Job Description

• Daily, weekly and monthly work planning and monitoring of all workshops operation.
• To lead, manage and motivate a team of production workforce & highly productive workshops operations (both internal & sites depots)
• Interacting and act as a bridge for communicating and communication for both levels up and across all departments and divisions of LexBuild.
• Working together and assist the senior management and other division heads to strategize development and execution planning.
• Monthly, quarterly, half-yearly and annual reporting and projection planning / presentation
• Any ad-hoc duties as assigned

Job Requirement

• Minimum Diploma in automobile-related.
• At least 5 years relevant working experience in a similar capacity..
• Possesses driving license.
• Experience in workshop management is essential.
• Good interpersonal and communication skills, particularly attuned to working well with others.
• Responsible, goal oriented and able to manage both direct and indirect staff.

Roles & Responsibilities

We are expanding our Kei Kaisendon Family!

If you are passionate about F&B and looking for a job that is thrilling and fulfilling, you'll love it here at Kei Kaisendon! We are looking for energetic, motivated individuals who enjoy working in an ever-changing environment.

Responsibilities:

- Achieve revenue targets and profitability for brand(s)/outlet(s) under his/her purview by implementing plans to improve revenue and taking expenses into consideration.

- Responsible for the efficient running and daily operations of the outlet(s)/brand(s) under his/her purview.

- Visit the outlets and observe routine activities to ensure service standards and expected level of cleanliness are met.

- Implement recommendations and action plans in audit reports.

- Conduct regular checks to ensure staff comply with standards and SOP.

- Follow Food & Beverage Safety and Hygiene policies and procedures.

- Provide feedback and suggestions on ways to improve standards manual for the outlets as and when appropriate.

- Oversee all incident reports and ensure the recommendations and action plans are followed through promptly.

- Provide feedback on food quality to BOH.

- Ensure smooth implementation of new F&B products.

- Supervise the implementation of plans to ensure that attrition rate of operations is below industry benchmark; to meet and/or exceed Customer Engagement Index Target.

- Interview potential Front of House new hire.

- Responsible for the manpower planning, budgeting and staffing for operation, ensuring that the Total Payroll cost vs Revenue are within budgeted % for the outlets and brands under his /her purview.

- Analyse daily sales report, provide insights for weekly sales report and compile weekly promotional KPI report to marketing and HOD.

- Develop and supervise the effective controls of food, beverage and labour costs among all sub-departments and monitor the food and beverage budget to ensure efficient operation and that expenditures stay within budget limitations.

- Lead in the planning and organising of promotions and events for outlets.

Establish challenging, realistic and obtainable goals to guide restaurant managers in operation and performance.

- Identify the developmental needs of restaurant managers and coaches, mentors, or otherwise help them to improve their knowledge or skills.

Strengthen customer service by using continuous improvement techniques and processes.

As a Product Manager at Clarity Techworks, you will play a crucial role in the development and success of our products. You will be responsible for overseeing the entire product development lifecycle, from ideation to launch, and ensuring that our products meet the needs of our customers and align with our business goals.

KEY RESPONSIBILITIES:

Product Strategy & Vision:

• Develop and communicate a clear product vision and strategy that aligns with the company’s goals.
• Conduct market research and competitive analysis to identify opportunities and define product roadmaps.

Product Development Lifecycle:

• Lead cross-functional teams through the product development lifecycle, including ideation, design, development, testing, and launch.
• Work closely with engineering, design, marketing, and other teams to ensure timely and successful delivery of products.

Requirements Gathering & Prioritization:

• Gather and prioritize product requirements based on user feedback, market trends, and business objectives.
• Create detailed product specifications and work closely with engineering teams to ensure alignment.

Go-To-Market Execution:

• Develop and execute go-to-market plans for new product launches, ensuring successful adoption and user engagement.
• Collaborate with marketing and sales teams to create compelling product messaging and positioning.

Performance Tracking & Optimization:

• Monitor product performance and user feedback to identify areas for improvement.
• Analyze key metrics to drive product enhancements and ensure continuous growth.

JOB REQUIREMENT:

• At least 2 years of experience in product management role.
• Strong understanding of the product development lifecycle and agile methodologies.
• Proven track record of driving product initiatives from inception to launch.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• Analytical mindset with strong problem-solving skills.
• Experience in Fintech industry is a must.
• Experience in cryptocurrency is a bonus.

