Job Description: Support Client Engagement Team in sales order fulfilment and own the order fulfilment work process. Support Office Management and Administration in ensuring the smooth running of office facilities.

Sales Operation

• Prepare Sales Order Processing and follow up on order fulfilment. Including but not limited to address their queries, anticipate issues on a timely basis.

• Administration of documentation controls for order fulfilment.

• Monitor, track and advise clients on their applications status.

• Review and guide clients on the documents required for certification.

• Responsible for administrative matters in relation to pre and post sales activities.

• Identify, propose and implement improvements to the process to meet customer critical issues

• Responsible for updating, maintaining, processing and analysing the Green Label databases to provide usable data to support the SGLS & Eco Certification sales team

• Ensure that all data are updated accurately and in a timely manner

• Vendor invoice verification

• Collaborate with Finance for bi-weekly Accounts receivable report, and follow through with clients.

• Support Sales on Accounts receivable handling

• Liaise with Environment Engineers for constructive response to client’s queries

• Monitor KPI (service turnaround timeline) and escalate for prompt resolution.

Operations/ Office Administration

• Maintain smooth & efficient office and facilities operation

• Liaise with external vendors and monitor service maintenance contracts

• Liaise with IT Vendor for IT-related matters such as technical support and IT related assets

• All other Operations scope of work that may varies from time to time

Others:

• Handle all customer enquiries pertaining to Sales, Eco-Office and SGLS;

• Coordinate with external vendors (e.g. auditors)

• Support all Company event (SEAA and SGA)

• Any adhoc task as and when assigned by your direct supervisor or the Management.

Autism Association (Singapore) or AA(S), is a Social Service Agency dedicated to supporting and serving individuals with autism to maximise their potential, helping them lead meaningful and quality lives in society

Working as a team from different professional background, we work interdependently to provide the best evidence-informed practices that we know so that quality education can be provided through an autism focused curriculum, competent staff, and strong family collaboration.

Your Impact and Contribution

You will be responsible for the Finance and Accounting function of Autism Association Singapore in the following areas:

· Handling of Accounts Receivable process including billing and collection

· Handling of Accounts Payable process including procurement, supplier invoice verification, coding & posting of invoices and data entry

· Handle and process Purchase Requisitions – include match with vendor invoices, monitor and clear outstanding PR that is more than 3 months old

· Prepare journal vouchers and post in accounting system (SAP)

· Bank reconciliation, related parties reconciliation

· Donation – managing donation in DMS for Finance & IRAS submission

· Handle Fixed Assets

· Handle Petty Cash and Bank Payment

· Generate timely update of Monthly reports, budget tracking and closing of accounts

· Provide support to team Finance at month end closing

· Provide support for annual external audit and budget exercise

· Assist in new processes and system implementation when required

· Coordinate and liaise internal parties (school, centres and head quarters)

· Other duties that may be assigned from time to time

Qualifications and Requirements

· Minimum Diploma /ITE, Certificate in Accountancy, Finance or its equivalent

· Minimum 3 years working experience

· Team player

· Well-versed in MS office, especially MS Excel and Word

· Working knowledge of SAP (will be an added advantage)

· Enthusiastic, keen to learn, meticulous and independent

· Able to stay focused on the details of the job to ensure accuracy

· Able to handle full sets of account (will be an added advantage)

~ Analyse risk management data.

~ Assess viability of workflow improvements.

~ Coordinate day-to-day fleet operational activities under supervision.

~ Maintain relationships with clients.

~ Manage compliance to risk management frameworks, policies and processes.

~ Manage information exchange between clients and business.

~ Manage issues arising from servicing client accounts.

~ Optimise utilisation of resources.

~ Oversee implementation of workflow improvements to improve efficiency.

~ Support HSSEQ department in ensuring ship operations are in compliance with internal company procedure

~ Analyse risk management data.

~ Assess viability of workflow improvements.

~ Coordinate day-to-day fleet operational activities under supervision.

~ Maintain relationships with clients.

~ Manage compliance to risk management frameworks, policies and processes.

~ Manage information exchange between clients and business.

~ Manage issues arising from servicing client accounts.

~ Optimise utilisation of resources.

~ Oversee implementation of workflow improvements to improve efficiency.

