Job Description:

• Plan and control the delivery of project design to ensure the achievement of quality, completion and project objectives.
• Select and engage, then monitor the performance of external design partners within the discipline including their deliverables, cost and timeframes.
• Manage the design approval process in accordance with project requirements and program
• Prepare budgets and schedules of design delivery for management approval then manage and report the cost of design delivery in the project life cycle.
• Manage design to ensure the cost of the works meets project requirements.
• Manage and review milestone deliverables from the Design Consultants to ensure the compliance and adherence to project schedule, scope and Design Brief, Stakeholders’ requirements and comments, statutory codes and regulations, and company guidelines.
• Obtain, review and consolidate Stakeholders’ feedbacks on stage deliverables, and relay such feedbacks as directives to Consultants.
• Manage client and stakeholder expectations and communicate effectively with the project team.
• Supervise the work of subordinate design and drafting staff to ensure project requirements are met.
• Select and develop design management staff within the project by providing leadership and mentoring to ensure their design management competencies.
• Understand design compliance and reporting procedures and processes and leadership in the communication of requirements.
• Foster the interaction between design and construction teams to maximise innovation and project success.

Job Requirement:

• Recognised Degree in Civil Engineering
• Minimum 15 years of engineering experience in the construction industry with 8 years of experience in the design of civil and structures of building related projects
• Experience in LTA and SMRT project will be advantage.
• Good interpersonal, communication, and organisational skills
• Resourceful, self-driven, proactive, and able to foster collaboration
• Able to work well independently and as a team

1) To control, manage & oversee all productions & inventories including factory operational safety, GMP & production quality control

2) To control & manage all production-related staff;

3) To control, manage & operate the boiler machines;

4) To help & assist your superiors at all time;

5) To perform other work related to our company business including overtime at all time;

6) To improve production efficiency;

7) To plan & prepare daily production shedule based on customer's order;

8) To monitor and control daily production lines;

9) Any ad hoc production related works;

10) Fast learner & ability to handle production staff;

11) Daily report to the Management

12) 6days work

· Check and handle incoming/outgoing goods

· Ensure the warehouse is well-maintained, neat, and tidy and goods are kept at the respective location

· Prepare goods for delivery

· Independent and quick-witted

· Education Background is not main consideration, but able to understand and write English is preferred.

· Candidates with forklift license will be added advantage

Job Descriptions

• Answer, screen and forward incoming phone calls and any queries
• Receive, sort and distribute daily mails/deliveries
• Arrange and update of despatch work activities
• Update and maintain of documents
• Provide basic administrative support to Accounts and HR departments
• Ad-hoc duties as assigned

Job Requirements

• Able to liaise with English and Chinese-speaking colleagues/guests
• GCE ‘O’/’N’/ITE Level
• Minimum 2 years of working experience
• Computer literacy/Administrative skill

Others

• 5-day work week
• Good Work-life balance
• At Kian Teck Road (off Upper Jurong Road)

• Meet and greet customers and organise table reservations
• Handle customer feedback and enquiries
• Schedule duty-roster for all staff
• Ensure appearance, cleanliness and set-up of the restaurant is properly maintained.
• Attend any Food & Beverage meetings and briefings as and when required
• Ensure effective lines of communication are in place at all levels.
• Provide training and coaching for staff and ensure procedures are being followed
• Any ad-hoc duties assigned

Job Requirement:

• Relevant experience preferred
• Good interpersonal, communication and organizational skills
• Able to work on weekends/shift/PH
• Welcome Singaporean, SPR, WP

Working Location: Islandwide

Interested applicants please click "Apply Now" or send your resume to [email protected] or whatsapp +65 91181646

NTU Shared Services (NSS) is a centralized unit within Nanyang Technological University (NTU) that provides a wide range of administrative, operational, and support services to various departments and units within the university. Its primary goal is to streamline and optimize processes, enhance operational efficiency, and deliver high-quality services to support NTU's core mission of education and research.

We are currently looking for an Assistant Manager, Financial Aid. The incumbent will assist the manager to plan, organize and manage the overall operation of financial aid including application, review, offer, data management and system enhancement.

