FOR HR (50%)

Assisting HR Lead in the following HR duties:

· Recruitment and onboarding: Coordinates recruitment & selection process, including induction activities. Handle all work passes related application in WP Online and EP Online

· Leave and Payroll Management

· Compensation and Benefits: Administration of workers movements such as resignations, transfers, promotion, benefits and overseas travel claims. Handle employees' medical insurance, workmen injury compensation & group hospitalization

· Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; hearing and resolving employee grievances; counseling employees and supervisors

· Organize company events, staff communication and HR improvement projects

· Prepare monthly reports and HR statistics and Expatriate management

· Other ad-hoc HR duties as assigned

FOR SALES ADMIN (50%)

· Raise sales order & do invoicing/prepare proforma invoice

· Sales Order Follow-up: Track open sales orders, and communicate with clients regarding order status, delivery timelines, and any changes or issues.

· Product sample Coordination: Handle the dispatch of samples and follow up on feedback.

· Shipment Coordination: Communicate with logistics and freight forwarders to ensure timely delivery of orders and documents

· Others sale admin tasks assigned by Team Lead

Requirement:

· Diploma in Business Administration/Admin/Accountancy

· Minimum 1-2 years experience in HR/Sale admin

· A team player who is self-motivated

Sales Coordinator cum Admin Assistant

We are looking for a In-Door Sales Coordinator cum Admin Assistant. This role combines administrative support with coordination of the sales process to ensure smooth communication between departments and efficient customer service. The ideal candidate should have strong multitasking abilities, excellent communication skills, and a keen attention to detail.

Key Responsibilities:

1. Sales Coordination:Support the sales team in managing client accounts and sales leads.
   Prepare and process in door quotations, and contracts.
   Coordinate communication between sales, marketing, and customer service teams.
   Maintain up-to-date records of sales activities and customer information.
   Track and follow up on orders, ensuring timely delivery and customer satisfaction.
   Assist in preparing sales reports and presentations for management.
   
2. Administrative Support:Handle general administrative duties such as answering phone calls, managing emails, and scheduling appointments.
   Organize and maintain office files, records, and documentation.
   Coordinate meetings and prepare agendas and materials as needed.
   Process and maintain office supplies inventory.
   Assist with travel arrangements and expense reports.Handle incoming and outgoing mail and packages.
   
3. Customer Service:Serve as a point of contact for customers, addressing inquiries and concerns professionally and promptly.
   Maintain a positive relationship with customers to ensure repeat business and satisfaction.
   Follow up with customers post-sale to gather feedback and resolve any issues.
   
4. Miscellaneous Tasks:Support management in special projects and initiatives as required.
   Collaborate with other departments to streamline processes and improve efficiencies.
   

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

What You Will Be Doing

Key Responsibilities

The successful candidate will administer and manage SUSS's academic programmes, support examination activities and take charge of the School's student activities as well as external liaisons.

• Coordinate student recruitment activities, school activities, and student interviews
• Support examination and assessment-related matters including liaison with programme/external examiners/associate faculties/supervisors, Head of Programme and Examination Administration Department
• Liaise with course writers and developers on course development matters
• Liaise with external partners associated with the programme(s)
• General administrative duties, such as collation of data, preparation of reports, information updates
• Organise events for students, marketing, talks, social and promotional events, etc.
• Manage ad-hoc projects

Job Requirements

• Degree holders with 1-2 years' relevant working experience
• Mature, meticulous and possess high level of discretion and integrity
• Effective interpersonal skills with excellent command of written and spoken English
• Resourceful team player who is able to work independently and display initiative
• Proficient in Microsoft Office applications and analytical skills like Excel spreadsheet computations and do data collation
• Ability to communicate well so as to act as liaison and help reach out to stakeholders, such as industry partners, associates, and establish leads for new industry partners
• Proficiency in written and spoken Mandarin as the incumbent will be required to communicate & liaise with overseas students from China

What We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Roles & Responsibilities

We are an established maid agency. We supply domestic helpers from Indonesia, Myanmar, philipines and India .

Seeking experience Admin Assistant to join our family orientated company..

Admin Assitant Responsibilities:

To prepare necessary documents required for Arrival and deployment of domestic helpers

To coordinate with overseas suppliers

To update the list of availability of helpers

To assist the sales team with admin work

Able to do simple accounting

Requirements:

With experience working in Maid agency/ Sales admin will be an advantage

Good PC knowledge in Microsoft Words & Excel.

