The role involves overseeing the daily operations of the Service Admin team, ensuring the efficient processing of RMAs and claims while upholding high standards of customer satisfaction. This role requires team leadership, process improvement, and coordination with internal and external stakeholders to enhance service quality.

Key Responsibilities:

• Oversee daily operations and delegate tasks within the Service Admin team.
• Provide coaching and guidance to team members to achieve performance goals.
• Ensure accurate and timely processing of RMAs and claims, maintaining up-to-date logs.
• Manage escalated customer issues and supervise team interactions.
• Oversee returned materials and conduct regular inventory checks.
• Collaborate with vendors for claims resolution and timely credit or replacement.
• Prepare performance reports and coordinate with other teams to enhance service delivery.

Job Requirements:

• Diploma or Bachelor's degree in Business Administration, Customer Service, or a related field preferred.
• At least 2 years of experience in customer service admin roles and leadership experience is an advantage.
• Strong organizational and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Detail-oriented, with the ability to multitask and manage time effectively.

We are looking for a responsible Administrator to organize our company’s day-to-day operations. Your job will be to provide clerical support to our managers and employees and coordinate all daily administrative activities.

Job Highlight:

• Working Days: Monday to Friday
• Working Hours: 9am to 6pm (1 Hour Lunch Break)
• A supportive and collaborative work environment.

Responsibilities:

• Attending to all guests and visitors in a friendly and professional manner
• Notify appropriate personnel of visitor arrival.
• Prepare and serve beverages to management and guests
• Handle all telephone calls and messages in a timely and professional manner and direct them to the respective department
• Provide accurate information to callers and take messages when necessary.
• Maintaining tidiness of Reception area, holding area, meeting rooms and etc
• Manage appointments and schedules for meetings and visitors.
• Coordinate meeting room bookings and prepare rooms as needed.
• To assist with the marketing, organisation, and co-ordination of special activities and events such as talks, events, workshops etc. for small or large groups.
• Perform administrative and clerical duties such as sorting documents, filing, data entry, binding, scanning, and handling courier services, etc
• Any other ad-hoc administrative duties assigned by the company

Requirements:

• Prior experience as a Receptionist and Admin Assistant would be an advantage (administrative and clerical procedures)
• Self-motivated, pro-active, positive can-do attitude, independent, organized, and a good team player
• Able to work in a fast-paced working environment
• Proficiency in MS Office Applications (Excel, Word & PowerPoint)
• Professional appearance and attitude.
• Handle sensitive information with discretion and confidentiality.

We regret to inform that only shortlisted candidates would be notified of further update. Thanks for your understanding.

Job Description

· Handling full sets accounting for the company, timely submission of the monthly closing report to management with analysis and respond immediately to the management if any.

· Perform basic HR function for the company such as recruitment, induction & on-boarding, performance management, compensation & welfare and insurance for the company.

Roles & Responsibilities

· Accounting

· Handling full set accounts

· Year End Audit

· Bank reconciliation

· Update labor & other revenue in sales summary as requested by management

· Liaise with supplier/ customer on the dispute invoice issue

· Prepare vendor reconciliation & payment schedule

· Ensure all payments are properly authorized with supported documentation

· Monthly salary and overtime claim preparation

· Filing on employer and employee income tax

· Perform ad-hoc duties when assigned

· Human Resource

· In charge on recruitment for the new employee and the internship student

· Induction & on-boarding for the new join

· Performance management review

· Employee compensation & welfare (Example: warning letter/confirmation letter/ increment and promotion letter)

· Renewal on insurance for the employees (Example: WICA/ FWMI/ corporate insurance)

· Submission & renewal for employee work pass

· Update leave and MC record

· Preparing & submission for CPF

Requirements

· Knowledge

· 5years and above working experience in related field

· Knowledge in accounting skills and sensitive with number

· Basic knowledge for Human Resources

· Strong knowledge in Microsoft Excel

· Skills

· Good command in English & writing skills

· Organize & systematic with strong skills with number

· Good working knowledge of accepted accounting practices and principles

We are seeking a diligent and detail-oriented Accounts Assistant to join our team. The ideal candidate will support our accounting department, ensuring the accuracy and efficiency of financial operations.

Key Responsibilities:

1. Data Entry and Record Keeping: Accurately input financial data into accounting software and maintain organized records.

2. Invoice Processing : Handle accounts payable and receivable, ensuring timely and accurate processing of invoices.

3. Bank Reconciliation: Perform regular bank reconciliations to ensure all transactions are accurately recorded.

4. Expense Reports: Review and process employee expense reports, ensuring compliance with company policies.

5. Assist with Month-End Close: Support the month-end closing process by preparing necessary documentation and reports.

6. Financial Reporting: Assist in the preparation of financial statements and management reports.

7. Support Audits: Provide necessary documentation and support during internal and external audits.

8. Administrative Support: Assist with various administrative tasks within the finance department as needed.

Qualifications:

Education: A diploma in Accounting, Finance, or a related field is preferred.

