Job description

The Facilities Administrative Assistant provides crucial support to the facilities management team by handling administrative tasks and ensuring efficient operations within the facilities department.

This role plays an essential part in maintaining a safe, functional, and comfortable environment for staff, clients, and visitors.

He/ She will perform administrative duties at the professional level while supporting more than one programme/ service.

The successful candidate is responsible for administrative support services and delivering comprehensive admin assistance, which include:

Job Responsibilities

• Build a strong working relationship with programme/ services
• Manage general Email account and respond to inquiries
• Perform data entry of maintenance schedules across various sites
• Provide status updates on files and track progress using in-house database, upload files onto SharePoint on an ongoing basis etc
• Update and maintain utility records across various sites
• Track and monitor expiry dates for contracts and licenses
• Consolidate facilities data and assist in preparation of reports
• Attend meetings and accurately record meeting minutes when required
• Administer and process of access card, onboarding process and season parking requests
• Assist with putting up festive decorations
• Lodge purchase requisition requests as needed
• Prepare invoices and billing documents for payment
• Support and assist the team in special and ad-hoc projects/matters
• Perform other administrative duties as assigned

Job Requirements

• Minimum GCE O, Diploma in Business Management or equivalent
• Willing to learn in-house software
• Excellent interpersonal & communication skills
• Good command of English
• Good working knowledge of MS office applications
• Comfortable with the use of different software in day-to-day activities
• Knowledge of Microsoft Automation will be advantageous
• An eye for detail and ability to work in a fast-paced environment

Join our team of behind the scenes Technical Heros who ensures that the facilities and rides in the Waterpark are safe for our guests!

Roles and Responsibilities

• Ensure all the amusement mechanical rides / slides and pools are maintain works carried cope with the safety standard as directed.
• Carry out the daily inspection / maintenance programme for mechanical rides / building services and filtration system as directed.
• Follow safety instruction and ensure the provision of the best safety protection to guest, staff and company properties.
• Ensure proper documentation of maintenance records / log books as instructed.
• Troubleshoot and repair of Plant equipment.
• Perform any other duties as and when assigned.

Requirements

• Higher Nitec/ Nitec in Electrical / Mechanical / Welding or Engineering certificate from a recognized training institute.
• Minimum 2 yrs of relevant working experience in engineering field and maintenance environment.
• Well-versed in electrical wiring and able to interpret electrical diagrams
• Good knowledge in equipment and facilities services troubleshooting

Work Environment

You will be based in Wild Wild Wet waterpark, and we will need you to be ok with the following:

• Able to work on weekends and public holiday, six days work week
• Able to Work at Heights (Training will be provided)
• Able to work in an outdoor environment

Locations: Changi

Requirements:

• Registered as a Resident Technical Officer with BCA/IES/ACES.
• At least 6 yrs experience in A&A works (healthcare institutions.)
• Able to work after working hours if required by the client and can take time off accordingly.

Responsibilities:

• RTO shall supervise the construction related works and ensure that the works are carried out in accordance with the project specifications.
• RTO shall possess adequate knowledge and experience to carry out supervision and inspection of the construction works including any off-site manufacturing as instructed by client
• RTO shall review all authority drawings for any discrepancies and missing details and to highlight findings to client.
• RTO shall ensure that contractors/ sub-contractors carry out their works in compliance with Codes of Practices, regulations and requirements of building authorities and government agencies.
• RTO shall conduct progressive inspections to ensure that works are carried out complies with quality standards and requirements.
• RTO shall monitor progress of the works on site and report delays to client immediately.

We are seeking a highly skilled and strategic Chief Financial Officer (CFO) to join our executive team. The CFO will be responsible for overseeing the company's financial operations, driving financial strategy, and ensuring the organization's financial health and growth. This role requires a dynamic leader who can balance short-term financial priorities with long-term strategic goals, providing data-driven insights and strategic recommendations to the executive team.

Key Responsibilities:

1. Financial Leadership:

• Lead the finance team to ensure accuracy, transparency, and timely reporting of financial information.
• Develop and execute the company’s financial strategy, focusing on maximizing shareholder value, profitability, and long-term financial sustainability.
• Oversee financial forecasting, budgeting, and financial modeling.
• Monitor and evaluate the company’s financial performance and provide actionable insights to senior management.

