Provide support in system management and Ops & Support activities required to maintain the systems’ Service Level Agreement (SLA) such as:

• Security Monitoring/Tracking

• SPF Division/Units Sites Support

• Software and Vulnerability Patching

• Review and Implementation of Change Requests

• Support Procurement Activities

• Obsolescence Management

• Audit

• Monthly review of accounts and server log activities

• Submission of security clearance for vendors

• Scheduled and ad hoc system maintenance.

• Technology Refresh and Migrations

• Provide after office hours support for deployments

The project manager is overall responsible for planning and to oversee the entire project from inception to completion by ensuring the necessary co-ordination with various stakeholders.

This includes also maintaining and forecasting project budgets to closing the final account.

• Able to handle design for ACMV works
• Attend relevant meeting and make sure coordination on-site goes well
• Liaise with internal and external project stakeholders, like main-contractors or owners and sub-contractors, safety departments as well as complying to BCA / MOM regulations.
• To be responsible for gathering at least 3 different quotations from vendors for each project.
• Able to come up the project schedule showing the key milestones, progress and developments and ensuring that it is completed in good time.
• Provide effective leadership to project team by efficiently delegating tasks and resources to achieve completion.
• Build and maintain good relationships with clients, consultants and building owners.
• Provide overall project management administration duties - planning, managing submissions, reporting & attending client and subcontractor meetings
• To be competent in overseeing site installation including but not limited to manpower allocation, problem solving, coordination with other trades and to attneding client FAT, SAT, T&C. Also to manage HSE & safety requirements
• Assist in on tendering & quotation for projects

Requirements:

• Min Diploma/Degree in Electrical or Mechanical (Mechatronics) engineering or other related studies.
• At least 5 years project management experience in Construction industry.
• Project experience in multiple trades is advantageous
• To be fluent in ACMV knowledge & installation - CHWP, VRV, VRF systems.
• Driving license and own transport preferred.

• Managing tenders
• Negotiating contracts.
• In-charge contractual claim and monthly progress claim.
• Manage costing and budgeting for all building works and maintain cost within budget.
• Disputes mitigations and settlements

Requirements:

• Candidate must possess at least Bachelor degree in Construction.
• At least 5 years of working experience in quantity taking off and measurement.
• Bilingual in English and Mandarin in order to communicate and engage with Mandarin speaking customers.

Job Description:

• Lead and manage production to meet production target and customer’s specifications
• Ensure print quality and guide print operators on troubleshooting of printing machine issues
• Ensure that SOPs are current, accurate and team are trained in the relevant job according to SOPs
• Investigate and find out the root cause with regards to customer complaints and internal rejects
• Able to

Qualifications:

• 5 years or more in a managerial or leadership role in a printing or print related company
• 5 years technical experience in Heidelberg offset printing machines
• Demonstrate good organisational and interpersonal skills and able to communicate well with all levels of staff in the organisation
• Familar with print estimation

Job Description: Technical Manager

Position Title: Technical Manager
Department: Aftersales
Location: Ubi

Position Overview:

We are seeking an experienced and highly skilled Technical Manager to lead the technical team in the electric vehicle (EV) sector. The successful candidate will be responsible for overseeing the design, development, and implementation of EV systems, technologies, and processes, ensuring the technical excellence of our products and services. The Technical Manager will collaborate with cross-functional teams, including engineering, R&D, production, and service departments, to support the integration of cutting-edge EV technologies and maintain the highest levels of product quality and performance.

Key Responsibilities:

Leadership and Team Management:

• Lead, mentor, and manage a team of engineers, technicians, and technical specialists involved in EV development and service.
• Ensure continuous professional development and performance management of the technical team.
• Foster a culture of innovation, collaboration, and continuous improvement within the technical department.
  

Technical Oversight:

• Oversee the technical aspects of electric vehicle systems, including the battery management system (BMS), electric powertrain, charging infrastructure, and other EV-specific components.
• Ensure that engineering and technical solutions are in line with the company’s strategic goals, quality standards, and industry regulations.
• Review and approve technical specifications, designs, and project plans for new EV technologies or upgrades to existing models.
  

Product Development & R&D:

• Lead the technical efforts in designing, testing, and validating new EV models and components.
• Manage and oversee R&D projects, ensuring that timelines, budgets, and technical goals are met.
• Work closely with R&D teams to keep up with emerging EV technologies, battery innovations, and new market demands.
  

