• Assist Construction Manager in planning and executing building construction and renovation projects.
• Plan and coordinate construction activities on daily basis.
• Establish budget and schedule for construction project.
• Monitor and control expenses within the established budget.
• Recommend cost reduction initiatives while maintaining the quality and productivity.
• Oversee invoice and payment processing in a timely fashion
• Analyze construction problems and develop immediate resolutions.
• Respond to customer inquiries and concerns promptly.
• Generate construction progress and expense reports for management.
• Attend educational workshops, trainings and conferences for professional growth.
• Identify slippages or delays in constructions and adjust schedules to meet deadlines.
• Identify milestones and problem areas and accordingly recommend preventive actions.
• Work with Construction Manager to develop project plan, quality assurance plan and health and safety plan.

Requirement:

• Holds Bachelor/ Master Degree in Civil Engineering
• Have more than 8 years of site experiences

• Assist Construction Manager in planning and executing building construction and renovation projects.
• Plan and coordinate construction activities on daily basis.
• Establish budget and schedule for construction project.
• Monitor and control expenses within the established budget.
• Recommend cost reduction initiatives while maintaining the quality and productivity.
• Oversee invoice and payment processing in a timely fashion
• Analyze construction problems and develop immediate resolutions.
• Respond to customer inquiries and concerns promptly.
• Generate construction progress and expense reports for management.
• Attend educational workshops, trainings and conferences for professional growth.
• Identify slippages or delays in constructions and adjust schedules to meet deadlines.
• Identify milestones and problem areas and accordingly recommend preventive actions.
• Work with Construction Manager to develop project plan, quality assurance plan and health and safety plan.

Requirement:

• Holds Bachelor/ Master Degree in Civil Engineering
• Have more than 8 years of site experiences

At a Glance:
Join our dynamic team as a Business Development Manager, where you will play a pivotal role in driving our company's growth. The role focus will be instrumental in sourcing new business opportunities and nurturing relationships with our existing clients.

About the Role: As the Business Development Manager, you will be responsible for:

• Securing New Customers: Actively pursue and acquire new business through cold calling, prospecting, and email marketing.
• Managing Existing Accounts: Develop and enhance revenue streams from current clients while maintaining strong relationships for future cross-selling opportunities.
• Sales Operations: Respond promptly to inquiries, prepare RFQs, review tenders, and ensure timely follow-up on customer communications.
• Meeting Targets: Strive to exceed sales targets, contributing to the overall gross profit of the company.
• CRM Management: Maintain accurate records of customer interactions, sales visits, and progress in our CRM system.
• Negotiation: Collaborate with agents to negotiate rates and maximize profit margins.
• Cross-Department Collaboration: Work closely with Customer Service and Operations to ensure seamless execution of quotes and shipments.

Skills & Experience Required: To excel in this role, you should have:

• Experience: 8+ years of sales experience, preferably in the logistics or shipping industry.
• Education: Bachelor’s degree in Logistics or a related field, or equivalent work experience.
• Sales Pipeline Management: Proven ability to independently manage and strategically develop sales pipelines to meet targets.
• Hunting Mindset: A strong ability to identify and pursue new sales opportunities.
• Customer Focus: Understanding customer expectations and delivering compelling value propositions.
• Communication Skills: Exceptional verbal and written communication skills, with the ability to present effectively to stakeholders at all levels.
• Cross-Functional Collaboration: Ability to work effectively with colleagues across departments and at various levels of the organization.

What We Offer:

• Competitive benefits, including flexible leave management and additional perks.
• A comfortable yet efficient company culture.
• Opportunities for professional development and career growth within the organization.

Only shortlisted candidates will be contacted.

