General Admin Responsibilities:

• Answering incoming phone calls and attending to visitors
• Handling general admin duties including replenishments of stationery and office supplies, tools and equipment loans and calibrations, documentation control & etc
• Issuance of purchase orders and draft contract

HR Admin Responsibilities:

• Handling recruitment and selection activities including arrangement for interviews
• Assist in staff training and development activities
• Keeping, maintaining and updating of personal file / records of employees, job descriptions, increment and renewal of employment contract
• Drafting letters as and when requires

Other Duties as assigned by The Management

• Candidates should possess at least a Diploma in related field
• Minimum 1 years of experience required
• Able to multi task and work independently
• Knowledge in MS Office
• Good working attitude, good communication and interpersonal skills, team work, initiative and good time management

Working hours:

- 2 to 3 weekdays per week

- 4 to 6 hours shift

- $12 to $15 per hour

Job description:

- Managing admin work

- Basic proficiency in Canva and Microsoft excel/office

- Basic communication with clients via text/calls

- Handling marketing campaigns/ client

- Any other simple adhoc admin duties

Job Description & Requirements

• Display bakery items and products on the shelves and counters to attract customers.
• Greet customers and visitors entering the bakery.
• Sell bread, cakes, donuts and pastries and other bakery products to customers.
• Maintain the bakery premises in a clean and neat manner.
• Ensure correct weighing and packaging of bakery products.
• Assist and support bakery manager in managing and serving customers.
• Replenish and refill display counters with fresh stocks of bakery items.
• Assist and support bakery inventory control staff in their day-to-day tasks.
• Ensure total customer satisfactions through bakery assistant functions.
• Ensure compliance of all food safety standards in bakery assistant functions.

Benefits:

• Competitive salary up to $3,500 basic + variable bonus + weekend allowance (discussed in interview)
• Convenient location at Clementi 435 Clementi Rd
• Work-life balance with 5-day work week, including 1 weekday and 1 weekend off
• Career growth through hands-on team leadership and professional development opportunities
• Dynamic environment in retail with direct customer interaction and marketing involvement

Job Description:

The Retail Assistant Manager will support the Store Manager in overseeing store operations, team leadership, and customer service excellence. This role involves managing inventory, assisting in budget planning, and ensuring visual merchandising standards, all while delivering exceptional customer service and driving sales growth.

Roles & Responsibilities:

Operational Duties:

• Support day-to-day store operations, including opening/closing, cash handling, and security protocols
• Ensure team compliance with company policies and procedures

Customer Service:

• Provide exceptional customer service
• Handle and resolve customer complaints to maintain satisfaction

Sales & Revenue Generation:

• Collaborate on sales strategies and monitor sales performance with the Store Manager
• Assist in budget planning and monitor expenses to maintain profitability

Inventory Management:

• Oversee inventory levels, product ordering, and stock management
• Analyze sales and product movement data to optimize inventory levels and assortment

Team Leadership & Staff Development:

• Supervise and lead staff, including hiring, training, scheduling, and performance management
• Create a positive work environment and support team development through training and coaching

Visual Merchandising:

• Maintain an attractive and organized store layout aligned with brand image
• Implement and regularly update visual merchandising standards

Marketing & Promotions:

• Collaborate with the marketing team to execute promotions and events to drive footfall and increase sales

Requirements:

• Diploma in Retail Management, Business Administration, or related field
• 2-4 years of experience in retail management, preferably in the FMCG industry
• Strong leadership, communication, and problem-solving skills
• Ability to manage customer complaints effectively and make informed decisions
• Physically fit to perform standing and other physical tasks
• Flexible to work shifts, including evenings, weekends, and holidays

Additional Information:

• Salary: Up to $3,500 basic + variable bonus + weekend allowance
• Location: Clementi (435 Clementi Rd, Singapore 599873)
• Working Days: 5 days per week (1 weekday and 1 weekend off)
• Working Hours: 44 hours per weekWeekdays: 8am to 6pm or 9am to 7pm (Rostered)
  Weekends: 8am to 5pm or 9am to 6pm (Rostered)
  

• Oversee full HR functions: recruitment, compensation, training, payroll, and staff development.
• Ensure compliance with MOM guidelines for job ads and contracts.
• Manage payroll accuracy and staff morale.
• Enforce company policies and handle disciplinary actions.
• Develop training frameworks and track staff progress.
• Lead HR and admin team for timely, accurate task completion.
• Manage labor cost controls and staffing allocation.
• Maintain legal compliance, business continuity plans, and insurance renewals.
• Handle work pass applications, renewals, and ad-hoc admin tasks.

