Job Description

You will be responsible for supporting an outstanding experience for parents and students through the Purchase phase of the Family Experience Journey (FEJ), as families progress from initial enquiry through to and including the child’s first day at school, thereby maximising the conversion of leads into new starters.

- Ensure timely communication, responding to all parent contact within 24 hours during the working week.

- Ensure high quality communication: written and verbal language, structure and consistent attention to detail.

- Maintain high levels of warmth and enthusiasm throughoutall communications.

- Ensure that each family experiences key ‘magic moments’ throughout their journey, from enquiry to enrolment / induction, that are customised to their circumstances and memorable.

- Delivery of weekly KPIs

- Feedback from parents

- Mystery shop

Build an understanding of each family’s needs and interests throughout the Parent Experience Journey.

- Get to know families through great questions and active listening.

- Always be curious - identify what each parent and student needs – then personalise and tailor your offer accordingly.

- Deal effectively with objections and be responsive to buyingsignals.

- Build empathy and rapport with families.

- Support the MAC team through attendance at school recruitment events.

- Delivery of weekly KPIs

- Feedback from parents

- Mystery shop

Drive conversion at each stage of the pipeline by maintaining a focus on ‘closing’ towards the next step.

- Deal with new enquiries effectively and convert the enquiry to a visit to the school.

- Delivery of weekly KPIs

- Feedback from parents

- Mystery shop

- Conduct individual and group tours of the school, making them as personal as possible and convert families to make an application.

- Facilitate the application and assessment process in a straightforward and efficient way to convert families to enrolment.

- Facilitate any remaining enrolment requirements and maintain continued contact to convert enrolled families into new starters.

- Support families in their induction and orientation to ensure a positive start at their new school.

- Follow up with leads at all stages of the pipeline that have become unresponsive to reignite their interest. Follow best practice in timing this communication.

- Close out unresponsive leads in a timely fashion, always leaving the door open for the conversation to restart.

Ensure that the school’s brand and core messages are integrated throughout the Purchase process.

- Articulate in a compelling fashion the school’s USP and proof points.

- Advocate the value of being part of the Nord Anglia family.

- Link what parents and students need to our unique offer.

- Bring to life our global collaborations and educational assets to meet the needs to each family and student.

- Delivery of weekly KPIs

- Feedback from parents

- Mystery shop

Support the Admissions Manager throughout the re-enrolment process to optimize the retention of existing students and families.

- Support the Admissions Manager in refining the list of families eligible for re-enrolment.

- Work with the Admissions Manager to identify high risk families and support the execution of any mitigation strategies that are put in place to minimize the risk of these families not re-enrolling.

- Support the work with Marketing & Communications to optimize the nurturing of existing families with regard to the re-enrolmentprocess.

- Support the re-enrolment process for families with the aim of making the process as straightforward as possible.

- Work with other relevant functions across the school to efficiently support the contracting and finance aspect to the re-enrolment process.

- Retention versus prior year

Implement the school’s admissions processes in line with any group policies and local market regulations.

- Maintain an up to date understanding of group-wide admissions policies and processes.

- Understand any local regulatory requirements and ensure these are implemented at each stage of the admissions process.

- Timely resolution to any issues flagged during weekly audit

Manage data capture and lead management through iSAMs currently and our CRM system when this launches.

- Ensure that all new leads are entered into iSAMs / CRM within 24 hours during working week.

- Ensure that lead statuses, notes and personal details are kept fully up to date at all times and after each and every communication with prospective parents.

- Ensure the school adheres to NAE business rules in relation to data capture and management.

Timely resolution to any issues flagged during weekly audit

Provide appropriate feedback and best practice share to other members of the Admissions and wider school team.

- Support the Director of Admissions and Marketing to develop a culture where the school engages as one and works to ensure admissions is a whole school responsibility.

- Contribute to the sharing of best practice in admissions across the Admissions team, region and group.

- Employee performance review rating(s)

- Team conversion rates

- Team feedback

Take a proactive approach to personal development planning using company toolkits and procedures as appropriate.

- Take ownership for personal development and works with Admissions Manager to develop and implement a focused and straightforward Personal Development Plan.

- Take ownership for requesting feedback from others in a timely fashion.

- Provide both constructive and appreciative feedback both unprompted and when asked.

- Positive performance appraisal

Philosophy and values:

We are ambitious for our students, our people and our family of schools. We believe that:

- There is no limit to what every person can achieve.

- Creativity and challenge help us get better every day.

- Learning should be personalised.

- Unique global opportunities enhance the learning experience.