Good communication skills with good customer service

Responsible and meticulous at work

Able to multi-task & meet datelines

Friendly and willing to learn attitude!

We offer attractive package for the right candidate!

Roles & Responsibilities

We are an established maid agency. We supply domestic helpers from Indonesia, Myanmar, philipines and India .

Seeking experience Admin Assistant to join our family orientated company..

Admin Assitant Responsibilities:

To prepare necessary documents required for Arrival and deployment of domestic helpers

To coordinate with overseas suppliers

To update the list of availability of helpers

To assist the sales team with admin work

Able to do simple accounting

Requirements:

With experience working in Maid agency/ Sales admin will be an advantage

Good PC knowledge in Microsoft Words & Excel.

Good communication skills with good customer service

Responsible and meticulous at work

Able to multi-task & meet datelines

Friendly and willing to learn attitude!

We offer attractive package for the right candidate!

About the role

Amberdale Asset Management is seeking an experienced HR and Admin Manager to join our dynamic team in the One North Central Region. In this full-time, strategic position, you will be responsible for overseeing all human resource and administrative functions, ensuring the smooth operation of our thriving business.

What you'll be doing

• Developing and implementing HR policies, procedures and best practices to support the company's growth and goals
• Overseeing the full employee life cycle, including recruitment, onboarding, training, performance management, and offboarding
• Managing payroll, benefits administration, and compliance with relevant employment legislation
• Providing expert HR advice and guidance to managers and employees
• Maintaining comprehensive HR records and generating reports as required
• Coordinating office management and administrative functions to optimise efficiency and productivity
• Identifying opportunities for process improvements and implementing innovative solutions
• Providing full secretarial support to the Managing Director

What we're looking for

• Significant experience (7+ years) in a generalist HR and/or administrative management role, ideally within a professional services or financial services environment
• Excellent knowledge of HR best practices, employment law, and payroll administration
• Strong organisational and multitasking abilities, with a keen eye for detail
• Exceptional communication and interpersonal skills, with the ability to build trusted relationships
• Proficiency in HR information systems and MS Office suite
• Relevant tertiary qualifications in Human Resources, Business Administration or a related field

What we offer

At Amberdale Asset Management, we are committed to providing our employees with a collaborative, supportive and inclusive work environment. You will have access to ongoing professional development opportunities, flexible work arrangements, and a competitive remuneration package. Our focus on work-life balance and wellbeing ensures you can thrive both professionally and personally.

Responsibilities:

• Assist in the assignment of housekeeping tasks and rooms to the housekeeping team
• Conduct maintenance checks on housekeeping equipment and machines
• Record and perform safekeeping of lost and found items
• Conduct inventory count on housekeeping supplies and equipment
• Coordinate and monitor follow-up on guest requests
• Handle guests' concerns and feedback
• Assist to monitor team's compliance with organisational and regulatory requirements on hygiene, and workplace safety and health
• Report safety hazards and security threats in accordance with organisational guidelines
• Consolidate budget reports for the department
• Maintain housekeeping records and generate reports for the department
• Coordinate meetings for the department

Requirements:

• Minimum "O" level with related experience in Facilities Management / Cleaning industry
• Possess basic knowledge of housekeeping services, waste management or pest control
• Good interpersonal, communication and leadership skills to handle common enquiries or complaints from team members or vendors
• Ability to use basic Microsoft Office applications – Word, Excel, PowerPoint to prepare reports

Founded in 2017, Achievers Dream Learning Centre is a distinguished Science and Chemistry Specialist Tuition Centre that has empowered many students to excel in their academic pursuits. Beyond traditional theory lessons, our NEA-approved Chemistry Laboratory has transformed the learning experience, enriching the educational journey for countless students.

Job Opportunity:

Join our mission to provide Better Education as we expand our team and seek a dynamic Admin Support Assistant. This key role will involve managing administrative, operational, and sales-related responsibilities to ensure seamless enrolment processes and to deliver a pleasant customer service experience.