Requirements:

• Bachelor's in HR or related field.
• 5+ years HR experience, 2+ years in a management role.
• Strong communication, multitasking, and leadership skills.
• Proven talent acquisition and time management abilities.
• Results-driven with a data-focused approach.

Benefits:

• Profit-sharing bonus (up to 0.5% of net income).
• Health insurance, medical leave, and 14 days annual leave.

For interested applicant, click 'apply'

EA Reg no: R1328476
EA License No: 16C8443
EA Personnel Name: Melody
EA Personnel No: R2095899

Work location: Near Tai Seng MRT (5 mins walk)

Work Period: 09 December 2024 - 31 December 2024 (Must commit all days)

Working Hours: Monday to Friday, 9am-6pm

Reporting to the team, you will assist and co-ordinate the team which includes:

• Provide administrative support to the department.
• Ensure documentation is accurate and filed correctly.
• Keying in of data into the system.
• Perform other duties as assigned.

Requirements:

• Only Singaporeans
• At least 6 months of relevant administration experience
• Proficiency in Microsoft Word and Excel
• Able to commit 5 days a week, office hours (9am to 6pm)
• Proficiency in SAP will be an advantage but not a must

Personal Attributes:

• Ability to work independently and complete assigned tasks within identified timeframe
• Positive working attitude
• Hands-on and an independent team player
• Strong design skills, keen eye for detail, visual literacy and meticulousness
• Good communication and organization skills

Only candidates who have been shortlisted will be contacted.

Job Summary:

• Industry: Healthcare
• Employment type: 1-year contract
• Working location: West

Job Responsibilities:

• Partner with the Head of Department to understand business complexities by aligning with business objectives, developing resourcing strategies, and delivering hiring plans
• Perform end-to-end recruitment process from sourcing, interview, selection, offer, and negotiation, to onboarding of new hires for middle management positions
• Ensure necessary onboarding documentation and activities are completed promptly and accurately
• Organize and participate in recruitment/outreach fairs
• Improve operations by defining and monitoring metrics to ensure recruiting efficiency
• Manage and guide team members on resourcing processes, ensuring business objectives are achieved
• Any other ad-hoc projects as assigned

Job Requirements:

• Possess a bachelor’s degree in Human Resource Management or a related field, with experience in the healthcare industry preferred
• Minimum 6 years of experience in full-cycle recruiting experience, preferably with a combination of in-house and external agency experience
• People-oriented with strong verbal and written communication skills
• Excellent organisational and interpersonal skills
• Proficient in Microsoft Office applications

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only short-listed candidates will be notified.

Registration No: R24123448 / EA Licence No: 12C6253

• Oversee outlet operations, ensuring health, safety, and hygiene compliance.
• Hire, train, and schedule staff.
• Handle customer complaints and ensure satisfaction.
• Manage stock inventory and report daily sales.
• Prepare food orders and perform other ad-hoc duties.

Requirements:

• 2+ years F&B experience.
• Strong interpersonal and customer service skills.
• Knowledge of food handling and safety standards.
• Singaporean/PR only, immediate availability preferred.

Benefits:

• Monthly incentive and joining bonuses (Full-time).
• Flexible working hours, staff discount, and meals.
• Career advancement opportunities.

Locations:

• Islandwide: Jurong West, One-North, Woodlands, Yishun, Ang Mo Kio, Marine Parade, Simei, Downtown East, Redhill, Dhoby Ghaut, Hougang, Bedok, Sengkang (Upcoming).

For interested applicant, click 'apply'

EA Reg no: R1328476
EA License No: 16C8443
EA Personnel Name: Melody
EA Personnel No: R2095899

• Maintain cleanliness of kitchen tables, utensils, and workstations.
• Receive and store goods on time, ensuring no obstructions.
• Prepare food according to SOP and within time limits.
• Reduce food wastage.
• Follow hygiene and safety SOPs.
• Replenish condiments and utensils as needed.

