Roles & Responsibilities

1. To support and implement Safety / Workplace Safety & Health system at project site

2. To conduct regular safety inspections to ensure that all site activities are carried out in accordance to MOM safety requirements and regulations

3. To conduct safety inductions and orientations

4. To conduct risk assessment and enforce preventive measures

5. To conduct daily EHS toolbox meeting, prepare & maintain PTW records

6. Recommend stop work order to Project Manager when unsafe conditions arise and to promptly correct any unsafe conditions or safe work practice

7. Work closely with the Project Manager and safety personnel to ensure safety measures are being carried out accordingly

8. Any other duties as may be assigned

Job Description

• Execution of the Public Outreach and engagement programme
• Assist in public relation management pertaining to the works
• Shall be responsible for the production of pamphlets and other materials related to the public relations effort.
• Shall be responsible for the compilation and submission of a monthly list of feedback / complaints with indication on the action taken.
• Initiate the public relations programme.
• Dissemination of information during the course or works.
• Draw up the public relation implementations schedule.

Job Requirements

• Min “0” levels or equivalent and good communication and strong interpersonal skills
• Min. 2 yrs work experience
• Possess class 3 driving license
• Have excellent communication skills

We are seeking a Public Relations Officer to nurture a strong industry network, increase awareness and develop an enviable corporate image by developing and executing effective communication and media relations programs.

Responsbilities includes:

· Coordinating all public relations activities

· Developing a marketing communications plan including strategy, goals,

budget and tactics

· Developing a media relations strategy, seeking high-level placements in

print, broadcast and online medias

· Direct social media team to engage audiences across traditional and new

media

· Leverage existing media relationships and cultivate new contacts within

business and industry media

· Manage media inquiries and interview requests

· Create content for press releases, byline articles and keynote

presentations

· Monitor, analyze and communicate PR results on a quarterly basis

· Evaluate opportunities for partnerships, sponsorships and advertising on

an on-going basis.

· Build relationships with thought leaders to grow industry awareness

· Maintain a keen understanding of industry trends affecting clients and

make appropriate recommendations regarding communication strategy

Job Descriptions

• Monitor contractors' daily activity, site progress, schedule and safety on site
• Carry out administrative works and other duties as required by QP/Superintending Officer/Consultant/Employer
• Review and check all the drawings, specifications, and to ensure that works are carried out in accordance with the approved plans/drawings.
• Highlight discrepancies, feedback site progress and non-conformances/irregularities to QP/Consultants/Employer.
• Assist in reviewing of contractor's method statements and working procedures and assure contractor followed on site.
• Prepare lists of defects, monitor the progress of rectification works and ensure all the defects are satisfactorily rectified.
• To ensure all the construction works have complied statutory requirements

Requirements

• Candidate must possess at least Higher secondary/Pre-U/A level/College/ Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post-Graduate Diploma/Professional Degree in any field.
• Must be registered as Resident Technical Officer (RTO) with BCA/IES/ACES
• At least 1 Year of working experience in the related field is required for this position.
• Required Skill(s): Microsoft Office, Autocad
• Preferably Junior Executive specialized in Engineering - Civil/Construction/Structural or equivalent.
• Shall have a certificate in Building Construction Supervisors Safety (BCSS) Course
• Candidate with civil/infrastructure experience will be considered earlier.
• Must be a team player with strong leadership, communication, and supervision skills

AlwaysHired is mandated by our distinguished client in the logistics sector to recruit for Customer Service Officer (multiple headcounts). The work location will be based in the west region across a few different areas.

Job Responsibilities:

• Coordinate Warehouse activities
• Handle customers enquires across all touch points (email, hotline)
• Generate Pick list and Packing list from Warehouse Management System (WMS)
• Perform customer system SAP for inbound and outbound activities
• Liaise with the internal operations team to meet customers’ requirements
• Inventory reconciliation between customer system and WMS
• Billing
• Assist in other ad-hoc assignment as may be required
• Fresh graduates can be considered

Job Requirements:

• Minimum GCE ‘N’/'O'/Diploma
• Singaporeans only
• Chinese language proficiency is required to communicate with regional Chinese-speaking customers

Benefits:

• AWS, Variable Bonus
• Competitive Annual Leave
• Regular office hours, overtime pay applicable should overtime be required
• Company Transport (to and fro) provided at selected pick-up points (near MRT station)

We regret to inform that only shortlisted candidates will be contacted.

