As a subsidiary of FirstCom Solutions, Firstcom Academy is no stranger to the needs of SMEs and the digital economy. We are focused on addressing the knowledge and skills gaps faced by employees and employers as more businesses make the offline-to-online transition.

At FirstCom Academy, we’re partnering with SkillsFuture Singapore to help busy professionals transform and upgrade their careers through courses taught by industry veterans. By empowering our learners with real employable skills sought after by current market demands, we set them up for success and a fruitful career.

[Responsibilities]

• Be responsible for direct sales to professionals and corporate customers
• Identify, build and manage sales pipeline and business relationships
• Drive the entire sales cycle – from cold calling, leads generation, initial customer engagement, qualifying, consultation to closure
• Participate in prospecting activities to build a strong pipeline for the company
• Consult with prospects and pursue sales opportunities to close the deals effectively
• Engage professionals to advance opportunities by sharing on the benefits of our curriculum and understanding their learning aspirations
• Engage corporate customers to advance opportunities by carrying out activities such as using relevant marketing tools and platforms such as Google Analytics to understand clients’ digital marketing performance and propose training solutions for business digital marketing transformation

[Requirements]

• Diploma/ Degree or equivalent practical experience
• Hunter mentality and a “no fear” approach to prospecting clients
• Passion in promoting lifelong learning and employability
• Ability to communicate efficiently and possess strong presentation skills
• A strong work ethic, positive attitude and genuine desire to learn
• Highly disciplined and good time management
• Able to converse in Mandarin in order to liaise with Mandarin speaking clients
• Candidates with no prior experience are welcomed to apply as on-the-job training is provided

[Remuneration Package]

• Basic salary of up to $4,500, depending on experiences and suitability.
• Attractive individual monthly commission scheme
• Additional incentives

Job Description

We are looking for a self-motivated Finance and HR Executive. You have the chance to be one of our core team to implement systems and procedures to corporatise our business.

Our business includes a retail segment with 2 retail chains selling fast moving consumer goods and religious products, a property rental segment and a direct selling segment.

Responsibilities:

Accounting, General Admin Functions

• Responsible for the full set accounts and day-to-day accounting
• Perform bookkeeping general ledger, AP, cash management, and bank reconciliation
• Ensure all accounting records are kept up-to-date and maintained promptly and accurately
• Handle all regulatory submissions including GST returns
• Process payments to suppliers
• Liaise with the external auditor and tax agents
• Report to the Directors and handle ad-hoc assignments

HR Functions

• Responsible for full spectrum of HR function
• Responsible in payroll process, claims expenses, and other related matters
• Manage recruitment cycle including sourcing, arrange for interview, and salary proposal
• Process Work pass application, renewable and cancellation
• Coordinate with insurance agents with regards to cancellation, renewal, new coverage of insurances

Requirements:

• ACCA/Diploma in Accounting or equivalent with 2 years of relevant work experience
• Possess knowledge in GST, Local Tax Regulations, and Singapore Financial Reporting Standards (FRS)
• Self -motivated. well organized, meticulous, and able to multi-task
• Ability to converse and liaise with external vendors and suppliers

Responsibilities

• Assist in daily finance operations (includes payments, receipts, AP & AR transactions);-
• Assist in partial/full set of accounts and prepare balance sheet schedules and ensure timely, complete and accurate recording of accounting entries into MYOB accounting system;
• Posting of month-end closing journal entries;
• General office administration such as: filing, scanning, photocopying, archiving, office supplies;
• Assist in preparing documents for submission of government grant claims;
• Manage and handle documents, records and maintain an organized filing system.
• Any other ad hoc duties as assigned by Manager in-charge

Requirements

• LCCI or Diploma in Accounting
• Proficient in Microsoft Excel and Word
• Fast learner with strong sense of initiative & good communication skills- Able to work independently with minimum supervision

Responsibilities:

• Upsell existing clients’ other enterprise solutions
• Acquire new customers by cold calling, emailing, networking and using various Media platforms
• Plan and Execute sales plan such as meeting clients, preparation of tenders, proposals and quotations for clients
• Assist in new clients’ acquisition
• Assist in managing client accounts
• Any other ad-hocs as assigned

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

Responsibilities:

• Assist in formulating and implementing internal control procedure.
• Assist in the review and recommendation new or finance work processes and improvements.
• Daily monitoring of inward transactions.
• Work closely with external counterparts for completion of monthly closing.
• Ensure accurate & timely submission of claims and prompt disbursements.
• Responsible for the processing of GIRO Application Forms and liaison with respective banks for approval.
• Provide reliable details for cashflow projections.
• Maintain Fixed Assets Register along with regular asset count.
• Liaison with HR for Payroll Reconciliation.
• Proper documentation of workflow and policies.
• Review AP ageing with long outstanding balances and follow-up closely for closure.
• Liaison with audit partners.
• Perform ad-hoc duties as assigned by superior.

