ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore, Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals.

You will find yourself working in a challenging environment, where your capabilities will be developed to the max. High performers will be selected for overseas assignments to contribute to our overseas subsidiaries as well as to learn from our counterparts.

Responsibilities

Finance & Accounting

• Report to Financial Controller who is a qualified CPA / Chartered Accountant
• Liaise and coordinate with outsourced accounting firm on finance matters.
• Manage Account Payable and/or Receivable
• Ensure financial records are maintained in an effective, up to date and accurate manner
• Work closely with the Financial Controller to maintain, review and implement financial and accounting policies to ensure compliance with company’s policies and good governance, practice and standards.
• Assist in any other finance-related matters as required

Administration

• Liaise and coordinate with outsourced corporate services firm on SOP audit & compliance
• Other Ad-hoc duties if assigned.

Requirements

• Minimum Diploma or Degree in Finance, Accounting or Business fields
• 2 years experience preferably from service / hospitality / healthcare / retail industry.
• Recent university or polytechnic graduates in relevant fields without work experience but with good attitude and academic records are welcome to apply.
• Candidate who are undergoing CPA training program are welcome to apply
• Experience working in fast-growing SMEs will be an advantage
• Good in planning and organising work flow, with strong in numeracy, analytical and good interpersonal and communication skills
• Enjoy working in fast-paced and dynamic environment
• A multi-tasker and learner with self-motivation and integrity
• Strong proficiency in Excel and proficient in Office applications such as Word, PowerPoint and IT systems

Rewards & Benefits

• 5-day work week
• Medical Benefits
• Opportunity to embark on Management Trainee Program
• Reward and recognition program that appreciate the most competent and brightest
• Promotion based on performance
• Exclusive staff discounts on our products and services

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK is an equal opportunity employer and we encourage all qualified candidates to apply.

Reporting to the Managing Director, your job responsibilities are as follows but not limited to:-

• Oversee the Company’s Singapore and China business operations
• Plan the Company's Chinese strategy, hiring and delegating authority to implement new policies and practices.
• Oversee specific departments in sales, marketing or finance and drive the respective division's China operation
• Other duties as assigned from time to time

We're looking for a candidate who has the following:

• Minimum degree with 6 years experience including 1-2 years of Supervisory experience
• Experience in overseas or China business development is an advantage
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• Ability to plan and organise

APPLICATION PROCESS:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture. It only takes 3 to 4 minutes to complete:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare, a renowned chain of medical aesthetic clinics operating in Singapore, Shanghai, Hangzhou, and Kuala Lumpur, is on the hunt for a driven and seasoned Marketing Assistant Manager / Manager to become part of our dynamic team.

Job Highlights:

• Attractive remuneration package
• 5-day work week
• Hybrid WFH option
• Free aesthetics treatments up to SGD6000 per annum

Responsibilities:

• Participate in a 3-month job rotation at the front desk and conversion centers of our Singapore and/or Shanghai clinics, gaining direct experience in aesthetic clinic operations and customer service, essential for a comprehensive understanding of the client-facing aspects of the business, crucial for a marketing manager role.
• Develop, manage, and optimize ads and social media content across various platforms in different languages, including Google, Facebook, Instagram, Xiao Hong Shu, and WeChat.
• Plan, execute, and manage Google SEM and SEO campaigns, including Youtube and various digital platforms, to incorporate Paid Media and Web Analytics.
• Leverage excellent communication skills to engage potential customers, turning inquiries into appointments or sales.
• Drive the implementation of omnichannel marketing strategies, enhancing customer interaction and service.
• Stay on the cutting edge by continuously learning and integrating new technologies, such as ChatGPT, into our marketing strategies.
• Work closely with in-house marketing and sales team to drive sales events, in-house marketing campaigns, and customers reviews.
• Assist in planning, organizing, and executing online sales events.
• Project manage in the development of new eshops.

Qualifications:

• Bachelor's degree in Marketing, E commerce, Business or any related field. Applications from recent graduates are highly encouraged.
• Overall, at least 2 years of prior B2C experience in similar role is required. At least 2-4 years of experience in digital marketing and Google Digital Ads, SEO, and SEM, ideally in the healthcare or aesthetics industry.
• Expert in digital marketing platforms (e.g. Google Analytics, Adobe Analytics, Google Tag Manager, Adobe Launch).
• Has general understanding of Shopify in terms of maintenance, launch, shop construction and admin system.
• Exceptional communication skills and fluent in both Eng and Chin, able to cater to English-speaking & PRC customers.
• Experience with omnichannel marketing.
• A willingness to learn and incorporate new technologies.
• Strong organizational and time management skills to handle multiple priorities effectively.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Position: Educational Assessment Manager

Roles & Responsibilities

• Lead and manage a team of assessment specialists and support staff, providing guidance, support, and professional development.
• Oversee multiple assessment projects, ensuring timely completion and adherence to quality standards.
• Oversee the development and refinement of various assessment methods, including performance assessments, portfolios, written exams, and formative assessments specific to arts education.
• Develop and maintain robust data collection systems to gather accurate and comprehensive assessment data.
• Prepare and present detailed reports on assessment outcomes to educators, administrators, and stakeholders, providing actionable insights and recommendations.
• Develop and conduct professional development programs for teachers and staff on effective assessment practices, data interpretation, and using assessment results to inform instruction.
• Continuously monitor and evaluate the quality and effectiveness of assessment tools and practices.
• Collaborate with teachers, administrators, parents, arts organizations, and community members to promote and support effective assessment practices.
• Keep abreast of the latest research, trends, and innovations in arts education and assessment.
• Oversee the budgeting and allocation of resources for assessment-related activities and tools.
• Develop and manage digital assessment platforms to streamline data collection, analysis, and reporting.
• Regularly evaluate assessment practices and programs, making necessary adjustments to improve effectiveness and student outcomes.