Ong Jian Fu (Keith) | EA: R1327244

Job Responsibilities:

• Lead technicians for rectification works
• Liaising and managing external vendors and contractors
• Carrying out maintenance, repairing and servicing tasks on ACMV system including BMS, chilled water system, FCU, AHU and mechanical ventilation system
• To carry out preventive / breakdown and corrective maintenance
• Attend to defects, complains and requests promptly
• Ensuring safety while carrying out of maintenance work
• Preparing of technical reports on breakdown and proposals
• Review and tracking of work progress
• Perform any other ad hoc duties assigned

Job Requirements:

• NITEC or Diploma in Mechanical Engineering
• Minimum 3 years and above in ACMV Facilities Management environment is a must
• Honest, committed and hardworking individual

Visitor Management Officer
Location: Alexandra
* TRAINING PROVIDED, Must be open to shift work

Job Description:
- Providing Customer Service to Visitors
- Assist at registration counter
- Guiding visitors on the usage of the self-service kiosk
- Assisting patients on wheelchair if needed.
- Guiding visitors to the gantry.
- Delivery of food and other items to the patients as and when required

Shift Schedules:
Shift A ~ 8am-8pm
Shift B ~ 9am-7pm
Shift C ~ 11am-7pm

Work Schedule:
According to roster set up.
Attire: Black Pants and shoes.
Uniform for Top will be provided.

Attention to: Hailey Yang

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Roles & Responsibilities

a) Perform environmental control/enforcement support to the team.

b) Identify any foreseeable risk of pollution arising from the workplace or work processes.

c) Propose practical action to eliminate any foreseeable ill-health, prevention of pollution at workplace.

d) Any other ad hoc duties required or assigned by Management that are relevant to the project.

Requirements

• Registered ECO (NEA)
• At least 2 years of relevant working experience
• knowledge of all relevant environmental policies, legislations, and guidelines, independent, with strong discipline and accountability.

Job Descriptions

• Monitor contractors' daily activity, site progress, schedule and safety on site
• Carry out administrative works and other duties as required by QP/Superintending Officer/Consultant/Employer
• Review and check all the drawings, specifications, and to ensure that works are carried out in accordance with the approved plans/drawings.
• Highlight discrepancies, feedback site progress and non-conformances/irregularities to QP/Consultants/Employer.
• Assist in reviewing of contractor's method statements and working procedures and assure contractor followed on site.
• Prepare lists of defects, monitor the progress of rectification works and ensure all the defects are satisfactorily rectified.
• To ensure all the construction works have complied statutory requirements

Requirements

• Candidate must possess at least Higher secondary/Pre-U/A level/College/ Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post-Graduate Diploma/Professional Degree in any field.
• Must be registered as Resident Technical Officer (RTO) with BCA/IES/ACES
• At least 1 Year of working experience in the related field is required for this position.
• Required Skill(s): Microsoft Office, Autocad
• Preferably Junior Executive specialized in Engineering - Civil/Construction/Structural or equivalent.
• Shall have a certificate in Building Construction Supervisors Safety (BCSS) Course
• Candidate with civil/infrastructure experience will be considered earlier.
• Must be a team player with strong leadership, communication, and supervision skills
• Immediate vacancy

Our client is a local established Medical Manufcaturer. Due to business needs, they are now recruiting a Admini Officer to be part of their Administrative Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Admin Officer:

• Handle document preparation, filing, and general administrative tasks.
• Operate office equipment such as computers, fax machines, and photocopiers efficiently.
• Manage the flow of incoming and outgoing communications via office tools.
• Monitor and maintain office supplies, ensuring stock levels are sufficient.
• Oversee the processing of outgoing mail when necessary.
• Ensure a safe and secure working environment.

