As a Pre-Sales Manager, you will be an integral part of our sales organization, responsible for leading and coordinating pre-sales activities to drive revenue growth and customer satisfaction. This role requires a blend of technical expertise, leadership, and customer-facing skills to effectively support the sales team and engage with clients in the pre-sales process.

Key Responsibilities:

Pre-Sales Strategy:

· Develop and execute pre-sales strategies in alignment with overall sales objectives and company goals.

· Collaborate with sales leadership to define target markets, identify key prospects, and tailor pre-sales approaches to address specific customer needs and challenges.

Technical Expertise:

· Maintain a deep understanding of our products, services, and solutions, as well as industry trends and competitive landscape.

· Serve as a subject matter expert on technical aspects of our offerings, providing insights and recommendations to both internal teams and external clients.

Customer Engagement:

· Engage directly with prospective clients to understand their business requirements, technical challenges, and objectives.

· Conduct product demonstrations, presentations, and technical workshops to showcase the value proposition of our solutions and address customer concerns.

Solution Design and Proposal Development:

· Collaborate with sales and product teams to design customized solutions that meet customer requirements and align with their strategic objectives.

· Develop high-quality proposals, RFP responses, and technical documentation to articulate the benefits and features of our solutions and address customer needs effectively.

Relationship Management:

· Build and maintain strong relationships with key stakeholders, including customers, partners, and internal teams.

· Act as a trusted advisor to clients, offering insights, recommendations, and best practices to support their decision-making process and foster long-term partnerships.

Sales Support and Enablement:

· Provide ongoing support and assistance to the sales team throughout the sales cycle, including solution scoping, pricing negotiations, and contract discussions.

· Conduct training sessions and knowledge sharing activities to enhance the sales team's understanding of technical features, competitive positioning, and market trends.

Qualifications:

· Bachelor’s degree in business, Computer Science, or related field; advanced degree or relevant certifications preferred.

· Proven experience in pre-sales or technical consulting roles within the software, technology, or IT industry.

· Strong leadership skills with the ability to motivate and inspire cross-functional teams to achieve common goals.

· Excellent communication, presentation, and interpersonal skills, with the ability to interact effectively with customers at all levels of the organization.

· Solid technical background and proficiency in understanding complex technical concepts and translating them into business value.

· Strategic thinker with a customer-centric mindset and a track record of driving results in a fast-paced, dynamic environment.

· Familiarity with eProcurement systems, UI/UX revamping of legacy systems, Cloud Computing and Software as a Service is a plus.

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates
• Organize workflow and ensure that employees understand their duties or delegated tasks
• Monitor employee productivity and provide constructive feedback and coaching
• Receive complaints and resolve problems
• Maintain timekeeping and personnel records
• Pass on information from upper management to employees and vice versa
• Prepare and submit performance reports
• Decide on reward and promotion based on performance
• Hire and train new employees
• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements and skills

• Proven experience as supervisor or relevant role
• Familiarity with company policies and legal guidelines of the field
• Ability to learn a variety of job descriptions
• Excellent communication and interpersonal skills
• Outstanding organizational and leadership skills

· Ensure high levels of customer satisfaction through excellent sales service

· Maintain outstanding store condition and visual merchandising standards

· Maintain a fully stocked store

· Ascertain customers’ needs and wants

· Recommend and display items that match customer needs

· Welcome and greet customers

· Manage point-of-sale processes

· Actively involve in the receiving of new shipments

· Keep up to date with product information

· Accurately describe product features and benefits

· Follow all companies policies and procedures

Requirements

· Proven working experience in retail sales

· Basic understanding of sales principles and customer service practices

· Proficiency in English

· Track record of over-achieving sales quota

· Solid communication and interpersonal skills

· Customer service focus

· Friendly, helpful, confident and engaging personality

· Basic administration skills

We are currently seeking a detail-oriented and proactive Accounts Assistant cum Admin Support to join our team on a full-time basis.

Responsibilities:

• Knowledge in accounting and financial reports; GST/ Cpf/ levy/ importation and other documentation.
• Knowledge in SQL and Xero is an advantage
• Answering and directing phone calls in a professional manner.
• Generate daily sales invoices.
• Maintain the orders and inventory across all platforms.
• Assisting with data entry, filing, and organizing documents.
• Providing general administrative support to team members as required.
• Assisting with special projects and other duties as assigned.
• Proven experience as an administrative assistant or in a related role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize tasks effectively.
• Positive attitude and willingness to learn.

R&T Recruitment Management （12C5922)

2 Gambas Cres, #06-22 NORDCOM 2, Singapore 757044

6702 6282

We are looking for an experienced technical professional to join our Products & Services delivery team. The Service Delivery Manager will be responsible for leading the team in ensuring the efficient and effective delivery of products & services to meet customer expectations, drive continuous improvement, and maintain a high level of customer satisfaction.

