Role Summary

• Responsibilities: Providing administrative and organisational support to several members of our senior management and leadership team, offering the best possible service to reduce their administrative burden
• Requirements: No prior experience is required for this role. Instead, we are looking for candidates who possess a range of soft skills like attention to detail, strong communication, organisational skills, customer service, and more
• Salary: $2,500 to $3,500 per month, depending on your previous experience
• Benefits: Hybrid working options, generous holiday allowance, flexible working hours, private medical insurance, comprehensive travel insurance, full funding for external training, comprehensive travel insurance and more
• Role Type: Full-time, permanent
• Start Date: We are currently recruiting for start dates in 2024
• Location: Please note that this role is available in our Singapore office

About the Role

This is an exciting time to join the Costello Medical team as we are growing rapidly both in Singapore and internationally. This growth has been driven by our commitment to delivering exceptional levels of customer service and high-quality work. We are seeking a proactive and enthusiastic individual to provide support to our senior management team in our Singapore office. You will take on significant responsibility for their administration to ensure the continued success of the running of the Singapore office, and you will also play an instrumental role in coordinating a variety of exciting projects.

As a Personal Assistant at Costello Medical, you will support several members of our leadership team. You would also be responsible for acting as the first point of contact for internal and external queries and requests. As well as supporting senior colleagues with diary management, collating agendas, attending meetings and taking minutes, you will also be responsible for:

Key responsibilities will include:

• Managing the diaries of those you support, including scheduling and rearranging meetings, adding important events and project deadlines, arranging meeting rooms, and more
• Minute taking in meetings and assisting in following up on agreed actions afterwards, to support project delivery
• Scheduling events, including researching costs and providing budgets, liaising with venues, and booking facilities
• Assisting with the organisation of both domestic and international travel, as well as preparing itineraries for those you support
• Drafting, and reviewing the accuracy of, documents and presentations
• Contributing to the wider aims of the company, wherever possible
• Copying scientific details between different document types
• Answering telephones and taking messages
• Making purchases and processing expenses
• Proactively identifying additional ways in which the administrative burden on those you support can be lessened
• Responding to personal administrative tasks
• Other ad-hoc tasks in support of the rest of the Operations division and the wider Singapore office, including scheduling and arranging of interviews

A Day in the Life of a Personal Assistant

To learn more about a typical day for a Personal Assistant at Costello Medical, please click here: https://www.costellomedical.com/day-in-the-life/pe...

Career Profile

We offer many opportunities for personal and professional development at Costello Medical. Please click below to read first-hand accounts from our colleagues about their time with the company: https://www.costellomedical.com/careers/working-at...

About You

At Costello Medical, our approach to recruitment focuses on entry-level recruitment and developing talent from within. Our Personal Assistant role is no exception, and we welcome applications from candidates with no prior experience who are looking to make the first step in their career. You will work closely with the wider Personal Assistant team based across the UK and around the globe, receiving continuous on-the-job training, mentorship, and guidance throughout your career. This comprehensive internal training will enable you to quickly take on increasing responsibility in support of your senior colleagues. There will also be fully funded external training opportunities available as you continue to build your career as a Personal Assistant.

You will be hard-working, motivated, and thrive in a fast-paced environment. Most importantly, you will enjoy making a positive difference to the working lives of the managers you support, which will include striving to reduce their administrative burden.

Essential requirements for the role are:

• An excellent level of written accuracy, attention to detail, and the ability to critically review your own work in terms of presentation, style, and content
• Exceptional organisational skills and the ability to apply these in the way you plan your work and approach tasks. This includes planning your own time effectively to ensure deadlines are met
• The ability and desire to understand project objectives, appreciating how individual tasks feed into the bigger picture of the project
• An aptitude for delivering outstanding customer service and the ability to tailor your communication style (such as tone and frequency of interaction) to suit various audiences and situations, while considering the needs of others, both internally and externally
• The ability to present concerns or feedback in an honest yet constructive way
• Skilled in relationship building, displayed both internally and externally
• An excellent level of productivity, whilst effectively utilising time and resource available
• A high degree of tact, discretion and professionalism when dealing with confidential information
• Excellent proficiency in written English and arithmetic
• Fluency in Outlook, Microsoft Word, Excel, and PowerPoint

About Costello Medical

Costello Medical is a rapidly growing global healthcare agency specialising in medical communications, market access and health economic and outcomes research. We work with a wide range of clients, including the industry’s most successful pharmaceutical and medical technology companies, patient and public health bodies and charitable organisations. Our mission is to be a community of the very best people, building trusted partnerships across the healthcare sector by delivering an exceptional service. Our vision is to be a leading global partner consistently striving for meaningful and outstanding contributions that improve people’s health and lives.

We are committed to our company values which are central to creating our fun, friendly and innovative workplace in which we strive to deliver the highest standards of quality. As a result, we have been listed in The Top 100 Companies to Work For list for over six consecutive years.

On 27th May 2022 Costello Medical received its certification as a B Corporation. We are really proud of this achievement as it demonstrates that Costello Medical is meeting the highest standards of verified social and environmental performance. We underwent a rigorous assessment that covered the whole of our business including employee benefits, charitable giving and sustainability. We believe this certification is external validation of our mission to be a force for good.

The Recruitment Process

Our recruitment process includes an assessment for you to complete in your own time, followed by a telephone interview with a member of the Talent Acquisition team. If successful, you will be invited to an interview with senior members of the Singapore office. Our standard recruitment process lasts around 2 to 4 weeks, however this can be adapted if necessary.

As an equal opportunity employer, we are committed to fostering a diverse and inclusive workforce and, throughout the recruitment process, there are a number of reasonable adjustments we can provide. Please click here to read more about this and contact the People Team via [email protected] should you require reasonable adjustments at any stage.

We are currently recruiting for a start date in 2024 and you will be asked to state your availability on your application form. We can also consider applications from those seeking a deferred start date in 2024. Whilst there are no set application deadlines, we would strongly recommend applying as early as possible so that we can begin processing your application, as the role will close when a suitable candidate is found.

