Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities:

• Collaborate closely with the Strategic Planner to implement inventory planning policies and regularly review and update planning parameters for optimal inventory levels.
• Work in tandem with country planners to align on forecasts, lead times, customer orders, and new materials.
• Engage with suppliers to communicate demand forecasts actively.
• Collaborate with suppliers to enhance lead times and availability while reducing inventory levels and working capital.
• Monitor inventory levels consistently, ensuring sufficient supply for customers while minimizing excess or expired inventory.
• Maintain and review Key Performance Indicators (KPIs) for the assigned area and drive continuous improvement.
• Coordinate with suppliers and forwarders for inbound shipment booking, tracking, and customs clearance to ensure on-time arrival.
• Collaborate with forwarders to resolve cargo damage and insurance claims.
• Collaborate with QRC to ensure registration licenses are available for product imports to SG.
• Work closely with the 3PL Warehouse Ops team to ensure proper receipt of stock.
• Address discrepancies in received stock and resolve order-related and nonconforming product issues.
• Serve as the point of contact for inventory inquiries.
• Coordinate with 3PL to organize physical inventory counts, investigate discrepancies, and reconcile inventory.

Requirements:

• Minimum 3-5 years of Supply Chain Planning and purchase order management experience
• Good knowledge of supply chain management such as forecast and planning, inventory management, air and ocean freight, import and export trade compliance, etc.
• Experienced user of material requirements planning and ERP systems. SAP is preferred.
• Organized, Structured, Analytical and Data-driven mindset

You may email your resume to [email protected] for more information.

Regret to inform you that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)

Pan Hong (Reg No. R2094728)

Job Summary:

Support with the data management and data analytics deliverables for Project RESET population health study (data collection, data monitoring, multi-modal data integration, data curation, data analytics and AI).

Job Responsibilities

• Implementation of effective data management processes across the clinical, multi-Omics and wearables data in Project RESET’s hybrid AWS cloud environment.
• Develop data management strategies for digital health technologies, ensuring the collection, integration and analysis of high-quality and reliable data.
• Develop and implement proactive quality control audits/quality management plans across longitudinal visits to ensure data accuracy, completeness and proper usage of data management systems.
• Develop and implement data models to identify patterns, correlations and predictive insights to assess patient risk stratification and disease progression.

Job Requirements

• A Bachelor/Master Degree in Public Health, Data Science, Statistics, Mathematics, Computer Science or related field.
• Good programming skills (Python, R, PyTorch, High Performance Computing solutions).
• Experience with advanced computational methods such as deep learning and graph neural networks for population health analytics.
• Knowledge/experience on Good Clinical Practice (GCP), Good Clinical Data Management Practices (GCDMP) guidelines and research data management.
• Good team player and communication skills for collaborative research.
• 0 - 3 years’ experience.

Our client, one of world's largest financial services organization is looking for:

Trade Finance Officer

Requirements:

• Processing of Trade Finance applications including issuance and advising of Letter of Credit, Bank-to-Bank Reimbursements, Export Negotiations, etc
• Perform pre and post processing duties eg. follow-up, tracking and closing of outstanding items in a timely manner
• Adherence to the processes, procedures and guidelines established under the Standard Operating Procedure (SOP) and Process Risk Maps (PRM)
• Maintain risk & controls measures as per the established standards and minimize operational losses
• Identify and implement improvements to processes and/or procedures to increase productivity and control risks
• Support the team with ad-hoc projects such as process improvement, system enhancements and bug fixes

-------------------------------------------------------------------------------------------------------

Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job / position title applied "Trade Finance Officer")

Only shortlisted candidates will be notified.

-------------------------------------------------------------------------------------------------------

EA License Number: 10C3636

EA Personnel Name: Saranya Natarajan

EA Personnel Registration Number: R23117583

We are actively on the lookout for individuals who project self-confidence and exhibit unwavering dedication to achieving top-tier performance as valued members of our workforce. If you possess the ability to rapidly grasp new information and showcase exceptional communication skills, you are a standout fit.

This role affords you the flexibility to determine your work hours, all from the convenience of your home.

Your responsibilities primarily revolves

• The coordination of sales meetings with potential clients
• The communication of company updates to our existing clients
• The management of administrative tasks in cooperation with our sales services.

Given that this is a remote position with adaptable scheduling, it emphasizes the need for self-reliance and discipline. The salary range falls between $3,000 and $6,000 per month. We expect candidates to have "A" Level, diploma, or degree qualifications.

