Min Diploma or it's equivalent
Fresh entry candidates are welcomed to apply
Proficient in using Microsoft Office suite, particularly Word, Excel, and PowerPoint
To handle phone calls and attend to customers, to liaise with Chinese speaking clients
Training will be provided for fresh entry candidate.
Diligent and is willing to learn

To ensures that all supply chain processes, meet stringent quality standards. This role involves close collaboration with suppliers, logistics, and internal teams to maintain consistency, reduce risks, and enhance customer satisfaction by upholding product and process quality.

1. Assists develop and setup a standardize FSMS (HACCP as based) that meet the legal and regulation compliance demand across various national and international legal frameworks.

2. Assist Setup food safety internal audit system to verify the effectives of the FSMS implementation.

3. Assist manage variation in the food safety of compliance system in local sites due to resource and culturally different.

4. Assist setup supplier food safety control system and supplier food safety audit system.

5. Develop and provide training for food safety and quality requirements.

6. Develop and maintain documentation such as SOP’s, as well as maintenance of manuals, policies and procedures as relate to any food safety concerns.

7. Update existing food safety procedures and documentation to keep up with changing requirements.

8. Oversee proper maintenance and sanitation of all facility to comply with food safety requirements.

9. Ensure that all company food safety and quality assurance procedures are followed and documented correctly at all times.

10. Plan, Arrange a monitor outlet food product microbial test result and trend analysis.

11. Be the main contact point with SFA (Singapore Food Agency).

12. Conduct facility food safety audits as well as manage third party audits e.g SS444:2018 / ISO 22000

13. Assist on provide Food Safety consultancy and food safety audit for PUTIEN sister company / Partner / Franchisee.

14. Assists prepare periodical FSMS implement progression and outcome report and review the effectiveness’ of the FSMS implementation.

15. Work closely with operation team on provide technical assistant and guidance in conducting food safety related investigation on customer feedback and nonconformance issues and give recommendation for continual improvement.

16. Conduct routine inspection for products processed at production.

17. Assists and involve in 3rd party food safety audit or inspection.

18. Provide assistant in any ad hoc assignment if any

Qualifications:

• Diploma / Degree (Preferably in Food Science, Food Technology)
• Familiar with Word, Excel, and PowerPoint.
• Good written and verbal communication skills.
• At least 1 year experience as QA / QC
• Relevant experience in food manufacturing sector will be an added advantage
• Positive working attitude with good adaptability
• Strong eyes for details
• Strong analytical and problem-solving skills
• Bilingual in both spoken and written English
• Computer literacy
• Willing to take initiatives
• Comprehensive knowledge of HACCP, GMP’s, and GHP’s.

Working location at Senoko South Road

Key Responsibilities:

• Verify suppliers’ invoice with supporting documents (e.g. DO, PO etc)
• Arranging for payment to suppliers’
• Responsible for monthly closing of AP
• Responsible for bank reconciliation & schedules
• Responsible for AR interco billings
• Assist in intercompany reconciliation
• Responsible to prepare for Quarterly GST filing
• Assist in cashflow planning & budgets
• Assist in monthly closing
• Assist in year-end closing
• Other ad-hoc duties when required
• Able to work in a dynamic and changing environment
• Willing to learn and accept new work scope when required.mer accounts as necessary.
• Prepare and assist in AR aging analysis and reporting.
• Assist in providing necessary documentation for audits.
• Perform other ad-hoc duties and tasks as assigned by the Finance Manager or Supervisor.

Job Requirements:

• Possess Diploma in Accounting or related field.
• Minimum 2 years of relevant experience in accounts receivable and accounts payable functions.
• Proficiency in the use of ERP accounting software and Microsoft Office Suite.
• Strong attention to detail and data accuracy.
• Ability to work well under pressure and meet deadlines.
• Good communication and interpersonal skills.
• This position may require occasional overtime during peak periods.
• Ability to adapt to changing priorities and multitask effectively.