Responsibilities

• Preparing and arranging of food ingredients to meet the daily production demands
• Operating a variety of kitchen appliances including mixer and ovens
• Packaging of finished products to be sent to outlets / hotels
• Maintaining the cleanliness in the kitchens including cooking surfaces and equipment and utensils
• R&D new products

Qualities:

• Min 1 year of relevant working experience appreciated
• Should possess passion and interest in pastry-making
• A team player who works efficiently to fulfil the production demands
• Willing to learn new recipes and harness new methods of production

Working Hours:

• 8-9 hours work per day (8/9amam to 5/6pm)
• 6 days’ work week

Employee Benefits:

• Medical benefits
• Annual Leave
• Performance incentive
• Staff discount

Interested applicants, you may either apply via here or sent an email at [email protected].

At present, we do not require assistance from recruitment agencies. All applications should be submitted directly by candidates.

Salary: $2600-$3000

Industry: Engineering

Located at Chai Chee

Japanese MNC

Have AWS + Bonus + Yearly increment

Job Description

• Perform, document internal audits and other quality assurance activities to ensure readiness on international standards certification audits and GMP inspection.
• Create, review work instructions and standard operating procedures, devise sampling procedures and directions for recording and reporting quality data.
• Communicating with other team members to solve problems.
• Conduct / perform training to employees to improve GMP / international standards certification awareness and compliance.
• Other duties as and when assigned by management.

Requirements

• Diploma in Engineering
• No experience / fresh entry welcome to apply

Applications:

Please submit a copy of your updated CV in MS Word format stating to [email protected]:

• Current Salary
• Expected Salary
• Date of Available and Reason for Leaving

All applicant will treated private and confidential

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

LEADING THE MARKET SINCE 1969

Founded in 1969, our company is a leading self-adhesive tape manufacturer, distributor, importer & exporter for a broad spectrum of quality self-adhesive tapes and packaging products / materials.

Our rich history and active presence in the industry has brought about high brands and product recognition by industry leaders. Our excellent track record for efficient and reliable services backed by high manufacturing standards have enabled us to be the leading choice for packaging solutions.

We are currently hiring and looking for a resourceful and highly motivated individual to join our expanding Marketing teams as :

Warehouse Assistant

• Must have Forklift licence.
• Class 3 licence is an added advantage.
• Prior experience as warehouse assistant is preferred.
• Should be comfortable with loading/unloading heavy goods manually.
• 5 days work week; 830am to 6pm.

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

LEADING THE MARKET SINCE 1969

Founded in 1969, our company is a leading self-adhesive tape manufacturer, distributor, importer & exporter for a broad spectrum of quality self-adhesive tapes and packaging products / materials.

Our rich history and active presence in the industry has brought about high brands and product recognition by industry leaders. Our excellent track record for efficient and reliable services backed by high manufacturing standards have enabled us to be the leading choice for packaging solutions.

We are currently hiring and looking for a resourceful and highly motivated individual to join our expanding Marketing teams as:

Delivery Driver cum Store Assistant

• Class 3 licence and experienced in driving.
• Forklift licence is an added advantage.
• Clean driving record is a must.
• Should be comfortable with loading/unloading goods and handling heavy goods.
• 5 days work week; 8.30am to 6pm.
• Candidates with no driving licence, but have forklift licence will be considered for Warehouse Assistant position.
• Vehicle cannot drive back home.

This is a 12-months contract tenure. As the clients will be based in Japan, the ability to speak and communicate Japanese is a MUST in order to succeed at this role.

We are seeking a highly motivated and experienced strategic partnership manager to join our team. The candidate will be responsible for identifying and activating potential opportunities within the Japanese market, providing business development support in strategic planning, creating presentations, and meeting with partners to drive business forward.