Troubleshooting & Technical Support:

• Provide technical expertise and support to service teams and customers for complex EV-related issues, including diagnosing faults in the electric drive system, battery systems, and related components.
• Develop and implement troubleshooting protocols and technical guides for service and repair teams.
• Act as the technical liaison between the company and external partners or suppliers for problem-solving and technical issue resolution.
  

Quality Control and Standards Compliance:

• Ensure that all products and systems meet the required industry standards and comply with regulations, including safety, environmental, and performance guidelines specific to electric vehicles.
• Monitor product performance, identify areas for improvement, and implement corrective actions for any deviations from quality standards.
• Manage the certification and testing processes for EV systems, ensuring compliance with local, national, and international standards.
  

Cross-Functional Collaboration:

• Collaborate with product management, design, and manufacturing teams to ensure smooth integration of new technologies into production.
• Support marketing and sales teams by providing technical expertise for product launches, customer presentations, and technical demonstrations.
• Work closely with the service department to ensure that technical knowledge is effectively communicated to after-sales teams.
  

Continuous Improvement & Innovation:

• Stay up-to-date with advancements in electric vehicle technologies and the automotive industry, incorporating new ideas and innovations into the company’s product offerings.
• Identify opportunities for cost reduction, process optimization, and product performance improvement across the technical functions.
• Encourage a culture of continuous learning and process optimization within the team.
  

Budgeting & Resource Management:

• Develop and manage the technical department’s budget, ensuring cost-effective resource allocation.
• Oversee the procurement of tools, equipment, and software for the technical team, ensuring the proper resources are available to meet project needs.
  

Qualifications:

• Education:Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Automotive Engineering, or a related technical field (Master’s degree preferred).
  Specialized certifications or training in Electric Vehicle technologies (such as EV powertrains, battery systems, charging infrastructure) are a plus.
  
• Experience:Minimum of 5-7 years of experience in a technical leadership role within the automotive industry, with a focus on electric vehicles (EVs).
  Proven track record in managing technical teams, leading product development, and implementing EV technologies.
  In-depth knowledge of EV components, systems, and infrastructure, including battery systems, electric drivetrains, charging solutions, and software integration.
  
• Skills & Competencies:Strong leadership, communication, and interpersonal skills with the ability to collaborate across departments and manage cross-functional teams.
  Excellent problem-solving, analytical, and troubleshooting abilities.
  Proficiency in technical software tools for design, analysis, and testing (e.g., CAD, simulation software, diagnostic tools).
  Deep understanding of safety protocols, regulatory requirements, and best practices within the automotive and EV industries.
  Ability to manage multiple projects simultaneously and meet deadlines.
  
• Other Requirements:A passion for sustainability and the future of electric mobility.
  Ability to think strategically and make data-driven decisions.
  Willingness to travel as required for project oversight, supplier visits, or technical events.
  
  

- Prepare, plan, coordinate, and monitor daily project and site work

- Manage project-related paperwork by ensuring all necessary materials are properly filed including

documenting the projects with photos

- Supervise and lead a team of workers and sub-contractor to perform on site work.

- Perform site surveys, produce site drawings, and schedule works

- Participate in site meetings with clients/ subcontractor/ suppliers and propose improvements if necessary

- Liaise with clients’ representatives with regards to all site matters.

- Budget by monitoring and controlling expenses and implementing cost-saving measures

- Observe proper construction safety measures and ensure safety compliance at site

- Responsible for the collection of project advance payment, progress payment and settlement payment

- In charge of the overall management of the project, including construction period, cost, work progress, quality, safety, construction regulation

- Ensure compliance to all governmental and building regulations

- Attend project tender site show-round and tender briefing

- Ensure adherence to Health, Safety and Environment rules and regulations, as well as Quality and Progress at project worksite

• Content Strategy and Planning:Develop and execute content commissioning strategies aligned with the company’s immersive media goals.
  Identify emerging trends in immersive experiences (VR, AR, MR) to curate innovative content.
  
• Content Acquisition and Development:Source and commission high-quality immersive content from creators, studios, and production houses.
  Evaluate pitches and proposals, ensuring alignment with brand vision and audience engagement.
  Collaborate with creative teams to refine concepts, scripts, and production plans.
  
• Project Management:Oversee the end-to-end lifecycle of commissioned projects, from concept approval to final delivery.
  Manage budgets, timelines, and milestones to ensure projects are delivered on time and within scope.
  
• Industry Networking:Build and maintain relationships with creators, producers, and technology partners in the immersive media space.
  Represent the company at industry events and festivals to scout for talent and innovative projects.
  
• Audience and Market Analysis:Conduct research on audience preferences and market trends to inform content decisions.
  Use data-driven insights to prioritize projects that maximize impact and ROI.
  
