Responsibilities

• Set up, prepare and model building development as planned /designed by Architect/QP, in BIM (Revit) – Architecture according to BCA BIM standards
• Competence in preparation of 2D and 3D AutoCad Drafting
• Draft submission Cover Letters addressing respective building authorities for various the project development stages
• Submission of drawings and documentations to all building authorities – URA, BCA, SCDF, LTA, NEA, PUB, NParks, etc to obtain respective Approvals /Clearances, including Amendments
• The above apply to all major stages of project development – DC, BP, Tender, Construction, and TOP/CSC.

Requirements

• Diploma in Architecture/ Built Environment/ BCAA Diploma in Architecture (Technology) or its equivalent
• Minimum 3 years of relevant experience in the construction industry
• Conversant in BIM (Revit) and AutoCAD platforms to perform drawing and design work
• Experience in Corenet Submission requirements, procedures and standards for BIM (Revit) and AutoCad (2D) format
• Experience in the use of BIM tools for design / tender / construction documentation
• Experience in annotations and descriptions for 3D models and 2D drawings.
• Knowledge in basic regulatory requirements (URA, BCA, SCDF, PUB, NEA, LTA, NParks, etc), and Arch related Codes of Practice
• Experience in annotations and descriptions for 3D models and 2D drawings
• Skills in presentation applications like V-Ray, Lumion, Enscape, etc will be advantage
• Possesses good interpersonal skills for coordination and collaborative processes on multi-disciplinary basis
• Only Singaporean

• Lead and Manage Customer Service Team (~ 15 to 20 members) under Assistant Customer Service Manager.
• Initiate and Manage Continuous Improvement Activities.
• Support data processing and analysis on inventory data / transaction data.
• To prepare relevant documents and participate in customer audit with operation team and quality team.
• To receive any escalations from existing customers; Conduct second-level fire-fighting upon receiving any complaints.
• Compile the relevant specification with operation team for any purchasing / sourcing.
• Communicate and liaise with procurement team for any operational supply, equipment.
• Assist Customer service Manager overseeing the operations under customer service functions.
• Attend to customer’s enquiries & complaints when required.
• Ensuring the smooth operation & cooperation with the team members.
• Monitoring customer service members, coordination & improvements.
• Participating/executing in costs reduction exercise so as to achieve cost optimisation for Customers and the Organisation.
• Identify/Engagement in new system implementation to actualise functions for each process. (Productivity improvement).
• Attend and facilitate customer monthly meetings.
• Prepare meeting minutes and verify KPI report before presenting in monthly meeting with customer.
• Verify the billing summaries prepared by the Customer service officer.
• Verify the billing reports to our customers as well as service agreements.
• Keep any operational documents properly.
• Immediate reporting to direct superior upon any irregularities

Job Requirements:

• Proven experience in Customer Service or a customer facing role within a B2B.
• Analysis of customer requirements and discussion with the internal team.
• Mature, self-motivated and able to work independently.
• With 3 to 5 years experience as a warehouse customer service Executive under any global LSP companies.
• Basic knowledge / experiences on warehouse management systems and documentation.
• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors.
• Experience on Documentation such as checklists, temperature / RH reports.
• Able to compile KPI reports periodically.
• Able to verify the billing reports to our customers as well as service agreements.

Job Description

· Handle sales activities/quotations for assigned account.

· Handle and grow existing customers / new development customers (Machining and contract Manufacturing) with strategic growth of 15% - 20%.

· Manage customer account status & credit control for assigned account.

· Achieve assigned sales target and consistently follow up for purchase order after quotation is submitted to customer.

· Work with cross functional departments for customer request /new RFQ as per SOP0038.

· Review order fulfilment as per SOP0039 and back-up support for sales co-ordinator in order fulfilment that enable smooth daily operations.

· Maintain & service customer satisfaction as per SOP0040.

· Review consolidation of pricing & forecasting and work with customers in fulfilling the forecast.

· Participate in weekly / bi-weekly / monthly sales call with customers with the aim to ensure business needs are on schedule and to arrest any potential / new issues by customers relating to sales and revenue.

· Understand and work with multi-level Bill of Materials.