Key Responsibilities:

• Verify suppliers’ invoice with supporting documents (e.g. DO, PO etc)
• Arranging for payment to suppliers’
• Responsible for monthly closing of AP
• Responsible for bank reconciliation & schedules
• Responsible for AR interco billings
• Assist in intercompany reconciliation
• Responsible to prepare for Quarterly GST filing
• Assist in cashflow planning & budgets
• Assist in monthly closing
• Assist in year-end closing
• Other ad-hoc duties when required
• Able to work in a dynamic and changing environment
• Willing to learn and accept new work scope when required.

Job Requirements:

• Possess Diploma in Accounting or related field.
• Minimum 2 years of relevant experience in accounts receivable and accounts payable functions.
• Proficiency in the use of ERP accounting software and Microsoft Office Suite.
• Strong attention to detail and data accuracy.
• Ability to work well under pressure and meet deadlines.
• Good communication and interpersonal skills.
• This position may require occasional overtime during peak periods.
• Ability to adapt to changing priorities and multitask effectively.

Key Responsibilities:

• Verify suppliers’ invoice with supporting documents (e.g. DO, PO etc)
• Arranging for payment to suppliers’
• Responsible for monthly closing of AP
• Responsible for bank reconciliation & schedules
• Responsible for AR interco billings
• Assist in intercompany reconciliation
• Responsible to prepare for Quarterly GST filing
• Assist in cashflow planning & budgets
• Assist in monthly closing
• Assist in year-end closing
• Other ad-hoc duties when required
• Able to work in a dynamic and changing environment
• Willing to learn and accept new work scope when required.

Job Requirements:

• Possess Diploma in Accounting or related field.
• Minimum 2 years of relevant experience in accounts receivable and accounts payable functions.
• Proficiency in the use of ERP accounting software and Microsoft Office Suite.
• Strong attention to detail and data accuracy.
• Ability to work well under pressure and meet deadlines.
• Good communication and interpersonal skills.
• This position may require occasional overtime during peak periods.
• Ability to adapt to changing priorities and multitask effectively.

Job Responsibilities

• Provide general administrative support.
• Handle data entry and documentation
• Process invoices, handle accounts, and follow up on outstanding payments.
• Coordinate with other department staff on creditors invoice matters.
• Provide support to the necessary administration functions.
• Working closely with internal departments and ensuring prompt follow-up on related matters
• Maintain and organize a good filing system with confidentiality in an easily accessible format.
• Assist in running the operation and ensure it is smooth.
• Maintain good office administration system.
• Preparation of Bank Reconciliation, Audit Schedules and other reconciliations.
• Assist in month-end closing of accounts

Any other task may be assigned by the Company from time to time

Requirements

• Candidate must posses at least LCCI or equivalent
• Knowledge of Microsoft office (Powerpoint, Word, Excel)
• Good written and communication skill
• Be meticulous in work and able to work in a fast-paced environment

Food distributor in Yishun looking for a hardworking new or experienced part time admin clerk to

• provide administrative and sales support to ensure efficient office operations.
• Maintains physical and digital filing systems.
• Answers phone calls and directs callers to appropriate personnel,
• Responds to emails and other digital queries and correspondence.
• Familiar with MSoffices softwares.
• other ad hoc general clerk duties.

Working hours:

5.5 days 8am - 5pm(Alternate Saturdays)

All welfare and benefits follow MOM.

• Develop new B2B business
• Generate B2B leads and follow up on sales opportunities
• Setting up meetings with potential clients for meetings
• Negotiate sales contracts and terms with clients
• Conducting market research to identify selling possibilities
• Actively seeking out new sales opportunities through cold calling
• Research and identify leads
• Prepare sales proposals and meet with clients for presentations

• Min 2 years of B2B sales experience preferably
• Experience in outdoor Sales
• Singaporeans preferred
• Possess excellent communication and interpersonal skills.
• Ability to work independently and in a team environment.
• Able to speak English fluently

Job Scope:

• Support various work teams with administrative requests such as managing of invoices processing and tracking.
• Assist in purchasing and tracking of stock orders.
• Maintain stock of office supplies and order as needed.
• Responsible for answering & directing phone calls, greeting & coordinating appointments, scheduling & facilitating on- or off-site consultations and meetings.

Job Requirements

• Candidate must possess at least Primary/Secondary School/"O" Level, Professional Certificate/NiTEC in any field.
  