We are looking for candidate who is highly passionate in helping our students with their financial aid matters. The incumbent will work with the team to provide high level of customer service to students and institutional partners and provides financial counselling/recommendation of appropriate financial aid schemes based on students’ needs.

Responsibilities:

• Supervises day-to-day activities related to Financial Aid including planning application, review and offer for the various financial schemes including but not limited to bursaries and loans.
• Operationalize changes in policies, procedures and systems including system enhancement, revision of SOP and training guide for staff required to capture the changes.
• Supervises, guides, and trains staff in the delivery of Financial Aid Services.
• Assists students and partnering stakeholders in complex interpretation and explanation of policies, procedures and regulations.
• Supervises communications with students, faculty, staff and partnering agencies, to include updates, announcements, enquiries and feedback.
• Meets with students (if required) to resolve issues related to financial schemes matters and work towards problem solving and customer satisfaction.
• Investigates and resolves student’s enquiries and complaints regarding the financial aid process
• Assists in the preparation of training/sharing material and coordination of campus financial aid related events including but not limited to donor bursary interview and open house.
• Supervises record keeping procedures and processes including but not limited the electronic storage system and archived documents as required by PDPA.
• Review processes and identify areas for automation and improvement.
• Assist manager in reporting and use of data for trending and analysis.
• Brief stakeholders on financial aid services.
• Performs other duties as assigned

Requirements:

• Degree or diploma in any discipline.
• Preferably with at least 2 years of supervisory experiences in administration, finance, financial aid/bursary handling and customer facing environment.
• A detailed understanding of financial aid, tuition grant and audit requirements are nice to have.
• Strong interpersonal skill with customer centric mindset.
• Good communication skill.
• Meticulous, with demonstrated organizational skills, including the ability to prioritize and co-ordinate work volume to meet deadlines.
• Strong team player.
• Proficient in Microsoft Office, especially Word and Excel.
• Ability to offer suggestions for improvement to the verification process and monitor system performance.
• Innovative mindset to create new and effective solutions
• Analytical and able to use data
• Accountable and proactive.

We regret that only shortlist candidates will be notified.

Focus:

To be in account leadership at MullenLowe Singapore is to champion creativity. It drives us, and we understand it as the most important source of business growth.

We approach the world with positive dissatisfaction—a potent blend of optimism and hunger for improvement.

We're thrilled by possibilities but refuse to settle, knowing there's always more to be done. It's about constantly raising the bar, seizing opportunities, and driving relentless progress

We’re committed to belonging — building a space where employees of all identities, outlooks, and experiences do not need to sacrifice who they are to exist in our workplace.

So we expect our people to show up, collaborate and play a role in the agency culture.

As an Account Manager, we look to you to proactively deliver the best solutions that MullenLowe can offer.

You will manage the day-to-day demands of your clients and you are expected to have a strategic mindset that stays constantly curious about how to find business growth through creativity.

Key Responsibilities:

• Management of the day-to-day client activities
• Growing the size of clients assigned by upselling and cross selling
• Accurate status and financial reporting internally
• Developing and planning creative campaigns relevant to your clients and their brief
• Assisting on new business pitches when required
• Support in strategic research
• Managing 3rd party suppliers negotiations

Skills & Experience:

• Experience owning and managing client relationships without needing constant senior supervision
• Put together a strategy presentation alone and presented it to client in a convincing manner
• A good understanding of the social media universe and key platforms
• Demonstrated to be a proactive team player
• Outstanding organisational skills and the ability to handle multiple projects simultaneously while meeting deadlines
• Sold an inspiring idea before
• Willingness to belong to an agency culture driven by creative ambition

About MullenLowe Group :

MullenLowe Singapore is a global agency that is part of the InterPublic Group (IPG). As part of the global MullenLowe Group integrated marketing network with a presence in over 55 markets, we lead the origination of creative work for 3 global brands. The agency’s specialisms include brand strategy, creative content development, performance analytics, communications planning and through the line advertising.The Singapore Agency of the Year 2022 at Spikes Asia, Creative Circle Awards, Adfest and highest awarded agency at the Effies and WARC awards, we have also mentored the past two Singapore Copywriters of the Year and Art Director of the Year. We have a wide range of clients, including Unilever (9 brands with work spanning across 105 countries), Citibank, the Republic of Singapore Navy, Land Transport Authority, Sentosa, Harley Davidson, Bumble, Lazada, and more.