Requirements:

• Able to work in a fast-paced environment.
• Goal-oriented and meticulous to details.

Responsibilities:

• Purchase administration and order processing
• Negotiate with suppliers for the most cost-effective deal
• Negotiation of pricing, credit terms and supplier contracts, delivery schedule
• Monitor cost and project budget and develop cost forecasts
• Vendor development-evaluate vendors based on quality, on-time delivery, and cost
• competitiveness
• Source of quotation and liaise with suppliers, manufacturers, and relevant internal
• departments
• To perform any other duties as assigned by management

Requirements:

• Preferably having experience in relevant fields
• Team players and committed to work.
• Good communication and negotiation skills
• Proactive in solving problems
• Good in planning, organizing, and prioritizing assignments
• Able to implement improvement processes
• Independent, able to work under pressure, as well as multi-tasking

Responsibilities:

• Content planning and copywriting for social media platforms such as IG, Tiktok
• Develop creative marketing content
• Product photography
• Graphic design
• Keeping up with social media trends/functions
• Knowledge on video production
• Collaborate with influencers and other stakeholders to create video contents

Requirements:

• Familiar with social media platforms (e.g IG, Tiktok is a plus)
• Product photography
• Graphic design (Adobe PS/AI)
• Adobe Premiere Pro would be a plus
• Highly motivated and target driven

We are looking for passionate team players to join us in managing our portfolio of B2B2C Loyalty and CRM programs. You will be responsible for operating and implementing day to day program activities, reports and deployment of digital innovations with close collaboration with internal and external teams. The role covers understanding, applying and enhancing business processes, marketing operations and digital technology engagements.

Key Responsibilities:

• Manage Loyalty and CRM Programs from design to development to deployment.
• Ensure marketing activities are deployed on time and meet client’s expectations.
• Day-to-day program management and operation of client accounts.
• Manage marketing operations and communications.
• Planning and coordination of all program activities and communications.
• Provide reports and insights on program performance and campaign activities.
• Manage program targets and goals.

Skills:

• Experience in managing client and/or agency communications.
• Ability to understand client expectations and manage project timelines.
• Understand and design user experience with creative thinking.
• Project management skills supporting multiple projects on deadline with close coordination within the internal teams, agencies and clients.
• Strong problem-solving skills in a collaborative work environment.

Requirements:

• Minimum 2+ years’ experience in marketing agency environment.
• Experience in digital, social and email marketing.
• Knowledge in CRM/Loyalty, marketing and automation tools.
• Ability to conceptualize, plan, develop and manage promotions / campaigns.
• Good oral and written communication skills.
• Experience in Project Management, Power Point and Excel.
• Exposure in Data Analytics tools such as Power BI and Tableau.

Job Description

• Provide general administrative support to Maintenance Department.
• Maintain records of maintenance activities in the appropriate logs.
• Support preparing documentation and reports.
• Assist in regular maintenance inspection and liaise with the vendor for the schedule arrangement.
• Perform other general administrative duties assigned by Superior.

Requirements

• Superior organizational skills and multitasking abilities.
• Strong communication skills.
• Attention to the little details.
• Problem-solving skills.
• Basic qualification or sufficient experience as an Admin in Construction Sector.

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

Job Description

· Strategic planning and development

- Executional plans to support sales, brand and corporate strategies]

- Includes (but not limited to) content marketing, communications, creatives and all marketing-related activities to deliver high level of customer demand and satisfaction

· Brand audit and management

- Management of brand assets and consistency

· Digital marketing

- Analysis and monitoring all digital platforms (social media, google, etc.)

- Digital outreach, trends and content management

- SEO / SEM

· Public relations and media management

- Media relations and engagement

· Customer Relationship Management

- Loyalty programs to pro-actively engage and retain customers, enhancing customer experience/journey, and customer acquisition and retention strategies

· Retail Marketing

- POSM, visual merchandising, brand ambassadors (retail staff)

· Partnerships

- Strategic and tactical partnerships for optimal outreach

· Inter-department support

- All marketing-related activities and support

Requirements

· Possesses at least a Diploma in Marketing or related marketing disciplines.