Promote and adhere to the Company Vision and Values:

Opportunity

Opportunities need to be meaningful, about achieving potential and making progress.

Impact

Impact is about making a difference. It needs tobe immediate, positive and lasting.

- Role-model the ‘Be Ambitious’ philosophy each day

- Feedback as a valued member of the team and the wider organisation

Leadership

Leadership is about considering the team’s needs as well as your own, setting inspiring examples, being supportive and showing real accountability and responsibility.

Respect

Respect is about listening, being inclusive, showing tolerance and getting the little things right

Each individual must ensure that they meet their statutory responsibilities and Company policies with regard to Health and Safety, Equal Opportunities and other relevant legislation and undertake any other appropriate duties as allocated by the Principal.

OTHER

Promote and embodies The CORE 7 Leadership Capabilities:

1. Accountable

Establishes a high performing culture and accepts accountability for organisational performance.

2. Strategic

Leads opportunity and is committed to continuous improvement aligned with the organisational vision anddirection

3. Collaborative

Works collaboratively with others to achieve organisational outcomes

4. Entrepreneurial

Creates organisational value for diverse stakeholders and achieves commercial success

5. Enabling

Drives excellence through valuing and developing others

6. Agile

Achieves personal and organisational success within a changing, dynamic and complex environment

7. Resilient

Demonstrates personal resilience within a demanding environment of high expectations

- A commitment to safeguarding and promoting the welfare of all pupils.

- Willingness to undertake appropriate child protection training when required

- Valued member of the team and organisation

PERSON SPECIFICATIONS

Qualifications / Training

Bachelor’s Degree

Experience / Knowledge/ Skills

- Minimum 2 years working in a sales or service delivery sector

- Good cross-cultural, interpersonal & communication skills and an affinity for interacting with diverse nationalities and cultures

- Experience of having worked within a service delivery sector, education sector experience a bonus

- Outstanding written and verbal communication skills

- Excellent time management skills and flexibility in dealing with multi-functional tasks

- Experience of working with a CRM and / or IMS

Personal Attributes

- A warm, personable and curious character

- Creative and technical thinking ability

- Self-motivated, flexible and adaptable to different tasks at hand

- Proactive and able to prompt others to ensure deadlines and targets are achieved, calm working under pressure

- High level of integrity

- Excellent time management and organizational skills

- Proficient communicator both oral and written

- Excellent attention to detail

- Affinity with and interest in education

At Nord Anglia Education we are committed to providing a world class, safe, happy environment in which children and young people are able to thrive and learn. We are committed to safeguarding and promoting the welfare of all our students irrespective of race, ability, religion, gender or culture.

All post holders in regulated activity (having regular unsupervised contact with children) are subject to appropriate national and international vetting procedures including satisfactory criminal record checks from both your country of residence/birth and any country of residence within the last 10 years. The school will support candidate to obtain this.

Officer

JOB DESCRIPTION

• Underwriting the risk, servicing and ensuring the risk is accepted in accordance to Underwriting Guide and within Code of Practice.
• To ensure that the renewal management duties assigned is completed within code of practice standards.
• Manage assigned scheme partners including servicing and maintaining good relations with the partners / intermediaries.
• Provide support and build good relations with the intermediaries, with the aim to grow the business.
• Follow up actions where there is discrepancy in declared NCD and claims experiences
• Product Review including support the implementation for the agreed changes including system customization, changes on brochures, policy wordings, rolling out to partners
• Work alongside with the HOD/manager to achieve division top line and bottom line.
• Other adhoc duties as assigned.

EDUCATION / PROFESSIONAL QUALIFICATION

• Diploma holder in any discipline or equivalent
• Mandatory: Certification in General Insurance - BCP and PGI