For more information, visit us at singapore.mullenlowe.com or follow us on Instagram@mullenlowesg and LinkedIn.

• Manages and deploys Engineers / Technicians to ensure all Operational, Technical, Administrative compliance functions are being properly executed in accordance to best regulatory-based practices.
• Formulates strategies to ensure the Technical competitiveness of the organisation's products / services (Turbochargers) in the market
• Ensure service effectiveness & efficiency and appropriate controls are in place at all times
• Provide technical expertise in troubleshooting technical issues in products or equipment.
• Responsible for the identification and execution of process optimization
• Validate Technical Data prior to circulating findings and recommendations to clients.
• Conduct comprehensive analysis of turbocharger failure, identify and determine the root cause.
• Recommend / Liaise with Principals / Implement retrofitting turbochargers on internal combustion engines
• Analyze various retrofit options and their impact on engine performance and emission.
• Proficient in dynamic, thermal, and static balancing of rotors to meet Turbocharger Makers standards.
• Overseeing the Technical operations of group company remotely.
• Formalizing & implementing in house Training for commercial & Technical Teams

• Meet and greet customers and organise table reservations
• Handle customer feedback and enquiries
• Schedule duty-roster for all staff
• Ensure appearance, cleanliness and set-up of the restaurant is properly maintained.
• Attend any Food & Beverage meetings and briefings as and when required
• Ensure effective lines of communication are in place at all levels.
• Provide training and coaching for staff and ensure procedures are being followed
• Any ad-hoc duties assigned

Job Requirement:

• Relevant experience preferred
• Good interpersonal, communication and organizational skills
• Able to work on weekends/shift/PH
• Welcome Singaporean, SPR, WP

Working Location: Islandwide

Interested applicants please click "Apply Now" or send your resume to [email protected] or whatsapp +65 86907601

JOB DESCRIPTION

• Manage full spectrum of Human Resources functions including monthly payroll, CPF submission, IR21 tax clearance, and FWL.
• Responsible for day-to-day HR operations such as leave application, attendance, medical leave & etc.
• Liaise with government bodies CPF Board, MOH and MOM.
• Handle application/cancellation, Renewal of work pass for employees on time.
• Maintain all employees data and update of information changes in the payroll system.
• Provide support for office administrative duties, data-entry and filing of documents.
• Answering queries through phone calls/emails.
• Any other ad-hoc tasks assigned

REQUIREMNT

• Diploma in HR Management, Business Administration or equivalent.
• Minimum 2-3 years of relevant working experience
• Good knowledge of local employment laws & HR related matters.
• Pleasant personality, able to communicate well with all levels of people.
• Proficient in MS-Office Word, Excel and PowerPoint.
• Able to multi-task and meet deadlines.

We are looking for a Personal Assistant to provide full administrative and secretarial support to the Chairman & CEO, ensuring the smooth management of day-to-day operations. Handle sensitive and complex issues professionally and objectively, and take initiative as appropriate, especially in the absence of the Chairman & CEO.

Job Responsibilities:

• Responsible for the employer's daily activities, business travel arrangements, and vacation plans for the employer and family. Handle all preparations and schedule arrangements for trips.
• Calendar Management: Manage the CEO’s schedule by coordinating appointments, meetings, and events, including booking venues for lunch/dinner events.
• Travel Management: Plan travel arrangements for the CEOs and HODs, which include booking flights, accommodations, ground transportation, travel insurance, and managing travel itineraries.
• The daily management of the employer's unit office and home office, performing secretarial duties. This includes managing the employer's business and personal correspondence, typing, handling emails, answering calls, making relevant calls on behalf of the employer, and organizing and maintaining corporate and personal documents. Additionally, the role involves coordinating and scheduling meetings, as well as attending to CEO’s guests and visitors upon their arrival at the office.
• In charge of the employer's home management, taking on some of the duties of a professional housekeeper. This includes managing the financial income and expenditure of the employer's home, overseeing daily procurement, and handling the repair and maintenance of the residence.
• Responsible for planning and managing the employer's family banquets, as well as handling guest reception on behalf of the employer. Additionally, responsible for guest accommodation arrangements and providing administrative support, including managing expenses and claims for the CEO.
• Represent the employer in business negotiations, prepare contract documents for the employer's signature, and coordinate the planning and execution of signing ceremonies between the employer and negotiating parties.