• In charge of bin in process
• In charge of export process
• In charge of closing of work orders and invoicing to customer
• Maintain SOP/Work Instruction for customer service process
• Track and trace inventory movement
• Data processing and reporting related to operation decision
• Monitor Export process and make arrangement for warehouse export overtime for shipment when needed
• Answer any customer query
• Coordinate with inter department for KPI
• Coordinate with Transport department for containers trucking for export activites.

Candidate is required to have the following

1) minimum 2 years working experience in handling projects ( A&A , Construction , renovation etc)

2) Be able to prepare project scheduling , able to adjust project schedule where require

3) have qualifications related to engineering ( electrical, civil, FM, Mechanical )

4) Attend meetings and prepare minutes

5) any other works assigned by supervisor

Job Description & Requirements

• Assist the operations of the Pass Office to prepare and administer the application/replacement of all Client's Identification Card
• Handle administrative duties such as but not limited to report generation, email response, appointments etc.
• Respond to email within 1 working day
• Manually override the system if faulty
• Any other duties as directed by the Client
• Salary will be commensurate with experience
• Working arrangement Monday to Friday (8.00 am to 6 pm)
• Working Location- Yio Chu Kang MRT (Serangoon North)
• Those who prefer to cover extra locations such as Yio Chu Kang, Orchard and Tanjung Pagar will have an added advantage. Extra allowances are paid for it.
• Mandarin Speaking will be an added advantage
• Immediately available

Responsibilities:

• Purchase of raw materials, packaging materials etc to give full support to Production without disrupting production.
• Purchase of office equipment and supplies
• Set up an efficient and reliable purchasing system.
• Sourcing for honest and reliable supplies to establish long term business relationships.
• Reviewing of company’s purchasing requirements regularly
• Inventory control and management
• To liaise and negotiate with suppliers for best deal
• Prepare Budget and price control.
• Warehouse operations (raw materials)
• Willing to work outdoor for raw material receiving & require to drive forklift occasionally.
• Providing general administrative and quality management support.
• Follow QESH-MS Work Procedures and SOP.

Requirements:

• Min N/O level, Nitec or Diploma in Logistic, Supply Chain Management or related qualifications from a recognised institution
• Min. 1-2 years of relevant purchasing work experience
• Candidates that possess Forklift License will be an advantageous
• Knowledgeable of SAP system
• Team player and able to work independently as well
• Good communication skills and meticulous

Interested applicants, please email your updated CV to [email protected] or WA 91792208 for more information.

Recruiter's Ref Code: #HHM

EA Personnel No: R21103938

EA Personnel Name: Reina Ng Hwee Min

Company Registration Number: Recruit Express Pte Ltd (99C4599)

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

Job Scope:

(not limited to)

• Perform new admission / discharge / transfer in system.
• Liaise with next-of-kin on means-testing documents for online submission to MOH.
• Generate monthly means test Subsidy Change Report, update accordingly and send the report to Finance for verification.
• Apply for Home-Based Respite Care (HBRC) for patients; check availability of service with vendors
• Process Consumables/ Devices application and guide the family if needed.
• Send daily breakdown of the total number of patients held by the primary nurse to the Triage Nurse.
• Extract weekly audit report when required.
• Prepare letter to inform referring doctor upon discharge of patient
• Prepare mortality case files for the weekly interdisciplinary team meetings.
• Check all documents are in order before sending the patient’s file to Medical Record Office.
• Ensure there are sufficient consumables for use.
• Coordinate with Operations team on bi-annual servicing of healthcare equipment
• Assist in sorting and checking of expiry dates of donated non-pharmaceutical items e.g. milk feed, medical supplies & etc.
• Assist in receiving and loaning of donated equipment.
• Keep inventory of medical equipment and record items issued to nurses/doctors.
• Assist with orientation of new Medical Officer
• Attend to incoming calls and enquiries pertaining to services provided by the organisation
• Perform general administrative duties such as filing, faxing, photocopying, dispatching of mails, ordering stationery/clinical supplies and scheduling maintenance checks on office equipment.
• Any other duties as assigned.

Requirement:

• Minimum GCE O’ Levels & above in any discipline
• Prior related work experience in patient services or healthcare customer service work scope
• Min 1-2 years of related work experience preferred

Interested applicants, please email your updated CV to [email protected] or WA 91792208 for more information.