Experience: Previous experience in an accounting or bookkeeping role is highly desirable.

Technical Skills: Proficiency in accounting software (e.g., QuickBooks, Xero) and Microsoft Office Suite, particularly Excel.

Attention to Detail: Strong attention to detail and accuracy in data entry and financial reporting.

Organizational Skills: Excellent organizational and time management skills, with the ability to manage multiple tasks simultaneously.

Communication Skills: Strong written and verbal communication skills, with the ability to interact effectively with colleagues and external partners.

Integrity: High level of integrity and trustworthiness, maintaining confidentiality of financial information.

• Provide day-to-day office administrative support functions such as data entry, filing, attending to telephone calls, preparing quotation, delivery order, tax invoice, purchase order, suppliers’ invoices circulation, etc
• Monitor daily attendance records and generate weekly or monthly reports
• Handle petty cash
• Requisition of pantry supplies, office stationery and equipment
• To provide administrative support

Assistant Cook Job description

The assistant cook will prepare meals and follow establishment recipes. Duties include preparing ingredients, adhering to the restaurant menu, and following food health and safety procedures. Cook, clean, assist other cooks and staff and deliver food in a fast-paced environment. Work may include operating a grill, oven, or fryer. Previous experience in a team environment and various cooking methods preferred.

That prata master need to play as multitasking role, candidate must be ready for flour mixing as well as making prata

Duties and Responsibilities

• Setting up, cleaning, and organizing work stations

• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.

• Roti prataflour mixing

• Making Varieties of RotiPrata (egg prata, Bananprata, coin prata,etc.,)

• Making Varieties of Dosai (Masaladosai, Ravadosai,Plaindosai, specialdosai,Geedosai. etc.,)

• Making Chappathi and Chappathi flour mixing

• preparation of south indian& north indian curies

• Taking orders from wait staff or computerized system

• Cooking order according to food health and safety standards

• Recommending ideas for specials or seasonal dishes

• Handling multiple food orders at one time

• Monitoring multiple food orders as new orders arrive

• Dressing order for presentation

• Ensuring each guest order has the correct food and sides

• Delivering food order to wait staff in a timely manner

• Storing all food properly

• Sanitizing and cleaning work stations and utensils

• Reordering stock and food supplies

• Monitoring other cooks and team members

• Assisting other cooks in preparing food or helping other team members when needed

Requirements and Qualifications

• Ready to work any shift

• Able to work in a fast-paced environment

• Able to multitask, prioritize, and manage time efficiently

• Physical endurance to stand for an entire shift

• Self-motivated and self-directed

• Works well as part of a team and on individual tasks

• Able to quickly memorize complex or multiple orders

• High school degree or equivalent

• Previous experience as a busboy, cook, or relevant work experience

• Legally able to work in establishments which serve alcohol

• Able to work early mornings, nights, and weekends

• Must pass a background check

• Able to read and write

JOB DESCRIPTION

•⁠ ⁠provide administrative, operational and secretarial support

•⁠ ⁠manage data entries and liaise with bookkeeper monthly for accounts

•⁠ ⁠handle freight & logistics matters

•⁠ ⁠maintaining office supplies

•⁠ ⁠processing of staff claims

•⁠ ⁠assist in work pass services

•⁠ ⁠manage company’s vehicle season parking, insurance and inspection for road tax renewal

•⁠ ⁠ad-hoc duties when required

REQUIREMENT

•⁠ ⁠minimum 1 year experience in administrative field

•⁠ must be organised, proactive, responsible and able to work as a team

•⁠ must be proficient in Microsoft Office and Xero

•⁠ must be bilingual in English and Mandarin due to nature of business associates

Summary

• Mon to Fri
• Office hours
• Location: West
• AWS + VB / Other flexi benefits

Responsibilities:

• Assist Therapist to implement therapy programs and conduct group therapy.
• Assist Therapist to monitor and record client’s vital signs for therapy.
• Provide feedback on client’s progress to Therapist.
• Documentation of all activities conducted.
• Update monthly activity attendance.
• Display weekly activity schedule.
• Perform vital sign checks before conducting any activities

Requirement:

• Diploma/ HMI certificate in a related field
• Experience working in an elderly setting is an advantage

To Apply, kindly click on the "APPLY NOW" button.

We regret to inform that only shortlisted candidates will be contacted.

