Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

Working day : 5 days

Working hour : 9am -6pm

Address : Telok Ayer

Job Responsibilities:

• Assist Partners/Managers in managing audit engagements and delivering quality service to clients.
• Manage a portfolio of international and local clients including client’s expectations and deliverables, responsible for all client management services and act as a liaison between clients and the engagement team.
• Lead team to complete all audit related processes & procedures including finalisation of financial statements.
• Coach and mentor team members, including on the job training and timely performance review.
• Prepare and/or review consolidation of group accounts.
• Apply requisite professional scepticism during the course of the work and exercise professional judgement on critical technical issues.

Job Requirement:

• Bachelor's Degree with minimum 3 years experience
• External auditor experience required

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Customer Service Officer | Learning Centre | AMK

Working days & hours : 5 days - 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Ang Mo Kio, Parkway Parade and Punggol Plaza (Willing to relocate to other branches due to work exigencies)
Salary: $2650 - $3500

Job Description:

• A company that running English language and Writing enrichment programs. The company comprises more than 100 passionate professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers who will lead meaningful lives. We are committed to delivering first-class and well-rounded English language enrichment to our students and customers.

Job Responsibilities:

• Explain our courses, education philosophy and pedagogy to potential customers.
• Promote TWC programmes to potential and existing customers.
• Build relationships with our customers.
• Handle phone and email queries effectively and promptly.
• Perform and manage sales transaction effectively and promptly.
• Arrange replacement lessons for students, and appointments for parents, Centre
  Management or teachers.
• Responsible for center's inventory and simple logistics.
• Other administrative and ad hoc duties, e.g. filing documents

Requirement:

• Have minimum GCE 'A' levels or Diploma qualifications.
• Possess at least 2 year of relevant work experience in customer service-related job
  roles, preferably in enrichment centers settings.
• Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets).
• Open to be deployed at other centers due to work exigencies

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Our client is a well-established MNC, market leader in the Environmental industry. They are looking for an EHS Officer to assist their team for the next phase of their business. They are located in the West – easily accessible.

Responsibilities:

• Oversee the company’s Operation Safety initiatives, conducting regular safety walks and promptly addressing any identified hazards
• Advice/guide departments in the implementation of EHS Management Solutions to ensure compliance with the company’s EHS standards.
• Develop/Implement the company’s EHS system and Risk Assessment plans for both operational/non-operational areas
• Prepare/Circulate weekly EHS topics to enhance employee awareness of safety protocols
• Provide training and supervision to the company’s Emergency Response Team, focusing on first-aid, fire-fighting and other procedures
• Organize/Hold campaigns and training courses to continually reinforce EHS awareness among the company’s employees
• Conduct routine assessments of EHS practices,and recommend appropriate corrective and preventive actions (CAPA)
• Promptly alert the relevant Managers about any machinery/equipment that pose potential risks to the various employees' well-being
• Assess health hazards that may affect employee safety, and prioritize the necessary actions based on severity
• Provide support in the implementation of EHS policies/procedures across the company
• All other adhoc duties as assigned

Requirements:

• Min Diploma in relevant fields of Engineering, or Diploma in Workplace Safety and Health
• Min 2 years of relevant working experience
• Attended and possess WSH Coordinator Course (Level B) certification

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Job responsibility:

· Incident Response

· Manage Security & Safety Systems

· Monitor CCTV

· Patrolling & clocking

· Access control duties

Requirements:

· Secondary education

· Able to commit 4 days work 1 day off, 3 days work 1 day off schedule

· 12 hours permanent shift

For details:

· Contact (Call / SMS / WhatsApp) 85003454

· Email info @ placement.com.sg

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working Hour: Shift hours – according to the clinic assigned
Salary range: $2,100 – $2,600
Location: Multiple locations, to be discussed during interview

Job Description:

• Handle and manage enquiries from walk-ins, phone calls.
• Manage patient's appointments and treatment schedules.
• Address and manage patient's needs, care and concerns efficiently and effectively in clinic.
• Proactively build rapport and establish good relationships with customers to ensure customer retention and satisfaction.
• Interactive engagements with customers during events, corporate talks, roadshows and clinics.
• Deliver product knowledge to potential patients through effective communication to increase consumer understanding.
• Promote products, services, and packages to maximize sales opportunities where necessary.
• Capture photos and testimonials for social media posting for the clinic.
• Manage and maintain the clinic tidiness and cleanliness.
• Other ad-hoc duties as assigned.