Benefits:

• Monthly bonuses, staff discounts, meals, and medical benefits.
• Career growth opportunities and annual leave.

Locations:

• Jurong West, Fusionopolis, Woodlands, Yishun, Ang Mo Kio, Marine Parade, Simei, Downtown East, Redhill, Dhoby Ghaut, Yew Tee, Hougang (Upcoming), Bedok (Upcoming).

For interested applicant, click 'apply'

EA Reg no: R1328476
EA License No: 16C8443
EA Personnel Name: Melody
EA Personnel No: R2095899

You will play a pivotal role in ensuring seamless day-to-day business operations by providing effective operational support to various teams, including Branding and Marketing, Media Solutions and Consumer Revenue, Partnerships and Engagement. You will manage a diverse range of administrative tasks and collaborate with cross-functional teams to achieve organizational objectives.

Job Responsibilities

• Administer procurement, payment, and billing processes, ensuring timely processing and compliance with organizational policies.
• Provide logistical and specialist support to team members, maintaining adherence to budget constraints and best practices.
• Collaborate closely with editorial, legal, procurement, finance, and corporate teams to enhance newsroom operations and related activities.
• Facilitate the execution of strategic initiatives and cross-functional projects, ensuring alignment with overarching business goals.
• Monitor and analyze budget performance, identifying opportunities for optimizing resource allocation.
• Recommend actions based on budget variances to ensure targets are achieved and expenditures remain within approved limits.
• Implement best practices and innovative solutions to enhance administrative workflows, ensuring efficient support for the newsroom and related functions.
• Regularly assess and refine administrative processes to identify areas for improvement and drive operational efficiency.

Requirements

• Diploma with relevant experience in support, budget management, or related fields
• Effectively bilingual and comfortable in written/spoken English and Chinese
• Proven ability to actively and effectively manage tasks in a dynamic environment.
• Strong aptitude for analyzing data to inform decision-making processes.
• Capacity to devise innovative solutions to operational challenges and drive continuous improvement.
• Proficient in identifying potential risks and developing strategies to mitigate them.
• Capability to make timely, informed decisions.
• Able to work independently but also connect with people and collaborate as a team

Job Summary:

• Industry: Healthcare
• Working location: Queenstown
• Employment type: Permanent, full-time

Job Responsibilities:

• Assist the team with day-to-day operations of RISPACS, NGEMR systems, and Diagnostic Imaging equipment to users
• Perform image amendment requests
• Perform daily administration of PACS application and RIS modules
• Rostered to provide 24/7 on-call support on a rotational basis.
• Communicate IT issues identified by users to vendors or respective parties involved.
• Respond to systems-related issues promptly and escalate when necessary.
• Assist the department with the import and export of radiology images
• Assist in image or data extraction and de-identification of images based on accepted hospital policies.
• Work with the hospital IT Department, vendors, and end-user groups to coordinate change requests about Radiology IT systems.
• Involved in project management and assisted in system migration and implementation phases of current to incumbent system
• Perform any other duties assigned by the Imaging Informatics Manager/HOD

Job Requirements:

• Diploma in Business IT/Information Technology/Health Informatics/ Diagnostic Radiography or equivalent, with 2 to 3 years of working experience
• Basic understanding of IT and network concepts.
• Proficient with Microsoft Office and intermediate Excel skills
• Strong interpersonal, communication and written skills
• Willing to do on-call duties and flexible in working hours as some tasks (such as system maintenance) can only be performed after office hours.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only short-listed candidates will be notified.

Registration No: R24123448 / EA Licence No: 12C6253

Looking for responsible, hardworking clinic assistant. Ability to speak mandarin and dialets is an advantage. Responsibilities include registering patients, dispensing, comunicating meaningful information wition with patients.

Submission of claims. Able to work with computer.

Interested please send resume to this advert or HP 89160795.

Job Overview

We are looking for a meticulous, creative individual with a keen eye for directing and excellent people skills to take up the challenge of being our Casting Assistant. You will be assisting in the sourcing, casting & auditioning of actors & talents for the consideration of our clients. From local TV commercials to big-name Hollywood films! If you're fun-loving, enjoy talking to people, resourceful, meticulous, and are self-driven and motivated;- We want you!