Recruiter's Ref Code: #HHM

EA Personnel No: R21103938

EA Personnel Name: Reina Ng Hwee Min

Company Registration Number: Recruit Express Pte Ltd (99C4599)

About The Role

· Assist in the administrative and operational needs of the agency

· Provide front-line customer/reception service

· manage walk-in service enquirers and phone queries

· Receive incoming calls, reply to emails, manage scheduling of service users for programmes

· Provide admin support for programmes, events and activities and centre maintenance

· Assist in the collection and entry of completed data into the system

· Maintain records and assist in submission of reports

· Any other duties assigned by supervisor

Candidate Requirements

Technical Competencies:

‘O’ / ‘A’ Levels or Polytechnic Diploma

Minimum 3 years relevant working experience

IT literacy

Proficiency in MS Word, Excel and PowerPoint

Good interpersonal skills and communication skills

Good verbal and written communication skills

Good team player

Core Competencies:

Ability in managing telephone/walk-in enquiries

Ability in using data base

Ability in office administration

Preferred achievements / characteristics:

Diligence, integrity and resilient under pressure

Passion in working in the social services

Openness to learning on the job and manage challenges as it comes

Only short-listed candidates will be contacted for an interview.

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

To consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery

•To ensure accuracy and compliant for all customers’ requests

•To successfully cross-buy the Bank’s products and services

•To successfully migrate customers to Bank’s digital platform by understanding customers’ wants and needs

•To adhere to professional standards of behavior& conduct in dealing with customers & fellow CSOs.

•Flexibility in work deployment when business needs arise

•Support and protect the DBS brand by creating positive discussions in the social media community and to ensure message consistency across the different online platforms

•Support Operations in managing and resolving requests related to customers’ follow up and transactional request fulfilment. (Fulfilment Team)ensure message consistency across the different online platforms

Minimum Educational level :

1) Diploma & Degree holders

Description:

• answering and managing of calls, faxes and emails
• registering, allocating and assisting in patients enquires
• any other duties as asssigned

Requirements:

• Min. NITEC/Diploma in any discipline
• No exp. needed, training will be provided
• Nursing exp. will be a bonus

Interested candidates, please forward your resume to [email protected]

EA Personnel No: R1333338
EA Personnel Name: Huang Jingsheng Kevyn
Company Registration Number: Recruit Express Pte Ltd (99C4599)

Appointment Setting Officer

Job Highlight :

- Flexible working hours - Work from home- Training is provided

Responsibility include:

- Communicating with new prospects and arranging appointments while following up with appointments set

- You will be WORKING FROM HOME, so you need to be independent and disciplined

Requirements:

- Willing to learn and adapt fast.

- Independent, motivated and self-driven.

Applicant should be at least 21 year old.

Singaporean/PRHousewife welcome

• Report directly to the Project Manager.
• Attend and handle request and feedback from the public.
• Maintain documentation record of all requests or complaints from residents.
• Attend to walk-in owners to answer any general query.
• Arrange for inspection and appointments.
• Update of weekly report.
• Tabulate monthly report for submission to HDB.
• Perform administrative duties and maintain project files.

Requirements

• Minimum Diploma in relevant discipline or equivalent.
• At least 3 years of experience in related field is required.
• A team player with strong sense of responsibility and self-motivation to get tasks done independently.

We are looking for motivated individuals, who is able to take initiative and challenging task In a fast- track organization.

You will be working in a Fast- paced environment where your achievements will be recognized.

Good communication is a must.

Confidence in presentation is a definite plus.

You can work from home.

Flexible timings.

Job Description:

Responsibilities

• Sales proposals
• Client relations
• Advisory

Requirements

Confident, matured, highly motivated

Excellent communication, presentation and interpersonal skills.

Pleasant and professional appearance.

Rewards

Basic allowance $2,500 + Bonus comms

High earning potentials

Good career prospect

Candidates must at least possess A Level, a Diploma, Advanced/ Higher/ Graduate Diploma, any field.

Interested Candidates email resume with recent photo and DOB to [email protected]

Shortlisted candidates will be notified very soon.

Science Lab Support Officer for School

Location : Central, Toa Payoh

Job Description:

· Preparation of Laboratory based practical lessons.

· Set up and clearance of experiments.

· General cleaning of the Laboratory and the Laboratory equipment.

Qualifications

· Minimum Nitec or its equivalent or higher with a Science specialisation.

· Preferably with one year schools Science lab experience.