• Quality Assurance:Ensure commissioned content meets technical and creative standards, including compatibility with immersive platforms.
  Provide feedback and support to creators to achieve optimal outcomes.
  
• Collaboration and Team Leadership:Work closely with marketing, technical, and distribution teams to align content with company objectives.
  Lead brainstorming sessions and foster an environment of creative collaboration.
  
• Budgeting and Financial Oversight:Manage commissioning budgets effectively, ensuring cost-efficiency and maximum value.
  Negotiate contracts and licensing agreements with content creators and vendors
  

• To provide electrical and technical support to the operations team in various work settings
• To be able to support safety aspect of electrical and renovation works in all residential and commericial settings
• To be able to read and understand electrical drawings (SLD, as-build drawings, 3D, Instrumentation etc.)
• To be able to install and repair electrical components such as wirings, systems, fixtures, pipings, conduits, circuit breakers etc
• To lead a team consisting of other general workers and electricians
• Able to ensure proper housekeeping and safety at all times (Incl. in storage/office area)
• Good communication with workers and management required

JOB DESCRIPTIONS:

• Responsible to strategize, plan and execute digital marketing strategy plan and communications to achieve company goals and targets
• Responsible to develop content and artwork for social media and online platforms
• Photography and videography skills will be advantageous
• Conceptualised copywriting for campaigns for social media platforms (Mainly on Facebook, Instagram, TikTok Live, 小红书, etc)
• Conceptualise and set up lead generation platform through different marketing channels
• Conduct market research on competitors marketing campaign, brand positioning and awareness
• Exceptional planning, organizational, and time management skills, with the ability to multi-task in a fast-paced environment.
• Evaluate the effectiveness of marketing channels and activities
• Staying updated on social media trends in relation to Gold and Jewellery, while responding quickly by applying the trends (where possible) in content creation.
• Maintaining company's websites and managing online enquiries
• Proficiency in CapCut, premier pro and photoshop or other video and photo editing tools.
• Work closely with the marketing team by providing relevant social content to enhance marketing campaigns.
• Excellent understanding of the social media landscape, metrics, user behavior, and influencers.
• Developing good interdepartmental relationships to achieve efficiency and positive outcomes.

JOB REQUIREMENTS:

• Diploma/Degree in Digital Marketing or the equivalent with at least 1-2 years of relevant experience in a similar capacity would be preferred
• Excellent command of English and Mandarin, with strong writing and verbal communication skills for posting content in both languages.
• Ability to speak/write in Malay will be a big advantage.
• Knowledge in WooCommerce & Shopify will be a big plus.
• Proficiency in Adobe creative software (e.g. Photoshop etc.) is required
• Possess strong understanding and knowledge of Facebook Ads optimization and a/b testing, Instagram and other social media platforms advertising strategy
• Good understanding of social media trends, digital marketing concepts and strategies
• Good verbal and written communication skills
• Any other marketing duties as assigned

We are looking for a Social Media Marketing Manager who is skilled in driving conversions, increasing sales, and engaging our online community. You will lead our social media strategy, create impactful content, manage campaigns, and handle customer inquiries to support our growth objectives.

Key Responsibilities

1. Conversion-Driven Social Media Strategy

• Develop and execute social media strategies that drive traffic, increase sales, and convert followers into customers.
• Identify and target high-potential customer segments with content that meets their needs.
• Collaborate with the sales team to align social media efforts with sales goals.
• Monitor performance metrics to refine strategies and ensure continuous improvement in driving sales.

2. Content Creation and Optimization for Sales

• Create, curate, and optimize engaging content (posts, videos, ads) designed to drive conversions, including product promotions and special offers.
• Use tools like Canva, CapCut, or similar software to design visually compelling content tailored for different platforms.
• Regularly analyze content performance to adjust strategies and maximize engagement and sales.

3. Community Management and Customer Engagement

• Actively manage the social media community by responding to comments, messages, and enquiries quickly and professionally.
• Collaborate with the sales team to address enquiries and feedback, enhancing customer satisfaction and trust.
• Handle enquiries from social media channels, guiding potential customers towards booking appointments or making purchases.

4. Social Media Advertising and Campaign Optimization

• Plan, create, and manage paid social media campaigns to generate leads and increase sales.
• Develop compelling ad creatives and copy that resonate with target audiences.
• Continuously monitor and optimize campaign performance to meet and exceed sales objectives.

5. Lead Management and Sales Support

• Implement systems to track and follow up on leads generated through social media.
• Work with the sales team to refine lead management processes and improve conversion rates.
• Provide insights from social media engagement to improve products and services.