Requirements:

• Min Diploma in related studies
• At least 1 year of administrative experience is highly prefer. Entry level is welcome

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Senior Treasury Officer

Roles & Responsibilities

· Assist the finance director in managing the company's funds, preparing fund plans, and communicating with the bank regarding fund pools, bank accounts, and other matters;

· Responsible for the financial business of the company's treasury center, including but not limited to credit granting, loan contract establishment, post loan management, etc.;

· Responsible for communicating with EDB regarding the supervision of the treasury center; Responsible for communicating financial needs and other financial services with affiliated enterprises within the group;

· Assist the finance director in handling financial business-related matters.

Job requirements

· Bachelor's degree or above;

· More than two years of experience in financial business;

· Priority will be given to work experience in finance and asset management (banking, FTC center);

· Fluent in both Chinese and English;

· Priority given to Chinese international students with backgrounds;

· Capable of independently completing tasks; Being able to recognize the company culture;

· CFA Priority

· Proficient in Chinese and able to liaise fluently with mandarin speaking counterpart

· Singaporean & PRs only

Job Summary

We are searching for a talented and passionate Chief Technology Officer to join our growing team! In this role, you will lead a team of software engineers to design, develop, and implement innovative technology solutions to meet our users' and business needs. You will collaborate closely with our leadership team, designers, product managers, and software engineers to bring our technology products to life.


Job Description:

- You will be responsible for setting and delivering our engineering team's OKRs
- Lead and inspire our engineering team to foster strong collaboration and build a great product
- Understand our business goals and create a strong technology strategy to achieve them
- Improve our system architecture and software engineering practices through your experience
- Work closely with other key stakeholders to align engineering efforts for maximum impact
- Identify and advocate new technologies and tools to drive innovation and productivity
- Optimize costs and relationships with software vendors and technology partners
- Dive in and get hands-on with our engineering efforts when necessary!


Requirements:

- 5+ years experience in technology leadership roles, preferably in startup environments
- Strong background in software engineering, system architecture, and emerging technologies
- Experience with React/React Native, Ruby, AWS ecosystem, social / e-commerce products a plus
- Strong analytical and problem-solving skills. Ability to create timely technical plans that drive impact
- Excellent interpersonal skills and ability to communicate technical concepts to non-technical stakeholders
- Bachelor's degree in Computer Science, Software Engineering, or a similar field / strong equivalent experience

Kindly send resume to [email protected], only shortlisted candidates will be contacted.

Responsibilities:

• Conduct regular inspections of facilities, identifying and addressing maintenance needs.
• Oversee operations and cleanliness on ground
• Perform general cleaning to maintain cleanliness
• Manage customer complaints in professional manner
• Facilitate planning of work schedules and deployment of manpower, effective work processes and the capability development of staff
• Ensure compliance with health and safety regulations.
• Conduct training for staff on safety practices and emergency procedures.
• Maintain stock of supplies of materials and equipment implement maintenance schedules for tools and equipment

Qualifications:

• Good Interpersonal, communication and strong leadership skills
• Strong analytical and problem-solving skills.
• Able to work under pressure
• 6 days’ work week and required to work on Fridays, Saturdays, and Sundays

Job Description

• Perform accounting duties, including receivables and payables processing, general ledger maintenance and bank reconciliation
• Assist on monthly closing and reporting processes.
• Preparation of GST schedules and submission
• Maintain internal records and documentation.
• Assist in administrative and ad hoc duties.

Job Requirements: -

• Minimum ’N’ Level
• Knowledge of handling a full set of accounts will be an added advantage.
• Able to multi-task and pay attention to details
• 3 full working days a week

Our client is APAC’s leading Corporate and Advisory Services firm. They are looking for a Finance and Accounts Manager to assist their team for the next phrase of their business. They are located in South – easily accessible.

