Key Responsibilities:

• Support Investment Representatives to drive AUM and revenue numbers as well as cultivate and manage ultra-high new worth client relationship
• Understand client requirements and assist Investment Representatives in daily maintenance of account relationships
• Responsible for clients’ daily trading of equities, fixed income, foreign exchange, derivatives, structured notes, alternative investments and other core banking products
• Facilitate the onboarding process of new and existing clients to bank, including account opening / closure / update with client to ensure completion of documentation requirements
• Monitor the team’s portfolio under management, resolving daily client issues and ensuring that client requests are met promptly
• Liaise closely across various divisions within the bank (compliance, operations, risk, legal, etc.) to ensure timely resolution of clients enquires
• Enhanced familiarity with core banking/trading systems as well as understanding of the Private Wealth Management business
• Liaising with various Business Units to ensure client documentation is complying with policies and procedures.
• Understanding of all desk administration and ability to manage the meetings and travel arrangements of Investment Representatives

The successful Client Operations Manager will need to have the ability to work effectively and cooperatively with senior business development teams and other internal stakeholders as well as communicate effectively with intermediaries when the need arises.

Key Requirements:

• Undergraduate degree, preferably in business administration, finance or marketing disciplines
• A minimum of 3 to 5 years of experience in a Banking environment, specialising in client servicing
• Ability to work independently as well as in a team environment with a strong client focus

This global bank reputed to be the best in the industry, needs no introduction and is a recognised leader in their field of expertise. The culture is demanding but if you are confident and have a can-do attitude, the potential rewards are significant. The firm is very dedicated to developing and training their people to the highest standards.

If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting Client Operations Manager job.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

A reputed multi-national Japanese steel trading company, located in the Central Business District, is seeking a dynamic and driven team player to enhance our sales management team in a challenging and fast-paced environment.

Responsibilities:

· Develop financial targets for the division and ensure they are met or exceeded.

· Oversee the management of steel business operations and projects across the Asia Pacific region.

· Cultivate a high-performance sales team, driving success through leadership and strategic planning.

· Design and implement effective sales strategies, including process planning, forecasting, pricing and key

accounts management.

· Identify and capitalize on new business opportunities to expand our clientele and market share.

· Foster and maintain positive relationships with all stakeholders, ensuring their needs and expectations are

consistently met.

· Generate value for both manufacturers and customers.

· Play a crucial role in the growth and profitability of the company through innovative and strategic contributions.

Job Requirements:

· A Bachelor's degree in business, marketing or a related field.

· Comprehensive understanding of the steel industry and an in-depth knowledge of various steel products.

· Minimum 15 years of professional experience in a Japanese business environment, specifically in a role involving

trading within the steel industry or similar sectors.

· An established business network within the Asia Pacific markets, with a strong emphasis on Japanese markets

and an adept understanding of cultural and business norms.

· Excellent in Japanese (JLPT N1 level) and proficient in English, capable of professional-level communication in

both languages.

· Proficient use of Microsoft Office suite.

· A solid grasp of Japanese culture and business etiquette.

· Exceptional communication, negotiation, and problem-solving skills.

· Demonstrated leadership ability, with a track record of leading a sales team to success.

· Willingness and ability to travel as needed for business purposes.

(Only candidates under consideration will be contacted.)

The Company

Our client is a large manufacturing firm with a global presence. They are currently looking for a Senior Accountant/Finance Manager for their finance team. This role will start off as a 3 months contract and then convert to permanent.

The Role

Reporting to the CFO, you will be responsible for full sets of accounts up to month end closing and preparation of financial statements. You will be involved in AP, AR, GL, bank reconciliation, inventory management, fixed assets management, and any ad hoc related finance tasks.

Your Profile

You should have a degree in finance and accounting and bring with you a minimum of 7 years’ experience. You are a self-starter, are meticulous and hands on, can work with minimal supervision and have high adaptability. Prior knowledge is SAGE 300 and/or ACCPAC will be advantageous.

Apply Today

Please send your resume, in WORD format only and quote reference number SK12914400, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No: 07C5595 | EA Registration No: R1107882

Summary:

We are seeking a proven software sales executive to sell our state-of-the-art Talent Management Software Suite to enterprise customers. The ideal candidate will have a proven ability to successfully sell enterprise software solutions to senior-level executives of Global 1,000 corporations. Responsibilities include securing new business leads through a variety of channels, conducting virtual and live presentations around our solutions and capabilities, building consensus, and negotiating and closing long-term agreements with enterprise accounts.

Job Responsibilities:

• Develop and execute sales strategy and territory plan for your assigned territory and/or industry.
• Prospect target customers and qualify opportunities
• Propose solutions that align to prospects’ and/or clients’ needs, goals and objectives
• Work with partners when necessary by teaming with resellers or bringing partner solutions to the opportunity as required.
• Work with partners when necessary by teaming with resellers or bringing partner solutions to the opportunity as required
• Continue to expand relationships and penetration within existing clients within your portfolio
• Be capable of delivering targeted and differentiating product demonstrations yourself when necessary.
• Proactively and accurately manage opportunity/pipeline data in the CRM
• Consistently meet/exceed established quotas
• Establish trusted partnership with new and existing clients and collaborate with other functions to ensure that clients are successful and reference-able
• Partner with the Service Delivery teams to ensure a smooth and successful handoff of new wins into the subsequent phases of the Client Lifecycle (e.g., implementation, adoption and optimization).

Job Requirements:

• Bachelor’s degree or equivalent with at least 12 of relevant Software or SaaS sales experience with a history of consistent goal attainment
• Experience in selling Human Capital Management (HCM) products highly preferred
• An expansive network that includes potential target customers and (channel implementation) partners
• Outstanding consultative/solution selling skills and consistently not only achieve, but exceed targets
• Effective customer follow-up, from implementation through to on-going account management
• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment
• Frequent local/ ASEAN travel is required to client sites.