Job Requirement:

• 1 to 2 years of experience in customer service or customer relations.
• Able to commit to retail working hours including weekends & Public Holidays.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Job Information

• Contract Role
• Client's Representative
• 5.5 Days

Job Role/Duties

1. Represent the client to ensure works are carried out according to WSH legal requirements and in a safe manner
2. Discharge duties as relevant in the WSH Act, WSH (Workplace Safety and Health (Officers) Regulations and Environmental Public Health Act
3. Conduct inspections and produce daily reports and follow-up to ensure compliance by the contractor
4. To recommend to the occupier of the workplace or other in charge of the workplace reasonably practicable measures

Job Requirements

• Able to commit for the whole contract period (short term)
• Registered MOM WSHO
• Fit for work
• Min 2 years experience in construction / A&A projects

Boarding Officer

• Working location : (2 mins walk from Joo Koon mrt)
• Working days : 5.5 days
• Working hours : 9am - 6pm | 9am - 1pm
• Salary: $2,100 - $3,000

Responsibilities

• To prepare and deliver / go on-board vessel to supply their requirements.
• Warehouse duties.

Requirements

• Must have Class 3 Driver Licence.
• Experience in ship chandelling industry is added advantage

WhatsApp or Email me your latest resume for Immediate Interview Arrangement.

Whatsapp: +65 80231200

✉ [email protected]

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

Job Summary:

Group Audit helps the Board and Executive Management meet the strategic and operational objectives of the Group. We conduct independent checks to ensure that the Group’s risk and control processes are adequate and effective. All our team members are highly sought-after professionals who work as trusted advisors to our clients, in all matters related to a company’s internal controls.

In CBG audit function, we look after a portfolio made up of Consumer Banking Group (including Wealth Management), Legal & Compliance function (including Financial Crime & Security Services) and Corporate Functions (such as CRESA & GSMC etc.)

Responsibilities:

• Conduct audits of BU/SUs - risk, product and processes regionally.
• Evaluate the design and operating effectiveness of processes and controls and develop appropriate tests to be conducted and ascertain the level of testing of controls required.
• Escalate issues appropriately and timely.
• Ensure concise and clear audit findings and reports are presented on a timely basis.

Requirements:

• Degree qualification, with at least 4-6 years’ relevant experience in the internal audit of financial services industry, preferably with relevant experience in consumer banking, wealth management and/or legal & compliance functions
• Self-motivated and demonstrates the initiative & ability to work independently and effectively with multiple priorities
• Strong communication skills (both verbal and written), i.e., able to articulate key messages effectively.
• Ability to establish and maintain positive relationships with stakeholders and team mates.
• Proven robust analytical skills with strong attention to detail.
• Accounting or internal audit qualifications (Associate Chartered Accountant (ACA), Association of Chartered Certified Accountants (ACCA), Certified Public Accountant (CPA), Certified Internal Auditor (CIA) or Certified Information Systems Auditor (CISA)) are preferred. Other AML professional qualifications would be desirable.

EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Roles & Responsibilities

You will join a team of elite team of FLASH Field Reponse Officers and will be trained to handle the most challenging of situations on the road, rendering assistance, advise and provide professional services to our customers and fleet partners. Working in synchronization with the Control Centre to ensure that our customers and fleet partners are being well taken care of.

You will be proactively assigned to accident related cases within the area of deployment and to assist in lodging of Singapore Accident Statement with our distressed customers or fleet partners. Using the skillset trained by FLASH, you will assist in rendering all the assistance to ensure our customer and fleet partners are supported during their time of distress.

You will be required to:

- Assess the accident scene upon arrival and provide the assistance needed for our customers or fleet partners.

- Remain calm and viligant to ensure that we assist in the investigation for any accident related matters.

- Advising customers and fleet partners on the post accident procedures.

Qualifications

Joining FLASH Field Response Officer:

- Minimum Class 2B license

- Minimum 'N' level / SPM or equivalent

- Open to Singaporean, Malaysian, and PR applicants

- Proficient in English (speaking and writing); Chinese proficiency is an advantage

- Comfortable with using technology for reporting purposes

- Have self righteousness

- High level of integrity

- Quick thinking and able to take control in high pressure situations

- Able to adapt to the fast changing environment

Key Details:

- Working Hours: 12 hours per day

- Workdays: 5/6 days a week

- Salary Range: SGD$1700.00 to SGD$2600.00

- Shifts: Nightshift and midshift are included

- Work Environment: Embrace a fast-paced and dynamic setting

- Training: We provide comprehensive training to ensure your success

What We Offer:

- Company-provided bike for efficient response

- Fuel and cash card reimbursement for your convenience

- Quarterly and performance incentives to recognize your dedication

- Opportunity for overtime to maximize your earnings

- Clear career progression paths to nurture your professional growth

At our company, we value diversity and innovation, and we believe in empowering our team members to thrive in their roles. As a Field Response Officer, you will play a crucial role in our mission to deliver exceptional services to our clients and partners.