Responsibilities

• Casting: Find the right face for the project no matter what. Be it a professional artiste or random street cast, be resourceful and driven enough to find and secure the individual. Never give up because you may just discover the next big thing!
• Filming: Work the camera and bring out the best in the auditioning talent. Direct the talent to the best of your ability and draw out their best performances.
• Talent Management: Communicate with Talents on various projects and shoots and get to know and understand their individual performance strengths and weaknesses. Ensure they are taken care of on set and have a positive shoot experience.

Requirements

• Background in Media / Film / Production (qualifications or work experience)
• Excellent command of English and 1 other language'

About us

Hello Group is the premier casting house in Singapore, and focuses primarily on Casting and Talent Management. We have the experience and capability to handle all casting needs, from International films to indie projects, no project is too big nor too small.

We have had the wonderful opportunity to be the Singapore casting team behind blockbuster productions such as "Crazy Rich Asians", "Agent 47", "Equals" and “Westworld Season 3”. We also work alongside networks such as Netflix and HBO, to deliver binge-worthy TV!

View our showreel at youtu.be/vVTVq1ZbpK4

• Provide administrative work and clerical support
• Handling of office supplies and logistic support & coordination
• Assist in HR-related matter
• Manage admin duties such as filing, photocopying, record keeping
• Handling of mails and phone calls
• Perform ad-hoc duties as assigned

Requirements

• Some working experience in the related field is required for this position.
• Knowledge and experience in Shipping is an added advantage
• Computer literate, proficient in Microsoft Excel, Word, PowerPoint
• Bilingual – English and Mandarin (in order to communicate with mandarin speaking associates)
• Positive attitude, team player, committed, responsible with initiative
• Able to work independently.
• Able to work in dynamic and fast-paced environment.
• Able to commerce work ASAP or within short notice, preferred

Qualification

• Candidate must possess at least Secondary School (Min. N or O Level)

Note: Only shortlisted candidates will be notified.

Job Responsibilities

1. Handling general admin paperworks & matters.

2. Preparing monthly reports.

3. Perform other duties as assigned.

Job Requirements

Min 2 years working experience

N level or equivalent

Other Requirements:

Working days per week: 5.5

Working Hours:

Mon-Fri : 0830hrs-1730hrs

Sat : 0830hrs-1230hrs

FUL TIME RETAIL SALES:

• Basic starts from $2,000 (at 1 year experience)
• 10.30am to 8.30pm
• 5.5 days week
• Location (Hougang)

Staff Benefits

• Medical
• Annual Leave
• Birthday Leave
• Incentive
• Uniform Provided
• Bonus

Responsibilities

• Handles and respond to customer enquiries & feedback
• Provide high quality customer service
• Ensuring daily stock inventory
• Assist in daily operation

Requirement

• Minimum Secondary school & above
• Candidate with retail experience or jewellery is an added advantage
• Team player with positive working attitude

Job Highlights

• Convenient location (near Lavender MRT)
• Vibrant and dynamic working environment
• We believe in work-life balance

Job Description

Delta Dental Surgeons is looking for dynamic Chair-side Dental Assistants with outgoing and positive personalities! Clinic is located conveniently at Aperia Mall, 5 mins walk from Lavender MRT.

Job Scope

• Assist dentist during clinical work (e.g. preparation of equipment, taking x-rays)
• Ensure smooth and comfortable process for patients
• Maintain high standards of infection control (e.g. sterilization of equipment)
• Administrative work (e.g. getting in contact with dental suppliers)

Requirements

• Outgoing, positive and pleasant personality
• Service-oriented
• Meticulous, fast and keen learners
• No experience required; On-the-job training is provided, but prior experience in dental assisting is a plus.
• Good command of English and Mandarin to liaise with Mandarin speaking customers
• Able to work evenings will be advantageous
• No experience is welcome to apply
• Individual looking for part-time position with experience is welcome to apply

Benefits:

• Competitive salary of up to $2,300 basic plus variable bonus, overtime, and annual wage supplement (AWS).
• Shuttle bus service provided for convenient commuting.
• Opportunity for long-term employment in a stable work environment.
• Overtime pay available for extra hours worked.
• Work in a dynamic, fast-paced warehouse setting.