· Collaborating with the design, production, supply chain, engineering or R & D departments of the company to determine how products and services could be made or modified to suit the needs of the customer.

· Selling on technologically and scientifically company core capabilities to covert to product sales.

· Maintain and ensure Sales and Marketing annual operating budget did not exceed per HOD prevailing directive.

· Managing close relationship with various departments taking deliveries as top priority.

· Any other ad-hoc duties assigned by the supervisor.

Requirements

· Minimum Diploma in Mechanical/Manufacturing Engineering or its equivalent

· Minimum 1 year of relevant working experience.

Skills

1. Technical and Technological Skills

· Knowledge in Navision system platform.

· Strong oral and written communication skills.

· Basic MS Office proficiency.

· Provide quality customer service that meets customer needs and expectations.

· Able to accomplish sales-related reports and presentations.

2. Personal Qualities (Soft Skills):

· Customer-focused and results-driven.

· Able to work independently or with the team.

· Good communication and interpersonal skills in building and maintaining both internal and external relationships.

· Open to explore and decipher new things for professional growth.

Job overview

Panasonic Cold Chain Asia is one of the leading company in Commercial Refrigerators and Foods Service Equipments. We are hiring Customer Support Executive to handle and support our Sales activities with our current distributors within our Sales territory.

Job responsibility

1. Able to handle and maintain close relationship with current distributors.

2. Prepare distributors' monthly sales forecast.

3. Liaise with factory on Product, Shipments, & Price etc.

4. Liaise with distributors on their orders, shipping date etc.

5. To monitor distributors' sales target.

6. PSI

7. AR collection

Requirements

Knowledge of Excel, Words & PowerPoint.

Dealing with Japan & China factory. Proficiency in English & Chinese is a must.

Only Singaporean

Qualification

GCE 'O' Level and above

Salary range

S$2,800 to S$3,200

Job Description & Requirements

We are looking for a dedicated team player to join our Import / Export Team. It is a fast-paced work environment with many opportunities for career growth. Candidate should be able to converse fluently in English. It will be a 5.5-day work week with an alternate Saturday off.

Key Responsibilities:

· Handle and process all import and export documents – Application of permits/Costings/Bank Documents etc.

· Liaise and coordinate with internal and external parities to ensure smooth and timely execution of shipments.

· Liaising with suppliers and necessary teams on all documentation required for clearing of shipments.

· Updating and following up on outstanding orders with overseas suppliers

· Doing Cycle Stock Counts for selected items

· Managing the stocks inbound & outbound in our external warehouses.

· Doing purchasing of local stocks from local vendors

• Understand customer needs and requirements
• Provide Strong Sourcing and Procurement Activities
• Beat Customer Expectations (Quotations & Deliveries)
• Build & Maintain Relationships with Suppliers & Forwarders to Ensure Efficient Order Processing (Strategic Sourcing, Quality, Reliability)
• Negotiation Excellence (Best Price and Terms)
• Ensure Complete Deliveries on Time

Requirements:

• Knowledge in SAP system will be advantageous.
• Good communication and coordination skills
• Able to multitask
• Good computer skills – Excel knowledge is a must.
• Able to work independently in a fast-paced environment.

Qualification:Polytechnic graduate

Job Location: Dashmesh Singapore Pte Ltd, 19 Loyang Way, #03-23, Singapore

Interested candidates can send their resume to [email protected]

Only Shortlisted Candidates will be notified

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving in restaurant

. Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

Job Description & Requirements

Job Title: Accounts Executive

We are looking for a dedicated team player to join our team. It is a fast-paced work environment with many opportunities for career growth. Candidate should be able to converse fluently in English. It will be a 5.5-day work week with an alternate Saturday off.

Job Description:

· Partial account AR/AP (Local Trade Transactions)

· Track and post receipts from Customer.

· Issue Credit note to Customer.

. Control, Monitoring and follow up invoice and Delivery order with internal and external parties. (Driver Excel)

· Prepare and post journal entries

· Reconcile, Monitoring and posting for E-commerce Commission.

· Prepare short load / short pack goods Report

· Reconciliation of customer payment to subledger.

. Internal bank fund transfer.