6. Trend Monitoring and Strategic Adjustments

• Stay updated on the latest social media trends, platform updates, and best practices.
• Adapt strategies based on changing trends and user behaviors to maintain relevance and effectiveness.
• Introduce innovative methods and tools to enhance engagement and drive sales.

Required Skills and Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or a related field, with at least 4 years of experience in social media marketing, driving conversions and sales.
• Strong knowledge of social media platforms (Facebook, Instagram, TikTok, XHS, etc.), with experience in community management and customer engagement.
• Proficient in social media tools, analytics, and video editing software (e.g., Canva, CapCut).
• Excellent communication, creative, and analytical skills to craft compelling content and optimize campaigns.
• Ability to work independently, handle multiple tasks, and meet tight deadlines while ensuring high-quality outcomes.

Key Responsibilities Include (but not limited to):

- Responsible for the smooth running of the various outlets with the assistance of outlet managers

- Growing the revenue through proactively seeking new business opportunities.

- Develop and execute business strategies to improve sales and client base.

- Build and maintain good relationship with clients and suppliers.

- Overall in charge of all Fleet (Vehicles, Logistics/Warehouse division and Drivers).

- Ensure products are delivered to customers in good quality, on time, in full, and with cost effectiveness.

- Full P&L responsibility.

- Any other duties as assigned by Management.

Key Responsibilities

• Leads the development of the Brand Marketing Plan to meet company goals.

• Analyse brand Profit and Loss (P&L) to drive profitability of the brand.

• Manage the assigned brand’s new product launch assessment and deployment in the local market, including P&L, pricing, place and positioning.

• Work with a multifunctional team (including Creative and Social teams) to implement the plan in the marketplace and monitors performance of the support plans.

• Builds productive working relationship with R&D, Finance, Operations and Supply Chain to manage the brand’s day to day operations, and external partners and agencies.

• Lead ongoing analysis and review of consumer, category, channel/customer, and competitive information as part of a situation assessment of brand performance and identify growth opportunity.

• Provide input to volume forecasting, financial updates and monitors key indicators and drivers of brand performance. Recommend solutions and implement improvements to meet annual targets.

• Lead the management and production of posters, flyers and other collaterals

• Lead the acquiring and liaising with promotional merchants for marketing programs

• Lead the execution of effective digital marketing strategies across all social media platforms

• Manage and maintain listings on digital and online channels including delivery platforms

• Manage customer enquiries

• The roles of duties are not exhaustive and may change according to business requirements.

Requirements

• Bachelor’s degree in marketing, business or any other relevant field

• Sound understanding of marketing fundamentals and tactics

• Creative thinking and problem-solving ability

• Leadership and project management skills

• Knowledge of digital marketing and social media marketing strategies

• Excellent verbal and non-verbal communication skills

• Proficiency with marketing tools and software

• Proficient in marketing research and statistical analysis

Company Overview

Rave Tech is a pioneering SaaS provider specializing in travel ERP solutions that leverage machine learning to boost the productivity of travel agents. Our mission is to transform the travel industry by delivering innovative solutions that streamline operations, enhance efficiency, and create superior customer experiences. We are committed to innovation, quality, and continuous improvement, embodying our tagline: Pursuing Advantages to Boost Profitability.

Are you passionate about leveraging technology to drive industry change? Do you thrive in a fast-paced, dynamic environment where your contributions can have a lasting impact? If you're ready to join a team that values creativity, collaboration, and professional growth, Rave Tech is the place for you. We are seeking talented professionals eager to contribute to our vision and shape the future of travel technology.

Job Summary

We are seeking a driven and results-oriented Customer Acquisition Manager to join our dynamic team. In this role, you will identify and qualify leads, understand customer needs, and convert opportunities into successful sales. You will be responsible for crafting findings, closing deals, and achieving sales targets, with a focus on building long-term client relationships.

The ideal candidate should have 2–3 years of experience in technology sales, strong proficiency in English and Chinese, and knowledge of government grants. You should be a passionate hunter, goal-oriented, and self-disciplined, with a positive attitude and the ability to work independently and as part of a team.

This is an excellent opportunity for a motivated individual to thrive in a fast-paced, innovative environment while contributing to our company's growth.

Key Responsibilities

• Research, identify, and develop new business opportunities to expand the company's customer base.
• Conduct in-depth consultations to understand customers' requirements, pain points, and goals.
• Translate customer requirements into clear write-up based on customer business needs and requirements.
• Develop and execute strategies to close sales deals, ensuring achievement of monthly and quarterly targets.
• Provide guidance on relevant grants and funding opportunities to support customers purchase decisions.
• Build and maintain strong, long-lasting relationships with clients to encourage repeat business and referrals.
• Maintain accurate records of sales activities, leads, and pipeline progress in CRM systems.

