Job Responsibilities

• File and organize documents
• Order office supplies
• Help with basic data entry and paperwork

Working Hours :

• 5 Days Office Hours

Salary Rate:

• $12/hr

Requirement:

• Min Diploma / A Level
• No Need Experience , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Descriptions:

• Assist customers with finding and selecting Sport Wear / Equipment.
• Provide product information and recommendations.
• Maintain a clean and organized sales area.
• Process sales transactions accurately.
• Keep track of inventory and restock shelves as needed.

Available Location ( Will only work in 1 location) :

• Jurong East ( 3 Months Renewable )
• Expo ( 1 Month Renewable )

Requirement:

• Able to commit at least 3 months
• No need experience , training provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

1 Month renewable contract Retail

min 3 days /week

shift 1= 12pm - 9pm
shift 2= 1.30pm - 10.30pm
shift 3= 5pm - 10.30pm

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

For interested candidates, please send your most recent and updated resume to [email protected]

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

Position: Patient Service Officer (PSO)
Contract Type: 3-month Temp to permanent
Working Hours: Office hours, 5.5 days per week

Openings:

1. Novena ( Radiology )

Details:

• Working Hours:
• 5.5 days Office Hours
  
• Salary: $10/hr
• Requirements: Candidates must have some clinic assistant / PSA experience

Job Responsibilities:

• Provide receptionist duties at the front counter.
• Ensure accuracy in clinical data entry into the computer system.
• Apply basic patient care.
• Maintain filing systems and coordinate appointments.
• Liaise with insurance companies and handle payment arrangements.
• Perform any other tasks as directed by the Clinic Manager or Doctor.

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description:

• Provide day-to-day operational support in HR Admin functions.
• Assist in update and checking of staff and worker daily attendance report
• Assist in computation of workers’ payroll, as when necessary
• Assist in cost allocation report after payroll processing, as when necessary
• Assist in application of foreign worker levy waiver as when necessary
• Perform General HR administrative functions such as update worker personal particular details (passport, bank account no, work permit)
• Assist in register, update and cancel the staff and workers PCP records
• Maintaining uniforms inventory that includes stock taking
• Other HR function duties may be assigned from time to time

Job Requirement:

• GCE 'O' Level / Diploma qualification
• At least 1 year work experience in HR administration
• Good in interpersonal and communication skill
• Positive attitude and able to work independently
• Able to multi-task and is a team player

Lead workshop refurnishment project with full accountability of running the day-to-day operational execution.

Owns and is accountable to deliver RELEX KPIs in line with company expectations. Accountable to deliver 4C targets for Operations, Safety, Integrated Project Management systems for project execution. Responsible for on-time/on-margin project execution.

Accountable to ensure a safe work environment during the project period.

☑ Good Career Growth and Personal Development

☑ Professional Coaching and Training

☑ Convenient location (Walking distance from Tanjong Pagar MRT)

The internship will offer:

• An exciting opportunity to get an insight to Singapore’s Employment Act
• Dedicated mentorship

Duties

• Assist Recruitment Consultant with fulfilling the staffing needs of clients and job seekers
• Coordinate and schedule meetings and interviews
• Provide support to the sales team
• Perform Administrative and Data Entry duties
• Provide administrative/secretarial support to the Director
• Assist the Director daily tasks and follow up closely
• Other Ad-hoc duties apply if needed

Requirements

• No experience required, training provided
• Min A Levels
• Strong passion for recruitment and people-oriented
• Possess a positive attitude to learn and grow with the company
• Team player and able to work well with all levels

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv to [email protected] / [email protected].

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

As part of the Human Resource team, you will be responsible for executing the full range of HR functions, from employee recruitment, retention, engagement, performance management to employee relations and regulatory compliance. You will work closely with the HR leadership team to provide HR guidance and support to business units, in alignment with the organization’s goals.