Staffking Pte Ltd (20C0358) | Jasmine Wong Shu Min (R22107578)

About the Strategic Communications Unit (SCU)

The Strategic Communications Unit (SCU) is responsible for creating, implementing and delivering timely, clear, concise, and effective messaging and communication strategies to enhance the corporate profile of SNEF and promulgate SNEF’s key messages across all media platforms.

The SCU produces and disseminates information, messages and publications to relevant stakeholder groups through internal and external communication and works to raise the profile of SNEF internally and externally through the development of communication and media strategies that promote the mission of SNEF. The SCU will reside as a dedicated unit under the Policy Division helmed by the Head (Strategic Communications).

Job Description:

• Online comms specialist
• Plan, create and publish persuasive digital communication content for SNEF websites and social media accounts that strikes a chord with the intended audience, and unique to the typical interactions of each online platform to grow an audience, build brand awareness
• Oversee site metrics for SNEF’s online platforms, interact with online visitors, and be responsible for creative design for SNEF’s online platforms
• Set up and optimise SNEF’s online and social media pages within each platform to increase the visibility of SNEF’s social media content
• Use analytical tools to monitor and prepare report on the impact of online communications activities, reports on developments, trends and attitudes on issues of concern to SNEF
• Support the coordination and implementation of SNEF’s crisis comms strategy
• Suggest recommendations to adjust the social media marketing strategy for optimal results and stay up to date on best practices and emerging trends in social media

Job Requirements for Executive/Senior Executive/Assistant Manager (Comms) – Online Comms

• Bachelor’s degree in Media Communications, Public Relations, or a related field (essential)
• Excellent written, presentation and verbal communication skills (candidate will need to go through written and oral presentation)
• Able to work independently with minimal direction or supervision
• Must be comfortable managing multiple projects simultaneously in a fast-paced environment
• Proficient in MS office tools such as PowerPoint, Word, and Excel
• Works well under pressure and meets tight deadlines
• Strategic and creative mindset
• Meticulous attention to detail
• Skills in copywriting, editing and video communications are a plus
• Good experience/ knowledge in CMS, Goggle Analytics and basic HTML knowledge is an added advantage
• Experience in web design and content production
• Proven social media and networking expertise

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

About the Strategic Communications Unit (SCU)

The Strategic Communications Unit (SCU) is responsible for creating, implementing and delivering timely, clear, concise, and effective messaging and communication strategies to enhance the corporate profile of SNEF and promulgate SNEF’s key messages across all media platforms.

The SCU produces and disseminates information, messages and publications to relevant stakeholder groups through internal and external communication and works to raise the profile of SNEF internally and externally through the development of communication and media strategies that promote the mission of SNEF. The SCU will reside as a dedicated unit under the Policy Division helmed by the Head (Strategic Communications).

Job Description:

• Publication content specialist
• Draft, design, edit and distributes targeted communication material specific to audience and trending topics for SNEF periodicals, monthly e-newsletters, publications, e-flyers, etc that promotes the effective communication of SNEF’s messages and programmes to enhance the understanding of SNEF’s work and mission
• Plan and develop editorial calendars and syndication schedules for SNEF events, websites and social media accounts
• Plan and implement the publishing strategy and workflow
• Collaborate with different teams in SNEF and internal stakeholders to enhance the visibility of SNEF’s services

Job Requirements for Executive/Senior Executive/Assistant Manager (Comms) - Publications

• Bachelor’s degree in Media Communications, Public Relations, or a related field (essential)
• Experience in content creation
• Excellent written, presentation and verbal communication skills (candidate will need to go undergo written and oral presentation)
• Able to work independently with minimal direction or supervision
• Must be comfortable managing multiple projects simultaneously in a fast-paced environment
• Proficient in MS office tools such as PowerPoint, Word, and Excel and desktop publishing tools
• Works well under pressure and meets tight deadlines
• Strategic and creative mindset
• Meticulous attention to detail

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

Jobscopes of the position Includes:

1) Customer Service

2) Arrange Servicing Schedule with customer

3) Arrange Installation Schedule with customer

4) Keep track contract renewal

5) Keep and maintain records (Data Entry)

6) Provide Quotation

7) Ordering of stocks

and Any Ad-hoc Duty assigned when required.

Why Join Hysses Singapore?

• Career Growth: Opportunities for professional development and career advancement.
• Employee Benefits: Competitive salary package, health benefits, staff discounts, and performance bonuses.
• Inclusive Culture: A diverse workplace where innovative ideas are valued and teamwork is encouraged.