Key Responsibilities:

• Front Desk Operations: You will be the face of the Centre, greeting visitors and answering phone calls. You will handle administrative tasks such as registration of new students, managing walk-ins, and responding to inquiries from parents.
• Sales and Enrolment Management: Develop and implement strategies to attract new students and increase enrolment.Conduct outreach to potential students and their families through various channels, including phone calls and emails. Provide information about our tuition programs, courses, and schedules to interested parents. Guide parents through the enrolment process, including registration, payment, and scheduling.
• Centre Management: You will be responsible for ensuring the smooth running of daily operations at the Centre. This may involve organizing schedules, maintaining the Centre's cleanliness and orderliness, and ensuring that supplies are adequately stocked.
• Customer Relationship Management: Build strong relationships with parents and guardians by addressing their inquiries and concerns promptly and professionally. Serve as the primary point of contact for parents, providing ongoing support and assistance throughout their child's enrolment. Maintain accurate records of student enrolment, attendance, and payments using our database systems.
• Administrative Support: Assist with administrative tasks such as scheduling classes, managing student records, and preparing reports as needed. Coordinate with teaching staff to ensure smooth operation of classes and timely communication with parents regarding student progress. Handle general office duties, including answering phone calls, responding to emails, and maintaining a clean and organized workspace.
• Reporting: You will be responsible for keeping the Centre Manager informed of any issues or concerns that arise. You will also be expected to provide regular updates on the Centre's performance, including enrolment and attendance.
• Collaboration: You will be workin closely with the Teaching & Curriculum Team to ensure that students receive the best possible education and support. You will be expected to communicate effectively with team members and contribute to a positive, collaborative work environment.

Our Team Culture Code:

At Achievers Dream Learning Centre, we pride ourselves on a vibrant and dynamic workforce. Our team is a dynamic mix of individuals from various backgrounds and corners of the globe. We are committed to fostering a culture of support, trust, and inclusivity, regardless of where our team members are in their life journey.

We believe that life is not just about work—while we solve problems together, we also celebrate personal and professional milestones and enjoy having fun as a team. One of our favourite team traditions is sharing a meal together, complete with a cup of bubble tea in hand. It’s our way of coming together, enjoying good food, and making the most of our day. After all, with food in our bellies and a smile on our faces, we're ready to tackle any challenge and conquer the day!

We abhor office politics and drama, and we do not tolerate disrespectful behaviour towards anyone. We are committed to maintaining a safe and respectful work environment for our staff. This includes protecting our team from any verbal abuse or inappropriate behaviour from parents.

We find delight in team members who bring a collaborative spirit, a problem-solving mindset, and a passion for learning. A pleasant demeanour and an open attitude to learning are essential for building strong, long-term working relationships.

Requirements:

• Diploma or Bachelor's degree in Business Administration, Education, or related field.
• Proven experience in sales, enrolment management or administrative roles, preferably in the education sector.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively.
• Excellent communication and interpersonal skills, with a customer-centric approach.
• Proficiency in MS Office and enrolment management software.
• Ability to work independently and collaboratively in a fast-paced environment.

Work locations and timings

• You will be required to travel between our various outlets (Bukit Timah, Lorong Chuan, Kembangan) based on roster schedule and commit to the work schedule of 3 weekdays and 2 weekends.

Join us and be part of a team dedicated to shaping the future of education. If you are passionate about making a difference and possess the required qualifications and experience, we invite you to apply for the

Enrolment Specialist position today!

To apply, please submit your updated resume and a cover letter highlighting your relevant experience and why you are the ideal candidate for this role.

We look forward to welcoming you to our team!

Specific Responsibilities

Responsibilities (but not limited to the following)

• Tracking student attendance
• Printing worksheets for classes
• Coordinating make-up classes with parents and updating timetable
• Collecting payment for classes
• Answering general enquiries regarding classes
• Perform any other ad-hoc duties not limited to:
• Taking and sending photos of students to parents
• Sending ad-hoc messages to parents for reminder/events/updates
• Inform instructors of new students
• Tidying the centre

Job Requirements

• Ability to multi-task
• Good team-player
• Communicate effectively
• Ability to work well under pressure
• Require to work on both weekends
• Weekday hours available
• >18 year old, students are welcome to apply
• Commit at least 6 months

Qualifications

• Minimum educational qualification of “O” Level or equivalent;
• Proficient in Microsoft Word and Excel;
• Fluent in English. Ability to speak another language will be an added advantage.