EXPERIENCE & ANY SPECIFIC SKILLS SET REQUIRED

• Minimum 2 years of relevant experience in general insurance industry

• To perform all roles and responsibilities required of site supervisors under the Building Control Act.
• To supervise the timely execution of the works and maintain quality control and ensure that the works are carried out in accordance with the contract specifications, drawings, allocated timeframe, all other contract documents and site instructions.
• To check all drawings and specifications to ensure that works are carried out in accordance with the approved plans.
• To check on quality of materials and samples delivered to site and report to Superintending Officer / Consultant / Qualified Person on any materials that are not conforming to the specifications.
• To check trial panel & mockup done on site and off site, where necessary.
• To ensure that the required construction tests in connection with the construction works are carried out where necessary.
• To ensure CAG emergency preparedness protocols are adhered to by the contractors during trial runs or actual emergencies.
• To prepare defect lists, monitor progress of rectification works and ensure all defects are satisfactorily rectified.
• To attend site, progress, variation and coordination meetings and to keep proper minutes of these meetings. To follow up and report to QP(S), QP(D) and CAG within two (2) days for site issues raised during the meetings.
• To help resolve contractors’ queries and coordinate the works with other contractors.
• To inspect and assist with handing / taking over of completed works.
• To facilitate the timely taking over of site parcels to be handed over by other contractors and highlight any issues that will delay the progress of the works.
• To ensure that proper and updated records of all works, including records of variation works, tests, inspections, work progress, materials and equipment/machinery on site, labour safety, provisional quantities, dayworks, etc, are kept.
• To take and carry out instructions from and represent the QP(S), QP(D) and CAG on site.
• To ensure that the contractors maintain safety, cleanliness and tidiness of the site at all times.
• To be conversant with all procedures in the Changi Aerodrome Manual, “Airside works Procedures Manual”, Airport Operational and Safety (AOS) requirements”, and Workplace Safety & Health Manual. To make conscious effort to be constantly updated on any subsequent revisions to the above-mentioned manuals, procedures and all applicable airport circulars.
• To adhere to the shift duty roster assigned by the Consultant or Resident Engineer.
• To carry out any other duties including administrative tasks as directed by the Superintending Officer / Consultant / QP (S) / QP (D).

Requirements:

• The RTO shall have minimum five (5) years of relevant experience as a RTO, of which at least three (3) years shall be in supervision of works similar in bored piling, and temporary works such as haul road and temporary drainage diversion, ERSS, excavation works, ground improvement works, flood prevention and mitigation, etc.
• The RTO shall preferably possess a Diploma from Polytechnic or Workplace Safety & Health Coordinator or possess Advanced Certificate in Workplace Safety and Health or relevant qualifications.
• The RTO shall be accredited with the Joint Accreditation Committee of the Institution of Engineers Singapore and the Association of Consulting Engineers Singapore.
• Good analytical ability with strong verbal and written communication skills. Competent in keeping and maintaining proper and updated site records on progress of work.

• To review all Authority's and Contractor's drawings
• To provide all relevant endorsements required by the relevant authorities
• Supervise all civil, structural and geotechnical building works, both permanent and temporary
• To ensure that contractor had obtained all necessary permits and clearance to work
• To conduct site inspection and ensure that contractor(s) implement corrective actions and timely preventive/mitigation measures to protect surrounding structures
• Coordinate the contractor, AC, QP(D), and relevant agencies, including interfacing contractors and consultants etc for the works
• To review, evaluate and assess all formwork structures, formwork support systems etc
• To review and supervise safety, environmental and health matters
• To supervise the installation of instrumentation
• To supervise sanitary and plumbing installations, pump drainage works etc
• To review, evaluate and assess the monitoring of instrumentation and interpretation of the results and provide analytical results/presentations
• To review the Contractor's design and supervise all works

Criteria:

- Min 3 years of experience in Cut & Cover tunnelling or supervision of installation of monitoring instruments, collation of monitoring data and use of software for the presentation of monitoring data for analysis and interpretation.

- Diploma in Civil and Structural Engineering

- Possess a valid RTO cert by JAC of IES/ACES as QSS Singapore

Responsibilities:

• Perform guests check in or check out according to hotel procedures and service standards.
• Handles guests’ inquiries or complaints promptly while ensuring guest satisfaction.
• Perform cashiering and updating of guest records.
• Handles all incoming calls for guests or internal departments.
• Performs other related tasks.

Requirements:

• Strong communication and interaction skills.
• Must be able to work on 3 rotating shifts, including weekend and public holidays.
• Knowledge of Opera or other Property Management System would be an added advantage

• To review all Authority's and Contractor's drawings
• To provide all relevant endorsements required by the relevant authorities
• Supervise all civil, structural and geotechnical building works, both permanent and temporary
• To ensure that contractor had obtained all necessary permits and clearance to work
• To conduct site inspection and ensure that contractor(s) implement corrective actions and timely preventive/mitigation measures to protect surrounding structures
• Coordinate the contractor, AC, QP(D), and relevant agencies, including interfacing contractors and consultants etc for the works
• To review, evaluate and assess all formwork structures, formwork support systems etc
• To review and supervise safety, environmental and health matters
• To supervise the installation of instrumentation
• To supervise sanitary and plumbing installations, pump drainage works etc
• To review, evaluate and assess the monitoring of instrumentation and interpretation of the results and provide analytical results/presentations
• To review the Contractor's design and supervise all works

Criteria:

- Min 3 years of experience in Cut & Cover tunnelling or supervision of installation of monitoring instruments, collation of monitoring data and use of software for the presentation of monitoring data for analysis and interpretation.