~ Support HSSEQ department in ensuring ship operations are in compliance with internal company procedure

~ Analyse risk management data.

~ Assess viability of workflow improvements.

~ Coordinate day-to-day fleet operational activities under supervision.

~ Maintain relationships with clients.

~ Manage compliance to risk management frameworks, policies and processes.

~ Manage information exchange between clients and business.

~ Manage issues arising from servicing client accounts.

~ Optimise utilisation of resources.

~ Oversee implementation of workflow improvements to improve efficiency.

~ Support HSSEQ department in ensuring ship operations are in compliance with internal company procedure

~ Analyse risk management data.

~ Assess viability of workflow improvements.

~ Coordinate day-to-day fleet operational activities under supervision.

~ Maintain relationships with clients.

~ Manage compliance to risk management frameworks, policies and processes.

~ Manage information exchange between clients and business.

~ Manage issues arising from servicing client accounts.

~ Optimise utilisation of resources.

~ Oversee implementation of workflow improvements to improve efficiency.

~ Support HSSEQ department in ensuring ship operations are in compliance with internal company procedure

Project management and service delivery

• Liaise closely with customers for timely deployment and to resolve issues promptly.
• Coordinate with engineers for deployment and troubleshooting.
• Develop and maintain project timelines and keep stakeholders informed of progress.
• Create project documentation.
• Conduct customer trainings and assist in creating training materials.
• Monitor and evaluate quality of service delivery with metrics.
• Provide ongoing customer support, addressing any technical or operational concerns.

• Responsible for customer success, ensuring customers derive maximum value from our products and services by fostering strong relationships and understanding their specific needs.
• Responsible for customer account renewal.
• Gather customer feedback proactively to improve our products and services.
• Work with sales teams to identify opportunities for upselling and cross-selling.

• Possess a Bachelor's degree in any field.
• Minimum two years of experience in either project management, IT service delivery or a customer facing role, ideally in a technical customer support capacity.
• Excellent interpersonal and communication skills, with strong customer service orientation.
• Strong organizational and time management skills.
• Have initiative and able to take proactive approach to solve challenges.
• Experience in coding (e.g sysadmin scripts or high level languages) is a plus.
• Must be a Singapore citizen or Singapore PR.

• Engage in impactful work aimed at addressing significant cybersecurity challenges.
• Chalk up valuable experience and insights within the cybersecurity industry.
• Receive a competitive salary package.
• Annual flexi benefits and reimbursement for health screening expenses.
• Enjoy 18 days of annual leave, with increments based on years of service.

Island Maids is a well-established maid agency with branch offices conveniently located around Singapore. We are looking for an admin executive who is able to manage the day to day coordinations across our offices. If you are a self motivated team player, we invite you to join us!

Requirements

1. Manage the arrival process of Migrant Domestic Workers
2. Coordinate & support branch offices’ operations on day to day basis
3. Verifying documents and ensuring processes are adhered to
4. Data entry & managing bio data database
5. Applications & Documentation
6. Must be well verse with excel, google forms, and possess basic computing skills

Interested party, kindly email [email protected] to arrange for an interview.

Job Title: Sales Admin (ID4254)
Location: : Tuas
Working Hours: Mon to Fri 8.30am-5.30pm, Sat 8.30am-1.00pm
Salary: $2400-$2700

Roles & Responsibilities
• To respond quickly and efficiently to all in-coming sales enquiries, by telephone, fax and email, preparing brochure.
• Respond to complaints from customers and give after-sales support when requested.
• Provide administrative support to sales team.
• Handling/follow up with customers on all sales support matters.
• Process sales order and follow up payment with clients.
• Coordination and monitor for clients’ order.
• Prepare shipping documents for overseas shipments; Delivery Orders (DO) for local deliveries and inform customers of shipment details.
• Handle ad hoc administrative duties as assigned.

Requirements
• Min GCE N or O Levels Min 1 year similar work experience
• Entry Level candidates are welcome to apply, must be willing to learn PC literate

We are looking for Operation Assistant for daily operation to manage client / a pool of floater and cleaner queries, schedule and feedbacks …. etc .

Need to manage and monitor equipment, cleaning solutions and cleaning standard.

Part-Time working hours:

9am-6pm in office [2 weekday & 1 weekend], need to respond to messenger till staff schedule end.