Responsible for overseeing an organisation's daily operations and managing the business aspects of the company. Their primary duties include reviewing and implementing operational procedures, assisting departmental heads and managing company finances.

• Preparing and reviewing standard procedural documents for daily operations
• Supervising staff performance across all levels
• Reviewing and approving departmental budgets
• Releasing requested funds for company expenditure
• Overseeing procurement and staff recruitment
• Overseeing staff training and development programs
• Reviewing periodic reports and adjusting operations to better meet company goals
• Conducting periodic employee appraisals

Need Chinese and English Speaker

Singapore Badminton Association – Sparring Partner / Coach Assistant

The Singapore Badminton Association (SBA) is Singapore's national governing body. To support the National Singles Team's daily training environment, the SBA aims to engage the services of a Sparring Partner / Coach Assistant. This role combines sparring partner services with coaching and mentoring National Team Players at international competitions.

Key responsibilities and main tasks and activities:

· Assist National Coaches with the planning and delivery of National Singles Team training.

· Act as Sparring Partner when required.

· Travel to international competitions to coach and mentor National Team Players.

· The Coach Assistant reports to the Singles Head Coach.

The successful candidate shall possess the following attributes:

· A minimum of 3 years of Sparring Partner experience in an elite-level badminton setting.

· Competitive with top World Ranked 75 -100 players

· Bring high quality sparring for all national players

· A clear understanding of annual planning and periodisation principles in the sport of Badminton and how they can be applied across the developing players

· Holds the BWF Level 1 qualification or equivalent as a minimum.

· Candidates should have strong communication skills. Be fluent in English as the primary language

· Prepared to go the extra mile for Singapore national team players

Singapore Badminton offers a matching salary that reflects our interest in attracting the right candidate: S$2,800-S$3,500 per month.

For further information or enquiries please get in touch with Sim Bee Lui in the first instance: [email protected]

To apply for the position:

For Singapore candidates, please apply via the following website: www.mycareerfuture.gov.sg

For foreign (non-Singaporean candidates, please apply by sending your cover letter and resume outlining qualifications, experience, current and expected salary to: [email protected]

Please be informed that only shortlisted candidates will be notified.

Closing date for applications: 1st December 2024

Brief Summary:

• 5 Days: Mon - Fri (9.00am – 6.00pm)
• Location: Macpherson

Job details:

• Perform general logistics activities such as receiving inbound shipments, put-away, picking/packing/labelling, export and releasing outbound shipments accurately
• Prepare shipping documents (delivery notes & invoices) accurately to customers
• Send customers notification of delivery and invoicing
• Use cost effective methods of delivery
• Involved in quarter-end stock take activity
• Upkeep the cleanliness of the air-conditioned store and packing area

Job requirement:

• Experienced in booking courier services
• Experienced in packing & unpacking
• Experienced in preparing shipping documents (Proforma Invoice, Delivery Notes, etc)
• Experienced in Microsoft Suite (Outlook, Excel)
• Experience in Microsoft Business Central will be a plus
• Experienced in doing stock count

Salary and job package will commensurate with experience.

Full Job Description :

- Take instructions from Project Coordinatios on installation requirements and specificatios.

- To coordinate with Project Coordinators for schedulling & managing setup/delivery deadlines.

- Check and ensure all installation tools or delivery required items for arranged projects.

- Plan day to day driving route/time depending on scheduled projects.

- Drive van to mainly residences /sites.

- To do installations with a team of installers.

- To safely execute the installation and avoid injuries.

- 5 1/2 days work schedule.

Requirement :

- No experince is needed and willing to learn.

- Valid class 3 driving license.

- Competent in manual work like using drill, saw, tools, ladder etc.

- Able to carry heavy products installations.

- Able to climb ladders to assist installation.

- Simple command of Englise and Mandarin.

- Exhibit teamwork and exceptional self-motivation in a fast pace environmemnt.

- Effective time management and communication skills.

- Show responsibility and ability to multitask.

Key Responsibilities

• Technical Design Support: Assist in creating CAD models and technical drawings for mechanical systems within interior spaces.
• Project Collaboration: Coordinate with interior designers to ensure seamless integration of mechanical systems in layouts.
• Quality Control and Testing: Support testing of prototypes, HVAC systems, and other mechanical installations for quality and functionality.
• Documentation and Reporting: Maintain accurate project records, documentation, and technical reports.
• Research and Development: Stay updated on materials, sustainable practices, and advancements in mechanical engineering that enhance interior design.