Job Description:

As a Warehouse Assistant, you will be responsible for receiving, storing, and organizing incoming stock, as well as picking and packing orders for shipment. You will ensure that the warehouse operates efficiently by maintaining inventory records, inspecting goods for defects, and adhering to safety guidelines.

Roles & Responsibilities:

• Receive, store, and organize incoming stock in the warehouse.
• Pick and pack orders for timely shipment to customers.
• Load and unload delivery vehicles efficiently.
• Maintain detailed records of inventory to ensure accuracy.
• Inspect goods for any defects or damages before storage.
• Maintain a clean and safe work environment at all times.
• Assist with inventory audits as required.
• Operate warehouse equipment such as forklifts and pallet jacks safely and efficiently.
• Communicate effectively with other warehouse staff and supervisors.
• Follow health and safety guidelines to ensure a safe workplace.

Requirements:

• Minimum of 1 year experience in a warehouse setting.
• Must hold a valid forklift license.
• Basic computer skills for reviewing order statuses and inputting cargo information.
• Good communication skills and understanding level.
• Ability to support overtime and maintain good attendance.
• No health concerns and able to perform work with accuracy and follow instructions.
• Willingness to learn and adapt in a fast-paced environment.
• Long-term commitment preferred.

Additional Information:

• Salary: Up to $2,300 + variable bonus + overtime + AWS.
• Working Days/Hours: Monday to Friday, 8:45 am to 5:45 pm, with 1 Saturday per month from 8:45 am to 12:45 pm.
• Location: Tuas View Cres
• Safety Gear: Staff are required to purchase their own safety boots (the company will not sponsor).
• Shuttle Bus: Pickup at Boon Lay MRT station at 8:10 am or 8:20 am; drop-off at Boon Lay MRT station or Tuas MRT station.

Benefits:

• Competitive salary of up to $2,300 basic plus variable bonus, overtime, and annual wage supplement (AWS).
• Shuttle bus service provided for convenient commuting.
• Opportunity for long-term employment in a stable work environment.
• Overtime pay available for extra hours worked.
• Work in a dynamic, fast-paced warehouse setting.

Job Description:

As a Warehouse Assistant, you will be responsible for receiving, storing, and organizing incoming stock, as well as picking and packing orders for shipment. You will ensure that the warehouse operates efficiently by maintaining inventory records, inspecting goods for defects, and adhering to safety guidelines.

Roles & Responsibilities:

• Receive, store, and organize incoming stock in the warehouse.
• Pick and pack orders for timely shipment to customers.
• Load and unload delivery vehicles efficiently.
• Maintain detailed records of inventory to ensure accuracy.
• Inspect goods for any defects or damages before storage.
• Maintain a clean and safe work environment at all times.
• Assist with inventory audits as required.
• Operate warehouse equipment such as forklifts and pallet jacks safely and efficiently.
• Communicate effectively with other warehouse staff and supervisors.
• Follow health and safety guidelines to ensure a safe workplace.

Requirements:

• Minimum of 1 year experience in a warehouse setting.
• Must hold a valid forklift license.
• Basic computer skills for reviewing order statuses and inputting cargo information.
• Good communication skills and understanding level.
• Ability to support overtime and maintain good attendance.
• No health concerns and able to perform work with accuracy and follow instructions.
• Willingness to learn and adapt in a fast-paced environment.
• Long-term commitment preferred.

Additional Information:

• Salary: Up to $2,300 + variable bonus + overtime + AWS.
• Working Days/Hours: Monday to Friday, 8:45 am to 5:45 pm, with 1 Saturday per month from 8:45 am to 12:45 pm.
• Location: Tuas View Cres
• Safety Gear: Staff are required to purchase their own safety boots (the company will not sponsor).
• Shuttle Bus: Pickup at Boon Lay MRT station at 8:10 am or 8:20 am; drop-off at Boon Lay MRT station or Tuas MRT station.

Benefits:

• Competitive salary up to $3,500 basic + variable bonus + weekend allowance (discussed in interview)
• Convenient location at Clementi 435 Clementi Rd
• Work-life balance with 5-day work week, including 1 weekday and 1 weekend off
• Career growth through hands-on team leadership and professional development opportunities
• Dynamic environment in retail with direct customer interaction and marketing involvement

Job Description:

The Retail Assistant Manager will support the Store Manager in overseeing store operations, team leadership, and customer service excellence. This role involves managing inventory, assisting in budget planning, and ensuring visual merchandising standards, all while delivering exceptional customer service and driving sales growth.