Job Requirements:

• A level, diploma or degree holders are welcome to apply
• Minimum of 3-4 years of relevant work experience as a Personal Assistant or Company Secretary
• Outstanding organizational and time management / Good Communication skills
• Honest, responsible, good in problem solving skill
• An ability to multitask and prioritize daily workload
• Excellent Discretion and confidentiality
• Independent management capability, organizing ability and handling stress ability are needed
• Bilingual in English and Mandarin to handle Mandarin Speaking Clients, Business Partners, Government and other organizations
• Must be Fluent in Chinese in order to communicate with CEO and his family members
• Proficient in MS Office, Excel spreadsheet and excellent computer skills
• Willing to do OT when required
• Able to work on alternate Saturday(s) and work irregular hours (including public holidays) - only when required

Be a part of our diverse family at Hai Leck, embracing each other as you discover your unique career potential and find your perfect fit with us. We are committed to unlocking your potential and guiding you to success. Our employees are valued down to their skills, and we are committed to training them and expanding their knowledge.

We would be pleased to welcome you at our family in Hai Leck if you are a suitable member.

Email us at [email protected] now!

Job Title

Restaurant Assistant Manager

Occupation

RESTAURANT MANAGER

Job Description & Requirements

• Meet and greet customers and organise table reservations
• Handle customer feedback and enquiries
• Schedule duty-roster for all staff
• Ensure appearance, cleanliness and set-up of the restaurant is properly maintained.
• Attend any Food & Beverage meetings and briefings as and when required
• Ensure effective lines of communication are in place at all levels.
• Provide training and coaching for staff and ensure procedures are being followed
• Any ad-hoc duties assigned

Job Requirement:

• Relevant experience preferred
• Good interpersonal, communication and organizational skills
• Able to work on weekends/shift/PH
• Welcome Singaporean, SPR, WP

Working Location: Islandwide

Interested applicants please click "Apply Now" or send your resume to [email protected] or whatsapp +65 91181646

- Report to the Executive Chairman and assigned leader.

-Lead a team of QA/QC personnel to provide support on quality systems, processes, and procedures to ensure - compliance with Contract, Company’s Projects and maintenance of the Quality system.

- Manage, supervise and guide inspectors, technicians and other staff @ the project sites.

- Devise and plan procedures to inspect and resolve quality assurance issues.

- Responsible to prepare and conduct quality assurance inspections in a systematic manner, investigations for potential quality non-conformance, compliance concerns and recommend follow-up actions to mitigate such issues.

- Prepare quality reports and facilitate for follow-up actions required.

- Supervise and manage contractors, sub-contractors and provide liaising duties with clients to ensure service delivery, ad-hoc works, and all scheduled maintenance and/or project deliverables are done in accordance to the requirements.

- Attend regular project meetings on behalf of the Company with Clients and Clients’ Representatives.

- Lead the internal audit program for operation site include identifying opportunities for quality systems’ improvements to meet Company’s quality objectives.

- Ensure professional quality control and assurance for the delivery of works in excellent quality in compliance with the client’s requirements in the set time frame.

- Co-ordinate with project team for all the works requiring your QC expertise/technical support for the works to be carried out effectively and as per given specifications within the set time frame.

- Monitoring all operations that affect quality and project deliverables.

- Review current standards and policies.

- Maintain records of quality reports and relevant documentation.

- Ensure all legal standards are met. Undertakes works assigned by Superior from time to time.

- Perform any other duties as assigned.

Human Resource & Admin Assistant ( 5 day week – Jurong East/Pandan Loop) - Singaporeans only

Roles and Responsibilities

• Maintains accurate and up-to-date human resource files, records, and documentation.

• Prepare monthly payroll for supporting companies

• New employee onboarding process – prepare letter of appointment, conduct briefing

• Process work passes application (WP, SPass, EP), renewal, and cancellation.

