We are looking for a Manager with sufficient professional experience and stature to fulfill a specialist role that can contribute to the development of the clinical trial program within National Cancer Centre Singapore. The role will mainly assist our Clinical Trials Office to review and finalize contracts related to clinical trials for the Division of Clinical Trials & Epidemiological Sciences (CTE).

Main Duties:

• Assist to review clinical trial contracts and work closely with the SingHealth Legal Department to negotiate agreement terms with commercial sponsors, CROs, academic institutions or international trial groups.
• Assist in checking hard copy contract documents and obtaining signatures from the NCCS’s signatories.
• Keep track of agreement timelines and chase for replies if a party has not replied for the past two weeks.
• Supervise and provide advice to the executives of the Feasibility Team in NDA negotiation and to act as back-up for such review and negotiation during manpower shortage.
• Assist in approving online payments in APIMS, training applications in People’s Connexion and any other online applications assigned.
• Help to oversee financial and insurance reporting to CTCC as well as annual NMRC reporting.
• Assist in submission and updating of the clinicaltrials.gov, check and approve archiving costs and payment to archiving company and MRO.
• File and maintain executed contracts and ensure these are stored securely to maintain confidentiality and prevent loss or damage.
• Perform any other duties assigned by the supervisors or the Clinical Trials Office higher management staff

Main Requirements:

• A recognised degree, with at least 10 years of relevant experience in negotiating clinical trial contacts or research study contracts as well as experience in staff supervision.
• Preference for individuals with good knowledge of clinical trial conduct procedures.
• Well versed in relevant laws and regulations applicable to trial conduct including HBRA, Health Products and Medicines Act, Health Product (Clinical Trial) Regulation, PDPA and ICH GCP.
• Strong communication and writing skills, good command of language, good people skills and strong ability to be a good team player.
• Strong leadership and management skills.
• Meticulous, sharp and driven

Job Description:

• As a General Manager, you will be responsible for business development, partnership management and team management to achieve business growth objectives at the organisation.
• Leading and managing the sales and support team, ensuring prompt and professional resolution of partner inquires, concerns and issues
• Collaborating closely with Marketing department to develop strategies to maximise partner engagement and revenue generation
• Developing and implementing sales strategies to increases sales and market share, effectively positioning products or services to meet customer needs and preferences
• Overseeing the approval process, including manpower management, proposals and all sales related matters

Requirements:

• Degree in Business or related field, with at least 8 years of proven experience in business development and leadership position
• Excellent leadership and people skills
• Strong analytical and problem solving abilities, offering tailored solutions and actions to meet client needs
• Excellent communication and negotiation skills
• Strong command in English and Mandarin (both spoken and written) as this role requires to liaise with internal and external stakeholders
• Proficiency in MS Office suite

Responsibilities:

- Proactively engage with the Web 3.0 ecosystem, including but not limited to Web 3.0 companies, developer community, VCs, etc. to promote as the infrastructure of choice for the Web 3.0 ecosystem

- Build and expand a pipeline of both crypto and non-crypto partners across all verticals (e.g DeFi, GameFi, SocialFi, NFTs, farming, etc.)

- Design and execute marketing and growth strategies for projects and partners to accelerate user growth

- Lead speaking engagements and content development for industry events

Requirements:

- Professional working experience in the crypto sectors across business development, partnerships, and sales

- Experience in various aspects of business development including pipelining and prioritisation, negotiations, contract drafting, etc.

- Strong communication, presentation, and negotiation skills

- Self-starter and entrepreneurial mentality

- Independent, works well in fully autonomous and high pressure environments

- Excellent verbal and written skills in English

The L&D Manager role involves a combination of strategic planning, responsible for designing, implementing, evaluating and overseeing learning and development programs and curriculum within the organization. This role involves collaborating with various departments to identify learning needs, creating effective development strategies, and evaluating the impact of these initiatives. As an L&D Manager, you will require a strategic mindset, strong leadership skills, and a passion for employee development to foster growth and development of DFI Team members, ultimately contributing to the organization's success and competitiveness in Singapore.