Job Description

Provide & handle administrative support to the HR department.

Employees’ personal data files up keeping

Courses registration & pass applications and update record accordingly

Assist in Payroll & claim preparation

Manage daily administration, documentation, and coordination.
Liaise with external parties such as consumers, contractors and supplier

Job Requirements

Able to speak Chinese and English

At least 2 – 3 years of experience in HR-related field & office administration or a similar role.

Good organization and planning skills

Positive work attitude and display initiative in problem-solving

Able to work independently and multi-task efficiently

Proficient in Microsoft Office

Ability to maintain confidentiality and handle sensitive information with discretion.

We are looking for a Social Media Marketing Manager who is skilled in driving conversions, increasing sales, and engaging our online community. You will lead our social media strategy, create impactful content, manage campaigns, and handle customer inquiries to support our growth objectives.

Key Responsibilities

1. Conversion-Driven Social Media Strategy

• Develop and execute social media strategies that drive traffic, increase sales, and convert followers into customers.
• Identify and target high-potential customer segments with content that meets their needs.
• Collaborate with the sales team to align social media efforts with sales goals.
• Monitor performance metrics to refine strategies and ensure continuous improvement in driving sales.

2. Content Creation and Optimization for Sales

• Create, curate, and optimize engaging content (posts, videos, ads) designed to drive conversions, including product promotions and special offers.
• Use tools like Canva, CapCut, or similar software to design visually compelling content tailored for different platforms.
• Regularly analyze content performance to adjust strategies and maximize engagement and sales.

3. Community Management and Customer Engagement

• Actively manage the social media community by responding to comments, messages, and enquiries quickly and professionally.
• Collaborate with the sales team to address enquiries and feedback, enhancing customer satisfaction and trust.
• Handle enquiries from social media channels, guiding potential customers towards booking appointments or making purchases.

4. Social Media Advertising and Campaign Optimization

• Plan, create, and manage paid social media campaigns to generate leads and increase sales.
• Develop compelling ad creatives and copy that resonate with target audiences.
• Continuously monitor and optimize campaign performance to meet and exceed sales objectives.

5. Lead Management and Sales Support

• Implement systems to track and follow up on leads generated through social media.
• Work with the sales team to refine lead management processes and improve conversion rates.
• Provide insights from social media engagement to improve products and services.

6. Trend Monitoring and Strategic Adjustments

• Stay updated on the latest social media trends, platform updates, and best practices.
• Adapt strategies based on changing trends and user behaviors to maintain relevance and effectiveness.
• Introduce innovative methods and tools to enhance engagement and drive sales.

Required Skills and Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or a related field, with at least 4 years of experience in social media marketing, driving conversions and sales.
• Strong knowledge of social media platforms (Facebook, Instagram, TikTok, XHS, etc.), with experience in community management and customer engagement.
• Proficient in social media tools, analytics, and video editing software (e.g., Canva, CapCut).
• Excellent communication, creative, and analytical skills to craft compelling content and optimize campaigns.
• Ability to work independently, handle multiple tasks, and meet tight deadlines while ensuring high-quality outcomes.

Full job description

• Oversee site works and activities and provide overall leadership to the project teams
• Handle project planning, scheduling, monitoring and updating to meet project completion target
• Perform site planning coordination and inspection relating to the construction project to ensure that project completion timeline, requirement and budget are met
• Lead, plan and execute MEPL/M&E/ACMV projects in A&A or newly build sector n compliance with safety, quality and schedule
• Ensure monthly progress report is prepare on timely manner
• Attending all meeting with clients, consultants and subcontractors
• Liase with internal & external parties for project management
• Ensure the site team comply with client regulatory requirement
• Attend tender site show or adhoc site visit for new work request
• Any other adhoc duties as assigned by supervisor or management

Requirement :

• Degree in Mechanical/ Electrical Engineering or equivalent
• At least 5 years of working experience in MEPL/M&E/ACMV for Commercial/Industrial/ Plant Sectors
• ACMV and Electrical experienceis preferred
• Independent, diligent meticulous and highly motivated with excellent team spirit

Job Type: Full-time

Pay: $4,500.00 - $5,500.00 per month

Experience:

• Project management: 5 years (Required)