Key Responsibilities:

• Manage and deliver financial services for diverse clients, ensuring timely completion and high-quality results.
• Review and oversee client accounts, statutory reports, and service tax returns monthly.
• Consolidate group accounts and prepare head office reports for clients with multiple subsidiaries.
• Evaluate client accounting systems and recommend improvements in internal financial controls.
• Monitor regulatory compliance and ensure adherence to current disclosure standards.
• Liaise with clients, auditors, and tax agents on accounting-related queries.
• Guide junior staff and manage billings and collections for client services.

Requirement:

• Diploma / Degree in Accountancy
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Overview: -

• Basic UP $2800 (W Exp) + Transport $100 + Food +50 + Completion bonus (1 month)
• 5 Days office hours
• Pasir Panjang
• Contract Role

Your Responsibilities: -

• Review customers’ contracts and cross-check with sales data for claim processing
• Responsible to resolve unidentified receipts, timely allocation of customer payment & account reconciliation
• Generate BI reports weekly to review net sales revenue (NSR) for customer claim justification purposes
• Conduct monthly AR review with Commercial and send SOA to customers

You will need: -

• Degree or diploma holder with a minimum of 2 years of experience in AP/AR.
• Proven experience with SAP and BI Reports.
• Experience with Microsoft 365 is advantageous.
• Advanced proficiency in MS Excel for efficient and effective handling of large data volumes.

Interested applicants may click "Apply Now" to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Job Description

• Industry/ Organization Type: Manufacturing - Aerospace
• Position Title: Accounts Officer (GL)/ Accounts Assistant (GL)
• Working Location: Loyang Way
• Working Hours: 5 days (Monday to Friday, 8 AM to 5.18 PM)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Perform monthly account closings and maintain the general ledger with all required supporting schedules.
• Manage journal entries in the ERP system.
• Oversee the Fixed Assets Register and update monthly book rates in the ERP system.
• Reconcile monthly bank statements.
• Prepare GST schedules and file GST returns.
• Conduct year-end closing procedures and respond to audit queries, providing necessary schedules to auditors.
• Provide information for tax computations to the tax agent.
• Undertake other tasks as assigned by the Head of Accounting and Finance.

APPLY NOW!!!

• Diploma or equivalent in Accounting and Finance.
• Minimum 2 years of relevant experience in general ledger and accounts closing functions.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68959 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing - Aerospace
• Position Title: Accounts Officer (Treasury)/ Accounts Assistant (Treasury)
• Working Location: Loyang Way
• Working Hours: 5 days (Monday to Friday, 8 AM to 5.18 PM)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Process invoices and payments for trade vendors.
• Prepare invoices and supporting documents for trade facility applications.
• Monitor invoices lacking Goods Received Notes (GRN) and coordinate with the Sales Team for timely resolution.
• Track advance payments to vendors, ensuring invoices are matched to GRN and accurately posted in the ERP system.
• Manage all transactions related to trade accounts payable within the ERP system.
• Reconcile vendor statements of accounts to ERP records.
• Address year-end audit inquiries specifically related to accounts payable.
• Perform additional duties as assigned by the Head of Accounting and Finance.

APPLY NOW!!!

• Diploma or equivalent in accounting and finance.
• Minimum 2 years of experience in finance-related functions, particularly in treasury or accounts payable.
• Individuals without experience are encouraged to apply, training is provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68960 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing - Aerospace
• Position Title: Accounts Officer (AP)/ Accounts Assistant (AP)
• Working Location: Loyang Way
• Working Hours: 5 days (Monday to Friday, 8 AM to 5.18 PM)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Process invoices and payments for trade vendors.
• Prepare invoices and supporting documents for trade facility applications.
• Monitor invoices without Goods Received Notes (GRN) and coordinate with the Sales Team for resolution.
• Track advance payments to vendors until invoices are matched to GRN and posted in the ERP system.
• Post all trade accounts payable transactions to the ERP system.
• Reconcile vendor statements of accounts with ERP records.
• Address year-end audit inquiries related to accounts payable.
• Perform other tasks as assigned by the Head of Accounting and Finance.

APPLY NOW!!!