- Diploma in Civil and Structural Engineering

- Possess a valid RTO cert by JAC of IES/ACES as QSS Singapore

Stand in rate to be discussed during interview.

Duties & Responsibilities:

• Report and provide assistance to QAQC Engineer & Senior Inspector
• Inspection of the completed tunnel precast elements
• Keeping of Quality Control (QC) records at all stages of the segmental tunnelling lining production
• Testing and examining the materials used
• Checking on the workmanship of the manufacturer in connection with the tunnel precast elements production
• Inspect and checking of defects of production phase of tunnel precast elements and provide finding and recommendation on remedial measures to mitigate the defects

Requirements:

• A Civil Engineering Diploma recognized by the Professional Engineer (PE) Board, Singapore, or its equivalent as accepted by the OIC
• Min. 3 years of relevant experience in the inspection and quality control monitoring of high quality, mass produced precast concrete products
• Will be stationed full time at precast yard.
• Require valid RTO Certification
• Must have SSSS certification

We are International Reinsurance Brokers established for more than four decades with worldwide clientele base. As a reinsurance specialist, the company works on behalf of insurance companies to facilitate the placement of Treaty and Facultative reinsurance program.

The company is regulated by the Monetary Authority of Singapore (MAS) and has subsidiary companies in Jakarta and Colombo.

We are looking for full-time candidates to assist in the Finance & Administrative Department. Candidates with related qualification & working experience is most essential.

ACCOUNTANT / ACCOUNTS & ADMIN OFFICER

Roles & Responsibilities:

• Consolidation of Group Accounts and review of subsidiary accounts
• Handle full set of company’s books of accounts and monthly financial reports
• Cash-flow management of company’s account & clients’ account (IBPA)
• Prepare periodic budget & forecast analysis & monthly management reports
• Trade debtors and creditors control and general ledger reconciliation
• Revaluation of trade debtors and creditors and monitor of monthly Ageing reports
• Prepare MAS statutory returns & regulatory compliance and liaison with MAS officials
• Conversant with IFRS standards & Insurance Intermediaries Act
• Handle corporate taxation matters & attend IRAS query & liaison with tax agents
• Reconciliation of monthly group office accounts & intercompany balances
• Prepare GST returns and ensure timely submission to IRAS
• Review of staff expense claims, operating expenses & online payment instructions
• Liaise with auditors, bank officers, corporate secretary and other government officials
• Assist in Corporate Secretarial duties, HRM & general office administration
• Monitor contracts administration and renewals including TOBA, KYC/CDD
• Review & administration of office general insurance needs, including claims/renewal
• Assist in IT related work, co-ordination & follow up with external vendor(s)

Requirements:

• ACCA / Degree in Accountancy or Finance from respectable Universities
• Must be conversant in Companies Act, Insurance Act, PDPA, local taxation
• Mature, responsible & able to work independently and can work under pressure
• Positive attitude, strong self-motivation, pro-active and with initiative to learn
• Possess strong communication and interpersonal & people skills
• Good knowledge of Microsoft Excel/Pivot Table/Power-point/Words

Position and remuneration will commensurate with related experience and qualification.

Interested candidates are invited to send full resume with a recent photograph, contact number, present and expected salary, together with copies of educational certificates and transcripts.

We regret only shortlisted candidates will be called for interviews and further discussion.

Job Responsibilities:

• Perform audit procedures during the audit fieldwork under senior guidance.
• Perform analytical review procedures and other substantive audit procedures for clients both based locally and overseas in various industries under supervision.
• Establish good working relationships with clients and engagement team members.
• Handle any other job tasks assigned from time to time.

Job Requirements:

• Degree or professional accounting qualifications recognised by ISCA.
• At least 2 years working experience in audit firm.
• Proficient in computer skills & Ms Office.
• Team player with strong analytical, follow-up skills and time management skills.
• Good communication and interpersonal skills.
• Ability to work within tight timeline and in a fast-paced environment.