· Liaise with stakeholders on their queries and resolve issues

· Assist in FP&A and treasury work

· Assist with adhoc duties when required

Job Requirements

· Diploma in Accountancy

· At least 2 years of relevant experience in full sets of accounting

· 5.5-day work week

· Ability to adapt to local SME practices

· Highly proficient in SAP and MS Excel

· Pro-active and positive attitude in a multicultural environment

· Good ability to communicate in spoken and written English

· Immediate starters preferred

Qualification: Polytechnic / ITE graduate

Work Timing: 08:30 am to 6 pm (Mon to Fri), 08 am to 12.30 pm ( alternate Saturday’s on shift basis)

Job Location: Dashmesh Singapore Pte Ltd, 19 Loyang Way, #03-23, Singapore 508724.

Interested candidates can send their resume to [email protected] or [email protected]

Responsibilities:

• Responsible for Sourcing, Purchasing, Logistic and Inventory Management
• Communicate with the management, all contractors on the costing estimation
• Negotiations of the project in order to ensure all issues are handled
• Develop cost reduction to enhance the overall value of the project
• Ensure all items purchased and received according to specifications & compliance with standards
• Perform full logistic process including all shipping documentation (Mainly Import; Export only when needed)
• Closely liaise with various suppliers on delivery promptness and commitment
• Manage all purchase requisition, purchase orders, delivery orders and invoices
• Manage company’s vendor such as IT, Maintenances/Repair/Operating Contract and etc
• Manage contracts such as purchasing, certificates, renewal inspection and etc
• Answering to suppliers, vendors and internal enquiries

Requirements:

• Minimum Diploma level with at least 2 years of related working experience
• Preferred applicant with Construction related field
• Full process of procurement including QS related experiences preferred
• Comfortable to work with warehouse/inventory department personnel; which is non-aircon environment
• Possess good communication skills (both written and oral), interpersonal skills,
• Possess positive working attitude
• Must be self-motivated, resourceful and possess a pleasant disposition
• Ability to maintain confidentiality, Able to work independently
• Ability to develop and maintain excellent working relationships with all internal & external personnel
• Able to handle various platform for sourcing & purchasing selection
• Ability to start work with short notice preferred
• Applicants must be willing to work in Changi.
• Monday to Friday, Monthly 1 Working Saturday (Halfday)

For interested candidates, please submit your application to us with your resume stating your contact details, experiences, current and expected salary via APPLY NOW button.

(Only shortlisted candidates will be notified)

Account Executive /Senior Account Executive

Full-Time/ Permanent

Job description:

- Check and verify before issuing Sale Invoices and update the collection accordingly.

- Check and match suppliers’ invoices with PO and Performa Invoices taken in AP system and upload all the supporting in the system as well.

- Perform day-to-day financial transactions, including verifying, classifying, computing, recording, all supporting banking transactions, submitting online banking payments, and filing documents.

- Process staff claims, Check, and classify expense items for payment preparation and enter Transactions.

- Perform reconciliation for multi-currencies bank statements.

- Update AR and AP Invoices and perform reconciliation timely and accurately.

- Reconciliation for the Balance sheet items and ensuring the accuracy of the audit schedules.

- Prepare accrual, prepayment, and provision transactions if possible.

- Extract audit schedules to ensure the accuracy of the Profit and loss transaction…

- Take in Fixed assets bills tied up GL with Fixed Assets audit schedules.

- Sent out Statement of Account (AR) and requested suppliers’ Statement (AP) monthly.

- Reconciliation of Inter-companies transactions.

- Submission of Monthly CPF and quarterly GST Filing and other financial duties.

- Budgeting cash flow and projected Profit & loss ac.

- Extract and check monthly closing stock balance.

- All other duties as assigned.

Qualifications

- Minimum LCCI or Diploma in Accountancy

Job Requirement

- Minimum 5 years of working experience in the related field.

- Hardworking, Responsible with a good work attitude, and willing to learn.

- Proficiency in MS Office (Excel and Word)

- Experience in the XERO and AUTO-COUNT accounting systems will be an advantage.

Account Executive /Senior Account Executive

Full-Time/ Permanent

Job description:

- Check and verify before issuing Sale Invoices and update the collection accordingly.