Responsibilities:

• Identify and activate potential partnership opportunities in the Japanese market (gaming/virtual reality/ entertainment industry)
• Provide business development support in strategic planning, creating presentations, and meeting with Japanese partners to drive business forward.
• Represent the company's partnership in external meetings with executives from external partners
• Track, analyze, and communicate to develop and execute against partnership goals
• Work cross-functionally with a variety of teams, including Product, Marketing, Legal, Policy team, and Operations to advocate for partner needs

Requirements:

• 5+ years experience in a partnerships role in the entertainment/tech industry
• Proven track record in prospecting, securing leads and developing new relationships
• Strong understanding of IPs and Entertainment landscape in Japan market
• Excellent communication and presentation skills in both English and Japanese to liaise with Japanese Counterparts and clients.
• Ability to work independently and manage multiple projects simultaneously
• Strong analytical and problem-solving skills
• Experience working with cross-functional teams and stakeholders internationally

1. Manage monthly/bi-monthly employee payrolls, employment quotas, employee trainings, work-passes

2. Implement and manage performance review procedures

3. Oversee daily operations

4. Provide administrative support to Accounting Department such as typing, filing and basic bookkeeping

5. Handling full set of account (Construction) for auditing at end of Financial year

6. Prepare, examine or analyze accounting records, financial statements or other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.

7. Preparing on monthly CPF, quarterly GST, IR21, IR8A and yearly tax submission

8. Liaise with auditor, tax agent and other government agencies.

9. Preparation of documents for audit purposes

10. Prepare adjusting journal entries

11. Ad-hoc duties assigned

1. Accounting knowledge.

2. Microsoft Office, Strong working knowledge of MS Excel, Familiar in using

MYOB(ABSS) software will be an added advantage

Job Responsibilities:

• Collaborate with client to define project scope, objectives, and deliverables.
• Develop detailed project plans, including timelines, budgets, and resource allocation.
• Conduct feasibility studies and risk assessments to identify challenges and develop mitigation strategies.
• Oversee all aspects of project execution, from site preparation to construction and infrastructure development.
• Coordinate with architects, engineers, sub-contractors, and supplier to ensure adherence to project specifications and timelines.
• Monitor project progress, track milestones, and address issues or delays promptly.
• Develop and implement procurement strategies for Forward Works Contracts, Consultants, and Contractors.
• Manage project closeout procedures.
• Implement quality assurance measures to ensure construction and development activities meet industry standards and regulatory requirements.
• Conduct regular inspections and quality checks to verify compliance with project specifications and safety protocols.
• Coordinate with regulatory agencies to secure necessary permits and approvals.
• Maintain accurate project documentation, including contracts, permits, drawings, and correspondence.
• Serve as the Contract Administrator for projects, including the evaluation of contractual claims.

Job Requirement:

• Bachelor’s degree or above in Civil Engineering, Construction Management, Architecture, or a related field.
• Proven experience in project management, preferably in residence building development or commercial building in Singapore
• Strong knowledge of building codes and regulatory requirements
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in project management software and tools.
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Strong leadership skills with a focus on teamwork, collaboration, and problem-solving.

Job Responsibilities:

• Collaborate with client to define project scope, objectives, and deliverables.
• Develop detailed project plans, including timelines, budgets, and resource allocation.
• Conduct feasibility studies and risk assessments to identify challenges and develop mitigation strategies.
• Oversee all aspects of project execution, from site preparation to construction and infrastructure development.
• Coordinate with architects, engineers, sub-contractors, and supplier to ensure adherence to project specifications and timelines.
• Monitor project progress, track milestones, and address issues or delays promptly.
• Develop and implement procurement strategies for Forward Works Contracts, Consultants, and Contractors.
• Manage project closeout procedures.
• Implement quality assurance measures to ensure construction and development activities meet industry standards and regulatory requirements.
• Conduct regular inspections and quality checks to verify compliance with project specifications and safety protocols.
• Coordinate with regulatory agencies to secure necessary permits and approvals.
• Maintain accurate project documentation, including contracts, permits, drawings, and correspondence.
• Serve as the Contract Administrator for projects, including the evaluation of contractual claims.

Job Requirement:

• Bachelor’s degree or above in Civil Engineering, Construction Management, Architecture, or a related field.
• Proven experience in project management, preferably in residence building development or commercial building in Singapore
• Strong knowledge of building codes and regulatory requirements
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in project management software and tools.
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Strong leadership skills with a focus on teamwork, collaboration, and problem-solving.