· Minimum 2 years’ marketing experience, experience in the Retail or related industries is an advantage.

· Good numerical and analytical skills

· Results-oriented and strong work ethic

· Effectively bilingual, fluent in both spoken and written English and Mandarin.

· Possess excellent interpersonal skills

· Strong passion in Media/Online Marketing solutions

DUTIES AND RESPONSIBILITIES:

• Market the programme to SMEs, institutions of higher learning, students and external partners through telemarketing and events including career fairs, talks, field trips, etc.
• Handle inquiries on programme from external parties
• Evaluate applications based on the programme criteria
• Conduct interviews, shortlist candidates and facilitate matching between applicants and participating companies
• Follow-up and monitor the status of applicants, study award matches and grant funding through working closely with participating companies
• Provide day-to-day administrative support which includes collation of information, processing applications, maintenance of applicants’ database and records, generating reports, preparation of documents and filling, etc.
• Other ad-hoc duties assigned

REQUIREMENTS

• Preferably a Diploma holder with at least 1-2 years of working experience. (Fresh Graduates may apply)
• An extrovert and vibrant personality would be an value - add
• Posses strong planning and organizing skill
• A good team player and results-oriented
• Proficient in MS Office Applications: Word, Excel and Powerpoint

Responsibilities:

• Posting of recruitment advertisements
• Ensure and maintain good brand and communication consistency for all company materials and collaterals
• Scheduling of interviews
• Engagement with both internal and external stakeholders such as employees and vendors, etc
• Manage office sundry purchases
• Reports generation
• Payroll administration
• Work pass administration
• Provide general administrative support as assigned

Requirements:

• 1 years experience and above is preferred
• Good to have experience in construction industry or similar industry.
• Possess a keen interest in human resources
• Ability to work independently and with a team
• Thrives in a fast-paced environment and has the ability to handle the pressure of meeting tight deadlines
• Self-motivated and resourceful with good multitasking and organisational ability

(1) Strategic Leadership:

Develops long-term goals and objectives in collaboration with the President and the executive council, and ensuring that the organisation's activities align with its mission and objectives.

(2) Executive Management:

Oversees the day-to-day operations of the association. This includes managing staff, departments, and resources to ensure efficient and effective functioning of the organisation.

(3) Membership Development and Engagement:

Responsible for recruiting new members and retaining existing ones. This may involve developing membership benefits, organising networking events, and fostering a sense of community among members.

(4) Financial Management:

Oversees the financial health of the association, including budgeting, financial planning, and ensuring compliance with financial regulations.

(5) Strategic Partnerships:

Cultivates relationships with other organisations, government agencies, and industry partners to advance the goals of the association. This may involve collaborating on joint initiatives, forming alliances, and seeking opportunities for mutual benefit.

(6) Policy Development:

Monitors legislative and regulatory developments and, together with the President and the executive council, develops policy positions, and advocates for policies that benefit members.

(7) Executive Council Relations:

Works closely with the executive council and implement executive council directives.

(8) Risk Management:

Identifies and mitigates risks that may affect the association's operations or reputation. This may involve developing risk management strategies, ensuring compliance with legal and regulatory requirements, and maintaining appropriate insurance coverage.

(9) Organisational Development:

Responsible for fostering a culture of innovation, excellence, and continuous improvement within the association. This may involve developing staff talent, implementing organisational policies and procedures, and promoting diversity and inclusion.

APPLICATIONS

The trade association is looking for someone who thinks strategically and is hands-on. Depending on the work experiences and track record, the successful candidate can expect an annual remuneration of at least $130,000.00

Interested applicants are to email to [email protected] with details of work experiences, professional and/or academic qualifications, and expected remuneration.

Responsibilities:

• Perform general bookkeeping and full set of accounting functions - handle daily operational AP/AR tasks including invoicing, payment, receipts etc.
• Perform monthly reconciliation and reports
• Debts collections - Contact customer to ensure that their payments are made on time
• GST filing
• Prepare monthly sales commission and checking of incentives.
• Handle any other ad-hoc hoc assignments and projects as assigned

Reqirements:

• Meticulous and organized
• Possess positive learning attitude & a good team player
• Pro-active and able to multi-task and work independently within deadline
• Knowledge of "XERO" Software will be advantage
• With at least 2 years accounting experience will be advantage
• Working hours & days: 5 days work week 9am to 6pm
• Working location - Ubi

What is business development?