Working hours (For Part-Timers)

• Weekdays (1pm-830pm); Weekends (9am-630pm)

Working hours (For Full-Timers)

• Weekdays (1030am-830pm); Weekends (9am-7pm)

Location

Available in either of the following:

• Bukit Timah Shopping Centre
• Djitsun Mall @ Ang Mo Kio

Job Descriptions:

• Check email and respond to customer's enqiury
• Handle to phone calls and handle customer's queries
• Process sales order, manage goods returned from customers, and coordinate with the logistic department
• Prepare invoices using Autocount system
• Generate monthly SOA and email / send to customers
• Obtain quotation and issue POs to supplier
• Assist in E-commerce receipt, match online orders with sales invoices
• Maintain proper filing of all documents
• Ad-hoc duties as assigned by Management from time to time

Requirements:

• Bilingual in English and Mandarin to liaise with Mandarin speaking customers
• At least 1 year of experience working as an admin
• Proficient in Microsoft Office

Responsibilities:

1. Meetings

• Arrange and prepare presentations for meetings
• Take minutes of meetings for F&B Sub-committee or any other meetings as required

2. Licences

• Track the expiry/renewal of licences relating to F&B such as Halal certification, liquor licences, catering licence, music licence etc
• Submit applications for the renewals on time

3. Purchases

• Assist with inventory management, stock controls and put up purchase requisitions.

4. Enquiries/Feedback

• Respond to general phone/email enquiries relating to F&B promptly and professionally
• Assist to track and reply feedback from members & guests

5. Documentation

• Maintain proper documentation of agreements/contracts with vendors
• Prepare reports and performance metrics and ensure proper filing
• Keep track of invoices and receipts for submission to Finance Department

6. Disciplinary of Members

• Assist the CEO/Ops Director with the administration of disciplinary of members; preparation for Disciplinary Sub-committee meetings, minutes of meetings and the follow-ups

7. Others

• Assist with special F&B promotions or events especially events involving VIP guests
• Co-ordination with other departments on training/departmental activities

Any other duties as may be assigned from time to time.

Requirements

• Degree in relevant discipline or equivalent
• Preferably with working experience in the F&B/hospitality industry or in a secretarial position
• Proficient in MS Office applications
• Strong organisational skills with the ability to multi-task
• Good verbal and written communication skills
• Strong interpersonal skills to collaborate with members, external partners, management, and colleagues

Roles & Responsibilities

We are an established maid agency. We supply domestic helpers from Indonesia, Myanmar, philipines and India .

Seeking experience Admin Assistant to join our family orientated company..

Admin Assitant Responsibilities:

To prepare necessary documents required for Arrival and deployment of domestic helpers

To coordinate with overseas suppliers

To update the list of availability of helpers

To assist the sales team with admin work

Able to do simple accounting

Requirements:

With experience working in Maid agency/ Sales admin will be an advantage

Good PC knowledge in Microsoft Words & Excel.

Good communication skills with good customer service

Responsible and meticulous at work

Able to multi-task & meet datelines

Friendly and willing to learn attitude!

We offer attractive package for the right candidate!

Founded in 2017, Achievers Dream Learning Centre is a distinguished Science and Chemistry Specialist Tuition Centre that has empowered many students to excel in their academic pursuits. Beyond traditional theory lessons, our NEA-approved Chemistry Laboratory has transformed the learning experience, enriching the educational journey for countless students.

Job Opportunity:

Join our mission to provide Better Education as we expand our team and seek a dynamic Admin Support Assistant. This key role will involve managing administrative, operational, and sales-related responsibilities to ensure seamless enrolment processes and to deliver a pleasant customer service experience.

Key Responsibilities:

• Front Desk Operations: You will be the face of the Centre, greeting visitors and answering phone calls. You will handle administrative tasks such as registration of new students, managing walk-ins, and responding to inquiries from parents.
• Sales and Enrolment Management: Develop and implement strategies to attract new students and increase enrolment.Conduct outreach to potential students and their families through various channels, including phone calls and emails. Provide information about our tuition programs, courses, and schedules to interested parents. Guide parents through the enrolment process, including registration, payment, and scheduling.
• Centre Management: You will be responsible for ensuring the smooth running of daily operations at the Centre. This may involve organizing schedules, maintaining the Centre's cleanliness and orderliness, and ensuring that supplies are adequately stocked.
• Customer Relationship Management: Build strong relationships with parents and guardians by addressing their inquiries and concerns promptly and professionally. Serve as the primary point of contact for parents, providing ongoing support and assistance throughout their child's enrolment. Maintain accurate records of student enrolment, attendance, and payments using our database systems.
• Administrative Support: Assist with administrative tasks such as scheduling classes, managing student records, and preparing reports as needed. Coordinate with teaching staff to ensure smooth operation of classes and timely communication with parents regarding student progress. Handle general office duties, including answering phone calls, responding to emails, and maintaining a clean and organized workspace.
• Reporting: You will be responsible for keeping the Centre Manager informed of any issues or concerns that arise. You will also be expected to provide regular updates on the Centre's performance, including enrolment and attendance.
• Collaboration: You will be workin closely with the Teaching & Curriculum Team to ensure that students receive the best possible education and support. You will be expected to communicate effectively with team members and contribute to a positive, collaborative work environment.