Job Description:

• Be empowered to safeguard the nation's strategic key installations
• Provide Protection/Escorting VIP or Business partners
• Security Enforcement & Screening Duties
• Traffic, Crowd & Access Control

Requirements:

• Singaporeans Only
• Min 3 ‘N’ or 1‘O’ Level / Nitec / Diploma / Degree
• Able to take and pass IPPT (positions without IPPT are available too)
• No experience required as training will be provided
• Able to perform 12hrs shift

Salary & Benefits:

• Gross Salary up to $4,400
• New hire bonus of $35,000
• Medical, Dental & Leaves Entitlement
• Stable career with job progression in rank system
• PC>LCP>CPL>SGT>SSG>SI

For details:

- Contact (Call / SMS / WhatsApp) 85003454

- Email info @ placement.com.sg

Responsibilities:

• Perform rescue and firefighting operations during aircraft/domestic emergencies
• Operate sophisticated firefighting and rescue equipment and vehicles
• Maintain operational readiness and effectiveness by passing the Airport Firefighter Fitness Test (AFFT) annually

Requirements:

• Possess at least 3 GCE 'O' Level passes / NITEC
• Strong inclination for rescue work
• Physically and medically fit with good eyesight (you will be required to undergo a physical fitness assessment if shortlisted)
• Self-disciplined and composed under pressure
• Candidates with Class 3 driving license would be preferred
• Willing to perform shift duties
• No experience required

Job Description:

• Operate a Help Desk to manage all issues relating to facilities feedback, service requests, and any other issues.
• Manned facilities for receiving, logging, tracking and responding appropriately to user requests or feedback that are received via phone, e-mail and other communication platforms (e.g., WhatsApp/Telegram/Chatbot).
• They shall act as the first line of response to channel urgent feedback, faults, defects, breakdowns, repairs and damages to the relevant maintenance staff. They will inform the user of the outcome and actions taken to rectify the problem as a form of closure to each feedback.
• They shall close the feedback loop with all users on the status of issues raised to the maintenance teams in relation but not limited to, the following matters:
• (a) All queries and requests relating to services and events support;
• (b) Notification of faults and complaints relating to the services from clients and members of the public;
• (c) Requests for temporary changes to the delivery and scope of services;
• (d) Notification and responding to emergency calls;
• (e) Monitoring of alarms;
• (f) Update of progress regarding any fault notified to the Helpdesk; and
• (g) All other issues raised by users.
• They shall maintain and upkeep all faults/defects reported into the CMMS, phone calls, emails etc, and ensure that reported faults are being channelled to the staff for immediate response and follow-up.
• They shall categorise the feedback based on the KPIs and inform the urgency of the matter to relevant contractors/maintenance staff. They shall prepare monthly reports for tracking suggestions, complaints, breakdowns, etc., received together with their resolved status.

Working Hours

Rotating Shift (12 hours) - Average of 44 hours per week

Responsibilities:

• Supervise a group of Junior Fire Officers in the areas of fire vehicle operation, life preservation and minimization of property loss at an aircraft incident/accident site
• Operate sophisticated firefighting and rescue equipment and vehicles
• Plan and maintain the operational effectiveness of the unit under his/her charge
• Ensure appropriate operational standards, procedures and operating practices are established and maintained
• Organize and implement fire safety awareness and emergency preparedness programmes
• Maintain operational readiness and effectiveness by passing the Airport Firefighter Fitness Test (AFFT) annually

Requirements:

• Diploma from a local Polytechnic
• Strong inclination for rescue work
• Physically and medically fit with good eyesight in order to lead team of emergency officers to respond and mitigate emergencies at the aerodrome (you will be required to undergo a physical fitness assessment if shortlisted)
• Self-disciplined and composed under pressure
• Leadership qualities as well as good communication and writing skills
• Candidates with Class 3 driving license would be preferred
• Willing to perform shift duties
• No experience required

Summary

• Basic $2,600 - $3,200 (depends on experience)
• Monday to Friday 8am to 5.15pm
• AWS (13-month) + Performance Bonus
• Location - West, Tuas

Job Scope

• Provide administrative support, i.e. invoicing, data entry and general office management
• In-charge of day-to-day operations of admin duties
• Providing internal support to increase sales efficiency, productivity, or profitability
• Help maintain a database listing of sales contracts, including details of customer name, trading terms, contractual period, etc.
• Generate various reports and admin duties
• Weekly meetings, minutes taking and reports sharing

Job Requirements

• Diploma in Business/Administration/equivalent
• Min. 2 - 4 years of experience in Sales Administration
• Proficient in Microsoft Office Skills (Word, Excel, PowerPoint)

Interested applicants, click APPLY NOW or text +65 9759 6862 for confidential discussion.