Key Responsibilities

• Partner closely with department heads and senior leadership to align training initiatives with organizational goals.
• Conduct surveys, interviews, and assessments to understand training needs - identify current and future skills and knowledge gaps within the organization.
• Implement effective strategies for training and development, to support career growth and development of the Singapore team members.
• Oversee assessments and follow up on post training evaluation to ensure the effectiveness of the learning and development programs and drive continuous improvement.
• Design and develop impactful training materials including training modules, presentations, job aids, and online resources and facilitate training sessions utilizing effective instructional techniques and adult learning principles.
• Monitor the effectiveness of training sessions and assess the impact of learning initiatives and provide data-driven insights for continuous improvement.
• Stay current with technology trends and tools in the field of L&D and incorporate relevant tools to enhance learning experiences and promote a culture of continuous learning within the organization.
• Ensure employees receive mandatory training and maintain compliance with relevant regulations and industry standards.
• Provide guidance and support to team members in their career development, across levels.
• Collaborate with external training providers, consultants, and statutory boards to deliver specialized training programs or access additional expertise as needed.

Qualifications:

• Bachelor's degree in Human Resources, Organizational Development, or a related field
• At least 5 - 7 years of experience in talent development, L&D, or a related role.
• Strong understanding of adult learning principles and training methodologies.
• Excellent communication, presentation, and interpersonal skills.
• Analytical skills to assess training effectiveness and make data-driven decisions.
• Project management skills to oversee multiple programmes initiatives simultaneously.

• Expertise in Hadoop eco system components HDFS, MapReduce, Yarn, HBase, Pig, Sqoop, Spark and Hive for scalability, distributed computing and high-performance computing.

• Experience in using Hive QL and Spark for data Analytics

• Good knowledge on monitoring Hadoop clusters on VM, HortonWorks Data Platform 2.x, CDH5 Cloudera Manager

• Experienced in job workflow scheduling and monitoring tools like Oozie and Zookeeper

• Strong in databases like MySQL, Oracle, MS SQL, DB2 & Presto

• Strong understanding of Agile and Waterfall SDLC methodologies

Responsibilities

• Oversee the data management, HR payment(non-payroll) and claims administration functions in HR Shared Services.
• Serve as the Data Steward for HR system (Employee Central, Onboarding & Claims) in ensuring data accuracy & integrity.
• Serve as the Product Owner for Pfile Digitalization and oversee vendors, payment and Pfile server related matters.
• Accountable for SLA deliverables and achievement of division workplan.
• Lead projects, streamline processes and drive continuous improvement.
• Proactively engage stakeholders on service-related matters.
• Promote the HR Shared Services values in Quality, Efficiency, and Service.

Qualifications

• Bachelor's degree
• At least 12 years of relevant HR experience (including 5 years or more leadership experience).
• Strong HR system, MS Office, SharePoint knowledge.
• Proficient in project management tools and methodologies.
• Strong analytical and problem solving abilities.
• Demonstrate strong planning and organizing skills and able to handle complex issues independently.
• Excellent communication, interpersonal & stakeholder management skills.
• Exhibit strong people management skills and competent in motivating and developing team(s)

Job Description:

1. Performing or supporting global strategic sourcing initiatives /global supplier deals regarding Network Capacity demand. => presales savings and winning bids in cooperation with Bid-project team

2. Advising internal stakeholders when sourcing NC services as well as active analysis of optimization levers in regards to demand and demand specifications for Network Capacity. => Stakeholder communication on strategy and stakeholder consulting on single demand requests.

3. Introduction of new supplier Network Capacity products into DTGBS’ service portfolio triggered by market analysis or as a consequence of a Product & Portfolio department initiative. => product and supplier on-boarded for the specific internal product.
3. Preparation and performing regional inventory tenders for network capacity and leading the negotiations in cooperation with stakeholders. => COP cost savings due to renewing contracts or migrating lines.
4. Manage Frame Contract, Master Service Agreements and Project Contract negotiations with Network Capacity key suppliers in all relevant dimensions. => Signed Master Service or Project Agreement

5. Coordinating integration of technical parameters and project time line parameters into such contractual agreements with NC suppliers in alignment with network production, project leads and legal department. => Technical Annexes to MSAs

7. Supplier performance assessment in cooperation with network production and other Procurement units. => Supplier Score Cards & Share of Wallet Reports + Review meetings

8. Documentation of regional NC strategy and respective changes, giving guidance to an operational procurement unit who has to execute the respective strategy. => Documentation & Training

9. Strong technology partnership management and engagement. = > Establishing regional delivery capability with carriers and systems integrator

Education/ academic studies

1. University degree or an MBA in the area of Business Administration, Economics, Business Information Technology or equivalent qualification.