Job Responsibilities:

• Collaborate with client to define project scope, objectives, and deliverables.
• Develop detailed project plans, including timelines, budgets, and resource allocation.
• Conduct feasibility studies and risk assessments to identify challenges and develop mitigation strategies.
• Oversee all aspects of project execution, from site preparation to construction and infrastructure development.
• Coordinate with architects, engineers, sub-contractors, and supplier to ensure adherence to project specifications and timelines.
• Monitor project progress, track milestones, and address issues or delays promptly.
• Develop and implement procurement strategies for Forward Works Contracts, Consultants, and Contractors.
• Manage project closeout procedures.
• Implement quality assurance measures to ensure construction and development activities meet industry standards and regulatory requirements.
• Conduct regular inspections and quality checks to verify compliance with project specifications and safety protocols.
• Coordinate with regulatory agencies to secure necessary permits and approvals.
• Maintain accurate project documentation, including contracts, permits, drawings, and correspondence.
• Serve as the Contract Administrator for projects, including the evaluation of contractual claims.

Job Requirement:

• Bachelor’s degree or above in Civil Engineering, Construction Management, Architecture, or a related field.
• Proven experience in project management, preferably in residence building development or commercial building in Singapore
• Strong knowledge of building codes and regulatory requirements
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in project management software and tools.
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Strong leadership skills with a focus on teamwork, collaboration, and problem-solving.

Job Description:

• Handling of documentations of incoming shipments, including new stock, checking of B/L (Bill of landing) & commercial invoice againts P/Os for incoming orders.
• Data input of new items/stock into system including the allocation of goods.
• Sorting of goods transfer or good return note (GRN) from outlets.
• Data entry for inventory management
• Prepares basic reporting through the use of Microsoft Office and Warehouse Management Systems to summarize department statistics.
• Liaising with buyers & outlet supervisor on goods transactions/E-orders.
• Generating of picking order (internal D/Os) for outlets and customer.
• To participate in stock taking/Cycle count exercises when required.
• Any other duties and responsibilities involved within the role as assigned from time to time.

Job Description

1. Business Development & Sales
• Identify and secure business opportunities from associations,
organizers, exhibitors, and agents.
• Generate sales leads and grow business from both new and
existing clients.
• Manage sales and shipment for Global Sporting Events,
private, and special events.
• Provide quotations and manage sales with local and
international exhibitors, ensuring smooth coordination.
• Build and maintain strong client relationships, offering expert
advice on customs documentation and logistics.
• Negotiate contracts and pricing, ensuring profitability and
long-term partnerships.

2. Operations Management
• Plan and oversee the operations at on-site/before/after
exhibition, in collaboration with organizers, exhibitors, and
overseas offices/agents.
• Coordinate with internal teams and external stakeholders to
ensure timely and efficient execution of exhibitions.
• Manage logistics, transportation, and all necessary
arrangements for exhibitions locally and abroad.
• Lead and supervise on-site personnel, ensuring operational
efficiency and adherence to schedules.
• Attend site surveys and meetings with contractors to
guarantee operational readiness.
• Troubleshoot and resolve any issues during events,
implementing corrective actions where necessary.
• Evaluate and manage relationships with vendors to support
exhibition operations.

3. Financial Oversight
• Ensure accurate billing for services rendered and manage
payment collection, including Cash on Delivery’s exhibitors.
• Provide monthly gross profit (GP) estimates and monitor the
accuracy of cost and income reserves in Globus.
• Prepare and submit budgets, forecasts, and monthly sales
reports to the Finance team and CEO.
• Drive account revenue growth, ensuring profitability for each
job and exhibition.
• Assist with resolving insurance claims and client complaints
when escalated.
Requirements
• Good computer skills
• Excellent verbal & written communication skills
• Good knowledge of the exhibition industry
• Good leadership qualities
• Able to meet tight deadlines & work in extreme working conditions
• Able to plan & co-ordinate all operations on-site
• Able to speak & understand simple Malay
• Able to work under pressure in a very fast pace environment
• Independent & team player
• Able to deal with staff & workers firmly while maintaining good working relationship
• Good interpersonal & communications skills
• Fast thinking & has a sense of urgency
• Problem solving skills
• Able to work long working hours including weekends & public holidays
• Hard working & willing to learn
• Resourceful

