We are looking for aggresive customer service cum admin to assist in the following role

1. communicate and assist customers in all their queries

2. able to handle multiple task related to customer support

3. able to handle basic social media like facebook, instagram and other platform queries

4. able to reply promptly and clearly

5. able to generate so,do, invoice and filing

Requirement

1. independant

2. like to learn

3. able to communicate clearly and accurately

4. multi task

Key Responsibilities:

To respond to customer inquiries and provide information

products, services, and addressing general medical inquiries in a clear and professional

manner.

To assist customers in placing orders, tracking shipments, and processing

returns or exchanges.

To develop a deep understanding of product offerings to

effectively address customer questions and concerns.

To Maintain detailed records of customer interactions and transactions in

customer relations management (CRM) for reporting and analysis purposes.

Qualifications:

● Min N/O Level /Diploma

● Excellent communication and interpersonal skills.

● Previous experience in customer service, call centre, or a related field is a plus.

Interested candidates please send a copy of your resume in MS Word to

[email protected]

EA Personnel: Valerie Yong Kian Fung (R1103704)

Company Reg. No 199601303W

EA Licence No. 99C4599

• MNC Company
• Basic $3000 - $4200 + AWS + VB + Excellent Benefits
• Excellent Welfare and Benefits + Career progression
• Working days: Monday to Friday
• Working hours: 9am to 6pm
• Working location: Harbourfront

Job Responsibilities:

• Handle & process of sales orders based on customer’s requirements
• Coordinates Logistics Operation, arrange inventory allocation, monitor and ensure all orders are duly delivered to customer within a stipulated operation turnaround time
• Liaise on product availability with overseas counterparts, planners, shipment arrangement with 3rd PL, warehouse and customers
• Maximise space utilization for all shipments
• Coordinate claims processing and shipment tracking
• Maintain the required operations turnaround time and provide supporting documents for accurate and timely customer billing
• Receive customer’s complaints or problems, coordinate clients wish and requirements with respective internal departments or 3rd Party Logistics Service providers and finally provide timely proposals and solutions to customers
• Maintain good relationship with customers by ensuring supply reliability
• Perform data updates into logistics to support operation
• Perform Consolidation of orders for Trading Goods
• Back-up fellow team members and provide guidance to lesser experienced members
• Propose operational improvement if any
• Provides clerical or administrative support such as filing and documentation processing
• Performs monthly Stock and Order reconciliation and any other documentation required for month end operation
• Support in Cross-departmental Audits and Documentations relating to Audit Compliance
• Ad-hoc duties (including non-logistics related duties)

Requirements:

• Diploma / Degree in any fields
• Min 2 years of relevant working experience
• Skilled in SAP/ERP SD and MM modules is an advantage
• ISO9001 Internal Audit Certification preferred

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Operation Admin (5 days / Travel Industry / Up to $3000)

Interested applicants can send your resume to 8739 9469 Janie / [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

• Working days & hours: 5 days, 8:45am – 5:45pm
• Salary: $2000 - $3000
• Working location: Tanjong Pagar

Requirements:

• Diploma or equivalent.
• Customer service or administrative experience preferred.
• Knowledge of travel industry basics is a plus.

Job Description:

As an Operation Admin Customer Service Associate in our inbound travel agency, your primary responsibilities include:

• Review travel itineraries for accuracy and completeness, ensuring they align with client preferences.
• Generate printed travel itineraries for clients and drivers, including essential trip details.
• Create and print driver banners with passenger information and pickup/drop-off details.
• Collaborate with partner organizations to share travel itineraries for client coordination.
• Coordinate with the BPO team to send itineraries and related documents for accurate transport billing.