2. Financial Planning & Analysis:

• Prepare and present monthly, quarterly, and annual financial reports to the CEO and Board of Directors.
• Develop financial models to inform business decisions and support strategic planning.
• Identify key financial metrics and KPIs and regularly analyze financial data to drive business performance.
• Assess and mitigate financial risks and ensure proper financial controls are in place.

3. Capital Management & Fundraising:

• Oversee and manage cash flow, investments, and capital allocation to ensure the organization maintains financial flexibility.
• Oversee capital structure, financing strategies, and investor relations.
• Lead fundraising efforts, including debt and equity financing, as well as strategic partnerships.

4. Compliance & Governance:

• Ensure adherence to all financial regulations, accounting standards, and company policies.
• Oversee the preparation and filing of financial statements in compliance with applicable laws and accounting principles.
• Lead audits and coordinate with external auditors and regulatory bodies.

5. Team Leadership & Development:**

• Build and lead a high-performing finance team, fostering a culture of collaboration, excellence, and continuous improvement.
• Provide mentorship and professional development opportunities to finance team members.
• Work cross-functionally with other departments (Operations, Sales, HR, etc.) to align financial goals with overall business objectives.

6. Strategic Partnerships & Reporting:**

• Serve as a key advisor to the CEO and executive team, providing financial insights to guide strategic decision-making.
• Collaborate with external stakeholders, including investors, auditors, and banks, to maintain strong relationships and ensure effective financial communication.
• Lead the preparation of board presentations, financial dashboards, and other reporting materials as needed.

Qualifications:

• Bachelor’s degree in Finance, Accounting, Economics, or a related field.
• 10+ years of experience in financial management, with at least 5 years in an executive leadership role (CFO, VP of Finance, or similar).
• Proven track record of driving financial strategy and performance in a fast-paced, high-growth organization.
• Experience managing a regional team, and leading financial operations, planning, and analysis.
• Strong understanding of financial regulations, accounting principles, and compliance requirements.

• To conduct / plan safety inspection to verify safety provision and provide recommendations for improvements conforming to worksite rules and regulations to comply with statutory requirements
• To investigate any accident, dangerous occurrence or occupational disease that occurred within the workplace and provide recommendations for countermeasures to prevent recurrence
• Implementation and revision of Risk Management
• Liaise with Ministry of Manpower on safety issues and safety statutory requirements
• Establish, update, maintain, and implement the Safety & Health Management System
• To conduct relevant safety training needs e.g. Safety induction, Permit to Work, Safe Work Procedures etc.
• Identify training needs for safety personnel and recommend the required training to ensure competency of the workforce.
• To conduct Safety Committee Meeting to address safety issues and ensure a safe working environment for all personnel
• Ensure in-house rules and regulations are implemented and enforced diligently at the worksite.
• Coordinate safety promotional activities to develop and maintain safety awareness among all personnel
• Evaluate, select and control sub-contractors to ensure awareness of their safety obligations on site
• Review, assess and maintain the Safety Data Sheets
• Ensure storage, movement, use, and disposal of hazardous substances and chemicals are well managed
• Ensure the register of hazardous substances is up to date
• Continuously review the emergency procedure and update.
• Manage and control situations arising during an emergency
• Plan and implement occupational health programs to protect workers from health hazards such as noise, dust, toxic gases, vapors and radiation
• Coordinate safety audit and ensure the closure of all findings
• Coordinate the preparation and submission of all required safety reports e.g. Integrated Management System (IMS) Quarterly report, Risk Assessment review
• Updates on codes of practice & safety literature and circulates information to each level of employees
• Monitor the Safety Performance of the project as set by the company policy and objectives e.g. Accident Frequency Rate (AFR), Accident Severity Rate (ASR) etc
• Person in charge of the workplace on environmental regulations pertaining to the Environmental Public Health (Registration of Environmental Control Officers) Regulations 1999
• Person in charge of the workplace implementation and revision of Environmental Management in the worksite
• Act as an Earth Control Measures Officer (ECMO)Ensure safety practices and housekeeping is to maintained to the highest standard

Requirements:-

• Must possess registered MOM WSH Officer license
• Min 3 years’ WSH Officer experience in Building projects

Job Description

• Input data of every import shipment (consolidation or direct) in Kewill Enterprise Forwarding (KEF) system.
• Notify consignees or their appointed forwarders of shipments' arrival via phone or email.
• Calculate the terminal and air freight charges for import shipment released to the consignees or their forwarders.
• Release import document (AWB, Invoice & Packing List) to the consignees or their forwarders.
• Collect payment of terminal and air freight charges from the consignees or their forwarders.
• Apply cheque advance/e-payment for payment of terminal and airfreight charges to the terminal or other forwarder.
• Manifest submission within 7 days of shipment arrival.
• Ensure correct type of import permit, accuracy, and compliance in Tradenet declaration.
• Issue delivery order, confirm delivery address, and arrange delivery with appointed contractor.
• Prepare invoice with KEF.
• Hand over the completed jobs to Account Section on time for monthly accounts closing.
• Compliance with Integrated Management System (IMS) requirements.