Accounting and financial reporting

• Manage full set of accounts of Singapore entity in compliance with best accounting practices and accounting standards.
• Hands on month end, quarter end and year end close.
• Carry out financial consolidation of subsidiaries.
• Prepare financial reporting according to local and corporate requirements.
• Manage project cost analytics and reporting.
• Oversee accounting transactions booking and financial report preparation by Assistant Accountant.

Audit, tax and banking matters

• Take ownership on internal and external audit, handle inquires from internal and external auditors, tax agent, tax authorities.
• Prepare detailed financial statements and audit-related documentations.
• Prepare and submit quarterly GST reports, annual income tax filing, withholding tax, etc.
• Liaise with company secretary for corporate finance matters.
• Liaise with bankers for letter of credit, banker’s guarantee, performance bond, respond to bank inquiries.

Sales operations

• Prepare Accounts Receivables Aging report and monitoring.
• Perform invoicing and collection matching to accounts receivables.
• Prepare sales orders, revenue, margin and backlog tracking reports.
• Undertake special assignments and project requirements as needed.

Requirements:

• Min. Degree in Accountancy and/or ACCA equivalent.
• Preferably with working experience in handling full set account and in-depth knowledge of Singapore Financial Reporting Standards (SFRS), and Income Tax Acts (ITA).
• Experience in GST and withholding tax is an added advantage.
• Effective oral and written communication, fluent in English and Chinese to liaise with teams (oral and written).
• Proficient in MS Office, especially MS Excel and MS PowerPoint.
• Good accounting system knowledge.
• Exceptional attention to detail and the ability to meet tight deadlines.
• Immediate availability or ability to start work within a short period is advantageous.

About ASUS

AICS is part of ASUS, a multinational company known for the world’s best motherboards, PCs, monitors, graphics cards and routers. Along with an expanding range of superior gaming, content-creation and AIoT solutions, ASUS leads the industry through cutting-edge design and innovations made to create the most ubiquitous, intelligent, heartfelt and joyful smart life for everyone. With a global workforce that includes more than 5,000 R&D professionals, ASUS is driven to become the world’s most admired innovative leading technology enterprise.

About AICS

We’re on a mission to transform scattered medical data into collaborative knowledge for better patient care. We solve problems that help healthcare organizations provide safer and more efficient care. We transform outdated clinical information systems with new technologies and build applications, Hospital Information SaaS platform and AI SaaS assisting clinicians in smarter care delivery We are on a promising edge of medical AI with successful partnership with healthcare providers in Singapore and Taiwan. AICS is a startup environment with excellent career development opportunities, and we invite you to join the journey to transform healthcare delivery through technological advancement.

At AICS, you will:

• Work with a world-class engineering team.
• Build and support a product with machine learning truly at its core.
• Build a user-driven, data-driven, and domain-driven product with tangible business impacts.
• Bring value to the healthcare system, and work with large medical enterprises.
• Develop different skill sets and push boundaries in a dynamic start-up-like environment.

Responsibilities:

• Provide on-site leadership for the project team by building and motivating multidisciplinary team members to meet project goals, adhering to their responsibilities and project milestones.
• Work with and inspire our world-class engineering team with excellent product vision, long-term product roadmap, and short-term milestone delivery.
• Define and analyze metrics that will drive product and feature development.
• Identify and decompose complex business problems, clarify users’ needs, and develop the requirements into well-defined features, software requirement documents, and business logic.
• Ensure all development processes and deliveries are compliant with information security and privacy regulations.
• Identify new business opportunities based on the existing technology platform and near-term development capabilities, and build products to support these opportunities.