Please note that this role is available in our Singapore office. You can learn more about our office locations here: www.costellomedical.com/careers/locations

What We Offer

• A starting salary of S$2,500 to S$3,500 per month, depending on your previous experience. Salary increases are typically awarded after 12 months and will then be reviewed on a yearly basis
• 18 days’ annual leave plus public holidays
• Private medical insurance
• Flexible benefits scheme offering additional holiday, cash payments and wellbeing benefits
• Paid study leave and funding for external qualifications
• Comprehensive travel insurance
• Flexible working hours
• Regular company-funded social activities

Please click here to learn about our reward package and the other benefits of working for Costello Medical: https://www.costellomedical.com/careers/benefits-package-in-singapore/

How to Apply

You are required to submit your CV and a cover letter via our online application form. In your cover letter, you must explain why you think you would be suited to the role and why you would like to join Costello Medical, with examples to support both. As written communication is a vital skill for this role, if your cover letter is suspected to have been generated by artificial intelligence (AI), your application is likely to be disqualified.

Please contact the Talent Acquisition team at [email protected] if you have any questions about the role or application process.

Visa Sponsorship

Please note that we are unable to support Employment Pass applications for this role and you will therefore need the right to work in Singapore independently from the company.

Role Summary

• Responsibilities: Providing administrative and organisational support to several members of our senior management and leadership team, offering the best possible service to reduce their administrative burden
• Requirements: No prior experience is required for this role. Instead, we are looking for candidates who possess a range of soft skills like attention to detail, strong communication, organisational skills, customer service, and more
• Salary: $2,500 to $3,500 per month, depending on your previous experience
• Benefits: Hybrid working options, generous holiday allowance, flexible working hours, private medical insurance, comprehensive travel insurance, full funding for external training, comprehensive travel insurance and more
• Role Type: Full-time, permanent
• Start Date: We are currently recruiting for start dates in 2024
• Location: Please note that this role is available in our Singapore office

About the Role

This is an exciting time to join the Costello Medical team as we are growing rapidly both in Singapore and internationally. This growth has been driven by our commitment to delivering exceptional levels of customer service and high-quality work. We are seeking a proactive and enthusiastic individual to provide support to our senior management team in our Singapore office. You will take on significant responsibility for their administration to ensure the continued success of the running of the Singapore office, and you will also play an instrumental role in coordinating a variety of exciting projects.

As a Personal Assistant at Costello Medical, you will support several members of our leadership team. You would also be responsible for acting as the first point of contact for internal and external queries and requests. As well as supporting senior colleagues with diary management, collating agendas, attending meetings and taking minutes, you will also be responsible for:

Key responsibilities will include:

• Managing the diaries of those you support, including scheduling and rearranging meetings, adding important events and project deadlines, arranging meeting rooms, and more
• Minute taking in meetings and assisting in following up on agreed actions afterwards, to support project delivery
• Scheduling events, including researching costs and providing budgets, liaising with venues, and booking facilities
• Assisting with the organisation of both domestic and international travel, as well as preparing itineraries for those you support
• Drafting, and reviewing the accuracy of, documents and presentations
• Contributing to the wider aims of the company, wherever possible
• Copying scientific details between different document types
• Answering telephones and taking messages
• Making purchases and processing expenses
• Proactively identifying additional ways in which the administrative burden on those you support can be lessened
• Responding to personal administrative tasks
• Other ad-hoc tasks in support of the rest of the Operations division and the wider Singapore office, including scheduling and arranging of interviews

A Day in the Life of a Personal Assistant

To learn more about a typical day for a Personal Assistant at Costello Medical, please click here: https://www.costellomedical.com/day-in-the-life/pe...

Career Profile

We offer many opportunities for personal and professional development at Costello Medical. Please click below to read first-hand accounts from our colleagues about their time with the company: https://www.costellomedical.com/careers/working-at...

About You

At Costello Medical, our approach to recruitment focuses on entry-level recruitment and developing talent from within. Our Personal Assistant role is no exception, and we welcome applications from candidates with no prior experience who are looking to make the first step in their career. You will work closely with the wider Personal Assistant team based across the UK and around the globe, receiving continuous on-the-job training, mentorship, and guidance throughout your career. This comprehensive internal training will enable you to quickly take on increasing responsibility in support of your senior colleagues. There will also be fully funded external training opportunities available as you continue to build your career as a Personal Assistant.

You will be hard-working, motivated, and thrive in a fast-paced environment. Most importantly, you will enjoy making a positive difference to the working lives of the managers you support, which will include striving to reduce their administrative burden.

Essential requirements for the role are:

• An excellent level of written accuracy, attention to detail, and the ability to critically review your own work in terms of presentation, style, and content
• Exceptional organisational skills and the ability to apply these in the way you plan your work and approach tasks. This includes planning your own time effectively to ensure deadlines are met
• The ability and desire to understand project objectives, appreciating how individual tasks feed into the bigger picture of the project
• An aptitude for delivering outstanding customer service and the ability to tailor your communication style (such as tone and frequency of interaction) to suit various audiences and situations, while considering the needs of others, both internally and externally
• The ability to present concerns or feedback in an honest yet constructive way
• Skilled in relationship building, displayed both internally and externally
• An excellent level of productivity, whilst effectively utilising time and resource available
• A high degree of tact, discretion and professionalism when dealing with confidential information
• Excellent proficiency in written English and arithmetic
• Fluency in Outlook, Microsoft Word, Excel, and PowerPoint

About Costello Medical

Costello Medical is a rapidly growing global healthcare agency specialising in medical communications, market access and health economic and outcomes research. We work with a wide range of clients, including the industry’s most successful pharmaceutical and medical technology companies, patient and public health bodies and charitable organisations. Our mission is to be a community of the very best people, building trusted partnerships across the healthcare sector by delivering an exceptional service. Our vision is to be a leading global partner consistently striving for meaningful and outstanding contributions that improve people’s health and lives.