Business development deals with the operational and strategic development of a company. This involves discovering and developing new business areas or new products so that the company can expand.

A business development manager (BDM) is responsible for ensuring that development and implementation in this area are carried out consistently and successfully. As a business developer, you're constantly on the hunt for new ways to develop your company.

The aim is for future customers to be satisfied overall with the company and its products. And turnover increases as a result.

What are the tasks of a business developer?

What does a business developer do? Basically, everything revolves around figuring out how to advance a company in a future-oriented way and how to help it to grow.

This might involve asking questions like:

· Where should the company be within a certain period of time (e.g. in 2 years)?

· Which customers and/or partners do we need to achieve our goals?

This means there are certain tasks that a business developer regularly has to take care of in a company:

· Develop new business areas, sales markets and products. This includes new customers and partners.

· Make forecasts to identify future trends.

· Create business plans and strategies.

· Identify and secure new market shares. Place the resulting new products on the market.

· Develop existing business areas.

· Carry out monitoring and reporting.

· Perform competitor analysis.

Important requirements and expertise of a business developer

If you're interested in business development and want to find a job in this area, you need to meet some requirements and have certain expertise in order to start applying for vacancies:

· There are no specific degree programmes in business development. But you can specialise in business development as part of some MBAs or similar master's degrees.

· Business developers are used in all sectors and are desperately sought after. This is especially true in industries that are constantly on the lookout for new innovations and technologies.

· BDMs are particularly in demand in the fields of technology and science:

· Mechanical engineering

· Telecommunications

· Pharmaceuticals

· IT

· Chemistry

· Biotechnology

Responsibilities:

• to assist Deputy Sdministration Manager in the execution of duties.
• to handle all welfare (adequate working conditions, food, transport) matters that aries in the company .
• to assist in keeping discipline amongst staff in performing their duties.
• monitoring and maintaining office euqipment and inventory supplies; orders replacement supplies as needed.
• monitoring and maintaining infrastructure and working condition and environment.
• to assist administration department to updteing, creating, and maintaining records and databases.
• scheduling company calendar and updateing as needed.
• supporting department managers, staff, and CEO with their manpower requirements and assist in redeploying manpower as per required.
• support staff members who have HR-related issues and concerns, such as compensation, benefits , rewards and recognition , vacation, misconduct , and problem resolution.
• participate in HR technology groups and forums, and attend vendor webinars on current software capabilities and enchanced functionalities.
• work closely with payroll and other departments, exercising discretion while working with highly confidential information.
• performs others duties as assigned.
• to perform processes as per documented requirements to uphold integrity of data accuracy, required for measurement of the effectiveness of quality and environmental management's continual improvement effort.
• be aware of the quality and environmental policy and significant quality and environmental requirements associated with thier work activities.
• be aware of the consequences of departure from the speicified system procedures and work instrution.

Requirements:

• Diploma or degree in HR or related discipline.
• At least 2 years of experience in similar role

Working Location: Joo Koon

5.5days work week

EA license NO: 96C4864

Reg no:R23115903

Responsibilities：

• Prepare sales quotations and receive sales orders.
• Prepare delivery order, invoice and other relevant documents.
• Liaise with suppliers/customers on delivery and stocks inventory / entries.
• Provide support, including procedural documentation and relevant report.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
• Establish good working relationships with customers and other professionals.
• Any ad-hoc assigned as instructed by manager.

Requirements:

• Positive attitude & independent.
• Experience and knowledge in office system furniture or commercial carpet or interior design.
• Good contacts with interior Designer & Architect.
• Possess good interpersonal skills.
• At least 1 year of working experience in the related field is required.
• Preferably Entry Level specialized in Sales – Corporate or equivalent.

Responsibilities:

• Social Media/Digital Marketing: create & monitor content for several platforms at once
• Provide strategy on delivering content to the right audience on the right channels (Facebook/Instagram/Google/TikTok)
• Follow brand guidelines to execute a wide variety of activities that involve branding, advertising, social media, partnerships and more
• Create and design promotional material including posters, brochures, advertisements and other types of print and online media
• Plan and develop integrated marketing strategies to increase lead generation and drive brand awareness, engagement and conversion. Frequently encompassing both digital and offline media
• Brainstorm, plan strategies and execute innovative social media campaigns for multiple platforms according to brand guidelines
• Coordinate and assist in any photography or videography needed in the execution of marketing campaigns and social media content

Requirements:

