#BeMore

Do you aspire a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work here:

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Attend to phone-in enquires and/or emails and correspondences from the Public.
• Resolve enquiries in a timely, efficient, and professional manner.
• Provide constructive feedbacks on tool, resources, procedures and guideline to enhance workflow and the customer experience.
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedure.
• Handling and managing of escalation issues in a proficient manner.
• Build sustainable relationships and engage customers by taking the extra mile.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least the GCE ‘O’ Level or Diploma in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Possesses strong time management skills and is motivated to exceed expectations.
• Proficient in MS Office applications with excellent keyboard skills
• Possesses good telephone manners with clear speaking voice
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Work hours: Mon - Fri, 9am to 6pm

Location: Commonwealth

Job duties:
- Different facets of claims processing as assigned
- Management of claims to ensure timely processing to meet the agreed SLA.
- Adjudicate assigned claims with accuracy and approve claims that are within given authority limit.
- Ensure all queries are timely responded.
- Work closely with insurers/ corporate clients/ customers on claims matters/ enquiries/ complaints.
- Other ad hoc duties as assigned.

Requirements:
- Candidates must possess at least Diploma/ Advanced/ Higher/ Graduate Diploma/ Professional Degree in any field.
- At least 1 year or working experience in related field.
- Proficient in MS Office.
- WiIlling to learn new skills/ knowledge.
- Self motivated individual with strong sense of responsibility.
- Resourceful with strong problem solving skills.
- Good team player and service oriented.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

https://go.persolkelly.com/job/apply/9936

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22108817 Lin JingYuan

Salary : $2,500 - $3,300
Location: Buangkok
Working hours: 4 days (Monday - Sunday) rotating shift

• Day Duty shift - 7.30am to 7.30pm
• Night Duty shift - 7.30pm to 7.30am

Job Responsibilities

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home premises

Job Requirements

• Diploma in psychology , social work , counselling or relevant field
• Willing to work rotating shifts including night shift and weekends
• Training provided

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Compliance Processing Officer

• Working Days: 5 Days [Monday - Friday]
• Working Hours: 8.30am - 5.30pm
• Salary: $2600 - $3000 + AWS + VB
• Location: Eu Tong Sen St ( Near Clarke Quay MRT )

Requirements:

• Diploma in Food Science & Technology, Chemistry and other science-related fields
• Preferably 1 year working experience
• Able to travel locally.

Summary:

This role is supporting the company’s compliance program and services, including Halal Conversion and Management, Training, and Inspection/Audits. These positions require a combination of independent project work, compliance monitoring, and client-facing activities. Responsibilities include performing periodic audits, investigations, and hands-on service delivery, while also contributing to service development through a mix of on-the-job learning and formal training.

Responsibilities:

• Prepare detailed audit and investigation reports that highlight areas of non-compliance and associated risks.
• Document all compliance activities using designated checklists and databases according to company policies and workflows.
• Conduct timely follow-ups with clients, close audits efficiently, and ensure findings are resolved.
• Perform compliance audits and monitor various Halal operations.
• Maintain and organize both electronic and hard copy files and records.
• Prepare and process documents for submission to relevant authorities, ensuring timeliness.
• Continuously engage and communicate with clients and authorities as necessary for applications.
• Monitor audit activity schedules and provide thorough follow-up, including reviews of client corrective actions.
• Provide administrative support and contribute to project committees.
• Communicate proactively with clients via phone, email, and face-to-face meetings to gather feedback and information.
• Undertake any other assignments and tasks as required.
• Any other assignments and tasks given

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Role:

Finance Executive (Audit / Account / Xero)

• Working days : Mon - Friday 830am-530pm
• Salary range: $3,300 - $3,800
• Location: Changi South

Duties and Responsibilities:

• Overseeing company accounts, all financial activities and operations to improve financial performance
• Preparing Management Accounts and Reporting Pack for the entities.
• Preparing monthly financial statements and make recommendations to improve company financial performance.
• Review and approve journals.
• Review payment
• Perform variance analysis and propose corrective actions.
• Perform proper credit control and monitor collection
• Monitor cashflow and preparing cashflow forecast
• Ensure proper internal controls are in place and perform periodic review on the controls, working closely with other functional departments in the process of improving controls.
• Responsible to ensure the year end audit and tax computation completed within the stipulated time.
• Liaise with internal & external auditors, tax agents and bankers.
• Maintains office services by organizing office operations and processes
• Procure and maintain office supplies and inventory

Job Requirements

• Diploma in Accounting & Finance or a related field
• A minimum of 2-3 years of relevant experience in finance & audit
• Proficiency in Microsoft Office applications
• Experience in using accounting software such as Xero will be an advantage

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Job Responsibilities:

· Transform the BU Investment (Asset Owner) sub-function for AIAS to enable the next generation analytics and solutioning through implementing new analytics modules, measuring, monitoring and reporting in the new investment system.