The Service Delivery Manager is an all-rounded technical professional who has a deep understanding of the products and current technologies. He can work well with customers and is equipped with leadership to manage the team to meet delivery timelines and support scopes.

Responsibilities:

• Develop and maintain strong relationships with key clients, acting as the primary point of contact for all service delivery-related matters.
• Understand clients' requirements, generate an implementation plan & perform the implementation within the designated targets.
• Define and implement service delivery strategies, policies, and procedures to meet client needs and organizational objectives.
• Lead, mentor, and motivate a team of professionals, providing guidance and support to ensure high performance and adherence to SLAs.
• Monitor service performance against established metrics and KPIs, identifying areas for improvement and implementing corrective actions as needed.
• Provide standby, operational support, and monitoring for post-implementation
• Collaborate with cross-functional teams to resolve escalated service issues and ensure timely resolution of client inquiries and concerns.
• Conduct regular service reviews with clients to assess satisfaction levels, gather feedback, and identify opportunities for service enhancement.
• Drive initiatives to automate and streamline service delivery processes, improving efficiency and scalability.
• Stay abreast of industry trends and best practices in IT service management, incorporating relevant innovations into service delivery practices.

Requirements:

• At least 3 years experience in a similar role, with a track record of success in IT products & services delivery management.
• Strong technical background with expertise in IT infrastructure, systems, and networking.
• Solid understanding of ITIL framework and best practices in service management.
• Excellent leadership and people management skills, with the ability to inspire and motivate team members to achieve common goals.
• Exceptional communication and interpersonal skills, with the ability to build rapport and trust with clients and internal stakeholders.
• Strong analytical and problem-solving abilities, with a keen attention to detail.
• Certification in ITIL, PMP, or other relevant qualifications preferred.
• Hand-on skillset in the following area:

(1) Software and Internet Protocol

(2) Networking and WiFi technology

(3) Linux, Database, Web Servers and Web application

Job Description & Requirements

Responsibilities:

· Handle full spectrum of HR functions including payroll processing

· HR administration such as system input, filing, prepare employment contracts, letters and other documentation

· Handle all work passes and work permit application/renewal/cancellation including MYE matters, dormitory arrangement, update residential address via MOM OFWAS system, CSOC, Core-trade, levy waiver, medical check-up for new hire and monthly renewal workers

· Administration of employee insurance, government paid claims, staff benefit claims, employee training and others

· Attendance checking and overtime processing

· Conduct and complete market surveys from MOM, IRAS, CPF, WDA and various HR related surveys.

· Other ad-hoc duties as assigned by the Management.

Requirements :

· Diploma or Degree in Human Resources

· Minimum 3 years as a HR Generalist with payroll processing experience

· Prefer candidates who has minimum 3 years experience in Construction Sector

· Able to work independently with minimum supervision

· Familiar with MOM regulations and HR practices

· Possess good communication and interpersonal skills

· Proficient in Microsoft Office and payroll software

· Willing to work at Tuas South (pick up transport provided at Boon Lay MRT)

· Prefer candidates who stay in the West Region Singapore

· Compensation will commensurate with experience

Position: Leader, Group HR & Administration

Reporting to: Deputy General Manager, Group HR & Administration

Job Description

Human Resource & Admin (HRA) Duties:

1. Assist with overall HR strategies, initiatives, policies and processes

2. HR generalist duties such as talent acquisition, payroll, compensation and benefits, performance management, learning and development

3. Manage employees’ information in Infotech system

4. Handle work pass applications and ensure compliance to MOM regulations

5. Liaise with Union and handle employee relations matters

6. Generate manpower/recruitment and other HR reports

7. Manage office/administrative functions of the department

8. Arrange and process procurement and SAP payment requests

9. Assist with any other HRA projects where required

Requirements:

1. Relevant Bachelor's Degree / Diploma in HR / Business Management

2. At least 5 years of relevant experience

3. Comfortable with shuffling and working in Jurong East and Tuas Plant

1.BIM Leadership:

• Provide strategic leadership in implementing BIM processes and standards across the team. The Area BIM Lead is reporting to the Area Lead and the MSO BIM Lead
• Develop and maintain BIM execution plans for projects, ensuring alignment with organizational goals and industry best practices.