- Check and match suppliers’ invoices with PO and Performa Invoices taken in AP system and upload all the supporting in the system as well.

- Perform day-to-day financial transactions, including verifying, classifying, computing, recording, all supporting banking transactions, submitting online banking payments, and filing documents.

- Process staff claims, Check, and classify expense items for payment preparation and enter Transactions.

- Perform reconciliation for multi-currencies bank statements.

- Update AR and AP Invoices and perform reconciliation timely and accurately.

- Reconciliation for the Balance sheet items and ensuring the accuracy of the audit schedules.

- Prepare accrual, prepayment, and provision transactions if possible.

- Extract audit schedules to ensure the accuracy of the Profit and loss transaction…

- Take in Fixed assets bills tied up GL with Fixed Assets audit schedules.

- Sent out Statement of Account (AR) and requested suppliers’ Statement (AP) monthly.

- Reconciliation of Inter-companies transactions.

- Submission of Monthly CPF and quarterly GST Filing and other financial duties.

- Budgeting cash flow and projected Profit & loss ac.

- Extract and check monthly closing stock balance.

- All other duties as assigned.

Qualifications

- Minimum LCCI or Diploma in Accountancy

Job Requirement

- Minimum 5 years of working experience in the related field.

- Hardworking, Responsible with a good work attitude, and willing to learn.

- Proficiency in MS Office (Excel and Word)

- Experience in the XERO and AUTO-COUNT accounting systems will be an advantage.

COMPANY DESCRIPTION

Since October 2011,Thye Hua Kwan Moral Charities (THKMC)was incorporated as a charity with an IPC status to provide multiple social and welfare services to the community at large.

THKMC provides assistance to the various groups in our community through more than 60 programmes and services for theelderly and the sick,families,persons with disabilities, andchildren. We help anyone in need with full respect to their race, colour, creed, language, culture and religion. We have more than 90 programmes and services, reaching out to more than 55,000 people in the community.

Together, as ONE THKMC Empowering the Community.

RESPONSIBILITIES

Programme and Residents management

• Part of a multi-disciplinary team to support activities in accordance with curriculum objectives, developmentally appropriate practice and program philosophy
• Introduce, implement rehabilitative therapies and/or programmes. Review and evaluate therapies and programmes to see if they are relevant to residents.
• Facilitate, coordinate and plan in-house programmes for residents. Monitor residents involvement for in-house activities and update individual residents care plan (ICP) report to respective case or social workers/managers
• Work closely with the Programme team to ensure programmes rostered to do are delivered
• Plan, develop program materials, design and implement group activities
• Work with key workers to implement strategies for behaviour management
• Responsible for progress monitoring of achievement of residents care plan goals

Community Partnership and Volunteer Management

• Source, develop and sustain collaborations with other social service agencies, community stakeholders, corporate partners and, government agencies where necessary for effective programme and volunteer management
• Work with volunteers to deliver volunteer led programmes
• Responsible for maintaining the volunteer database

• Preferably Diploma in related field
• Those without diploma will be considered based on working experience
• Good communication, teamwork and leadership skills
• Ability to work independently and meet assigned deadlines
• Knowledge of Microsoft Office 365 applications (Outlook, Word, Excel, PowerPoint)
• Work location: Eunos
• Work hours: 5 working days, including one weekend

Account Executive /Senior Account Executive

Full-Time/ Permanent

Job description:

- Check and verify before issuing Sale Invoices and update the collection accordingly.

- Check and match suppliers’ invoices with PO and Performa Invoices taken in AP system and upload all the supporting in the system as well.

- Perform day-to-day financial transactions, including verifying, classifying, computing, recording, all supporting banking transactions, submitting online banking payments, and filing documents.

- Process staff claims, Check, and classify expense items for payment preparation and enter Transactions.

- Perform reconciliation for multi-currencies bank statements.

- Update AR and AP Invoices and perform reconciliation timely and accurately.

- Reconciliation for the Balance sheet items and ensuring the accuracy of the audit schedules.

- Prepare accrual, prepayment, and provision transactions if possible.