Fun Jia Jia (Janie) | Reg No: R22107945

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

• Basic Up to $2400
• Benefits: 14 days A/L, AWS, Bonus, medical benefits
• 5.5 days: 8am - 5pm / Sat 8am - 12pm (5.5 Alt Sat after confirmation)
• **Work-life balance & Friendly working environment
• Location: Clementi
• Local food distributor

Responsibilities:

• General admin duties
• Process orders, invoices, quotations, D/O, P/O
• Liaise with customers & logistics department on delivery matters

Requirements:

• With admin experience
• O level/ Nitec in any field
• Able to commence work within short notice is highly preferred

For consideration, kindly submit your CV by clicking “APPLY Now” or email to [email protected]

**Only shortlisted candidate would be notified**

EA Reg. No: R22105757 | Teo Hui Yee

JOB DUTIES:

• Establish and maintain good relationships with new and existing customers.
• Ensure prompt follow-up and response to all customer's requests.
• Handling customer RFQ by sending quotation and following closely for quotation status.
• Attend to customer's requirements & coordinate on the necessary support until order is fulfilled.
• Coordinate with internal logistics, planners, purchasers, production, QA, and accounts receivable teams to process customer orders from purchasing order receipt through to invoicing and payments.
• Analyse and prepare forecast data for internal purchasing and planning.
• Organise meeting with internal team to ensure a comprehensive understanding of customer requirements.
• Handling inventory status to ensure existing stock enough to support customer forecast and coming demand.
• Responsible for resolving customer's feedback regarding ECN changes, quality or delivery issue to ensure provide high levels of customer satisfaction.
• Observe and comply with the company's safety and health system, safe work procedures and instructions, as well as safety policy and rules.

EXPERIENCE REQUIRED:

• Possess a technical background in injection molding.
• Have experience in managing projects, interacting with customers, and collaborating with internal teams.
• Have experience in business development (BD).

Human Resource Executive (Line Support) – Jurong – 5.5 day week -Singaporeans only

• Collaborate closely with HR team and related departments to deliver a full spectrum of HR services to the assigned departments.

• Provide guidance to Line Managers on performance management related matters, resolve ER issues and address grievances, training & development, payroll matter

• Participate in leadership meetings and proactively provide inputs to the development of business and operational plans/ initiatives.

• Work effectively and achieve synergies in various processes concerning performance appraisal exercises, mass salary reviews and bonus exercises, recognition and development award nominations, budget exercises etc.

• Monitor and report on manpower and succession planning.

• Develop a keen understanding of business/ function needs and objectives, analyse trends and metrics so as to provide effective HR solutions to the stakeholders.

• Proactively identify gaps in the existing processes, propose and drive changes necessary to establish good HR practices.

Requirements

· Candidate must possess at least a Diploma in Human Resource Management or equivalent.

· At least 2 year(s) of relevant working experience

Salary Range : $3,000 to $3,500

contact Grace 87952790

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Accounts and Admin Executive who can help support us through the next phase of the growth and development roadmap.

Duties

• Assist in all accounting matters and responsible for monthly accounting reconciliation
• Responsible for all payroll functions in the organization
• Data entry for maintenance of proper filing system, ensuring all records are in proper order
• Prepare monthly statement claims, GST, CPF and related bills
• Involved in HR duties such as but not limited to, work pass application, payroll processing and maintenance of Employee files
• Perform general administrative duties
• Other ad-hoc duties assigned

Requirements

• Diploma / Degree in Accounts / HR / Admin related field
• At least 1 year of relevant experience in Accounting firm
• Able to work independently in a fast-paced environment.
• Proficient in Microsoft Excel

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

Email Address: [email protected]

We regret that only the shortlisted candidates will be notified.

Role Purpose Statement

The purpose of the role is to grow the footprint of Bunge Loders Croklaan products in Asia Pacific and ensure customer satisfaction liaising with internal and external stakeholders.