2.Multi-Disciplinary Coordination:

• Able to handle Integrated Concurrent Engineering (ICE) meetings which are Internal and federated model to work collectively and in parallel to resolve identified design and construction issues instantly using BIM models and to mitigate the latency in decision making and responses.
• Using Navisworks to generate the Clash Detection Report and Bim Collab to enhance the report progress.
• To review and validate the models created by different disciplines to ensure they are clash-free, accurate, and compliant with project requirement
• Lead the coordination efforts among diverse engineering disciplines (e.g., civil, structural, mechanical, electrical) to ensure seamless integration of BIM processes.
• Conduct regular interdisciplinary coordination meetings to address complex design and construction challenges.
• Resolve clashes and conflicts in BIM models and facilitate coordination meetings using federated models and bcf issues (BIM Collab).
• Maintain records of all issued & received models/drawings, Clash Reports, etc. in accordance with the project standards and procedures

3.Quality Assurance:

• Establish and enforce BIM quality standards to ensure the accuracy and reliability of project models.
• Conduct regular reviews of BIM models to identify and resolve issues promptly.

4. Collaboration and Communication:

• Foster a culture of collaboration and open communication among all disciplines involved in the engineering JV.
• Work closely with Area Lead, Discipline Leads, BIM Lead, MSO BIM Lead, engineers, and other stakeholders to ensure the successful implementation of BIM processes.

Qualifications:

• Bachelor's or Master's degree in a relevant engineering discipline.
• Minimum 5 years of working experience with at least 3 years’ experience in an engineering or construction company having successfully completed BIM production or coordination for at least 2 projects
• Extensive experience in BIM coordination within the engineering sector on major infrastructure project
• Proficiency in BIM software tools (e.g., Revit, Navisworks, BIM Collab).
• Strong leadership and project management skills.
• Excellent communication and interpersonal skills.
• In-depth knowledge of industry standards and best practices related to BIM.
• Certifications in BIM or related fields are desirable.

Our client manufactures, sells, and maintains industrial machinery and equipment. The Company offers products such as air conditioning systems, power generation systems, driving, and remote monitoring systems.

They are urgently seeking:

Office Manager

• You are responsible for the administrative activities, such as archiving documents and contracts, sending and collecting invoices, other financial administration, handling incoming/outgoing mail shipments, supporting recruitment and other HR-related activities
• You provide facility management for an up-to-date office, such ordering office supplies/equipment, identifying wishes and problems with regard to the office building, and acting as a point of contact for IT matters;
• You are the first point of contact for visitors where you provide general support, you also manage relationships with vendors and service providers;
• You will help colleagues organize in-house or off-site activities, such as parties, celebrations, lunches and conferences, as well as planning and organizing business travel (flight tickets, hotels, etc.)

Requirements

• Experience in overseeing and managing office operations (including some part of facilities & vendor management)
• Ability to review / vet through contracts / agreements, drafting policies
• Expetrience in working with corporate secretariat & legal dept.
• Possess high energy, positive attitude, team player, mulitasking

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Job Highlights

• 5 days work week
• Work Life Balance
• Career Progression
• Monday-Friday 9am-6pm

Job Description

• Deliver excellent customer service and able to handle complain email
• General Administrative support to assist in handling phone calls, managing emails
• Providing support to outlet team
• Verifying of documentation
• Any other ad-hoc duties as assigned
• Answer and direct phone calls and pass them on
• Reply to email, telephone or face to face enquiries
• Organize and schedule meetings and appointments
• Maintain contact lists
• Produce and distribute correspondence memos, letters, faxes and forms
• Assist consultants with project documentation
• Provide information by answering questions and requests
• Take dictation & accurate minutes of meetings
• Research and create presentations
• Contribute to team effort by accomplishing related results as needed
• Write letters and emails on behalf of other office staff
• Book conference calls, taxis, couriers, hotels etc.
• Prepare and monitor invoices
• Submit and reconcile expense reports
• Assist in the preparation & generation of regularly scheduled reports
• Carry out administrative duties e.g. filing, typing, copying, binding, scanning etc.
• Develop and maintain a computer and manual filing systems
• Handle sensitive information in a confidential manner
• Resolve administrative problems, and implement improvements to make them more efficient
• Maintain up-to-date employee leave records
• Assist consultants with project documentation
• Receive, sort and distribute the mail
• Book travel arrangements
• Order & manage office supplies & equipment
• Attention to detail and problem-solving skills

Requirements:

• Proven admin or assistant experience
• Knowledge of office management systems and procedures
• Excellent time management skills and ability to multi-task and prioritize work
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Proficient in MS Office
• At least 1 years of experience in the field or in a related area
• GCE A Levels or any Diploma

Working Location:

Jurong East-HQ

• Providing all services offered by the salon, which includes hair cutting and styling as well as hair removal and beauty treatments.
• Recruiting salon staff that meets mandatory educational and licensing requirements.
• Preparing work schedules for salon staff.
• Setting goals for each staff member, evaluating staff performance, and providing training and overall guidance.
• Monitoring salon supplies and equipment and ordering new stock as needed.
• Creating and distributing promotional material to attract new clients.
• Addressing and resolving client complaints regarding salon services and employee behavior.
• Processing clients’ payments and maintaining accurate financial records.
• Ensuring that the salon is clean and well-maintained at all times.