Job Requirements

• At least a Master's degree in arts, education or related field
• Minimum of 5 years of relevant managerial experience
• Minimum 5years of relevant experiences in similar industries
• Strong leadership and management skills to guide and support assessment teams and educational staff
• Ability to develop and implement strategic plans for assessment that align with educational goals and standards
• Expertise in designing a variety of assessment types, including formative, summative, performance-based, and portfolio assessments
• Advanced analytical skills to interpret complex assessment data and generate actionable insights and recommendations
• Proficiency in aligning curriculum with assessment standards and educational objectives
• Familiarity with educational technology tools and platforms for assessment and data analysis
• Excellent verbal and written communication skills to effectively convey assessment processes, results, and recommendations to a wide range of stakeholders
• Ability to work collaboratively with teachers, administrators, parents, and community members
• Exceptional organizational and project management skills to oversee multiple assessment projects simultaneously
• High attention to detail in designing assessments, analyzing data, and preparing reports

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK is a premier medical aesthetic clinic chain with a significant presence in Singapore, Kuala Lumpur, Shanghai, and Hangzhou. With over a decade of experience in providing innovative, safe, and effective aesthetic treatments, we are dedicated to empowering individuals to embrace beauty and confidence. Our commitment to quality and excellence in aesthetic care has made us a trusted partner in our clients' journeys towards perfecting skin and body beautifully.

Job Responsibilities

· Assist in maintaining physical and digital personnel records, including employment contracts.

· Update internal databases with new hire information and ensure data accuracy.

· Implement and monitor the automated hiring process - Check Zapier regularly.

· Support all recruitment activities, including posting and removing job ads.

· Schedule job interviews and liaise with candidates as needed.

· Assist HR Manager in MOM work pass administration for foreign employees.

· Assist in the onboarding and exit clearance process of employees.

· Handle claims, including employees’ and directors’ reimbursement.

· Administer training programs, both internally and externally, when required.

· Provide administrative support to ensure the smooth running of the office and its resources.

· Assist with filing, scanning, and printing of documents for the office and company facilities.

· Collaborate closely with managers to implement policies aimed at attracting, retaining, and motivating employees.

· Execute business plans, organize logistics, materials, and manpower to achieve business outcomes.

Clinic & Staff Support Service - Respond promptly to clinic operations’ needs, ensuring the efficient

operation of support services. Manage equipment requirements, including maintenance and

troubleshooting when necessary.

· IT Support & Access Management - Troubleshoot technical issues and manage access credentials

for various systems.

· Staff Interaction and Facilities Management - Visit clinics to engage with staff, fostering open

communication and addressing any concerns or feedback.

· Employee Reviews & Appraisals - Conduct monthly staff appraisals and performance reviews,

prepare necessary documentation.

· Implement Process Automation and Integrations: Zapier, ChatGPT, Chatbot, Plugins, etc.

· Perform other ad-hoc duties as assigned.

Ideal Candidate

• Minimum Bachelor’s degree from reputable universities preferably in Business Administration and Health Sciences.
• 2 years of relevant experience in service/hospitality/healthcare/retail industry, are welcome to apply.
• Proficient in English communication and writing.
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.
• Strong working knowledge of Excel.
• Proficient in IT systems.

What We Offer

· An attractive Salary Package with fixed pay of up to S$5,000 per month for candidates who fully meet our requirements.

· 5 working days per week; Monday to Friday.

· Sponsored work trips to KL to promote mutual learning and exchanges.

· Comprehensive job training and professional guidance provided.

· Fast-track career path for fast learners and high performers.

· Opportunity to work alongside doctors and management.

· Opportunity to embark on the Management Trainee Program for career advancement.

· Reward and recognition program that appreciates the most competent and brightest employees.

· Promotion based on performance and achievements.

· Generous package of free medical aesthetics treatments (up to S$6000 per year) selecting from 100+ treatments for full time employees.

· Exclusive staff discounts on our products and services.

· Medical Benefits for full time employees.

Join Us

At ClearSK, we value innovation, excellence, and the continuous pursuit of enhancing beauty and confidence through safe and effective treatments. If you are passionate about making a difference in the aesthetic industry and possess the creative skills and experience we are looking for, we invite you to apply.

Become a part of our dynamic team and contribute to our journey of perfecting skin and body beautifully, enjoying the flexibility of a hybrid work model designed to foster both independence and collaboration.

Application process

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on the job portal:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSk Healthcare Group is an international aesthetics clinic chain headquartered in Singapore, with presence in Shanghai, Hangzhou and now Kuala Lumpur. We are a reputable provider of advanced aesthetic treatments and skincare solutions. Our dedication to excellence and personalized care has made us a leader in the medical aesthetic industry. As we continue to expand our services, we are seeking an Assistant General Manager to join our team. This role will play a crucial part in driving business development and executing strategic marketing initiatives.

Job Summary: ClearSk Healthcare is looking for an Assistant General Manager, shaping the future of our business alongside the CEO. In this pivotal role, you'll drive business development and execute strategic marketing initiatives. Your responsibilities span operations, including manning, resource allocation, and HR programs. Managing frontline doctors and staff scheduling, coupled with implementing leave policies, are crucial components. With a focus on KPIs, your efforts will lead to significant improvements in sales and service quality. Join us in making a lasting impact on our organization's success.

Management Trainee Program:

Candidates without direct experience will undergo a comprehensive 6-9 months Management Trainee Program in SG, KL, or Shanghai. The program includes transitional roles in frontline positions (front desk manager or customer service manager) and HQ roles focusing on procurement, inventory flow control, and resource deployment planning.