Primary Responsibilities:

• Partner with Business Unit (BU) Leads / Heads of Department (HODs) in the management of employee life cycle.
• Support and participate in annual performance management processes, including providing guidance and advice on managing performance issues.
• Work with respective HODs on annual budgeting process, understanding each business needs with manpower requirements.
• Provide guidance for the HODs and employees on the application of HR policies, procedures, and standards.
• Execute administration processes related to the full employee life cycle, including but not limited to recruitment, onboarding, work pass management, performance evaluation, re-employment, and offboarding.
• Facilitate employee relations and respond to grievances, complaints, and conflicts effectively and compassionately.
• Update employee profile and benefits timely and accurately in HR systems.
• Safeguard and maintain confidential employee information and ensure compliance with statutory obligations.
• Assist to facilitate monthly Corporate Orientation and office administration such as stationery orders, etc.
• Ensure legal compliance of HR policies and procedures across all processes.
• Undertake project assignments as and when required.

Secondary Responsibilities (will be either insurance or payroll):

Insurance

• Ensure timely and accurate processing of insurance claims submissions for employees in compliance with government regulations and company policies.
• Be updated on all company insurance policies, such as Foreign Worker Insurance, Work Injury, Maternity benefits, etc.
• Keep abreast on latest statutory requirements on required regulatory reports (e.g., Work Injury reports to MOM).
• Verify coverage, process policy updates, and issue certificates of insurance as needed.
• Process eligible claims by coordinating with insurance brokers, ensuring claims are submitted for reimbursements within the respective timeframes (e.g., be aware on the stipulated claim window by insurance vendors).
• Update monthly work injury report details to management.
• Liaise with and support in yearly insurance review and renewal.
• Keep updated on industry trends and regulations to ensure compliance.
• Coordinate with internal teams to ensure smooth and efficient processes.
• Perform other administrative duties as assigned.

Payroll

• Ensure accurate and timely processing of payroll for employees.
• Timely and accurate submission of bank transfers, CPF, statutory claims and income tax filing.
• Maintain payroll records and information in an organized and secure manner.
• Review employee attendance records and validate compensation information.
• Investigate and reconcile payroll discrepancies to ensure compliance with statutory laws and regulations.
• Respond to employees’ and team’s inquiries regarding payroll information.
• Timely and accurately prepare payroll reports as required.
• Collaborate with the HR team member to ensure timely receipt of employee data to ensure payroll deadlines are met.
• Keep abreast on latest statutory requirements that affect compensations (e.g., CPF contribution rate changes, tax changes).
• Perform other administrative duties as assigned.

Requirements:

• Diploma in Human Resources, Business Administration, or related field.
• At least 2 years of experience in Human Resource role and related field.
• Strong knowledge of employment laws and statutory regulations.
• Excellent communication and interpersonal skills.
• Able to multitask and prioritize in a fast-paced environment, with ability to manage multiple tasks and projects simultaneously.
• Strong organizational and problem-solving skills.
• Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint.

Responsibilities
• Handle AP/AR/GL functions for the assigned accounts
• Process and verify invoices
• Ensure that all invoices are processed in accordance with financial procedures and are duly supported with properly approved documentations
• Responsible in scheduling payments and ensuring sufficient cashflow
• Handle queries on invoices and payments for internal and external stakeholders
• Prepare monthly vendor statement of accounts reconciliations
• Process requests and ensure they are in compliant with the procurement policies
• Work closely with relevant stakeholders for Finance related maters
• Prepare journal entries and management accounts
• Perform month end and year-end financial closing activities
• Assist with internal and external audit queries
• Assist in system implementation projects and provide support in user acceptance tests
• Any other Ad hoc dues as assigned

Requirements
• Diploma/Degree in Finance/ Business/Accounting with 1-2 years of relevant experience
• Knowledge in SAP will be an advantage but not a must
• Proficiency with Microsoft Office applications, i.e. Microsoft Excel and Word
• Able to multi-task in a dynamic and fast-paced environment
• Highly movated, meticulous, and organized
• Adaptable and versale
• Effective team player and able to work independently

5 Days week based in Raffles Place

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

(WEST SCHEDULE)

Salary: $10.50/hr

Working Hours: Min 3 days /week - No weekends ok

12pm - 9pm

1.30pm - 10.30pm

5pm - 10.30pm.