Roles & Responsibilities:

• Takes charge of Learning & Development (L&D) administration in the company

Learning & Development Administration

• Develop and executive purposeful learning programmes to enhance employees’ L&D experience and close L&D gaps. (e.g. Plan and executive Training Learning Plan for the company, which in turn should drive business productivity and improve employee retention).
• Monitor learning progress of all employees (e.g. oversee learning requests for staff and training registrations for workers; manage training records in Learning Management System)
• Manages regulatory training for staff and workers before expiration
• Process invoices and billings for training and relevant training claims
• Organise and promote internal trainings and employee engagement activities
• Work with Group L&D function (Sembcorp Academy) and external vendors to improve L&D experience for the company
• Assist in reviewing and communicating L&D related policies
• Oversee and manage sponsorship programmes and improve employee retention).
• Monitor learning progress of all employees (e.g. oversee learning requests for staff and training registrations for workers; manage training records in Learning Management System)
• Manages regulatory training for staff and workers before expiration
• Process invoices and billings for training and relevant training claims
• Organise and promote internal trainings and employee engagement activities
• Work with Group L&D function (Sembcorp Academy) and external vendors to improve L&D experience for the company
• Assist in reviewing and communicating L&D related policies
• Oversee and manage sponsorship programmes

Onboarding Administration

• Facilitate staff orientation on their first day including briefings for new hires
• Any other ad-hoc duties as assigned in the HR function.

Requirements:

• Min Diploma in Business / Human Resources or any other relevant disciplines
• Min 3 years of experience, preferably in Construction Industry

Skills & Knowledge:

• Proficient in Microsoft Office such as MS word, Excel and Power Point
• Good knowledge of employment laws & practices
• Basic data management and analysis skill is preferred

Behaviour/ Traits:

• Positive working attitude
• Strong interpersonal and communication skills
• Able to adapt and collaborate as a team player.
• Able to work under pressure within tight deadlines

The School of Mechanical and Aerospace Engineering (MAE) is one of the top 11 mechanical and aerospace engineering schools in the world. With well-established industry partnerships, MAE provides an active and vibrant research environment with excellent R&D infrastructure and numerous opportunities for research funding. The School has an enrolment of over 2,500 undergraduate students with over 90 faculty members and 140 full-time research staff working in well-equipped state-of-the-art laboratories. A growing research student population of over 400 is also actively engaged in strategic research and development work.

We invite highly qualified candidates in the following expertise areas to join our dynamic team of faculty.

• Urban Sustainability and Intelligent Energy Systems

Candidate Profile:

• Possess relevant Bachelor and PhD degrees from reputable universities.
• A good research track record, and postdoctoral experience would be advantageous.
• Research intersects the multidisciplinary field of urban sustainability, sustainable built environment, and intelligent energy systems.
• Urban sustainability, sustainable built environment, and intelligent energy systems in areas of interest including but not limited to urban climate/micro-climate analysis, net zero (carbon and energy) technologies, digitalization of buildings and energy systems, building-to-grid integration and advanced control and optimization methods.
• Demonstrate specialization in experimental methodologies, computational analysis/simulation and data analytics/modelling.
• The ability to develop and conduct an effective experimental, computational/numerical research program in urban sustainability, sustainable built environment, and intelligent energy systems is expected.
• Successful candidates are expected to teach at both undergraduate and graduate levels, supervise graduate students and undergraduate projects. Candidates on tenure-track would also be expected to acquire research funding and conduct research.

We Provide:

• An active and vibrant research environment
• Excellent R&D infrastructure and opportunities for research funding
• Well-equipped state-of-the-art laboratories
• Attractive research start-up grants and PhD student scholarships
• A competitive remuneration package and attractive benefits

The School of Mechanical and Aerospace Engineering (MAE) is one of the top 11 mechanical and aerospace engineering schools in the world. With well-established industry partnerships, MAE provides an active and vibrant research environment with excellent R&D infrastructure and numerous opportunities for research funding. The school has an enrolment of over 2500 undergraduate students with over 90 faculty members and 140 full-time research staff working in well-equipped state-of-the-art laboratories. A growing research student population of over 400 is also actively engaged in strategic research and development work.

We invite highly qualified candidates in the following expertise areas to join our dynamic team of faculty.

• Aerospace Hybrid Propulsion and Electrification

Candidate Profile:

• Possess relevant Bachelor and PhD degrees from reputable universities.
• Good research track record, and postdoctoral experience would be advantageous.
• Research experience should encompass at least one of the following broad areas of Aircraft Propulsion, Aircraft Electrification, Energy-efficient Aeroengines, Hybrid & electric Propulsion, and Green Propulsion Systems.
• Profound expertise in experimental methodologies and/or computational analysis/simulation in at least one of the above areas.
• Familiarity with the application of Artificial Intelligence, Machine Learning and/or Data Analytics in Aircraft Propulsion and related areas would be advantageous.