Interested applicants, please submit your updated resume in MS WORD format via Apply Now for immediate processing. Do include your availability, last drawn & expected salary.

**We regret that only shortlisted candidates will be notified. Thank you.

Ashlynn | R21100397

About the Role

The main objectives of this position are to manage general account and ILP funds that invest in external mandates/funds within Equities, reporting to the Head of Global Equities, in order to consistently deliver alpha from investments in equity markets, with a focus on risk control as per agreed volatility budget/constraints of each portfolio.

The Global Equity team will collaborate with relevant investment professionals to develop appropriate mandates for equity portfolios, execute portfolio management, and report performance attributes to stakeholders.

The team is expected to work seamlessly and manage communications with Group Investment, Business Divisions and AIAIM to achieve its objectives.

Responsibilities:

• Work hand-in-hand with the Head of Global Equities to manage and construct outsourced equity portfolios, from idea generation/fund selection to investment due diligence and portfolio construction, to meet the portfolio’s overall risk and return targets.
• Provide regular analysis and assessment of the portfolio, including regular manager review, including where needed to develop tools and reports to handle risk and performance
• Build research expertise and develop analytical tools to support decision making and propose recommendations and solutions required for global equities allocation
• Keep abreast of relevant global developments in the capital markets so as to help in idea generation for the overall portfolio and provide the Global equities team’s input into the Listed equities process.
• Actively contribute to the Group’s TAA process to aid formulation of factor/regional views from a global equity context as well as provide an outlook on equity markets.
• Report portfolio performance and attribution to BU CIO and stakeholders
• Be both a teammate and a coach/mentor for the other team members as the team grows and expands

Requirements:

• At least 5 years of funds selection/research experience
• 2 years’ experience in an asset allocation/portfolio manager role.
• Strong expertise in Equities demonstrated by a well-defined and consistent investment process, with a demonstrated success of investment performance.
• Outstanding technical proficiency, understanding of investment strategies and their implications, as well as implementation and value enhancement strategies in the physical, fund and derivative markets.
• Strong operational understanding, experience with transition management and familiarity with tactical trading or risk mitigation overlays.
• Experience working with or in an Insurance AMCO a plus.
• Excellent interpersonal and engagement skills. Outstanding reputation as a great teammate.
• Post graduate degree in business, finance, economics or related fields, CFA preferred.

Location: Singapore – Remote

*This position is remote and not eligible for relocations. All positions must reside within the country listed within this job description.

Salary: 90,000 - 110,000 SGD Annually + 10% performance bonus (DOE & Geographic Location)

About the Role:

Applied Value Technologies is seeking a Application Manager to assist in the delivery of our mission- and business-critical application services with internal customers. Reporting into the Product Operations team, our goal is to deliver excellent technical support with outstanding customer service, satisfaction, and timeliness. This position is part of the Application Management department and requires a diverse and flexible skill set for supporting a wide range of applications within our client’s Commerce Engineering products portfolio. Candidates must be passionate about technology, live for amazing customer service, and thrive in a fast-paced environment.

Our clients are Fortune 100 technology companies, providing platforms that help connect people around the world. They share a core value of scaling business by putting people first, and the Application Management team is uniquely positioned to propel this work to the next level as the customer’s needs act as the guiding compass, not the technology’s limitations!

About you:

We are looking for someone to:

• Partner with business teams, engineering teams and vendors to analyze future areas for automation and develop implementation plans
• Provide production support for the CS/CX business users
• Drive business-user/customer-centric communications to effectively communicate with related teams and influence decisions with customers
• Be responsible for supporting and configuration of a single application / module
• Collaborate with various squad team members, understand business requirements (BRD), business risks, deliver clear PRD documentation
• Drive business-user / customer-centric communications to effectively communicate with related teams and influence decisions with customers and senior leadership
• Work with vendor support for escalations
• Demonstrate leadership analyzing and reporting out root cause analysis, proactively escalate trending issues
• Track key application metrics, drive insights to measure results against goals
• Provide inputs to the roadmap, suggest features for applications, work with vendors and engineering to implement
• Analyze application issues, addressing configuration, implementation, and function or process failures
• Prioritize independently using predefined criteria, deliver a set of tasks or a small / medium project
• Partner with data team to determine how topic trends can be used for wider organizational insights
• Effectively use internal project management tools such as Tasks, Asana
• Proactively reach out for help when blocked on assigned tasks
• Write complex queries and perform data analysis using appropriate application tools
• Understand functional area data models
• Manage and Maintain documentation of SOP's

We want someone who has:

• Customer interaction skills
• Excellent written and verbal communication skills
• Managing support work independently with occasional support from additional AMs.
• Strong technical skills and exceptional organizational skills
• A collaborative utility player mentality (low ego)
• Creative problem-solving abilities
• A proactive sense of curiosity
• Flexibility to be an on-call support person, and flexibility to stretch during holiday season.

Some stuff you need:

• 5-8+ years of Salesforce Service Cloud experience
• 5-8+ years using Salesforce application integration experience using Salesforce API, webservices and 3rd party tool APIs
• Working knowledge of customer service, customer support and customer experience processes
• Deep technical understanding of applications and business processes, product architecture and integrations
• Understanding of cross application dependencies and workflows
• Hands-on experience integrating customer support platforms with other partner/vendor, customer experience and chatbot solutions such as Medallia, ADA, using APIs and asynchronous integration methods
• Experience in exchanging data with applications using XML, XLS/CSV/TXT. flat files and delimited files
• Professional fluency in English, both written and verbal (required)

A little bit about us:

Applied Value Technologies is an early-stage, mission-driven venture revolutionizing the way companies view IT productivity. We help our customers scale with next-generation application services that accelerate user productivity through enhanced automation and a highly personalized user experience. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at scale.