Report to Head of Operations

• Assist in the renovation works of new and existing stores.
• Plan routine service schedule and manage ad-hoc servicing and repairs for all business units (F&B outlets and cinema)
• Strategize and manage servicing and maintenance budget for optimum efficiency
• Develop and manage preventive maintenance so as to maximize lifespan of assets and equipment
• Guide team of technicians to service and upkeep equipment and to meet operational needs
• Call for and review service contracts, tenders, quotations and renewals
• Assist in new outlet set-up including sourcing of equipment
• Arrange regular maintenance work with servicing or pest control vendors
• Prepare weekly reports
• Any other duties as assigned by the Management

- In charge of sales for trade customers, especially western restaurant and western sommelier. Portfolio will be around 20 to 30 accounts to manage

- To assist the private sales team in wine events, wine tastings, Saturday sales, etc…

- To be the main point of contact with the marketing agencies used by Vintage, and to be the leader of the marketing strategy in Singapore, in relation with the Marketing Director of the group

We are looking for an experienced person with connection in the wine industry and good knowledge in wines. The candidate must also have experience in marketing related to FMCG and luxury products.

- Sales oriented person, able to talk with sommeliers and wine professionals.

- Autonomy and able to interact with private customers

- Good wine knowledge

- Already experienced in marketing

- Feel comfortable with no micro-management

- Availability to work in SME context

Key Responsibilities:

Manage catering operations for efficiency and profitability, maintaining food quality and hygiene standards.

Recruit, train, and manage staff, promoting a positive work environment and conducting performance evaluations.

Build strong client relationships, addressing inquiries and resolving issues promptly.

Monitor budgets and profitability, preparing financial reports for strategic planning.

Collaborate on promotional strategies and identify growth opportunities in catering.

Plan and execute catering events, ensuring all details are managed effectively and liaising with vendors.

Previous restaurant management or catering experience, preferably in a leadership role.

Strong leadership, communication, and financial management skills. Ability to work under pressure.

Passionate about food and service, detail-oriented, and a creative problem-solver.

The Export Sales Manager reports to Country Sales Manager. He/She is responsible for the overseas sales and commercial partnership for the distributor accounts under his/her portfolio. He/She is tasked to optimize value for the product through the distributor markets by building strong sales relationship, driving visibility and distribution excellence, monitoring sales progress, marketing execution and overall account management. He/She interacts with the distributors and develops close working relationship with Marketing, Service and SCM, thereby executing the different job functions relative to business operations. He/She is responsible for managing the Sales of the Export Markets as well as communicating the business direction from senior management effectively.

Key Responsibilities

• Sales Targets: Define and meet annual sales targets for value and volume, ensuring consistent growth across markets.
• Strategic Planning: Collaborate with distributors to create and implement sales and marketing strategies, documented in a "Sales Calendar."
• Market Expansion: Identify and manage a network of agents/distributors, focusing on market penetration and effectiveness.
• Campaigns: Develop and implement sales ideas and campaigns based on market seasonality.
• Market Visits & Product Launches: Organize market visits, launches, and trainings, with 2-3 visits per market per year.
• Risk & Inventory Management: Monitor AR, sales risks, and channel inventory sell-through rates.
• Distributor Engagement: Lead bi-annual roundtable meetings for market development and growth.
• Consumer Care: Work with distributors on consumer care to expand market reach and distribution.

Job Requirements

• Education: Bachelor's or higher in Marketing, Business, or related fields.
• Experience: At least 3 years in export sales, ideally with TV + Soundbar, IT, or electronics products and distributor management.
• Skills:
  • Strong relationship management across multiple levels.
  • Sales-driven mindset with commercial acumen and regional consumer trend insight.
  • Excellent independent management of sales objectives, multitasking, and planning.
  • Proficient in communication, negotiation, and presentation.
  • Team player with a capacity for frequent travel.

• Examine and review project resource quantity requirements and costs prepared by the Sales team.
• Support Sales team in sales documentation from quotation to material buy to ensure accuracy and completeness.
• Collaborate with Sales team to ensure timely material buy for projects.
• Assist Sales team in timely and accurate invoicing and bill collection, coordinating with Finance team as needed.
• Monitor costing to ensure profitability and cost efficiency in projects and business operations.
• Perform project performance analysis including budget vs cost and schedule.
• Manage licence and memberships that are essential to support Sales operations.
• Identify inefficiencies in current workflows, propose innovative solutions, and implement process improvements that enhance productivity, quality, and safety.
• Perform any other duties directed by management to support business operation.