· Design the internal analytics and monitoring reporting from Asset Owner perspective to enable strategic discussions to enhance competitiveness of our insurance product as well as new product development.

· Support the company wide strategic asset allocation and tactical asset allocation process to optimize investment outcome and enhance asset and lability management

· Lead the implementation of investment analytics/monitoring and reporting system in AIA Singapore

· Act as the subject matter expert of investment performance analysis and portfolio analytics to support management reporting and performance attribution

· Co-lead the annual strategic planning exercise for assets and investment division for the planned period

· Drive better investment performances through regular and frequent discussions and reviews with external fund managers including AIAIM, focusing to ensure investment requirements are met and risk-adjusted investment returns are optimized

· Enhance the management information reporting to all committees such as Investment Committee (IC), EXCO, Product committee, as well as AIA SG Board meeting based on the information provided by external asset managers and Group Centres of Excellence.

· Set mandates and benchmarks for all the Company’s Investment portfolios and monitor execution of all mandates to ensure adherences to all MAS as well as internal limits and investment requirements

· Provide analytics of investment solutions to enhance risk adjusted returns and optimize asset and liability positions to support insurance product development

· Facilitate investment governance and control including monitoring SAA/TAA, investment risk limits, investment/portfolio mandate monitoring and all internal control assessment

· Facilitate monthly investment sign-off to support month-end closing and regular regulatory filing to external parties and regulators

· Responsible for portfolio analytics to support performance measurement and review against benchmarks, investment solutioning and investment analysis.

· Perform gap / impact analysis relating to AIA Investment Governance Framework updates and regulatory notices to ensure the Company’s smooth transition to the new requirements

· Work with Group Investment Middle Office/Legal & Governance to enhance and improve the investment system infrastructure to enable more comprehensive analysis.

· Share the responsibility of ensuring the adherence to AIA Investment Governance Framework, while strengthening the control environment (as 1st Line of defense) and to facilitate the governance, risk and compliance culture, together with 2nd and 3rd Line of defense at AIA Singapore

Requirements:

· At least a bachelor's degree in business administration, finance, financial engineering, data analytics, statistics, math, economics or actuarial science. Masters degrees and/or additional professional qualifications such as CFA preferred.

· Collaborative, communicative, and strong team player is a must.

· Passion of the investment and capital market area is a must

· Minimum of 10 years of relevant experience in the Investment or Insurance industry. Additional investment performance reporting / risk analysis experience will be an advantage

· Knowledge on regulatory and economic capital metrics, investment management

· Strong critical thinking and analytical skills; accuracy and detail orientated; excellent communication skills; able to articulate and verbalise thoughts, ideas and reasoning

· Familiar with Aladdin, Bloomberg PORT/AIM and MS office application.

· Highly self-motivated with ability to multi-task.

· Responsible in dealing with overdue payments collection

· Min Diploma holder

· Min 1 Year experience working in a customer service/ Credit collection position within banking industry

· 1 Year Contract – Extendable/ Convertible

· Basic Salary up to $ 3500 + Discretionary Bonus / CBD

Key Responsibilities:

· Reach out to customers through calls and email to remind customers to regularize their accounts.

· Arrange site visits to clients’ business premise to establish business presence and payment reminder.

· Able to achieve daily productivity in terms of call attempts, contacts and promise to pay by customers

· Provide customer with clear and accurate information including outstanding balance, due amount and due date.