Only shortlisted applicants will be notified

OH ZI YI, JOEY | R22107510

MTC CONSULTING PTE LTD | 15C7752

1) Collaborate with relevant agencies on Levy collection effort and exchange of data/ information

2) Investigate discrepancy in payment amount claimed by companies

3) Face-to-face/virtual meetings with company representatives to clarify payroll records

4) Conduct onsite audit on employers payroll records

5) Draft and send e-mail response to appeals

6) Statistics reporting on number of appeals received and track outcome of appeals

Handle and process refunds.

1) Diploma in any discipline, 3 to 5 years of relevant work experience in enforcement or audit is preferred.

2) Entry level candidates may apply.

3) Good communication skills and inter-personal skills to engage employers and other stakeholders

4) Effective team player with good analytical and inter-personal skills

5) Driven, meticulous and able to multi-task and work independently

6) Knowledge related to compliance audit policies, relevant Act and Regulations are an advantage

7) Advanced knowledge of Microsoft Excel (such as Vlookup, pivot tables), prior experience in data

8) Analysis and sense making of data from systems is a strong

Youth Work Associate

Working location: Near to Buangkok mrt
Working hours: Shift work (2 shifts, 8 hours/shift); 8:30am – 4:30pm // 2:30pm – 10:30pm
Salary: $2600 - $2900

Youth Work Associate will be working with the youths staying in an institutional facility, which focus on community rehabilitation.

Responsibilities:

• Oversee the residents on a daily basis; manage the welfare, discipline and standards of regimentation in the institution.
• Support the shift during emergency.
• Deliver Trauma-informed practices in daily interactions.
• Ensure safety and security of premises, include perform body & property check, carry out security patrols, dormitory checks, and conduct urine test (when necessary)
• Manage and provide care for the daily living needs of the residents in the Hostel.
• Plan and conduct engagement activities in educational and recreational programmes for the residents
• Able to develop positive relationship with the residents.
• Facilitate proactive and restorative circles (attain competence)
• Involve in admission process.
• Involve in taskforce, to assist and execute tasks required from the taskforce.

Requirements:

• Diploma with 2 years working experiences.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Job Description

• Work closely with the Property Manager to ensure effective estate management.
• Provide excellent support to residents, address inquiries, and maintain positive communication.
• Execute daily estate inspections, upholding high standards in horticulture and maintenance.
• Manage resident feedback promptly, addressing concerns and implementing necessary actions.
• Effectively handle arrears cases, liaising with residents/tenants for timely resolution.
• Implement improvement projects, foster community engagement, and maintain accurate documentation for regular reporting to the Property Manager.

Requirements

• Minimum Diploma in Real Estate/Facilities Management/Building Services, Mechanical or Electrical Engineering or equivalent.
• A teams player with good interpersonal and organization skills.
• People-oriented with a willingness to learn.
• Able to work under pressure and work beyond normal working hours and on weekends/public holidays.
• Working on Monday to Friday & Alternate Saturday. (5.25 wk week)
• Working Hours: Mondays to Fridays: 8.30am to 5.30pm & Saturday: 8.30am to 12.30pm
• Work Location : North / North-East
• Fresh graduates are welcome to apply

Interested applicants, please write in through CareerFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Customer Relation Officer | Clinic Assistant | Multiple location

Working Hour: Shift hours – according to the clinic assigned
Salary range: $2,100 – $2,600
Location: Multiple locations, to be discussed during interview

Job Description:

• Handle and manage enquiries from walk-ins, phone calls.
• Manage patient's appointments and treatment schedules.
• Address and manage patient's needs, care and concerns efficiently and effectively in clinic.
• Proactively build rapport and establish good relationships with customers to ensure customer retention and satisfaction.
• Interactive engagements with customers during events, corporate talks, roadshows and clinics.
• Deliver product knowledge to potential patients through effective communication to increase consumer understanding.
• Promote products, services, and packages to maximize sales opportunities where necessary.
• Capture photos and testimonials for social media posting for the clinic.
• Manage and maintain the clinic tidiness and cleanliness.
• Other ad-hoc duties as assigned.