Requirements

• Minimum 2–3 years of experience in technology sales or related fields.
• Strong communication skills in spoken, written, and reading English and Chinese.
• Diploma or higher education is preferred.
• Proficiency in CRM systems, software, and online tools is not required, but the ability to quickly adapt to new software and tools is essential.
• Familiarity with government grants or funding schemes is an added advantage.
• Understanding of digital marketing and related areas will be an added advantage.
• Singapore Citizens and Singapore Permanent Residents preferred.

Personality Trait

• Passionate Hunter: Driven by the thrill of prospecting and closing new deals.
• Goal Getter: Results-oriented with a proven track record of meeting or exceeding sales targets.
• Willing to Learn: Eager to adapt, grow, and refine skills in a dynamic environment.
• Positive Attitude: Maintains an optimistic outlook, even in challenging situations.
• Team Player: Collaborates effectively with internal teams to deliver exceptional client solutions.
• Integrity: Demonstrates honesty and ethics in all business dealings.
• Self-Discipline: Manages time and tasks efficiently to meet deadlines and commitments.
• Independent Worker: Able to operate with minimal supervision while delivering high-quality results.

What We Offer

• Competitive salary and benefits package
• Opportunity to work on cutting-edge technologies and projects
• A collaborative and inclusive work environment
• Professional development and growth opportunities
• Flexible working hours and remote work options

Duties include, but not limited to:

• Develop construction project schedule
• Deliver project on time, to budget and to other agreed success criteria within corporate guidelines including the client requirements.
• Manage and oversee the day-to-day construction management of the project and provide timely updates
• Respond swiftly to work delays, emergencies, and other problems
• Ensure compliance to all governmental and building regulations
• Make sure all staff, contractors and suppliers are very clear on the project needs, requirements and schedule
• Establish good communication and working relationships with client, consultants, government agencies, contractors, suppliers and staff.
• Manage project team, all site staff, site works, materials and equipment effectively and efficiently
• Investigate unsatisfactory productivity / performance and initiate measures to improve
• Identify possible risks to project and stakeholders, as well as create contingency plans to mitigate these risks
• Responsible for all inspection activities
• Monitor and supervise entire project team to ensure compliance of work
• Check and monitor project budget, as well as prepare for unforeseen costs
• Manage material at construction site to ensure zero wastage and no overstock of material
• Manage company assets and equipment rental to ensure optimal utilization and cost
• Manage manpower and overtime cost to ensure optimal cost benefit within or below budget
• Attend and/or chair meetings with clients, architects, engineers and workers
• Prepare regular progress reports for each project
• Ensure all changes to specifications, work scopes and drawings are properly documented
• Undertake accident investigation when remitted by the relevant designated competent person
• Any other ad-hoc projects and duties as required by the management

Requirements:

• Minimum experience of 3 years as a Construction Project Manager / Coordinator
• Candidate should possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Others or equivalent.
• Able to work flexibly and react to different situations and needs efficiently
• Able to lead a team and motivate team members
• Strong leadership, communication and negotiation skills.
• Demonstrate high level of integrity, professionalism, and technical competency
• Critical part planning, strategic planning, timeline management, multi-tasking
• Very knowledgeable in project processes and procedures, Building regulations, Health & Safety legislation, environmental and best practices.
• Outgoing, self-motivated, and goal-oriented
• Languages: Proficient in English, Other Languages are good to have

Responsibilities:

•Plan, coordinate and execute projects in interior fit out works ( commercial project)

•Prepare and manage project schedule to ensure project completion within schedule

•Attend regular site meetings and inspections

•Supervise projects closely to ensure conformity to specifications, quality, budgets and delivery schedule

•Report on project status and take appropriate actions to ensure project progress is on schedule

•Work closely with design team, clients and contractors on timely project handover

Requirements:

Degree or Diploma in Architecture/Building/Project Management or equivalent.

Minimum 3-5years experience in fit-out projects and corporate office interior.

Manage on-site projects to ensure timely completion

Work closely with sales teams, clients, contractors / suppliers on issues that may arise

Self-motivated and results-oriented

Strong interpersonal and communication skills

Able to work independently with minimum supervision

Able to meet deadlines and deliver results.