Roles & Responsibilities:

Operational Duties:

• Support day-to-day store operations, including opening/closing, cash handling, and security protocols
• Ensure team compliance with company policies and procedures

Customer Service:

• Provide exceptional customer service
• Handle and resolve customer complaints to maintain satisfaction

Sales & Revenue Generation:

• Collaborate on sales strategies and monitor sales performance with the Store Manager
• Assist in budget planning and monitor expenses to maintain profitability

Inventory Management:

• Oversee inventory levels, product ordering, and stock management
• Analyze sales and product movement data to optimize inventory levels and assortment

Team Leadership & Staff Development:

• Supervise and lead staff, including hiring, training, scheduling, and performance management
• Create a positive work environment and support team development through training and coaching

Visual Merchandising:

• Maintain an attractive and organized store layout aligned with brand image
• Implement and regularly update visual merchandising standards

Marketing & Promotions:

• Collaborate with the marketing team to execute promotions and events to drive footfall and increase sales

Requirements:

• Diploma in Retail Management, Business Administration, or related field
• 2-4 years of experience in retail management, preferably in the FMCG industry
• Strong leadership, communication, and problem-solving skills
• Ability to manage customer complaints effectively and make informed decisions
• Physically fit to perform standing and other physical tasks
• Flexible to work shifts, including evenings, weekends, and holidays

Additional Information:

• Salary: Up to $3,500 basic + variable bonus + weekend allowance
• Location: Clementi (435 Clementi Rd, Singapore 599873)
• Working Days: 5 days per week (1 weekday and 1 weekend off)
• Working Hours: 44 hours per weekWeekdays: 8am to 6pm or 9am to 7pm (Rostered)
  Weekends: 8am to 5pm or 9am to 6pm (Rostered)
  

Job Description

· Lead audit engagements of various sizes and industries from planning, execution to finalisation.

· Proactively involve client, manager and partner in the audit engagement in resource planning, managing deadlines, identifying and resolving issues, and ensuring audit is executed and documented with quality.

· A good coach to junior team members, and is able to bring out the potential of the team members to meet the objectives with lesser effort. This includes understanding the strengths and weaknesses of team members and giving timely and constructive feedback to team members for their personal development.

· Generally have a positive attitude towards learning new knowledge and skills, rise up to challenges and have a long term view towards issues encountered.

· Aspire to move up to next level in the auditing career and develop specialization in certain industries eventually.

· Firm will provide support in professional development i.e. sponsorship for taking professional courses or external training that is tuned to the personal development needs of the senior.

Benefits

1. Attractive Salary Package: Earn a competitive monthly salary of up to $5,000, plus a variable bonus.
2. Structured Work: Standard 5-day workweek with only one half-day Saturday per month.
3. Career Development: Opportunity to work on consolidated accounts for foreign subsidiaries, enhancing your expertise.
4. Location: Conveniently located at Ubi Road, with easy access to nearby amenities.
5. Work Environment: Join a team that values accuracy, hard work, and independence.

Job Description

We are looking for a meticulous and proactive Accountant/Assistant Accountant specializing in consolidated accounts. You will play a key role in preparing monthly management reports, analyzing audit schedules, assisting with budgeting, and consolidating accounts for both local and foreign subsidiaries. This role is ideal for someone with strong attention to detail and a background in financial reporting who can work independently while contributing to the team.

Roles & Responsibilities

• Assist in the timely preparation of monthly management reports and financial statements.
• Prepare audit analysis schedules and other management reports as needed.
• Assist in the preparation of annual budgets and financial forecasts.
• Handle the consolidation of accounts for local and foreign subsidiaries.
• Undertake additional accounting tasks as assigned to support the finance team.

Requirements

• A degree in Accounting, ACCA, or an equivalent qualification.
• Minimum of 3 years’ experience in accounting, with proven skills in consolidating group accounts.
• Proficiency in Microsoft Office and accounting software.
• Diligent, detail-oriented, and able to work independently with minimal supervision.