Qualifications:

• A strong leader. Result-driven, detail-oriented, data-obsessed, and highly organized. Be able to wear different hats and handle uncertainties.
• A strong communicator capable of leading in customer-facing scenarios.
• Willing to make extra efforts and learn new domain knowledge, especially in the medical industry.
• You have 6+ years as a product manager or similar role (e.g., project manager).
• You have worked at top tech companies or well-funded startups.
• Degree in engineering, computer science, or medical-related domains.

Preferred Qualifications:

• Academic or industrial experience in the healthcare industry.
• Having been part of a team working with modern machine learning infrastructure.

Job Summary

We are seeking an experienced RPA Project Manager to lead Robotic Process Automation (RPA) initiatives. This role involves managing end-to-end RPA implementations to enhance operational efficiencies and achieve cost reductions through automation.

Mandatory Skill-set

• Has 8 years and above of experience in RPA;
• Strong background in technical support for RPA solution and is capable of building custom automations;
• Hands on experience in C#.Net;
• Expertise in leading automation initiatives to enhance business processes, drive efficiency, and reduce costs;
• Proficient in leading and influencing cross-functional teams;
• Familiar with various project management methodologies;
• Strong stakeholder management skills, capable of driving change effectively;
• Experienced in developing and deploying advanced RPA solutions;
• Proficient in RPA platforms such as UiPath, Automation Anywhere, and Blue Prism.

Desired Skill-set

• Have relevant RPA certification such as UiPath Certified/ Automation Anywhere Certified Advanced/ RPA Professional/ Blue Prism Developer/ Professional Certification.

Responsibilities

• Lead the comprehensive RPA strategy and execution from start to finish, preferably with experience in the insurance industry.
• Implement RPA initiatives and automation projects end-to-end to increase operational efficiency and reduce process costs.
• Foster cross-functional collaboration to identify and drive automation success.
• Partner with cross-functional teams, including underwriting, claims, and customer service, to gather detailed requirements, conduct thorough workflow analyses, and implement tailored automated solutions for significant operational enhancements.
• Design, develop, and maintain RPA workflows using tools such as UiPath or Blue Prism.
• Establish RPA best practices by developing and maintaining robust frameworks, standards, and best practices specific to the insurance industry, ensuring high-quality solutions while maintaining compliance with regulatory requirements.
• Manage projects from the initial requirements-gathering phase through to project completion.
• Optimize project delivery by collaborating closely with various business units to identify automation opportunities, analyze existing insurance processes, and define comprehensive requirements, leading to improved project delivery times and outcomes.
• Provide team leadership and development for team members and direct reports.
• Design and implement training programs to enhance team skills in RPA tools and methodologies, fostering a culture of continuous learning and innovation.

Roles and Responsibilities:

1. Operations Management:

Manage all aspects of the restaurant's daily operations, including opening and closing procedures, staffing, and inventory management.
Ensure compliance with health and safety regulations and uphold cleanliness standards throughout the restaurant.
Monitor food quality and presentation, addressing any issues promptly to maintain customer satisfaction.
Implement and enforce company policies and procedures to maintain consistency and efficiency.

2. Staff Management:

Recruit, train, and supervise restaurant staff, including servers, kitchen staff, and support personnel.
Create staff schedules, taking into account business demand and staff availability, ensuring adequate coverage for all shifts.
Provide ongoing coaching and performance feedback to employees, fostering a positive and productive work environment.
Handle employee conflicts or disciplinary issues professionally and according to company policies.

3. Customer Service:

Ensure that all guests receive exceptional service and address any customer concerns or complaints promptly and professionally.
Interact with customers to gather feedback and make improvements to service and offerings as needed.
Maintain a welcoming and hospitable atmosphere in the restaurant, greeting guests and assisting with seating or other requests.