Successful candidates are expected to teach at both undergraduate and graduate levels, supervise graduate students and undergraduate projects. Candidates on tenure-track would also be expected to acquire research funding and conduct research.

We Provide:

• An active and vibrant research environment
• Excellent R&D infrastructure and opportunities for research funding
• Well-equipped state-of-the-art laboratories
• Attractive research start-up grants and PhD student scholarships
• A competitive remuneration package and attractive benefits

The School of Mechanical and Aerospace Engineering (MAE) is one of the top 11 mechanical and aerospace engineering schools in the world. With well-established industry partnerships, MAE provides an active and vibrant research environment with excellent R&D infrastructure and numerous opportunities for research funding. The school has an enrolment of over 2500 undergraduate students with over 90 faculty members and 140 full-time research staff working in well-equipped state-of-the-art laboratories. A growing research student population of over 400 is also actively engaged in strategic research and development work.

We invite highly qualified candidates in the following expertise areas to join our dynamic team of faculty.

• Alternative Energy Technology and Carbon Management

Candidate Profile:

• Possess relevant Bachelor and PhD degrees from reputable universities.
• A good research track record, and postdoctoral experience would be advantageous.
• Research intersects the multidisciplinary field of alternative and green energy technologies, and carbon management.
• Alternative and green energy technologies, and carbon management in areas of interest including but not limited to alternative, low- (or zero-carbon) energy resources, processes, and systems; carbon capture, utilization and storage (CCUS) technologies; energy efficiency, waste heat/cold recovery, and thermal management.
• Demonstrate specialization in experimental methodologies, computational analysis/simulation and data analytics/modelling.
• The ability to develop and conduct an effective experimental, computational/numerical research program in alternative energy technologies and carbon management is expected.

Successful candidates are expected to teach at both undergraduate and graduate levels, supervise graduate students and undergraduate projects. Candidates on tenure-track would also be expected to acquire research funding and conduct research.

We Provide:

• An active and vibrant research environment
• Excellent R&D infrastructure and opportunities for research funding
• Well-equipped state-of-the-art laboratories
• Attractive research start-up grants and PhD student scholarships
• A competitive remuneration package and attractive benefits

Warehouse Manager

- Processing of daily orders ( 500-3000 orders daily)

- Forklift License required

- Experience in E-commerce preferred (shopee / lazada / tiktok)

- Able to work under stress

- Mon to Fri 9am to 5pm

- Located at Tuas South

- Warehousing experience are required

- Oversees unstuffing of containers / allocation of stocks

- Oversees restocking plans, preparing for peak / surge days

Roles & Responsibilities

· Checking of daily sales report and posting of daily sales

· Posting of purchase orders into goods receipt and AP invoices

· Generate monthly concessionaire sales report and send to concessionaire vendors for billing

· Tabulate concessionaire sales commission and raise invoice to bill concessionaire vendors

· Tracking and monitoring of purchase rebates and discounts from vendors

· Prepare payment vouchers and process vendor payments in accordance with company’s payment cycle

· Perform monthly bank reconciliation

· Assist with monthly/quarterly inventory count and accounts closing, as well as year-end audit

· Ensure proper documentations are maintained and kept in compliance with statutory regulations

· Any other ad-hoc tasks assigned

Qualifications & Requirements

· LCCI/CAT qualification or equivalent is preferred

· A minimum of one year experience in accounting work

· Hands-on experience in accounting software, preferably in SAP B1

· Proficient in MS Office, especially Microsoft Excel

· Responsible, meticulous, organised and independent team player who is able to handle voluminous work and perform under pressure

A leader in the market for public housing glazing works, we are looking for a self-driven individual who enjoys hands-on with machinery and has strong analytical skills to join our team.

JOB DESCRIPTION

In this role, you will need to

1. Plan, create, release and follow up on production orders

2. Carry out preventive maintenance of machines and perform quality control inspection

3. Liaise with machine manufacturers to perform troubleshooting of production equipment as and when needed

4. Review and recommend disposition of rejected in-coming raw material, work-in-process and finished goods

5. Investigate quality escapes and recommend preventive measures

6. Collect and analyse production data to improve production efficiency and processes

7. Perform any adhoc duties as assigned by superior

JOB REQUIREMENTS

To qualify for this role, you will need to have

1. At least a minimum NITEC in Mechatronics Engineering or Mechanical Engineering certificate.

2. 1 to 2 years of working experience preferred

3. Ability to understand mechanical and electrical drawings

4. Good command of written and spoken English needed for communications with overseas vendors

5. Competency in the use of Microsoft Office such as Outlook, Excel, Word & PowerPoint

6. A team player who is self motivated and demonstrates initiative

7. A highly analytical and meticulous problem solver

8. A hands-on learner and loves working with machinery

9. Comfortable with working with a diverse group of people

Others :

• 5 day work week
• Career advancement opportunities
• Within walking distance to Gul Circle MRT
• Located next to bus stop
• Free parking

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs. For more information about Citco, please visit www.citco.com

About the Team & Business Line:

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

As a core member of our Financial Reporting team, you will be working with some of the industry’s most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon.