We’ve got you covered:

• Competitive salary + performance bonus
• Unlimited Paid Leave Policy after 90 days
• Up to 100% Employer-paid Medical Benefits for employees and up to 85% coverage for dependents
• 100% Employer-paid Life, STD, and LTD benefits
• CPF Contributions made to all Singapore citizens and permanent residents
• 100% paid parental leave up to 16 weeks
• Up to $1200 Learning & development allowance annually
• Up to $1200 monthly Health & Wellness stipend annually
• Up to $2000 Employee referral program
• Paid holidays annually

Position Overview:

The Manager will play a key role in leading and managing the operations and services within our company as well as affiliated companies. This position requires a dynamic and proactive individual who can provide strategic direction, drive operational excellence, and foster a collaborative team environment. The ideal candidate will possess strong leadership abilities, excellent communication skills, and a proven track record of achieving results in a fast-paced environment.

Responsibilities:

- Provide leadership and direction to the service & operations department of all affiliated companies including setting goals, establishing priorities, and ensuring alignment with company objectives.

- Manage day-to-day operations, including workflow, resource allocation, and performance management.

- Develop and implement strategies to optimize efficiency, productivity, and quality within the department.

- Collaborate with cross-functional teams to drive innovation and continuous improvement initiatives.

- Mentor and coach team members, providing guidance, support, and professional development opportunities.

- Ensure compliance with relevant regulations, policies, and procedures.

- Communicate effectively with senior management and external partners as needed.

- Other ad-hoc duties as assigned by management

Qualifications:

- Bachelor’s degree in operations management, or related field.

- Strong leadership abilities with a track record of effectively managing teams and driving results.

- Excellent communication and interpersonal skills, with the ability to collaborate and influence across all levels of the organization.

- Proven ability to develop and implement strategic plans and initiatives.

- Analytical mindset with the ability to analyze data, identify trends, and make data-driven decisions.

- Strong organizational and problem-solving skills with attention to detail.

- Experience with relevant software and tools (e.g., project management software, Microsoft Office suite).

Role Summary/Purpose

In this role this person will lead Healthcare Digital projects in ASEAN region. This person owns the project management and implementation processes for Healthcare Digital solutions, leading a group of team members including System Integration Specialists, Application Specialists, Field Engineers, and Solution Architects.

Essential Responsibilities

You will be responsible for driving customer satisfaction and process productivity during the installation process including:

• Acting as the primary liaison with the customer team.
• Ensure projects are implemented based on the approved Healthcare Digital Implementation Methodology to ensure the project is completed on time, under budget and with quality, and to maximize customer satisfaction.
• Documentation of the project deliverables defined by the Standard Implementation Methodology to meet the project quality.
• Work with Sales to initiate projects through review of orders and formal handovers from the commercial teams, conduct internal and external kick off meetings, and other activities to set goals and objectives of the projects.
• Developing project plans and completing other project planning activities for assigned projects based on the project contracts and Statement of Work documents to properly manage schedules, costs, qualities, human resources, communications, risks, and any other key areas of projects.
• Identification, escalation and resolution of issues throughout the project deployment cycle.
• Work & manage the indirect (channel execution) projects in ASEAN region.
• Execution of project plan through internal and external progress meetings, managing customer expectations and ensuring overall customer satisfaction.
• Be accountable and responsible for milestone progresses, including ensuring completion of all milestone reviews with the PMO are done in a timely manner.
• Closing off the projects by completing all project deliverables and through documented handing over to the support team.
• Conduct post implementation reviews and deployment of lessons learnt
• Engage in knowledge sharing sessions with peers across the region through Project Management Workshops

Quality Specific Goals

• Aware of and comply with the Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
• Complete all planned Quality and Compliance training within the defined deadlines.
• Identify and report any quality or compliance concerns and take immediate corrective action as required.

Qualifications/Requirements

• Bachelor’s degree 5+ years of Project Management experience in healthcare IT industry. (Mainly on Radiology /Cardiology IT world)
• Willingness to travel up to 50%.
• Experience in managing revenue generating projects, cost-budgeting of projects
• Proven leadership in negotiation and effective decision-making capabilities.
• Ability to work independently and prioritize multiple priorities to meet scheduled completion dates and customer expectations.
• Proven cross-group collaboration skills with an ability to work and communicate with diverse work partners.
• Proven cross-influence skills with an ability to work and influence both internal and external team members to achieve mutual goals.

Desired Characteristics

• Project Management Professional (PMP) certification
• Experience in implementing RIS & PACS is highly mandatory.
• 4+ years’ experience deploying large-scale Healthcare IT projects where deadlines where met on or ahead of schedule.
• Knowledge on how to negotiate on Change Management with the customer and setting customer expectations
• Ability to provide constructive feedback to installation teams and contractors
• Knowledge/experience with the Healthcare Digital products and/or Healthcare Information Systems
• Proficient in Project Management Software such as MS Project
• Six Sigma certification and/or experience in Lean methodology
• Good understanding of IT Lifecycles (SDLC and ITIL)

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Roles & Responsibilities:

• Formulate and optimise the Company’s treasury policy, maintain the rationality, applicability, effectiveness and execution of the policy, promote the implementation of treasury policy to achieve institutionalisation, streamlining and standardisation;
• Responsible for raising funds for the company's trade business, investment business and daily operations, ensuring reasonably the supply of funds, reducing fund costs and improving cash efficiency;
• Deploy the complementary functions of two cash pools, responsible for the operation and management of the two cash pools, realising the centralised management of funds of the Company and its subsidiary company, supervising and managing the cash operation;
• Responsible for the management of the bank accounts of the Company and its subsidiary company , including the approval and supervision of the opening, modification, cancellation and use of bank accounts to ensure the safety of funds;
• Responsible for managing bank facility line to support company's trading business， strive to expand the credit line and relax credit utilised conditions to support the operation of the business;
• Maintain bank relationships, including bank annual review, facility letter negotiation, update the latest granted facility line and utilisation condition;
• Handle L/C documentation and negotiation for oil products trading. Submit documents as required in LC , e.g. to issue invoice, letter of indemnity, bill of exchange & drafts;
• Responsible for managing FX business, including reviewing related bank FX agreements;
• Review cash planning and forecasting with a view to using the most optimal source of funds to meet the business needs while maintaining adequate cash reserve at all times;
• Oversee and guidance to subsidiaries on working capital requirements as well as business expansion and financial matters;
• Responsible for centralised management of external credit rating, internal and external bank facilities and financing guarantee of the company and its subsidiaries;
• Responsible for organising and executing the company's share repurchase;
• Monitor margin in the derivatives clearing account on a daily basis, including timely margin call and withdrawal, to ensure that there is sufficient balance to support the hedging business;
• Promptly reconcile P&L between SAP and ETRM system (CXL) for oil product trading books monthly;
• Assist in financial month end closing;
• Other ad-hoc duties as assigned by the Head of Finance/ CFO.