4. Financial Management:

Monitor financial performance indicators, such as sales, expenses, and profitability, and implement strategies to achieve financial goals.
Control costs by managing inventory levels, portion sizes, and waste, and optimizing staffing levels to maximize efficiency.
Prepare and analyze financial reports, including budgets, P&L statements, and forecasts, to track performance and identify areas for improvement.

5. Marketing and Promotions:

Collaborate with marketing team to develop and implement promotional activities and marketing campaigns to attract new customers and retain existing ones.
Utilize social media platforms and other marketing channels to engage with customers and promote the restaurant's offerings and events.

Quickly adapt to changing circumstances or unexpected challenges, such as staffing shortages or equipment malfunctions, to ensure smooth operations.

6. Flexibility and Adaptability:

Be willing to work flexible hours, including weekends, public holidays, and night shifts, to accommodate the demands of the business.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520 EA Registration ID: R1765753

Roles & Responsibilities

1. Provide first level of support and customer service

2. Provide quality customer service to customers over the phone or email

3. Require to listen, probe to clarify and understand customer needs

4. Escalate problems or issues promptly and resolve customer

5. Resolve all customer complaints in an expedient manner. He/she will need to act as a liaison to expedite requests between customers and multiple production locations.

6. It is important to process sales orders or changes by effective collaboration with internal departments and communication with customers.

7. Work closely with Inside Sales

8. Industry/Organization Type: Logistics & Warehousing

9. Working Hours: 5 days, Mon-Fri,9:00 am-6:00 pm

10. Duration: Permanent Role

Key Responsibilities

1. Achieve growth and meet sales targets by effectively managing the sales team.

2. Design and implement a strategic business plan to expand the

company's customer base and ensure a strong market presence.

3. Develop a comprehensive business plan covering revenue and expense controls to manage organizational sales effectively.

4. Recruit, set objectives, coach, and monitor the performance of sales representatives.

5. Develop the sales team through motivation, counseling, and continuous education on service knowledge.

6. Build and foster strong, long-lasting customer relationships by partnering with clients and understanding their needs.

7. Present realistic budgets and forecasts to the management team.

8. ldentify emerging markets and market shifts while staying fully aware of new products and

competition status.

APPLY NOW!!!

1. Minimum Diploma/Degree in a relevant field.

2. Proven track record in "business-to-business" sales, with at least 3 years of experience as a Sales Manager int he transportation, logistics, or warehousing industry.

3. Competent in planning and implementing sales strategies

4. Demonstrated negotiation skills and the ability to close business wins.

5. Success in developing sales plans and analysing the profitability of prospects, coupled with analytical and numeracy skills to review operational and financial data

6. Proficient in customer relationship management, with the ability to develop strong business relationships at all levels, including senior executives

7. Effective leadership, management and motivation of a sales team.

Essential Functions/ Responsibilities.

1. Reception & Related Functions

• Answering incoming calls, direct, screen calls, taking and relaying messages
• Attend to visitors (customers, guests, clients, suppliers and etc)
• Maintain appointment diary
• Receiving and directing of incoming mails with receipt date
• Upkeep the cleanness and tidiness of the reception area

2. Human Resources & Related Functions Support

• Employee’s leave application administration (e-leave system)
• Issuance of uniform, badge and locker to new associates
• Organizing Company events as well as activities/any program related to employee relation & social responsibility
• Arrangement for fruit basket/red packet/bereavement token
• Issuance & purchase for birthday gift / anniversary certificate
• Recruitment Coordinator

3. Traveling & Visa application for visitors /staffs

• Accommodation & transportation arrangement for staffs and/ or intercompany colleagues
• Assisting for US/China/other Visa applications
• Travel insurance
• Air ticketing booking/purchase for staffs

4. General Administration Support

• Responsible for office supplies purchases
• Responsible for pantry items as well as refreshment items
• Meter reading for printers to service provider

Required Experience:

• Fresh graduates welcome
• Bubbly, positive attitude

About the role

The incumbent will be leading a team and be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

What you will be doing

• Lead the Customer service team for Sea freight
• Liaise with customers on the standard operating procedures
• To meet up with clients on projects / special matters
• Prepare customer key performance index reports
• Promptly handle customers / team escalations
• To implement corrective actions and preventive measures for immediate service recovery
• To co-ordinate with Ocean carriers for bookings / uplift upon escalation from team
• Attend to freight management and rates negotiation
• Provide quotes / rates to COD customer or overseas offices
• Liaise with overseas agents on the various requirements and rates
• Review the profit & loss of product desk
• Analyse job file purchasing and raise concern to Pricing team
• Review & approve changes of work processes before escalation to Head of Sea Freight
• Conduct recruitment exercise for officer / executive position when needed
• Provide related training concerning the BU to new staff assign to the team
• Joint sales visit to resolved operations issue when necessary

Team Management

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations
• Ensure team understanding and implementation on Bollore’s Value in daily work behaviors
• Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes
• Plan and monitor team development together with HR Division
• Ensure updated Job Description availability for the team by coordinating with HR Division
• Ensure all changes in Department / Section communicated properly to the team

The successful candidate

• Diploma / Degree preferred
• Minimum 8 years of experience in freight forwarding with sea freight experiences
• Previous customer service experience is an added advantage
• Possess excellent communication and interpersonal skills
• Pleasant personality and a good team player
• Proficient in MS Office & ability to work independently
• DGR trained will be an advantage
• Location: 101 Alps Ave Singapore 498793 (Designated transport Pasir Ris, Ang Mo Kio, Tanah Merah, Tampines, Admiratly, Yishun and Sengkang)

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi Private Bank (CPB) is dedicated to serving the world’s wealthiest individuals and their families. From 52 locations across 20 countries, we offer our services to more than 14,000 ultra-high net worth clients from nearly 100 nations. Our clients include entrepreneurs, business leaders, executives, their heirs and families, whom we offer customized services to help protect and responsibly grow their wealth. Our unique approach focuses on fewer, larger and more sophisticated clients with an average net worth above $100 million.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, KYC Quality Assurance Senior Analyst, Citi Private Bank - Hybrid (Internal Job Title: KYC Operations Sr Analyst– C12) based in Hong Kong. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Responsible to perform independent Client Onboarding KYC due diligence functions of new and existing clients across a variety of teams including private bankers, operations and compliance.
• To review clients' profiles and work with banker team to fulfill onboarding requirement, full compliance of Bank’s AML/KYC standards, local laws and regulations.
• Identify and highlight suspicious money laundering activities, deficiencies and other non-compliance issues to management. Provide guidance in exception handling and approval.
• Establishes and maintains close working relationship with client, stakeholder and within team to facilitate an open and direct communication of issues, needs, queries and system setups, in such that these may be responded to in an efficient, prompt and professional manner.
• Responsible for various types of project management, process and policy changes, new initiatives and managing cross-functional relationships with all teams. Analyzes complex and variable issues with significant departmental impact in the team.
• Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Demonstrates high level of diligence, motivation and organizational skills.

As a successful candidate, you’d ideally have the following skills and exposure:

• 5-8 years of experience in KYC/AML process, compliance, operations, risk & control functions
• Demonstrated interpersonal skills, pro-active team player but also able to work independently, with exceptional written and verbal communication skills
• Ability to manage multiple stakeholders across levels, businesses, and geographies
• Capable of multitasking and eager to learn multiple products in a challenging environment. Fast learner, strong attention to detail, and willingness to go extra mile
• Proficient in handling urgent and escalation cases and manage internal team expectations
• Bachelor's degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Job Description

• Able to operate pallet jet or fork lift.
• Loading/unloading of goods (baby gears and toys) in/from containers.
• Order picking and packing of goods.
• Ability to communicate and coordinate well with strong Safety awareness in work.
• Follow specified instructions, procedures, and standards for the efficient and safe operation, and for the care and safety of delivered goods.
• Observe and confirms to Company’s safety regulations.

Job Requirements

• 2 years relevant experience preferred.