Job Description: Service Manager

Position Title: Service Manager
Department: Aftersales
Location: Ubi

Position Overview:

We are seeking a highly skilled and customer-focused Service Manager for our growing electric vehicle (EV) service department. The Service Manager will lead a team responsible for maintaining and servicing our electric vehicle fleet, ensuring customer satisfaction, and achieving service excellence in alignment with the company’s strategic goals. The ideal candidate will possess extensive knowledge of EV technologies, excellent leadership abilities, and a deep understanding of the automotive service industry.

Key Responsibilities:

Team Leadership & Management:

• Lead, train, and develop a team of service technicians, advisors, and support staff to deliver high-quality service and repairs for electric vehicles.
• Foster a positive and productive work environment that promotes teamwork, innovation, and high performance.
• Monitor team performance, provide constructive feedback, and implement training programs to ensure continuous improvement.
  

Customer Service Excellence:

• Oversee day-to-day customer service operations and ensure an exceptional service experience for all clients.
• Address customer concerns or complaints promptly, resolving any service-related issues in a professional and timely manner.
• Ensure timely and effective communication with customers regarding service status, repairs, and updates.
  

Operations & Process Management:

• Manage the service operations to ensure optimal utilization of resources, including technicians, tools, and equipment.
• Implement and enforce service procedures, safety standards, and quality control processes to ensure efficient and accurate work.
• Monitor the performance of service operations, identify areas for improvement, and implement corrective actions as needed.
  

Service Scheduling & Workflow:

• Oversee the scheduling and planning of service appointments and repair timelines to minimize downtime and maximize service efficiency.
• Collaborate with other departments (sales, parts, logistics) to ensure the smooth execution of service orders.
  

EV Expertise:

• Stay updated with the latest developments in electric vehicle technology, including battery management, charging infrastructure, and vehicle diagnostics.
• Ensure technicians are well-trained in EV-specific repairs, software updates, and diagnostic tools.
  

Inventory & Parts Management:

• Coordinate with parts and inventory teams to ensure the timely availability of necessary parts and components for EV repairs.
• Oversee inventory control processes to ensure parts are properly stocked, tracked, and managed.
  

Health, Safety, and Compliance:

• Ensure compliance with health and safety regulations, particularly with regard to the handling of EV batteries and electrical systems.
• Implement and uphold policies regarding workplace safety and environmental standards.
  

Reporting & Budgeting:

• Develop and maintain performance reports on service operations, customer satisfaction, and technician productivity.
• Monitor departmental budget, control costs, and ensure service department profitability.
  

Qualifications:

• Education: Bachelor’s degree in Automotive Technology, Business Management, or a related field (preferred).
  Certification or training in Electric Vehicle technologies (preferred).
  
• Experience: Minimum of 5 years of experience in a service management role within the automotive industry, preferably with experience in electric vehicles (EVs).
  In-depth understanding of automotive service operations, repair processes, and diagnostics, particularly for EVs.
  
• Skills & Competencies: Strong leadership skills with the ability to motivate and manage a diverse team.
  Excellent problem-solving and decision-making abilities.
  Exceptional communication and interpersonal skills, with a customer-centric mindset.
  Strong organizational skills and attention to detail.
  Proficiency in service management software, and diagnostic tools specific to EVs.
  

Position Overview:

The Key Account Manager (KAM) will play a critical role in managing and nurturing relationships with high-value clients in the commercial and industrial sectors. This individual will be responsible for overseeing the sales, technical specifications, and ongoing support of control panels and switch boxes, ensuring that the products meet the specific needs of clients who rely on these products to manage power distribution for their machinery. The KAM will serve as the main point of contact for key accounts, ensuring customer satisfaction, loyalty, and long-term business growth.

Key Responsibilities:

1. Account Management & Relationship BuildingAct as the primary point of contact for key commercial and industrial accounts, managing all aspects of the relationship from sales to post-sales support.
   Develop and maintain strong, long-term relationships with key clients, ensuring high levels of satisfaction and fostering repeat business.
   Understand the client’s business goals, challenges, and needs, and offer tailored solutions using the company’s control panels and switch box products.
   
2. Sales Growth & Revenue GenerationDrive sales growth within assigned key accounts by identifying opportunities for upselling and cross-selling additional products and services.
   Prepare and present customized proposals and quotations to key clients, ensuring alignment with their technical requirements and budget.
   Negotiate pricing and contractual terms to ensure profitability while maintaining competitive positioning within the industry.
   
3. Customer Retention & SatisfactionEnsure exceptional service delivery and customer satisfaction by overseeing the entire order process, from inquiry to delivery.
   Proactively address any customer concerns or issues, working with internal teams (manufacturing, logistics, technical support) to resolve them promptly.
   Regularly check in with clients to assess their satisfaction and anticipate future needs.
   
4. Collaborative Cross-Functional CoordinationWork closely with the engineering, production, and logistics teams to ensure the technical specifications and project timelines for key accounts are met.
   Collaborate with the sales and marketing teams to develop strategies that promote the company’s products to existing and potential customers.
   Provide feedback to product development teams on customer needs and market trends, contributing to product enhancements or new solutions.
   
5. Market and Product ExpertiseStay up to date with the latest trends and technologies in control panels, switch boxes, and industrial electrical products to effectively communicate the benefits to clients.
   Provide technical support and guidance to clients, helping them understand product features, capabilities, and applications for their operations.
   
6. Reporting and ForecastingMaintain accurate records of all customer interactions, sales activities, and key account information in the CRM system.
   Prepare regular sales reports, forecasts, and performance updates for senior management.
   Set and track key performance indicators (KPIs) for each account, ensuring that objectives are met.
   
7. Contract Negotiation & Renewal ManagementLead contract negotiations with key accounts, ensuring mutually beneficial terms and maintaining positive business relationships.
   Oversee contract renewals, ensuring timely and smooth transitions for ongoing projects and services.
   

Qualifications and Skills:

• Education:
  Bachelor’s degree in Business, Engineering, Electrical Engineering, or a related field. Equivalent experience in sales, account management, or technical fields within manufacturing or industrial environments is also acceptable.
• Experience:Minimum of 5 years of experience in account management, sales, or business development, preferably within the manufacturing, electrical, or industrial sectors.
  Proven track record of managing key accounts and delivering sales growth within a B2B environment.
  Experience with control panels, switch boxes, or other electrical distribution systems is highly preferred.
  
• Skills:Strong interpersonal and communication skills with the ability to manage relationships at all levels of an organization.
  Excellent negotiation skills and the ability to craft value-driven proposals.
  Proficiency in CRM software and Microsoft Office Suite (Excel, Word, PowerPoint).
  Technical understanding of electrical systems, control panels, switch boxes, and power distribution solutions.
  Ability to work independently while collaborating effectively with cross-functional teams.
  

Working Conditions:

• Full-time, salaried position with performance-based incentives.
• Travel may be required for client visits, trade shows, and industry events.
• Occasional after-hours work may be necessary to accommodate client schedules or resolve urgent issues.

Job Description

• Welcome and attend to customers, providing an excellent one-stop experience at all times.
• Maintain and develop client relationships
• Be proactively engaged in maximizing sales opportunities in order to achieve individual sales targets and KPIs.
• Maintain the showroom and product layoff.
• Handle customer support and liaise with General Managers.
• Act as a strong client advocate, while maintaining business priorities
• Monitor the progress of client inquiries up to confirmation of final resolution
• Provide ongoing technical expertise & assistance
• Work both independently and with a team
• Training will be provided.

Job Requirements

• Independent and self-motivated individual.
• Having a positive attitude to adapt to the dynamic environment.
• Experience in E-commerce and online retail would be an advantage.
• Prior sales experience would be an advantage.
• Must be fluent in English, and preferably in Chinese.

Supplemental Pay:

• Commission pay
• Performance bonus

Job Summary:

DELTEQ, a 20+ year establishment in ICT business, seeks an experienced and competent Account Manager to drive sales and take on customer account management responsibilities. The successful candidate shall focus on acquiring additional revenue streams from existing clientele as well as identifying new customers who can benefit from our product and services offerings. Reporting to the Business Head, you will be responsible for meeting/exceeding monthly and quarterly quotas for both revenue and gross profit. We are looking forward to a sales-oriented professional who values responsibility, productivity and customer satisfaction.

Duties and Responsibilities:

Responsible for managing the complete sales process with established and prospective accounts, including the identification of potential opportunities. Collaborate closely with key stakeholders to facilitate deal closure.
To help plan and execute sales hunting activities with minimum supervision from the management
To develop sales account planning which includes forecasting and revenue report for each sales account. Regularly review and adjust plans as needed
Ensure scheduled payment from clients
Maintain a sales pipeline which is 3 times the sales target assigned per quarter
Meeting/exceeding monthly and quarterly quotas for both revenue and gross profit
Plan and attend regular update meetings with the customers
Manage ad-hoc queries and enquiries generated by account portfolio
Liaise with internal departments to ensure the promptness and customer satisfaction of delivery of goods and services
Development of new clients for the company including winbacks
Liaison with distributors and principal vendors
Preparation of tender submission

Desired Skills, Qualifications and Experience:

Diploma or Degree in Business Management/Information Technology or equivalent
Any other diploma or degree in any other disciplines with a sales training or sales course can also apply
Minimum 3 years of sales experience in selling infrastructure and solution selling
Familiar with sales bidding process in government/commercial space will be an advantadge
Proven track record as an account manager within IT SI company
Result-oriented with the ability to work independently and under pressure
Ability to identify and develop sales opportunities, and to achieve sales quota

Responsibilities:

• Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.
• Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.
• Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.
• Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.
• Review and refresh key performance indicators (KPIs) on internal team and external partners.
• Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.
• Ensure adherence to compliance and regulatory requirements in order processing.