Position Overview

The Automatic Exchange of Information (‘AEOI’) Team is seeking a Manager who will be responsible for servicing AEOI clients in the APAC region. Reporting to the Senior Vice President (AEOI) in Singapore, the AEOI Manager will be responsible for coordinating AEOI services for 80+ clients: completion of annual regulatory deliverables, engagements for existing and new clients, supporting the business development teams in the region, and ongoing client servicing.

A varied multi-tasking role which encompasses client relationship management, investor communication, and daily internal/external stakeholder management & communication combined with all relevant and associated administration.

The Role:

· Manage communications and ongoing relationships of investment managers, investors, and other external and internal stakeholders. Manage expectations and ensure that all queries are dealt with in a timely manner. Provide excellent service to clients via direct or indirect contact.

· Maintain and improve knowledge of the Automatic Exchange of information regulatory and compliance environment as it impacts service and/or clients, including industry research and analysis as required.

· Communicate daily with remote teams and reporting lines; preparing and providing progress and status updates and escalating items as required.

· Prepare, and/or review prepared AEOI filing analysis output from back office for delivery to clients.

· Review and provide feedback on self-certifications and IRS withholding forms

· Read and interpret Financial Statements in order to determine account values.

· Research, analyze and provide recommendations for process improvements to increase operational efficiencies.

· Identify, analyze and troubleshoot classification and re-classification inconsistencies.

· Additional tasks as assigned

Basic Requirements:

· Degree qualified (preferably in a discipline relevant to Financial Services)

· 6+ years’ experience in Financial Services, with exposure to FATCA & CRS regulations an advantage

· Proven strong client relationship skills

· Proven experience managing multiple projects / deliverables; excellent organizational and multi-tasking skills

· Proven experience managing at team, at least 3+ years’ experience

· Exceptional attention to detail

· Results driven and self-motivated

· Ability to work in global teams and adapt to different communication styles

· You have good client/ business relationship management

· You have strong interpersonal & communication skills

· You are proficient in Microsoft Applications (Word, Excel, PowerPoint etc.)

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities.

COMPANY DESCRIPTION

Since October 2011, Thye Hua Kwan Moral Charities (THKMC) was incorporated as a charity with an IPC status to provide multiple social and welfare services to the community at large.

THKMC provides assistance to the various groups in our community through more than 60 programmes and services for the elderly and the sick, families, persons with disabilities, and children. We help anyone in need with full respect to their race, colour, creed, language, culture and religion. We have more than 90 programmes and services, reaching out to more than 55,000 people in the community.

Together, as ONETHK Empowering the Community.

RESPONSIBILITIES

The Early Intervention for Children (EIC) Services helps equip children with motor, communication, social, self-help and cognitive skills. THK EIC involves structuring classes around small groups encompassing early childhood special education, social work and therapy support services to stimulate their adaptive functioning and school readiness skills.

The main responsibility of the Assistant Teachers are to support teachers in achieving the Centre and programme goals in close partnership with the Therapists, Social Workers, Psychology Associates, Administrative Staff and Families of the children.

Reports to the Principal Lead Teacher and/ or Senior Teacher.

Main Duties and Responsibilities:

Assist Lead Teachers to:

• Co-teach an effective education programme for the class to meet every childs IEP.
• Brainstorm and plan activities to support students learning
• Prepare teaching resources
• Ensure students are well supervised during contact time in the centre /classroom.
• Manage students behavior
• Carry out recommended therapeutic interventions.
• Receive and discharge the students before and after class
• Maintain a clean, tidy, safe and conducive learning environment e.g. tidying up the classroom after class
• Supervise the Teacher Aides under their charge
• Attend workshops and in-service training
• Maintain good communication with parents and make each parent feel at ease with/ at the programme

• Non-related Diploma in any discipline

• Mature, independent, creative, flexible thinking and able to motivate children
• Good people skills
• Able to work independently
• Has strong understanding of the diverse cultures and races
• Has patience, love, passion & commitment in the education of & nurturing young children and empowering the families
• Valid First Aid Certificate
• Keen to develop professionally

Job title: Head of HR

Department: HR

Reports to: Jeremy Boanson-James – Managing Director

(Dotted line reporting to Jen Booker - Head of Terberg Environmental HR - Group)