Job Summary: The Senior HR Executive/Assistant HR Manager plays a critical role in managing and overseeing all aspects of the Human Resources function at Hysses Singapore. This includes recruitment, employee engagement, payroll administration, and compliance with local employment regulations. The role requires a proactive leader who can foster a positive workplace culture, manage employee relations, and implement HR policies and initiatives that align with the company's objectives. The ideal candidate will have strong interpersonal and communication skills, a keen eye for detail, and the ability to handle multiple HR-related responsibilities effectively.

Job Responsibilities: As a Senior HR Executive/Assistant HR Manager, your key responsibilities will encompass, but are not limited to:

• Overseeing Full HR Functions: Lead and manage the entire spectrum of human resources operations.
• Talent Acquisition: Handle the full recruitment life cycle, from job postings and candidate sourcing to conducting interviews, managing offers, and onboarding new hires.
• Employee Engagement & Relations: Manage employee engagement initiatives such as team events, birthdays, and D&D. Oversee employee relations activities, including arrangements for gifts (hampers, wreaths) for occasions such as new births, bereavements, and hospitalizations.
• HR Policy Management: Maintain and update HR policies, procedures, and the employee handbook to ensure compliance with company standards and local regulations.
• Compensation & Benefits: Administer payroll processes, including attendance tracking, CPF submissions, and income tax filings to ensure timely and accurate payment.
• Work Pass Processing: Manage applications, renewals, and cancellations for work passes.
• Performance Management: Oversee performance evaluations, contract renewals, confirmation processes, and annual performance reviews.
• Employee Communication: Draft and issue staff memos, disciplinary letters, and company-wide announcements.
• Collaboration with L&D and Operations: Partner with the Learning & Development and Operations departments to ensure efficient retail manpower planning and improve employee performance through targeted training initiatives.
• HR Reporting & Compliance: Ensure timely submission of HR reports and compliance with statutory regulations.
• Administrative Duties: Update organizational charts, contact lists, and manage employee inquiries. Handle insurance renewals (WICA & FWMI), government survey submissions, and statutory claims (e.g., NS make-up pay, government paid leave).
• Process Improvement: Continuously review and improve HR processes and workflows to enhance efficiency and the employee experience.
• Other Duties: Undertake additional tasks as assigned.

Job Requirements:

• Diploma in Human Resources or a related field.
• Minimum 3-5 years of relevant HR experience, preferably with full-spectrum HR responsibilities.
• Strong knowledge of Singapore's employment regulations and HR practices.
• Proficiency in both English and Mandarin to communicate with Mandarin-speaking associates.
• Excellent attention to detail, with strong communication and interpersonal skills.
• Ability to work independently and manage multiple tasks in a fast-paced environment.

Why Join Hysses Singapore?

• Career Growth: Opportunities for professional development and career advancement.
• Employee Benefits: Competitive salary package, health benefits, staff discounts, and performance bonuses.
• Inclusive Culture: A diverse workplace where innovative ideas are valued and teamwork is encouraged.

Job Summary: The Senior HR Executive/Assistant HR Manager plays a critical role in managing and overseeing all aspects of the Human Resources function at Hysses Singapore. This includes recruitment, employee engagement, payroll administration, and compliance with local employment regulations. The role requires a proactive leader who can foster a positive workplace culture, manage employee relations, and implement HR policies and initiatives that align with the company's objectives. The ideal candidate will have strong interpersonal and communication skills, a keen eye for detail, and the ability to handle multiple HR-related responsibilities effectively.

Job Responsibilities: As a Senior HR Executive/Assistant HR Manager, your key responsibilities will encompass, but are not limited to:

• Overseeing Full HR Functions: Lead and manage the entire spectrum of human resources operations.
• Talent Acquisition: Handle the full recruitment life cycle, from job postings and candidate sourcing to conducting interviews, managing offers, and onboarding new hires.
• Employee Engagement & Relations: Manage employee engagement initiatives such as team events, birthdays, and D&D. Oversee employee relations activities, including arrangements for gifts (hampers, wreaths) for occasions such as new births, bereavements, and hospitalizations.
• HR Policy Management: Maintain and update HR policies, procedures, and the employee handbook to ensure compliance with company standards and local regulations.
• Compensation & Benefits: Administer payroll processes, including attendance tracking, CPF submissions, and income tax filings to ensure timely and accurate payment.
• Work Pass Processing: Manage applications, renewals, and cancellations for work passes.
• Performance Management: Oversee performance evaluations, contract renewals, confirmation processes, and annual performance reviews.
• Employee Communication: Draft and issue staff memos, disciplinary letters, and company-wide announcements.
• Collaboration with L&D and Operations: Partner with the Learning & Development and Operations departments to ensure efficient retail manpower planning and improve employee performance through targeted training initiatives.
• HR Reporting & Compliance: Ensure timely submission of HR reports and compliance with statutory regulations.
• Administrative Duties: Update organizational charts, contact lists, and manage employee inquiries. Handle insurance renewals (WICA & FWMI), government survey submissions, and statutory claims (e.g., NS make-up pay, government paid leave).
• Process Improvement: Continuously review and improve HR processes and workflows to enhance efficiency and the employee experience.
• Other Duties: Undertake additional tasks as assigned.