• Required language(s): English
• No work experience required.
• Required Skill(s): Microsoft Office
• Preferably Entry Level specialized in Clerical/Administrative Support or equivalent.

If you thrive in support functions and fit the role of an Administrative Executive, you would be the one that we are looking for. We will be happy to notify the shortlisted candidates.

Thank you for applying.

Job Summary:

The Accounting Executive at Keystone Cable plays a key role in ensuring the accuracy and efficiency of financial operations. This role involves managing daily accounting functions and assisting in maintaining compliance with relevant accounting standards. The ideal candidate is meticulous and organized, contributing to the company’s financial health by delivering reliable and timely financial data.

Key Responsibilities:

1. General Ledger Maintenance

- Record and verify financial transactions in the general ledger.
- Ensure timely and accurate posting of journal entries.
- Assist with month-end and year-end closing processes.

2. Accounts Receivable

- Monitor accounts receivable and follow up on outstanding balances.
- Reconcile statements and resolve discrepancies.

3. Payroll Transactions

- Support payroll processing requirements to ensure timely and compliant payments to employees.

4. Administrative Support

- Maintain accurate financial records and documentation.
- Provide support for ad hoc analysis and projects as assigned by the Accounting Manager.

Requirements:

- High level of accuracy and attention to detail.

- Strong organizational skills and ability to manage multiple tasks effectively.

What We Offer:

• Opportunities for career growth and development in a dynamic manufacturing environment.
• Exposure to various facets of financial operations in a well-established company.
• A supportive and collaborative work culture aligned with Keystone Cable’s values of responsibility, innovation, safety, and expertise.

We are looking for a qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality.

You will also “train” users of the systems to make appropriate and safe usage of the IT infrastructure.

A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail.

The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability.

Responsibilities

• Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
• Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
• Install and configure appropriate software and functions according to specifications
• Develop and maintain local networks in ways that optimize performance
• Ensure security and privacy of networks and computer systems
• Provide orientation and guidance to users on how to operate new software and computer equipment
• Organize and schedule upgrades and maintenance without deterring others from completing their work
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
• Maintain records/logs of repairs and fixes and maintenance schedule
• Identify computer or network equipment shortages and place orders

Requirements and skills

• Proven experience as IT Technician or relevant position
• Excellent diagnostic and problem solving skills
• Excellent communication ability
• Outstanding organizational and time-management skills
• In depth understanding of diverse computer systems and networks
• Good knowledge of internet security and data privacy principles
• Degree in Computer Science, engineering or relevant field
• Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)

Responsibilities

• Responsible in gallery sales
• Efficient handling of clients' enquiries
• Providing good customer service
• Proactively maintaining good relationships management with new and existing clients
• Assist sales team in maximising sales and marketing revenues
• Manage the sales process from generated leads/gallery sales to closure and completion of works
• Coordinating with operation team to ensure timely delivery of customers’ orders
• Work closely with other departments to ensure strategy alignment to achieve company objectives
• Keep updated to market trends and change in customers' demand
• Absolutely no cold calling is required

Requirements

• Display high level of interest and enthusiasm towards the product offerings
• Independent, confident and self-motivated with good sales and servicing aptitude
• Self-disciplined to complete tasks assigned within deadlines
• Results-oriented with a customer service mindset along with excellent client relationship-building skills
• Strong numerical sense and analytical mind would be an advantage
• A good team player and able to work well in fast-paced environment
• Candidates with good experience will be considered for higher (senior) position. Remuneration will be reviewed accordingly.

Food distributor in Yishun looking for a hardworking new or experienced part time admin clerk to

• provide administrative and sales support to ensure efficient office operations.
• Maintains physical and digital filing systems.
• Answers phone calls and directs callers to appropriate personnel,
• Responds to emails and other digital queries and correspondence.
• Familiar with MSoffices softwares.
• other ad hoc general clerk duties.

Working hours:

Flexible 8am-12pm or 1pm to 5pm, 5 days (Mon to Fri or Tue to Sat)

All welfare and benefits follow MOM.

Roles & Responsibilities

Job Description:

· Plan weekly production schedules including releasing work orders and ensuring on-time delivery of shipments based on customer requirements.