Our Team Culture Code:

At Achievers Dream Learning Centre, we pride ourselves on a vibrant and dynamic workforce. Our team is a dynamic mix of individuals from various backgrounds and corners of the globe. We are committed to fostering a culture of support, trust, and inclusivity, regardless of where our team members are in their life journey.

We believe that life is not just about work—while we solve problems together, we also celebrate personal and professional milestones and enjoy having fun as a team. One of our favourite team traditions is sharing a meal together, complete with a cup of bubble tea in hand. It’s our way of coming together, enjoying good food, and making the most of our day. After all, with food in our bellies and a smile on our faces, we're ready to tackle any challenge and conquer the day!

We abhor office politics and drama, and we do not tolerate disrespectful behaviour towards anyone. We are committed to maintaining a safe and respectful work environment for our staff. This includes protecting our team from any verbal abuse or inappropriate behaviour from parents.

We find delight in team members who bring a collaborative spirit, a problem-solving mindset, and a passion for learning. A pleasant demeanour and an open attitude to learning are essential for building strong, long-term working relationships.

Requirements:

• Diploma or Bachelor's degree in Business Administration, Education, or related field.
• Proven experience in sales, enrolment management or administrative roles, preferably in the education sector.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively.
• Excellent communication and interpersonal skills, with a customer-centric approach.
• Proficiency in MS Office and enrolment management software.
• Ability to work independently and collaboratively in a fast-paced environment.

Work locations and timings

• You will be required to travel between our various outlets (Bukit Timah, Lorong Chuan, Kembangan) based on roster schedule and commit to the work schedule of 3 weekdays and 2 weekends.

Join us and be part of a team dedicated to shaping the future of education. If you are passionate about making a difference and possess the required qualifications and experience, we invite you to apply for the

Enrolment Specialist position today!

To apply, please submit your updated resume and a cover letter highlighting your relevant experience and why you are the ideal candidate for this role.

We look forward to welcoming you to our team!

Responsibilities:

• Plan, schedule, update, and follow up on machinery servicing records to ensure optimal performance.
• Liaise with in-house mobile mechanics, the warehouse department, and site in charge regarding machine servicing schedules and parts availability.
• Any other ad-hoc duties as and when assigned

Requirements:

• O Levels
• 1 years relevant experience
• 5-day work week
• Company transport provided

• Assist Finance & Procurement Departments in digitising and digitalising invoices & documents
• Scanning, Cataloging, Archiving records
• Data Entry
• Proficient in MS Excel
• $10.00 to $12.00 per hour
• Mondays to Fridays (on site)
• 9.00am to 6.00pm
• Able to commit for 2 to 6 months.
• Able to commence immediately.
• (Full time positions available as well)

General Description: This role is responsible for assisting the full spectrum of administrative functions.

Scope & Responsibilities:

- Report to the Administrative Manager during office hours from Monday to Friday, 8:00 AM to 5:30 PM.

- Assist the Administrative Department with all administrative duties.

- Serve drinks, attend to inquiries from directors, visitors, and guests, and manage incoming calls professionally.

- Maintain a clean and tidy reception area and greet visitors, directing them appropriately.

- Oversee office upkeep and supervise cleaning staff.

- Manage meeting room bookings and ensure they are prepared for use.

- Ensure smooth operation of office equipment and monitor contract expirations.

- Handle document scanning, printing, photocopying, faxing, and filing.

- Maintain records of incoming and outgoing mail and courier services.

- Source cost-effective vendors as needed and arrange travel and VISA applications for staff.

- Coordinate with external vendors to maintain office facilities.

- Order and deliver corporate and seasonal gifts as needed.

- Keep track of office and pantry supplies inventory.

- Assist in planning staff welfare activities and perform other assigned duties.

- Carry out other duties and responsibilities assigned by the Company from time to time.

Requirements:

- Minimum of 1-year relevant experience;

- At least a GCE O' Level equivalent or higher qualification;

- Entry-level applicants are welcome to apply;

- May need to make travel arrangements after office hours due to global time zone differences when required;

- May need to liaise with outside vendors after office hours when required;

- A problem-solving mindset, able to multitask and Proficient in Microsoft Office;

- Independent, fast learner, and meticulous team player with good communication skills;

- Good telephone etiquette and customer service orientation;

- Keen to learn and possess a positive attitude;

- Pleasant and good interpersonal skills.

Interested candidates, please send your detailed resume, state your expected salary and availability to apply, please apply and send us an updated copy of your resume/CV.

We regret that only the shortlisted candidate will be notified.

HR & Admin Executive plays a crucial role in supporting all aspects of HR and Admin operations, ensuring alignment with business objectives, and fostering a positive and productive work environment.

Roles & Responsibilities

Recruitment : Manage the recruitment process by working with hiring managers on job descriptions, advertising job ads on various platforms, screening resumes and arranging interviews.

Compensation and Benefits : Supporting in the administration of benefits administration.

Employee Onboarding and Employee Engagement : Handle staff onboarding/off-

boarding matters. Coordinate Teambuilding, office lunches etc.

HR Administration : Staff medical, Work Pass administration and Preparation of HR related documentations. Maintaining and updating employee records, leave

management.

Performance Management : Yearly appraisal exercise.

Office Management : Updating company organization chart, printing of business card and other office supplies. Liaison with office vendors.

CEO’s Office : Assisting and Organising/coordinating CEO’s overseas travel. Compile his expenses, reports and any other ad hoc administrative duties.

QUALIFICATIOS & SKILLS

-Experienced in HR, Office management and administration.

-Diploma/Degree in Business Administration or related field.

-Possess strong interpersonal and communication skills with the ability to work with

Cross-functional teams and handle multiple tasks.

-Good team player with a strong sense of responsibility and self-motivation to get tasks done.

Founded in 2017, Achievers Dream Learning Centre is a distinguished Science and Chemistry Specialist Tuition Centre that has empowered many students to excel in their academic pursuits. Beyond traditional theory lessons, our NEA-approved Chemistry Laboratory has transformed the learning experience, enriching the educational journey for countless students.

Job Opportunity:

Join our mission to provide Better Education as we expand our team and seek a dynamic Admin Support Assistant. This key role will involve managing administrative, operational, and sales-related responsibilities to ensure seamless enrolment processes and to deliver a pleasant customer service experience.

Key Responsibilities:

• Front Desk Operations: You will be the face of the Centre, greeting visitors and answering phone calls. You will handle administrative tasks such as registration of new students, managing walk-ins, and responding to inquiries from parents.
• Sales and Enrolment Management: Develop and implement strategies to attract new students and increase enrolment.Conduct outreach to potential students and their families through various channels, including phone calls and emails. Provide information about our tuition programs, courses, and schedules to interested parents. Guide parents through the enrolment process, including registration, payment, and scheduling.
• Centre Management: You will be responsible for ensuring the smooth running of daily operations at the Centre. This may involve organizing schedules, maintaining the Centre's cleanliness and orderliness, and ensuring that supplies are adequately stocked.
• Customer Relationship Management: Build strong relationships with parents and guardians by addressing their inquiries and concerns promptly and professionally. Serve as the primary point of contact for parents, providing ongoing support and assistance throughout their child's enrolment. Maintain accurate records of student enrolment, attendance, and payments using our database systems.
• Administrative Support: Assist with administrative tasks such as scheduling classes, managing student records, and preparing reports as needed. Coordinate with teaching staff to ensure smooth operation of classes and timely communication with parents regarding student progress. Handle general office duties, including answering phone calls, responding to emails, and maintaining a clean and organized workspace.
• Reporting: You will be responsible for keeping the Centre Manager informed of any issues or concerns that arise. You will also be expected to provide regular updates on the Centre's performance, including enrolment and attendance.
• Collaboration: You will be workin closely with the Teaching & Curriculum Team to ensure that students receive the best possible education and support. You will be expected to communicate effectively with team members and contribute to a positive, collaborative work environment.

Our Team Culture Code:

At Achievers Dream Learning Centre, we pride ourselves on a vibrant and dynamic workforce. Our team is a dynamic mix of individuals from various backgrounds and corners of the globe. We are committed to fostering a culture of support, trust, and inclusivity, regardless of where our team members are in their life journey.

We believe that life is not just about work—while we solve problems together, we also celebrate personal and professional milestones and enjoy having fun as a team. One of our favourite team traditions is sharing a meal together, complete with a cup of bubble tea in hand. It’s our way of coming together, enjoying good food, and making the most of our day. After all, with food in our bellies and a smile on our faces, we're ready to tackle any challenge and conquer the day!

We abhor office politics and drama, and we do not tolerate disrespectful behaviour towards anyone. We are committed to maintaining a safe and respectful work environment for our staff. This includes protecting our team from any verbal abuse or inappropriate behaviour from parents.

We find delight in team members who bring a collaborative spirit, a problem-solving mindset, and a passion for learning. A pleasant demeanour and an open attitude to learning are essential for building strong, long-term working relationships.

Requirements:

• Diploma or Bachelor's degree in Business Administration, Education, or related field.
• Proven experience in sales, enrolment management or administrative roles, preferably in the education sector.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively.
• Excellent communication and interpersonal skills, with a customer-centric approach.
• Proficiency in MS Office and enrolment management software.
• Ability to work independently and collaboratively in a fast-paced environment.

Work locations and timings

• You will be required to travel between our various outlets (Bukit Timah, Lorong Chuan, Kembangan) based on roster schedule and commit to the work schedule of 3 weekdays and 2 weekends.

Join us and be part of a team dedicated to shaping the future of education. If you are passionate about making a difference and possess the required qualifications and experience, we invite you to apply for the

Enrolment Specialist position today!

To apply, please submit your updated resume and a cover letter highlighting your relevant experience and why you are the ideal candidate for this role.

We look forward to welcoming you to our team!

Summary

The HR & Admin Manager is responsible for overseeing and managing all aspects of the human resources function within an organization. This includes developing and implementing HR policies and procedures, managing employee relations, recruiting, and onboarding, performance management, training and development, compensation and benefits administration, and ensuring compliance with relevant labor laws and regulations. The HR & Admin Manager plays a crucial role in fostering a positive and productive work environment and supporting the organization's overall goals and objectives.

Job Duties

Human Resource

• Lead the recruitment and selection process, including sourcing candidates, conducting interviews, and making informed hiring decisions for normal or overseas hiring and BPO (*placement of staff at client location) recruitment.
• Oversee seamless onboarding and offboarding processes for employees, ensuring compliance with company policies and fostering a smooth transition.
• Develop and implement HR policies and procedures aligned with organizational objectives and goals.
• Identify, design, and execute training and development programs aimed at enhancing employee competencies and effectiveness.
• Manage compensation and benefits administration, encompassing salary reviews, bonus programs, employee benefits packages, and payroll processing.
• Offer guidance and support to managers and employees on various HR-related matters, including performance management, employee relations, and disciplinary actions.
• Address employee grievances and facilitate conflict resolution to cultivate a positive work environment.
• Maintain accurate employee records and HR information systems, ensuring utmost data confidentiality and integrity.
• Efficiently manage various forms of correspondence, including emails, letters, packages, and phone calls.
• Monitor office supplies inventory and replenish as needed to prevent disruptions in standard front office operations.
• Coordinate and schedule meeting rooms as per requests from different parties.
• Liasing with external client with regards to BPO (e.g. customer service for staff replacement)
• Task to explore set-up for a branch office in other countries (e.g., office location, registration, administrative process).
• Other tasks that may be assigned by supervisor or director.

Qualifications & Skills

• Bachelor's degree in Human Resources, Business Administration, or a related field is required.
• Demonstrated track record in HR management roles, with a minimum of 3 years of experience.
• Familiarity with MOM regulations and thorough understanding of the Employment Act and industry best practices is essential.
• Experience with labor laws in Malaysia, Philippines, or Indonesia is considered advantageous.
• Capable of working autonomously or collaboratively within a team environment, adept at managing multiple priorities and meeting deadlines.
• Excellent interpersonal and communication abilities are a must.
• Strong problem-solving and decision-making capabilities.
• Proficiency in MS Office Suite is required.
• Position open to Singaporean applicants.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Position Overview

As a HR & Admin Executive, you play a crucial role in supporting all aspects of HR and Admin operations, ensuring alignment with business objectives, and fostering a positive and productive work environment.

Roles & Responsibilities

Recruitment: Manage the recruitment process by working with hiring managers on job descriptions, advertising job ads on various platforms, screening resumes, and arranging interviews.

Compliance: Ensure practices are compliance to local labor and manpower regulations.

Compensation and Benefits: Supporting in the administration of benefits administration.

Employee Onboarding: Handle staff onboarding / offboarding matters including orientation of staff, liaising with IT on creation of access, setting up of workstation, issuance of laptop and office access card.

Employee Engagement: Coordinate employee engagement activities (Team Building, Office Lunches, Year End Party, Birthdays)

Employee Relations: Provide advice and handle all employee inquiries on HR-related matters. Support in handling employee grievances and foster a positive work environment.

HR Administration: Check staff medical and expenses reimbursement via Concur System. Responsible for work pass administration such as work pass applications, renewal, cancellation, and issuance. Preparation of HR related documentations.

HR Technology (HRIS): Maintaining and updating employee records, leave management and generating reports in HRIS system (UKG)

Learning & Development: Assess training needs and coordinate the training development programs for employees, this includes enrolment of internal & external courses, update and maintain training record and training budget.

Performance Management: Assist in the yearly appraisal exercise and proactively monitor on the progress.

Office Management: Updating company organization chart, seating plan and telephone directory. Ordering of pantry of stationery and pantry items, business card and other office supplies.

Vendor Management: Negotiating contracts with service providers. Follow up on contract renewals.

Facilities management: Coordinate regular servicing for pest control, fire extinguisher, cleaning services.

Other tasks as assigned.

Qualifications & Skills

· Experienced in office management & administration. Learning opportunity will be given to those without HR experience.

· Diploma/Degree in Human Resource/Business Administration or related field.

· Familiar with MOM regulations and HR practices.

· Possess strong interpersonal and communication skills with the ability to work with cross-functional teams and handle multiple tasks.

· Good team player with a strong sense of responsibility and self-motivation to get tasks done.

· Proficient in MS Office Suite

· Familiarity with Human Resources Information Systems (HRIS)

· Ability to work under pressure to meet deadlines.

· Proactive, enthusiastic, independent and result oriented.

· Possess analytical, problem-solving skills and strong organizational skills with excellent attention to detail.

· Enthusiastic to learn and to work effectively as a team.

• Managing schedules: Prioritizing and managing the schedules of executives, including meetings and appointments
• Coordinating meetings: Organizing and attending meetings, taking minutes, and ensuring that communications are disseminated
• Handling sensitive information: Protecting and handling confidential information
• Supporting executives: Providing administrative and secretarial support to executives
• Facilitating communication: Facilitating internal communication and ensuring that communications from senior management are disseminated
• Planning events: Planning and executing business events, such as conferences, luncheons, and dinners
• Managing projects: Managing and maintaining special projects for senior management
• Onboarding: Facilitating the onboarding process for new executives and joiners

Responsibilities

• Responsible to create Purchase Requisition
• Task to distribute the created Purchase Orders to vendors / supplies via fax or email
• To ensure timely creation and accuracy of data
• Maintain the proper filling and document control for all processes
• Ensure safety practices and housekeeping is to maintained to the highest standard
• To perform ad-hoc duties as per assigned

Requirements

• Certificate / Diploma in Logistics / Supply Chain Management or equivalent
• Computer skills and Microsoft Office

eqponsibilities :

• Maintenance of invoices i.e. scanning, updating and posting of invoices in system
• Processing of payments to vendors and perform bank reconciliation
• Liaison with vendors for missing invoices/payment status
• Attach daily bank advice in accounting system
• To perform ad-hoc duties as per assigned

Requirements

• O Levels/ LCCI / Certificate / Diploma in Accountancy or equivalent
• Computer skills and Microsoft Office
• Minimum 1 year of related experience

Responsibilities

• Maintenance of invoices i.e. scanning, updating and posting of invoices in system
• Processing of payments to vendors and perform bank reconciliation
• Liaison with vendors for missing invoices/payment status
• Attach daily bank advice in accounting system
• To perform ad-hoc duties as per assigned

Requirements

• O Levels/ LCCI / Certificate / Diploma in Accountancy or equivalent
• Computer skills and Microsoft Office
• Minimum 1 year of related experience

To provide general administrative duties, support the sales team and other ad hoc duties when required.

Handle frontline clerical duties:

• Attend to telephone calls and answering general enquiries
• Receive walk-in visitors
• Provide general administrative and project-based work support

Support duties:

• Key in invoices
• Receiving stocks
• Transferring stocks
• Inventories control

Working Hours:

• Monday to Friday - 8.30am to 5.45pm
• alternate Saturdays - 8.30am to 12.30pm

Requirements

• West area
• Skill: Knowledge of Adobe Photoshop
• Min. O’ Levels or equivalent with passes in English, Chinese and Mathematics
• Bilingual in English and Chinese, both oral and written so as to communicate with Mandarin speaking customers / suppliers
• At least 1 year of similar working experience is a plus.
• Team player and a fast learner, someone who is energetic with good people management skills and able to work independently in a fast paced environment.
• Able to start immediately.
• Singaporeans only.