• Degree / Professional Qualification in Marketing, Business, Communication Design, Video or related discipline
• Minimum of 1- 2 years of relevant experience working in relevant field
• Creating and publishing creative content for multiple platforms should be second nature to you (Facebook, IG, Youtube, Tiktok, Google)
• Experienced with Facebook Ads Manager or Google Ads
• Basic design and image editing skills
• Very meticulous, organised and digitally savvy.
• Works well in both team and individual settings
• Strong command of language, written and spoken
• Proficiency in Adobe Illustrator, Photoshop, Lightroom
• Big pluses for Video editing knowledge / experience in Hubspot / SEO article writing

Responsibilities:

• Develop the project business locally and identify and directly target architects and developers for projects.
• Support local distributors with pricing, catalogues and project specification support
• Achieve annual sales targets and assist in tender for projects
• Assist with market research or other local activities related to market and business development and sales growth
• Promote brand awareness, identify prospective clients, and expand the clientele base for the company with focus on the construction sector
• Take ownership and lead business development efforts in selected market segments
• To execute plans and strategies set by General Manager and the company
• Attend to sales enquiries and prepare quotation.

Requirements:

• Diploma, Degree in Marketing / Business or any relevant discipline
• Possess min 3 to 5 years experience in sales or marketing with good track records in working with developers, architectural and designer firms.
• Goals driven and hands-on in executing key measures
• High level of reliability and personal integrity
• Experience in the sanitary fittings industry will be an added advantage

What is business development?

Business development deals with the operational and strategic development of a company. This involves discovering and developing new business areas or new products so that the company can expand.

A business development manager (BDM) is responsible for ensuring that development and implementation in this area are carried out consistently and successfully. As a business developer, you're constantly on the hunt for new ways to develop your company.

The aim is for future customers to be satisfied overall with the company and its products. And turnover increases as a result.

What are the tasks of a business developer?

What does a business developer do? Basically, everything revolves around figuring out how to advance a company in a future-oriented way and how to help it to grow.

This might involve asking questions like:

· Where should the company be within a certain period of time (e.g. in 2 years)?

· Which customers and/or partners do we need to achieve our goals?

This means there are certain tasks that a business developer regularly has to take care of in a company:

· Develop new business areas, sales markets and products. This includes new customers and partners.

· Make forecasts to identify future trends.

· Create business plans and strategies.

· Identify and secure new market shares. Place the resulting new products on the market.

· Develop existing business areas.

· Carry out monitoring and reporting.

· Perform competitor analysis.

Important requirements and expertise of a business developer

If you're interested in business development and want to find a job in this area, you need to meet some requirements and have certain expertise in order to start applying for vacancies:

· There are no specific degree programmes in business development. But you can specialise in business development as part of some MBAs or similar master's degrees.

· Business developers are used in all sectors and are desperately sought after. This is especially true in industries that are constantly on the lookout for new innovations and technologies.

· BDMs are particularly in demand in the fields of technology and science:

· Mechanical engineering

· Telecommunications

· Pharmaceuticals

· IT

· Chemistry

· Biotechnology

We are seeking a skilled HR Administration Manager to lead and coordinate the human resources and administrative functions within our organization. The ideal candidate will possess a robust background in administration, demonstrate exceptional organizational skills, and have experience in human resources and basic accounting.

In this role, you will be instrumental in supporting our people-centric initiatives and ensuring the smooth operation of daily HR functions. You will report directly to the Executive of HIC and oversee various HR activities, including recruitment, onboarding, employee relations, and employee engagement. We are looking for a candidate who is passionate about employee well-being, compliance, and operational excellence.

Key Responsibilities

Administrative Oversight

• Oversee daily office operations, including supply management, company subscriptions, payment processing, and other day-to-day administrative needs.
• Develop and implement office policies by establishing procedures and standards that guide operational efficiency. This includes organising office operations and procedures, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning clerical functions appropriately. Analyse and monitor internal processes for continuous improvement.