· Collaborate with other departments, include purchasing, engineering and logistics, to work on outsourcing cost, equipment maintenance schedule and delivery arrangement.

· Create and Maintain Production schedules to ensure company goals are achieved and that deadlines are met.

· monitors and co-ordinates timely arrival of goods to meet project timeline

· liaises with project and production departments for all material planning matters.

· Liaise with External vendor on any outsource jobs, monitor jobs ensure it met the required delivery.

Requirements:

· Diploma in Business/Production management or equivalent experience.

· Able to work in dynamic environment and equipped with Multitasking skills.

· Possess Critical thinking and problem-solving skills.

· Strong computer skills and knowledge of Microsoft Office applications.

Job Highlights

• Opportunities for career advancement within company
• Comprehensive On-the-job Training for all candidates
• Good remuneration and extra allowance may be provided

Job Description

Responsibilities

• Take charge of on-site supervision and measurements
• Be responsible in ensuring smooth and efficiency in all jobs' operations
• Co-ordinate daily activities of workers’ duties and to ensure that they are well performed and executed
• Resolve site problems proactively and proficiently in a timely manner; Seek advice from Project Manager when required
• Assist in day to day functions and provide support to the Operation Department
• Any other duties assigned by management

Requirements

• Independent and self-disciplined to complete tasks assigned within deadlines
• Good team player and able to work well in fast-paced environment
• On-job Training will be provided with guidance and learning support
• (Bonus) Candidates with valid Class 3 Driving License and at least 1 year of driving experience will be considered with higher remuneration

More Information

• No work experience required; On-job Training will be provided with guidance and learning support
• Office Location: North - Nordcom II Building, 2 Gambas Cres, #01-10, S757044
• Working hours: 5.5 day work week (Mon to Sat, half-day on Sat)

Assist Finance & HR Manager in Full spectrum of HR and admin matters:

Job Responsibilities

• Maintain and update employee personal files records
• Maintain leave records and reimbursement claims
• Check and compute monthly timesheets
• Prepare relevant reports to accompany payroll
• Process MOM work pass applications including arranging of medical check-up and insurance
• Process claims on NSmen and Government Paid Leave
• Schedule interviews
• Monitor and manage office stationery supplies
• Perform other ad-hoc HR and administrative duties as assigned

Job Requirements

• Minimum GCE 'O' Levels or equivalent
• Minimum 1 year of HR working experience in Construction industry
• Experience with Info-Tech HRMS is an advantage
• Proficient in Microsoft Office
• Able to start work on short notice
• 5 days work week

• Handling day-to-day administration, such as data entry, filing, and processing letters

• Responding to customer inquiries and complaints, and providing solutions

• Generating and following up on documentation, such as invoices, quotations, and purchase orders

• Maintaining office equipment and supplies, and ensuring the smooth running of the office

• No experience needed. Training will be provided

• Full-time position.

• Proficient in Microsoft Office Application

• Good communication skills in English and Mandarin.

Job Description

· Prepare technical drawings as per project and product requirements using drafting (CAD) software

· Follow through any modification to the project and product requirements and update drawings accordingly

· Work closely with all relevant parties including Operations teams to ensure drawings are feasible and effectively translated into products using CNC machines

· Coordinate for Sales Order Processing

Job Requirements

· Candidate must possess at least "N" Level with Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma in any field

· Bilingual in English and Mandarin for effective coordination

· At least 1 Year(s) of working experience as a drafter – experience in the stone or related industry will be an advantage

· Required Skill(s): Microsoft Office, Autocad (CAD)

· Possess positive attitude and able to work in a fast-paced environment

Job Description

• Provide administrative support to daily operations work
• Administer Order Processing duties, including data entry and updating of records to system
• Assist in the planning and scheduling of measurement and installation works based on existing procedures and customer requirements
• Coordinate with relevant Departments in daily deployment of trucks and drivers
• Assist in Vehicle Scheduling
• Prepare drawings with/without using CAD software
• Coordinate between different departments and sub-contractors to ensure order fulfilment and proper documentation and billing
• Prepare full of documents including costing before passing over to other departments for processing
• Perform verification of sub-contractor billings
• Handle office administrative work like filing and scanning
• All other job duties as assigned

