurance claims.
• Proficient in using MS Office Applications.
• Good negotiation, problem solving, and analytical skills
• Possess excellent written and verbal communications skills
• Proficient in Microsoft Windows, Word, Outlook and Excel.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.