- Extract audit schedules to ensure the accuracy of the Profit and loss transaction…

- Take in Fixed assets bills tied up GL with Fixed Assets audit schedules.

- Sent out Statement of Account (AR) and requested suppliers’ Statement (AP) monthly.

- Reconciliation of Inter-companies transactions.

- Submission of Monthly CPF and quarterly GST Filing and other financial duties.

- Budgeting cash flow and projected Profit & loss ac.

- Extract and check monthly closing stock balance.

- All other duties as assigned.

Qualifications

- Minimum LCCI or Diploma in Accountancy

Job Requirement

- Minimum 5 years of working experience in the related field.

- Hardworking, Responsible with a good work attitude, and willing to learn.

- Proficiency in MS Office (Excel and Word)

- Experience in the XERO and AUTO-COUNT accounting systems will be an advantage.

Account Executive /Senior Account Executive

Full-Time/ Permanent

Job description:

- Check and verify before issuing Sale Invoices and update the collection accordingly.

- Check and match suppliers’ invoices with PO and Performa Invoices taken in AP system and upload all the supporting in the system as well.

- Perform day-to-day financial transactions, including verifying, classifying, computing, recording, all supporting banking transactions, submitting online banking payments, and filing documents.

- Process staff claims, Check, and classify expense items for payment preparation and enter Transactions.

- Perform reconciliation for multi-currencies bank statements.

- Update AR and AP Invoices and perform reconciliation timely and accurately.

- Reconciliation for the Balance sheet items and ensuring the accuracy of the audit schedules.

- Prepare accrual, prepayment, and provision transactions if possible.

- Extract audit schedules to ensure the accuracy of the Profit and loss transaction…

- Take in Fixed assets bills tied up GL with Fixed Assets audit schedules.

- Sent out Statement of Account (AR) and requested suppliers’ Statement (AP) monthly.

- Reconciliation of Inter-companies transactions.

- Submission of Monthly CPF and quarterly GST Filing and other financial duties.

- Budgeting cash flow and projected Profit & loss ac.

- Extract and check monthly closing stock balance.

- All other duties as assigned.

Qualifications

- Minimum LCCI or Diploma in Accountancy

Job Requirement

- Minimum 5 years of working experience in the related field.

- Hardworking, Responsible with a good work attitude, and willing to learn.

- Proficiency in MS Office (Excel and Word)

- Experience in the XERO and AUTO-COUNT accounting systems will be an advantage.

Account Executive /Senior Account Executive

Full-Time/ Permanent

Job description:

- Check and verify before issuing Sale Invoices and update the collection accordingly.

- Check and match suppliers’ invoices with PO and Performa Invoices taken in AP system and upload all the supporting in the system as well.

- Perform day-to-day financial transactions, including verifying, classifying, computing, recording, all supporting banking transactions, submitting online banking payments, and filing documents.

- Process staff claims, Check, and classify expense items for payment preparation and enter Transactions.

- Perform reconciliation for multi-currencies bank statements.

- Update AR and AP Invoices and perform reconciliation timely and accurately.

- Reconciliation for the Balance sheet items and ensuring the accuracy of the audit schedules.

- Prepare accrual, prepayment, and provision transactions if possible.

- Extract audit schedules to ensure the accuracy of the Profit and loss transaction…

- Take in Fixed assets bills tied up GL with Fixed Assets audit schedules.

- Sent out Statement of Account (AR) and requested suppliers’ Statement (AP) monthly.

- Reconciliation of Inter-companies transactions.

- Submission of Monthly CPF and quarterly GST Filing and other financial duties.

- Budgeting cash flow and projected Profit & loss ac.

- Extract and check monthly closing stock balance.

- All other duties as assigned.

Qualifications

- Minimum LCCI or Diploma in Accountancy

Job Requirement

- Minimum 5 years of working experience in the related field.

- Hardworking, Responsible with a good work attitude, and willing to learn.

- Proficiency in MS Office (Excel and Word)

- Experience in the XERO and AUTO-COUNT accounting systems will be an advantage.

Account Executive /Senior Account Executive

Full-Time/ Permanent

Job description:

- Check and verify before issuing Sale Invoices and update the collection accordingly.