· Maintain and update all dunning and site visit records factually and timely into collections system

· Ability to provide exceptional customer service by addressing inquiries, concerns, and disputes promptly and professionally

· Other ad hoc duties as and when required

Job Requirements:

· Min Diploma holder

· Min 1 Year experience working in a customer service/ Credit collection position within banking or finance industry

· Good interpersonal and communication skills

· Ability in conversing in Chinese to deal with Chinese stakeholders

· Positive and keen learning attitude

How to Apply

Interested candidates kindly send your resume over to me at [email protected]

and attention to Celine Lee (R1982802) with the position title stated above. Alternatively, you may reach out to me via whatsapp at +65 8869 8708

I regret to share that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Celine Lee

EA Licence No. 11C5502

Registration No. R1982802

Job Summary:

• Accounts Receivable (AR) and Revenue activities
• Journal recordings and analysis
• Data Maintenance
• Support Audit, Month End / Year End Closing activities

Job Responsibilities:

• Prepare journals for debit/credit notes, send generated debit notes to requestors
• Support for trade invoice interface errors
• Prepare forms for trade system related errors or maintenance
• Advise car codes to requestors
• Support in audit requests from auditors
• Extract and prepare expense reports from SAP
• Any other tasks as assigned

Requirements:

• Good team player and able to work independently
• Willingness to learn, good attitude, meticulous and work with sense of urgency
• Accounting system knowledge SAP is a plus

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Finance Executive

• Working days : Mon - Friday 830am-530pm
• Salary range: $3,300 - $3,800
• Location: Changi South

Duties and Responsibilities:

• Overseeing company accounts, all financial activities and operations to improve financial performance
• Preparing Management Accounts and Reporting Pack for the entities.
• Preparing monthly financial statements and make recommendations to improve company financial performance.
• Review and approve journals.
• Review payment
• Perform variance analysis and propose corrective actions.
• Perform proper credit control and monitor collection
• Monitor cashflow and preparing cashflow forecast
• Ensure proper internal controls are in place and perform periodic review on the controls, working closely with other functional departments in the process of improving controls.
• Responsible to ensure the year end audit and tax computation completed within the stipulated time.
• Liaise with internal & external auditors, tax agents and bankers.
• Maintains office services by organizing office operations and processes
• Procure and maintain office supplies and inventory

Job Requirements

• Diploma in Accounting & Finance or a related field
• A minimum of 2-3 years of relevant experience in finance & audit
• Proficiency in Microsoft Office applications
• Experience in using accounting software such as Xero will be an advantage

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Finance Executive

• Working days : Mon - Friday 830am-530pm
• Salary range: $3,300 - $3,800
• Location: Changi South

Duties and Responsibilities:

• Overseeing company accounts, all financial activities and operations to improve financial performance
• Preparing Management Accounts and Reporting Pack for the entities.
• Preparing monthly financial statements and make recommendations to improve company financial performance.
• Review and approve journals.
• Review payment
• Perform variance analysis and propose corrective actions.
• Perform proper credit control and monitor collection
• Monitor cashflow and preparing cashflow forecast
• Ensure proper internal controls are in place and perform periodic review on the controls, working closely with other functional departments in the process of improving controls.
• Responsible to ensure the year end audit and tax computation completed within the stipulated time.
• Liaise with internal & external auditors, tax agents and bankers.
• Maintains office services by organizing office operations and processes
• Procure and maintain office supplies and inventory

Job Requirements

• Diploma in Accounting & Finance or a related field
• A minimum of 2-3 years of relevant experience in finance & audit
• Proficiency in Microsoft Office applications
• Experience in using accounting software such as Xero will be an advantage

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Regional Data Privacy Officer – Asia (VP Level)

Industry: Financial Services

Remit: Asia Pacific

Location: Singapore

Ideal profile: 8-10+ years of relevant experience in data privacy

As the Regional Data Privacy Officer for Asia, you will play a vital role in ensuring compliance with local data privacy laws and alignment with group-wide policies. In this VP-level position, you will be responsible for establishing, implementing, and monitoring data privacy practices and policies, acting as the primary contact for privacy-related matters in Asia.

Key Accountabilities:

• Ensure that company policies comply with local data privacy laws and group policies.
• Serve as the primary point of contact for data privacy issues.
• Develop and update data privacy policies, guidelines, and procedures, consulting with relevant stakeholders.
• Lead and/or participate in responses to data privacy incidents.
• Conduct data privacy self-assessments to identify gaps and implement remediation actions.
• Oversee the data privacy impact lifecycle, including cross-border data transfers.
• Design and implement training programs for staff involved in data handling and processing.
• Foster a culture of data privacy and compliance across the organization.