OR

(EAST SCHEDULE)

Any 8hrs from 10am to 10:30am (10-7/ 12-9/1:30-10:30)

Job Duties

• Attend to queries from customers

• Other ad hoc duties as assigned

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

NEED X30 HEADCOUNT ( Can work with friends XMANY MANY)

Location: Ubix (Ubi MRT), Singapore

Project Duration: 26 Dec to 28 Jan

Working Hours: Monday to Friday, 8:30 AM to 6:00 PM

Pay Rate: $13/hr

Headcount: 30 positions available

• 20 positions (80% Email-based, 20% Call-based)

• 10 positions (Call-based only)

Job Requirements:

Government Clearance: Candidates must have 2 weeks of clearance from the government before starting

• Strong communication skills, particularly in handling emails and phone calls.

• Familiarity with WhatsApp communication platforms is a plus.

• Able to work in a fast-paced environment with attention to detail.

Key Responsibilities:

• Handle and process customer inquiries via emails (for 20 headcount) and calls (for all headcount).

• Support the CDC Vouchers project by ensuring all customer queries are addressed within set deadlines.

• Provide assistance for any WhatsApp-related communication tasks and ensure smooth workflow.

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

As a Manager at IQVIA, you will be responsible for leading teams in the development & delivery of consulting projects. He/She will also be part of the regional consulting group and will have the opportunity to support larger & more complex projects in the Southeast Asia region.

• Participates or leads teams in the design, development and delivery of consulting projects or components of larger, complex projects.
• Reviews and analyzes client requirements or problems and assists in the development of proposals of cost effective solutions that ensure profitability and high client satisfaction.
• Provides direction and guidance to Analysts, Consultants, and where relevant, to Statistical Services assigned to engagement.
• Develops detailed documentation and specifications.
• Performs qualitative and/or quantitative analyses to assist in the identification of client issues and the development of client specific solutions.
• Designs, structures and delivers client reports and presentations that are appropriate to the characteristics or needs of the audience.
• May deliver some findings to clients.
• Recommends improvements and alternative solutions to resolve problems.
• May identify new business opportunities of follow-on work and new leads at assigned client.
• Provides follow-up with client after project deliverable has been completed to ensure client satisfaction.
• Proactively develops broader and deeper knowledge of related consulting methodologies and life sciences market through on the job experience and participation in training opportunities. Begins to develop CoE specific subject matter expertise.
• When acting as Project Manager, proactively manages project timelines and manages day to day communication with the client and team members.

Skills & Experience

• Bachelor’s degree with more than 8 years of relevant experience in consulting; experience in pharmaceutical and/or healthcare industry will be highly advantageous
• Possesses solid project management skills, client influencing and relationship building skills
• Experienced with developing consultative relationships with senior level managers and executives at clients in the pharmaceutical/healthcare industry
• Ability to manage multiple projects, juggle priorities and deliver on tight deadlines
• Knowledge of consulting methodologies, tools and techniques related to functional area
• Excellent presentation, communication and client influencing skills
• Has necessary subject matter expertise to effectively manage projects within a given practice area.

Responsibilities

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

Requirement:

• Proven experience as a Manager or similar executive role
• Experience in planning and budgeting

We regret that only shortlisted candidate will be notified.


PANDA HRESOURCE PTE LTD (Lic No.: 19C9971)
CHONG SHU MIN REG NO.R22107042

Job Responsibilities:

• Point of contact for the retail business in Singapore for all HR related matters
• This is not limited to employee onboarding, payroll, claims and annual leave processes, implementing new HRIS, employer branding etc
• Responsible for monthly payroll processing/checking (30+ HC) + corporate office (abt 20 HC), insurance renewal and office administrative tasks for the Group and retail entities based in Singapore
• Liaison with the Union on all tripartite matters and collective agreement
• Support and leading HR transformation projects aiming to enhance operational efficiency, employee experience and organization culture
• Responsible for end-to-end recruitments across the board
• Manage the employee full life cycle from hire to retire
• Any other ad hoc duties as assigned