Main Accountabilities

Culinary Industrial Business development

• Lead the expansion of APAC business with Food Service and Retail customers
• Work with Global Customer team to service Key Customers in APAC and develop new opportunities with them, on soft seed oil pricing and flow management
• Manage soft seed oil sourcing from Bunge plants and selected third-party suppliers
• Business travel to meet customers and attend trade events, exhibitions for new leads and turn them into sales
• Reach out to existing clients actively for contract renewal
• Discuss contract terms and conditions with customers
• Take full responsibility on sales margin, includes; analyzing and presenting to regional leadership
• Lead business growth initiatives on industrial, e.g. white space opportunities, include Commercial Excellence meetings participation
• Liaise with origin teams for new product development, customer product approval, specification matching, sampling, and pricing
• Liaise with treasury department to set up trading limits for new customers
• Manage commercial agent business development and sales activities

Culinary All Sales Channels and Bakery (Food Service) Pricing

• Responsible the pricing for edible oils (industrial, food service, retail) and whip topping, to facilitate contract bookings while maximizing profit margin, together with another team member

Market Analysis

• Generate market insights by monitoring market movements, analyzing internal reports and engaging with trading team
• Provide market insights to commercial team and external customers

Commercial Reporting and Operation

• Perform commercial analysis and maintain commercial records, e.g. forecast, action plan, sales channel, commercial reporting, Salesforce
• · Responsible for financial result reporting to leadership, including monthly comments, periodic business review
• · Responsible for commercial forecast and budgeting
• · Manage contract execution with operations team to ensure customer satisfaction, e.g. logistics, freight rates, payments
• Mange customer complaints with internal and external stakeholders

Education/Experience

• More than 3 years of experience in a commercial customer facing function, ideally in commodity or food industry
• Bachelor’s degree preferred
• Entrepreneurial with strong customer ownership & troubleshooting mind-set
• Good data analytical skill with strength in Microsoft Excel
• A strong communicator
• Strong proficiency in English
• Any proficiency in one Asia language eg. Chinese, Bahasa, Korean

Admin | Customer Support | Training Provided | Bedok

Location: ESR BizPark @ Chai Chee (Bedok)
Working days & time: 44 hours a week
Salary: $2,000 - $3,000

Job Descriptions:

- Attend to enquiries via Phone Call, Email, WhatsApp and Walk In

- Checking and marking of class attendance

- Handle daily and monthly accounts

- Organizing Company Events

- Selling of Leotards/Handgrips – Monthly stocktake required

- Ensure tidiness of the front desk area

- Proficient in MS Office application, especially MS Word and MS Excel

- Support with invoices processing and purchase order

Requirements:

- No experience required, training will be provided

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

We are seeking a highly motivated and detail-oriented Admin Executive to join our cutting-edge construction hacking team. As an Admin Executive, you will play a crucial role in supporting our construction projects by providing efficient administrative assistance and driving excellence in project management. If you are passionate about the construction industry and possess strong organizational and communication skills, we invite you to apply for this exciting opportunity.

Job Title: Admin Executive - Construction Hacking Company

Employment Type: Full-time

Responsibilities:

• Assist in project documentation and record-keeping, ensuring accuracy and organization of project files
• Coordinate project scheduling and team communications to facilitate efficient project execution
• Collaborate with project managers and stakeholders to prepare budget reports and monitor project expenses
• Support risk management efforts by assisting in safety compliance and monitoring potential risks
• Manage contract administration and procurement processes, ensuring compliance with terms and conditions
• Contribute to quality control by conducting site inspections and assisting in resolving quality issues
• Prepare project status reports and presentations for effective communication with stakeholders
• Integrate technology, including Building Information Modeling (BIM), into project administration
• Implement sustainability initiatives and green building practices in construction projects
• Manage stakeholder relationships and assist in public relations efforts related to construction projects
• Develop contingency plans and assist in crisis management during unforeseen challenges
• Identify areas for continuous improvement and assist in implementing process enhancements

Nanyang Institute of Management is an EduTrust registered Private Education Institution offering a variety of courses. We invite qualified and experienced individuals for the following position:

Student Admissions Executive

Responsibilities

• Analyze the applications of prospective students based on admission policies.
• Provide clarifications and assistance to student’s queries related to Student Pass application, appeal and issuance.
• Follow-up with students for any enquiries through direct meetings, live chat, phone calls and emails.
• Advice students about the admission procedure, eligibility and costs involved.
• Provide support to prepare admission related presentations and to host student receptions.
• Contact point of international students.
• Participate in all student recruitment events, open houses, school fairs, information sessions, exhibitions, school visits and off-campus events.
• Maintain a database of student information, student feedbacks in order to generate student reports whenever required.
• Provide support to the Vice-President of Student Recruitment & Admissions as and when needed.