• Prepare headcount working hours reports for billings & other admin duties or tasks as assigned

• Cover admin duties ( process claims, filing, update system records ) @Pandan Loop

Qualification Requirements

• GCE N Level

• Proficient in Microsoft Office Excel

Gross Salary $2000

Contact Grace 87952790

Responsibilities include performing basic administrative tasks such as:

• Data entry
• Order Processing in SAP
• Invoicing in SAP
• Issuance of Credit Note

Requirement

• Strong in Excel
• Strong in Pivot Table / VLOOKUP
• Preferably with SAP knowledge
• At least 3 years related experience
• 5.5 days week
• Location near Boon Lay MRT Station

Job Description:

• To assist and collate purchase orders / purchase requisitions.
• To assist in preparation and issuance of purchase orders to suppliers.
• To liaise with shipping agents
• To assist in co-ordination with the team on product information, price availability, documentation requirements and delivery schedule.
• To support in purchasing daily routines.
• To ensure and maintain proper record and filing system in department.
• Ensure compliance to ISO standard operating procedures
• Perform other functions & duties as delegated to you from time to time

Requirements:

• 2 years of experience in related functions
• Applicants must be willing to work in Tuas
• Working hours from 8am – 5.30pm (Mon – Fri)
• Relevant experience in similar role preferred but not a must as training on job will be provided.
• Proficient in Microsoft Office
• Able to work independently under fast paced environment
• Able to work in a team and be customer oriented
• Strong work commitment with positive attitude

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

Job Summary​

This is a 6 months contract role and you will be based in our plant office at Tuas. Company transport is provided to all our employees working at Tuas. 5 days work week, 7:45am to 4:45pm.

Responsibilities

• Be actively involved in talent acquisition for internal sourcing, preparing the job descriptions, posting job advertisements, liaising with recruitment vendors, interview & assessment to ensure a seamless hiring process.
• Execute interview schedule with hiring manager and follow it up to get hiring decision
• Monitor and manage employee referral scheme and channel the referral to interview process if it is fits the requirements.
• Support in Recruitment exercise where applicable, e2i, ITE,
• Support onboarding activities such as work pass issuance, conducting new hire orientation.
• Provide monthly recruitment and headcount data and reports. Update in hiring status where necessary.
• Assist in salary analysis for Job Group 1 candidates and ensure it fulfils guidelines.

Preferred Requirements

• Some working/internship experience in HR field is desirable.
• Able to commit at least 6 months contract with us.
• Comfortable to work at our plant office at Tuas. We provide company transport to all our employees working at Tuas.
• 5 days work week, 7:45am to 4:45pm
• Able to start work immediately is an advantage

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

Primary Work Location

SGP Tuas - Tuas Plant

Job Summary:

As a Management Executive, you will play a pivotal role in supporting the day-to-day operations and strategic initiatives of the organization. This position requires flexibility to work on public holidays, weekends, and night shifts as needed to ensure smooth operations and meet business demands. The ideal candidate will be highly organized, adaptable, and capable of multitasking in a fast-paced environment.

Responsibilities:

Operations Support:

• Assist in the coordination and execution of operational activities across various departments.
• Collaborate with team members to ensure timely completion of tasks and projects.
• Handle administrative duties, including data entry, record-keeping, and documentation.

Customer Service:

• Provide exceptional customer service to internal and external stakeholders.
• Address inquiries, resolve issues, and escalate complex matters to management when necessary.
• Maintain a professional and courteous demeanor in all interactions.

Strategic Planning:

• Support management in developing and implementing strategic initiatives to drive business growth and efficiency.
• Conduct research, analyze data, and prepare reports to inform decision-making processes.
• Assist in the formulation and execution of short-term and long-term organizational goals.

Event Coordination:

• Assist in planning, organizing, and executing events, meetings, and conferences.
• Coordinate logistics, including venue selection, catering, transportation, and audiovisual arrangements.
• Provide on-site support during events to ensure everything runs smoothly.

Communication and Collaboration:

• Facilitate communication between departments, teams, and external partners.
• Attend meetings, take minutes, and follow up on action items as needed.
• Foster a collaborative and inclusive work environment.
• Flexibility in Work Schedule:
• Be willing to work flexible hours, including public holidays, weekends, and night shifts, to accommodate business needs.
• Maintain availability to handle urgent matters and respond to emergencies outside of regular business hours.