Experience & Qualifications:

• 8-10 years of experience in data privacy and protection, specifically within financial services.
• Proven experience operationalizing data privacy initiatives.
• Strong knowledge of local data privacy laws across multiple jurisdictions, such as PDPA, PDPL, PIPL, and Personal Data Ordinance.
• Background in legal, audit, or risk management is a plus.
• Professional certification in data privacy (e.g., CIPP/A/E, CIPM, CIPT) is preferred.
• Excellent verbal and written communication skills, with a strong attention to detail.

Compensation

Salary Competitive, depending on experience

SLOANE SHOREY

Risk | Compliance | Intelligence | Investigations

www.sloaneshorey.com

We partner with leading organisations to attract and retain highly skilled professionals in compliance, risk, intelligence and investigations.

Our clients include tier-1 corporations from Asia, Europe, and the US, as well as global law firms and specialist consultancies, operating across sectors including aerospace & defense, aviation, banking & financial services, data centres, engineering, manufacturing, and technology.

Established in Singapore in 2017, we execute assignments across Asia and beyond.

Sloane Shorey is a Ministry of Manpower Licensed Employment Agency: EA License 20S0307

Job Description

• To perform all functions related to the Executive Floor operation and guest relations to create and upkeep a pleasant experience for guests by rendering warm and personalized services at all times.
• Assign rooms for VIPs, EC guests and preferred corporate guests and liaise with Front Desk for efficient control of rooms.
• To perform check-in/check-out duties at the Reception.
• Attend to all guests’ enquiries and requests on hotel facilities / services, tourist information / tours, self-service launderette, photocopy service, foreign currencies, provision shop, community workshops and so on.
• Check and ensure all assigned rooms are prepared according to the Hotel’s standard and all necessary amenities and guest supplies are properly extended. Greet and welcome guests upon arrival and bid farewell upon departure especially in the lobby and at the main entrance.
• Carry out pre-arrival activities which includes, but not limit to, preparing welcome letters for VIPs and Executive Club guests, issuing meal and welcome drink coupons, efficient room assignment, charge Non-Refundable Deposit bookings, check correspondences are attached accordingly.
• Escort guests for check-in at the reception counter or check-in VIPs or preferred corporate guests in room.
• Highlight the main perks to guests and promote in-house facilities.
• Ensure smooth operations during the breakfast and cocktail hours which include the following:
• - Liaise with F&B Department to ensure that breakfast and bar are ready for Executive Club usage before the operational hours and all set up is done according to the Hotel’s established standard.
• - Provide services and attention to Executive Club guests during the operational hours.
• - Liaise with F&B Department for clearing the chafing dishes and other equipment.
• - Ensure that the cleanliness of the Executive Club Lounge is properly maintained.
• - Ensure all crockery, cutlery and napkins on the dining tables are properly set up based on the established standard at all times.
• Maintain, order and collect stock of F&B items for operation.
• Prepare room inspection report, daily duties / operation report and daily log books.
• Attend to guest’s enquiries and requests which may include flight confirmation and tour arrangement.
• Show rooms to potential guests.
• Gather important information of guests like birthdays, anniversary or others to create, maintain or update Guest History.
• Ensure that all problems or complaints are handled quickly, efficiently and courteously. Attend to guest’s needs personally whenever possible.
• Make courtesy calls to In-House guests daily for guest relations’ purpose and submit records accordingly.
• Obtain feedback and suggestion from guests for follow up.
• Be familiar with all emergency procedures and hotel policies.
• Report physical defects and hazards found in Hotel premises to Duty Manager.
• Perform daily due-out, extension of stay, late checkout, no-show, room and rate change based on established procedures.
• Show and sell rooms to potential guests, such as walk-in guests, and take room reservations, up-sell rooms and other products whenever possible.
• Carry out transactions, while adhering to hotel’s accounting and controlling procedure, in different modes of payment such as cash, credit/charged card, corporate account, vouchers, and post transactions accurately to ensure accountability of guest’s expenses. Prepare documents accordingly.
• Ensure that luggage of all guests is properly taken care of upon check-in and check-out.
• Count and balance cash float and perform proper handling of cash based on the established procedure.
• Handle all incoming & outgoing calls accordance to the Hotel’s standard.
• Perform other duties which may be assigned from time to time.