- Check and match suppliers’ invoices with PO and Performa Invoices taken in AP system and upload all the supporting in the system as well.

- Perform day-to-day financial transactions, including verifying, classifying, computing, recording, all supporting banking transactions, submitting online banking payments, and filing documents.

- Process staff claims, Check, and classify expense items for payment preparation and enter Transactions.

- Perform reconciliation for multi-currencies bank statements.

- Update AR and AP Invoices and perform reconciliation timely and accurately.

- Reconciliation for the Balance sheet items and ensuring the accuracy of the audit schedules.

- Prepare accrual, prepayment, and provision transactions if possible.

- Extract audit schedules to ensure the accuracy of the Profit and loss transaction…

- Take in Fixed assets bills tied up GL with Fixed Assets audit schedules.

- Sent out Statement of Account (AR) and requested suppliers’ Statement (AP) monthly.

- Reconciliation of Inter-companies transactions.

- Submission of Monthly CPF and quarterly GST Filing and other financial duties.

- Budgeting cash flow and projected Profit & loss ac.

- Extract and check monthly closing stock balance.

- All other duties as assigned.

Qualifications

- Minimum LCCI or Diploma in Accountancy

Job Requirement

- Minimum 5 years of working experience in the related field.

- Hardworking, Responsible with a good work attitude, and willing to learn.

- Proficiency in MS Office (Excel and Word)

- Experience in the XERO and AUTO-COUNT accounting systems will be an advantage.

Responsibilities

1. Involved in full spectrum on bi-monthly payroll process for staff strength of 500 headcount by using Timesoft payroll software via bank GIRO transfer.
2. Ensure all monthly or ad-hoc payments and deductions are correctly updated into the payroll system.
3. Submit NS make-up claims, handle annual IRAS Auto-Inclusion Scheme exercise, preparation & submission of income tax clearance (IR21) for foreign employees leaving company, monthly CPF submission, other government leave claims such as Childcare/Maternity/Paternity and course funds from e2i.
4. Process manual payroll computation for monthly intern/new hire/resigned staffs.
5. Prepare payroll GL report for mid & end closing for management’s review/approval.
6. Process reimbursement claim for staffs’ expense (Such as: Petty cash, Medical/dental, cab claim per diem and other expenses)
7. Handle payroll audit and liaison with internal and external auditors.
8. Maintain knowledge of and complies with all payroll policies and procedures
9. Co-ordination with HR on staff issues and enquiries on payroll related matters.
10. Monitor payroll deadlines and ensure timely delivery.
11. Support other HR related matter from time to time and other ad-hoc duties as assigned.

Requirements

1. At least 4 years of relevant experience with a degree or its equivalent.
2. Highly meticulous with an eye for details.
3. Good interpersonal and communication skills
4. Cooperate and work harmoniously with other departments

Responsibilities:

• Market research and analysis: Conduct market research to understand industry potential, competitors and market trends.
• Collect customer needs and feedback, analyze market pain points and opportunities.
• Develop new customers, establish contact with potential customers through channels such as phone, email, and face to face meetings, and understand their needs.
• Plan and organize sales activities, including industry exhibitions, business negotiations, etc: Participate in marketing activities and advertising to enhance the company’s brand awareness and image,
• Searching for potential partners, conducting cooperation negotiations and negotiation with them. Signing cooperation agreements and establish long term stable cooperation agreements and establish long term stable cooperative relationships.
• Regularly write market reports, summarizing market trends and competitors’ situations.
• Work closely with team members to jointly develop and execute market expansion plans
• Any other ad-hoc duties as assign

Requirement

• Bachelor Degree in marketing, logistics management and related fields
• Have strong market insight and business negotiation skills, adept at discovering and seizing business opportunities
• Having good communication skills and teamwork
• Proficient in using office software and market analysis tools, such as Microsoft office, CRM systems
• Having good learning ability and self motivation. Able to continuously learn and adapt to market changes.

Job Description

· Assist in overseeing lounge operations as required.

· Assist in coordinating lounge operations including planning staff schedules, and relevant reports/paperwork.

· Assist in re-deploy staff where required and ensure that manpower requirements are met for all the various group of staff.