Job Requirement:

• 1 to 2 years of experience in customer service or customer relations.
• Able to commit to retail working hours including weekends & Public Holidays.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job title: Ops - Account Servicing Officer

Job mode: 12 months renewable contract

Work location: Changi business park

Only Singaporeans required for this role

Roles & Responsibilities:

• Process redemption replies to Authorized Motor dealers
• Pre-process interbank GIRO application forms.
• Perform data entries for financial and non- financial updates to system
• Pre-process and generate ad hoc letters for Auto Loan customers
• Perform administrative functions
• Ensure all requests are processed within specified service standard, timely and accurately
• Escalate any discrepancy / deviation to the Team Manager

Key Requirements:

• Min. 2 year of experience in financial institutions, with Credit operations or knowledge would be an added advantage
• Proficient in Microsoft office 365 i.e. Excel
• Ability to multi-tasking and manage different activities
• Good team player

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their team, with the goal of further developing the already high-performing team. They are located in the North.

Responsibility:

• Assist with customer inquiries and fees.
• Follow up on emails and confirm appointments.
• Promote gas appliances and partnerships.
• Any administrative tasks that’s assigned.

Requirements:

• Minimum O level qualification.
• Proficient in spoken and written English.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115655 (Michelle Yeo Swee Xiang)

• Remuneration package: Up to SGD$2,800 Basic + Variable Bonus
• Singapore Construction project
• Location: Ubi
• 5.5 Days office hour, Alternate Saturday

Responsibilities

• Planning and coordinating Public Relation programme for the project
• Handle enquiries and feedback pertaining to the project and work closely with the relevant parties, such as residents, consultants, authorities, etc.
• Take proactive measures to mitigate complaints arising from the construction activities
• Ensure site employment complies with statutory regulations and company policies
• Dealing with requests and complaints from the public
• Overall in-charge and responsible for the internal and external publication and communication issue
• Working closely with all contractors and taking proactive measures to mitigate all complaints arising from the construction activities
• Filing and maintaining up-to-date file records to enable quick retrieval
• Provide administrative support assistance and other ad-hoc jobs if required

Job Requirements

• GCE 'O'/'A' Level with 1 to 2 years of public relations experience, preferably in building trade as BSC supervisor
• Proficient with MS Office and MS Excel
• Good communication and interpersonal skills

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

EA License Number: 02C4944

Registration Number: R23114519

Posting Personnel: Lin Pei Yu

REF: L47RY767

• Assist in the management and maintenance of the site in accordance with the contractual requirements and standards set by the Client.
• Carry out daily routine works in the shopping mall including conducting inspections to ensure that all building installations and equipment are maintained according to schedule and are in good working condition.
• Carry out work plans and programmes in accordance with Client’s guidelines, Standard Operating Procedures and statutory requirements and attend to feedback, complaints and services as requested by the Client.
• Oversee works/services and ensure that services are delivered on time and according to Client’s requirements.
• Supervise and manage contractors on the scheduled maintenance of various functions and systems within the building premises.
• Any other ad-hoc duties assigned by your supervisor.

Requirements

• Minimum Nitec/ Higher Nitec in Building/ Mechanical/ Electrical Engineering or equivalent
• At least 1-2 years of relevant working experience in maintaining commercial buildings.
• Pro-active, independent, able to work with minimal supervision and perform under pressure.
• Good team worker with service-orientated mindset.
• Possess Company Emergency Response Team (CERT) will be preferred.
• Able to start work immediately or within short notice.
• Working schedules: 44-hrs work week

Interested applicants, please submit your detailed resume stating your current and expected salary, and reasons for leaving current and past employment.

We thank you for your interest in the above position and regret that only short-listed candidates will be notified.

We are looking for a dynamic and customer-centric individual to join our call center team as a Senior Customer Care Officer / Team Lead. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!

Roles & Responsibilities:

• Provide coaching and training to the team members
• Conduct regular transaction monitoring and call reviews
• Ensure that training and development plans are in place
• Manage fair and consistent application of performance management and disciplinary measures
• Work across departments to improve business processes and enhance efficiency
• Deliver operational results
• Generate reports to clients
• Prepare monthly business review
• Other ad hoc duties as assigned

Job Requirements:

• Minimum 2 year(s) of relevant experience supervisory role, preferably in a contact centre or customer service environment
• Tech savvy and has good knowledge of Microsoft Office
• Possess good interpersonal and communication skills, creativity and problem-solving skills
• Able to motivate team to achieve business targets
• Good leadership and people management skills

*Prior call centre experience would be an advantage

We offer competitive compensation, ongoing training, and a supportive work environment.

If you’re enthusiastic, eager to learn, and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Interested candidates may WhatsApp us at 6015 6788 or email us at [email protected]