Additional Information

• Location: Ubi Road, Singapore 408699
• Working Days & Hours:Monday to Thursday: 9:00 am – 6:15 pm
  Friday: 9:00 am – 6:00 pm
  One Saturday per month: 9:00 am – 1:00 pm
  

You will support the development and execution of strategic partnerships and initiatives to drive regional growth and enhance the competitive positioning of Lianhe Zaobao & ThinkChina within the region. You will also be involved in assisting in the collaboration with internal and external stakeholders to identify opportunities, support partnership negotiations, assist in regional event planning and execution, and contribute to the successful implementation of strategic projects.

Strategic Planning and Analysis

• Support market research and analysis efforts to identify market trends, opportunities, and challenges.
• Assist in sharpening the target audience persona for each identified market.
• Assist in monitoring and reporting on the effectiveness of strategic initiatives.

Partnership Development and Management

• Support the identification and assessment of potential partnership opportunities.
• Assist in developing and implementing partnership agreements.
• Assist in managing relationships with partners and address any issues that arise.

Regional Events Planning and Execution

• Assist in planning, organizing, and executing regional forums and events.
• Support event logistics, including coordination of venue selection, vendor contracts, and participant registration.

Cross-functional Collaboration

• Coordinate with various departments to ensure integration of strategic initiatives into broader company operations.
• Support communication and collaboration efforts among internal teams and external partners.

Regional Marketing

• Coordinate with the Branding and Marketing team on regional marketing strategy.
• Track the execution and outcome of regional marketing activities.
• Work with the circulation team on subscription promotion activities in the region.

Any other tasks, special projects, duties, or responsibilities assigned

Requirements

• Bachelor's Degree in Business, Marketing, Chinese Studies, Southeast Asia Studies, International Relations, Journalism, or other relevant disciplines
• At least 3 years of relevant working experience in the areas of business development, media and events management i.e. organising conferences, forums and webinars; candidates with more years of relevant working experience will be considered for a managerial role
• Prior experience in handling China-related businesses, SE Asia-related business or industries will be advantageous
• Effectively bilingual in written and spoken English and Chinese as this role supports Chinese publications
• Good knowledge and interest in China/SE Asia and international relations; knowledge of Southeast Asia, Hongkong and Taiwan is a plus
• Possess strong partnership/stakeholder management capabilities and project management skills
• A self-starter, especially in the areas of stakeholder/partner engagement/management
• Willingness to travel as this is a regional role

Benefits:

• Competitive compensation package with performance-based bonuses and benefits.
• Central location with convenient access to public transport (reimbursement provided).
• Structured 5.5-day workweek with rotational Saturday or Public Holiday duties.
• Comprehensive medical, dental, and health screening benefits.
• Opportunity to work in a dynamic, fast-paced customer service team with a clear career pathway.

Job Description:

We are looking for a meticulous and proactive Customer Service Assistant to join our Customer Relations Team. You will be responsible for handling a high volume of quotations, sales orders, and customer enquiries across multiple channels. If you thrive in a fast-paced environment and are detail-oriented, we invite you to be a key part of our customer service operations.

Roles & Responsibilities:

• Handle and process a large volume of quotations and sales orders within stipulated target times.
• Respond to customer enquiries via phone, email, and web chat in a professional and timely manner.
• Manage claims related to shipment delays, defective items, or incorrect pricing.
• Collaborate with internal teams and external stakeholders to resolve order-related issues.
• Encourage customers to use our e-commerce platform for a seamless ordering experience.

Requirements:

• Minimum GCE "O" Level qualification.
• At least 1 year of experience in order processing and customer enquiry management.
• Strong customer service mindset, with excellent communication and interpersonal skills.
• Detail-oriented and able to manage multiple tasks efficiently under pressure.
• Proficient in Microsoft Office (Excel, PowerPoint, Word, and Outlook).
• Ability to adapt quickly to a fast-paced working environment.
• Immediate availability will be an added advantage.

Additional Information:

• Location: Central region.
• Working hours: Monday to Friday, 9:00am to 6:00pm; Saturdays/PH on a rotating roster.
• Team: You will be part of the Customer Relations Team, reporting to the Customer Service and POC Manager.
• KPI-driven role with time-sensitive targets for processing orders and responding to customer enquiries.
• OT may be required during peak periods to clear all orders and enquiries before the daily cut-off.