We are committed to our company values which are central to creating our fun, friendly and innovative workplace in which we strive to deliver the highest standards of quality. As a result, we have been listed in The Top 100 Companies to Work For list for over six consecutive years.

On 27th May 2022 Costello Medical received its certification as a B Corporation. We are really proud of this achievement as it demonstrates that Costello Medical is meeting the highest standards of verified social and environmental performance. We underwent a rigorous assessment that covered the whole of our business including employee benefits, charitable giving and sustainability. We believe this certification is external validation of our mission to be a force for good.

The Recruitment Process

Our recruitment process includes an assessment for you to complete in your own time, followed by a telephone interview with a member of the Talent Acquisition team. If successful, you will be invited to an interview with senior members of the Singapore office. Our standard recruitment process lasts around 2 to 4 weeks, however this can be adapted if necessary.

As an equal opportunity employer, we are committed to fostering a diverse and inclusive workforce and, throughout the recruitment process, there are a number of reasonable adjustments we can provide. Please click here to read more about this and contact the People Team via [email protected] should you require reasonable adjustments at any stage.

We are currently recruiting for a start date in 2024 and you will be asked to state your availability on your application form. We can also consider applications from those seeking a deferred start date in 2024. Whilst there are no set application deadlines, we would strongly recommend applying as early as possible so that we can begin processing your application, as the role will close when a suitable candidate is found.

Please note that this role is available in our Singapore office. You can learn more about our office locations here: www.costellomedical.com/careers/locations

What We Offer

• A starting salary of S$2,500 to S$3,500 per month, depending on your previous experience. Salary increases are typically awarded after 12 months and will then be reviewed on a yearly basis
• 18 days’ annual leave plus public holidays
• Private medical insurance
• Flexible benefits scheme offering additional holiday, cash payments and wellbeing benefits
• Paid study leave and funding for external qualifications
• Comprehensive travel insurance
• Flexible working hours
• Regular company-funded social activities

Please click here to learn about our reward package and the other benefits of working for Costello Medical: https://www.costellomedical.com/careers/benefits-package-in-singapore/

How to Apply

You are required to submit your CV and a cover letter via our online application form. In your cover letter, you must explain why you think you would be suited to the role and why you would like to join Costello Medical, with examples to support both. As written communication is a vital skill for this role, if your cover letter is suspected to have been generated by artificial intelligence (AI), your application is likely to be disqualified.

Please contact the Talent Acquisition team at [email protected] if you have any questions about the role or application process.

Visa Sponsorship

Please note that we are unable to support Employment Pass applications for this role and you will therefore need the right to work in Singapore independently from the company.

Responsibilities:

• Provide full spectrum of secretarial support to Director
• Conduct market research and organizational activities on behalf of Director
• Assist in business oriented matters
• Perform vendor negotiation activities for business needs
• In charge of all private and confidential materials of the organization and Director
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Any other ad-hoc tasks assigned

Requirements:

• Diploma / Degree in any discipline
• No experience Needed (Training Provded)
• Able to work in fast-paced environment
• Comfortable with multi-tasking
• Maintains confidentiality and possess sense of urgency
• Highly organised, detail-oriented and responsible

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

We are looking to speak to Operations Managers!

You will be responsible for the effective development, implementation and management of operations in the Singapore office. You will also play a crucial role in the success of the Secretarial Services Team in the Singapore office and will have overall responsibility for the team’s delivery!

Responsibilities

• Office Administration- Responsible for the smooth and efficient running and delivery of all Operations functions
• Management of Secretarial Services Team- Active involvement in management of the Secretarial Services Team to ensure agreed KPIs are met and reassessed as appropriate
• Facility Management- Act as appointed contact vis-à-vis the building’s landlord and management office and maintain credible tenant/landlord relations
• Compliance and Risk Management- Develop, update and review various local office policies and ensure that the office complies with the local regulatory and other requirement

Requirements

• Fluency in both oral and written English
• Good presentation skills
• Minimum 7 years of experience ideally in an Operations role within professional services
• Experience in supervising teams and working with senior stakeholders
• Ability to challenge existing procedures and policies
• Strong MS Office skills and good overall IT literacy
• Degree (or equivalent)

iKas International (Asia) Pte Ltd

“Sanderson-iKas” is the brand name for iKas International (Asia) Pte Ltd

EA License No.: 16S8086

EA Reg Personnel No.: R21101138

WE HELP YOU SHAPE YOUR FUTURE.

Working in a fun open concept office with great vibes!

Job scope:

• Supports human resources processes by administering tests, scheduling appointments, conducting orientation, maintaining records and information.
• Submits employee data reports by assembling, preparing, and analyzing data.
• Welcomes new employees to the organization by conducting orientation.
• Maintains employee information by entering and updating employment and status-change data.
• Answers the telephone, relays messages, and maintains equipment and supplies.
• Maintains quality service by following organization standards.

Requirements:

• Able to be independent
• Good communication skills
• Confident
• Orienting
• Maintaining employee files

KPay is a fintech company where we combine payment solutions with our financial technology platform that connects merchants to affordable business solutions that they need. A soon-to- be "unicorn" (USD 1+ billion valuation worth), we build a complete merchant service ecosystem that accelerates growth for businesses of all sizes.

Responsibilities:

• Accountable for securing merchants through a hands-on sales strategy and outreach.
• Spearheading merchant acquisition initiatives, involving prospect identification,negotiation, and the refinement of essential sales methodologies.
• Collaborating closely with merchants to guarantee a seamless onboarding process andsuccessful deal closures.
• Serving as the primary contact and intermediary for merchants, addressing andmanaging their inquiries.
• Cultivating strong relationships and delivering additional value to merchants toenhance platform performance.
• Tailoring strategies to align with the unique characteristics of the Singapore market,aiming not just to meet but surpass final sales goals and KPIs.