JOB DESCRIPTION

· Generate sales leads

· Build sustainable relationships and trust with clients' accounts

· Provide accurate, valid and complete information

· Meet personal/customer service team KPIs

· Keep records of customer interactions, process customer accounts and file documents

· Follow communication procedures, guidelines and policies

JOB REQUIREMENTS

· Minimum Diploma and above

· Willing to learn and flexibility to adapt to working environment

· Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Job Description

We are looking for a competent Credit Management Officer to manage queries and ensure timely repayment from existing clients. You will be responsible for all credit management activities through telephone calls, emails, site visits and other appropriate actions.

Responsibilities

• Contact customers through phone and email to remind customers to regularize their accounts.

• Conduct site visits to customer premise to establish business presence and payment reminder.

• Able to achieve daily productivity in terms of call attempts, contacts and promise to pay by customers

• Provide customer with clear and accurate information including outstanding balance, due amount and due date.

• Maintain and update all dunning and site visit records factually and timely into collections system

• Provide exceptional customer service by addressing inquiries, concerns, and disputes promptly and professionally

• Able to work independently, have good communication skills and able to handle service and complaints matters.

• Any other duties as may be assigned by the management from time to time.

Requirements

• Min Diploma holder

• Good interpersonal and communication skills

• Minimum 1 year of relevant experience in the banking or financial industry

• Prior experience in Debt Collections or Customer Service preferred

Working days: Mon - Fri (office hours)

Work location: Novena / Clarke Quay

Salary: $3000 per month

Contract duration: 6 months or 1 year contract (subject to operations needs & individual performance)

Responsibilities:

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• At least 2 years experience in administrative & customer service
• Prior experience in call center environment will be beneficial
• Able to work in a fast paced environment & achieved assigned targets/KPIs
• Well spoken & good communication skills
• Proficient in MS office, especially Excel

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. https://go.persolkelly.com/job/apply/4142

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Officer Coordinator
Basic Salary: $2,000 - $2,300 + OT + AWS & variable Bonus
Working Days: Mon - Friday 8.30am -6pm
Address: Jurong East

Responsibilities:

• Shipment Handling, booking, documentation and data entry
• Handling of shipping instructions, overseas agents and contractors
• Coordinate with customers regarding shipments
• Provide customer service and invoicing to customers
• Ensure smooth flow of incoming and outgoing shipments
• Liaise with hauiler / freight forwarders on import / export shipments
• Handle any other ad-hoc / administrative duties

Job Requirements:

• Min. 1 years of working experience in related field
• Able to commit OT as and when required

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Shipping Officer
Basic Salary: $2,000 - $2,800 + OT + AWS & variable Bonus
Working Days: Mon - Friday 9am -630pm
Address: Jurong East

Responsibilities:

• Booking of shipments with internal freight forwarding division
• Liaise closely with the customer service on the actual cargo volume requirement
• Coordinate with warehouse operations for transfer of cargo
• Confirmation of shipping documents, Bill of Lading with overseas agent.
• Pre-alert of shipment and liaising of shipment issue with overseas agent.
• Update of shipping data to the in-house system
• Performing issuing of invoices of shipments upon receiving confirmation of billing charges and costing.
• Perform issuing of other invoices, manage filing and adhoc administrative duties as assigned.

Job Requirements:

• Min. Diploma holder
• Min 2-3 years of relevant work experience in Shipping or freight
• Short Notice Preferred

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Salary: S$3500

Working Days: Monday - Friday

Working Hours: Monday - Thursday 830am-6pm, Friday 830am-530pm

Location: Chinatown

Contract Period: Yearly renewable based on performance and business needs

Job Responsibilities:

The role responsibilities:

• Reports directly to the Quality Service Experience Manager (QSM)

• Responsible in providing excellent service to all customers

• Handle mailbox enquiries and resolve customers issues via email communication and personalised calls

• Ensure accuracy of data collected from the customers

• Maintain and update the survey database with proper notes indicated in the system

• Responsible for distributing enquiries and follow ups to relevant teams, stakeholders and departments

• Fulfil the service level agreement by responding to all emails within 3 working days turnaound time and ensure prompt follow up on cases

• Provides daily email summary report to the QSM

• Escalate to the QSM on challenging issues or complaints received through mailbox channels

• Work closely with inbound/outbound Project Experience managers in developing quality service operational SOPs and processes

• Analyses service quality across the contact centre and provide recommendations on ways to improve productivity and customer satisfaction to achieve highest level of service excellence

• Using various data such as contact centre daily service level, customer satisfaction, surveys data accuracy and call/complaint logs to develop strategies and techniques which enhances the overall effectiveness of the contact centre operations

• Train and guide employees to create a culture of service excellence

• Any other ad-hoc duties

Job Requirements:

• Singaporean
• 2 years and above of call centre experience providing training or audit