Job Requirements:

• Diploma in Human Resources or a related field.
• Minimum 3-5 years of relevant HR experience, preferably with full-spectrum HR responsibilities.
• Strong knowledge of Singapore's employment regulations and HR practices.
• Proficiency in both English and Mandarin to communicate with Mandarin-speaking associates.
• Excellent attention to detail, with strong communication and interpersonal skills.
• Ability to work independently and manage multiple tasks in a fast-paced environment.

Job Scope for Customer Sales Assistant

The Customer Sales Assistant for the accounting system solution provider. Plays a crucial role in delivering excellent customer service, addressing initial system usage inquiries, and establishing a strong foundation for positive customer relationships.

Handling Product and Service Inquiries:

Assist potential customers by providing information about products or services, answering their initial inquiries, schedule appointments and helping them understand the features and benefits of the offerings.

Customer Documentation:

You would be responsible for preparing and maintaining various administrative documents, such as sales order, invoice and receipt.

Customer Communication:

Maintain effective and professional communication with customers. Keep them informed about the status of their inquiries, provide updates on issue resolution progress, and ensure a positive customer experience.

Collaboration:

Facilitate a smooth handover and onboarding process by partnering closely with the implementation team. Ensure that products or services are configured accurately and meet customer expectations. Collaborate effectively with internal teams, including Level 2 and Level 3 support, to resolve issues promptly and deliver seamless, high-quality customer support throughout the service lifecycle.

Feedback Loop:

Provide feedback to the product development and engineering teams based on common customer issues, suggestions, or improvements that could enhance the product or service.

Continuous Learning:

Stay updated on product updates, new features, and industry trends to provide accurate and up-to-date information to customers.

5-Day Work Week:

A standard 5-day work week, Monday through Friday, with regular office hours. However, the specific working hours may vary depending on the organization's policies and requirements.

Requirements

• Strong communication skills
• Able to work independently
• Cooperative and supportive team member
• Friendly, positive and solution-oriented disposition

Qualifications and Experience

• "O" level or equivalent
• Minimum 1 year of working experience preferred
• Accountant, Bookkeeper or Customer Service experience preferred
• Knowledge and experience with Accounting software would be an advantage
• Immediate availability preferred

Are you interested in being part of the OCi Team? Please email to [email protected]

Our client is a Fortune 500 company and a prominent global investment banking, securities, and investment management firm. The team is looking for an executive and administrative assistant to join them on a 6-months contract with potential extension.

Job Responsibilities:

• Provide administrative support in a team oriented environment
• Share responsibilities with other members of the phone team
• Coordinate and schedule complex meetings and phone/video conference calls
• Manage a high volume of incoming phone calls; place, receive, screen and route calls
• Take detailed and accurate messages
• Maintain busy calendars, prioritize meeting requests and related logistics
• Book travel arrangements and process expense reports timely
• Compliance with firm policies and guidelines
• Perform general administrative duties including but not limited to time entry, copying, scanning, archiving and other ad hoc projects as requested

Requirements

• Excellent interpersonal and communication skills
• Attention to detail, proactive and efficient with the proven ability to take initiative
• Organized; good time management skills; ability to multi-task and manage conflicting priorities
• Knowledgeable and aware of general business and corporate cultures, team player
• Proficient in MS Outlook, Word, Excel, Power Point, Zoom
• Highest degree of integrity, professionalism, diplomacy and discretion required
• Responsible and responsive - willing to go the extra mile
• Excellent telephone communication skills
• Able to handle confidential information appropriatelymake suggestions to improvements in the invoice processing

If you are interested, kindly send your resume (in MS Word format) Erin at [email protected] stating your salary expectations & availability to take it forward.

All Curriculum Vitaes will be treated with the strictest confidentiality. By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn and Privacy Policy at http://bit.ly/3W63rp7.We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

RMA Consultants EA License No: 93C4403

Foo Erin EA Reg No: R2196422

COMPANY DESCRIPTION

About NTUC Health Co-operative Limited

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit https://ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

RESPONSIBILITIES

Our goal is to help elderly individuals maintain independence and quality of life while remaining in the comforts of their own homes. We aim to provide quality services designed to meet various care needs, from basic personal assistance to specialised nursing care, ensuring seniors receive appropriate and compassionate support.