Requirements:

• Bachelor in Finance/ Accounting/ related field or equivalent, preferably qualified ACCA/ ISCA ;
• Min. 5 years relevant working experience in financial accounting, management and control, cash management preferably in commodities trading companies;
• Familiar with cash pooling operation and management;
• Familiar with banking facility and accounts managements;
• Knowledge of commodity financing procedure and management is preferred;
• Hands-on and execution-focused attitude and able to work independently with minimum supervision;
• Willing to work in a challenging, fast paced environment and to adapt to situations as they arise;
• Excellent people skills and communication skills;
• Strong attention to details and effective analytical skills with ability to understand complex information and apply logical reasoning and assessment;
• Good ethics and professional conduct, and with strong sense of responsibility and teamwork spirit;
• Good organisational, time management skills and stress tolerance with proven ability to manage multiple priorities;
• Excellent command of English and Chinese languages (as the position needs to frequently communicate with English/Chinese speaking stakeholders verbally/ in writing as well as to prepare and proof-read English/Chinese official documents and presentations whenever appropriate).

A reputed multi-national Japanese steel trading company, located in the Central Business District, is seeking a dynamic and driven team player to enhance our sales force in a challenging and fast-paced environment.

Responsibilities:

· Spearhead sales initiatives for steel products while sustaining relationships with existing clientele.

· Identify and cultivate new business prospects to broaden our customer base.

· Commit to fulfilling customer requirements and surpassing expectations by fostering strong relationships.

· Stay abreast of industry trends and competitor activities.

· Prepare and present proposals and business reports in Japanese.

· Play a pivotal role in advancing the company's growth and profitability.

Job Requirements:

· A Bachelor's degree in Business or a related discipline.

· Comprehensive understanding of the steel industry and an in-depth knowledge of various steel products.

· Minimum 10 years of professional experience in a Japanese business environment, specifically in a role involving

trading within the steel industry or similar sectors.

· An established business network within the Asia Pacific markets, with a strong emphasis on Japanese markets

and an adept understanding of cultural and business norms.

· Excellent in Japanese (JLPT N1 level) and proficient in English, capable of professional-level communication in

both languages.

· Proficient use of Microsoft Office suite.

· Exceptional communication, negotiation and problem-solving skills.

· Willingness and ability to travel as needed for business purposes.

(Only candidates under consideration will be contacted.)

• Handle end-to-end payroll processing for more than 700 employees - include monthly payroll and overtime processing, bonuses, bank upload, CPF submission, IR21 and IR8A submission etc and resolve any payroll errors.
• Perform monthly payroll-related journal entries, reports and salary reconciliations as well as other weekly, quarterly, monthly payroll reports.
• Prepare timely submission of IR8A, IR21 tax clearance, government-paid claims, NS make-up claims etc.
• Keep all payroll information and records and maintained in accordance with statutory requirements and support internal and external audits related matters.
• Arrange payroll information and templates for annual budgeting and forecasting.

Requirements:

• Diploma in HRM or equivalent
• At least 5 years of payroll experience in F&B/Retail Industry.
• Hands-on experience doing payroll processing for at least 500 headcount using Timesoft System.
• Highly meticulous and with an eye for detail.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

We are seeking an experienced and dynamic Recruitment Sales Manager to join our thriving employment agency. The ideal candidate will have a strong background in recruitment and sales, with a proven track record of driving business growth.

What We Offer:

• Competitive salary and commission structure.
• Exciting challenges and opportunities for professional development.
• An empowering work environment.
• A chance to make a real impact in the industry.

Job Descriptions

• Lead, motivate, and mentor a team of recruiters to meet and exceed performance targets.
• Provide guidance, training, and support to ensure the team's professional development and success.
• Cultivate and maintain strong relationships with existing clients, understanding their hiring needs and providing tailored recruitment solutions.
• Identify and engage with potential clients, showcasing our company's services and building long-term partnerships.
• Develop and execute effective sales strategies to attract new clients and expand the company's client base.
• Negotiate contracts, terms, and agreements with clients, ensuring mutually beneficial arrangements.
• Oversee the end-to-end recruitment process, from sourcing and interviewing candidates to presenting qualified applicants to clients.
• Ensure compliance with legal requirements and company policies throughout the recruitment process.
• Stay abreast of industry trends, market demands, and competitor activities to identify business opportunities and stay ahead in the market.

Requirements

• Proven experience in recruitment and sales within an employment agency or similar setting.
• Strong leadership skills with the ability to motivate and manage a team effectively.
• Results-oriented mindset with a focus on achieving and exceeding sales targets.
• Excellent organizational skills and attention to detail.
• Knowledge of employment laws, regulations, and industry best practices.

Send us your resume to eileen.cheok@gmprecruit.com or [email protected] and we will invite you for an in-depth discussion on what we can offer.

The Sr. Engagement Manager assures customer success by driving customer satisfaction throughout the customer success & services life-cycle for our customers, from orchestrating the engagement to successful delivery and beyond.

As a Sr. Engagement Manager, you will ensure that our customers in Asean and Greater China Region are making the most value of our products and services by positioning, preparing, managing the delivery and follow-up of our professional services and training engagements. This role is a strategic and cross-functional position that will partner closely with Sales, Customer Success, Support and Product Teams on campaigns, programs, and content. You will report to the APJ Sr. Director, Professional Services.

The impact you will have:

• Demonstrate a passion for the job and lead by example by putting Databricks and our customers first to achieve the sales and delivery mission
• Collaborate with the sales counterpart and engages early in the sales process to seek to understand our customer's needs, their business, how success is defined, and ensure that we are exceeding expectations in delivery and developing valued solutions
• Identify opportunities for new services by understanding and addressing potential new use-cases and the ability to articulate the business value in the upsell, or extension of services
• Performs as the Sr. Engagement Manager in the assigned area with full accountability for meeting/exceeding Professional Services and Training bookings and revenue targets
• Ability to articulate relevant customer success stories, services offerings, and metrics that demonstrate value to the customer
• Consult with clients to understand and analyze engagement scope, requirements, time, cost and benefits. Responsible for estimating, scoping and developing the statement of work documents as necessary
• Drive resolution of delivery challenges, address resource contentions, scoping issues and manage expectations

What we look for:

• Data and AI domain knowledge and experience working with customers to realise business value through to production implementations
• Proven experience in senior customer-facing roles that require a mix of influencing, validating, negotiating, understanding and execution
• Excellent customer-facing skills and the ability to communicate with Executives as well as other stakeholders both internally and externally
• Consistent track record of identifying customer needs and successfully implementing solutions
• Demonstrate strong leadership experience, the ability to enforce good project governance and drive delivery excellence
• Strong service delivery and program management skills with the ability to synthesize customer success outcomes into well-structured program plans that deliver against such outcomes
• Proven experience in estimating effort and scope for services
• Outstanding communication and customer relationship skills

Responsibilities:

General APAC HR Operations

• Support and work closely with the Head of HR, APAC in delivering the Regional HR Strategy
• Act as a 2IC in the absence of Head of HR, APAC, providing pragmatic and technically excellent advice to Senior Management, and the effective management of HR related matters.
• Work collaboratively with HR Managers and HR Business Partners in all APAC offices (Australia, Singapore, Greater China, Thailand) in the operational delivery of the firms cyclical HR processes, including but not limited to, LD / Partnership promotion, Global Associate Programme, Remuneration Review, employee engagement surveys etc.
• Lead and deliver ad hoc regional and change-management projects
• Ongoing review of regional HR Policies & Procedures.

Business Partnering

(This role acts as the HR Lead in Singapore and Thailand, and oversee the separate entity, SEA Recoveries, via the associated office in Kuala Lumpur)

• Develop and maintain the Singapore/Thailand HR function in alignment with overall HR Strategy and objectives
• Work closely with Office Managing Partner in delivering and communicating office strategy, including but not limited to - planning and delivering quarterly Townhalls, reviewing monthly newsletters, pulse survey etc
• Position HR as a strategic business partner within client groups and contribute to business planning and strategic discussions by providing commercial advice and support on all HR ops
• Collaborate with APAC Recruitment team in resourcing needs; provide insights on recruitment needs to facilitate necessary approvals
• Where appropriate, conduct joint interviews with hiring Partners / Managers
• Provide local knowledge and insights on market salary range; and oversee remuneration pegging of potential candidates
• Oversee formal offer process, arrange paperwork, and monitor onboarding experience supported by the local HR team
• Conduct employee counselling, grievance and disciplinary procedures; performance management procedures, probationary reviews (with the support of HR Advisor) and staff terminations where appropriate
• Oversee the leaver / exit process
• Manage office annual leave utilisation and employees' wellbeing; providing advice and support to partners and managers on employees' wellbeing and appropriate messaging
• Work closely with Legal Support Manager who oversees legal support function in the Asia offices and provide guidance/support in managing secretarial support function employees' lifecycle and experience
• Develop and sustain strong business relationships with client groups to become a trusted advisor
• Coach and support partners, heads of departments, and managers in their development of people management and leadership skills
• Work with partners and the wider business to ensure initiatives and solutions have full support ahead of implementation. Influencing and supporting change management across the practice
• Work with line managers to ensure the structure of the business areas is appropriate and meets the practice's commercial needs
• Where necessary advise on re-organisations, restructurings, redundancies and transfers
• Working with the broader APAC and global HR teams on the implementation of various policies and HR best practices including flexible working, mentoring, HRIS and D&I. Ensure HR policies on the intranet (SharePoint sites) are up to date and remain legally compliant.
• Supervise, mentor, guide, communicate and share expertise with the Singapore HR and Workplace Services team, as well as Office Manager in Thailand
• Work with the APAC L&D team to ensure that managers have the right skills, experience and knowledge to manage people effectively and to help and support them when gaps are identified. Facilitate and deliver L&D programmes as and when required

HR Ops

• Supervise HR Advisor / HR Assistant to ensure that relevant and accurate employee information is recorded on the HR database and that appropriate reports are generated
• Supervise the Law Society related renewals process, JLV Annual Report submission, and local and foreign lawyer registrations and terminations via the Legal Services Regulatory Authority (LSRA)
• Responsible for arranging secondments in and out of Singapore/Thailand as required - supporting partners to complete client/secondment requisition/business case, submission for approval and resultant paperwork
• Oversee Singapore & Thailand offices' Global Associate Programme (GAP) - applications, interviews of candidates, communication to successful and unsuccessful candidates, manage incoming GAP participants
• Supervise regulatory requirements pertaining to Employment Pass and visa applications/extensions
• Staying updated on Employment Regulations in Singapore, Thailand, and Malaysia
• Manage annual employee group insurance renewal exercise
• Collaborate with Finance team on annual budget exercise, quarterly reforecast exercises, and actual vs budget tracking, which includes communication to Partners and Line Managers on available budget and manage expenditures

Talent Management and Early Careers

• Organise and sit-in Talent Mapping / Management conversations with practice group Partners alongside APAC L&D team
• Work with Partners and Head of Departments to identify high performers and potential employees and agree on suitable talent programmes in accordance with the Firm's core curriculum
• Work with and advice Practice Group Partners on performance issues that arise via monthly tracking of financial stats and resourcing conversations
• Drive Objective Manager system utilisation and at least 2x career conversations annually
• Managing the office performance review process to feed into end-of-year remuneration review and promotions
• Together with the HR Advisor and APAC Early Careers team, lead and manage Practice Trainee and internship programs; apply consistent branding and employee value proposition principles, establish relationships with local Universities for sponsorship / branding collaboration, including law careers fairs with Singapore Management University (SMU) and National University of Singapore (NUS)
• Continue to stay updated on Singapore Institute of Legal Education (SILE) regulations pertaining to Training Contracts requirements

Remuneration Review

• Responsible for annual external remuneration survey submission for the office (e.g., WTW)
• Work closely with Head of Finance and COO in understanding the financial year remuneration review budget, provide salary projections, and responsible for creating first draft of salary range recommendations
• Responsible for leading the remuneration review process for the Singapore and Thailand offices
• Keep up to date on market intelligence on salaries and remuneration (and benefits)
• With the HR Advisor / HR Assistant's support, to ensure remuneration review letters are produced on time and accurate and payroll notified as required

Office Committees

• Ensure there is HR representation on the office Social Committee and Responsible Business Committee (RBC)
• Uphold and manage people budget allocated for HR/people initiatives
• Provide HR input and guidance to social committee and RBC initiatives; working with D&I colleagues to provide policy and best practice guidance

Candidate Profile

• HR Professional with experience of building effective relationships with senior stakeholders
• A good understanding of current Employment Laws in various offices, particularly with regard to ER issues
• Preferably law firm experience
• Solid recruitment experience
• Experience of managing junior staff preferable
• Strong team player essential
• Commercially astute
• Proactive and delivery focused
• Excellent written and verbal communication skills
• Strong influencing skills
• Integrity and discretion
• Ability to inspire confidence and respect at all levels
• Flexible in thinking and approach
• First class analytical, prioritisation, project and organisational skills
• Prepared to travel to other offices when requested

About Clyde & Co in the Asia Pacific Region

Clyde & Co has had a presence in the Asia Pacific region for over 40 years, during which time we have invested in building a network of market leading specialists who support our clients' international and regional growth strategies. We currently have around 56 partners over 600 directly-employed staff in-region. Our Asia office locations includes presence in: Hong Kong, Shanghai, Beijing, Chongqing*, Singapore*, Sydney, Melbourne, Perth, Brisbane and Bangkok.
Internationally, with more than 5,500 staff operating across six continents, Clyde & Co is a major international law firm with a distinctive focus on core sectors of infrastructure, international trade, natural resources, transportation and insurance. The firm has a strong reputation for complex and high-profile international dispute resolution and for its work in and with fast-moving and volatile emerging markets.

* Local law Joint venture also in place

** Associated office

How To Apply

This is a fantastic opportunity to become part of a dynamic and progressive firm. If you are interested in this position, please submit your application (including cover letter and resume).

We offer a range of tailored benefits, support and wellbeing initiatives.

Clyde & Co is proud to be an equal opportunities employer. Our core values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work. Therefore, we welcome and encourage all applications from suitably qualified individuals, regardless of background or identity.

Please take a moment to read our privacy notice carefully. This describes what personal information Clyde & Co (we) may hold about you, what it's used for, how it's obtained, your rights and how to contact us as a data subject.

If you are submitting a candidate as a Recruitment Agency Partner, it is an essential requirement and your responsibility to ensure that candidates applying to Clyde & Co are aware of this privacy notice

Why Join Us?

· Encouraging Work-Life Balance.

· Good Career Development Opportunities.

· Work with a Small and Vibrant Team.

· Opportunity to Wear Many Hats and Gain Different Sets of Skills.

RESPONSIBILITIES

• Review and perform month end closing and consolidation reporting
• Review supporting schedules, including month-end and year-end closing
• Prepare statutory financial statements, management reports and Group reporting
• Prepare annual budget, monitor cash flow and prepare monthly forecast
• Prepare GST returns, assist in Corporate Tax filing for the assigned companies
• Liaise with auditors, tax agents and external service provider
• Manage ad-hoc projects when assigned

REQUIREMENTS

• Minimum Degree holder with Chartered Accountant certification
• Minimum 5 years of relevant working experience and experience in audit/group consolidation is an advantage
• Proficient in English and Mandarin (both spoken and written) to liaise with business partners in Hong Kong
• Candidates with accounting background in listed companies / MNCs / Big 4 are preferred
• Team player who is pro-active, self-motivated and able to work independently in a dynamic environment
• Strong technical accounting background
• Proficient in Microsoft Excel
• Knowledge in internal controls and statutory regulations

• Responsible for overall planning functions and implementation of project schedules.
• Create construction programmes for medium to large-scale projects.
• Handle all schedules, collecting actual data (progress, manpower and equipment deployment) and evaluating project progress.
• Keep records for all significant events relevant to contractual claims/obligations.

Requirements:

• Degree in Civil Engineering or equivalent
• At least 7 years of planning experience in LTA Project.
• Good knowledge in Microsoft Project and Primavera P6.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Manage and ensure a smooth operation across all departments to meet delivery deadlines.
• Liaise with department leads to coordinate inter-departmental schedule, makes technical decisions and ensuring resources are well maximised.
• Join site meeting to interact with external customers to negotiate on technical and contractual matters.
• Implement upgrading of workforce, cost effectiveness, improvement of manufacturing standard and quality control.
• Supervise and control all budget elements to ensure cost-effectiveness.

Requirements:

• Diploma in Mechanical Engineering.
• At least 5 years of welding and machining experience in Oil & Gas industry.
• Strong leadership, planning, interpersonal, communication and negotiation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R1326740

Role and Responsibilities:

• To ensure technical team execute improvement plan and deliver saving or output in order to meet the project timeline and commitment
• To oversee and review operational activities and identify process improvements via process development and automation
• To establish a technical and equipment engineering support team in order to provide world class solutions to customers
• To review operational activities and identify process improvements in order to deliver significant productivity and quality improvements
• To provide leadership to Technical, Equipment, Process Engineers, Work Safety in order to provide process development and world class technical support to operations
• To be responsible for Work Safety and Health for all production process and equipments and to ensure that all process and equipments are operated with safety protection in order to eliminate all hazardous elements that pose a threat to the safety of the production operators and engineers

Experience:

• Minimum 5 years working experience in a high volume manufaturing environment
• Experience in automation machine design, PLC programming, hands-on experience in machining including CNC, conventional milling, lathe and grinding machine
• Knowledge of legal safety regulations for installation of heavy capital equipments and activity permits for medical device manufacturing company
• Knowledge in design, basic and detailed engineering and project management
• PLC and HMI programming knowledge in Allen Bradly, Mitsubishi, Keyence, Omron and etc.
• Strong leadership and collaborative management skills

How to Apply:

Interested applicants may apply by sending in your updated résumé (in MS Word format) to my email or apply directly:

Consultant: Tan Jun Jie

EA personnel reg. no.R1878852

EA License No. 17C8502

The Role: Product Manager BOBI, Director

The Team:

Business Operations and Strategy within the Market Intelligence Technical Operations with the goal of facilitating financial transparency for Market Intelligence Technology Executives to enable data driven business planning and tracking from execution to delivery.

The team delivers trusted strategic management metrics and reporting across Workforce, Vendor, Financials, and Strategic Projects, as well as KPI reporting using PowerBI. The team is expanding into Synergy Reporting, Cloud Spend, Cloud Migration, and Internal Cost Allocation Reporting.

The Impact:

You will be the Product Manager for the Business Intelligence platform (BOBI). BOBI is a cloud native platform, built on AWS. You will be empowered with a team of technical developers, front-end developers and a product owner.

You will be responsible in ensuring that product work is aligned with organizational priorities. You will be responsible to define product deliverables based on the strategic direction of the MI Technology and TBO organization. You will work closely with internal data providers to identify, consume and govern the datasets.

The userbase is expected to remain relatively stable at 500 users, and is indispensable to the core users/stakeholders, it is imperative that the platform is operationally stable but more importantly is seen as the single source of truth for the MI Tech management team.

In order to ensure that the BOBI platform is meeting the requirements of its stakeholders you will define a steering committee, chair meetings, and initiate demo sessions, user training and feedback calls.

Data management will be expected as part of the role, as we continue building and industrializing our Datawarehouse.

What’s in it for you:

1. Focus on data quality and accuracy of reporting
2. User / Stakeholder engagement
3. Project management acumen to work with various stakeholders and teams, and manage multiple internal conntributors
4. Effectively highlight and manage risks up and down the project chain
5. Facilitate large discussions and to lead stakeholders to consensus
6. Ability to analyze existing data sets and identify actionable data insights that can be easily understood by the user
7. Ability to analyze existing tools and databases and provide software solution recommendations for process improvements
8. High-level written and verbal communication skills.

Responsibilities:

1. Translating MI Technology strategies to tasks for development
2. Learning the executive leadership and other users’ needs
3. Serving as a liaison between the executive management and development
4. Oversee, measure, and improve project execution via the Agile Scrum methodology (day-to-day management is facilitated by Project Management)
5. Project manage the BOBI Reporting platform related projects and their enhancements. Bridging the gap between Business requirements and technical deliveries
6. Maintain the project pipeline and align resources for analysis and execution of task, this will involve tracking of team’s current and future pipeline along with delivery timeline.
7. Ensuring that process and documentations are followed using tools like JIRA, Confluence, ADO, AWS etc.
8. Participating in internal testing of the reporting platform to verify if the reports satisfy the Business requirements in terms of accuracy, efficiency, access restrictions etc.
9. Management status reporting of BOBI deliveries on a regular basis

What We’re Looking For:

1. Bachelor’s or master’s degree in Finance, Business, Technology, Engineering, or related area
2. 6-8 years of relevant work experience in Technical Team Management
3. Extensive team leadership experience
4. Strong understanding of Data Management and Operations
5. Aptitude for Business Intelligence and visualization
6. Able to define and communicate a clear vision
7. Excellent presentation skills and stakeholder management
8. Committed to employee career growth
9. Highly organized, independent and multitasker
10. Proven willingness to learn, a positive attitude, and an ability to work in a fast-paced, high demand work environment.
11. Open to working flexible hours as per business needs

Job description

• Responsible for providing corporate functions related to Logistics Management, Logistics Solution and Insurance Risk
• Management in Asia Pacific region, operating out of Singapore
• Responsible to manage both Logistics Strategy Dept and Logistics Solution Dept
• Responsible to manage the Logistics Strategy Staff organization in other AP offices.
• Responsible to assist other Planning Div matters such as assisitng Cheif Strategy Officer's business circle activities in Singapore.
• Responsible to align and promote HQ (in Japan) strategy as a Global Corporate Staff organization and implement related policies in Asia Pacific offices

Job Requirements:

• To have a good track record to be in manegerial position running a team for more than 10 members for more than 5 years Job requires minimum 15yrs of experience to perform various functions listed below:
• Manage Trade & Customs, Strategic Goods Control, Inventory Risk Management
• Provide Logistics due diligence pre-investment and logistics improvements post-investment > Manage Insurance Risk.
• Manage HR Development and Succession Planning of the Team in Singapore.
• Support Global Corporate Staff as Sub-organization head in Asia Pacific.
• Support other Planning Div. matters such as assisting Chief Strategy Officer in business activities in Singapore.