Job Requirements

• Possess at least a secondary school GCE “O” level or Diploma equivalent
• At least 1 – 2 year(s) of working experience in admin co-ordination
• Able to work independently under minimum supervision
• Able to work in a fast-paced environment with deadlines
• Proficient in Microsoft Office (Excel, Outlook) and Google Sheets
• Comfortable with Numbers and Technical Drawings
• Familiarity with Singapore roads will be an advantage

Job Specifications (Sales Executive)

• Responsible for managing a portfolio of key accounts, delivering client-focused solutions based on customers needs, connecting with key business stakeholders while maintaining long term relationships and maximizing sales opportunities within them.
• In-charge of maintaining a strong sales pipeline through effective relationship building, account management and lead generation.
• Key liaison between customers and cross-functional internal departments to ensure the timely and successful delivery of solutions according to customers’ needs.
• Function as the key lead point of contact for any and all matters specific to your portfolio of key accounts and all other relevant internal divisions.
• Perform the integral role in new business pitches and hold responsibility for the effective on-boarding of new clients.
• Responsible for the development and achievement of sales through all sales channels which include both domestics sales and international export sales.
• Focus on growing and developing existing clients, together with generating new business through identifying and growing new business opportunities.
• Write business plans for all current and new opportunity tender businesses.
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Forecast and track key account metrics.
• Perform any other duties as assigned by the Management.

Job Requirements

• Advanced Diploma in Sales/Business Management or equivalent.
• 2 – 3 years of work experience in Sales or Marketing
• Able to use Microsoft Office
• Resourceful and hands-on team player
• Meticulous, accurate, trustworthy and able to work independently.

1. Document Management: Organize, file, and manage construction project documents, such as contracts, blueprints, permits, and daily logs. Ensure that documentation is accessible and up-to-date.
2. Scheduling and Coordination: Assist in scheduling meetings, coordinating construction timelines, and managing the calendars of site supervisors or project managers. This may include coordinating with subcontractors and suppliers.
3. Payroll and Timekeeping: Track and record employee hours, submit timesheets, and handle payroll processing. Ensure workers are compensated accurately and on time.
4. Procurement and Inventory Management: Order materials and supplies for the construction site as needed, monitor inventory levels, and coordinate deliveries to ensure work is not delayed.
5. Compliance and Permitting: Assist with acquiring necessary permits and licenses, keep records of certifications, and ensure compliance with local and state regulations.
6. Health and Safety Documentation: Maintain records related to safety protocols, incident reports, and training logs. Help enforce safety policies by keeping records readily available for inspections or audits.
7. Communication and Correspondence: Serve as the communication link between site staff, contractors, suppliers, and the main office. Respond to emails, answer phone calls, and distribute messages or updates to relevant personnel.
8. Visitor and Access Management: Handle visitor registrations and manage access to restricted areas. Ensure all visitors adhere to safety policies and have proper PPE when on-site.

About Our Client:

Our client is a well-established, one-stop service provider specializing in accounting, audit, corporate secretarial, and tax services. Located in the heart of Singapore’s business district at International Plaza, the firm is supported by a dynamic team of Chartered Accountants, International Accountants, Chartered Secretaries, and Accredited Tax Practitioners. As part of their continued growth, they are looking to hire a skilled Senior Account Executive.

Job Description:

As a Senior Account Executive, you will provide comprehensive accounting services to a diverse portfolio of clients across various industries. You will ensure the accurate and timely delivery of key financial services, including bookkeeping, GST filings, preparation of financial reports (unaudited and consolidated), and corporate tax submissions.

Key Responsibilities:

• Manage and maintain full sets of accounts for clients across multiple industries.
• Ensure accurate and timely monthly bookkeeping and financial record-keeping.
• Prepare and submit quarterly GST filings and corporate tax submissions.
• Draft unaudited financial statements and perform tax computations.
• Prepare consolidated financial reports.
• Assist in audit preparations and collaborate with the audit partner on reporting.
• Address client inquiries and foster strong, long-term relationships with clients.