Job Requirements:

• Candidate must possess at least O" Level

• Minimum 1 year of experience in shipping industry.

• Knowledge of Air Freight import documentations, Singapore shipping procedure & freight forwarding experience

• Responsible and committed team player

• Motivated individual and possesses good planning and follow-up skills

• Able to handle high volume of workload in a fast-paced environment

• Immediate Starter will be an added advantage.

• Working location: Clementi

• People with disabilities are welcome to apply.

Responsibilities:-

• To conduct / plan safety inspection to verify safety provision and provide recommendations for improvements conforming to worksite rules and regulations to comply with statutory requirements
• To investigate any accident, dangerous occurrence or occupational disease that occurred within the workplace and provide recommendations for countermeasures to prevent recurrence
• Implementation and revision of Risk Management
• Liaise with Ministry of Manpower on safety issues and safety statutory requirements
• Establish, update, maintain, and implement the Safety & Health Management System
• To conduct relevant safety training needs e.g. Safety induction, Permit to Work, Safe Work Procedures etc.
• Identify training needs for safety personnel and recommend the required training to ensure competency of the workforce.
• To conduct Safety Committee Meeting to address safety issues and ensure a safe working environment for all personnel
• Ensure in-house rules and regulations are implemented and enforced diligently at the worksite.
• Coordinate safety promotional activities to develop and maintain safety awareness among all personnel
• Evaluate, select and control sub-contractors to ensure awareness of their safety obligations on site
• Review, assess and maintain the Safety Data Sheets
• Ensure storage, movement, use, and disposal of hazardous substances and chemicals are well managed
• Ensure the register of hazardous substances is up to date
• Continuously review the emergency procedure and update.
• Manage and control situations arising during an emergency
• Plan and implement occupational health programs to protect workers from health hazards such as noise, dust, toxic gases, vapors and radiation
• Coordinate safety audit and ensure the closure of all findings
• Coordinate the preparation and submission of all required safety reports e.g. Integrated Management System (IMS) Quarterly report, Risk Assessment review
• Updates on codes of practice & safety literature and circulates information to each level of employees
• Monitor the Safety Performance of the project as set by the company policy and objectives e.g. Accident Frequency Rate (AFR), Accident Severity Rate (ASR) etc
• Person in charge of the workplace on environmental regulations pertaining to the Environmental Public Health (Registration of Environmental Control Officers) Regulations 1999
• Person in charge of the workplace implementation and revision of Environmental Management in the worksite
• Act as an Earth Control Measures Officer (ECMO)Ensure safety practices and housekeeping is to maintained to the highest standard

Requirements:-

• Must possess registered MOM WSH Officer license
• Min 3 years’ WSH Officer experience in Building projects

Responsibilities:

• To assist to liaise and co-ordinate with LTA, authorities, Consultants and stakeholders.
• To ensure risk assessment and safe working procedure are properly executed on site.
• To conduct daily health, safety and environmental inspections, prepare reports and follow up with Project Safety Team.
• Ensure compliance with environmental regulations, develop environmental control plan & liaise with NEA (such as report submission, etc.).
• Proper documentation of all EHS records, certificates, notice and official related EHS correspondence.

Requirement:

• At least 5 years relevant experience in construction for LTA projects.
• NEA registered ECO.
• Able to work independently with minimal supervision.
• Able to ensure compliance with the latest environmental regulations.

Chugai Pharmabody Research Pte. Ltd. (“CPR”) was established in Singapore as a wholly-owned subsidiary of Chugai Pharmaceutical Co., Ltd (Chugai), a member of Roche group, in January 2012 and started operations on July 2, 2012. Located at Biopolis in Singapore, it aims to generate new antibody drugs based on Chugai’s proprietary antibody engineering technologies, such as recycling antibody®, sweeping antibody®, bispecific antibody, various Fc engineered antibodies, and other new antibody engineering technologies that are under development.