Job Requirements

Knowledge and Skills

i. Thorough knowledge of the Hotel, premises, surrounding areas and tourist spots.

ii. Familiarity with travel agents and VIP background information.

iii. General understanding of the Front Office and Housekeeping operations in regard to guest accommodation.

iv. Ability to communicate freely with guests. Ability to entertain and accommodate any specific needs raised by guests.

v. Ability to receive and handle all guests courteously and sincerely.

Education, Training Qualifications

GCE 'N' / ‘O’ Level

Experience

Minimum 2 years of experience in customer service

Job Description

1. Recruitment and On-boarding

• Support recruitment activities, including developing job descriptions, posting roles, screening resumes, conducting interviews, and extending job offers.
• Manage the on-boarding process to ensure a smooth integration for new hires, providing orientation and necessary documentation.
• Collaborate with HR management to refine recruitment and on-boarding processes, improving candidate and new-hire experiences.

2. Employee Relations

• Serve as a primary contact for employees, handling inquiries related to HR policies, benefits, and procedures.
• Assist in resolving employee relations issues and provide guidance on workplace concerns, promoting a positive organizational culture.
• Contribute to employee engagement initiatives by organizing activities and gathering feedback to enhance the work environment

3. Performance Management

• Support the implementation of the performance management cycle, assisting with goal setting, performance reviews, and feedback sessions.
• Work with managers to identify training and development needs for staff, facilitating access to appropriate learning resources.

4. HR Administration and Operations

• Ensure accurate record-keeping for all employee data, maintaining compliance with data protection regulations and confidentiality.
• Process HR documentation, including employment contracts, changes in employment status, and termination paperwork.
• Contribute to streamlining HR administrative processes, seeking efficiencies and improving service delivery.

5. Compliance and Policy Development

• Stay informed on employment law updates and assist in ensuring the bank’s HR practices comply with relevant regulations.
• Participate in the development and roll-out of HR policies and procedures, ensuring they are effectively communicated to employees.
• Conduct regular reviews of HR practices to ensure alignment with company policies and legal requirements.

6. Compensation, Benefits, and Payroll Processing

• Payroll Processing: Oversee the end-to-end payroll processing, ensuring accuracy, timeliness, and compliance with local tax and labor regulations.
• Administer employee benefits programs, managing enrollment, updates, and benefits-related inquiries.
• Conduct research on benefits options and assist HR management with recommendations to ensure competitive offerings.
• Provide guidance to employees on benefits-related questions, assisting with claims and enrollment processes.

7. Mentorship and Support

• Act as a mentor to junior HR officers, providing guidance and sharing best practices.
• Assist with training new HR team members, helping them understand HR procedures and systems.
• Contribute to a collaborative HR team environment, promoting knowledge sharing and professional development

Job Requirement

1. Minimum of 3-5 years of HR experience, ideally within the banking or financial sector.

2. Strong understanding of HR processes, employment laws, and HR best practices, with a focus on recruitment, employee relations, and benefits administration.

3. Excellent communication and interpersonal skills, with the ability to engage effectively with employees and management.

4. Proactive, solution-oriented approach with a strong attention to detail.

5. Given that we are a Taiwanese bank; knowledge of mandarin is essential as the role involves preparing email correspondence and periodic reports for overseas branches and HQ in Taiwan.

6. Team-oriented with a collaborative approach and a commitment to maintaining confidentiality and discretion in handling employee information.

To take charge of technical compliance for all authorities submissions, including liaising with the relevant authorities' personnel, consultants and architects to achieve the design intent as well as meet all authority requirements. To provide technical advice and support for design staff.

• Polytechnic Diploma in Singapore or similar
• At least 2 years working experience in Singapore
• Familiarity with Singapore authority requirements, especially for redidential developments
• Sense of Responsibility and able to work as part of a team
• Organised and Methodical
• Strong proficiency in Autocad
• Photoshop and Sketch-up skills perferable
• Familiarity with MS Office

Customer Service Officer - Call Center (Banking)

Role: Shifts role (Morning and Afternoon Shifts)

Job Requirement:

• Comfortable with using computer applications and tools.
• 1 to 3 years of experience in customer-facing roles (front or backend)

Job Role and Responsibilities:

• Achieve set Customer Center targets (KPIs) while upholding service quality.
• Ensure accuracy and compliance for customer requests.
• Promote the Bank's products and services through cross-selling.
• Assist customers in transitioning to the Bank's digital platform based on their preferences.
• Uphold professional standards when interacting with customers
• Demonstrate flexibility in work deployment as needed.
• Assist Operations in managing customer requests and transactional follow-ups.
• On the job training will be provided.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Duties & Responsibilities:

• Organize monthly employee sports and recreational activities
• Develop promotional materials for employee activities, such as posters and email notifications
• Schedule interviews between candidates and hiring managers
• Prepare onboarding documents and communications for new hires
• Assist in organizing learning trips for schools to promote community engagement
• Help compile monthly training reports and track employee training hours
• Manage course registration for internal and external training, including confirmation and billing
• Participate in various ad-hoc projects to support the HR team and enhance overall HR operations

Requirements:

• 1 year of experience in HR function
• Good organizational and communication skills
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Ability to work well both independently and in a team environment

Job Description:

- Responsible for the company's brand marketing planning, promotion and other related work, the development of brand marketing plan, and monitor the implementation.
- Responsible for market research, analysis, develop product strategies and programs according to market demand.
- Plan and organize landing brand promotion activities to enhance brand awareness and reputation.
- Responsible for the strategy and execution of the brand's online and offline operation activities, to explore user needs and product core values.
- Responsible for brand word-of-mouth management and crisis Public Relation handling to protect the company's brand image.
- Coordinate the cooperation of internal departments to promote the smooth implementation of projects.

Job requirements:

- College or above, majoring in marketing, advertising, media, or other related majors.
- 5 years or more experience in brand marketing planning, familiar with the Internet industry market.
- Comfortable hands-on and in excellent market research, data analysis and program development skills.
- The ability to handle crisis public relations, able to deal with brand-related emergencies in a timely manner.
- Fluent in English and Mandarin as there be frequently used with business stakeholders from China.

At Shangri-La Singapore, we pride ourselves in extending our signature heartfelt hospitality to all who walk through our doors. We’re obsessed with customer experience, and we’re looking for someone who feels the same.

It is a paradise where no two days are ever alike as you work on our intricate operational systems, handle our well-heeled guests' requests with promptness and efficiency and delight our guests and internal stakeholders in every single interaction. If you have a good eye for detail, enjoy meeting people, love keeping up to date with local and hotel events, we might just have the role for you! If you see yourself as a directorial genius with a can-do attitude who can simply go the extra mile just to put a smile on our guests’ faces, then we’d love to have you as part of our Shangri-La family.

• Ensures guest preferences are collected, correctly recorded, and acted upon in order to delight our guests.
• Drives customer delight and retention by being a role model in delighting guests in every single interaction.
• Responds promptly to guest feedback. Forwards to relevant departments if required and follows up to ensure appropriate action has been taken.
• Is familiar with all daily events taking place in the hotels, arrival/departure information, group movements, GTC arrivals/departures, current occupancies and those for the immediate period and key future dates, details of special hotel/company promotions and rates.
• Keeps up to date with local/hotel events and provides accurate information and direction to guests, as required.
• Handles all guests’ requests or inquiries promptly and efficiently.

Job Requirements

• Candidates with no experience are welcomed to apply! Training will be provided.
• Comfortable to work on weekends, public holidays and shift timings.

Key Responsibilities:

1. Operational Strategy & LeadershipDevelop, execute, and refine operational strategies aligned with the company’s growth objectives and values.
   Lead the strategic planning process and ensure smooth execution of projects across all departments, particularly with compliance, technology, and client services.
   Establish operational KPIs and regularly assess performance to ensure the organization meets its objectives efficiently and sustainably.
   
2. Team Management & DevelopmentBuild, lead, and mentor a high-performing operations team that reflects a diverse, inclusive, and respectful workplace culture.
   Develop and implement effective workforce planning, fostering professional growth opportunities and clear career pathways.
   Maintain a fair and progressive workplace by promoting inclusive practices in hiring, development, and employee engagement.
   
3. Financial ManagementOversee financial performance metrics and budgetary planning, ensuring operational activities align with financial targets.
   Identify cost-saving opportunities while maintaining a high standard of service and operational efficiency.
   Collaborate with finance teams to manage and optimize operational budgets, providing timely reporting to the CEO and board.
   
4. Process Optimization & Risk ManagementAnalyze, develop, and implement operational policies to increase productivity, streamline workflows, and enhance customer experience.
   Ensure compliance with regulatory standards, industry best practices, and internal policies to mitigate operational risks.
   Implement robust risk management practices and conduct regular audits to maintain an effective control environment.
   