Responsibilities:

• Assist in managing the day-to-day operations of the clinics, including managing Business Call Centre (BCC) operation, supervising staff, and handling frontline operations.
• Developing and implementing policies and procedures to ensure the smooth and efficient operation of the clinic.
• Overseeing the financial performance of the clinic, including setting budgets, tracking expenses, and analyzing financial data to identify areas for improvement.
• Developing marketing and sales strategies to attract new customers and increase revenue.
• Ensuring that the clinic is in compliance with all relevant laws and regulations.
• Maintaining a safe and clean work environment for staff and customers.
• Collaborating with the medical team to develop and implement treatment plans for patients.
• Providing training and support to staff to help them develop their skills and knowledge.
• Participating in professional development opportunities to stay up-to-date on industry trends and best practices.
• Contribute to business development and execute marketing strategies.
• Allocate resources among outlets and guide HR in talent recruitment.
• Oversee frontline doctors, staff scheduling, and leave policies.
• Focus on KPIs to enhance sales and servicing volumes and quality.

Qualifications and Requirements:

• Minimum Bachelor’s Degree in Business Operation or equivalent
• Minimum 2 years' demonstrated experience in business development and marketing strategy.
• Proven leadership skills for team supervision, adhering to SOPs, and guiding HR in talent recruitment and development.
• Experience in utilizing IT apps to enable business process and generate data analytics reports
• Demonstrated maturity, integrity, results-oriented.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Superior organizational and time management skills, and the ability to efficiently manage multiple priorities.
• Able to grasp the big picture yet maintain high attention to relevant detail and accuracy;
• Able to learn fast, work systematically, Au Fait with the use of apps and IT systems to facilitate work.
• Able to assist the director to conduct weekly meetings or daily briefings to track progress of a team or a project as assigned by the director.
• Demonstrated management and supervisory experience with strong interpersonal skills required
• Possess a high sense of responsibility, accountability, and commitment with the ability to work under pressure
• Able to solve problem and execute solutions systematically.
• Able to break down tasks and assign the tasks to the appropriate person in charge , track progress and completion of the tasks and re integrate the components into the whole
• Able to manage teams and resolve conflicts firmly and confidently.
• About to use computational method to solve problems or design KPIs for his junior managers

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK Healthcare is seeking a dynamic Digital Marketing & E-Commerce Executive / Manager who aspires for a rewarding career in marketing and business management. ClearSK manages an international chain of aesthetic medical centres in Singapore, Shanghai and Suzhou in China. You will find in this marketing job a great opportunity to grow and impact on the business, as you work with professionals from healthcare, finance and general management. You will find yourself working in a challenging environment, where you will develop to your maximum potential.

Responsibilities

• Develop and implement marketing, branding and advertising strategies
• Develop and manage company social media, website and e-commerce platforms.
• Implement online sales and marketing plans to generate interest and create awareness.
• Generating online traffic and process website order to increase profitability.
• Create and execute digital marketing ads campaigns, social media marketing campaigns, retargeting campaigns, and other campaigns, in Google, Facebook, Instagram, EDMs, newsletters for club members.
• Constantly monitor and report performance of websites, campaigns & digital projects, and assess against goals (ROI and KPIs).
• Conduct studies on current and future trends in the industry to finetune marketing plans
• Continuously propose and implement actionable recommendation, updates to identify key customer segments, more effective advertising channels and methods.

Requirements

• Bachelor’s degree or diploma from reputable institutions in marketing, business or data science.
• Organized and highly motivated, fast learner

• Proficient in English communication and writing.

• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• Must be able to execute branding or advertising campaigns on social media such as corporate websites, Google, Facebook & Instagram and E-commerce sites.
• Adobe creative suite skills, Excel skills, and basic HTML skills

• Good IT and numerate skills
• Ability to create webpages in InstanPage, WooCommerce, Shoplify, WordPress is preferred

APPLICATION PROCESS:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application. It only takes 3 to 4 minutes to complete:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK is a premier medical aesthetic clinic chain with a significant presence in Singapore, Kuala Lumpur, Shanghai, and Hangzhou. With over a decade of experience in providing innovative, safe, and effective aesthetic treatments, we are dedicated to empowering individuals to embrace beauty and confidence. Our commitment to quality and excellence in aesthetic care has made us a trusted partner in our clients' journeys towards perfecting skin and body beautifully.

About the Role

Are you an organized individual with a penchant for systematic thinking and a knack for executing business plans flawlessly? Do you thrive in an environment where meticulous planning meets hands-on action? If yes, we're looking for you! We are seeking an Operation Planning Executive/Manager to join our dynamic team at [Name of Aesthetic Clinic Chain]. In this role, you will be responsible for organizing logistics, materials, and manpower to ensure seamless operations across our chain of aesthetic clinics. You'll play a vital role in achieving our business objectives by maintaining a high-level perspective while being actively involved in day-to-day execution. Adaptability is key as you'll be handling unforeseen challenges such as machine breakdowns and manpower shortages with ease.

Job Responsibilities

• Collaborate with Directors, Doctors, and frontline colleagues to develop and execute operational plans.
• Implement and refine Standard Operating Procedures (SOPs) to ensure efficiency and cost-effectiveness.
• Oversee logistics, materials, and manpower to meet business demands.
• Handle sudden changes and challenges such as machine breakdowns and manpower shortages effectively.
• Utilize IT systems to streamline operations and enhance productivity.
• Maintain clear communication channels with all stakeholders.

Ideal Candidate

• Minimum Bachelor’s degree from reputable universities preferably in Business Administration and Health Sciences.
• 2 years of relevant experience in service/hospitality/healthcare/retail industry, are welcome to apply.
• Proficient in English communication and writing.
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.
• Strong working knowledge of Excel.
• Proficient in IT systems.

What We Offer

· An attractive Salary Package with fixed pay of up to S$5,000 per month for candidates who fully meet our requirements.

· 5 working days per week; Monday to Friday.

· Sponsored work trips to KL to promote mutual learning and exchanges.

· Comprehensive job training and professional guidance provided.

· Fast-track career path for fast learners and high performers.

· Opportunity to work alongside doctors and management.

· Opportunity to embark on the Management Trainee Program for career advancement.

· Reward and recognition program that appreciates the most competent and brightest employees.

· Promotion based on performance and achievements.

· Generous package of free medical aesthetics treatments (up to S$6000 per year) selecting from 100+ treatments for full time employees.

· Exclusive staff discounts on our products and services.

· Medical Benefits for full time employees.

Join Us

At ClearSK, we value innovation, excellence, and the continuous pursuit of enhancing beauty and confidence through safe and effective treatments. If you are passionate about making a difference in the aesthetic industry and possess the creative skills and experience we are looking for, we invite you to apply.

Become a part of our dynamic team and contribute to our journey of perfecting skin and body beautifully, enjoying the flexibility of a hybrid work model designed to foster both independence and collaboration.

Application process

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on the job portal:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK is a premier medical aesthetic clinic chain with a significant presence in Singapore, Kuala Lumpur, Shanghai, and Hangzhou. With over a decade of experience in providing innovative, safe, and effective aesthetic treatments, we are dedicated to empowering individuals to embrace beauty and confidence. Our commitment to quality and excellence in aesthetic care has made us a trusted partner in our clients' journeys towards perfecting skin and body beautifully.

About the Role

Are you an organized individual with a penchant for systematic thinking and a knack for executing business plans flawlessly? Do you thrive in an environment where meticulous planning meets hands-on action? If yes, we're looking for you! We are seeking an Operation Planning Executive/Manager to join our dynamic team at [Name of Aesthetic Clinic Chain]. In this role, you will be responsible for organizing logistics, materials, and manpower to ensure seamless operations across our chain of aesthetic clinics. You'll play a vital role in achieving our business objectives by maintaining a high-level perspective while being actively involved in day-to-day execution. Adaptability is key as you'll be handling unforeseen challenges such as machine breakdowns and manpower shortages with ease.

Job Responsibilities

• Collaborate with Directors, Doctors, and frontline colleagues to develop and execute operational plans.
• Implement and refine Standard Operating Procedures (SOPs) to ensure efficiency and cost-effectiveness.
• Oversee logistics, materials, and manpower to meet business demands.
• Handle sudden changes and challenges such as machine breakdowns and manpower shortages effectively.
• Utilize IT systems to streamline operations and enhance productivity.
• Maintain clear communication channels with all stakeholders.

Ideal Candidate

• Minimum Bachelor’s degree from reputable universities preferably in Business Administration and Health Sciences.
• 2 years of relevant experience in service/hospitality/healthcare/retail industry, are welcome to apply.
• Proficient in English communication and writing.
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.
• Strong working knowledge of Excel.
• Proficient in IT systems.

What We Offer

• An attractive Salary Package with fixed pay of up to S$5,000 per month for candidates who fully meet our requirements.
• 5 working days per week; Monday to Friday.
• Sponsored work trips to KL to promote mutual learning and exchanges.
• Comprehensive job training and professional guidance provided.
• Fast-track career path for fast learners and high performers.
• Opportunity to work alongside doctors and management.
• Opportunity to embark on the Management Trainee Program for career advancement.
• Reward and recognition program that appreciates the most competent and brightest employees.
• Promotion based on performance and achievements.
• Generous package of free medical aesthetics treatments (up to S$6000 per year) selecting from 100+ treatments for full time employees.
• Exclusive staff discounts on our products and services.
• Medical Benefits for full time employees.

Join Us

At ClearSK, we value innovation, excellence, and the continuous pursuit of enhancing beauty and confidence through safe and effective treatments. If you are passionate about making a difference in the aesthetic industry and possess the creative skills and experience we are looking for, we invite you to apply.

Become a part of our dynamic team and contribute to our journey of perfecting skin and body beautifully, enjoying the flexibility of a hybrid work model designed to foster both independence and collaboration.

Application process

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on the job portal:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Cabinet Inc, a dynamic and innovative business solutions and consultancy firm, is committed to enabling businesses and organizations across diverse industries to reach their full potential. Our seasoned professionals bring a wealth of expertise, offering tailored solutions that address our clients’ unique challenges and seize emerging opportunities.

HR Manager will be working in a BPO Consultancy and will be carrying out HR task for other companies (cabinet's Clients) as well as in-house.

HR Manager

Job Summary:

The HR Manager will be responsible for overseeing and managing all HR functions within the organization, including recruitment, retention, Compensation & Benefits, performance management, training and development, and compliance with Labour Laws. The HR Manager will work closely with department heads to ensure the organization's HR strategies align with business goals.

Responsibilities:

1. Recruitment, Onboarding & Onboarding:

· Manage the recruitment process, including job postings, interviewing, and selecting candidates.

· Manage the onboarding and offboarding processes to ensure seamless transitions for new hires and departing employees.

2. Employee Relations:

· Serve as a point of contact for employee concerns and grievances.

· Promote a positive work environment and address any issues that arise.

3. Training and Development:

· Identify training needs and coordinate professional development programs.

· Support employees in their career development and growth within the organization.

4. Compliance and Legal:

· Ensure compliance with all federal, state, and local employment laws and regulations.

· Maintain up-to-date knowledge of HR practices and legislation.

5. HR Policies and Procedures:

· Develop, implement, and maintain HR policies and procedures.

· Ensure all employees are informed and compliant with HR policies.

6. Compensation and Benefits:

· Administer compensation and benefits programs.

· Conduct salary reviews and benchmarking.

Education & Experience:

· Bachelor’s degree in human resources, Business Administration, or a related field.

· Minimum of 3 years of experience in an HR role.

· Proven experience in retention, recruitment, Compensation & Benefits.

· HR experience across multiple industries will be highly advantageous

· Strong understanding of HR practices and employment laws.

· Excellent communication and interpersonal skills.

Proficient in Microsoft Office Suite and HR software.

Job Summary:

The Finance Manager will direct and oversee the financial activities of the corporation, direct the preparation of current financial reports and summaries, and create forecasts predicting future growth.

Supervisory Responsibilities:

Oversees Accounting department, budget preparation, and audit functions.

Works with other department heads to monitor each department and make recommendations.

Duties/Responsibilities:

-Directs the preparation of all financial statements, including income statements, balance sheets, shareholder reports, tax returns, and governmental agency reports.

-Compares sales and profit projections to actual figures and budgeted expenses to actual expenses; makes or oversees any necessary adjustments to future projections and budgets.

-Reviews planning process and suggests improvements to current methods.

-Analyzes operations to identify areas in need of reorganization, downsizing, or elimination.

-Works with the CEO and other executives to coordinate planning and establish priorities for the planning process.

-Studies long-range economic trends and projects their impact on future growth in sales and market share.

-Identifies opportunities for expansion into new product areas.

-Oversees investment of funds and works with investment bankers to raise additional capital required for expansion.

Required Skills/Abilities:

-Excellent management and supervisory skills.

-Excellent analytical and organizational skills.

-Proficient in database and accounting computer application systems.

-Excellent written and verbal communication skills.

Education and Experience:

-Degree in Business Administration, Accounting, or Finance required.

-Certified Public Accountant designation preferred.

-Five years and above of experience in financial management required.

- Experience in CONSTRUCTION industry

Other info:

· Construction industry

· Bukit Batok

· Salary $6000 - $8000

· 5-day work

Interested candidates, pls apply with resume in MS Word format.

You may email to [email protected]

EA License No: 17C8809

EA Reg No: R1108561

• 10+ years of experience in leading software delivery and quality assurance initiatives

• Proven track record of successfully leading cross-functional teams to deliver high-quality products within budget and schedule constraints

• Implemented Agile methodologies, including Scrum and Kanban, to improve project transparency, efficiency, and team collaboration

• Experience in Automation of web application and API services testing using tools and technologies like Selenium WebDriver, Appium, Rest Assured, Jenkins CI, BDD-Cucumber-JVM, JBehave, Maven, Mobile Devices (Android and iOS) Automation, Automated Layout Testing, Analytics testing, Content Testing, Web Services testing to mention a few

• Identifying the defects in application and its priority and reporting in Defect Tracking Tools like JIRA

Technical SKILLS:

• API Testing tools: Rest Assured, Unirest, Postman UI Automation tools: Selenium IDE, WebDriver (Grid), Sikuli

• Testing Frameworks: TestNG, JUnit, Cucumber, Jasmine, NUnit

• SCM tools: Git, SVN

• CI tools: Jenkins, TeamCity

• TMS: Zephyr, X-ray

• Dependency Management/Build Management Tools: Maven, Rake, NuGet, Gradle

• Bug Tracking Tools: JIRA

• Programming Languages: Java, C#

• Scripting Languages: Ruby, JavaScript

• Operating Systems: Windows, Mac OS, Linux

• Mobile Automation

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You will help us deliver excellent service to our partner brands by performing these tasks:

• Provide excellent customer experience via all relevant communication channels.
• Identify and analyse customers’ issues and provide strategic solutions to resolve their needs.
• Accurately process all required data/information using appropriate systems and tools while adhering to the company’s group data security policy and escalating emergencies to the team leader while providing solutions for improvements.
• Identify trends in customer satisfaction levels and provide appropriate improvement implementation plans.
• Collaborate with existing customer service team to provide strong after-sales services.
• Adhere to company policies and procedures closely to always uphold professionalism.
• Build sustainable relationships and engage customers by taking the extra mile.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.
• Two (2) years of work experience in the retail sales or customer service in luxury / high-end goods domain or experience in contact centre/ e-com related activities is required for this position.
• Ability to multi-task and use the information provided by customers to tailor responses and actions to meet specific needs.
• Must be a strong communicator with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Excellent verbal and written communication skills in English and the language of the supporting market.
• Comfortable working with computers and multiple systems; Salesforce, SAP and CRM are a plus.
• Flexibility with working in shifts, and working on weekend and public holidays if required.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Job Description:

· Plan suitable sales strategy for the respective markets and clients

· Acquire new customers through proactive outdoor sales initiatives

· Establish and manage network of customer contacts in order to build relationships and trust between company and the customer at various levels

· Provide solution on case-to-case basis to customer

· Conduct product demonstrations and presentations to prospective clients, highlighting the benefits of the products in a structured professional way

· Handle existing/repeat customers' enquiries and follow-up on sales quotations

· Maintaining long-lasting relationship with new and existing clients

· Serve as the lead point of contact for all customer account management matters

· Responsible for the products’ profitability on sales and inventory

· Work closely with the Managing Director to ensure a cohesive approach to sales and customer engagement

· Represent the company at trade exhibitions, events and demonstrations, if needed

· Report sales and campaign results to the Managing Director on a weekly, monthly basis.

· Other duties related to sales and custom service

Job Requirements:

· Minimum Diploma qualification

· Minimum 3 years of related sales experience

· Good presentation and communication skills

· Remuneration package inclusive basic pay, transport allowance (with or without own car) and sales commission.

Client criteria:

- Working hours 9am to 6pm

- Monday to Friday

An Anytime Fitness brand ambassador has a passion for helping others improve their lives through health and fitness. Promote gym memberships in a fun, upbeat atmosphere. Industry experience is not required, but first-rate people skills and a self-motivated work ethic are!

You will be responsible for promoting the Anytime Fitness brand, engaging with potential members, and converting leads into memberships. You'll embody the spirit of our fitness community while driving sales growth.

Responsibilities:

• Meet and exceed membership sales targets
• Manage and generate sales leads and conduct club tours
• Club promotional marketing mainly via social media
• Work with the team to provide top-notch customer service
• Help make each member's experience exceptional and build long-lasting member relations
• Assist club manager in the day-to-day operations of the gym

Requirements:

• Enjoys sales and marketing
• A people-person who connects naturally with others and genuinely care
• A self-starter who is pro-active, determined to succeed and target-drive
• A team player
• Loves health and fitness but experience in the fitness industry is not essential
• Ensures integrity and honesty in all dealings

Customer Management:

Customer Service Oversight:

Supervise and mentor customer service teams to ensure prompt, courteous, and effective resolution of customer inquiries and complaints.

Develop and implement customer service policies and procedures to enhance customer satisfaction and loyalty.

Performance Metrics:

Establish and monitor key performance indicators (KPIs) for customer service activities.

Analyze customer feedback and service data to identify trends, areas for improvement, and training needs.

Customer Relationship Management (CRM):

Manage the CRM system to track customer interactions, sales, and support activities.

Ensure accurate and up-to-date customer information and generate reports for strategic decision-making.

Communication:

Act as a liaison between customers and other departments to resolve issues and improve overall service.

Develop and distribute regular customer service reports to senior management.

Logistics Systems Management:

Logistics Operations:

Oversee the end-to-end logistics operations, including warehousing, inventory management, transportation, and distribution.

Ensure efficient and cost-effective logistics processes that meet customer demands and delivery schedules.

System Implementation and Management:

Implement and maintain logistics management systems (LMS) and other relevant technology solutions.

Integrate logistics systems with other business systems (e.g., ERP, CRM) to improve data accuracy and operational efficiency.

Supply Chain Coordination:

Collaborate with suppliers, carriers, and third-party logistics providers to optimize the supply chain.

Negotiate contracts and agreements to secure the best terms and conditions for the company.

Continuous Improvement:

Identify opportunities for process improvements and implement best practices in logistics and supply chain management.

Conduct regular audits and assessments of logistics operations to ensure compliance with industry standards and regulations.

Reporting and Analysis:

Prepare and present regular reports on logistics performance, including metrics on cost, efficiency, and delivery times.

Use data analytics to forecast demand, manage inventory levels, and optimize routing and transportation schedules.

1. Responsible for the preparations and modifications of Architectural design from concept designs through
schematic design, design development and construction documentation
2. Responsible for leading the design team, manage and check all kinds of design drawings by members
3. Responsible for developing solutions to the technical & design complications following Singapore’s
established standards
4. Required to participate in Client liaison, authority consultation, coordination with consultants and
subcontractors, and attending design and construction meetings
5. May be required to mentor and direct the work of less experienced staff/colleagues
6. To handle any other ad-hoc duties and tasks assigned by the Management/Direct Supervisor

Requirements:
1. To possess a Bachelor or Master’s Degree in Architecture, Building/Construction or equivalent
2. Experience in design management, tender documentation and contract administration
3. Experience in Architecture detail, Design development and Construction documents
4. To have at least 15 years of related working experience
5. To be able to lead a team
6. Proficient in designing Software (AutoCAD, Sketchup, Revit, Photoshop, Illustrator, etc.)

* Crafting strategies for all Marketing teams, including Digital, Advertising, Communications and Creative

* Preparing and managing monthly, quarterly and annual budgets for the Marketing department

* Setting, monitoring and reporting on team goals

Job brief

We are looking for a Head of Marketing who’ll lead all our marketing activities from social media and digital campaigns to advertising and creative projects.

Head of Marketing responsibilities include developing plans to help establish our brand, allocating resources to different projects and setting short-term and long-term department goals. If you’re a skilled Marketing strategist, able to inspire your team members, we’d like to meet you.

Ultimately, you will run our Marketing department in ways that promote higher profitability and competitiveness.

Responsibilities

* Craft strategies for all Marketing teams, including Digital, Advertising, Communications and Creative

* Prepare and manage monthly, quarterly and annual budgets for the Marketing department

* Set, monitor and report on team goals

* Design branding, positioning and pricing strategies

* Ensure our brand message is strong and consistent across all channels and marketing efforts (like events, email campaigns, web pages and promotional material)

* Analyze consumer behavior and determine customer personas

* Identify opportunities to reach new market segments and expand market share

* Craft quarterly and annual hiring plans

* Monitor competition (acquisitions, pricing changes and new products and features)

* Coordinate sales and marketing efforts to boost brand awareness

* Participate in the quarterly and annual planning of company objectives

Requirements and skills

* Work experience as Head of Marketing or Senior Marketing, preferably within our industry

* Experience running successful marketing campaigns

* Solid knowledge of web analytics and Google Adwords

* Experience with social media platform

* Leadership skills with the ability to set and prioritize goals

* Analytical mind

* BSc or MSc in Marketing or relevant field

About Viva Foundation:

VIVA Foundation for Children with Cancer is a Singapore-based charity which focuses on saving lives of children with cancer through research, medical care and education.

Job Summary:

We are seeking an experienced and highly motivated Manager, Fundraising & Relationship Management to join our team. The ideal candidate will be responsible for building strong relationships with media, donors,volunteers and partner companies to raise awareness of our organization and more donations. This role requires excellent communication skills, a strategic mindset, and a passion for making a difference in the lives of children affected by cancer.

Responsibilities:

• Develop and implement comprehensive fundraising strategies to secure financial support for the organization.

• Cultivate and nurture relationships with donors, ensuring effective communication and stewardship.

• Manage a portfolio of key donors, providing personalized attention and engagement to enhance their connection with the organization.

• Plan and oversee fundraising events, campaigns, and initiatives, leveraging relationships for increased participation.

• Utilize donor management systems to track, analyze, and report on donor interactions, contributions, and engagement.

• Collaborate closely with the marketing team to create compelling fundraising materials and messages that resonate with donors.

• Provide leadership and guidance to fundraising staff, fostering a collaborative and high-performance team culture.

• Research and identify potential funding sources, grants, and strategic partnership opportunities.

• Prepare regular reports and presentations on fundraising progress for senior management and board members.

• Stay abreast of industry trends and best practices in fundraising, donor relations, and relationship management.

Qualifications:

• Bachelor’s degree in a relevant field; Master’s degree is a plus.

• Proven experience in fundraising, donor management, and relationship management.

• Exceptional interpersonal and communication skills, with a track record of building and maintaining strong donor relationships.

• Demonstrated success in developing and executing fundraising strategies.

• Proficiency in using donor management systems and related software.

• Strong organizational and project management skills.

• Leadership experience with the ability to inspire and lead a team.

Application Process:

Interested candidates are invited to submit a resume and a compelling cover letter outlining their managerial-level fundraising experience to [email protected]

Job Description:

We are seeking a highly skilled and motivated Automation Engineer to join our quality assurance team. The ideal candidate will have extensive experience with Selenium WebDriver, API Testing,Appium, Rest Assured, and Jenkins. As an Automation Engineer, you will be responsible for designing, developing, and maintaining automated test scripts to ensure the quality and reliability of our software products.

Requirement:

• Proven 4+ Years of experience as an Automation Engineer or in a similar role.

• Coordinate with stakeholders to ensure software solutions meet organizational needs and standards.

• Oversee the deployment and integration of new software systems.

• Strong expertise in Selenium WebDriver for web automation.

• Proficiency in Appium for mobile automation.

• Monitor and evaluate the outcomes and quality of various software solutions and projects implemented within the organization.

• Implement quality assurance processes and standards to maintain high standards of software performance and reliability.

• Experience in API Testing.

• Experience with Rest Assured for API automation.

• Lead the development of Proof-of-Concept solutions and provide technical expertise in software and platform feature development.

• Solid understanding of CI/CD processes and experience with Jenkins.

• Proficiency in scripting and programming languages such as Java, Python, or similar.

• Familiarity with version control systems, preferably Git.

About the Role:

We seek a dynamic Business Development Manager to drive the growth of our OEM/OBM/ODM subcontracting business in the foreign trade market. This role is ideal for someone with a strong background in the cosmetics industry who thrives in developing new customer relationships and expanding market presence.

Key Responsibilities:

• Develop and execute strategies to expand our OEM/OBM/ODM business.

• Leverage online and offline channels to acquire new clients and maintain strong relationships with existing ones.

• Handle the entire sales process from negotiation to contract signing and payment collection.

• Address customer issues during the sales process swiftly and effectively.

• Collaborate with internal teams to meet sales targets and company objectives.

Requirements:

• Minimum educational qualification: Diploma.

• Minimum of 3 years of experience in foreign trade sales, with specific expertise in the Benefits:

• Exposure to diverse aspects of the sales structure, enhancing your professional skills and knowledge.

• Networking opportunities within the cosmetics industry, allowing you to build and grow your professional connections.

• Potential for future career advancements within the company, paving the way for a long-term career path.

Why Join Us?

We offer a competitive salary package, a commission structure that rewards high performers, and the opportunity to work in a vibrant and growing industry. You’ll join a team that values innovation and a culture supporting your professional growth and personal ambitions.

• Proven ability to develop customers independently and proficient in managing cosmetics channels.

• Fluent in English, with strong verbal communication skills for client interactions. The ability to converse with Mandarin-speaking customers is a must.

• Demonstrated business acumen with excellent negotiation and customer service skills.

• Team-oriented with a passion for overcoming challenges.

Pan Pacific Hotels Group is a young and dynamic company comprising three well-established and trusted brands; Pan Pacific®, PARKROYAL COLLECTION® and PARKROYAL®. We have aggressive expansion plans and as such, we are looking for motivated and energetic people to be part of our growing team. If you have a passion for the industry and are driven by the desire to create Service Excellence Culture, Pan Pacific Hotels Group is able to offer you great opportunities as we continue to strengthen our global footprint.

Based in Singapore, we are looking for a passionate and energetic individual to join us as Guest Relations Manager.

The Guest Relations Manager (GRM) oversees the smooth operations, management, and overall performance of the Front Office Department, including the breakfast lounge. This role is pivotal in enhancing the overall guest stay experience by meeting guest needs and exceeding expectations.

Job Responsibilities

• Maintain a professional appearance and uphold uniform and personal hygiene guidelines, serving as a role model to train and foster team culture aligned with company values.
• Attend all GHA Discovery meetings and webinars to stay updated on program enhancements, changes, and promotions.
• Lead and mentor team members on the Global Hotel Alliance (GHA) DISCOVERY Program.
• Monitor daily and monthly enrollment in the DISCOVERY Loyalty Program, manage guest benefits, points submissions (if required), and update tracking sheets.
• Deliver personalized service that exceeds guest expectations, distinguishing the serviced suites' service from competitors.
• Maintain comprehensive knowledge of hotel facilities, services, room types, special packages, dining promotions, and departmental policies and procedures.
• Review upcoming arrivals and VIP reservations three days in advance, assigning rooms, amenities, and handling special requests while coordinating with relevant departments to ensure guest preferences are met.
• Supervise, direct, and manage room inventory for the Front Office, ensuring preferred room types and accommodations are available upon guest arrival.
• Coordinate day-to-day operations to uphold service quality standards and meet member expectations, ensuring adherence to standard operating procedures by all Front Office associates.
• Develop and implement specific goals and plans to organize and prioritize work effectively.
• Gather and report feedback on services to management for continuous improvement, handling complaints, disputes, grievances, conflicts, and negotiations as needed.
• Participate in developing and implementing corrective action plans to enhance guest satisfaction.
• Ensure operational efficiency and maintain equipment and supplies for optimal readiness.
• Monitor 'Manual Hold' and 'Work Order' rooms, coordinating site inspections required by Sales related to room management.
• Verify Guest Service Ambassador cashiering and due-outs at the end of each shift, ensuring cash floats are balanced as per guidelines.
• Train and develop employees extensively in technical, hospitality, communication, management, and organizational skills, documenting all training activities.
• Lead orientation and training sessions for new hires.
• Adhere strictly to company credit policies to ensure anticipated revenue is received.
• Monitor overall cleanliness of the Front Office, Lobby, Pacific Lounge, and Living Room.
• Plan, organize, and coordinate quarterly guest activities, proposing ideas to enhance the guest experience.
• Encourage guest feedback through TrustYou surveys and monitor objectives such as TripAdvisor and TrustYou for the Front Office.
• Possess food and beverage knowledge to facilitate operations in the Pacific Lounge during breakfast service.
• Conduct training sessions on Food and Beverage Safety and Hygiene policies and procedures, ensuring compliance with guidelines.

The Person

• Minimum of 10 years of front office experience in hospitality, including 3-4 years in front office management.
• Diploma in Hospitality Management from a recognized hospitality training institute.
• Excellent knowledge of front office management and operations within the hospitality industry.
• Proven management and leadership experience in a team or group environment.
• Strong communication skills, both oral and written.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Key Job Scope (Events)

· Work closely with the clients to identify the clients’ needs and expectations

· Engage contractors to deliver good design concepts and design proposals

· Responsible for planning and project execution – monitor and inspect the progress of the project to ensure that it is being implemented based on good quality, finishings and standards, and that project is on schedule and within budget

· Coordinate with different trade contractors on their work schedules and ensure that safety management system is implemented on site at all time

· Attend to and resolve all site issues

· Upon completion of the project, analyse and scrutinize details as well as compile defects checklist and all other necessary documents and certifications for handover to clients so as to bring the project to a closure

· Arrange and prepare agenda / minutes for meetings, compile weekly reports including post events report, etc.

Key Job Scope (Marketing)

· Coordinate with sales/marketing and editorial teams on special design promotional materials

· Oversee web design with website creation and social media platforms to create awareness and direct traffic to the target audience

· Support web design to update websites and social media platforms on a regular basis, according to directions set by the editorial and sales teams, so as to harness marketing and advertising sales opportunities and/or enhance the benefits of readers’ interests

· Plan and implement creative strategies and promotional materials to further improve Company’s branding and image

Engage key clients and potential partners for branding and sponsorship

Job Purpose

Drive all Oceanfreight Operational KPI performance of all Asia Pacific countries and support the countries in achieving their KPIs as well as the productivity and data quality benefits intended to be delivered through these KPIs. Each team member will be given a set of specific KPIs/topics to make their own and drive.

Differentiator

· Subject matter expert who applies advanced knowledge of the job area and Oceanfreight processes typically obtained through advanced education and work experience

· Manage projects / processes and delivers results with limited supervision

· Problems faced are difficult and often complex

Main Responsibilities

· Execute Operations process and performance improvement plans with in-depth analysis and potential solution proposals to meet KPIs as well as productivity and data quality goals

· Review and evaluate impact of process and system changes to ensure quality, efficiency, and improvement

· Understand and analyse operational data and statistics to identify further opportunities, develop action plans, and implement process improvements

· Cooperate with Global, Regional and Country Operations & Compliance teams with various analysis and process improvements and provide ad-hoc assistance to country, regional and global management

· Formulate innovative business and technical solutions to improve operational effectiveness

· Consolidate the results of improvement projects and compose relevant report on progress and results

· Deploy best practices to identified key risk areas and resolve them

Stakeholders

· Connect with and influence other specialist departments such as, but not limited to, BPO/IT Training, BPO/IT CIS (Customer Information Services), Global Oceanfreight Operations, etc.

· Build strong, trusting cross functional relationships with DGF managers such as Country Oceanfreight heads and country managers, regional Oceanfreight head and CEO

· Understand customer and key stakeholder interests and concerns such as Oceanfreight Operators in country, supervisors, and country management. Advise stakeholders of purpose and goals of projects

· Provide technical and system guidance to line managers and operators

Management Responsibility

· Directs the work of country level professionals and manages process and programs affecting operators

· Coach and review the work of country level professionals and operators

Required Skills

· Operations Management, Process Engineering, Business Processes, Quality Control, Net Promoter Score, Reporting, Performance Management, Process Improvement, First Choice, Change Management, Cost Reduction, Workflow Automation, DGF Business Knowledge, Business Strategy, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling, Facilitation

Qualifications

· Bachelor’s Degree or equivalent experience/qualification

· More than 6 years of experience