Senior Research Support Officer in Research Support Unit

Facility Management:

• Establish short term (1 – 3 years) and long term (5 years and above) facility management plan to be in line with company’s business continuity plan.
• Establish the facility monitoring system in cooperation with external vendors.
• Conduct facility management, such as repair works and maintenance works, in cooperation with external vendors.
• Arrange the relocation of lab and equipment in line with research activities.
• Schedules and oversees the use of space, resources, and lab/equipment in line with research activities.

Requirements:

• General degree with minimum 8 years of facility management experience in the life science industry.
• Business proficiency in Japanese Language is a must to liaise with Japanese speaking colleagues and clients.
• Proficient in Microsoft Office Applications such as Word, Powerpoint, Excel, Outlook, Forms etc.

Interested applicants are invited to apply with their detailed resume, qualifications, availability, current and expected salary.

For more information regarding our Company, you may refer to our website at:

http://chugai-pharmabody.com/

We regret that only short-listed candidates will be notified

Responsibilities

• Review balance sheet schedules, bank reconciliations, and ensure timely month-end/year-end closing and reporting.
• Manage fixed asset capitalization and disposals per company policy.
• Ensure compliance with InControl Framework, GST submissions, and statutory reporting.
• Handle audit issues related to General Ledger and oversee stock counts.
• Provide accounting expertise and support to GBS and business operations.

Requirements:

• Strong technical accounting background with at least 2 years of general ledger accounting experience.
• Proficiency in advanced Microsoft Excel formulas and functions.
• Strong problem-solving and analytical skills.
• Ability to multitask and meet deadlines in a fast-paced environment.

Job Highlights:

Good career growth over 2 to 3 years

Good working culture in small setting

Attractive Remuneration Package with Profit Sharing

We warmly welcome Fresh graduate to join us :

Fresh grads to 1 year experience - start from S$3,500 and above

Min 2 to 5 years experience - start from S$4,500 and above

> 5 years experience - more than S$5,000 and negotiable

40 years and above - CCP grant eligible for salary up to S$8,000

JOB DESCRIPTIONS:

Responsibilities

- Assist on day-to-day EHS field survey and technical, including preparation and calibration of testing equipment, reporting and interpretation of test results, conclusion and recommendations, where necessary.

- Ensure EHS on-site testing, surveying & sampling conforms to relevant statutory standards, regulations and Codes of Practices and to conduct professional testing with integrity, accuracy and consistency.

- Involve in Greenhouse Gases (GHG) & Destruction Removal Efficiency (DRE) testing for Semicon and Petrochemicals Industries

- Responsible for Carbon Tax emission measurement, Indoor Air Quality, Boundary Noise, Occupational Noise, Compressed Dry Air, Industrial Hygiene, Source Emission & Ambient Air Quality, Research & Development, Biohazard Decontamination, Pollution Control Engineering & Remediation.

- Assist in Business Development of the environmental testing, assessment & consultancy services and to ensure clients compliance to regulations.

- Assist the Quality Manager/Director to manage ISO 17025 laboratory quality management system documentation of laboratory operations and site testing to ensure QA/QC compliance to SAC-SINGLAS accreditation requirements.

- Manage clients, team work, report deadlines and follow-up business development growth action plan.

- May require to travel on overseas assignments for specific jobs awarded from time to time by the company.

- Have passion in Science, EHS and Green Initiatives for future environmental sustainability and tax foot print initiatives.

We are seeking a highly motivated and dedicated team player to join our dynamic research team. Our lab focuses on advancing the field of RNA therapeutics, with a strong emphasis on translational research aimed at clinical applications, while also fostering foundational discoveries in the delivery of RNA therapeutics. Our core technology platforms include rational design of antisense oligonucleotides and the development of innovative in vitro and in vivo methods for real-time and high-throughput functional delivery of RNA therapeutics.

Key Responsibilities:

• Experimental Execution: Execute experiments to investigate the efficacy, safety, and mechanisms of RNA therapeutics in cellular and animal models. Utilize state-of-the-art techniques to achieve research goals.
• Data Analysis: Analyze experimental data, interpret results, and draw meaningful conclusions. Present findings at lab meetings, conferences, and in scientific publications.
• Collaboration: Collaborate closely with other lab members, including graduate students and faculty, to drive interdisciplinary research projects and contribute to a vibrant scientific community.
• Translational Focus: Engage in research activities that have direct implications for the clinical application of RNA therapeutics, actively participating in discussions related to translational strategies.