Requirements:

• Over 2 years of expertise in B2B sales, merchant acquisition, and/or POS and payments systems
• Enthusiastic about technology, fintech, and the retail sector, demonstrating the correct mindset and an ambition to advance in your professional journey
• Possesses robust interpersonal abilities and a willingness to go above and beyond for our merchants
• Sociable with proficient bilingual communication skills essential for engaging with our merchants
• Highly motivated and energetic individuals with a keen eagerness to acquire new knowledge

☑ Good Career Growth and Personal Development

☑ Professional Coaching and training

☑ Convenient location (Walking distance from CBD MRT)

The internship will offer:

• An exciting opportunity to get an insight to Singapore’s Employment Act
• Dedicated mentorship

Duties

• Assist Recruitment Consultant with fulfilling the staffing needs of clients and job seekers
• Coordinate and schedule meetings and interviews
• Provide support to the sales team
• Perform Administrative and Data Entry duties
• Provide administrative/secretarial support to the Director
• Assist the Director daily tasks and follow up closely
• Other Ad-hoc duties apply if needed

Requirements

• No experience required, training provided
• Min A Levels
• Strong passion for recruitment and people-oriented
• Possess a positive attitude to learn and grow with the company
• Team player and able to work well with all levels

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

Job Overview:

As the Restaurant Operations Manager, you will play a pivotal role in revamping and expanding our Vietnamese restaurant with three existing outlets. We are seeking a dynamic and experienced individual to oversee the day-to-day operations, enhance customer experience, and drive the strategic expansion of our brand.

Responsibilities:

Operations Management:

1. Optimize Operational Efficiency: Streamline and standardize operational procedures across all outlets.
   Implement cost-effective measures to improve overall efficiency.
   
2. Quality Control: Ensure adherence to quality standards in food preparation, presentation, and service.
   Monitor and maintain high levels of cleanliness and hygiene.
   
3. Staff Management: Oversee recruitment, training, and development of restaurant staff.
   Create and maintain a positive work environment to enhance staff morale.
   

Customer Experience Enhancement:

1. Customer Service Excellence: Develop and implement strategies to enhance customer satisfaction.
   Monitor customer feedback and implement improvements accordingly.
   
2. Menu Development and Innovation: Collaborate with the culinary team to revamp and innovate the menu.
   Introduce new dishes and culinary experiences to attract and retain customers.
   

Expansion and Growth Strategy:

1. Market Analysis: Conduct market research to identify expansion opportunities.
   Stay informed about industry trends and competitors.
   
2. New Outlet Openings: Lead the planning and execution of new outlet openings.
   Ensure seamless integration of new outlets into existing operations.
   
3. Revenue and Profitability: Develop and implement strategies to increase sales and profitability.
   Monitor financial performance and implement corrective measures as needed.
   

Administrative Duties:

1. Inventory Management: Oversee inventory control and ordering processes.
   Minimize waste and optimize stock levels.
   
2. Reporting: Generate regular reports on key performance indicators and operational metrics.
   Provide insights and recommendations for improvement.
   

Qualifications:

• Proven experience in restaurant operations management, preferably in the hospitality industry.
• Strong leadership and team management skills.
• Excellent understanding of Vietnamese cuisine and culinary trends.
• Ability to work in a fast-paced and dynamic environment.
• Exceptional communication and interpersonal skills.

Benefits:

• Competitive salary and performance-based bonuses.
• Opportunities for career growth within a rapidly expanding restaurant chain.
• Employee discounts and other perks.

• Guide and oversee a team of technical professionals, including project and system engineers, to deliver project management, system commissioning, technical support, and pre-sales services. The aim is to meet customer requirements and fulfill the company's objectives.
• Set up clear communication within the team. Keep everyone informed about project updates, organizational changes, and other important information.
• Evaluate performance, establish goals, and offer feedback to team members to boost their performance and promote career development.

Requirements:

• Degree in Electronics Engineering or equivalent.
• At least 5 years of supervising a group of engineers experience in Security Industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our reputable client in Singapore is looking for Operational Risk (OR) manager to join their team in Singapore.

This position reports to the Operational Risk (OR) manager of T&M and works closely with the Operational Risk team in the following key areas :

a) Drive/Participate in the implementation of the risk and control dashboard used to facilitate risk control monitoring and reporting processes

b) Develop user acceptance test (UAT) cases/scenarios and perform the necessary UAT testing and system verifications.

c) Design and maintain User Guides/procedural documents

d) Perform remediation in relation to MAS 626 requirements for Treasury and Markets.

e) Work with the T&M OR team to build a database of key risk and control indicators and to design the various OR reporting dashboards/charts

f) Perform Risk & Control Self-Assessment testing to ascertain the effectiveness of existing controls.

g) Participate in any new projects, products, etc to the extent where processes need to be reviewed, re-engineered and implemented.

Requirements:

Experience in implementation of the risk and control dashboard used to facilitate risk control monitoring and reporting processes

Develop user acceptance test (UAT) cases/scenarios and perform the necessary UAT testing and system verifications.

Perform remediation in relation to MAS 626 requirements for Treasury and Markets.

Perform Risk & Control Self-Assessment testing to ascertain the effectiveness of existing controls.

Interested applicants may submit your detailed resume to [email protected] in MS Word format.

We regret to inform that only shortlisted candidates will be contacted.

EA License No. 01C4394 • RCB No. 200007268E • EA Registration No. R1329705 (Lopez Geraldine Pascual)

• Responsible for all the cost estimates for tender projects.
• Participate in value engineering and determining the price of the service.
• Monitor any major contractual status, arise after discussion with project sites.
• Review and ensure timely and accurate payment response are certified to the subcontractor’s monthly claims.