Job Responsibilities:
Manage the full spectrum of HR management functions (manpower planning, recruitment, onboarding, training & development, policies review, payroll verification, monthly HR reports, etc)
Handle the full spectrum of recruitment and hiring process of management staff and workers, including work pass matters
Provide HR direction and support to the management team
Plan, budget, and execute employee welfare program
Check, reconcile and validate to ensure all payroll transactions and claims are processed accurately and timely
Process accurate and timely reports for submission to IRAS, CPF, and other relevant authorities
Ensure compliance with regulations with CPF, IRAS, MOM, WDA, and other agencies
Prepare employment contracts, HR letters, correspondence, and other HR-related documentation
Create and maintain data, from employee data files, exit interviews, turnover statistics, and absenteeism reports to identify trends, training needs and supervisory issues
Manage WDA training grants, course registration, and all training record
Manage insurance renewal
Manage employee exit/resignation process including conducting exit interviews
Work with managers to provide advice, assistance, and follow-up on employee inquiries relating to administrative support, employee benefits, HR policies and practices
Work across boundaries and cultures to ensure compliance with HR processes and procedures
Review and take responsibility for improving service quality and processes
Provide assistance and administrative support to any other HR project and duties as assigned
Job Requirements:
Possess a Master/Degree in Human Resource Management
Minimum 1 years of related working experience in a related field
Must be bilingual in English & Chinese to liaise with Chinese-speaking internal/external personnel

Job Responsibilities:
Manage the full spectrum of HR management functions (manpower planning, recruitment, onboarding, training & development, policies review, payroll verification, monthly HR reports, etc)
Handle the full spectrum of recruitment and hiring process of management staff and workers, including work pass matters
Provide HR direction and support to the management team
Plan, budget, and execute employee welfare program
Check, reconcile and validate to ensure all payroll transactions and claims are processed accurately and timely
Process accurate and timely reports for submission to IRAS, CPF, and other relevant authorities
Ensure compliance with regulations with CPF, IRAS, MOM, WDA, and other agencies
Prepare employment contracts, HR letters, correspondence, and other HR-related documentation
Create and maintain data, from employee data files, exit interviews, turnover statistics, and absenteeism reports to identify trends, training needs and supervisory issues
Manage WDA training grants, course registration, and all training record
Manage insurance renewal
Manage employee exit/resignation process including conducting exit interviews
Work with managers to provide advice, assistance, and follow-up on employee inquiries relating to administrative support, employee benefits, HR policies and practices
Work across boundaries and cultures to ensure compliance with HR processes and procedures
Review and take responsibility for improving service quality and processes
Provide assistance and administrative support to any other HR project and duties as assigned
Job Requirements:
Possess a Master/Degree in Human Resource Management
Minimum 1 years of related working experience in a related field
Must be bilingual in English & Chinese to liaise with Chinese-speaking internal/external personnel

We’re looking for an experienced SEO Content Manager to join our growing SEO Content team.

This role is a fantastic opportunity for someone who is ready for their next big challenge to fully own the performance of one of our fastest growing regions and to manage an already successful team to drive even more growth from our Asian blogs.

You’ll join a diverse team of 45+ SEO Content specialists who produce content in 25 languages across five global offices with one simple goal: to make international finance simpler.

You’ll lead a team of Specialists who operate locales within your region. And you’ll create, iterate and deliver a long term plan for growth.

Your Mission:

• Own the performance and growth strategy for generating new customers for Wise in Asia
• Lead, coach and mentor two specialists (and counting!) and challenge them to reach their growth objectives for their locales
• Work with the specialists in your team to ensure locales operate profitably
• Own the hiring pipeline and strategy for your region
• Own and deliver the planning cycle for your region
• Understand our prospective customers in Asia and our varied product offering across the continent
• Own stakeholder relationships with product and the wider business for Asia
• Set realistic targets for your region and inspire and motivate your team to achieve them
• Own the performance forecast for your region

This role will give you the opportunity to:

• Lead and develop others: you’ll manage two high performing existing SEO Content specialists
• Work autonomously; identifying, validating and owning what growth for our Asian blogs could look like and how we can get there
• Travel to work with our teams in Tallinn, Budapest and London as well as meet key internal stakeholders when they visit from other offices

A bit about you:

• You have hands-on experience in creating or managing the production of organic content
• You know how to measure performance of SEO initiatives
• You have experience managing others and understand how to support people with different abilities and needs and can flex your leadership style accordingly
• You have good experience of surfacing data-driven opportunities and insights to build a solid, prioritised action plan that brings growth
• You have experience working with and communicating the impact of SEO initiatives to different business stakeholders
• You’re a strategic long-term thinker
• You’ve contributed to optimising bigger team-wide processes to make the content machine run more efficiently