• Attend to walk-in customers
• Handle over-the-counter transactions including cash deposits and withdrawals accurately
• Assist in customers’ enquiries and ensure DBS’ service delivery standards are met in achieving total customer satisfaction
• Prospect banking products and services to customers

Chinese Language (Mandatory)

Description

Responsibilities

1. Contact delinquent customers for payment and containing flow of delinquent accounts.

2. Provide customers with sufficient information and the appropriate methods to make payment to the Bank.

3. Review customers' profiles and introduce the most effective collection actions.

4. Negotiate payment schedules that will ensure maximum recovery and minimum risk exposure to the Bank.

5. Escalate irregular cases promptly to team leader for advice and direction.

Requirements

6. 6 months contract, with extension option by Bank.

7. Minimum diploma holder with 1 year of relevant experience.

8. Knowledge / experience in customer service, telemarketing and call centre will be added advantage.

9. Good communication skills, preferably proficient in multiple languages / dialects.

10. Emotionally resilient with good negotiation skills.

11. Good analytical and decision-making skills.

12. A team player with good interpersonal skills.

13. Proficient in Microsoft Office applications.

Business Function

Group Audit helps the Board and Executive Management meet the strategic and operational objectives of the DBS Group. We conduct independent checks to ensure that the Group’s risk and control processes are adequate and effective. All our team members are highly sought-after professionals who work as trusted advisors to our clients, in all matters related to a company’s internal controls.

In CBG audit function, we look after a portfolio made up of Consumer Banking Group (including Wealth Management), Legal & Compliance function (including Financial Crime & Security Services) and Corporate Functions (such as CRESA & GSMC etc.)

Responsibilities

§ Conduct audits for CBG audit portfolio and identify the associated risks

§ Support Function Audit Head and Deputies in project planning and execution

§ Escalate issues appropriately and timely. Ensure concise and clear audit findings and reports are presented on a timely basis.

§ Keep abreast on the development of regulatory, industry and product development through continuous monitoring and auditing.

§ Participate in digital initiatives (including data analytics tools and data driven operating model) to promote data driven audits.

Requirements

§ Degree qualification, with at least 4-6 years’ relevant experience in the internal audit of financial services industry, preferably with relevant experience in consumer banking, wealth management and/or legal & compliance functions

§ Self-motivated and demonstrates the initiative & ability to work independently and effectively with multiple priorities

§ Strong communication skills (both verbal and written), i.e., able to articulate key messages effectively.

§ Ability to establish and maintain positive relationships with stakeholders and team mates.

§ Proven robust analytical skills with strong attention to detail.

§ Accounting or internal audit qualifications (Associate Chartered Accountant (ACA), Association of Chartered Certified Accountants (ACCA), Certified Public Accountant (CPA), Certified Internal Auditor (CIA) or Certified Information Systems Auditor (CISA)) are preferred. Other AML professional qualifications would be desirable

• Fully work from home
• Remuneration package: Up to SGD$9,000 with variable bonus

Job Description

• Assist and guide the engineers responsible for conducting the onsite and remote IT audits.
• Scheduling meetings with IT Engineers prior to commencement of IT Audits
• Managing and maintaining Fastfields web-based data collection system
• Prepare the final assessment using the pre-determined templates
• Coordinate between Team Leads and Leadership
• Liaise with Engineering department
• Building strong working relationships with colleagues and customers
• Provide a final report, which includes:

1. PC inventory and health Overview
2. Physical or Virtual Server Inventory and health Overview
3. Network Inventory and Health
4. Physical security / Access Controls
5. Cybersecurity Summary and recommendations

Requirements

• Degree in Computer Science or IT-related qualifications
• Min 4-6 years of experience in a similar and/or IT Admin role
• Excellent communication skills
• Strong understanding of core networking technologies
• Strong understanding of Microsoft technologies, including Azure and Cybersecurity
• Ability to work well in a team
• Technical (L2) support and excellent problem-solving skills
• Strong customer focus
• Ability to prioritize and escalate when needed
• Attention to detail
• Strong understanding of Change Management processes
• Desire to learn new technologies

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

EA License Number: 02C4944

Registration Number: R23114519

Posting Personnel: Lin Pei Yu

Job Description

General Duties:

· The Personnel is to support students who require highly-individualised, targeted and intensive intervention and support. The Personnel will:

o Engage and check in with high needs/at risk students in timely and regular conversations.

o Be required to do home visit.

o be a positive role model/ significant adult to the high needs/at risk students.

o Be required to work with parents of high needs/at risk students.

o Organize programmes for high needs/at risk students.

· The Personnel is to support high needs/at risk students in 5 areas:

o Academic support (low progress learners).

o Social emotional (self-harm, trauma, mental health).

o Behaviour/ Attendance (irregular attendance, long-term absentees).

o Social skills (peer relation issue).

o Vulnerable (lack of adult role models).