Requirements:

• Degree in Quantity Surveying, Electrical/Mechanical Engineering or equivalent
• At least 8 years in Mechanical and Electrical/General Construction/Civil
• Construction experience.
• Proficient from pre-contract stage to post-contract stage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

JOB RESPONSIBILITIES:

• Develop, plan, implement and manage all sales activities resulting in optimised sales and profits consistent with annual sales budgets and supporting short term and long run objectives as a Division Manager
• Lead and efforts of opportunity channel, relationship management and program execution to optimise markets growth
• Set divisional business goals for high performance and growth
• Develop long-term strategies business plans to maintain a leading position in the marketplace
• Development work and business trip to SEA, India, China, Korea
• Manage resources, including the attracting, hiring and retention of personnel
• Review and evaluate financial statements, sales and activity reports, and other performance data and program improvement
• Foster an organizational culture of proactive compliance with internal standards, and policies
• Lead negotiations, networking, and relationship-building with strategic customers
• Establish an effective working relationships with vendors to ensure synergy between relevant parties
• Challenge new ideas in line with risks and opportunities and assess new business growth opportunities
• Accountable for plan, result and related with improvement activity to Headquarter in Japan, and report to them frequently
• Regular discussion with affiliated company for our management and direction

JOB REQUIREMENTS:

• Senior trader with Professional knowledge for plastic resin and plastic films, involved in principal trading of plastic resin and plastic films for packaging
• Min. 15 years experiences as a Sales of plastic resin and plastic films etc in Chemical trading company
• Well-versed in the industry landscape and strong network within the industry
• Has networking and the experience in our industry (the mainly Japanese-resin industry)
• Possess strong planning, management, and leadership skills
• Ability to think creatively and strategically
• Good interpersonal skills with the ability to build rapport with staff, vendors and customers
• Ability to work well in an unstructured yet flexible environment
• Ability to motivate a wide range of staff from diverse backgrounds
• Preferably candidates with few job changes in the past
• High level of Japanese language ability to communicate with the Japanese parent company in oral, written form and readings as meeting and reporting will be required in Japanese language.

Store Assistant

Working Days & Hours: 5 days | Mon-Fri: 8am to 5pm
Working Location: Bedok
Salary Range: Basic $2000-$2200

Job Responsibilities:

• Perform daily issuing, stacking and picking tasks.
• Ensure work orders are completed and issued to production lines within the deadline
• Product carton packing, palletize with shrink wrap.
• Update inventory system timely when issuing production material.
• Practice good housekeeping and 5S.

Job Requirement:

• Relevant Experience

Tan Jia Jun | REG No: R23112681

The Supreme HR Advisory Pte Ltd| EA No: 14C7279

HR Assistant

Working Days & Hours: 5 days | Mon-Fri: 8am to 5pm
Working Location: Bedok
Salary Range: Basic $2200-$2600

Job Responsibilities:

• Performs day-to-day broad range of HR activities including proper filing of documents
• Assisting with the process of recruitment such as, screening candidates, assist with scheduling interview, and issuing employment contracts
• Handle benefits and claims administration
• Maintain accurate HR database and up-to-date employee records
• Generates and maintain regular HR reports as required
• Handle any other ad-hoc duties as and when required

Job Requirement:

• Relevant Experience

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

The Operations Manager is to manage and oversee the Profit & Loss for each outlet. You will plan and set KPI on the sales, profits, cost of goods, quality service and clinliness; partnership with Group Chef and kitchens to develop strategie and achieving the business target. You will also required to work closely with HR on manpower planning, performance and reward systems.

Job Responsibilities

• Plan and create business action plans, strategies and work with Restaurant Managers and Head Chef on menu engineering menu and to ensure smooth implementation and proper tracking are in place, in terms of costing sheet, improving work process, sales, profit, COGs, upselling and propositions for staff incentives.
• Facilitate commercial business and operations with creativity and innovations.
• Oversee the overall operational activities, optimising staff productivity and efficiencies at all time.
• Analyse past business and financial trends, threats, and growth opportunities for the respective outlet.
• Generate and produce bi-monthly updates and monthly report with the HQ team.
• Introduce new menu item, food presentation, service delivery and tone of voice to upkeep the brand image standard for each concept.
• Manpower planning, participate in recruitment and onboarding process.
• Keep Operations Team motivated and positive, build confidence and providing emotional and technical support.
• Assess and evaluate team members performance and provide constructive feedback.
• Ensure all operational standards in terms sanitation requirements, food safety regulations, operations licenses and loss prevention are consistently met.
• Gather guests’ feedback and implement any corrective measures and improvements when necessary.
• Involved directly with bi-annual budgeting, sales reports & forecasts and inventory management.
• Ensure outlets upkeep appliances, kitchen equipment, aircon, furniture etc are reliable and working condition, and following up on regular maintenance.

Job Requirements:

• Diploma in Business Management, or equivalent.
• At least 6-8 years of experience in operations or business development, with 4 years in managerial position, or with relevant working experience.
• Possess good foresight and helicopter view to identify trends, see overall progress and anticipating ahead.
• Competent with financial analysis, effective problem-solving skill and strong decision-making skill.
• Possess people skills and effective communicator.
• Meticulous to details.
• Mature and attentive listener.
• Required to work on off-office hours as and when required.
• Required to travel from outlet to outlet frequently.
• IT savvy, proficient with Microsoft software and applications.

Remuneration:

• Salary + Quarterly Bonus
• Leaves (Annual,Medical, Birthday, Childcare, etc)
• Medical Benefits
• Staff Discounts
• Special Product Incentive (programme base)

Only Singaporean / PR needs apply. We regards only shortlisted candidates will be notified.

PrimeStaff Group has been in the recruitment industry for the last 30 years, with the sole objective of providing good quality services in recruitment, human resource solutions and development to employers as well as to individuals. With more three decades of experiences, we operate across the public and private sectors and spans across the Asia Pacific region. We have succeeded in transforming a conventional business concept into one that embraces technology, without sacrificing that all-important personal touch. We are passionate about people and our commitment to service excellence speaks for itself.

We are seeking a dynamic and strategic Business Development Manager to join our team and drive the growth of our Recruitment Business, with a focus on Perm Placement Services | Executive Search. The ideal candidate should possess a unique blend of intelligence, street-smart instincts, and exceptional communication skills.

What are the 3 attributes we are looking for?

PURPOSEFUL

Key traits of Individuals who has a vision or an aspiration of the work they love or who they want to become. Believing that giving their best each and every single day, not just about achieving company’s goals but intrinsically motivated, because THEIR JOB MATTERS, AND THEIR WORK WILL MAKE A DIFFERENCE.

RESILENCE

One that owns the capacity & ability of plasticity, to withstand, recover, change, adapt, UNLEARN TO RELEARN, SHAPE AND BE SHAPED, or altered for the better, more improved, and more advance motivated self so as to stay relevant to any future that comes.

INQUISITIVENESS

One that challenges the status quo, creative and innovate for better versions of existing or none. An “Inquiring mindset” to know not just HOW things were done but WHY things were done and if it is still RELEVANT TODAY. Allowing this inquisitiveness & curiosity to birth creation for a better TOMORROW.

If you are aligned with us and have what it takes to be a successful member of the business, come have a chat with us now!!

ABOUT THE JOB

This is not a desk job. They are expected to conduct regular face-to-face meetings with the clients and undertake networking activities. This Talent will be responsible for generating leads, cultivating relationships with key decision-makers, and securing job orders in Functions such as engineering, IT, Supply Chain, Finance, and HR. Successful candidate is expected to be presentable, customer focused, and possess excellent communication skills in a professional manner including presentations & negotiations, meeting clients and other business requirements. Acting as a strategic business partner in planning and executing with excellence, the business development strategy will bring our organization forward.

As the ‘face’ of the company, you will take the lead role in developing new businesses with the senior management, particularly in the full suite of recruitment services in the staffing arena. You will identify market trends and industry needs and build a sales pipeline in accordance with targets set and lead in their implementation. Pursues new prospective clients, managing the entire chain from initial contact to contract signing. Driving the sales process for new client wins, current client expansions as well as ensuring successful renewals. You will be responsible for all aspects of the recruitment sales cycle but not limited to such as Project Management Services, Managed Deployment Projects, and Recruitment Process Outsourcing opportunities. Reporting to the Managing Director and will be critical in managing the overall sales and strategies of the organization.

We welcome all sales specialties, but key priorities would be for those specialized in Engineering /Supply chain. You can expect a strong infrastructure support to drive your upwards sales.

SCOPE:

Lead Generation:

Proactively identify and pursue new business opportunities through market research, networking, and cold outreach. Develop and maintain a robust pipeline of potential clients and job orders.

Business Development:

Drive the sales process from prospecting to closing, meeting and exceeding revenue targets. Collaborate with internal teams to tailor recruitment solutions that meet client requirements.

Client Relationship Management:

Build and nurture relationships with C-suite executives and key stakeholders in target industries. Conduct engaging conversations with clients, showcasing a deep understanding of their recruitment needs.

Industry Knowledge:

Stay abreast of industry trends, competitors, and market dynamics. Quickly grasp the nuances of engineering, IT, Supply Chain, Finance, and HR functions to articulate recruitment solutions effectively.

Reporting and Analysis:

Provide regular reports on sales activities, achievements, and challenges. Analyse market feedback to refine and optimize business development strategies.

REQUIREMENTS:

• Bachelor’s degree in Business, Communications, Engineering, IT, or any related discipline.
• Proven experience in business development, sales, or a related field.
• Strong business acumen with the ability to identify and capitalize on market trends.
• Mininum 3 years' experience in managing recruitment operations with P&L responsibilities.
• Regional exposure will be most preferred especially in North Asia and Australasia/Oceania.
• Exceptional communication and negotiation skills.
• Quick learner with the ability to comprehend diverse industries and functions.
• Demonstrated success in achieving and exceeding sales targets.

ATTRIBUTES:

• Street-smart Hunter and intuitive with a keen sense for identifying business opportunities.
• Self-motivated, Service-Oriented and Sales-Focused with good ownership and drive.
• Ability to think strategically and adapt to evolving market conditions.
• Confidence in engaging with C-suite executives and decision-makers.
• Team player with excellent interpersonal skills.
• Proactive, Positive and Passionate about growing the business and with the business.
• Proficient with Microsoft Office products, including Sharepoint, Excel, Word, PowerPoint, and Outlook.

If you like what you just read and feel this could be “D” place for you, then reach out to us TODAY!!!

Short Listed Candidates will be Notified & Contacted.

PrimeStaff Management Services Pte Ltd

EA License No.: 95C5411

EA Personnel Reg. No.: R1106591

Jobscope:

• Planning and organising meetings
• Planning and organising events
• Improving office systems
• Preparing presentations
• Managing and reviewing filing and office systems
• Answering calls and liaising with clients competently
• Delegating work in the manager's absence

Requirements:

• Proactive
• Flexible
• Inititative
• A good communicator
• Efficient
• Discrete

Responsibilities:

• Provide continued support for system post go live (Review Change Requests, and prepare submission for approvals etc)
• Provide advisory, assist to drive and support initiatives of departments. (e.g. New services)
• Co-ordinate with work stream and project leads to report and document on the project status of various projects.
• Work with Departments IT SPOCs or representatives to plan; and ensure that the departments IT budget are submitted timely.
• Monitor and track utilisation of department IT budget.
• Manage and track on the system/devices risks and any deviation; and take appropriate mitigation action.
• Data Compliance – Lead the team to work with relevant stakeholders in establishing, maintaining and compliance of the data
• User Access Governance – Lead the team in establishing, reviewing and audit of the user access policy and procedures.
• IT Audit Management – Lead and conduct audits as per required (Routine/Ad Hoc)

Requirements:

• Degree in Information Technology, Business Analysis or equivalent, with at least 15 years of relevant experiences.
• Prior experience in healthcare industry, business analysis, project coordination, communications or change management are added advantages.
• Able to drive strategy, design, implementation to deployment.
• Project management capabilities and experience in driving a cohesive team and cross teaming environment.
• Possess confidence to resonate with senior management leadership – internal and external stakeholders.
• Excellent communication, problem solving, presentation, negotiation and interpersonal skills.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23659

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

• To support the sales team in all admin duties.
• And other ad hoc duties assigned.

Requirements:

• GCE O Level and above
• At least 1 year of admin experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Working days: 5 days
Working hours: 44hours/week (4 days 9 hours; 1 day 8 hours)
Location: Takashimaya
Salary: $2,000 - $2,300 basic + commission

Job Description

• Interact with customers to sell products and provide customer service
• Generate new businesses (Walk Ins or / and Phone enquiries)
• To contact customers and perform after sales services
• Attain and maintain required service standards
• Respond to service challenges, e.g. handling customer queries and / or complaints
• Provide supporting activities; i.e. invoicing, packing
• Maintain housekeeeping standards at the Boutique

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Responsibilities

About TikTok TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make an impact happen with a career at TikTok. Team Introduction

The Trust and Safety team aims to build a world where people can safely discover, create and connect. Our goals are to ensure the safety of the community and to build a safer experience for users.

The Trust and Safety Engineering team is responsible for building a highly scalable, complex and intelligent platform that is able to manage high traffic loads. You would also be building tools to help protect our users from harmful content and abusive behaviours. With the continuous efforts of our trust and safety team, we can provide the best user experience and bring joy to everyone in the world.

What you will be doing:

1. Responsible to lead the team to build a highly scalable, efficient and robust trust and safety platform and tools

2. Play a key role in driving project objectives, system design and architecture to ensure high stability and performance of the services;

3. Define a long-term technical roadmap for the team

4. Recruit and mentor engineers of various levels of experience into a performant team, build team culture and cohesion, and help team members grow technical capabilities;

5. Understand and brainstorm product objectives to develop an easy-to-use platform that aligns with customers' needs; 6. Collaborate closely with trust and safety specialists, experts and machine learning engineers;

7. Work with Trust and Safety teams to protect TikTok globally.

Qualifications

What you should have:

- At least Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience);

- At least 7 years of relevant experience, familiar with C++/Go/Java program development (at least one), striving for high-quality code and focusing on the technical quality of the code.

- Highly proficient in designing data structures, building algorithms, and at least one programming language: Java, Python, C++ Go, PHP, pursue high-quality code and focused on code engineering quality

- At least 1 year of experience in Technical Lead Management or People Management

- Good communication skills, able to lead and drive projects effectively.

- Familiar with team and project management methodologies and approaches.

Preference will be given to those who have one of the following:

- Experience with Trust and Safety

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

The Job

As a member of the CapitaLand Development in-house legal team, you will be working on several complex transactions involving real estate acquisitions, development and divestments. This would involve structuring based on legal requirements and to achieve tax efficiency, M&A transactions, joint ventures, and general advisory work. Our in-house counsels provide legal expertise and a seamless integrated service across our offices in Singapore and other countries (e.g. China, US, Korea, Indonesia, Malaysia, Vietnam, Japan, Australia). You will counsel and strategically collaborate with our business partners in Singapore and overseas to minimize risk, creatively solve problems, contribute to cost-saving initiatives and resolve disputes, while achieving the company’s business goals.

Responsibilities

Your key responsibilities will include the following:

• Provide legal support and advice to the various departments and business units of the company, including country operations, finance, sales, human resources, and the project design, development and construction teams, on all real estate, development and construction-related legal matters
• Negotiate, draft and review a wide range of real estate agreements, purchase and sale agreements, leases, employment contracts, financing and mortgage/security agreements, vendor agreements, service agreements, NDAs, and more
• Negotiate and minimize risk in joint venture agreements with partners
• Assist in the creation of processes for managing legal issues from all business areas and help provide training, create templates, and manage workflows to allow business units to move quickly while addressing key risks
• Work with external counsel as necessary on litigation, disputes, and other matters
• Manage external counsel on transactions to ensure high quality, commercially focused, and cost-effective legal advice
• Report directly to the Head of Legal, and work with senior executives to design efficient and effective general controls
• Assist in the drafting of policies, guidelines, legal templates and other documents to ensure best practices
• Assist in corporate secretarial matters

Qualifications

• Minimally, you should hold a Bachelor’s degree in Law and have at least 5 years PQE in a law firm or as an in-house counsel with a corporate real estate focus
• Good academic history and proven legal skills, combined with a strong reputation for providing commercial solutions, excellent transactional and management skills
• Strong background in general corporate work, probably gained from practice in a law firm or as an in-house counsel
• Able to work confidently with our stakeholders, as well as create workable bespoke solutions to facilitate our stakeholders’ objectives
• Experienced in advising on complex international transactions and in organising and managing transactions, including cross border transactions
• Excellent document drafting skills, strong communication and analytical skills along with a high level of commercial awareness
• You must be able to thrive in a team with high professional standards and have a flexible client-friendly commercial approach
• Exceptional judgment and ability to act decisively in situations requiring quick but thorough analysis and decision-making while understanding when and how to escalate issues appropriately

PURPOSE:

• Assist manager to oversee finance operations (accounting, consolidation & treasury) ensuring compliance with all local accounting, tax and regulatory requirements and standards
• Lead FXAP group legal accounting & consolidation process ensuring accounting compliance for the group
• Manage foreign exchange exposure, cash liquidity and financial arrangements for the group
• Analyze balance sheet (BS) items to identify issues for better BS management
• Lead cash management strategy for the group
• Lead improvement of APO finance processes and financial accounting quality improvement.
• Lead improvement of communication of APO Finance Operation team with various counterparts, including OpCos, APO departments and HQ.
• Lead compliance monitoring activities and improvement of governance in financial accounting practices within FXAP and the group
• Lead / support various finance related projects as a representative of APO Finance
• Lead & develop team members
• Execute operational activities at ground/staff level when needed

RESPONSIBILITIES & TASKS:

• 2IC (second in charge) to support & cover Operation Finance Head as needed
• Very hands on with daily operations to cover staff level activities due to current resource shortage
• Lead FXAP group treasury, financial accounting & consolidation process, ensuring reporting to Head Office is on time and accurate.
• Ensure APO / OpCos practices are in line with policies and guidelines. Provide instructions of relevant policies for OpCos and APO Finance members.
• Lead quarterly confirmation of financial statement risk assessment of FXAP and OpCos.
• Validate accuracy of quarterly closing schedule submitted by OpCos.
• Hands-on involvement to support month end closing: journals, reconciliation, analysis, consolidation etc.
• Support daily finance operations activities.
• Manage foreign currency exposure using financial instruments such as forward contract, NDF (non-deliverable forward) and complying with FX group guideline
• Ensure accuracy & reliability of foreign exchange gains/losses reported in the financial statements
• Perform monthly analysis of currency exchange gain / loss for the group & report to Corporate
• Monitor OpCos hedging activities & cash position ensuring compliance to group guidelines
• Daily cash management for FXAP
• Develop / propose cash management strategy for the group (e.g. evaluate cash positions of overseas subsidiaries and to propose dividend strategies to Corporate, assess mid-term cash requirements of the group and propose the most effective cash management strategy)
• Develop funding plan (new loan facility / renewal) as a group.
• Monitoring and managing the organisation's bank relationships and liquidity management
• Source and negotiate with banks for competitive cost of funding, investment & hedging instruments
• Prepare accurate and timely reports for stakeholders
• Establish, document and implement policies & procedures necessary to ensure a high degree of quality in work performed by area.
• Initiate & lead improvements of group consolidation / finance operations.
• Liaise with Tax Agents and external auditors to ensure APO accounting treatments comply with accounting policy and regulation.
• Manage the statistical survey requests from government bodies
• Review OpCos compliance / monitoring reports. Suggest / initiate / lead improvements as needed. Provide timely reporting to Corporate in a timely manner Team management & development: Manage the team, provide coaching & develop team members
• Lead / support finance related projects to improve productivity, compliance or governance. This also includes the broad spectrum of project management activities.
• Support Accounting Enhancement Project led by Finance Project Team
• Lead other ad-hoc projects & duties as assigned

Min Years of Experience and knowledge:

• Degree in Accountancy and 10 years working experience in accounting operations / consolidation / MNCs and Treasury function

• Minimum 5 years of experiences in leading Finance related projects / process improvement initiatives

• Sound understanding of accounting principles

• Understanding and experience of treasury operations including FX, hedging, liquidity, cashflow and various financial instruments

Job Information:

• Location: Kallang
• Working Hours: Monday – Friday, 9am – 6pm
• Duration: 6 months (further extension depending on performance)

Job Scope:

CRM Programme:

• Collaborating with other departments ensure the CRM strategy works well for every aspect of the business.
• Provide monthly CRM and performance updates to all key internal stakeholders.
• Ensure that all customer marketing communications are compliant.

SalesForce CRM platform:

• Manage and monitor daily requests, issues and escalations with agencies and Manage daily support, troubleshoot and maintenance of Salesforce.
• Manage CMS system for development of webpages.
• Provide system administration support of internal and customer-facing Salesforce environment, especially related to customized applications, user permissions and workflow.
• Communicate with project managers and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment
• Liaise and coordinate with internal stakeholders, agencies and dealer
• Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and innovate ways to meet mission goals successfully.

Events and Privileges:

• Implement and manage timelines, contracts and communication with partners and internal stakeholders.
• Coordinate and manage the set-up and production of the event on site, ensuring the delivery of a high quality event.
• Develop strategy, liaise and manage the content topics and timelines for eNewsletters.
• Ensure all corporate guidelines are followed.

Events:

• Support and coordinate event requirements including planning, onsite event management and post event wrap up.
• Manage logistics, inventory, event talents and vendors.
• Maintain digital inventory list and process of inventory flow.
• Collaborate with various internal departments to ensure all needs relating to functionality and performance are met.
• Provide feedback and periodic reports to stakeholders.
• Specify staff requirements and coordinate their activities.
• Proactively handle any arising issues and troubleshoot any emerging problems on the event day.

Requirements:

• Degree or Diploma in Business or Marketing
• Experience in using SalesForce CRM platform would be an advantage
• Experience in experiential marketing
• Results driven; strive to make a difference and enjoys challenges
• Strong writing and presentation skills
• Excellent time management and communication skills
• Able to multi-task, detailed-oriented and analytical in resolving problems
• Able to manage tasks and duties independently and at the same time be a good team player
• Strong communications skills in liaising with internal stakeholders, external agencies, vendors, dealer

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

WongPartnership is an award-winning law firm headquartered in Singapore. We have a proven track record and reputation for providing exceptional client service and achieving results for our domestic and international clients.

The firm’s continued success in Singapore and across the region is underscored by support from its legal and professional support staff. We provide our staff with a challenging work environment, enriched with training and career development opportunities.

We are looking for a highly motivated individual to join a high-performing team with the ability to thrive in a fast paced and challenging professional services environment.

We have the following role opening:

Manager/ Senior Manager – Technology

Responsibilities:

• Managing the service desk team
• Awareness of end user needs and changing requirements
• Command and control leadership – ability to understand the problem, analyse and account for incidents
• Manage the service delivery team to successful execution of daily production duties
• Lead technical discussions within the service desk team
• Escalate all production / non-production issues to the relevant teams and stakeholders
• Proactive engagement on all high priority incidents, identify under-reported issues and flag potential pitfalls
• Provide post mortem analysis and reports of incidents
• Authoritatively and confidently guide escalation tickets to resolution

Requirement:

• Bachelor’s degree within a given technical field
• 7 – 10 years of operations management
• 7 – 10 years in a technical role with expertise in one or more of the following technical disciplines (networking, security, storage, servers)
• 5+ years of experience managing teams especially business service operational support
• Articulating high level business requirements to senior management
• Ability to develop strong rapport and build relationships across departments and at multiple levels of the organisation
• Ability to be proactive with a strong desire for continuous improvement of practices and processes
• Outstanding written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to manage and multitask in a fast-paced environment
• ITSM, ITIL and other service management certifications are advantageous

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com/personal-data-policy. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.