2. Business Fluent English is required

Experience and Qualifications

1. 5 years’ work experience with Network Capacity carrier suppliers in a procurement, technical or sales function.

2. Very deep knowledge about the Network Carrier market in APAC South Region,

3. Good communication and presentation skills.

4. Experience working in an intercultural working context

5. Experience working in virtual global project teams

6. Project Management Experience

7. Excellent Business Acumen (combination of knowledge and skill informed by experience)

A World Of Opportunities Awaits

Company Name: Dusit Thani Laguna Singapore

Job Title: Spa Manager

JOB RESPONSIBILITIES

• Manage the financial budget, control costs and prepare expenses reports for the Operations Manager.
• Ensure the Spa operating procedures and policies are implemented, complied and updated as required.
• Ensure that the business achieves projected revenue and profits.
• Manage client feedback.
• Ensure accounting standards and procedures are adhered to
• Make recommendations on how revenue and profits may be maximized.
• Check inventory of health and beauty products.
• Implement ongoing skills training to ensure service standards are being upheld.

JOB REQUIREMENTS

• Minimum education of Bachelor degree in Hotel Management or relevant discipline.
• Minimum of 5 years in SPA Management
• Knowledgeable in Sales, treatment and the spa product.
• Detail-oriented and possess pleasant personality with good communication and interpersonal skills.

BENEFITS

• Company Transport Pick-up/Drop-off Provided
• Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical
• Employee Room Rate Globally, Learning & Development Opportunities, Staff Recognition Award

*Only shortlisted candidates will be notified.

You may also apply via https://careers.dusit.com/

For any enquiry, please contact us via WhatsApp Message to 9234 4805.

An IMPORTANT NOTE to all Job Seekers: Please be informed that any available job positions with our company is advertised only on selected platforms, i.e. My CareersFuture Singapore, JobStreet Singapore, Dusit International career website, as well as Laguna National and Dusit Thani Laguna Singapore official LinkedIn pages. We ask that all interested applicants remain vigilant and do not fall prey to job scams.

Dusit Thani Laguna Singapore Hotel also offers many other career opportunities in our operations that might be of interest to many others. Our Recruitment Managers will be delighted to meet any of your friends, associates including relatives who might be keen to explore a career with us. Start by connecting them to talk to us TODAY!

By expressing your interest and submitting an application with Laguna National Golf & Country Club, you agree that the personal data that you have submitted will/may be used and disclosed by our group of companies for the purpose of processing your employment including the evaluation of your suitability, background screening, contacting you regarding your employment and notifying you for future career opportunities. You shall be deemed to have agreed and acknowledged that in the course of the collection, use, and disclosure as described above, relevant personal data may also be transferred outside Singapore.

Job Description & Requirements

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software, like OpenTable and PeachWorks
• Strong leadership, motivational and people skills
• Acute financial management skills.

1. Manage daily operations and ad-hoc requests and requirement from customers

2. Lead & develop and supervise a team of workers to support the activities of the company (Include 5S & Safety)

3. Picking & packing and loading of goods according to sales requirement for both local and overseas customers

4. Loading & unloading, checking and receiving incoming and outgoing goods.

5. Any other ad-hoc store duties as assigned

Requirements :

- 5 years relevant working experience

- Good communication and interpersonal skills

- Ready to start work immediately

- Ability to multi-task

- Able to work any shift

- Able work ot on weekends and public holiday

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Responsibilities:

• Assist Clinical HOD(s) and internal/external key stakeholders to plan, develop and implement new care models and clinical services in respective clinical programme(s)/ department(s).
• Support the operations and continuous improvements of clinical services and programmes in inpatient and outpatient settings with respective internal and external stakeholders
• Provide other aspects of Clinical Operations Support including but not limited to: Project Management, Workflow management, IT and System requirement, Financial assessment, Data Collection and Analysis, Resource management including budgetary planning, procurement, Event management & Logistics (on ad-hoc basis) and other administrative/ secretariat responsibilities.
• Translate and communicate the vision, strategic and business plans of the hospital and clinical department(s) to all relevant areas and ensure alignment of goals and objectives.
• Identify opportunities to implement or facilitate strategies with Clinical HOD(s) of the relevant medical specialty as assigned to ensure services meet evolving healthcare needs.
• Create a conducive environment to facilitate open communications and multi-disciplinary teamwork.
• Develop and implement strategies and plans for achieving customer satisfaction.
• Identify and monitor key clinical and operations performances and customer service standards to ensure patients’ satisfaction.
• Ensure adequate resources are provided for services and in alignment with the Hospital’s business and financial objectives.
• Set up programmes to promote continuous improvement and learning, as well as to facilitate auditing and reviewing of services.
• Any other projects and assignments as directed.

Requirements

• Basic degree & Postgraduate degree in hospital and administrative preferred.
• 3 to 5 years of working experience in healthcare or service industry preferred.
• Strong interpersonal and communicative skills.
• Strong team-player, organised and analytical.
• Independent worker, with strong initiative and self-motivation.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving.
• Embrace continuous improvements, innovation and changes.
• Proficient in SAP and MS Office applications such as Words, Excel and Power Point

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Enterprise Services and Public Affairs (ESPA) aims to enhance how our stakeholders perceive and experience Citi. We manage our reputation by engaging with our stakeholders and delivering great spaces and services to colleagues and clients.

We’re currently looking for a high caliber professional to join our team as Vice President, Facilities Management Country Sr Manager- Hybrid (Internal Job Title: Facilities Mgmt Country Sr Mgr - C13) based in Changi Business Park, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Reporting to the RES (Real Estate Services) Country Head, the Asset Manager will be responsible for the management of day to day building operations across the Singapore portfolio and for the timely and cost-effective delivery of capital improvement projects.
• Responsible for the day-to-day operations of all Citigroup facilities in close consultation with customers and other key stakeholders.
• Partner with Business to provide best in class premise solution and working environment, as per Citi policies, to achieve organizational goals.
• Act as prime customer liaison with businesses and outside tenants to facilitate all occupancy needs and requirements which include new project development, corporate real estate services, portfolio analysis, renovation, space planning, relocation or consolidation of operations and disposition of surplus property.
• Periodically inspect facilities and ensure proper operation and management of all building systems. Responsible for obtaining all necessary building or equipment related licenses and permits. Ensure timely reporting and updates to Citigroup Insurance Risk Management (CIRM) and any local insurance on all matters relating to building and premises coverage.
• Working closely with Building Managers, Local Council and Regulatory bodies.
• Provide safe and comfortable environment in all locations through regional asset managers, who employ a network of matrix support personnel, including engineers, building systems professionals, cleaning and other support staff.
• Liaising with building owners, managing agents, and tenants on all asset management activities but especially to lease obligations and building resilience.
• Manage, controls, analyzes and forecast expense for the assigned facility. Hold full responsibility for the Profit and Loss (P&L) of the portfolio, establishes and manages the budget.
• Plan, develop and implement strategies to maximize the value of assets; to ensure effective operation of the buildings infrastructure to fully support the business operating within the portfolio.
• Prepare annual budgets for all Projects and Facility Management capital works and expenses; monitoring expenditure against plan and preparing variance analysis report.
• Inventory management of Citigroup/building assets including reporting to local financial control team and internal & external auditors.
• Act as Quality Manager and ensure outsource service provider delivery on project or preventive facilities maintenance program is maintained and regularly updated as required in accordance with Citi's guidelines in order to maximize equipment efficiency.
• Comply with Corporate and Local standards and procedures related to construction, sanitary, fire and premises occupation requirements, regulatory permits, critical systems testing and emergency procedures in the facility.
• Manages projects in the country to ensure timescales, specifications, quality and costs are achieved within approved parameters. Site visit and supervision on a frequent basis to review progress and quality of work, and conformity of specifications. Work with the project team in the development of design criteria with architects and to review and analysis of lease conditions / requirements.
• Manages external resources (ie architects, designers, construction crews, etc.) to achieve successful completion of the project.
• Communicate at a senior level with other internal support organizations including Technology, HR to ensure transparent, "one-stop" services to the customer.
• Execute other responsibilities and activities defined in the Department's Organizational Rules and Regulations.
• Compliance: ensure that people management related tasks are executed in the entire department in accordance with Citi policies and procedures, complying with statutory regulations and laws (e.g. recruitment, work orders, managing performance, etc.).
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Ensure compliance to legal, governmental regulatory laws, fire & safety and environmental issues while complying with Citigroup policies, to maximize the value of a property or portfolio of properties.
• Conduct proactive Vendor Management in line with Citigroup procedures; to include maintenance of approved vendor list, tendering, awarding and monitoring of contracts and any other procurement activity related to the Assets Management function.
• Management of all aspects of outsource resources including performance measurement through the development and utilization of Service Level Agreements (SLA) and Key Performance Indicators (KPI).
• Ensuring all changes in service delivery and volume are covered by change control and verify veracity of change request before submission to governance committee.
• Inspects and evaluates prospective sites/buildings as part of due diligence exercises.
• Inventory management of Citi non-technology assets including reporting to local financial control teams and external auditors Risk Management and Compliance
• Disseminating and ensuring implementation of best practice and service innovation initiatives coming from regional partners and service innovation meetings.