Job Requirements:

• Bachelor’s degree in Accounting, Finance, or a related field.
• At least 3 years of relevant experience in an accounting or audit firm, with expertise in managing full sets of accounts.
• Proficiency in accounting software such as MYOB, QuickBooks, Xero, and Singtax.
• Strong attention to detail with the ability to manage tight deadlines.
• Excellent communication skills and a proactive client service approach.

Tourlife Consultants Private Limited (23C1476)

Leading Recruitment Firm in Singapore

Ryan Lee (Reg No: R23113084)

Job Description

• Provide support in full spectrum of HR function including recruitment and selection, on-boarding and off-boarding, training, performance management and employee relations
• Recruitment and interview process
• Process work pass applications and renewals
• Prepare appointment letters, confirmation letters, and other related HR letters
• Maintain & upkeep on employee P-File (hardcopy & softcopy)
• Assist annual performance appraisal process
• Maintain leave and attendance records
• Responsible for registration & renewal of Coretrade, Multi-Skill, CSOC and other training courses
• Benefits and welfare administration
• Liaise with payroll vendor on payroll matters
• Assist in review of HR policies and procedures
• Process claim reimbursement
• Any other matters as required by Management

Job Requirements

• At least 1 – 2 year(s) of working experience in the related field
• Experience with Times Software will be advantageous
• Strong knowledge of the labour law and other statutory requirements
• Possess good interpersonal skills and can communicate effectively while ensuring confidentiality

Working Hours

5 Days' workweek

Job Description:

• Prepare proposal, and paperwork, such as quotation, sales order / purchase orders, and others
• Provide administrative support on sales related tasks, including system maintenance
• Assist in customer service (work with customers directly when necessary)
• Work with Procurement Team to obtain the best price and terms to close sales
• Coordinate with other stakeholders to ensure alignment of expectations and project completion within schedule.
• Monitor and report on project progress, performance and issues, and taking corrective actions as needed.
• Arrangement of delivery including DDP/Sample to customer.
• Manage phone calls and correspondence (e-mail, letters, packages etc.)
• Source & handle local orders and also orders that we do not have local office
• Provide artwork brief from sales to design team, follow up on artwork status
• Monitor and track sales orders from initiation to fulfilment, ensuring orders are processed promptly and accurately.

Requirements:

• Candidates should be willing to advance to a sales executive role if found suitable
• 1-2 years in Administrative Sales Support background
• Team Player and Detail Oriented
• Able to liaise with counterparts from China
• Able to prioritize and organize task
• Well versed in Microsoft Excel
• Diploma and above

Order Processing and Management:

• Handle order entries and ensure accurate data entry.
• Track and update the status of orders.
• Coordinate with the sales team and logistics to meet delivery schedules

Customer Communication:

• Respond to client inquiries and provide updates on orders and deliveries.
• Address any customer complaints or issues efficiently.

Sales Support:

• Prepare and manage sales-related documents, such as quotations, contracts, and proposals.
• Assist the sales team in preparing sales reports and presentations.
• Maintain and update customer databases.

Invoice Preparation and Online Platform Submission:

• Generate accurate invoices based on sales transactions.
• Review invoice details to ensure compliance with client and company requirements.
• Collect and consolidate necessary supporting documents (e.g., purchase orders, delivery confirmations).
• Upload and submit invoices through the Online Platform.
• Ensure all submissions adhere to specific client requirements for electronic invoicing.
• Track and manage invoice statuses, verifying acceptance and following up on any rejections or issues.
• Maintain accurate records of invoices submitted and payment statuses.

Collaboration:

• Work closely with finance teams to verify payment receipts and resolve discrepancies.
• Coordinate with procurement and supply chain teams for streamlined invoice and order processing.

Reporting and Documentation:

• Create regular reports on sales performance, outstanding payments, and invoicing issues.
• Maintain organized records for audits and compliance checks.

Compliance and Best Practices:

• Ensure that all processes comply with company policies and legal regulations.
• Stay updated on the Invoicing Platforms and Practices

Qualifications:

• Previous experience in administrative roles, preferably in the food industry. Not Compulsory
• Proficiency in accounting software and Microsoft Office Suite.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.