Qualifications:

• Degree in Science disciplines or equivalent.
• Mouse and colony management experiences are required.
• Background in RNA biology, nucleic acid therapeutics, or related areas is ideal.
• Proficiency in molecular biology techniques, cell culture, and animal models.
• Excellent communication skills, both written and oral, and the ability to work collaboratively in a team-oriented environment.

Job Requirements

• Possession of PLRD license.
• Successfully completed the following WSQ modules:
• o Guard and Patrol: Provide Guard and Patrol Services.
• o Incident Response: Handle Security Incidents and Services.
• o Threat Observation: Recognise Terrorist Threats.
• 1 year of relevant experience in the security field.
• Able to read and write simple English.
• Weekdays & weekends (4.30pm - 10.30pm only)
• Weekdays rate - $10/hr, weekends rate - $14/hr

Appointment Setting Officer

Job Highlight :

- Flexible working hours

- Work from home

- Training is provided

Responsibility include:

- Communicating with new prospects and arranging appointments while following up with appointments set

- Providing exemplary customer service with clients to ensure they are happy with our service

- Develop strong and maintain good relationships with both individual and corporate clients for revenue growth and client retention

- You will be WORKING FROM HOME, so you need to be independent and disciplined

Requirements:

- Willing to learn and adapt fast.

- Independent, motivated and self-driven.

Applicant should be at least 21 year old.

Singaporean/PR

Housewife welcome

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

Lab Officer/ Research Engineer

Job Description:

Be part of an exciting FAB Operations Team working on cutting-edge advanced packaging process technologies.
This position is based in Singapore.

Responsibilities:

• Operate multiple type of semiconductor equipment in cleanroom environment.
• Ability to use computer-based programs and applications to perform daily work/duties.
• Operate equipment based on the required process specifications (e.g. procedures, change notifications, etc.).
• Participate actively and be responsible in assigned on-the-job assignments and other required trainings when requested.
• Provide machine operations coverage and backup supports when necessary.
• Adequate understanding of the Equipment in-charge, monitor performance, timely communication with Engineers-in-charge to perform equipment errors recovery promptly when necessary.
• Demonstrate excellent teamwork to promptly execute process sequences and data collections if required.
• Always follow safety protocols & rules in the Clean Room.
• Ensure 6S in the work environment and promptly report hazards/ suspicious/ abnormal activities or personnel if any identified.
• Address potential areas for improvements such as wafers processing cycle time, Equipment utilization, Safety/ Compliances, and cost savings.

Experience:

• Diploma in MicroElectronics/Electrical/Mechanical/Chemical Engineering.
• Basic understanding on semiconductor process is preferred.
• 1-3 years of experience in semiconductor processes (Diffusion, Wet Clean, CMP, ECP, Litho, Etch, CVD, PVD, etc.) will be added advantages.
• Must be a self-starter, dependable and highly motivated

Benefits:

• Competitive Salary: Earn between $2,500 and $3,500, with negotiable pay based on experience.
• Professional Development: Opportunity to gain valuable experience in motor and general insurance administration.
• Client-Focused Role: Build relationships with insurance companies, internal teams, and customers while managing insurance sales.
• Ethical Work Environment: Engage in ethical business dealings that align with both company and client needs.
• Supportive Team: Work directly with the Insurance Operations Manager, learning from experienced professionals in the industry.

Job Description:

Join as an Insurance Operations Executive. In this role, you will assist the Insurance Operations Manager in managing both motor and general insurance administration tasks. You will liaise with insurance companies, manage quotations, and handle insurance sales for both new and existing customers. This position is perfect for individuals with experience in insurance operations and a passion for customer service.

Roles & Responsibilities:

• Assist the Insurance Operations Manager with administrative duties related to motor and general insurance.
• Liaise with insurance companies and customers to manage new/renewal insurance quotations.
• Handle motor insurance sales and renewals with the company’s existing customer database.
• Ensure the proper processing of insurance documentation and sales coordination.
• Uphold ethical practices in all business transactions and ensure that company and customer needs are met.
• Take on any other ad-hoc duties assigned by the company.
• Candidates with Certificate in General Insurance (BCP,Comgi,PGi) will have an added advantage.