Responsible for: HR Coordinator

Location: Terberg Zenith Singapore (With travel to Malaysia)

Hours of Work: 40hrs per week (Mon-Fri with ad hoc emergency OOH work as required)

Closing date: 16 March 2024

Salary: S$ 6,000 - $6,500 per month

Our values:

We are part of the Terberg Environmental Group that has roots going back to 1869, part of the larger Terberg Group that is still family-owned. All employees of our organisation are asked to represent our core values in all their business dealings, and candidates are required to demonstrate their understanding and commitment to representing these values. Our core values are Customer Focus, Entrepreneurial Spirit, Flexibility, Innovation, Integrity, Quality and Sustainability.

Job Purpose:

Your primary purpose is to strategically lead and oversee all aspects of the human resources function within the organisation. You will play a pivotal role in cultivating a positive and inclusive workplace culture that aligns with the Company's values and objectives. By formulating and implementing effective HR policies, procedures, and initiatives, you will ensure the attraction, development, and retention of top talent.

Your responsibilities will encompass recruitment, employee relations, performance management, training and development, and compliance with employment laws.

Through proactive engagement with employees at all levels, you will foster a collaborative and supportive environment, promoting the well-being and professional growth of individuals. Your role will contribute significantly to the organisation's success by aligning human resources strategies with business goals and fostering an environment where employees thrive, enabling the company to achieve its mission and objectives.

Main Duties and Responsibilities:

Strategic HR Planning

· Collaborate with senior management to develop and implement HR strategies that support the Company's business goals.

· Identify and address HR issues to ensure alignment with organisational objectives.

Recruitment

· Oversee the recruitment process, from job posting to onboarding, ensuring the organisation attracts and retains top talent.

· Develop and maintain strong relationships with recruitment agencies and other talent sources.

· To carry out and report on psychometric assessments where appropriate.

· To provide advice to managers regarding the recruitment process.

Employee Relations

· To provide support and advice to managers regarding ER cases.

· To manage redeployments and restructuring activities.

· To provide general advice to managers regarding employee relations issues.

· Management of any HR legislative cases

Performance & Absence Management

· Develop and implement performance management systems to drive employee development and high performance.

· Long term sickness case management

· Managing short term, persistent absence

· Managing requests or needs for medical adjustments.

· Providing advice to managers regarding matters relating to absence, ill health and requests for workplace adjustments.

· Managing family leave

Training and Development

· Identify training needs and coordinate the development and delivery of training programs.

· Foster a culture of continuous learning and development within the organisation.

· Manage training budget

· To coach and mentor new and developing line managers with people management and implementing Company policy and procedure

· Provide effective line management support to direct reports ensuring that they deliver business objectives and have appropriate personal development opportunities.

Policy & Procedure

· To provide advice to managers and employees regarding all areas of HR policy and procedure.

· To ensure that policies and procedures are reviewed and updated on a regular basis.

· Communicate and ensure compliance with legislative changes, updates and industry best practice.

HR Compliance

· Ensure compliance with local labour laws and regulations, staying up-to-date with any changes.

· Manage documentation and records related to employee matters in accordance with legal requirements

Compensation and Benefits

· Design and administer competitive and attractive compensation and benefits packages.

· Regularly review and benchmark compensation structures to ensure competitiveness in the market.

HR Metrics and Reporting

· Develop and maintain HR metrics to assess the effectiveness of HR programs and initiatives.

· Prepare regular reports for senior management on HR-related activities.

Terberg Zenith is an equal opportunities employer and we welcome applications from all candidates.

Knowledge

· In-depth knowledge of Singaporean & Malaysian labour laws and regulations

· Knowledge of psychometric assessment

· Knowledge of HR systems

Experience

· Proven experience as an HR Manager or in a similar HR

· Proven experience of implementing one or more HR systems

· Experience of working within a manufacturing or service environment

· Experience of working within an international group

· Demonstrable absence management experience

· Extensive employee relations experience, including note taking and formal document

drafting

· Extensive recruitment experience

· Experience of managing foreign national employees and work passes

Education / Qualifications

· CIPD Qualified (Chartered Member) / IHRP Certified Professional (IHRP-CP)/ IHRP Senior Professional (IHRP-SP) or equivalent qualification

· Degree level education or equivalent

· Psychometric assessment qualification

Job-related skills & abilities

· Strong interpersonal and communication skills

· Excellent organisational and problem-solving abilities

· Ability to work effectively in a fast-paced and dynamic environment

· Intermediate level or above in Microsoft products including Word & Excel

· Ability to prioritise workload effectively with attention to detail

· Ability to multi task and deal with a varying workload in type and volume of work

· Ability to maintain confidentiality and discretion

· Ability to deal with sensitive, pressurised and volatile situations

Other requirements

· Fluent written and spoken English

· Fluent written and spoken Mandarin

· Malay language skills

· Ability & willingness to travel to Malaysia, including occasional overnight stays

Basic + Commissions

Responsibilities:

• Achieve sales performance targets and maintain good client relations
• Manage assigned accounts and seek to grow them
• Generate and develop new key accounts
• Work closely with internal and external parties to propose solutions to meet customer’s needs
• Negotiate pricing with partners to ensure bids are competitive
• Develop and maintain professional and technical knowledge related to all our services
• Understand and keep abreast of market trends, relaying the information to management

Requirements:

• Diploma or Degree in IT/Engineering/Audio Visual or equivalent
• 2 years sales experience in a B2B environment with good sales track record
• Experience in a project-based, development of customized solutions sales environment
• Experience in the related Commercial Audio Visual Industries an advantage
• Good communication and interpersonal skills
• Proficient with Microsoft Office (Words, PowerPoint, Excel, Outlook)
• Class 3 driving license
• Energetic, independent and result driven

Key Responsibilities:

1. Sales & Marketing Support

- Assist the Marketing Director in supporting the sales team (Retail and Food Service) with promotional activities and campaigns by providing logistical support, coordinating agencies and materials, and ensuring the timely execution of marketing initiatives.

- Assist the Marketing Director in planning and executing marketing campaigns to promote the company's own core brands and third-party brands.

- Manage relationships with 3rd party brand partners, coordinating marketing initiatives and promotional activities.

- Develop advertising and promotional materials for various channels, including digital, print and social media.

- Collaborate with sales team to develop sales support materials, trade decks, retail in-store point of sales materials, online sponsored ads and product catalogues.

- Manage marketing budget and activation

- Coordinate participation in trade shows, exhibitions and industry events to showcase the company’s product and services.

2. Retail Marketing

- Develop and implement marketing strategies to drive foot traffic and sales within the retail showroom.

- Execute showroom-specific marketing campaigns, events, and initiatives aimed at attracting potential customers and enhancing the retail experience.

- Oversee retail merchandising efforts, ensuring that products are displayed effectively to attract customers and optimize sales.

3. Marketing Apps Maintenance

- Manage ongoing maintenance and updates for mobile apps (eg Food Service CRM, Food Service ordering app, Merchandiser App) with external agency. This include bug fixes, feature enhancements, platform optimization.

- Monitor app performance, troubleshoot issues and implement solutions to ensure optimal functionality.

- Work closely with UX/UI designers to create intuitive and visually appealing user interfaces for mobile apps. Conduct user research, gather feedback, and iterate designs to enhance overall user experience.

4. Performance Tracking and Reporting

- Monitor and analyse the performance of marketing campaigns and initiatives.

Prepare regular sales reports and presentations to communicate sales and marketing performance.

Job Description:

• Daily accounting operations, finance matters, administrative tasks and HR duties
• Assist the Manager with the full spectrum of financial, accounting and HR functions
• Assist the Manager to ensure compliance of corporate governance and internal controls
• Monitor and review budgets
• Lead and supervise junior staff within the Finance Department
• Assist the Manager with HR duties and payroll matters
• Liaise with government institutions, tax agents, auditors, bankers, insurance agents and secretarial and submit necessary returns, surveys and reports when required
• Prepare reports and budgets for periodic submission to the Management Board

Job Requirements:

• At least an Accountancy Degree or ACCA
• Highly hands-on and experienced in maintaining full set of accounts
• Working knowledge of MYOB will be an advantage
• Good interpersonal, organizational and communication skills
• Sharp, meticulous, honest and a fast learner
• Minimum 5 years of full set experience in a supervisory role
• Effectively bilingual in English and Chinese (both written and spoken) to liaise with Chinese speaking customers and suppliers

Please apply with your full CV stating the following:

• Current and expected salaries
• A recent photograph
• Reasons for leaving (past and present employments)
• Notice period

Responsibilities:

• Assist the Project Manager to manage installation and de-installation of events, exhibitions and permanent displays
• Plan & manage overall project scheduling, including documentation, commissioning & hand-over
• Maintain quality control and manage sub-contractors & suppliers
• Manage project budget & cost control
• Understand building & regulatory requirements & ensure compliance
• Control site management and attend or conduct site meetings
• Administer routine management reporting & updates

Qualifications and Requirements:

• At least 3-4 years of working experience with proven track records in events and exhibitions industry.
• Meticulous and good planning and co-ordination skills
• Ability to work effectively within a collaborative team environment
• Ability to perform under tight schedules and deadlines with minimum supervision
• Knowledge of structural, AV and M and E preferred
• Strong leadership skills
• Motivated, keen to learn, hardworking and a good team player