Qualifications:

• Bachelor's degree in Business Administration, Management, or a related field preferred.
• Prior experience in a similar role or industry is advantageous.
• Strong organizational, time management, and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite and other relevant software applications.
• Ability to work independently and as part of a team in a fast-paced environment.
• Willingness to work flexible hours, including evenings, weekends, and public holidays.
• We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520 EA Registration ID: R1765753

Job Description

· Able to provide recommendation and solution to customer in term of troubleshooting in accordingly to maker’s guidelines.

· Able to hand on and lead a team consists of engineer & technician to carry the job in anchorage, terminal, shipyard or during voyage repairs.

· Prepare Risk Assessment and plan for the work to be carried out.

· Work with internal and external stakeholders.

· Oversee the workshop operations and plan the workload accordingly.

· Responsible for continual improvement

Requirement

· Min Diploma in Marine engineering with 7 or more relevant working experience.

· Good working knowledge in handling multi type of engine (Main Engine or Auxiliary engine)

· Self-starter, team player, strong management skills and possess good analytical skills.

· Able to lead and guide the team for service excellence.

· Able to travel when required at very short notice.

• Warehousing/ Transportation company
• Position Title: Admin Assistant
• Working Location: Jurong Port Road
• Working Hours: 5.5 days (Monday –Friday 8.30 am – 5.30 pm & Satruday 8.30am to 12pm)
• Salary Package: Up to SGD 1800 + AWS
• Duration: Permanent Role

Key Responsibilities

• Support all the admin and customer service-related work.
• To assist in the day-to-day operation.
• To Coordinate and follow up with drivers
• Arrange for delivery and prepare necessary documents.
• Update and maintain inventory / transportation records
• Respond promptly to customer inquiries via emails and/or telephone calls.
• To assist in general office administrative works (filing of documents, management of inventory, delivery and planning).
• Support, communicate and coordinate with external and internal departments.
• Other ad-hoc duties assigned.

Training will be provided to an inexperienced candidate

You may email your resume to [email protected]

RECRUITMENT MANAGER / SENIOR RECRUITMENT CONSULTANT ( JURONG EAST ) - Singaporeans only

This recruitment effort is in collaboration with e2i

Job Description:

· Establish, develop and strengthen relationships with new and existing clients and candidates

· Understand job descriptions & shortlist / attract quality candidates

· Engage in active sourcing / headhunting to proactively source for suitable talent / candidates

· Conduct candidate interviews and manage the candidate/client interviews to ensure full service is provided to clients and candidates

· Work collaboratively with team to achieve sales target

Requirements:

· CEI certification

· Minimum 3 years’ experience in full cycle recruitment covering business development, client partnership, candidate attraction, sourcing, interviewing and placement of candidates

· Strong recruitment experience across different industries

· Excellent influential communications & leadership skills

· Be business minded and strategic to achieve personal and team goals and proactively monitor activities against results

· Passionate, ambitious, resilient and driven to succeed

· Possess a real desire for an accelerated and rewarding career

Salary : $8,000 to $10,000 per month including commission

contact Grace 87952790

Job Description

• Industry Type: Manufacturing

• Position Title: Admin Assistant

• Working Location: 32 Quality Road, Singapore 618804

• Working Hours: 5 days (Mon - Fri, 8.30am - 5.30pm)

• Salary Package: Basic Salary + AWS

• Annual Leave: 7 days

• Duration: Permanent Role (Full Time)

Key Responsibilities

• Assist in administrative duties

• Handling basic office tasks, such as filing, answering calls and replying email

• Data Entry

• General Office Maintenance

• Any other ad-hoc duties as and when assigned

• Able to liaise with Mandarin Clients

- HR experienced preferred.

Assistant Manager (Customer Experience) at SAFRA

Are you passionate about enhancing customer satisfaction and driving continuous improvement in service excellence? Join SAFRA's dynamic team as an Assistant Manager in Customer Experience!