· The Personnel is to support students daily on after school engagement programme (Gear-up Programme). The Personnel will:

o Be responsible in the daily operation of Gear-up room.

o Work with members of Student Development Team (SDT) and/or Youth Worker (if any) on after school engagement programme (Gear-up Programme) to engage students meaningful.

· The Personnel is to manage the updating of case summary notes of students engaged and compilation of cases. The Personnel will:

o Update the cases under his/her charge via case summary note.

o Ensure all engagement details are recorded in the case summary and email to members of SDT and school leaders.

o Promptly update or highlight to Year Heads if there is/are any self-harm or suicide ideation case or any cases that required immediate attention.

o Ensure the safe-keeping and confidentiality of such records and details.

· Be required to sign the ‘UNDERTAKING TO SAFEGUARD OFFICIAL INFORMATION’ document.

· The Personnel is to work with members of Student Development Team to assist Year Heads, Assistant Year Heads, HOD CCE, HOD SM and SH SM and members of the Student Development Team to oversee and complete assigned work related to support high needs and at risk students. The Personnel will:

o Assist the Year Heads to liaise with external organisations, such as Family Service Centres, Community Centres, etc, in matters relating to dealing with high need and at-risk students.

o Not make decisions on behalf of Year Heads but will forward the report, invitation or information to the Year Heads for further action.

Others Duties:

· Any other ad-hoc duties assigned by the school

Requirements

· Minimum GCE ‘A’ Level from a local junior college, diploma from a local polytechnic, or degree in any field.

· Ability to provide academic support (English and/or Math) for students aged 12 to 17 years old

· Ability to connect with students aged 12 to 17 years old.

· Ability to engage students aged 12 to 17 years old.

· Good interpersonal, planning, analytical and negotiation skills.

· Ability to multitask, work independently and in a team.

· Proficient with word processing and spreadsheet.

· Minimum of 1 year experience in working with students aged 12 to 17 years old.

Working hours

· Mondays to Thursdays: 7.30am to 5.30pm, inclusive of 1hr lunch break.

· Fridays: 7.30 am to 4.00 pm, inclusive of 1hr lunch break.

· Service not required on Saturdays, Sundays and gazetted public holidays.

Working locations

· (School environment)

Additional info:

· Contract Period: From 1 March 2024 to 30 November 2024

· With option to extend (Discretion)

· This is an outsource role

If you are what we are looking for & keen to apply, kindly send in your resume (in MS Word format) to Fadhilah at [email protected] / Nadiah at [email protected] | 64941546

All Curriculum Vitaes will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be notified.

Nadiah Nasir

EA License No. 93C4403

EA Regn. No. R1547667

- 6 months (renewable based on performance and business needs)

- 3 times a week, 12 hours/week (Mondays – Fridays, 4 hours week (tentatively 10am to 2pm)

- Hybrid

- $18/hour

Roles and Responsibilities:

• Monitor and respond quickly and effectively to requests related to the website received from members and volunteers

• Respond to member and volunteer website queries and problems by phone and email

• Create step-by-step website “how to” training materials with screenshots for volunteers

• Provide assistance and support for incoming issues related to using the website and publishing content to the website, e.g., uploading website content, uploading homepage banner, etc.

• Document internal procedures

• Train incoming volunteers on website functions (as required)

• Ask educated questions and listen to members and volunteers to determine the root cause of issues

• Work through the problem-solving process with members and volunteers, empowering them to do the same in the future

• Run diagnostic tests to replicate and (if possible) resolve problems

• Collect feedback to determine patterns and issues such that they can be resolved and/ or FAQs can be provided

• Document and report significant and recurring issues to third-party IT support provider

• Act as a liaison point for all website and IT-related matters (e.g., defect fixes, enhancements and upgrades) with members and volunteers, and third-party IT support provider

• Work with third-party IT support provider to test website defect fixes, enhancements and upgrades.

• Work with third-party IT support provider to project manage upcoming enhancements to the website and system

• Assist with management of fixed assets, e.g. laptops

• General administrative duties, as and when required.

Period:

• 6 months (renewable based on performance and business needs)

Location:

• Hybrid

Working Hours:

• 3 times a week, 12 hours/week (Mondays – Fridays, 4 hours week (tentatively 10am to 2pm)

Salary:

• $18/hour

Requirements:

• Excellent English proficiency

• Tech savvy and comfortable working in a digital environment.

• Analytical skills

• Problem solver

• Self-motivated and a good team player

• Customer service focus and patience

• Clear communicator, written and verbal

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No:R23116572)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, #19-01 Shenton House

Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg