• To process premium payment transactions in the system
• To prepare manual cheques, reminders and payment letters to the clients
• To ensure that reminder emails / letters are sent out promptly according to SOP
• To follow up with the clients for any outstanding premium according to SOP
• To process premiums received from various modes in the system promptly according to agreed service level agreement
• To process daily Bank reconciliation
• To updating of payment status promptly to all the stakeholders
• To participate in UAT testing for new product launches or any adhoc payment testing
• To assist in adhoc admin duties as per required

Working Experience:

• Diploma / Degree preferably a major in Finance / Accounting
• Prior knowledge of insurance products is desirable

Requirements:

• Self-driven in completing workload and can be entrusted to deliver work as promised
• Meticulous, able to process requests with accuracy and meet service standards
• Good team player with ability to multitask in a fast-paced environment
• Ability to work with minimal supervision and work under pressure
• Flexible and adaptable to change
• Keen learner and able to work independently
• Customer-oriented, with good interpersonal and communication skills
• Proficient in Microsoft Excel
  

Position: BPO Support Administrator

We are seeking a highly organized and efficient BPO Support Administrator to assist our Business Process Outsourcing Specialist in daily operational tasks and client-related activities. The ideal candidate will have excellent administrative skills, attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

1. Administrative Support:

• Provide comprehensive administrative assistance to the BPO Specialist.
• Manage schedules and appointments as needed.
• Prepare and organize documents, reports, and presentations.

2. Client Communication Assistance:

• Assist in handling client communications, including emails and occasional phone calls.
• Coordinate with clients for scheduling meetings and follow-ups.
• Maintain client contact lists and databases.

3. Data Management and Processing:

• Assist in data entry and processing tasks.
• Ensure accuracy and confidentiality of data handled.
• Support in compiling data for reports and analysis.

4. Document and Contract Management:

• Assist in managing and filing contracts and important documents.
• Help ensure all documents are up to date and readily accessible.

5. Meeting Coordination and Support:

• Arrange and prepare for meetings, including setting up virtual meeting platforms.
• Take meeting minutes and distribute them as required.

6. General Office Duties:

• Perform other related administrative duties as assigned.

Requirements:

· Diploma or degree in Business Administration, Office Management, or related field.

· Proven experience in an administrative role, preferably in a BPO or similar setting.

· Excellent organizational and time-management skills.

· Strong proficiency in Microsoft Office Suite and other office management tools.

· Experience of Freshdesk a plus.

· Fluent in English, both written and verbal communication.

· High attention to detail and accuracy.

· Ability to multitask and prioritize in a dynamic environment.

· Strong interpersonal skills and the ability to work well with others.

· Proactive, self-motivated, and able to work independently.

Application Process:

Interested candidates should submit a resume and cover letter outlining their experience and suitability for the role.

Kindly submit your resume directly to [email protected].

Foong Siew Hoon (CEI Registration No: R1108953)

Giant Recruitment Pte Ltd (EA License 22C0921)

Job Description

• Industry/ Organization Type: Manufacturing/ Rubber Products
• Position Title: Accounts Administrator
• Working Location: Kallang
• Working Hours: 5.5 days, Mon – Fri (8.30 am – 5.30 pm), Sat (8.30 am – 12.30 pm)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Assist in general accounting tasks.
• Record financial transactions in the company's account books.
• Help prepare monthly financial reports like income statements and balance sheets.
• Assist with managing stock levels and manufacturing costs.
• Make sure all financial dealings follow company policy and legal rules.
• Help with other administrative tasks as needed.

APPLY NOW!!!

• With a certificate in Accounting/ Finance/ relevant studies.
• At least 1-2 years of related working experience.
• Good team player, and able to work independently.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65846 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing/Electronic Components and Boards
• Position Title: System Administrator / Email System & Security Administrator
• Working Location: Bedok (Company pick-up provided at Bedok MRT)
• Working Hours: 5 Days, Mon – Fri (8:15 am – 5:15 pm)
• Salary: Basic up to $3500 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Oversee and manage the company's Office 365 email system to ensure optimal performance.
• Conduct regular quality assessments of the email system, reporting any inconsistencies or issues.
• Address and resolve any challenges faced by users in relation to the email systems promptly.
• Adopt a proactive approach towards enhancing the security of user environments and devices.
• Formulate and recommend policies on the system's acceptable use and establish standard procedures.
• Develop training materials and conduct training sessions related to the email system.
• Suggest and enforce data backup protocols as well as message retention policies.
• Deploy and maintain anti-virus software across the company, ensuring all components are up-to-date and monitor suspicious activities in the network.
• Monitor and track the source of spam emails, and develop a comprehensive action plan for the Head of Department (HOD) to prevent future incidents and bolster cybersecurity defences.
• Perform other related duties as assigned.

APPLY NOW!!!

• Diploma in Computer Science or equivalent.
• Demonstrable experience in managing and maintaining Office 365 email systems is an advantage.
• At least 1-2 years of experience in IT and cybersecurity is desirable.
• Proficient in administering Office 365 and competent in using Microsoft Office Suite or related software.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66060 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

We seek an organized and proactive individual to join a growing mental health agency near Bugis and Rochor MRT seeks proactive and keen individual to apply for the position of the Centre Administrator.

• Working Hours: 9 am – 6 pm or 10 am to 7pm (We are flexible to discuss)

• Salary Package: Between $2,500 to $3,200

• Duration: Permanent

Roles & Responsibilities

• Administrate general monthly reporting and coordinate claims, invoicing.

• Sending reminders to clients on their appointments

• Supporting our associates and partners on their bookings

• Update information on our website as and when necessary

• Prepare tender documents

• Any other ad-hoc tasks as assigned from time to time.

Our requirements:

• Proficient in speaking and writing business English.

• Proficient in Microsoft Office

• Working knowledge of office equipment such as printers, copiers

• Proficient in Microsoft Office

• Familiar with Google search, shoppe, Facebook, Instagram, and TikTok.

• Experience in mental health will be an added advantage but not necessary.

• Open to feedback and willing to learn.

• Honest and able to keep confidentiality.

This position suits individuals seeking to return to the workforce and on career transition.

Job Description:

We are seeking a motivated Junior Administrator to join our team in the Operations Admin department.

The ideal candidate will assist in various administrative tasks, including order processing, record keeping, and supporting day-to-day operations. This role provides an excellent opportunity for professional growth and development.

*Exciting opportunity to enhance your skills in the preparation of drawings, with/without CAD software, as part of our dynamic team.

Requirements:

GCE "O" level or equivalent; relevant certificate is a plus.

Strong organizational and multitasking skills.

Proficient in Microsoft Office suite.

Excellent communication and interpersonal skills.

Eagerness to learn and contribute to a collaborative team environment.

IT System Engineer/ System Administrator

Responsibilities

• Support day-to-day infrastructure for in-house activities and management

• Administer IT Infrastructure and System Management.

• Strong in Vendor Mangement and Stakeholders

• Good in IT Infrastructure

• Participant in maintenance window when required after office hours and weekend support when required

Requirements

•Strong in IT Infrastructure, Network, System Server experience.

•Technically strong in hands on implementation, maintenance and troubleshooting.

• Minimum 2 years of experience in IT System Infrastructure

• Diploma in IT / relevant field or higher

• Good working knowledge experience in implementation / maintenance of IT infrastructure

• Good communication skills, be meticulous, organized in your work and be able to work well with tight deadlines

If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to [email protected]

Yong Zhehan @Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

• Working hours: Monday – Friday (8am - 5pm)

• Company located at Kaki Bukit

• Well Established Packaging Solutions Company

• AWS + Variable Bonus

• Excellent Welfare & Benefits

Job Scope

• Issue PO to local / overseas supplier
• Issue Invoice / DO / Memos
• Arrange DHL delivery
• Inventory management
• Handle customer orders via phone and e-commerce
• Submission of copier machine reading
• Other administrative duties as assigned

Requirement

• GCE O Level and above
• 1 – 3 years of relevant working experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492

Handle to the worker permit issues, including apply permit for new workers, renew work permit, calculate worker salary based on workers timecard, cancel work permit and but air-ticket for workers when neccessary.

Read the letters received, Draf letters on behalf of company.

Assist site supervisor to submit monthly progress claim.

Job Description:

We are seeking a motivated Junior Administrator to join our team in the Accounts department.

The ideal candidate will assist in various administrative tasks, including data entry, record keeping, and supporting day-to-day operations. This role provides an excellent opportunity for professional growth and development.

Assist in data entry and maintaining accurate records. Provide administrative support to the Accounts team.

Collaborate with team members to ensure smooth workflow.

Handle routine correspondence and communication.

Requirements:

GCE "O" level or equivalent; relevant certificate is a plus.

Strong organizational and multitasking skills.

Proficient in Microsoft Office suite.

Excellent communication and interpersonal skills.

Eagerness to learn and contribute to a collaborative team environment.

Job Scope

• Work Permit Application, cancellation and renewal
• Provide clerical and administrative support
• Compile and update employee records (hard and soft copies)
• Assist with Monthly Claim / petty cash claim
• Assisting Purchase Order, and Project Invoicing
• Deal with employee requests regarding human resources issues, rules, and regulations
• Monthly Payroll process
• Ad-hoc administration duties

Requirement:

• Proficient in Microsoft Word, Excel, Outlook and PowerPoint
• SAP Knowledge is an advantage
• Simple knowledge of the Singapore Employment Act and/or local labour legislation
• Able to work independently with minimum supervision
• Able to work in fast paced environment

• Welcome guests warmly, ensuring a positive experience.
• Efficiently manage phone calls and inquiries professionally.
• Organize and maintain front desk operations seamlessly.
• Solve customer issues with empathy and promptness.
• Foster a friendly atmosphere for optimal guest satisfaction.

Requirements:

• Minimum 2 years of customer service experience.
• Customer-service oriented.

Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
Outsourcing Team
Email: [email protected]
EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Job Scope

• Order entry of Purchase Order and informs planner that new orders are up in QAD – Mfg/Pro system to prepare for production materials and forecast shortages.
• Co-ordinate with factory to support customer’s delivery with designated Lead time.
• System pricing maintenance.
• Preparation of Commercial Invoice and Packing List, Delivery Order and Tax Invoice.
• Shipping arrangement to assigned forwarders for collection of goods.
• To provide customer service support to inquiries both local and overseas.
• Assist in the preparation of Official Quotation before submission to customer.

Job Requirements

• Min GCE ‘O’ Level
• Min. 2 years of relevant working experience
• Experience working in Electronics Manufacturing Industry

*ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED*

Oh Jia Qi Doreen |R1326597

MTC CONSULTING PTE LTD | 15C7752

Responsibilities:

• Responsible for the whole invoice submission to collection process.
• Account Receivable (AR) aging report preparation and maintenance to guarantee up-to-date collection status.
• Work closely with Sales, Finance, Credit Control, and the Management team.
• In-charge of maintaining close contact with consumers to address disputes or difficulties in a timely way and guarantee effective collection.
• Manage client account records for non-payments, late payments, and other abnormalities, and recommending repayment options if appropriate.
• To ensure timely payments, effective contact with consumers through phone conversations, emails, postal letters, or in-person.
• When necessary, provide extra support in other areas of the company.
• Any further ad hoc responsibilities delegated by the supervisor.

Requirements:

• Diploma in Business Administration or equivalent
• With 1 year of Accounts receivable or credit collection experience
• Excellent skills with MS Office Application

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description:

• Handle installation, configuration and upgrading of Microsoft SQL Server/MySQL/Oracle server software and related products in Windows/Linux environment.
• Evaluate MSSQL/MySQL/Oracle features and MSSQL/MySQL/Oracle related products.
• Proactive monitoring of database performance, conduct analysis and implement proactive improvement measures.
• Manage database changes through change request process and provide status reports.
• Review the database design and implementation for new projects.
• Implement and maintain database security (create and maintain users and roles, assign privileges etc.)
• Plan growth and changes (capacity planning).
• Respond promptly to incidents, investigate, and provide temporary and/or permanent resolution of incidents escalated.
• Handle general technical trouble shooting and provide advice to development teams.
• Work as part of a team and provide 7×24 systems support.
• Documentation skills and standards.

Requirements:

• Minimum Computer science/Engineering or a related field
• At least 4-5 years in SQL Server (2012-2017 version) & Oracle 11g, 12c.
• Experience in troubleshooting and resolving database performance issues, profiling, and tracing etc.
• Experience on AlwaysON, clustering, Replication and Oracle RAC, Data Guard.
• Strong knowledge of backups and recovery, Indexing and patching.
• Knowledge on Linux/windows servers, security delegation, SPNs, storage components.
• Knowledge of Cloud RDS technologies would be an added advantage.
• Good team player and willingness to keep abreast with technologies.
• Excellent Problem solving and strong analytical skills.

Job Description / Requirements:

The Accounts Administrator / Assistant performs a variety of general accounting and admin support tasks including, but not limited to the following:

Reviewing and reconciling accounts.

Verifying the accuracy of invoices and/or other accounting documents or records.

Processing payments.

Update and maintain accounting journals, ledgers and other records detailing financial business transactions (e.g., disbursements, expense vouchers, receipts, accounts payable).

Maintaining updated records of invoices and receipts.

Enter data into computer system / software.

Compile data and prepare a variety of reports.

Reconciles records with internal company employees, management, suppliers and/or clients.

Recommends actions to resolve discrepancies.

Investigates questionable data.

At least 2 Year(s) of working experience in the related field is required for this position.

Positive attitude, willing to learn and grow with the Company.

Job Responsibilities:

• Comply with company’s plans and vision
• Work closely with the management
• Ensure that employees understand their duties and/or delegated tasks
• Handling paperwork
• Prepare and submit reports
• Answering and handling queries via phone calls and/or emails
• Preparing and/or sending quotations, invoices
• Capability to stay organized and maintain detailed records
• Strong understanding of bookkeeping procedures and best practices
• Impeccable time-management skills
• Ability to identify and resolve discrepancies
• Comprehensive knowledge of tax filing procedures
• Basic arithmetic competency
• Remind clients to make timely payments
• Identify and address discrepancies in all documentation
• Update all databases and spreadsheets
• Any other ad-hoc duties as required by the management

Full employment benefits

Able to work Mondays to Fridays 10am to 5pm (7 hours)

Office working environment

Job Description

• You will be working closely with Departments to manage reports and coordinate internal work
• Provide office support and ensure smooth information flow and communication among various internal and external stakeholders
• Generate detailed reports and data
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Conduct relevant audits and reports tracking
• In charge of General Administrative duties and office maintenance matters
• Any other ad-hoc tasks as assigned

Requirements

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast-paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

- 2 years contract

- 12 hours rotating shift (14-16 days/month) 9am – 9pm, 9pm-9am

- Novena

- Up to $3500 + allowances + PB

Job Responsibilities:

Involve in one or more teams working in 12-hour shift in supporting and up keeping our customer systems running smoothly through:

• Perform General Administration
• Perform Daily Operational Tasks
• Perform Scheduled Tasks
• Perform System Defects Management
• Perform Network Management Services
• Monitor System and Network Health Status using the Tivoli and Solarwinds
• Submit Daily Report
• Submit Incident Report
• Assist Customer on Exercise Support
• Assist Customer on System Audit

Period:

• 2 years contract

Working Hours:

• 12 hours rotating shift (14-16 days/month) 9am – 9pm, 9pm-9am

Salary:

• Up to $3500 + allowances + PB

Location:

• Novena

Requirements:

• Minimum Diploma in Computer Science, Computer Engineering, Information Technology, Electrical and Electronics Engineering or equivalent.
• At least 2 years of relevant experience as a System Administrator or in related profession
• Proficient with system monitoring, system configuration, network system and system backup.
• Hands-on experience with hardware installation and deployment.
• Excellent knowledge of MSCE, Unix, Redhat, SQL, Cisco Networking, SAN Storage, VMware, Firewall, Tivoli and Solarwinds is advantageous

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201 )

3 Shenton Way, Shenton House #19-01, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Position: Permanent Part Time Admin

Roles & Responsibilities

Job Scope

1.) Provide administrative support for company documentation, proposal & marketing material

2.) Assist in the preparation of tender or provide support to ongoing projects

3.) Assist in ad-hoc projects time to time

About You

Meticulous and systematic

Familiar with social media

Independent and take initiative

Willing to learn & try differnt role in the company

Benefits

Flexible work from home arrangement

Flexible work time depending work load

Minimum supervision

About Company

Our company Portbee Pte Ltd has been in the trade for over 5 years with a variety of portfolio.

Our main business are in construction, renovation and interior design.

As a Quality Management System (QMS) Administrator specializing in ISO 13485, you will play a pivotal role in ensuring the effective implementation, maintenance, and continuous improvement of the Quality Management System within the organization. Your focus will be on compliance with ISO 13485 standards, and you will work closely with cross-functional teams to uphold and enhance quality processes.

General Responsibilities:

1. ISO 13485 Compliance: Oversee the implementation and maintenance of the Quality Management System in accordance with ISO 13485 standards.
   Ensure organizational compliance with regulatory requirements related to medical devices.
   
2. Documentation and Record Keeping: Develop, review, and update quality documentation, including procedures, manuals, and records.
   Maintain a comprehensive and up-to-date repository of quality records.
   
3. Internal Audits: Plan, conduct, and report on internal audits to assess compliance with ISO 13485 and identify areas for improvement.
   Collaborate with internal stakeholders to address audit findings and implement corrective and preventive actions.
   
4. Training and Awareness: Develop and deliver training programs on quality standards, procedures, and best practices.
   Foster a culture of quality awareness and continuous improvement among staff.
   
5. Change Management: Facilitate the change management process, ensuring that changes to the Quality Management System are effectively evaluated, approved, and implemented.
   
6. Risk Management: Support the identification, assessment, and mitigation of risks related to the QMS and product quality.
   
7. Supplier Quality Management: Collaborate with the procurement team to establish and maintain effective supplier quality management processes.
   
8. Regulatory Compliance: Stay abreast of changes in regulatory requirements and ensure that the QMS is adapted accordingly.
   

Functional Skills and Knowledge:

1. In-depth knowledge of ISO 13485 standards and regulatory requirements for medical devices.
2. Strong understanding of quality management principles and practices.
3. Experience in conducting internal audits and managing audit programs.
4. Proficient in document control and record-keeping procedures.
5. Familiarity with risk management processes within a medical device context.
6. Excellent communication and interpersonal skills.

Requirement:

• Bachelor's degree in a relevant field, such as Quality Management, Engineering, or a related discipline.
• Certification in Quality Management (e.g., Certified Quality Auditor) is a plus.
• Minimum of 2-3 years of experience in a similar role within the medical device industry, with a focus on ISO 13485 compliance.
• Proven ability to drive continuous improvement in quality processes.
• Strong problem-solving skills and attention to detail.
• Ability to work collaboratively with cross-functional teams.

Miaja Design Group is looking for an experienced Office manager to manage the day-to-day within the office with personal assistant duties to the Managing Director.

We are looking for a candidate who will be able to fulfill the following:

1. Organising meetings and managing databases

2. Booking transport and accommodation

3. organising and filing expense claims

4. Organising company events and conferences

5. Ordering stationery, IT equipment and managing IT support company

6. Dealing with correspondence, complaints, and queries

7. Preparing letters as and when required

8. Implementing and maintaining procedures/office administrative systems including filing

9. Organising induction programs for new employees

10. Ensuring that health and safety policies are up to date

11. Attending meetings with senior management

12. Assisting the organisation's HR and finance functions by keeping personnel records up to date and arranging interviews for new candidates.

13. Ability to lead and work effectivity within a collaborative team environment

14. Strong organizational skills & attention to detail

15. Microsoft Office skills crucial

Job Summary:

The Customer Program Administrator is responsible for supporting the Customer Program Manager on the day to day activities which includes the execution of one or more simultaneous products or programs under development and through volume production, and supports day to day customer order fulfilment activities.

Duties and Responsibilities:

General

• Paperwork: pre-acceptance check list, NOC, Documents downloading etc.;
• Set up document filing system and file the sales orders, commercial documents and other paperwork copies;

Order Management

• Maintain sales orders: create, change or cancel sales orders in ERP system and notify the related personnel in a timely manner;
• Shipment coordination: Print Sales Orders, shipment alert to customers, etc.
• Receive and perform necessary analysis against the customer MRP forecast
• Notify the related personnel of the customer forecast demand information in a timely manner.
• Generate various reports (Inventory, consignment reports etc.)

Commercial

• Assist Account Receivable to collect outstanding payment from customers.
• Support and assist with Quotes/costing generation and related requirements
• Work with Cost Accountant to validate costed BOM
• Obtains missing quote information (drawings, specs., other) from Customer’s portal

Knowledge, Skills and Abilities:

• Ability to understand, track, drill-down, and analysis based upon sales data churn out.
• Attention to detail with exceptional organization and follow up skills.
• Good communication skills and ability to interact with internal and external customers.
• Strong computer skills (MS Office suite, particularly Excel) and database (SAP or related ERP at the site) experience.

Educational/Certification Requirement:

• Associates Degree/Diploma or equivalent in technical, business, or financial discipline or equivalent experience

Experience Requirement:

• 1-3 years’ experience in a semiconductor or similar industry
• Good team player and able to perform in fast paced environment
• Ability to work under pressure

1 year renewal contract

located in MacPherson

Great exposure

About the company

Our client is a global powerhouse in electronics and electrical engineering, operating in the industry, energy and healthcare sectors. You will be provided with on going training and support to ensure you have the expertise and skills to undertake the role.

This customer service admin position will require a highly motivated, energetic and resourceful person who has a willingness to learn. This will be a varied role where you will learn all aspects of full spectrum of Administration and office management duties.

About the role

• Interacting with customers, providing information in answer to inquiries about:

Services and completion, assistance for service and tools rentals/calibration.

• Taking service inquiry calls from customers or clients and dispatching the suitable customer service engineer/associate to address the site services.
• Receiving and processing orders, providing information concerning changes, pricing

in service, preparing the pre-invoices upon completions of services based on the

quotations and actual time sheets, preparing the shipping documents required for

the dispatch of materials to the customer.

• Follow-up complaints concerning services or billing rendered.
• Coordinating customers’ service requirements with other appropriate departments,

sub-contractors for the resource management as necessary to ensure effective

customer service.

• Follow-up of the invoice’s status with commercial group and with customers.
• Follow-up of the payments schedules to the subcontractors pertaining to the site

services and clearing the payment in time.

• Update the HSSE and OSHA’S requirements and check the risk analysis (RA) records are completed before the start of the site commissioning.
• Record the monthly man hours/OT hours & claims.

Skills and experience

• Calmness under pressure and maintain records in timely and accurate mode.
• Good decision-making, communication, and computer skills.
• Ability to encourage and motivate people with responsible attitude.
• Interest in helping and working with customers.
• Should have sound practical judgment of priorities.
• Familiar with Microsoft office is a must.
• A level or Diploma education from an accredited institution.
• 2-5 years’ experience in customer service activities or in planning and scheduling of

projects.

To apply online, please click on the appropriate link.

EA: 94C3609 / R1110392

Position Title: Sales/Project Administrator

Our client is a multinational company that is the global leader in high end sanitary fittings and is currently looking to hire a Sales/Project Administrator to support sales personnel in ensuring the seamless supply of products to project main contractors.

Job Responsibilities:

• In-charge of ensuring smooth process of supplying our products to site and fulfilling our duty as the appointed supplier for secured direct projects.
• Attend regular contractors’ site meetings for each direct project, which are part of obligations of suppliers and service the issues that arise.
• Maintain close communication with main contractors to plan and derive accurate delivery scheduling based on site requirements for all direct projects.
• Create SAP quotations according to approved project pricing and ensure the net prices tally with prices for tender submission and prices in contracts.
• Create Order Confirmation for goods to be delivered according to instruction or advice from the site and liaise with the purchasing department to ensure goods will arrive in time.
• Prepare sales forecasts by fixing the delivery schedule with the main contractor for all direct projects.
• Ensure timely deliveries to site and keep track of incoming official records including emails, PO, letters, faxes for site notifications or additional order.
• Responsible for regular follow-up for on time collection of due progress / retention sums with main contractors.
• Negotiate with main contractors if necessary, to provide support to relevant departments for their aging accounts, site delays and shipment delays.
• Coordinate internally to make available product samples, sample boards, mock-ups for developer, architects, designers and project site references in a timely manner.
• Arrange installation training for each direct project with a technical team for main contractors / plumbing subcontractors.
• Attend meetings with the technical team for technical issues that required attendance of the sales team at site.
• Handle contracts for supply of products, collate and submit for monthly contract review, coordinate performance bonds with the accounting department.
• Update CRM (Customer Relationship Management) regularly according to the status of the project as well as relevant forecasts.
• Prepare a specification sheet according to the instruction of the project sales person.
• Any other ad-hoc sales related tasks as required or events.

Job Requirements:

• Possess 3-4 years’ experience working in a construction, building & materials industry
• Meticulous with figures, good organization skills
• Good communication and customer service skills
• High level of reliability and independence

Additional Information:

• Working Mode: Hybrid, 4+1
• Working Hours: Monday to Friday, 8.45am to 5.45pm
• 13th Month + Annual Target Incentives

Responsibilities:

• Reporting to the Director of Sales, the Sales Administrator will provide administrative support and other office based duties for the team to ensure the day-to-day productivity and requirements of the team are achieved.
• In-charge for all correspondence between the sales team and their customers
• Responds promptly to emails and phone requests for information or quotes
• Prepare proposals, maintain and update customer records accurately
• Assist with production reports or any relevant reports for Director of Sales and Director of Sales & Marketing
• Assists with coordinating with Room Controller with showroom keys and familiarisation trips, site inspections at the hotel level when required
• Conducts telesales activities at the direction of the Director of Sales and Director of Sales & Marketing
• Other ad hoc duties, such as assisting with travel functions, business functions or as required/directed by the Director of Sales/Director of Sales & Marketing

Requirements:

• At least 1 year working experience in a hospitality and service related industry within customer service and/or sales administration
• Min GCE O/A Level/NITEC/Diploma in any discipline
• High adaptability and flexibility
• Knowledge in Microsoft office skills and Excel
• Diploma and/or Certificate in Business Administration