In this role, you will be responsible for providing mentorship, guidance, and professional development to Care Associates as well as actively participating in quality improvement initiatives to continuously refine care processes and elevate service excellence. Additionally, you will play a key role in fostering a supportive team environment and implementing best practices to enhance client satisfaction and operational efficiency.

You would

• Provide and exemplify organisational standards for home personal care services
• Conduct regular field visits to ensure care is delivered according to expected standards
• Manage a team of Care Associates, offering mentorship, direction, and advocacy
• Communicate effectively with the team regarding guidelines and updates on care standards
• Monitor and manage the deployment schedule, leave, and medical leave of Care Associates
• Coordinate and arrange for regular reassessments of care plans to ensure continuity of care
• Maintain inventory and records of consumables and equipment required for service delivery
• Participate in quality improvement initiatives to enhance care processes
• Lead or participate in initiatives aimed at driving revenue growth and increasing service utilisation

You are

• Holder of Higher Nitec in any discipline
• Experienced in eldercare, healthcare, or hospitality, along with relevant leadership experience, would be advantageous
• Able to thrive in a collaborative and dynamic environment
• Skilled in communication and stakeholder management
• Passionate in community services and service-oriented
• Proficient in Google Suite Applications

This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i"). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to NTUC Health's PDPA and e2i's PDPA.

Job Scope for System Support Assistant

System Support Assistant for accounting systems is essential for delivering excellent customer service, addressing initial technical inquiries, and setting the foundation for positive customer relationships.

Handling Pre-Sales Technical Support:

Assist potential customers by providing technical information about products or services, answering their initial inquiries, and helping them understand the features and benefits of the offerings.

Conduct System Demos:

Demonstrate the organization's products or services to potential customers, highlighting their functionalities and capabilities. This involves showcasing how the system works and addressing any preliminary questions.

Post Sales System Implementation and Deliveries:

Assist in the implementation and deployment of systems after a sale has been made. Ensure that the products or services are set up correctly and functioning as expected for the customer.

Provide First-Level Support Assistance to Customers:

Serve as the initial point of contact for customers who have technical questions, issues, or concerns.

Record Customer Usage Questions and Technical Issues in Logs

Direct Unresolved Issues to Next Level of Support:

If a technical issue is beyond the scope of Level 2 support or requires more in-depth technical knowledge, escalate the issue to higher-level support personnel or specialized teams, ensuring that the customer's concern is properly addressed.

Customer Communication:

Maintain effective and professional communication with customers. Keep them informed about the status of their inquiries, provide updates on issue resolution progress, and ensure a positive customer experience.

Collaboration:

Work closely with other teams within the organization, such as Level 3 support, to collaborate on issue resolution and ensure seamless customer support.

Documentation:

Document all interactions, solutions, and troubleshooting steps taken with customers. This documentation helps create a knowledge base that can be used for future reference and training purposes.

Feedback Loop:

Provide feedback to the product development and engineering teams based on common customer issues, suggestions, or improvements that could enhance the product or service.

Continuous Learning:

Stay updated on product updates, new features, and industry trends to provide accurate and up-to-date information to customers.

5-Day Work Week:

A standard 5-day work week, Monday through Friday, with regular office hours. However, the specific working hours may vary depending on the organization's policies and requirements.

Requirements

• Strong communication skills
• Able to work independently
• Cooperative and supportive team member
• Friendly, positive and solution-oriented disposition

Qualifications and Experience

• "O" level or equivalent
• Minimum 1 year of working experience preferred
• Customer Service experience preferred
• Knowledge and experience with Accounting software would be an advantage
• Immediate availability preferred

Are you interested in being part of the OCi Team? Please email to [email protected]

Roles & Responsibilities

Assistant / Deputy Manager will support the Project Manager to provides functional, technical or process leadership and manages all the documentation aspects of the projects: email correspondence, submissions, document control, etc. Assistant / Deputy Project Manager also will lead and assist the Project Team in preparations, reviews, and administers construction procedures and standards meeting the project’s specifications.

Duties

· Assist the project manager in all documentation process: documentation preparation, submissions, corresponding between project stakeholders, etc.

· Assist to manage the contractual aspects of the project, meeting client’s project specification: requirements, procedures, standards, etc.

· Assist to lead the project team, completing the project amicably: clients, consultants, fellow colleagues, subcontractor, etc.

· Provide guidance on project management matters to other project staffs through training of other employees in project managing practices and procedures.

· Support to ensuring that the Company have a constant beneficial outlook, maximizing the Company’s reputable.

· Perform other duties assigned by Project Manager and the Management.

Requirements

· Minimum qualification holder of Diploma in all trades relating to Built Environment Industry.

· Preferably with experience in public project, especially projects under Housing Development Board (HDB).

· Knowledge in the preparation of the necessary documentations as required under project’s requirements such as but not limited to Monthly Progress Report, Budget Report, Presentation Slide, Master construction Programme (using MS Project), Method Statements of works, etc.

· Successful candidate may be registered as the Company’s Technical Controller (TC) / Approved Person (AP) under the company.

The Singapore National Employers Federation (SNEF) is a trade union of employers.

Our mission is to advance tripartism and enhance labour market flexibility to enable employers to implement responsible employment practices for sustainable growth. SNEF has a membership of over 3,500 companies with a combined workforce of over 800,000.

Role and Responsibilities:

• Promote training courses, services or products in fulfilling training needs of the customers’ workforce.
• Reach out to new potential customers as well as engaging current account holders in order to achieve the sales goals, objectives and KPIs.
• Customise sales proposals and presentations in accordance with customers’ training requirement.
• Analyse market/industry training trends and match to existing and potential customers’ profile.
• Collaborate with trainers/partners to deliver quality program according to the customers’ requirement.
• Provide administrative and logistics support for workshops and training courses.
• Understand customers’ training related concerns and discuss it with the trainers to come out with recommendations.
• Monthly update on engagement activities, work plans, sales analysis and results.
• Create and maintain a database of current and potential customers.

Requirements

• Minimum Diploma in Marketing, Business & Administration and related
• Proficient in MS Office
• Good communication and interpersonal skills
• Able to multi-task, quick to adapt and work in a fast pace environment
• Possess good planning and organizing skills
• Resourceful and able to work independently or in teams
• Self-motivated individual with strong drive for results

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

• Responsible for handling all general office admin & clerical support, data entry, document scanning
• Proper filing of hardcopy documents for records and easy retrieval
• Ability to multi-task and meet tight deadlines with high level of accuracy
• Possess the skill, knowledge and ability to manage public relation issues and general project queries with the resident effectively
• Handle enquiries and public feedback pertaining to the project site activities & environment
• Ensuring good report and maintaining positive relations with the residents to work closely with the relevant parties, such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
• Conduct regular visits to residents/tenants affected by the works to gather feedback and keep them posted of work schedule changes
• Excellent people management & interpersonal skills
• Ability to prioritize, plan, organize and execute tasks effectively
• At least 3 years of relevant site experience in building construction industry for HDB project, ie BTO
• Other ad-hoc duties as assigned

Requirement

• Proficient in Microsoft Excel and Word
• Able to communicate fluently in English
• Minimum pass in at least 5 subjects, including English at GCE “O” Level or Nitec Certificate

Position: PDI Admin Officer (Pre-Delivery Inspection)

Working Location: 24 Benoi Sector Singapore 629857

Working Hours:

Mondays – Fridays: 0830hrs – 1800hrs

Alt Saturdays: 0830hrs – 1230hrs

Salary Range: $2300 - $3000

Job Scope

1. Administer, in proper order, all PDI documentations in areas of job cards, invoices, warranty claims, creation of purchase orders and GRNs.
2. Provide administrative support to Sales personnel at point of delivery.
3. Liaise with contractors for the necessary PDI work to be performed.
4. Update of stock list.
5. Follow up with relevant parties on the outstanding payment.
6. Any other duties that may be assigned from time to time.

Job Responsibilities

• Expense and Procurement
• Perform fee calculation for outsourcing fee and arrange for payment processing
• Review expense claim and invoice processing
• Provide sanity check on KPI reports and other processing reports
• Consolidate response for survey/project
• Maintenance for DocuSign Account, DLP mail examination Group
• Coordinate within departments on tasks relating to administrative support
• Document and record keeping
• Arrange for new joiner onboarding and leaver process

Job Requirements

• Diploma or equivalent with min. 1 year of administrative/support experience in banking / Financial Institutions.
• Team player and possess an eye for detail.
• Able to work independently and under pressure.
• Proficient in Microsoft Office.

Provide administrative support in a team oriented environment
Share responsibilities with other members of the phone team
Coordinate and schedule complex meetings and phone/video conference calls
Manage a high volume of incoming phone calls; place, receive, screen and route calls
Take detailed and accurate messages
Maintain busy calendars, prioritize meeting requests and related logistics
Book travel arrangements and process expense reports timely
Compliance with firm policies and guidelines
Perform general administrative duties including but not limited to time entry, copying, scanning, archiving and other ad hoc projects as requested

Skills: Qualifications

Excellent interpersonal and communication skills
Strong attention to detail
Organized with ability to follow up on open items
Good judgment, independent thinker and resourceful
Calm under pressure, can prioritize and handle multiple tasks efficiently and effectively
Knowledgeable and aware of general business and corporate cultures, team player
Proficient in MS Outlook, Word, Excel, Power Point, Zoom
Highest degree of integrity, professionalism, diplomacy and discretion required

Keywords:
Education:
Hardworking, good judgment, flexible and motivated to work in a fast paced environment

Attention to detail, proactive and efficient with the proven ability to take initiative
Organized; good time management skills; ability to multi-task and manage conflicting priorities
Outgoing, self-confident, energetic and friendly demeanor
Exhibit curiosity, creativity and quick thinking
Team player who can work and contribute in a team environment to achieve goals
Responsible and responsive - willing to go the extra mile
Experienced in Microsoft Office: Outlook, Word, Excel, PowerPoint and comfortable with learning new technologies or applications
Excellent telephone communication skills
Able to handle confidential information appropriatelymake suggestions to improvements in the invoice processing process

Job Description & Requirements

Finance Duties

· Report to the Finance Executive.

· Handling all payroll related matters, ensuring fair and prompt release or freeze (by instruction of operations department and management, or freeze the salary if poor attendance) of salary payment to all employees.

· Make sure all the bank reports are printed and funds are credited into employees’ account.

· Attend to site officers enquiries with regards to payroll matters and complaints.

· Handling final payment for resigned staff.

· Filing IR21 for resigned staff (foreigners) and process final payment upon approval by IRAS.

· Submit CPF contribution for FTE & PTE only.

· Assist Finance Executive in any ad hoc reporting required by the management

· Liaise with Administrative & Operations Department on daily wages matters if necessary

· Ensure Accounts department’s file systems, data and etc is carried out and updated effectively

· Verify the discrepancies of attendance by time sheet & payment before deadline.

· Prepares summary of payment for daily rated officers.

· Prepares summary of payment for weekly officers.

· Prepares summary of payment for monthly officers.

· Prepare payslip for all FTE & PTE staff.

· Liaise with the vendors/ contractors/ suppliers for checking of quotations and purchase order as and when required

· Prepare invoices & delivery order for billing matters including GST & credit note submission,

· Ensure adequate cash flow by following up payment schedule by the client

· Manage all banking matters

· Ensure the accuracy for all payroll matters

· Prepare monthly reports for the management review and evaluation

· Ensure the adherence of all rules and regulations of the Company by all staff

Logistics Duties

• Ensure that new employees are issued with relevant logistics and ceased employees have returned all Company issued items
• Attend to all logistics requisitions from Sites and HQ Staff
• Sourcing and maintaining inventory management for all items in the office and all sites. Ensuring all inventory records are up to date
• Sourcing, engaging and liaising with vendors / suppliers / contractors as needed
• Resolve supply, quality, service, and delivery issues with supplier / vendor / contractor
• Responsible for daily operational purchasing needs such as planning, issuing and receiving
• Ensure all logistics records and logs are up to date
• Ensure all logistics reports are done and submitted on time

General Duties

• Attend to all incoming phone calls and transfer them accordingly to the respective personnel
• Ensure all daily routines such as collection, checking receiving of mails are done
• To attend to visitors and interviewees
• To perform data entry for logs and records
• Filing of records and documents in an organized manner
• Prepare meeting minutes and documentation required from time to time
• Provide and responsible for full spectrum of administrative support for various departments
• Overall responsibility to manage and execute a range of administrative functions for the smooth and safe operations in the office, making contingency plans to avoid disruption to office services
• Ensure appropriate follow-through on administrative and support actions, decisions and commitments made by Management by working with parties responsible for implementation
• Ensure all administrative records and logs are up to date
• Ensure all administrative reports are done and submitted on time

Key Requirements:

· Proven admin experience preferred, preferably in security or related industries.

· Candidates without prior experiences are welcome to apply.

· Knowledge of office management systems and procedures.

· Result and service-oriented individual who possesses initiative and good communication skills.

· A proactive team player but with the ability to work independently in challenging projects and timelines.

· Enthusiastic with a “can-do” attitude

Job Description & Requirements

Roles & Responsibilities

• General administrative work, including data entry, filing.
• Assist in preparing incoming and outgoing letters, mail, and sorting out mailers, bills, etc.
• Admin cum Accounts Assistant is responsible for maintaining the financial records and providing administration support for the smooth flow of the company.
• Able to liaise with English and Mandarin-speaking clients.
• Undertake ad-hoc duties whenever assigned.
• Record transactions and events relating to inventory, accruals, prepayments, capital structure and finance costs.
• Record transactions and events relating to sales, purchases, receivables, payables and cash.
• Managing incoming shipment

Job Requirements

• Proficient in Microsoft Office
• Min 1-2years of relevant working experience
• Educational qualification in Accounting or relevant
• Fresh accounting graduates welcome to apply. Work experience or internship in accounts field will be an added advantage