Key Responsibilities:

Manage SAFRA’s customer feedback management system and implement key initiatives for continuous Improvement in Service Excellence

Duties/Tasks:

1. Manage the Customer Feedback Management process, addressing assigned feedback, ensuring appropriate follow-up actions by stakeholders, and tracking the progress of corrective/preventive actions, including the timely closure of associated reports.

2. Work on service-related initiatives and recognition scheme

3. Assist in fostering a service-oriented culture and implementing service branding initiatives within SAFRA.

4. Assist in planning and executing service training sessions, facilitating training programs to enhance members' experience and engagement.

5. Conduct both qualitative and quantitative assessments of customer journey, service standards, customer engagement, and service branding.

6. Perform customer experience analytics, generating accurate, comprehensive, and timely statistical data, and maintain analytics reports for internal stakeholders' access.

7. Provide assistance in organising and preparation of meetings, internal conference, and townhall.

8. Undertake any other duties as assigned from time to time.

Qualifications:

· Bachelor's degree in Business Administration, Marketing, or a related field.

· Proven experience in customer experience management or related roles.

· Strong analytical and problem-solving skills.

· Excellent communication and interpersonal skills.

· Ability to work collaboratively with cross-functional teams.

If you are ready to make a significant impact on SAFRA's customer experience journey, apply now and be part of our commitment to excellence!

Human Resource Officer ( 5 day week – Jurong East ) -Singaporeans only

Roles and Responsibilities

Reporting to the Director, the Human Resource Executive candidate is to manage the overall Company’s HR functions assigned to him/her and is competent on the following:

- Supervise the monitoring of the ongoing and new job postings via the various recruitment platforms

- Liaise and work closely with Operations Executives on their manpower staffing needs

- Liaise and work closely with external government agencies on ongoing HR projects and regulatory compliance requirements

- Assist in the review of performance of all staff

- To act as independent channel for grievous handling for our staff

- Provide innovative and improvement HR works that can create positive employee satisfaction for the Company

Qualification Requirements

• GCE N / O / Diploma / Degree

• Proficient in Microsoft Office Excel, Word

Gross Salary $2600 to $3000

Contact Grace 87952790

Job Descriptions:

· Develop, coordinate and administer all recruitment process

· Conduct initial screening and interview of potential candidates

· Review and evaluate applications for employment

· Drive the recruitment process by actively sourcing for talent in the related fields

· Develop strong relationship and work closely with hiring managers to understand job requirements to fulfill the business needs as to maximize the effectiveness of recruitment process

· Assist in reviewing job description before advertising and using professional networking sites to identify and source candidates

· Responsible for gathering necessary paperwork with the new hires before their start date and conduct reference checks when required

· Facilitate the offer process by extending the offer and briefing to shortlisted candidates on the employment terms and conditions

· Conduct the full on-boarding process of new hires (e.g. employment contract, register of medical insurance, issuance of uniform and etc)

· Organize and update employee files at the same time maintained security and confidentiality of employee’s information

· Maintain and ensure proper documentation of employee database and personnel files

· Monitor uniform inventory and handle issuance of company assets

· Responsible for letters preparation (e.g. transfer letter, confirmation letter, acceptance of resignation and etc)

· Administer employees’ confirmation and ensure timely processing of documentation

· Arrange and liaise with external vendor for the course for employees

· Process work passes application, renewal, cancellation and medical check-up and travel arrangement for foreign employees

· Liaise with schools and respective government bodies for internship and career programmes

· Manage offboarding related activities including exit interview

· Assist in employee disciplinary and grievance issues

· Adhoc initiatives and assignments as and when assign by the management

Requirements:

· Candidate must possess at least Diploma in Human Resources Management or equivalent

· Fast learner, meticulous, detail oriented and able to work independently and as a team

· Proactive, able to mulit-task and work in a fast paced environment

· Ability to handle a high level of confidentiality, discretion, and sensitivity regarding employee information

· Good knowledge on employment legislations

· Proficient in use of Microsoft Office applications

· Good interpersonal skills, accountable, initiative and willing to learn

· At least 2 year(s) of working experience in the related field is required for this position

· Able to start work immediately is preferred

Interested applicants are invited to submit your application with a detailed resume, stating your notice period, current and expected salary. Without info we will ignore the applications.