Some extra skills that would be awesome:

• Experience in creating or managing content plans in multiple languages
• Experience working with international search engines like Baidu is a plus

Location: Macpherson
Working hours: Mon to Fri, 8.30am to 5.30pm & Alternate Sat, 8.30am to 12.30pm
Salary: Up to $4,500

Job description:
• Oversee the productivity and ensure efficiency within the Admin Support team.
• Communicate with bank customers and internal production team on a daily basis.
• Prepare reports on card statuses and inventory levels to the banks as well as monthly billing reports.
• Attend monthly service level meetings with the banks and participate in project meetings with bank representatives.
• Engage in negotiation discussions with the banks.

Requirements:
• Minimum Diploma
• Minimum 3 to 5 years experience in admin support or customer service required
• Relevant experience in leading a team would be advantageous

To apply, kindly email [email protected] with your updated resume.

Sylvie Yong Ying Ying (R1769137)
The HR Ecology Pte Ltd (13C6391)

⏰Working hours: Mon - Fri 8am-5pm, alt Sat 8am-12pm

The Buyer/Assistant Buyer is responsible for raising purchase orders and maintaining procurement records. This role also assists in the sourcing of products and overall contractor selection process.

Job Description

Develop Procurement Plan, manage suppliers/sellers selection process and all procurement activities

• Support the company’s procurement activities
• Assist in establishing working relationships with company network and external vendors
• Plan merchandise assortment considering category mix and range planning
• Formulate and propose pricing strategies and conduct comparison analysis against competitors
• Review products sell through rate and plan for replenishment
• Collaborate with marketing department to execute the promotion strategies in alignment with the product launches
• Conduct market research to stay current with the market trend and competitor strategies
• Source and work closely with suppliers on product selection, pricing and negotiations
• Analyze sales data with proposde buying strategies
• Oversee the logistics process for returning goods to suppliers, including arranging courier and managing documentation requirements
• Prepare and Manage Purchase Order to supplier/s once the procurement plan is approved
• Process and track purchase orders to ensure timely and accurate deliveries, including handling permit applications for import/export
• Monitor and manage inventory level and assess supplier performance
• Conduct quality assurance checks on products upon receipt of stock from suppliers
• Perform other ad-hoc duties as assigned

Experience Required

• At least 5 years of relevant experience in retail jewellery is preferred but not a must.

Qualification

• Degree with 3 years of relevant working experience or Diploma holder with 5 to 7 year experience in Procurement or Merchandising field, preferred from similar industry but not a must.

Roles and Responsibilities

• Handle daily administrative HR duties

• Provide support in recruitment processes e.g. posting job ads on job boards, careers pages and social networks; screening resumes and application forms; as well as scheduling interviews with candidates

• Update our internal databases with new employee information, including contact details and employment forms

• Organise and file documents

• Payroll computation and submission of CPF contribution

• Any other ad-hoc duties as assigned

Requirements

• Able to commit to full-time 6 months internship

• Pursuing a degree or equivalent

• Proven ability to appropriately handle sensitive information required

• Excellent interpersonal and communication skills

• Self-motivated, collaborative and strong focus on service delivery, quality and efficiency

• Well-organized with good time management in completing given tasks

Learning Outcomes and Objectives

• Ability to manage all enquiries related to HR matters

• Ability to multi-task, and willing to manage recruitment documentation

• Learn how to handle sensitive information

• Ability to work with multi-cultural and cross-functional teams

• Learn how to work independently with less supervision

Key Responsibilities:

Order Management:

• Process online orders, ensuring quality control, packing, and completion.
• Manage returns across e-commerce platforms.
• Arrange deliveries and pick-ups with third-party vendors.
• Monitor inventory levels to align with sales forecasts.
• Communicate with customers regarding returns and exchanges.

Customer Service:

• Respond to customer inquiries through email, chat, and phone.
• Address customer issues professionally and efficiently.

Administrative Support:

• Enter data accurately across various software platforms.
• Generate reports and analyze e-commerce performance metrics.
• Maintain thorough records of transactions and customer interactions.

Requirements:

• Diploma in Business Administration or related field.
• Proficiency in Microsoft Office Suite and experience with e-commerce platforms.
• Strong skills in communication, organization, and multitasking.
• Customer-oriented with a proactive, positive attitude.