Store Assistant duties and responsibilities
Our company is seeking an enthusiastic Store Assistant to work in our store. Duties include helping our customers identify and purchase items, restocking the retail space, and creating appealing merchandize displays. The ideal candidate will have a desire to provide excellent customer service and increase sales. Store Assistants ensure that retail operations are carried out effectively and efficiently for maximum customer satisfaction. Their day-to-day duties include:
ยท Assists in achieving store recruiting goals
ยท Run Cash Register
ยท Drive the achievement of the storeโs sale targets while also meeting individual sales goals
ยท Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy
ยท Monitor proper use and ensure the quality of data in the sales staffโs client books, working with sales staff to propose action plans
ยท Facilitate staff trainings and new hire inductions, ensuring the proper follow up steps are taken
ยท Deliver exceptional service to all clientele by upholding brand service values and standards while managing customer relationships in a timely, professional manner
ยท Identifies performance issues and policy violations according to company policy and partners with the Store Manager
ยท Keeping the store fully stocked
ยท Maintaining the highest level of visual merchandising and store conditions
ยท Delivering exceptional sales services for improved customer satisfaction
ยท Interacting with customers and identifying their needs and preferences
ยท Operating cash registers and point-of-sale machines
ยท Receiving and verifying the quality and quantity of new shipments
ยท Enforcing in-store security and health and safety procedures and regulations
ยท Perform any other duties assigned by the director.
Store Assistant duties and requirements
- High school diploma or GED is preferred.
- Proven retail sales experience.
- The ability to stand for extended periods.
- The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.
- The ability to work in a fast-paced environment.
- Strong organizational skills.
- Effective communication skills.
- Exceptional customer service skills.
- Detail-oriented.
ยท Previous specialty retail management experience, preferably in the outdoor industry
ยท Retail background preferred-previous management experience
ยท The ability to work under pressure.
ยท Availability to work within opening hours (e.g. evenings, holidays, weekends).