Human Resources

• Ensure compliance with local employment laws and regulations, including the Employment Act, Common Law, Employment of Foreign Manpower Act, Work Injury Compensation Act, and the Workplace Safety and Health Act.
• Manage employee contracts, payroll, and benefits administration to ensure adherence to legal requirements.
• Oversee HR administration tasks, including employment agreements, contract variations, and performance reviews.
• Develop and implement comprehensive organisational strategies that promote a culture of excellence, innovation, and continuous improvement.
• Champion a culture of safety, quality, and high performance, fostering practices that enhance employee engagement and well-being.
• Design and manage compensation and benefits programmes, including salary benchmarking, incentive programmes, and benefits administration.
• Oversee the performance management process, including goal setting, performance evaluations, and career development planning, while providing guidance to managers and employees.
• Address employee relations matters, including grievances, disciplinary actions, and conflict resolution, while promoting a positive work culture through engagement initiatives.
• Identify and resolve HR issues as they arise, offering expert guidance and support to management on all employment-related matters.
• Manage payroll processing, including CPF, Levy, and statutory claims submissions, along with monthly payroll reporting.
• Regularly review and update HR and administrative policies to mitigate risks and ensure alignment with best practices.
• Organise and support employee engagement and welfare activities, including the planning and execution of company trips and events.

Qualifications

• A degree in Human Resource Management, Business Administration, or a related field, with a minimum of 5 years of relevant experience in an HR generalist role or managerial position in a similar capacity.
• Strong knowledge of the Employment Act, local legislation, and best HR practices.
• Familiarity with office management responsibilities, systems and procedures, and risk management skills.
• High adaptability with excellent interpersonal and written communication skills.
• Meticulous attention to detail, coupled with strong analytical and problem-solving abilities.

Job Description:

• Provides overall administrative support for Singapore Experiential Visits (SEVs).
• Liasing with client and INT-appointed contractors to plan, coordinate and oversee the implementation of SEVs
• Monitor and track relevant statistics to ensure deliverables are met.
• Provide administrative support for Integration Programmes including scheduling, extracting of data, feedback collation and notes-taking.
• Liaise with internal and external stakeholders to ensure the successful implementation of integration programmes.
• Monitors the utilisation of integration grants to ensure optimum utilisation to achieve the desired integration outcomes.
• Ensure proper filing and documentation of grants in compliance with procurement guidelines.
• Manage and administer client data
• Generate reports for management review.
• Manage CAPRIS user accounts and monitor CO staff movement.
• Any other duties assigned

Working Arrangement:

Location: Jalan Besar

Contract Duration: October 2024 – April 2025

Working Hours:

Mon to Thurs 8.5hrs

Fri 8hrs

Salary: Up to $20/H

Job Requirements:

• Diploma holder and above with at least 2 years of relevant working experience required
• Able to work on weekends, if required.

EA License No.: 96C4864

Reg. No.: R22110485

1. Conducting market research to identify selling possibilities and evaluate customer needs

2. Actively seeking out new sales opportunities through cold calling, networking and social media

3. Setting up meetings with potential clients and listening to their wishes and concerns

4. Discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction.

5. Reaching out to potential customers to demonstrate our services and products through email and phone

We are seeking an experienced and dynamic Senior Sales Manager to lead and drive our smart home sales team. This individual will be responsible for developing and implementing effective sales strategies, managing customer relationships, and achieving sales targets. The Senior Sales Manager will oversee the sales operations and be a key contributor to the growth and success of SINGGATE.

Key Responsibilities:

Sales Strategy & Planning:

Develop and execute strategic sales plans to meet or exceed monthly, quarterly, and annual sales targets.
Analyze market trends, customer preferences, and competitor activities to identify growth opportunities.
Work closely with the marketing team to create promotional campaigns, product launches, and events that drive sales.

· Team Leadership & Development:

Lead, mentor, and manage the sales team to maximize performance and productivity.
Conduct regular training and development sessions to enhance the skills and knowledge of the sales staff.
Set clear sales goals, monitor performance, and provide actionable feedback to the team.

· Customer Relationship Management:

Build and maintain strong relationships with new and existing dealers to foster loyalty and repeat business.
Ensure a high level of customer satisfaction through professional and courteous sales processes.
Address and resolve customer complaints or issues in a timely and effective manner.

· Sales Operations:

Manage and optimize the entire sales process, including lead generation, follow-up, negotiations, and closure.
Coordinate with the inventory management team to ensure that the sales team has the necessary stock to meet demand.
Monitor and analyze sales metrics, generate reports, and present findings to senior management.

· Market Expansion:

Identify new business opportunities, partnerships, and markets to expand the dealership’s customer base.

Requirements :

· Proven experience as Digital Marketing Executive or similar role

· Excellent communication and interpersonal skills

· Proficient in communicating both English and Chinese

· 7+ years of sales experience, with at least 3 years in a leadership role within the smart home industry is an advantage

· Excellent communication and interpersonal skills, Proficient in communicating both English and Chinese