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle

Roles and Responsibilities

• Daily and monthly operational activities for GL functions
• Bank reconciliation and ensuring that all month–end reports are prepared accurately and timely
• Ensuring accurate and appropriate recording and analysis of revenues and expenses
• Posting and maintenance of fixed assets
• Closing of accounts (Balance Sheet, Profit & Loss & Cash Flow)
• Prepare monthly journal entries
• Any other duties as assigned by superior from time to time

Requirements

• Diploma in Finance / Accounting with at least
• Minimum 2 years of relevant working experience
• At least 1 year of audit experience required
• Proficient with Microsoft Excel
• Preferably knowledge in SAP accounting system
• Focused and able to meet deadlines
• High responsibility, team player with good initiative and interpersonal skills
• Able to work under pressure and tight reporting deadline

Position Summary

1. Oversees the development of the annual audit plan.

2. Oversees the implementation of the annual audit plan.

3. Oversees the monitoring of each business unit.

4. Supporting Internal Audit Function of Business Unit

5. Reporting to Head Office.

6. Take leadership/ownership role within ad hoc projects.

Principle Responsibilities

Area of Responsibility

1. Development of Annual Audit Plan

Key Activities/Elements

• Oversees the collection of information from the relevant personnel and internal audit department of each business unit, as well as from the relevant departments in DLIAP regarding the risk recognition, control status and issues of the assigned business company.
• Directs the investigation of the regulatory trends of each country in the region.
• Heads the risk assessment of business units in cooperation with the internal audit department of each company based on the collected information.
• Oversees the development of an annual audit plan and propose to Head Office.

Area of Responsibility

2. Implementing of Annual Audit Plan

Key Activities/Elements

• Oversees the implementation of the abovementioned annual audit plan.
• This involves leading the development of auditing perspective and techniques in view of the preliminary survey, holding hearings with relevant personnel, conducting onsite audits, review working papers and assess the results with close communication with Head Office and audit firms, and also to oversee the audit results report in accordance with the direction from the head of the department in Head Office.

Area of Responsibility

3. Monitoring of Business Unit

Key Activities/Elements

• Directs the continuous monitoring of the governance, risk management and control of each business company in the region in accordance with monitoring rules formulated by the HQ.

Area of Responsibility

4. Supporting Internal Audit Function of Business Unit

Key Activities/Elements

• Oversees the monitoring/assessment of internal audit function of Business Unit and directs necessary support
• Facilitation of communication with internal audit function of Business Unit

Area of Responsibility

5. Reporting to Head Office

Key Activities/Elements

• Regular reporting to the relevant departments in Head Office on the overview, issues and improvement measures of the internal audit system in the region.

Area of Responsibility

6. Other ad-hoc matters

Key Activities/Elements

• Guidance of project team(s), keeping projects on track, meeting budget goals and deadlines.
• Facilitation of conversation with all involved parties and stakeholders.

Job Requirements

Education: Bachelor’s degree and above

Experience: Audit experience in life insurance companies

• At least 20 years’ experience in the life insurance company operating globally, including more than 5 years of experience as Director or equivalent.
• Experience of working in a financial industry listed in world’s major stock market (one New York, NASDAQ, Tokyo, Shanghai, Euronext, London) as Director or equivalent in the last 3 years, overseeing the entire department or overseeing whole overseas entity.
• More than 5 years of experience in HQ of a financial institution listed in world’s major stock market (one New York, NASDAQ, Tokyo, Shanghai, Euronext, London), being in a department in charge of credit control / investment / risk management. Successful candidate is required to possess experience of managing credit control / investment / risk management over Asia Pacific region.
• Have financial acumen and expertise in the different financial indicators such as firm’s assets, product lines, regions, markets, regulations and stakeholders.
• Strong communication skills across multiple stakeholders to facilitate appropriate functional decision-making.
• Knowledge of laws, regulations and guidelines related to life insurance business.

Other Requirements: NA

Minimum Years of Experience: 20

HIGHLIGHT BUSINESS PTE. LTD.
HBS Singapore is a management consulting practice specialising in accounting, corporate secretarial, taxation and business continuity planning services.

We are passionate in supporting our clients to start, grow and sustain their business across generations.
If you are driven and committed, we welcome you to join our team.

ACCOUNTS OFFICER

Responsibilities
- Manage Assignments and Deadlines
- Prepare Financial accounts and reports (GL, AR, AP)
- Prepare and submit GST returns
- Prepare corporate and individual tax
- Prepare corporate secretarial documents
- Liaise with clients on queries and problem solving
- 5 day work week
- develop communication and good interpersonal skills
- Positive, supportive and have good value system

Remuneration will commensurate with the level of experience and expertise
Location: Central and near to Chinatown MRT

Requirements
Degree/Diploma in Accountancy/Finance recognised by Accounting or partial ACCA
Meticulous, mature, independent, able to multi-task and work in a team
Possess good communication & interpersonal skills
Experience in accounting software - QBO, Xero, MYOB
Proficient in MS Excel & Word
Exposure to International Financial Reporting Standards or Singapore Financial Reporting Standards

We are looking for you - passionate and purposeful - to join us and be part of our team.
To schedule an interview, please send your resume and expected salary to:-
[email protected]

The ideal candidate should have the following essential attributes:

• Sound knowledge of Singapore Financial Reporting Standards and Singapore Standards on Auditing.
• Excellent interpersonal, written and verbal communication skills. The ability to read and interpret technical standards and routine commercial contracts is essential.
• Possess a strong affinity for numbers and ability to interpret financial data.
• Be able to work under pressure.
• Be able to work both independently and as part of a team.

In this role, the candidate is required to:

• perform audits relating to a portfolio of companies across a broad spectrum of industries.
• be responsible for the planning, execution and documentation of audit fieldwork.
• follow up on audit findings independently. For senior associates, in addition to executing fieldwork, you shall be expected to play a leading role on the engagement team, supporting the engagement manager and engagement partner closely.

Qualifications and experience:

The ideal candidate should have the following qualifications and experience:

• Accounting degree qualification which is recognised by ISCA, or have the ACCA or Chartered Accountant of Singapore qualification.
• a minimum of 2 years’ relevant experience for senior associate level.
• a working knowledge of Caseware audit software and high proficiency in MS Excel would be added advantages.

The candidate is expected to perform the following duties:

• Prioritise and process customer orders and requests submitted by email
• Investigate and resolve customer complaints and resolve complaints quickly and patiently, including assistance of customers who may have received their orders late, have received the wrong order or have received faulty products
• Maintain thorough and accurate WMS records
• Learn how to use Tracking system and warehouse technology to deliver great customer care
• Check product availability for customer orders and order or restock items if necessary to satisfy the customer
• Assist the financial department to ensure customers is prompt on payment prior to delivery
• Communicate with customers about their orders, including any delays or changes in delivery

• Manage full aspects of audit engagements, from planning, executing, reporting, clearance of work and completion, up to incentivization of audit files;
• Manage a portfolio of clients including client’s expectations and deliverables, responsible for all client management services, act as a liaison between clients and engagement team;
• Involved in the budgeting process to prepare forecast billings and collections on a regular basis, ensure timely billing and collections

Requirements:

• Degree in accountancy or related discipline and have obtained professional qualification;
• With at least 5 years of relevant work experience in a public accounting firm;
• Possess good initiative, resourcefulness, and meticulous;
• Independent yet team player with strong analytical, project management, and time management skills;
• Excellent leadership, coaching, communication, and interpersonal skills;
• Possess strong technical expertise and good knowledge in IT processes;
• Well conversant in computer skills in MS office; and
• Ability to work within a tight timeline and in a fast-paced environment.

DUTIES & RESPONSIBILITIES

1. Assist Sales Managers in identifying leads, acquiring new business and developing positive long term relationships with travel agents, tour operators, schools, community groups and companies

2. Prepare and customise proposals, meeting client’s needs and attraction’s guidelines of profitability.

3. Recommend and implement sales initiatives which drive visitation and sales to achieve budget goals.

4. Work in conjunction with Sales Managers to host site visits, event preparation and execution to grow, manage guest experience and satisfaction.

5. Co-ordinate and ensure delivery of event catering requirements in conjunction with operations and food and beverage teams.

6. Work with the marketing team to review products and service offerings on a regular basis

7. Update, document and implement the standard operating procedure for all booking and sales processes.

Perform other duties as requested by supervisors

QUALIFICATIONS, KNOWLEDGE & EXPERIENCE

1. Min. GCE “O” Level

2. Fresh graduates may apply. Salary will commensurate with experience

3. Must be proficient in Microsoft Office applications

4. Must have excellent written and verbal communication skills

5. Must be proactive and goal focused to achieve sales targets

Responsibilities

• Ensures that all unsecured and secured applications are processed with accuracy in accordance to the guidelines set by the bank, and within stipulated SLAs.
• This includes and are not limited to:
• Process and verify authentication checks &/or data entries
• Perform and verify accurate income computation
• Ensure accurate input/output to enable good customer service delivery
• Documentation of procedures to ensure compliance with group policies in procedures.
• Conduct internal reviews / tests to ensure compliance Assist with data analysis, report findings, recommend corrective actions and preventive actions for review.
• Handle administrative duties that include but are not limited to filing, printing, scanning, archiving

Skills/Requirement

Job Requirements

• Ability to think objectively and 'think outside the box' when analyzing issues
• Possess a strong analytical and problem-solving skills with excellent verbal/written communication and interpersonal skills
• Proficient in the use of Microsoft Excel, powerpoint and macro

• Operations of the power plant according to procedures and requirements including but not limited to starting, loading, unloading and shutting down the complete plant and systems
• Have sound knowledge of the safe operating parameters, controls, precaution and safety interlocks when starting and loading plant equipment so as to avoid damage and to be able to run the plant in the most efficient manner
• Plant process conditions troubleshooting, analyzing and testing when necessary
• Able to manage, monitoring and control the plant process operation from control room DCS
• Record plant operating data and report defects and abnormalities
• Carry out isolation/normalization of equipment as require by the Permit To Work System
• Understand and familiar with Plant Chemistry including handling of plant waste discharge
• Carry out plant change-over and conduct testing of equipment to meet statutory compliance and best industry practices
• Input to and liaison where necessary for long term Station planning

Requirements

• Diploma/NITEC relevant engineering discipline
• 2-3 years relevant working experience in Power Plant ideally on a CCPP or Process Plant
• Experience involvement in technical aspects of Power Plant or Process Plant maintenance
• Good hands-on knowledge in performing Power Plant or Process Plant equipment maintenance
• Experience in the erection, commissioning and initial start-up phases of a modern Power Plant is an advantage

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Dickson KOH, Managing Director - Infrastructures Business (EA License 10C5468 | EA Registration R1103367)

Meranti Power Pte. Ltd., a fully owned subsidiary of Energy Market Authority, is establishing a maintenance team to maintain two open cycle gas turbines of our power generation station.

We are inviting applicants for the positions of Technical Officer (Control & Instrumentation) who shall report to the Senior Engineer / Engineer (Control & Instrumentation Maintenance) and be responsible for supporting him in the maintenance of C&I systems of the power station/plants. The Technical Officer shall support C&I team in the following:

Responsibilities:

• Responsible for proper maintenance of gas turbine, generator and auxiliary systems as assigned by Head or Engineers in-charge.
• Perform troubleshooting, predictive, preventive and corrective maintenance to ensure plant equipment and systems run smoothly and efficiently
• Identify, plan and initiate required actions to maintain the power plants for long term reliability and efficient generation output.
• Prepare technical specifications for equipment services, contract labour and ad-hoc maintenance services. Supervise and report performance of contractors to ensure good quality and progress of maintenance works, as well as full compliance with contract specifications.
• Liaise, supervise, and coordinate with contractors and vendors on projects, maintenance, repair, shut down, and overhaul works
• Support operation and maintenance engineers in investigation, analyse and determine the root cause of plant defects and outages.
• Maintain and control all records as required.
• Assist in the preparation, certification and review of all management systems, including ISO 9001, ISO 14001, ISO 18001, ISO 27001, ISO 50001 annually and provide support to the auditing parties wherever necessary, including internal & external auditors, to rectify non compliances and/or to follow up on improvement items identified during audit.
• Maintain and enhance the Control System Network and CyberSecurity of OT system.
• Support engineers in managing maintenance contracts and inspections, testing and commissioning of new equipment.
• Carry out routine and corrective maintenance programme of C&I in-charged equipment.
• Inspection and acceptance of purchased materials and contract spares.
• Reporting unsafe conditions/near miss incidents for rectification
• Monitor ad-hoc plant projects/tasks to ensure on time delivery
• Perform work orders allocated by Department Heads and/or Engineers

Requirements:

• Education in Electronics & Electrical Engineering or related discipline
• Minimum 2 years’ C&I maintenance experience in a power plant or related industry
• Willing to work overtime
• Self-driven with good working attitude and possess keen learning disposition
• Proven attendance record and works well in a team
• Work location is in Jurong Island (Transport to and from Jurong East MRT are provided)

Only shortlisted candidates will be notified.

By submitting your personal data and/or resume to Meranti Power Pte. Ltd. (“MP”), you shall be deemed to have given your consent to MP for collecting, using, and disclosing your personal data for the purpose of assessing your job application.