Requirements:

• Minimum Diploma
• Excellent interpersonal, social and customer service skills
• Highly organised, meticulous, able to prioritise and multitask
• Able to commit in overtime work when required and during Peak periods of the University calendar
• Relevant experience is an added advantage

We regret that only shortlisted candidate will be notified

Job Role:

To support the Foundation's overall fundraising efforts through planning and implementation of donor outreach, stewardship and engagement programmes.

Responsibilities:

Donor Cultivation & Stewardship

• Conducts market research and analysis for targeted donor prospects, stays engaged and keeps abreast of giving landscape in Singapore.
• Identifies and nurtures effective relationships with existing donors/ prospects to grow the donor base and financial support for the Foundation.
• Manages fundraising programmes and events including preparation of appeal letters, proposals and other related collaterals.

Stakeholder Engagement Through Effective Marketing

• Keeps abreast of fundraising trends and explore diverse fundraising channels and streams, in particular, digital platforms, to build and grow a sustainable pipeline of future donors.
• Creates impactful contents and messaging through appeal letters, patients’ stories and other marketing collaterals to effectively engage donors/partners.
• Supports other Foundation projects/events when required.

Requirement:

• Degree in Business Administration/ Marketing/ Communications or related disciplines.
• Minimum 2-year demonstrated outstanding performance in fundraising/ business development/ key accounts & project management. Experience in philanthropy and marketing communications will be an advantage.
• Excellent written, oral and interpersonal skills.
• Strong work ethic, highly organised and meticulous
• Creative and self-starter attitude.
• Ability to multi-task and work under pressure
• Driven by numbers and results oriented.

We regret to inform that only shortlisted candidates will be notified.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23954

GMP Recruitment Services (S) Pte Ltd   |   EA Licence: 09C3051   |   EA Personnel: Jackie Ng   |   Registration No: R22109024

Admin Executive

Salary: $2000 - $2500
Working hours: Mon - Fri (9AM - 6PM)
Location: Bukit Merah Central

Responsibilities:

• Performing a variety of general clerical work.
• Provide support for administrative matters
• Provide support in day-to-day duties
• Handle sensitive information in a confidential manner
• Mailing services
• Provides customer service, information, referrals, and assistance to customers, partners and internally in reference to assigned area of responsibility.
• Performs related duties and responsibilities as required.

Requirements:

• At least 1 year of relevant experience
• Proficient in Microsoft Excel

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Our client is a well-established MNC, market leader in the Environmental industry. They are looking for a Senior R&D Executive to assist their team for the next phase of their business. They are located in the West – easily accessible.

Responsibilities:

• Collaborate closely with the company’s various stakeholders, identifying potential opportunities/solutions for the company’s resource treatment
• Providing technical information/assistance to the various stakeholders for the commercialization of the company’s recovered products/resources
• Explore/Implement innovative processes for the treatment of the company’s industrial materials and resources
• Enhance the company's technical standing and competitive edge through continuous development
• Work in tandem with the company’s operational departments to devise cost-effective treatments for incoming industrial material and resources
• Expand the company laboratory's analytical and procedural capabilities to support ongoing processes
• Adhere to the company’s various systems and documentation procedures
• All other adhoc duties as assigned

Requirements:

• Minimum PhD in Environmental Engineering or other relevant field of studies
• Minimum 2 years of working experience in the relevant industries

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

The Job:

• Administrative Support
• Act as a single point of contact from customers (internal staff) regarding issues via phone, email or in person.
• Managing classroom support for Audio Visual (e.g. Apple TV, Projectors, Interactive technology, and applications).
• Managing logistics for school’s needs
• Mobile Device Management operation.
• Ensure that processes/procedures and kept up-to-date.
• Other ad hoc duties as assign

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

• Well-Established in Optical Industry
• Working Location: Central
• Working Days: 5D work week (11am - 9pm)
• Salary Package: Basic Up to $2900 + Commissions + AWS

Job Responsibilities:

• Promote and provide excellent customer service to walk-in customers
• Cashiering
• Maintain workplace cleanliness
• Upsell products and hit targets
• Ad-hoc duties as per assigned

Requirements:

• O Level
• No experience needed
• On job training will be provided

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

Job Responsibilities:

• Conceptualize, manage and execute plans to build and elevate the brands and drive the company’s business objectives
• Assist the Marketing Manager and internal departments to implement, and manage marketing plans from conceptualization to execution including brand positioning, market intelligence, pricing, promotion and advertising opportunities, product value propositions, content creation, and launch execution of new products
• Work with Media, Digital and Public Relations agencies, external media partners, and suppliers to drive smooth integration and execution of plans to meet campaigns’ objectives and deliverables

Job Requirements:

• Minimum 2 years relevant experience in marketing /branding, with a focus on brand messaging and strategy
• Minimum bachelor's degree in marketing, business, or in a related field
• Hands-on and able to work with minimum supervision
• Strong sense of business ownership and capacity to take initiatives
• Pleasant personality and a good team player
• Good interpersonal and communication skills

Job Description

• Candidate with Diploma/Advanced/Higher/Graduate Diploma in Property Development/Real Estate Management or equivalent
• Candidate with relevant working experience in the related field are also welcome to apply

Requirement

• Required Skill(s): Minimum 1 years of Facility or Property Management experience, Knowledge in BMSM Act & regulation and Possess good interpersonal& supervisory skill

If you aspire to be part of our dynamic team, please email us your detailed resume indicating current and expected salaries via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

If you love working with and delighting customers, are resourceful and love to organize fun experiences, we want to hear from you!

Read what it is like working at FunEmpire here: https://bit.ly/3RuyusY

Job Description:

• Client management and sales – client prospecting to identify their needs and creating suitable proposals and quotations that meet their requirements
• Client communication and relationship management - providing timely follow-up with clients via phone, email, virtual and in-person meetings to handle objections and negotiations
• Be accountable for increasing revenue and securing sales to achieve sales targets
• Provide professional customer service, client support and recommendations
• Proposal writing, quotation, invoicing and payments
• Events planning and coordination – Liaising with various internal and external stakeholders to ensure successful event execution
• Assist in refining company’s sales strategy and processes
• Assist Sales Manager with sales training and mentoring junior sales executives
• Leading sales pitches, proposals and meetings independently
• Collaborate with Marketing team to suggest new marketing strategies and promotions

Job Highlights:

• Competitive salary with commissions
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• Work in a fast-growing company that delivers real world impact
• International and collaborative team

Why Join Us:

• Join our fun and dynamic team to build the brand and business with us!
• Great learning opportunities (everything from client management, sales opportunities, proposal and pitching etc)
• Great career progression (if you perform well, you might be heading a team of sales executives more quickly than usual)
• Great working environment with capable people, merit-based systems and nurturing culture
• Flat working structure. We take your feedback and contribution seriously, and we want you to grow together with the company

Requirements

• At least 2-3 years of experience in corporate sales (events and/or hospitality sales will be preferred)
• Strong track record of meeting and/or exceeding Sales KPIs in previous roles
• Hungry and hardworking
• Meticulous and great attention to details
• Highly organized with good time management skills
• Have leadership experience managing and/or mentoring a team
• Strong communication skills – verbal, written and presentations
• Able to work under pressure in a dynamic and fast-paced environment
• Proactive and can solve problems independently
• Work well with others as a good team player
• Demonstrate a high level of integrity and ability to handle confidential information appropriately
• Experience and working knowledge of CRM systems (e.g. Zoho, Hubspot, etc)
• Proficient in Microsoft Office, Google Workspace applications (i.e. Google Docs, Google Sheets, etc)

Benefits

• Salary Range: SGD 3500 to SGD 4500 per month depending on qualifications & experience
• Performance bonus and incentives
• Medical, dental and wellness benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• International and collaborative team
• Work in a fast growing company and deliver real world impact
• Hybrid work arrangement
• Regular team bonding gatherings, outings and year-end party to have fun with each other
• Company Incentive Trips
• Snacks, coffee, drinks, in the office

Human Resource & Admin Assistant ( 5 day week – Jurong East/Pandan Loop) - Singaporeans only

Roles and Responsibilities

• Maintains accurate and up-to-date human resource files, records, and documentation.

• Prepare monthly payroll for supporting companies

• New employee onboarding process – prepare letter of appointment, conduct briefing

• Process work passes application (WP, SPass, EP), renewal, and cancellation.

• Prepare headcount working hours reports for billings & other admin duties or tasks as assigned

• Cover admin duties ( process claims, filing, update system records ) @Pandan Loop

Qualification Requirements

• GCE N Level

• Proficient in Microsoft Office Excel

Gross Salary $2000

Contact Grace 87952790

Operations Executive

Singapore

Summary of Company

Our client was incorporated in June 1998 as an oil trading company. Its management is well entrenched in the oil trading fraternity combined experiences in various aspects of oil refining, international oil trading and oil finance. This gives the company the necessary breath, depth and understanding of oil trading and oil finance.

Such background has enabled the company to build a strong presence in oil producing regions such as West Africa, Mediterranean, Arabian Gulf, and the Asia Pacific. Through the network built by the team, the company has garnered support from various trading partners, refiners and end receivers to build a steady flow of cargo movement.

Overview of Role

You will ensure that scheduling and day-to-day operations are running smoothly and that any problems are flagged at an early stage to minimize costs. This role reports to the Chief of Operations.

Key Responsibilities

• Work closely with traders, manage cargo movements, create schedules and nominations based on the supply and demand plan.
• Establish good working relationships with counterparties, alongside internal and external stakeholders.
• Issue, review and/or trade confirmations, contracts and/or letters of credits
• Liaise with Inspector, agent, ship brokers, trade counterparties, storage terminals and internal departments to ensure smooth physical operation, ships meet statutory regulations and availability of quality certificates and test samples.
• Invoice customers and pay our suppliers /service provider's invoices.
• Assist with KYC and counterparty registration.
• Consolidating tender invitation, sending reminders to respective Trading Desks and recording all bids/offers/information known.

Profile

• You should have both crude oil and/or product operations experience.
• Able to correspond with counterparties/banks.
• Willing and able to multi-task and work in a fast-paced environment.
• Mature, independent, self-motivated and a team player.
• At least 3 years trade operations experience in energy and/or commodities industry.
• Preferably can start work immediately/short notice.
• Exposure to Chinese teapot refineries is a benefit.

What you will do:

• Lead the planning, deployment, and execution of commercial excellence programs across the region, focused on driving sales productivity and secured order and margin growth.
• Work in close partnership with the sales leaders to align on priorities and together build strong commercial fundamentals.
• Achieve high degree of sales operational excellence, leveraging data & insights to achieve/exceed financial plan and leads continuous improvements, user experience and governance for the region.

How you will do it:

• Be a business partner for VBU leaders, enabling success via driving projects and activities such as weekly/monthly/quarterly forecasting, quota design, coverage planning and leading to book execution.
• Build effective working partnerships across business and function, creating demonstrable value for the enterprise by orchestrating resources via indirect and direct leadership to execute work effectively, across functional partners such as IT, finance, field operations, learning & development, and our sales/marketing community.
• Interpret real-time data and work with sales leaders to identify improvements through the complete sales process (including but not limited to lead, account, line of business, opportunity, and pipeline management).
• Lead continuous improvement of our core commercial cadences, driving working standards and best practices across content, tools, data, process, and enablement.
• Lead continuous improvement for technology and process improvements to refine and simplify the ecosystem in which sales professionals win; particularly leveraging salesforce.com as the core CRM application.
• Lead commercial planning process including sales quota design, capacity and production planning, performance and KPI tracking.
• Lead provision of standard work and insights for commercial reviews, standardize performance dashboard/reports as part of project performance and operating rhythm.

What we look for:

• Bachelor’s degree in related subject with minimum 3 years of demonstrable business experience in commercial & business operation roles/functions
• Specific experience managing or matrix direction to a distributed sales organization in a multi-line business.
• Excellent analytical and interpersonal skills and presents convincingly to peers, executives, partners, and customers.
• Exceptional enterprise leadership skills in a dynamic and fast-growing organization.
• Strong knowledge of CRM and associated technologies.
• Ability to communicate effectively with all levels of employees/management and experience in a cross-functional matrix reporting structure.

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

• Free Shuttle Bus Service (Jurong East MRT)
• Youthful & Dynamic Work Culture Environment
• Career & Growth Development

Roles & Responsibilities

Job Summary

If you enjoy working in a fast pace environment and the challenge of redefining what good service means to people, this position is for you.

Join JIJI.SG's operations and customer service team to help us improve and exceed our customers' expectations when they shop with us!

In the process, learn how operations is managed for an online store, from inbound operations such as freight forwarding and receiving shipments, to outbound operations such as picking and packing, working with 3rd party couriers and managing our in-house delivery fleet.

Most importantly, future team members must have a strong sense of dedication to our customers' happiness.

Job Description

• Responsible to deliver a customer-centric experience and assist customers across all channels including phone calls, emails and live chat.
• Going the extra mile to ensure customers’ needs and expectation are met.
• Actively involved in refining customer experience through customer feedbacks and observing daily operations.
• Proactive and initiative to constantly improve internal processes.

Requirements

• Strong communication and problem-solving skills to assist customers with any issues they face when they shop with us, including product enquiry, delivery or order related enquiry.
• Cheerful and friendly disposition when communicating with customers.
• Strong sense of dedication to our customers’ happiness.
• Process-oriented and good attention for detail.
• Accountable and responsible team-player.
• Able to work independently and also as a team.
• Past experience in either operations or customer service will be a plus.

Operations Executive is primarily responsible in performing defined flight watch duties; ensuring relevant information is transmitted to crew via suitable means and follow up in absence of acknowledgement from crew; coordinate with dispatch service provider and act as medium between flight dispatch and the pilot for operational support and flight following.

Responsibilities:

1. Coordinate with dispatch service provider and act as medium between flight dispatch and the pilot for operational support.

2. Perform defined flight watch duties,

3. Ensure operational information as defined in ORM is transmitted to crew via suitable means and follow-up on crew's acknowledgement,

4. Ensure that Flight Plan package consisting of all sectors for the crew, including weather and NOTAMs and a picture form of the most recent weather conditions/ volcanic activity charts (as published at regular intervals) are ready for the crew at sign-on.

5. Coordinate between pilot and dispatch service provider where applicable.

6. Strong knowledge on dispatch functions and responsibilities,

7. Ensure flights are crewed efficiently and within legality parameters,

8. Liaise and follow up agencies (eg JMC, GHA, airport AIS, etc) to ensure that flight operation are in check and flight departures are not affected,

9. Communicate with foreign government agencies airport slots (for adhoc or scheduled services).

10. Managing of flight satchels to ensure that information are available for operating crews upon reporting.

Requirements:

1. Diploma in aviation discipline,

2. Accredited Flight Dispatch Training qualification,

3. Have previous flight dispatch / flight planning experience,

4. Commitment to Safety,

5. Good communication and interpersonal skills.