• Minimum Higher NITEC in Accounting or equivalent accounting certification.
• Individuals without experience are encouraged to apply, training is provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68958 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Implement ECM plan according to QCP design
• Devise ECM operation
• Maintenance and inspection programme on site
• Assist the QECP to monitor ECM effectiveness throughout various stages of construction
• Work with the ECO to organise campaigns, training courses and other activities to develop and sustain the interest of workers in maintaining good environmental standards in the construction site

Requirements

• At least 2 years of relevant experience in the related field is required for this position.
• Must be registered under the IES (Institute of Engineers Singapore) ECMO Registry
• Possess good working attitude.
• Strong interpersonal and communication skills
• Willing to work in East region of Singapore.

Our Client is one of the leading player in Hospitality industry in Singapore. Due to business needs, they are now recruiting a Guest Service Officer/ Porter to be part of their Concierge team for ongoing transformation projects. They are located Central - easily accessible.

Duties:

• Greet and assist guests entering and leaving the building.
• Open doors and provide directions or information.
• Monitor and control access to the building.
• Help with packages, luggage, and deliveries.
• Ensure security by keeping an eye on the entrance area.

Requirements

• Good communication and interpersonal skills.
• Professional appearance and demeanor.
• Ability to stand for extended periods.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

The Position

Coordinate Information Protection & Security services in alignment with global Information Protection & Security. Ensure cost efficient protection of Boehringer’s information assets and intellectual property by minimizing risks of disclosure and unauthorized use, including those measures necessary to detect, document, and counter such threats.

Duties & Responsibilities

• Coordinate Information Protection & Security relevant topics within the respective location. Ensure a consistent and effective security approach according to the global IP & Security strategy. Ensure local alignment with architectural specifications and standards.
• Drive further development and improvements of existing services and consolidation of services. Reduce duplicate processes for the same purpose. Identify security risks and propose remediation measures to minimize risk for Boehringer. Transfer local demands and mandatory requirements into regional and global processes.
• Lead the design and execution of the IT security awareness program, ensuring that employees are well-informed about new threats and best practices for identifying and preventing security incidents. Work closely with business units and functions to understand and establish acceptable levels of risk, providing expert advice on risk management and control measures.
• Implement and continuously improve awareness programs. Ensure compliance with internal and external regulations and frameworks. Conduct audits and minimize findings, using observations to improve compliance. Initiate and monitor measures and preventive actions.
• Strong knowledge and adherence to external standards (ISO27001/002, NIST, CIS, KRITIS) and internal IT security regulations, including global and local information governance and data privacy requirements.
• Support Information Protection & Security, including Information Protection & Security initiatives. This role drives consistency across the OPU and monitor the level of compliance.

Requirements

• Computer science/IT degree or adequate professional IT Security skills. Experienced in cyber security, IT audit or IT risk management.
• Fluent in respective local language and English.
• Minimum 2 years of experience in IT Security/Risk Management
• Cyber Security Professional Certification such as as CISSP, CISM, CISA or CSSP
• Experienced in most areas of information technology including system life cycle development and risk analysis and management.
• Technical knowledge of, and experience with IT security architecture and systems including best practices for information security (e.g., access control, encryption, endpoint security, intrusion detection, leakage prevention, and threat intelligence).
• Work experience in regional or global team setup, passionate team player, demonstrates the ability to think out of the box. Consensus building behaviour and capabilities.
• Ability to communicate information security-related concepts to a broad range of technical and non-technical staff. Strong learning agility.

Security Officers (Training Provided)

• Able to commit 4 days work 1 day off, 3 days work 1 day off schedule.
• 12 hours permanent shift (7am-7pm / 7pm-7am)
• Location: Islandwide, Singapore
• Salary Package: $2,650 to $3,500 (Depends on experience)

Job Description:

• Incident Response, Manage Security & Safety Systems
• Prevent unauthorised entry into the premises
• Monitor CCTV
• Patrolling and clocking
• Access control duties

Requirements:

• Secondary education

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Requirement:

• Have Call centre exp/ Customer Service
• Min Nitec/Diploma
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)