Requirements:

• Diploma/Degree/Professional certificate in a related field preferred.
• 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.
• Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes
• Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

Dental Assisting

- Providing assistance in all forms of dental procedures to the dental surgeon(s) on duty

- Washing, sterilizing and storing of dental instruments and equipment

- Taking X-rays for patients assessment and treatment planning

- Maintaining the cleanliness and neatness of treatment rooms at all times

- Maintaining the cleanliness of dental instruments and equipment

- Checking and topping up of dental material stocks

- Adhoc duties as assigned by Doctors

Counter Reception

- Attends to all patients’ enquiries for appointments and/or walk-in treatment;

- Patient registration; Discharges patients by dispensing medications (or as required), collecting payments accurately, issuing of MC and/or receipts and scheduling patient for subsequent appointments;

- Drafts claims for CHAS treatments;

- Submits insurance dental claims whenever required;

- Records and files documents in accordance with the clinic’s Standard Operation Procedures (SOPs);

- Keys in sales of dental products in Clinic Management software; Sends, tracks and receives laboratory cases;

- Calls patients to remind them of their subsequent appointment with the clinic whenever required;

- Ensures accurate translation of doctors’ schedule into the Clinic Management software; and

- Maintains the cleanliness and neatness of the clinic.

- Degree/ Diploma in Building

- Minimum 3 years of experience in Construction

- Ability to interact efficiently at all levels and liaise with Consultants and subcontractors

- Overseeing all incoming and outgoing project documentation

- Responsible for the day-to-day management of specific goals

- Ensure the timely and costly completion of Construction Projects.

- Degree/ Diploma in Building

- Minimum 3 years of experience in Construction

- Ability to interact efficiently at all levels and liaise with Consultants and subcontractors

- Overseeing all incoming and outgoing project documentation

- Responsible for the day-to-day management of specific goals

- Ensure the timely and costly completion of Construction Projects.

To organise and oversee the daily operations of our company. You will be the one to ensure that our business is well-coordinated and productive by managing its procedures and coaching its people.

The area of responsibility for this role is very wide and thus requires thorough knowledge of various company processes. Must be competent and able to plan many different kinds of operational activities.

The goal is to safeguard and augment the efficiency of the company’s operations to facilitate accelerating development and long-term success.

An Operations Manager makes sure that all aspects are covered and that company goals are met. They are responsible for everything from negotiations to budgeting and purchasing. In addition, they work closely with senior management in developing long-term operational strategies that help meet company objectives.

Experience in the following are required

• Operations Planning (including roster scheduling and manpower deployment, update SOPs and workflows, improve operational processes)
• Client Relations (Maintain and improve relationship with clients i.e. improve client satisfaction, Source for new clients)
• Finance knowledge (managing budgets, expenses, forecasting)
• Human Resources (market knowledge, hiring, compensation & benefits, training, retention, handle grievences)
• Leadership skills
• Drive service quality and effectiveness
• Support the Sales and Business Development team
• Able to work on the ground and relate to team members

Job description

Company Description

Dynasafe Technologies Pte Ltd is a provider of secure IT infrastructure solutions and services in Singapore. We help clients drive their corporate objectives and safeguard their information assets by building secure and robust IT infrastructures.

As part of our growth initiative, we are expanding both our sales and technical team in Singapore.

Role Description

This is a full-time Account Manager role at Dynasafe Technologies Pte Ltd in Singapore. The Account Manager will be responsible for developing client accounts, understanding their IT infrastructure & security needs, providing solutions, and ensuring client satisfaction through regular communication and support.

Qualifications

• Experience in acquiring new accounts
• Experience in account management, client relationship management, and sales
• Knowledge of IT infrastructure solutions and services
• Excellent communication and interpersonal skills
• Excellent presentation Skills
• Analytical and problem-solving abilities
• Ability to work collaboratively in a team environment
• Organizational and time management skills
• Proficiency in Microsoft Office suite
• IT certifications or relevant education background is a plus