5. Stakeholder EngagementBuild strong relationships with key stakeholders, including clients, regulators, and partners, to support organizational goals.
   Act as a liaison between executive leadership and operations, ensuring alignment on strategic objectives and policy implementation.
   Champion transparency and accountability across all levels of the organization to foster trust and operational efficiency.
   

Qualifications:

• Bachelor’s degree in Business Administration, Operations Management, or a related field; MBA or relevant postgraduate degree is a plus.
• 10+ years of experience in a senior operations role, with a track record of successfully scaling and optimizing operational functions.
• Strong leadership and team-building abilities, with a commitment to fair and progressive workplace practices.
• Experience in a fast-paced, technology-driven environment, with a deep understanding of regulatory requirements and risk management.
• Excellent strategic planning, financial acumen, and stakeholder management skills.

Core Competencies:

• Strategic Mindset – Able to translate strategic objectives into actionable plans with measurable results.
• People Leadership – Strong commitment to building an inclusive and diverse workplace, fostering respect and equal opportunity.
• Results Orientation – High attention to detail with a focus on achieving operational excellence and performance targets.
• Adaptability – Demonstrates resilience and adaptability in response to evolving business needs and industry changes.

Our Client, an electricity producer is currently looking for a Control & Instrumentation Technical Officer.

Location: Jurong Island And Bukom

Responsibilities:

• Carry out repair and rectification of equipment failure and malfunction. Test and recommissioning of rectified system or equipment
• Carry out the overhaul, inspection, calibration, servicing program during plant scheduled outage.
• Implement modification, upgrading, and installation plans for plant system and equipment for enhancement, availability, and reliability improvement.
• Maintains detailed work reports, spreadsheets, graphs, plots on computer-based software (Maximo, MS Word, and MS Excel)
• Assist Engineers and Technical Officers in the maintenance work
• Supervise contractors under his charge

Requirements:

• Nitec/Diploma in Electronics Engineering or equivalent
• Possesses knowledge of Instrumentation
• Preferably possesses 1 years of experience in Power Plant or Oil and Gas industry (fresh grads are welcomed)
• Self-driven, with a good working attitude and a good team player
• Is available on standby after office hours for emergency calls
• Have a safety mindset and display good workplace safety behavior.
• Be a part of the CERT team and be actively involved in emergency responses whenever called upon.

By sending your job resume to us, it shall be deemed that you have agreed and hereby give your consent to Merries Employment LLP in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within Merries and/ or with the client(s) of Merries. If you wish to withdraw your consent, please notify us.

We regret to inform only shortlisted candidates will be notified.

Merries Employment LLP

EA Licence No: 14C7362

Posting Personnel: Kong Fong Ting
EA Personnel Registration No: R1987853

Job Description:

• Planning and coordinating Public Relation programme for the project
• Handle enquiries and feedback pertaining to the project, to work closely with the relevant parities such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
• Dealing with requests and complaints from the public
• Overall in-charge and responsible for the internal and external publication and communication issue
• Working closely with all contractors and take proactive measures in mitigating all complaints arising from the construction activities
• Filing and maintain up-to-date file records to enable quick retrieval
• Provide administrative support assistance and other ad-hoc jobs if required

Job Requirements:

• GCE 'O'/'A' Level with 1 to 2 years of public relations experience, preferably in building trade as BSC supervisor
• Good communication & interpersonal skills

ROLES & RESPONSIBILITIES

Chartering

· Chartering out the vessels operated by company

· Chartering in vessels from the market for company’s own cargoes & program.

· Calculating owner estimate for charter in/out (Voyage Charter, COA, TC)

· Preparing in principal approval for charter in/out to management.

· Preparing tender summary for charter in/out.

· Negotiations, preparation of fixture recaps and charter parties.

· Through knowledge of charter party clauses, terms, and their implications.

· Maintain and update and manage the list of all potential customers, brokers and ship owners who are potential customers of the company.

· To liaise with brokers, owners, charterers, logistics service providers alike on a regular basis to understand market sentiment and competition.

· Keep abreast of the latest fixtures and market sentiment by word of mouth (including telephone) and reading market reports.

· Market development and customer relationship management and network development with traders, cargo owners and vessel owners.

Operation

· To ensure proper operation of controlled vessels during employment TC or spot and maximize performance, time charter equivalent (TCE), always following global standards and international regulations.