We are looking for Operation Assistant for daily operation to manage client / a pool of floater and cleaner queries, schedule and feedbacks …. etc .

Responsibilities:

Able to communicate well/fast with client, floater and cleaner through various channels (e.g phone calls, Chat / SMS, emails, walk-ins)

Maintaining a positive, empathetic, and professional attitude toward clients at all times

Responding promptly to client inquiries & complaints Ensure client satisfaction and provide professional client support

To arrange floater or cleaner jobs schedule and monitor cleaning standard.

Collect mails and documents Assist in any ad hoc duties assigned

Requirements:

Minimum 1 year experience in customer service, scheduling

Minimum Diploma holder Customer-oriented with good interpersonal and communication skills

Pleasant and friendly personality Strong problem solving capabilities

Able to work at a fast pace environment, fast learner, willing to take up responsibility

Computer literacy

Accountabilities:

HE Programme Delivery: Monitor and maintain an efficient and coordinated system to deliver the programmes. Oversee contracts, payments, billing, enrolment system set-up, student's pass validity and report checking. Ensure proper set-up for class selection, course evaluation and online teaching platforms. (as applicable)

Coordination with University Partners/Stakeholders: Maintain good relations with university partners/stakeholders and student leaders. To stay abreast of changes by university partners/stakeholders which may affect resource management. Coordinate and execute activities to facilitate visits.

Lecturer Management: Tabulate the information required for the accurate deployment of qualified lecturers. Ensure lecturers are approved to teach by both SIM and CPE. Propose resolutions to issues faced by lecturers. (as applicable)

Student Management: Oversee student life cycle. Maintain timely, friendly and nurturing communication with stakeholders including prospects, students and alumni. Resolve customer complaints and feedback. Work with academic leads to review academic performance and carry out intervention for weak-performing students.
(as applicable)

Class Scheduling and Assessment Management: Carry out delivery operations in accordance with course requirements, CPE regulations and internal quality requirements. (as applicable).

Process Innovation: Coordinate data to enable digitisation and automation of systems. Collate team feedback, identify pain points and suggest workable ideas. Participate in testing and UAT of new systems before final execution.

Marketing and Recruitment: Maintain an updated pool of students and graduates to profile. Roster and support all marketing and recruitment efforts, conduct briefings and work with key stakeholders to ensure smooth on-boarding of new students.

Programme Review: Generate data and statistics for planning and review of activities. Follow through changes (system setup, etc) for programme reviews (internal and external).

Project Management: Oversee continuous improvement project to ensure project effectiveness and team engagement.

Academic Education and Work Experience:

• Bachelor’s Degree or Diploma / “A” Level holder with 3 - 5 years of working experience

Skills:

• Proficient in MS office applications
• Data analytical

Personal Attributes:

• Excellent communication, inter-personal and presentation skills
• Team player with mature personality and positive attitude
• Resourceful, self-driven and independent
• Meticulous, able to multi-task, work under pressure and commitment to meeting deadlines
• Strong command of written and spoken English

We regret that only shortlisted candidates will be notified.

Key Responsibilities:

· Responsible for managing Accounts Payable (AP), Accounts Receivable (AR), and General Ledger (GL) functions

· Prepare AR invoices, monthly debit and credit notes .

· Generate reports for management related to payable suppliers and prepare monthly bank reconciliation and financial statements

· Check and classify account codes in receipts and payment vouchers and prepare journal entries for non-cash items using Excel

· Prepare quarterly GST submissions, monthly cash flow statements, and monitor monthly stock balance and prepare stock ledgers

· Implement and execute departmental and organisational controls and procedures

· Instruct and process all marine industry sub-contract work

· Responsible in payroll processing.

· Perform and Handle tax clearance.

· Handle work pass application, renewal and cancellation and work pass related matters including tax clearance.

· Maintain and Update Employees Files and Record in Hr system.

· Handle and Resolve queries on payroll related matter.

· Communicate with shipyard and MOM to follow and to implement new measures on foreign workers.

· Handling comprehensive work permit application, Worker Grievances and workers welfare.

Required Skills and Qualifications:

· Minimum Diploma in Accounting or Finance

· At least 4 years of experience in a similar role

· Experience in Marine, Construction or Process Industry

· Strong knowledge of accounting principles and standards

· Proficiency in Microsoft Excel and other accounting software

· Excellent attention to detail, organizational, and communication skills.