Job Requirements:

• At least 5 years of HR experience, preferably in the retail industry will be advantage
• Keen in HR Generalist and regional HR Transformation projects
• Have a mindset for continuous improvement (pro-active to reach out for clarification) and technical savvy
• Strong knowledge of Singapore and Malaysia employment laws and practices
• Possess good communication and interpersonal skills
• Good planning and organizing skills
• Knowledge of TimesSoft would be an added advantage

Interested candidates, submit MS Word resume to [email protected] or contact +65 62251232

☑ Good Career Growth and Personal Development

☑ Professional Coaching and Training

☑ Convenient location (Walking distance from Tanjong Pagar MRT)

The internship will offer:

• An exciting opportunity to get an insight to Singapore’s Employment Act
• Dedicated mentorship

Duties

• Assist Recruitment Consultant with fulfilling the staffing needs of clients and job seekers
• Coordinate and schedule meetings and interviews
• Provide support to the sales team
• Perform Administrative and Data Entry duties
• Provide administrative/secretarial support to the Director
• Assist the Director daily tasks and follow up closely
• Other Ad-hoc duties apply if needed

Requirements

• No experience required, training provided
• Min A Levels
• Strong passion for recruitment and people-oriented
• Possess a positive attitude to learn and grow with the company
• Team player and able to work well with all levels

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv to [email protected] / [email protected].

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

Sales Manager Responsibilities:

Mainly focus on local Singapore market.

• Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Builds trust, value others, communicate effectively, drives execution, foster innovation, focus on the customer, collaborates with others, solves problems creatively and demonstrates high integrity.
• Business planning for sales and marketing.
• Analyse the market trends and competitor activities to find potential customers in the region.
• Perform any other duties assigned by the director.
• Has experience in liquor is a plus.

Sales Manager Requirements and skills:

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.

- F&B Industry

-Training Salary , Phase 1,Phase 2 (confirmation),Promotion to IC (Fast Track)

- Options for Upgrading to Franchise/Trade Partner AFTER 1 year (in good standing)

OWN BOSS AFTER 1 YEAR

- Staff Benefits up to $1000 per month for super performers

- Ezlink Transport Claim

- Free Hostel

☑ Good Career Growth and Personal Development

☑ Professional Coaching and Training

☑ Convenient location (Walking distance from Tanjong Pagar MRT)

The internship will offer:

• An exciting opportunity to get an insight to Singapore’s Employment Act
• Dedicated mentorship

Duties

• Assist Recruitment Consultant with fulfilling the staffing needs of clients and job seekers
• Coordinate and schedule meetings and interviews
• Provide support to the sales team
• Perform Administrative and Data Entry duties
• Provide administrative/secretarial support to the Director
• Assist the Director daily tasks and follow up closely
• Other Ad-hoc duties apply if needed

Requirements

• No experience required, training provided
• Min A Levels
• Strong passion for recruitment and people-oriented
• Possess a positive attitude to learn and grow with the company
• Team player and able to work well with all levels

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv to [email protected] / [email protected].

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

Our client is global leader in international education services. Due to business needs, they are now recruiting a Regional HR Operations Manager to be part of their HR Team for ongoing transformation projects. They are located in the Central - easily accessible.

Duties of Regional HR Operations Manager:

• Oversee HR systems and Compensation & Benefits operations across 7 Southeast Asian markets, ensuring policy compliance and driving People Experience (PX) projects and initiatives.
• Act as a strategic partner to regional and in-country leaders on employment matters, including performance management, compensation, employee relations, compliance, and reporting.
• Facilitate the Annual Performance and Remuneration review by coordinating closely with PX teams at local, regional, and global levels.
• Manage employee data across HR systems, including onboarding, payroll, benefits, and performance, using SuccessFactors.
• Ensure compliance with local employment regulations and provide guidance on policy updates across the region.
• Work with regional and global PX teams to enhance employee experiences through targeted projects and initiatives.

Requirements:

• Degree in related field
• 6 years of relevent experience with regional exposure
• Experience with Successfactor

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Responsibilities:

· To assist the HR & Admin Department in the full spectrum of HR functions and administrative matters.

· Handle recruitment and training activities.

· Handle monthly payroll administration.

· Maintain accurate records in the HR system and employees' personal files.

· Handle foreign work pass applications and renewals.

· Verify and process work injury compensation claims, insurance and medical claims and etc..

· Assist in market survey from MOM and various HR related surveys.

· Prepare and submit government related claims.

· Prepare HR letters (employment contract, confirmation, annual increment and bonus etc.).

· Perform other HR/Admin duties as and when assigned by your immediate Superior (Manager, Admin./HR.).

Requirements:

· Diploma in HRM.

· Meticulous, responsible, organised and detail-oriented.

· Good communication, interpersonal and organisational skills.

· Competent in MS Word and Excel, cuteOffice Payroll and HR System.

· Minimum 3 years’ of working experience in the related field.

· Able to work in a fast phased environment.

· A quick learner.

Other information:

· 5 days work week, office hours (8.30a.m. to 6.00p.m.).

· Work location: Tuas.

· Annual leave, insurance coverage and medical benefits.

As part of this position, you will be involved in a comprehensive range of HR functions, including but not limited to recruitment, onboarding, employee relations, payroll, policy review, performance management, budgeting, and forecasting. Close collaboration with the management and corporate strategy team will be required, as you gain a thorough understanding of the various people-related challenges facing the organisation. You will be the go-to person for implementing solutions related to HR processes, ensuring compliance with labour laws and government regulations. In order to succeed in this role, you will need to think creatively, analyze data, challenge established practices, and at times, transform the way things are done.

Responsibilities

• Assist in employee payroll processing
• Assist in recruitment process, including screening resume, conducting preliminary telephone interview and interview arrangement
• Apply work passes for foreign workers including renewal and cancellation
• Prepare employment contracts and letters of appointment, confirmation and promotion
• Assist in CPF submission and preparation of tax submission and clearance
• Maintain employee database and update employee leave and entitlement records
• Manage and resolve employee relations issues
• Review and update organisation policies
• Review and configure current HR processes and strategy to boost overall productivity, increase performance and employee satisfaction
• Identify and draw on analytical tools and techniques to gather new insights, develop creative HR approaches and provide recommendations to people issues
• Assist in company accounting system

Qualifications

• BA/BSc degree in Business, HR or related discipline
• Excellent communication, presentation and interpersonal skills
• Ability to work within deadlines and well-organised in handling multiple tasks
• Strong and proven track record of managing people
• Meticulous with an eye for detail
• Humble and eager to learn
• Display strong initiative and able to work independently with minimal supervision
• Able to proficiently communicate in English and Mandarin as some of our customer base communicate mostly in Mandarin.

About ACP

Established in 1997, ACP originated as an Education Technology Service Provider, driven by a vision to integrate technology into classroom education for Singaporean students. Over time, we've adapted to the changing technological landscape, expanding our offerings and services. At our core, we remain dedicated to training individuals across corporate, adult, and student demographics. Leveraging our extensive experience in classroom instruction, we've crafted specialized online platforms for trainers, ensuring a tailored approach to meet their unique requirements.

Recognizing the significance of both training and learning, we continuously refine our methodologies and delivery techniques to enhance learner engagement. Customer satisfaction stands as a pillar of our philosophy, underscored by our attainment of the ISO 9001 certification in 2010, marking us as the inaugural small-medium enterprise (SME) to achieve this milestone. Upholding the ISO 9001:2015 QMS standard, we prioritize customer-centric practices and safety, recently securing bizSAFE Level 3 certification.

Collaborating with esteemed partners like SingTel, Adobe, Microsoft, Articulate, and others, we forge strategic alliances within the ICT sector, fostering mutual success. While initially rooted in Singapore, our footprint now extends to the Philippines, China, and Indonesia, championing Singapore's reputation internationally. ACP remains steadfast in supporting Singapore's global presence while delivering top-notch educational technology solutions.

Roles and responsibilities:

1. Recruitment (~50%)

• Oversee the recruitment and management of various full-time positions, including ICT trainers, software developers, and healthcare assistants, as well as facilitating mid-career traineeships and internships.
• Lead comprehensive recruitment processes from start to finish, encompassing tasks like candidate sourcing, conducting interviews, assessing qualifications, and executing initial interview rounds.
• Deliver constructive feedback and assessments of candidates post-initial interview rounds to hiring managers, internal stakeholders, or external stakeholders as needed.
• Sustain a robust talent pool, ensuring a readily available resource of potential candidates for future requirements.

2. HQ and Seconded Staff Management and Support (~35%)

• Coordinate the strategic deployment, relocation, and succession planning of seconded personnel to ensure seamless continuity at client sites.
• Oversee employee advancement, fostering a vibrant and efficient company culture while monitoring individual progress.
• Address HR inquiries from colleagues and manage grievance cases when necessary.
• Contribute to monthly payroll activities and facilitate government program claims (e.g., traineeships) for optimal operational support.

3. Overseeing and optimizing training initiatives (~15%)

• Collaborate extensively with internal stakeholders to implement HR initiatives aimed at enhancing company performance and fostering increased efficiency among employees.
• Assess the training requirements of new hires and actively guide them through the necessary training programs.
• Regularly interact with colleagues to evaluate their needs and recommend training when required.

Requirements:

• A Degree or Diploma in Human Resource Management, Social Sciences, or a related field.
• Possess a minimum of 1 year of relevant work experience; however, applicants lacking relevant experience are welcome to apply and will be evaluated on an individual basis.
• Should feel at ease collaborating with various stakeholders.
• Key attributes required are the ability to work independently and in a team, accountability, task-oriented focus, and adeptness in multitasking.
• Only Singaporeans or PRs need to apply.
• Interested applicants, please apply through the portal here on MyCareersFuture.

Job Summary

As the Clinic Manager of Sin Kang TCM Clinic, you play a vital function as the connexion between Sin Kang, and our customers. You will oversee the daily operations of the clinic, including the management of manpower, logistics, revenue, customer service delivery, administrative excellence, and clinical training for clinic staff. A core member of the Clinical Team, reporting to Operations Manager of Sin Kang, you will be required to collaborate with various internal stakeholders in order to ensure that Sin Kang’s business and products are accurately represented in the market.

What you will get in return

In return, you get to enjoy the excitement of working in a growing & dynamic localise TCM culture. This will be a fulfilling role for you to take ownership of your own clinic operations, revenue, business development and marketing campaigns.

Key Responsibilities

Clinic Operations

• Responsible for daily operations of these service points, including front counter services, administrative, and operational matters, and partnering all clinic staff, TCM Physicians and backend operation team to solve system and process issues.
• Responsible for daily clinical meeting with all staff before any clinic operations.
• Provide essential support to all levels in the Clinic when required, and responsible in ensuring good workplace behaviour and identify issues and use resources to resolve.
• Supervise and manage the clinic’s appointment calendar.
• Establish and administer clinic specific policies and oversee system standard work.
• Maintain consistent SOP protocols for various tasks such as patient registration, queue management, medication dispensing, invoicing, and payment collection, claim submission, drug inventory management, and general cleanliness.
• Manage the financial and administrative aspects of the clinic, such as clinic facilities, equipment, medical supplies, and resources in relation to cost management, organising files and information, as well as maintaining accurate records of petty cash and billings.
• Responsible for inventory management. Evaluates stock levels of supplies and oversees repair or replacement of equipment and supplies.
• Responsible in providing innovative solutions to address all clinic operational shortcomings and escalation workflow to Operations Manager, when required.
• Build relationships with all stakeholders, engendering trust, confidence, loyalty, awareness, and mutual benefits.

Revenue, Finance and Corporate Governance

• Responsible for achieving the weekly and monthly sales revenue and financial targets for the clinical services assigned and be responsible for developing and carrying out business plans in conjunction with Operations Manager, and heads of departments/divisions to ensure that revenue goals are reached.
• Scope of business management includes clinic’s annual financial budgeting and regular reviews with all heads of departments/divisions, TCM Physicians, and development of new treatment services.
• Devise, implement and report all monthly clinic and staff’s sales revenue performance indicators and goals.
• Support and implement all business development and marketing campaigns planned for the Clinic.
• Ensure compliance with guidelines set by the Ministry of Health (MOH), Traditional Chinese Medicine Practitioners Board (TCMPB).
• Implement clinical administrative policies and initiate actions to enhance patient care programmes.

Service Excellence Management

• Collaborate with other department teams to ensure a positive experience for patients along the continuum of care.
• Provide quality service to patients including but not limited to answering queries and following-up over phone calls.
• Responsible for achieving customer satisfaction targets in partnership with the Operations Manager.
• Responsible for devising innovative ways to continually improve clinic service levels and ensuring great hospitality and total customer satisfaction.
• Communicate & resolve all patient queries & complaints in a professional manner & establish strong customer relationship with all patients/customers.
• Guide and support participation in patient care delivery regularly.
• Execute clinical administrative policies and initiate action to enhance patient care programmes.

People and Resource Management

• Understand future staffing requirements and create, execute and support clinical staff recruitment and retention strategies with Operations Manager and HR Manager.
• Identify position specific job responsibilities and core competencies to create clear job descriptions.
• Manage a team of TCM Physicians, patient relations officers, and therapists, providing customer services in service points, ensuring smooth and efficient clinical operations, conduct appraisals for these staff.
• Responsible for ensuring that all clinic staff receive appropriate induction, orientation, and training so that they possess appropriate skills and knowledge to carry out their jobs.
• Manage and allocate manpower rostering at clinic.
• Keep and monitor staff records and time attendance to include leave and sick days.
• Any ad hoc duties as assigned.

Requirements

• This role is a direct reporting to Operations Manager.
• Minimum requirement of GCE O Level, Diploma or Degree Holder will be a plus.
• At least 2 – 3 years of relevant work experience, with practical aspects of TCM Clinic/Aesthetics/ SPA operations is an added advantage.
• Knowledge in TCM would be an added advantage.
• Proven performance with strong track record in personal & clinic sales will be an added advantage.
• Proven performance with strong track record in supervisory experience and ability to lead and manage a team effectively.
• A team player, ability to exercise initiative, manage pressure, multi-task, and work independently in a fast-paced TCM, Beauty & Wellness environment.
• Good communication skills (both verbal and written in English and Mandarin) and excellent interpersonal skills, for daily communication with Mandarin-speaking patients and colleagues.
• Meticulous and analytical, possess good organisational, resourceful, problem-solving, co-ordination and communication skills.
• Excellent Office 365 skills, such as Spreadsheet, Words, and PowerPoint.
• Must be able to work on weekends and public holidays.

Work Location: Multiple locations across Singapore!

Interested candidates, kindly submit your updated resume via online. Alternatively, you may call our Human Resource Department at 6884 4772. Attractive remuneration package commensurate with relevant experience.

We regret that only shortlisted candidates will be notified.

For more information, please visit and follow our LinkedIn Page https://www.linkedin.com/company/sinkangtcm for exciting updates.

You will assist the Manager on the Simple tasks as follows:

1). Advertisements

2) Selection of suitable candidates

You need to be independant and cheerful and have positive vibes.

Work Remotely from home.

Remuneration:

High hourly pay

HIgh commission incentives

Flexible Part Time Hours.

We welcome all Homemakers to apply.

Shortlisted candidates will be notifed for an interview online.

Apply now.

Manning of General Office counter;

Attend to queries from students, parents or members of public (phonecalls & walk ins)

Assist in general administrative and student related duties

Checking of documents for Financial Assistance application

Maintaining of Financial Assistance list

Preparing outcome letter for Financial Assistance

Guide staff for incident report

Preparing early dismissal slip for unwell students

Oversee bus booking orders

Assist in basic financial duties (work payment officer on follow up)

Assist in other office or admin duties assigned by the Authority