· Assist in training new staff in the outlet, ensure product knowledge is accurately delivered to staff.

· Responsible for all ordering, inventory, stationery and stocks for daily use in outlet.

· Participate and help the staff with the daily operations

· Attend to customers’ complaints and feedbacks.

· Receiving and maintaining records and account for food, beverage and store supplies received from vendors.

· Conducting and submitting monthly consumption and inventory check report

· Any additional duties (including hands on cleaning duties) as and required

Requirements

· Relevant hands-on experience in related field

· Diploma or Degree Holders without experience but with strong willingness to learn are also welcome, training will be provided

· Good communication and interpersonal skill

· Able to accept 6 days rotating shift working hours as required by airport’s operations (Morning shift, afternoon shift and midnight shift)

Job Description

· Assist in overseeing lounge operations as required.

· Assist in coordinating lounge operations including planning staff schedules, and relevant reports/paperwork.

· Assist in re-deploy staff where required and ensure that manpower requirements are met for all the various group of staff.

· Assist in training new staff in the outlet, ensure product knowledge is accurately delivered to staff.

· Responsible for all ordering, inventory, stationery and stocks for daily use in outlet.

· Participate and help the staff with the daily operations

· Attend to customers’ complaints and feedbacks.

· Receiving and maintaining records and account for food, beverage and store supplies received from vendors.

· Conducting and submitting monthly consumption and inventory check report

· Any additional duties (including hands on cleaning duties) as and required

Requirements

· Relevant hands-on experience in related field

· Diploma or Degree Holders without experience but with strong willingness to learn are also welcome, training will be provided

· Good communication and interpersonal skill

· Able to accept 6 days rotating shift working hours as required by airport’s operations (Morning shift, afternoon shift and midnight shift)

As Executive Lounge Supervisor, you’ll be responsible for the aspects of the Club Lounge function to deliver a memorable service that makes our VIP or Rewards guests feel at home. You will assist the Club Lounge Manager in supervising, guiding and coaching the Club Lounge team members to achieve operational efficiency in the Club Lounge.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Assisting Club Lounge Manager to oversee day-to-day operations to deliver high level of service for our guests consistently
• Retrieving guest arrival report from Merlin and liaise with F&B team on amenities, room blocking as per guests’ preferences
• Maintaining cashier float, ensure accurate daily report of money received and performs audit balances in accordance to accounting policies and procedures
• Maintaining standard of behaviour, appearance, and attitude in accordance with the hotel’s brand
• Conducting daily beverage inventory and other inventories as required by management prior to closing the Club Lounge for the day
• Greeting all guests in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity
• Coordinating with other departments to provide excellent service delivery
• Attending to guest’s complaints, inquiries, and requests and if there is a complaint that needs assistance, refer to the Club Lounge Manager or the Duty Manager
• Preparing buffet set-up for breakfast and evening cocktail and providing host or hostess service to our club paying guest at the Club Lounge
• Ensuring proper decorations and food are displayed in order
• Maintain the overall cleanliness of the Club Lounge and pantry area

What we need from you

• A minimum qualification in GCE O levels
• At least 2 years of relevant work experience
• Comprehensive knowledge of standard reservation procedures regarding e-mails, messages and how to interpret availability sources within the reservation systems
• Fluency in spoken English language. Knowledge in an extra language skill would be great, but not essential
• Motivated individual with a friendly personality
• Strong knowledge on Singapore and places for recommendation to business travellers/ tourists in creating a memorable hotel experience for them
• Strong interpersonal skills

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Job Description

• Making sure that all customers deadlines are met; to ensure overall customer satisfaction
• Coordinate customers requirement with internal teams
• Able to handle our customers in various circumstances, even when they are being difficult
• Follow up closely on tight deadlines and ensure our teams can meet them
• Provide ideas and solution paths to customer and internal teams
• Meeting with customers and stakeholders where required to make communication easy and transparent regarding project issues and decisions in services
• Analysing new project / program risks and feedback to management
• Attend conference calls with US and / or Europe customers when required.
• Work on the costing provided by procurement team to provide quotations to customers
• Track quotations that are sent and follow up on open items / statuses closely
• Any other duties assigned by the lead from time to time.