As a successful candidate, you’d ideally have the following skills and exposure:

Development Value:

• Ability to utilize Asset Management experience within the largest financial institution in the world.
• Opportunity to work with individuals from across a wide geographic and culturally diverse environment.
• High level of exposure to senior members of staff from both Citigroup businesses and RES Region and Division/Global team
• Opportunity to influence and develop policies and procedures within a large company environment.
• Excellent career development and progression within Corporate Realty Services profession in Financial Institution, within country and overseas.

Skills/Experience:

• More than 10 years professional experience in Real Estate/Project Management and similar corporate Real Estate environment, with broad knowledge and understanding of real estate disciplines (architecture, construction, space planning, and engineering, etc.)
• Good working knowledge of practical Health and Safety within the built environment.
• Excellent vendor management within a partnering environment.
• Excellent communication skills and fluency in English.
• Experience in using Microsoft Office software in a business problem solving context.
• Strong analytical skills. Experience in financial management and budget control.
• Process Review and implementation.
• Strategic planning.
• Relationship Management.

Qualifications:

• Recognized degree in Facilities/Project Management/Engineering, Architectural/Interior Design or Real Estate

Competencies

• Excellent communications, both written and verbal with an emphasis on the ability to relate to staff, peers and senior management in a relaxed, professional manner.
• Leadership
• Verbal and written communication skills
• Planning and organization
• Team player
• Managing remotely
• Time Management and prioritization
• Negotiation and influencing

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Responsibilities:

• Lead multidisciplinary teams in designing, developing and implementing sustainable solutions
• Manage project timelines, budgets, and resources effectively
• Ensure successful project delivery and stakeholder satisfaction
• Engage with startups, research institutions and industry experts
• Build strategic partnerships to accelerate technology adoption
• Represent Yokogawa at conferences, workshops, and industry events
• Stay abreast of advancements in sustainability focus areas such as Net Zero, Circular economy and Well Being
• Provide technical guidance to project teams
• Contribute to patent filings and intellectual property development
• Publish white papers, participate in webinars, and contribute to thought leadership forums.
• Mentor junior technologists and foster knowledge sharing

Requirement:

• Master / Degree in Engineering, Science, Management
• Minimum 8 years of relevant experience in technology development, research, or innovation in sensing, control and optimization with at least 3 years’ experience in managing a team
• Proven track record of leading successful grant applications, Research collaborations and projects execution
• Relevant data analytics and programming skills needed to support the research work
• Experience in handling both agile projects and an industry projects
• Experience in new ventures, small business growth, start ups is a plus

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

Are you being referred to one of our roles? If so, ask your connection at Yokogawa
about our Employee Referral process!

Job Responsibilities

Perform full spectrum of HR functions and admin support including recruitment, employee relations, grievance handling, staff engagement and advisory service on HR policies and procedures.

Review and maintain all HR related policy.

Posting of recruitment advertisements

Perform end-to-end recruitment – interview, shortlisting, assessment & selection, offer and on-boarding.