Job Purpose

To carry out all administrative and reception duties of Boys' Town.

Responsibilities

• To support reception duties, visitors’ management and coordinate and sorting of all incoming mail.
• To answer calls from the public and provide accurate, satisfactory answers to their queries and concerns.
• To handle end-to-end administrative matters.
• Ensure proper filing, documentation and data entry as directed.
• To send/collect letters and other documents to the Post Office daily.
• Sort and distribute incoming mail.
• Other ad-hoc duties as assigned (e.g. banking, collection/dispatch of documents etc.).
• To apply administrative policies, processes, and practices (Corporate governance).
• To manage office inventory, track and monitor office inventory to ensure office functionality using Odoo Inventory Management System.
• Submit admin-related invoices in the AG system and expense tracking.
• To support and maintain contract e-filing system.T
• To execute new projects for the Admin department.
• To participate in Task Forces and/or committees assigned by the Manager of Finance & Admin and/or Assistant Director of Corporate Services, when necessary.
• To assist in events planning (eg Board meetings, company events etc)
• To ensure/ support/ monitor the relevant SOPs and/ or participate in the internal or external audit requirement or MSF case management/ audit process.
• To monitor, update and track Admin expenses and provide regular updates to Manager of Finance & Admin and/or Assistant Director of Corporate Services.
• To monitor and track the budget allocated.
• Any other duties assigned.

Job Requirements

• Minimum O Level or Diploma
• At least 2 years of relevant working experience.
• Good in record keeping (filing/documentation etc.).
• Proficient in Microsoft Outlook, Excel, Word, PowerPoint.
• Good interpersonal and communication skills.

The Genome Research Informatics and Data Science Platform is looking for a full Stack Software Developer to design, build and operate software systems in support of Institute and hosted programs. Your primary responsibilities include FE and BE Software Development and to ensure compliance with standards and policies (A*STAR, ISO etc)

Requirements

• Bachelor/Master Degree in IT/Computer Science
• Experience in scientific software development and full stack software DevOps
• Possess skills in Javascript for FE and BE, Java and Python
• Knowledge in Containerization and Serverless on Cloud (e.g. AWS Lambda) would be advantageous

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

The Genome Research Informatics and Data Science Platform is looking for a full Stack Software Developer to design, build and operate software systems in support of Institute and hosted programs. Your primary responsibilities include FE and BE Software Development and to ensure compliance with standards and policies (A*STAR, ISO etc)

Requirements

• Bachelor/Master Degree in IT/Computer Science
• Experience in scientific software development and full stack software DevOps
• Possess skills in Javascript for FE and BE, Java and Python
• Knowledge in Containerization and Serverless on Cloud (e.g. AWS Lambda) would be advantageous

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

Job Description:

• Responsible for providing after-sales technical support for the company's CDN products, answering customer inquiries through phone, email, and online chat; promptly responding to and resolving technical issues encountered by customers during use, providing professional solutions.
• Collaborating with the technical team to follow up and resolve complex technical problems, collecting and organizing customer feedback, and providing improvement suggestions to the product and development teams.
• Maintaining good customer relationships to enhance customer satisfaction.

Job Requirements:

• Familiarity with CDN technology principles; relevant work experience is preferred.
• Good communication skills and service awareness, able to patiently listen to and resolve customer issues; strong analytical and problem-solving abilities, capable of working under pressure.
• Team player with a spirit of collaboration; able to adapt to shift work schedules.
• Fluency in English and Mandarin required for communication with clients.

Shift Working Hours:

• AM Shift: 7.30am to 3.30pm
• PM Shift: 3.15pm to 11.30pm
• Night Shift: 11.15pm to 7.30am

Job Description:

• Responsible for providing after-sales technical support for the company's CDN products, answering customer inquiries through phone, email, and online chat; promptly responding to and resolving technical issues encountered by customers during use, providing professional solutions.
• Collaborating with the technical team to follow up and resolve complex technical problems, collecting and organizing customer feedback, and providing improvement suggestions to the product and development teams.
• Maintaining good customer relationships to enhance customer satisfaction.

Job Requirements:

• Familiarity with CDN technology principles; relevant work experience is preferred.
• Good communication skills and service awareness, able to patiently listen to and resolve customer issues; strong analytical and problem-solving abilities, capable of working under pressure.
• Team player with a spirit of collaboration; able to adapt to shift work schedules.
• Fluency in English and Mandarin required for communication with clients.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.