Job Requirements:

• At least Diploma, Advanced/Higher/Graduate Diploma in Business Management, Business Administration or Sales & Marketing is preferred.
• At least 2 year(s) of working experience in related field is required for this position.
• Preferably Junior Executive specializing in Corporate Sales or equivalent.
• Working experience in Manufacturing Environment will be advantageous.
• Proficient in Microsoft Excel (VLOOKUP, PivotTable, etc.), Outlook, PowerPoint.

Operations Executive is primarily responsible in performing defined flight watch duties; ensuring relevant information is transmitted to crew via suitable means and follow up in absence of acknowledgement from crew; coordinate with dispatch service provider and act as medium between flight dispatch and the pilot for operational support and flight following.

Responsibilities:

1. Coordinate with dispatch service provider and act as medium between flight dispatch and the pilot for operational support.

2. Perform defined flight watch duties,

3. Ensure operational information as defined in ORM is transmitted to crew via suitable means and follow-up on crew's acknowledgement,

4. Ensure that Flight Plan package consisting of all sectors for the crew, including weather and NOTAMs and a picture form of the most recent weather conditions/ volcanic activity charts (as published at regular intervals) are ready for the crew at sign-on.

5. Coordinate between pilot and dispatch service provider where applicable.

6. Strong knowledge on dispatch functions and responsibilities,

7. Ensure flights are crewed efficiently and within legality parameters,

8. Liaise and follow up agencies (eg JMC, GHA, airport AIS, etc) to ensure that flight operation are in check and flight departures are not affected,

9. Communicate with foreign government agencies airport slots (for adhoc or scheduled services).

10. Managing of flight satchels to ensure that information are available for operating crews upon reporting.

Requirements:

1. Diploma in aviation discipline,

2. Accredited Flight Dispatch Training qualification,

3. Have previous flight dispatch / flight planning experience,

4. Commitment to Safety,

5. Good communication and interpersonal skills.

Job Description & Requirements
The role of a Sales Support Executive / Coordinator / Admin is responsible for rendering all the after-sales support services to the customers. This includes processing of orders, preparing internal & external credit notes, payment collection, preparation of quotations, contracts, mailers, samples and coordination with other departments.

Specific Responsibilities
1. Responsible for taking customers’ orders via phone or email, input into system, print and sort the invoices.

2. Responsible to prepare internal & external credit notes.

3. Responsible for payment collection from customers.

4. Assist in the preparation of quotations / contracts / mailers / samples for sales team.

5. Assist point between customers and logistics department on all logistics matters.

6. Assist to check and coordinate on supply issues with warehouse, purchasing and production departments.

7. Maintain and replenish sales samples drawers.

8. Attend to office deliveries/mails as we do not have receptionist.

9. Assist in the preparation of the monthly report on sales performances to the management for sales performance evaluation when required.

10. Any other area of responsibilities that the company deems necessary.

Competency Requirements
1. GCE ‘O’ level.
2. NAV/Microsoft Dynamics 365 Business Central will be an added advantage.
3. Communication skills for coordination and customer service.

Working Hours
Monday - Friday : 8 30am - 5 45pm (1 Hour Break)
Saturday: 8 30am - 2 30pm (1 Saturday Shift Every 4 Weeks)

Working knowledge of GDS & GSA airlines system

Perform reservation, ad-hoc/group bookings and ticketing

Attend to clients' travel enquiries and requests via phone

Understand clients' travel requirements & propose suitable itineraries

Provide visa requirements and assist in visa applications

Process all travel documents accurately (quotations, ticket issuance, billings)

Regular sales calls to existing clients

Build and sustain excellent working relationships with clients

After-sales tasks inclu schedule change, rebook, reroute, re-issue & refund

Flight inventory monitor and control including advance booking checks, ticketing deadline checks & dummy booking screening

Respond to travel agents, travelers and FFP members' enquiries on respective GSA products, rules & policies

Ensure smooth SOPs and operational guidelines set by GSA airlines

Maintain and update clients' profiles

Any other related ad-hoc tasks that may be assigned by the Company from time to time