Handle work pass administration including work pass application, renewal, and cancellation.

Ensure HR policies and practices are legal compliance throughout human resource management.

payroll calculation and submission of CPF

Perform any other ad-hoc duties as assigned.

Job Requirements:

1) Min 3 years of related experience in hotel Industry preferably

2) Ability to work independently and with a team.

3) Thrives in a fast-paced environment

4) Self-motivated and resourceful with good multitasking and organisational ability

Manage multiple accounts; develop positive working relationships with all customer touch points

· Drive client retention, renewals, upsells and client satisfaction

· Work closely with Associate Account Managers and Ad Operations on day-to-day operational processes including campaign set-up, receipt of creative or tags, trafficking, optimization, troubleshooting and QA

· Work closely with Analytics and Ad Operations to determine root causes for customer success or failure and drive requirements for product or process enhancement and development as needed

· Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout the campaign

· Leverage technical tools and quantitative data to manage campaigns to success, high customer satisfaction and renewal

· Prepare campaign insights reporting, including analysis and research

· Manage weekly campaign status documents for review

· Work closely with Finance on billing set up and invoicing

· Manage customer activity with CRM tools for maximum efficiency and visibility, with carefully executed follow-up to closure on open issues

· Adhere to established processes and workflows, as it relates to campaign set-up and pixel placement strategy, creative execution (including dynamic creative), ad trafficking, campaign management and any troubleshooting necessary with pixels, creative assets and campaign reporting

· Provide input on new processes and workflows as needed

· Focus on ensuring we maintain superior customer service levels, operational excellence and strategic insight

· Maintains administrative staff by recruiting, selecting, orienting, and training employees.

· Supervises clerical and administrative personnel by communicating job expectations, appraising job results, and disciplining employees.

· Sets policies and procedures for training, coaching, counselling, and career development for staff.

· Initiates and coordinates goals, deadlines, and projects for their department.

· Develops and implements policies and procedures to improve operations and function of the department.

· Monitors and procures needed supplies for office, reception, mailroom, and kitchen.

· Ensures a safe, secure, and well-maintained facility that meets environmental, health, and security standards.

· Manages the maintenance and repair of machinery, equipment, and electrical and mechanical systems.

Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Requirements and skills

• BS/MS OR degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills

Job Objectives

The Global Treasury Operation Technical Delivery Manager is responsible to deliver IT project(s) and change requests that span across multiple business units. Manage resources, schedules, financial and adhere to stage gate quality and SDM control guidelines throughout the full systems development life cycle. This also includes management of issues, risks and project change requests to ensure successful and on-time project delivery.

The GTO Technical Delivery Manager has the authority to run the project on a day-to-day basis. Verify that the project produces the required deliverables of quality, within the specified boundaries of time and cost and to achieve the potential benefits

Key Responsibilities

Stakeholder and Communications Management

•  Manage all aspects of project and change request engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues
•  Continually manage project and change request expectations while delegating and managing deliverable with team members and stakeholders
•  Determine the frequency and content of status reports from the project and change request team, analyse results and troubleshoot problem areas
•  Deliver appropriate and effective executive level communication
•  Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership and business stakeholders

Process and Delivery Execution

•  Manage a portfolio of complex initiatives that span one or multiple lines of business
•  Full project life cycle ownership to ensure successful project delivery
•  Manage all aspects of the projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives
•  Prepare detailed project plan for all phases of the project
•  Ensure assignment of adequate resources to achieve project objectives in planned timeframes
•  Manage the day-to-day project activities and resources and chairs the project management team meetings
•  Understand interdependencies between technology, operations and business needs
• Manage project scope and changes  Act as an internal quality control check for the project
•  Manage ongoing quality control and participate in quality issue resolution
•  Delegate tasks and responsibilities to appropriate personnel
•  Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables
•  Ensure that projects and change requests are proceeding according to scope, schedule, budget and quality standards
•  Manage project and change request issues and risks to mitigate impact to baseline.

Qualifications and Skills Required

• Bachelor’s Degree in appropriate field of study or equivalent work experience
•  Project Management Professional (PMP) / PRINCE II certification is a plus
•  Murex knowledge is a plus
•  Excellent client-facing and internal communication skills
•  Excellent written and verbal communication skills
•  Solid organizational skills including attention to detail and multitasking skills
•  Ability to multi-task and perform well under pressure

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

DESCRIPTION OF FUNCTION

The primary purpose of this position is to oversee strategic initiatives across the Asia-Pacific (APAC), Europe, Middle East, Africa (EMEA), and Americas regions. Responsible for developing a brand strategy to build a strong image with top customers while reaching a new market, keeping Cladtek focused on leading in the Global CRA Clad and Lined Pipe Market, and broadening our coverage to all industries, including renewable energy. Ensures brand integrity by guiding efforts across multiple channels and functions. Supports the development and execution of offline/traditional, digital, and paid social advertising programs for the business.

ROLES & RESPONSIBILITIES

• Develop comprehensive marketing strategies tailored to each region (APAC, EMEA, Americas) in alignment with overall business objectives.

• Analyze market trends, customer activities, and competitive landscapes to provide recommendations for regional strategies.

• Oversee the development and maintenance of a cohesive brand identity across all regions, ensuring consistency and relevance with target audiences.

• Implement initiatives to strengthen brand positioning and perception in target markets.

• Collaborate with cross-functional teams, including Sales, Product Development, and Project, to align marketing strategies with overall company objectives.

• Facilitate effective communication and cooperation across global teams to ensure seamless execution of marketing initiatives.

• Conduct thorough market research to identify opportunities, challenges, and emerging trends in each region.

• Keeping up to date with market developments and analyzing customer insights as well as competitor strategies.

• Utilize data-driven insights to make informed decisions and continuously optimize marketing strategies.

• Lead the development and execution of integrated marketing campaigns through a variety of media, making sure that the branding is consistent throughout the advertising.

• Monitor campaign performance, analyze results, and iterate on strategies to maximize effectiveness.

• Develop and manage marketing budgets for each region, ensuring optimal allocation of resources to achieve maximum impact.

• Build and maintain strong relationships with key stakeholders, both internal and external, to support the successful implementation of marketing initiatives.

• Act as a brand ambassador, representing the company at industry events and promoting partnerships to enhance brand visibility.

• Performs other tasks as designated by the Senior VP of P&C, Executive Leadership Team, or the Employer.

Requirements:

• Minimum Bachelor Degree in Marketing, Business Administration, Engineering or equivalent.

• Minimum 7 years’ experience in Brand & Marketing Management/Similar function.

• Minimum 5 years’ experience in leadership role.

• Proven success in campaign development execution with substantial experience in multi-channel campaign development and execution.

• Prior proven knowledge and experience in digital and social media engagement.

• Relevant experience in public relations and working with media.

• Prior success in project and time management.

• Ability and willingness to travel

• Fluent/understand organization related tools and process.

• Excellent communicator and creative thinker.

• Familiarity or proficient in using Microsoft Office (Word, Excel, Presentation) and Adobe editor.

• Exceptional interpersonal, organizational, and analytical skills.•

• Ability to work in a complex and demanding environment with a high level of attention to detail.

• Fluent in business English communication in both written and spoken (a native English speaker is preferred)

• Result-oriented mindset with a focus on achieving measurable goals.

Senior Manager, Or Manager - Cyber Security & IT Governance

Responsible for the assessment, development, implementation and maintenance of enterprise-wide cyber security and IT Governance programmes to preserve the confidentiality, integrity, and availability of information resources. As part of the IT leadership team, this individual will be expected to provide technical leadership and consultation across the organisation. S/he will also work with external experts to implement security solutions, detect, and contain cyber security incidents.

Responsibilities

Cyber Security:

Assess and review environment and cybersecurity measures to ensure security and operational effectiveness, for e.g. network, system, application, endpoint security, physical and logical access security, etc.

Review and develop security framework, information security policies, processes, procedures, and guidelines.

Conduct cybersecurity risk assessments, penetration tests, and IT controls tests.

Identify security gaps and propose mitigating measures and escalate security incidents and non-compliances on a timely basis.

Evaluate, deploy, and maintain cybersecurity infrastructure to improve cybersecurity posture. Design, implement and maintain security incident response and escalation procedures.

Monitor, analyze and correlate events to determine the best course of action, to mitigate and contain threats when detected.

improve cybersecurity awareness of staff, for e.g. by conducting awareness training. Automate security controls, data, and processes.

IT Governance:

Review and enhance IT policies, standards, guidelines, and best practices regularly to ensure that these are aligned to organization objectives and industry best practices.

Develop and implement effective change management plans (such as communication plans and training programs) to drive adoption and compliance.

Participate in audit planning meetings with internal/external auditors, collate/provide the required materials on a timely basis, validate audit findings, provide remediation solutions, and implement the agreed solutions on a timely basis.

Drive security access and activity log reviews on regular basis.

Promote IT risk management, governance, and compliance culture across the organization.

IT Management:

Contribute to IT strategic planning and budgeting. Ensure IT vendors meet contractual obligations.

Maintain up-to-date knowledge on cybersecurity technologies and standards.

Attend to any other reasonable duties as assigned by Director, Information Technology.

Requirements

Degree in engineering, science or information technology, or equivalent education.

8-10 years of related work experience in cybersecurity management and security governance.

Good working knowledge of security risk management, security governance framework and compliance (IT Security Audit / log review), technical vulnerability management (vulnerability assessment, penetration testing), application security, security technologies (system hardening, IDS/IPD, firewall), security incident response and security assessment.

Strong understanding of cybersecurity standards.

Hands-on experience with cybersecurity tools such as Next Generation Firewalls, SASE, Endpoint Protection, Data Loss Protection, Email Security, etc.

To apply:

Please email Resume in Microsoft Word format

Please state your Position/ positions applied on the “on TOP” of your resume.

Please state Available Commencement Date or notice period

Please state current and last SALARY and Expected Salary in your resume.

Please state Reasons for leaving current & previous Employment.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Roles & Responsibilities:

• Determining customer requirements and proposing catering options.
• Negotiating prices and preparing meticulous catering order forms.
• Planning menus and overseeing venue, equipment, food, and service preparations.
• Hiring, training, and supervising catering staff, as well as scheduling employee shifts.
• Liaising with customers, sales staff, chefs, and specialized catering equipment providers.
• Overseeing seating arrangements, the serving of meals and beverages, and the clearing of tables.
• Monitoring the availability of catering stock and supplies and ordering replenishments.
• Tracking catering expenses and maintaining accurate records.
• Adhering to food and health industry regulations and standards.
• Researching catering trends and promoting competitive catering services.
• 3-5 years of experience in catering management, or similar.
• Knowledge of electronic catering management systems.
• Exceptional ability to deliver catering services within budget and on time.
• Experience in hiring, training, and overseeing catering staff.
• Ability to coordinate catering requirements with customers, chefs, and suppliers.
• The ability to apply industry knowledge to improve catering services.
• Advanced knowledge of best practices in catering management.
• Excellent interpersonal and communication skills.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts. To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field
• Sound understanding of marketing fundamentals and tactics
• Creative thinking and problem-solving ability
• Leadership and project management skills
• Knowledge of digital marketing and social media marketing strategies
• Excellent verbal and non-verbal communication skills
• Proficiency with marketing tools and software
• Proficient in marketing research and statistical analysis
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Title: General Manager - Hospitality Industry

Company Overview: Join our dynamic team as a General Manager overseeing restaurant operations. We are dedicated to achieving excellence in customer satisfaction, staff engagement, and business growth. If you're a detail-oriented leader with a passion for hospitality and management, we want you to be part of our journey.

Roles & Responsibilities:

• Lead and inspire the management team, ensuring efficient operation of all functions
• Manage profit and loss, achieving key performance indicators (KPIs) for financial success
• Foster guest satisfaction through continuous review of feedback, implementing strategies for improvement, and maintaining high service standards
• Ensure compliance with regulations and uphold the restaurant's standards
• Undertake ad hoc duties and projects as assigned

Requirements:

• Bachelor’s degree in hospitality, business administration, or related field
• Minimum of 10 years of experience in General Management within an established group chain
• Strong team player with excellent communication skills
• Demonstrated interpersonal and leadership qualities

How to Apply: If you're ready to take on this exciting challenge, please email your resume along with your expected salary. Only shortlisted candidates will be contacted. Join us in shaping exceptional customer experiences and driving business success!