· Undertake voyage planning to meet international regulation and charter party.

· Respond to vessel issues, customers’ requests, terminal, agent

· Communicating with charterers, brokers, agents and vessels regarding voyage orders, vessel itineraries, etc.

· Handle bunker and route optimisation.

· To ensure vessel deployment, operations improvement, and cost optimisation.

· Provide voyage instructions to vessels, review stowage planning, coordinate agency appointments, review PDAs and FDAs, monitor vessel cargo operation, at sea and in port.

· Monitor vessel performance during voyages i.e. speed and consumption.

· Handle questionnaires, certificates, LOIs, LOPs, and all relevant supporting data.

· Update company database with required information with regards vessel and voyage performance.

· Assist in ship chartering issue i.e disputes, claims, computation for freight, demurrage & laytime, and other claims.

· Responsible for following up on post fixture activities.

QUALIFICATIONS

· Bahelor's Degree or equivalent. Bachelor in Ocean Engineering/Mechanical Engineering/Industrial Engineering, with 5-8 years experience in Shipping Chartering/Operation tanker vessels

· Good knowledge of Charter Party terms.

· Good knowledge in freight cost and charter hire calculations

· Good negotiation skills and have a good understanding of market conditions.

· Good planning and execution skills in voyage operations.

· Conversant with Master, Agent, Charterer, Terminal, and other requirements.

· Able to work irregular hours to attend and ensure timely operation is in compliance to charter party.

· Proficiency in English both written and spoken, good working knowledge of Microsoft Office.

· Data entry and responsible for proper filing, reporting, and sorting of operation documents.

Job Type : Full Time, Contract Basis

Expected Salary : Sgd XXXXX/month (will commensurate according to experience and qualifications)

Location: Eunos

Contract period: 6 months (0.5 months completion bonus)

Work hours: Mon - Fri, 9am to 6pm

Job Purpose:
The person will conduct agency reviews and trend analysis to identify potential gaps and areas for improvement, and implement enhanced framework for the distribution reps so that they can conduct proper sales advisory processes for their policyholders and provide them with quality advice and suitable recommendations.

The Job:
• Provide support for day-to-day operations by assisting in the team’s functions
• Assist in monitoring competency standards required of supervisors and representatives to ensure alignment with regulatory and industry guidelines
• Ensure timely reviews and follow up with representatives on cases triggered by Company
approved monitoring system, and information via other sources reported to the department
• Assist in developing and implementing communication plans on competency standards
• Engage and coach representatives and supervisors in areas of sales activity, quality of sales / sales management, and training needs as and when required
• Perform trend analysis to detect potential sales advisory and market conduct risks
• Address all queries and concerns from various internal and external stakeholders
• Assist in the execution of special projects / initiatives
• Updating of SOPs and internal guidelines when required
• Perform other work as required to meet business needs
• Takes accountability in considering business and regulatory compliance risks and takes
appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements:
• Degree holder and above in related discipline (Banking/ Business/ Finances/ Accounting)
preferred
• 1-2 years of compliance / audit experience in Financial Services or insurance industry would be an added advantage
• CMFAS qualification (M5, M9, M9A and HI) would be an advantage
• Proficient in MS Office (Excel, Word, Outlook and PowerPoint)
• Strong interpersonal, customer service and communication skills
• Meticulous, professional, able to work well independently and as a team
• Committed and able to interact well with all levels of staff
• Proficient in oral and written English

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

https://go.persolkelly.com/job/apply/9935

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22108817 Lin JingYuan

Salary : $2,500 - $3,300
Location: Buangkok
Working hours: 4 days (Monday - Sunday) rotating shift

• Day Duty shift - 7.30am to 7.30pm
• Night Duty shift - 7.30pm to 7.30am

Job Responsibilities

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home premises

Job Requirements

• Diploma in psychology , social work , counselling or relevant field
• Willing to work rotating shifts including night shift and weekends
• Training provided

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Salary : $2,500 - $3,300
• Location: Buangkok
• Working hours: 44 hours - perm 12 hours Night shift
• Monday - Sunday (4 days work week) 8pm to 8am

Job Responsibilities

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home premises

Job Requirements

• Diploma in psychology , social work , counselling or relevant field
• Willing to work rotating shifts including night shift and weekends
• Training provided

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580