Reporting to the Deputy CEO, the Digital Marketing Executive will be responsible for developing and overseeing the company’s digital marketing initiatives to increase brand awareness and drive sales of our products and services.

You will work closely with other departments and regional offices to execute online advertising campaigns, conduct marketing & research, website management, and implement marketing initiatives toward sales conversions.

Duties & Responsibilities:

• Oversee and manage offline and online marketing campaigns via LinkedIn, Facebook, Instagram, YouTube & E-Store
• Design high-quality creatives for all media formats, including print media and artwork for online ad banners, mobile banners, infographics, social media, brochures, GIFs, and other promotional materials to drive promotions, engagement and grow follower base
• Develop and engage in the planning and execution of various digital marketing campaigns, including managing SEO, SEA, and SEM strategy and optimizing social media marketing
• Managing website content to fully utilize the website platform to market (create, update, and upload information)
• Review the website and digital platform analytics weekly to monthly to address where customers are dropping off, and test initiatives that will improve customer engagement. Identify an action plan to improve performance
• Plan, develop, and execute email marketing programs
• Stay up-to-date with industry trends and emerging technologies, devise strategies, and organize marketing events and trade exhibitions

The Successful Applicant:

• A degree or diploma in Mass Communication, Advertising, Business Administration, or Marketing is preferred
• Minimum 3 years of relevant work experience in Marketing, Advertising & Promotions environment, or a similar capacity. Prior experience in digital/advertising agencies will be an added advantage
• Familiar and fluent with digital/data tools, e.g., Google Analytics, BI tools, CRM/Marketing tools, etc, with the ability to generate, analyze and interpret data
• Excellent writing and communication skills
• Strong interpersonal skills and detailed individuals
• Experienced in commercial social media platform management
• Proficient in Adobe design tools would be an advantage
• Strong project management skills, with the ability to manage multiple projects simultaneously

We invite interested and qualified candidates to write in with your updated resume (MS Word Format) and your current and expected salary.

We regret that only shortlisted candidates will be notified.

Benefits:

• Competitive Salary Package, Food & Transportation Allowances
• Healthcare Coverage, Medical & Dental Benefits
• Promotional Opportunities, Career Advancement with Recurring Bonuses

Job Description

• Full spectrum of talent acquisition processes including but not limited to liaising with recruitment agencies, hiring managers and candidates, ensure recruitment documents are in order, job posting, screening of CVs, interview arrangement, etc.
• Manage employee onboarding and offboarding processes, including preparing employment contracts, conducting orientation sessions, and coordinating exit interviews.
• Manage day-to-day HR activities, including maintaining employee records and preparing HR-related documents.
• Reviewing employee timesheets to ensure accuracy and completeness which involves checking for correct clock-in and out and overtime hours. Comparing timesheets against the system clock in/out and update the system to reflect the correct information.
• Managing for CoreTrade Certification for foreign worker levy concession.
• Facilitate sourcing of new courses, processing training applications and ensure approval before submission.
• Responsible for work pass applications
• Administer Leave, deductions and claims for workers.

Requirements for Position

• Strong interpersonal and communication skills, with the ability to build rapport and maintain positive relationships at all levels of the organization.
• Detail-oriented, organized, and able to handle multiple tasks effectively.
• Familiar with MOM regulations and HR practices
• Experience in payroll implementation will be an added advantage

Qualifications and Experience

• Education: Minimum a Diploma in Human Resource or related discipline.
• Experience: 3 years of proven experience in construction industry

Job Description:

Position Summary:

The Branding and Marketing Executive will be responsible for developing and executing comprehensive marketing strategies that enhance the brand image, increase market share, and drive sales growth. This role involves working closely with cross-functional teams, including sales, product development, and customer service, to ensure cohesive and effective brand messaging and positioning.

Key Responsibilities:

Brand Strategy and Management:

Develop and implement brand strategies that align with the company's objectives.

Oversee the creation and management of brand guidelines to ensure consistency across all marketing materials and channels.

Conduct regular brand audits and competitor analysis to identify opportunities for brand growth and differentiation.

Marketing Campaigns:

Plan, execute, and monitor integrated marketing campaigns across digital and traditional platforms.

Collaborate with creative teams to develop compelling marketing materials, including advertisements, brochures, social media content, and website copy.

Analyze campaign performance and provide insights and recommendations for optimization.

Digital Marketing:

Manage the company's online presence, including website, social media, and email marketing.

Utilize digital marketing techniques to increase brand visibility and drive traffic.

Track and report on digital marketing metrics and KPIs.

Market Research and Analysis:

Conduct market research to understand consumer trends, preferences, and behavior.

Analyze market data to identify potential growth areas and market opportunities.

Provide actionable insights to inform product development and marketing strategies.

Public Relations and Communications:

Develop and maintain relationships with media, influencers, and industry partners.

Manage public relations activities, including press releases, media events, and crisis communication.

Ensure consistent and positive brand messaging across all communication channels.

Sales Support:

Collaborate with the sales team to develop marketing materials and sales tools that support business development efforts.

Provide training and support to the sales team on brand positioning and product messaging.

Any other ad hoc tasks assigned by the supervisor.

Qualifications:

Diploma in Marketing or a related field.

3-5 years of experience in branding and marketing, preferably in the food and beverage industry.

Proven track record of developing and executing successful marketing campaigns.

Strong understanding of digital marketing and social media platforms.

Excellent written and verbal communication skills.

Creative thinker with strong analytical skills.

Ability to work independently and collaboratively in a fast-paced environment.

Proficiency in marketing software and tools, such as Google Analytics, SEO/SEM, CRM systems, and graphic design software.

Job Description & Requirements:

Job Description

Leads kitchen team in chef's absence.

Provides guidance to junior kitchen staff members, including, but not limited, to line cooking, food preparation, and dish plating.

Assigns stations and work shifts of sous chefs, line cooks and kitchen crew for maximum productivity

Develops food preparation techniques and supplies ordering system that minimizes wastage.

Oversees and organizes kitchen stock and ingredients.

Ensures a first-in, first-out food rotation system and verifies all food products are properly dated and organized for quality assurance.

Keeps cooking stations stocked, especially before and during prime operation hours.

Plans and takes corrective actions to resolve issues in a timely manner.

Manages food and product ordering by keeping detailed records and minimizes waste, plus works with existing systems to improve waste reduction and manage budgetary concerns.

Safeguards excellent food quality and presentation to ensure that restaurant standards are kept and maintained..

Works with head chef to maintain kitchen organization, staff ability, and training opportunities.

Verifies that food storage units all meet standards and are consistently well-managed.

Assists head chef with menu creation.

Implements procurement strategies to minimize costs and ensure timely delivery

Coordinates with restaurant management team on supply ordering, budget, and kitchen efficiency and staffing.

Develops guidelines for hiring staff to maximize efficiency and minimize labor costs without compromising quality of food and customer service

Requirements:

Bachelor’s degree/Diploma in Hotel Management

Formal Culinary Training,

Previous Restaurant Experience,

Extensive Food and Beverage Knowledge,

Restaurant Industry Knowledge,

Knowledge of Restaurant Regulations,

Ability to Work Under Pressure,

Exceptional Customer-Service Skills

Location: Senja Care Home

The Senior / Executive, IT / Cybersecurity (ITCE) will assist the Senior Manager (IT) to plan, implement and manage organisation-wide IT infrastructure and IT-related systems in Vanguard. The ITCE will render IT operational support which includes the provision of IT services, troubleshooting, managing IT assets, IT procurement etc. He/she will also coordinate and work with both internal and external stakeholders to ensure that the IT systems can provide associated IT services to our residents and staff.

· Assist the Information Technology / Cybersecurity Manager to plan and implement new IT support services and initiatives for residential care, day care, respite care or other services as necessary

· Manage day-to-day IT operations of Vanguard entities. These include:

a. Maintaining and reviewing IT policies to ensure that they are kept up-to-date and relevant for the current set up.

b. Preparing for yearly audit of IT Infrastructure and ensuring all documentation is kept up-to-date.

c. Conducting regular system audit for IT effectiveness, efficiency and security

d. Managing outsourced vendors contracted to provide IT services such as.:

i. EUC devices support

ii. Login user accounts

iii. Mailbox licenses management & renewal

iv. Creation & deletion of mailboxes as necessary

v. Procurement of new EUC devices, MS licenses and installation of software

vi. IT security

vii. Regular system updates, upgrades, migrations and outages

viii. Review security logs on access, password management and accounts

e. Assisting to maintain and manage all IT contracts and renewals

f. Overseeing the maintenance of Vanguard website and Domain name

g. Providing IP Telephony support:

i. Obtain approval from Head, Corporate Services to install IP Telephony system for the new Care Home / Senior Care Centre sites

ii. Coordinate with the Care Home Operations team and vendor to deploy IP Phones

iii. Manage and work with vendor to resolve any IP Telephony problem

· Assist the Information Technology / Cybersecurity Manager to plan, implement and manage all IT network, systems and data security measures against cyber-attacks.

· Conduct IT security awareness training programs and workshops for staff

· Provide regular operation system reports to Head, Corporate Services

· Identify opportunities for team training and skills advancement

· Work with all stakeholders to identify and provide responsive support on IT requirements

Any other duties assigned by the supervisor

Educational Requirements & Experience:

• Diploma/Degree in IT-related field with at least 2-years working experience
• Qualification in IT professional certifications like CCNA, MCSA/MCSE, ITIL and CISSP etc
• Possess strong troubleshooting and good problem-solving IT skills in relation to diagnosing and solving both technical hardware / software faults
• Strong proficiency in Microsoft Office applications
• Minimally 2-years’ experience in Microsoft Windows software, HP Networks, Microsoft Servers and Fortinet Firewall.
• Knowledge of cyber security and cloud computing will be an advantage.
• Ability to attend to details and respond swiftly to work demands
• Has good written and verbal communications skills
• Has good organizational skill and ability to identify and resolve IT issues in a timely manner
• Ability to stay updated on new technologies and IT innovations
• Demonstrated accountability, crisis management capability and an ability to prioritise

Job Description

• Maintain full sets of accounts and full spectrum of accounting duties
• Liaise with operation staff on daily accounting and administrative issues
• Follow up on AR collections
• Handle bank reconciliations, monitor cashflow and prepare cash flow forecasts
• Ensure timely and accurate closing of accounts and submission of monthly financial reports and schedules
• Prepare quarterly GST returns
• Resolve any system/operational issues
• Liaise with banks, auditors and tax agents
• Assist in other ad hoc duties as assigned

Requisites

• Minimum Diploma in Accounting or equivalent
• Minimum 1 year experience in handling full set of accounts
• Meticulous and detailed with good interpersonal and communication skills
• Take initiative and able to work independently with minimal supervision
• Good command in both English and Chinese in order to liase with Chinese speaking associates
• Proficient in MS Office applications
• Able to start immediately

We are seeking a highly skilled and motivated Finance Executive to join our dynamic finance team in our Singapore office.

Job Description:

1.⁠ ⁠Accounts Receivables

• Oversee and manage the accounts receivables process to ensure timely and accurate collection of outstanding invoice
• Downloading of sales transactions from various online sales platforms and allocating revenue based on product.
• Maintain thorough records of transactions to support accurate financial reporting and forecasting.

2. Accounts Payables

• Perform invoice verification with internal stakeholders to verify accuracy of invoice
• Processing the AP invoice in accounting software
• Generate weekly payment list for payment processing

3.⁠ ⁠⁠Weekly Sales Report / Monthly Sales Report

• Compile and analyze sales data on a weekly and monthly basis to generate detailed sales reports.
• Updating of sales figures in accordance to sale channels and products
• Ensure timely distribution of reports to relevant stakeholders.

4.⁠ Inventory Management Support:

• Assist in conducting comprehensive stock takes at various retail locations and warehouses
• Ensure accurate inventory counts, reconcile discrepancies, and provide detailed reports on stock levels.

Requirements

• Diploma or Certificate in Finance, Accounting, or a related field.
• Fresh graduates are welcomed to apply
• Minimum 1 years of experience in finance or accounting.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational skills and attention to detail.
• able to speak mandarin is an added advantage

Admissions Management 

Manage Inquiries: Respond to prospective student inquiries across multiple channels,
including email, LinkedIn, Wix, and social media, providing timely and accurate information.
● Application Processing: Oversee the initial stages of the application process, including
monitoring form submissions, reviewing applicant details, and maintaining accurate records
in an Excel spreadsheet.
● Re-applicant Coordination: Collaborate with the interview panel to evaluate re-applicants,
facilitating next steps such as retesting, scheduling additional interviews, or processing
rejections.
● Job Postings: Regularly update and refresh job postings on MyCareersFuture and
university career portals to attract qualified candidates.
● Admission Assessments: Administer and monitor online challenges and aptitude tests,
assisting candidates with technical issues and ensuring smooth completion.
● Interview Scheduling: Coordinate interview logistics, arranging schedules between
candidates and interviewers, and ensuring candidates have a positive experience upon
arrival.
● Data Management: Maintain accurate and up-to-date applicant data and interview notes
for tracking and reporting purposes.

● Contract Management: Track trainee contract signing status, following up as needed to
ensure timely completion of agreements.

Program Management 

Training Needs Analysis: Assist the Programme Manager in assessing training needs,
identifying gaps in existing programs, and implementing improvements to enhance the
overall training experience.
● Cohort Planning: Monitor applicant pipeline numbers to assist with planning for upcoming
cohorts and resource allocation.
● Candidate Onboarding: Support the onboarding of new trainees, ensuring they are
enrolled in the appropriate assessments and training modules.
● Program Support: Provide administrative and logistical support to the Programme
Manager for the effective execution of both the ASTP and other training programs,
including organising workshops and events.
● Ad Hoc Duties: Assist in various tasks related to program delivery, trainee support, and
overall program management as required.

Bachelor’s degree in a relevant field (e.g., Education, Business Administration, Human Resources) or equivalent experience.

- Less than 3 years of experience in recruitment, admissions, program coordination, or a related administrative role.

- Familiarity with recruitment processes and candidate management is a plus.

- Excellent communication skills, both written and verbal.

- Strong organizational skills with attention to detail.

- Proficiency in Microsoft Excel and experience with data management tools.

- Ability to multitask and manage time effectively in a fast-paced environment.

- A proactive and positive attitude.

- Strong problem-solving skills and the ability to work collaboratively within a team.

- A commitment to providing excellent customer service to prospective students and stakeholders.

- Basic understanding of online assessment tools and scheduling software.

- Experience with CRM systems or applicant tracking systems is a plus.

• Private Health Insurance
• Paid Time Off
• Training & Development
• Performance Bonus

WE ARE ON THE HUNT TO HIRE THE BEST CUSTOMER SERVICE & OPERATIONS EXECUTIVE TO JOIN OUR CUSTOMER RELATION TEAM!

Job Highlights

• No Sundays, Centre holidays
• Yearly salary increment, Work-life balance, Medical/dental
• Your contribution matters! Plenty promotion opportunities

An enrichment centre established since 2009.
The Writer’s Place is The School of Writing in Singapore for primary school students to learn the art of English creative writing. Being a pioneer with more than a decade in the industry, we are still strongly committed to helping children gain confidence in English creative writing and performing well in school!

Job Description:

• Provide administrative, customer and management support
• Be the forefront in handling customers’ enquiries
• Recruitment and enrolment of students,
• Any other tasks as required by management from time to time

Job Requirements:

• STRICTLY ONLY SINGAPOREAN MAY APPLY (DUE TO NO QUOTA)
• ABLE TO WORK tuition centre operation hours ie. Weekday nights and Saturdays
• Required to speak English and Mandarin (to liaise with Mandarin-speaking clients)
• Warm personality, self-driven, organized, confident
• Required to multi-task and work independently
• 5 working days : Tues- Fri (12.00pm-8.45pm) & Sat (8.30am – 5.15pm)
• Centre is closed on Mon, Sun & PH

Centre Location:

• Woodlands Galaxy Community Club (5 min walk from Admiralty MRT)
• Junction 10 mall (Bukit Pajang Mrt)

Job Details & Benefits for the best:

• CPF contribution
• Paid annual leave
• Paid sick leave
• Paid Public Holiday
• Good Medical and Dental benefits
• Work-life balance
• Centre holidays on top of annual leave
• Probation period of 2 months.

Excellent Career Progression:

• Company is seeking to groom capable individuals into Centre Managers
• Others position available: Centre Managers, English & Writing Teacher Specialist (Full-time/part-time)

Join us if you can be a driver of success!

Interested candidates, please send in your resume along with Expected Salary.

We regret that only shortlisted candidates will be notified.

www.thewritersplace.com.sg

Job Description:

We are looking for Operation Assistant for daily operation to manage client / a pool of floater and cleaner queries, schedule and feedbacks …. etc .

Need to manage and monitor equipment, cleaning solutions and cleaning standard.

Part-Time working hours:

9am-6pm in office [2 weekday & 1 weekend], need to respond to messenger till staff schedule end.

Responsibilities:

Able to communicate well/fast with client, floater and cleaner through various channels (e.g phone calls, Chat / SMS, emails, walk-ins)

Maintaining a positive, empathetic, and professional attitude toward clients at all times

Responding promptly to client inquiries & complaints Ensure client satisfaction and provide professional client support

To arrange floater or cleaner jobs schedule and monitor cleaning standard.

Collect mails and documents Assist in any ad hoc duties assigned

Requirements:

Minimum 1 year experience in customer service, scheduling

Minimum Diploma holder Customer-oriented with good interpersonal and communication skills

Pleasant and friendly personality Strong problem solving capabilities

Able to work at a fast pace environment, fast learner, willing to take up responsibility

Computer literacy

The Executive Assistant Manager, Rooms/Director of Rooms is responsible in managing all aspects of the Rooms Division including Housekeeping, Lobby Operations, Concierge, Raffles Butler and Floral Boutique at Raffles Singapore. He/she ensures the delivery of the Raffles Singapore guest excellence service experience throughout the entire guest journey meanwhile ensuring maximization of room revenue and productivity as well as developing managers and colleagues.

Primary Responsibilities

• Re-invents service every day to create the best guest journey – engaging, enticing, surprising, entertaining and fully individualised to each market and guest profile.
• Manages the Raffles Singapore guest experience by periodically reviewing and ensuring a seamless flow of processes together with the process owners; detects and evaluates possibilities for innovative enhancements.
• Supports all leaders within the division in upholding a flawless impression and perception of the Raffles Singapore services, products and colleagues through hands-on and smart operational leadership.
• Cooperates with the Finance team and ensures compliance of credit policies and procedures.
• Constantly identifies new revenue opportunities and improvement of existing revenue streams and upsell schemes.
• Ensures intelligent use of funds available by optimising spending yet ensuring availability of funds for needed improvements and new initiatives.
• Identifies and implements new opportunities for inter-hotel sales and in-house facilities.
• Seeks Constant improvement of quality in product and services.
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) and Forbes standards, and aims to achieve the scores and goals set by management.

Job Description:

We are looking for Operation Assistant for daily operation to manage client / a pool of floater and cleaner queries, schedule and feedbacks …. etc .

Need to manage and monitor equipment, cleaning solutions and cleaning standard.

Part-Time working hours:

9am-6pm in office [2 weekday & 1 weekend], need to respond to messenger till staff schedule end.

We are looking for Operation Assistant for daily operation to manage client / a pool of floater and cleaner queries, schedule and feedbacks …. etc .

Responsibilities:

Able to communicate well/fast with client, floater and cleaner through various channels (e.g phone calls, Chat / SMS, emails, walk-ins)

Maintaining a positive, empathetic, and professional attitude toward clients at all times

Responding promptly to client inquiries & complaints Ensure client satisfaction and provide professional client support

To arrange floater or cleaner jobs schedule and monitor cleaning standard.

Collect mails and documents Assist in any ad hoc duties assigned

Requirements:

Minimum 1 year experience in customer service, scheduling

Minimum Diploma holder Customer-oriented with good interpersonal and communication skills

Pleasant and friendly personality Strong problem solving capabilities

Able to work at a fast pace environment, fast learner, willing to take up responsibility

Computer literacy

a) Administrative function such as data entry, typing, faxing, filling, attending to telephone calls, managing email account & etc.

b) In addition to the duties specified above, you are obliged to follow all reasonable instructions of the Employer, the management of the Employer, or the designated superior.

c) The Employee shall not be entitled to do any private work whatsoever or be a party thereto without the written approval if the Employer I fit interferes with his employment with the Employer or the proper and diligent execution of duties.