Job Requirement \ Experience

• Responsible for managing the hotel Income Audit operations.
• Preparing financial revenue reporting
• Perform all revenue internal control auditing
• Prepare revenue financial analysis
• Perform balance sheet reconciliation
• Manage accounting and internal control procedures
• Good understanding of internal controls in the hospitality industry
• Liaise with auditors, bankers and tax agents in relation to statutory audit and tax reporting and compliance
• Cross functional duties but not limited to Accounts Receivable and Accounts Payable sections.

Education & Professional Qualifications

• Minimum GCE ‘O’ level formal education or equivalent certification.
• ACCA or recognized accounting qualifications preferred.
• Relevant accounting experience in the hospitality industry with at least 2 years managerial and accounts payable supervisory experience preferred.
• Familiar with hotel PMS, POS, Sun Accounting System and Hyperion System will be an added advantage.

MGCA Cafe Pte. Ltd., which is wholly owned by Marubeni Corporation, is a master franchisee of Tim Hortons® in Singapore. MGCA Cafe is looking for a Manager - Financial Planning, Analysis, Control and Compliance to shape the financial strategy and ensure compliance/governance.

Job Responsibilities

1. Financial Planning, Analysis and Control

- Financial Planning:

o Prepare budgets and prospect of the company and its subsidiaries

o Support Finance GM to prepare reporting packages to the shareholder in Japan

o Conduct cash flow management of the company and its subsidiaries

o Build financial projection and prepare scenarios for improvement

- Financial Analysis and Control

o Monitor budget progress – analyze and review monthly company and stores financials

o Analyze sales, cost of sales and product mix data

o Collaborate with relevant functional teams to gather necessary financial information

o Financial covenant management related to the franchise agreement

- Others

o Manage finance related service providers such as financial institutions, accounting firms etc.

o Support Finance GM for statutory requirements such as audit and tax filing

2. Company Compliance and Governance

- Coordinate with relevant teams to establish internal control rules and processes, adhering to the Governance Policy by the shareholder in Japan

- Monitor and facilitate compliance with company policies, rules and processes

- Collaborate with the Legal Team to review intra-company and third-party agreements from compliance point of view

3. Shareholder Relationship

- Serve as the point of contact with the shareholderin Japan, facilitating communication and preparing necessary documents for the shareholder

- Coordinate and manage shareholder related matters such as shareholder meeting and board meeting including material preparation, documentation and filing for the shareholder

Job Requirements

• Bachelor’s degree in Finance, Accounting, or related field; MBA or relevant certification is a plus
• At least 5 years of proven experience in financial planning and analysis, preferably in F&B and/or service-related industries
• At least 5 years of proven experience in compliance section of a publicly listed entity
• Strong understanding of compliance, governance, and internal control processes, preferably in F&B and/or service-related industries
• Fluent proficiency in Japanese, preferably JLPT N1 or N2 for liaising and reporting back to the shareholder in Japan
• Knowledge of Japanese governance principles is highly desirable due to the role’s involvement with the shareholder in Japan
• Excellent communication skills and the ability to collaborate with cross-functional teams

Job Responsibilities

• Enable team’s efforts in initiating, developing, implementing and coordinating experiments, in close collaboration with partners and stakeholders in the healthcare eco-system, and using lean and agile methodologies with design thinking.
• Identify opportunities to implement or facilitate strategies with Clinical Directors to ensure the objectives/programmes meet the clusters’ target.
• Manage the projects procurement and approval process to ensure all approval papers are in order and are submitted on time.
• Enable team’s efforts in managing project budgets and resources meticulously, including but not limited to identifying risks and assessing budget impact.
• Facilitate project meetings, see through follow-ups and deliver project presentations
• Acquire domain knowledge and build technical expertise for the development and implementation of healthcare infrastructure projects
• Multi-departmental collaborations to compile and streamline process; develop technical references etc.
• Undertake any other duties as assigned

Key Requirements

• Degree in Bachelor Degree. i.e. Architecture / Civil Engineering /Building Construction/Project Management or equivalent from a recognised university
• Minimum 5 years of working experience, preferably in a healthcare related environment
• Strong communication and interpersonal skills to effectively engage both internal and external stakeholders
• Excellent planning, analytical and quantitative skills
• Adaptable, able to multi-task and work well independently and in a team
• Confident and able to work under pressure

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 23947

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

Project Manager (M&E)

Working days: 5 Days
Working hours: 830am - 615pm
Salary Range: $7000 - $9000
Working Location: Office at Ubi , working based on projects

Requirement

• Degree / Master in Electrical Engineering
• Proficiency in MS Projects/Primavera
• Min 5 years of working experiences in related field

Responsibilities

• Provide overall leadership, governance, organization and management of the project team
• Responsible for project team resource planning, recruitment, training & development and retention
• Plan and recruit Project Engineers / Designers / Drafters as per the demand
• Develop, coach, guide and train the Project Engineers / Designer / Drafters
• Manage Half-yearly & yearly appraisal process for the project team for their professional & career development
• Responsible for execution all assigned projects with respect to Safety, Quality, Design, Procurement, Construction, Contractual, Budget, Schedule and Resources
• Ensure competent / qualified Project Engineer / Designer / Drafter assignment to the project
• Ensure project execution compliance in accordance to PQP
• Manage all project stakeholders (Owners, Clients, Consultants, Subcontractors, Third Parties & Internal Team) for smooth project execution
• Approve Purchase Requisitions / Invoices on-time for issuing PO & payment to suppliers
• Project Cost control (including site expenditure) to ensure profit margin for the projects
• Ensure additional works are carried out with Variation Order Request approval from customer
• Manage cash flow of the assigned projects by ensuring regular progress claims submission & approval relating to the work progress at site
• Achieve all assigned projects’ objectives (Project On time delivery, Project Cost less than the allocated budget etc.)
• Escalate challenges to MD appropriately to resolve it on time
• Conduct regular meetings with the Project Team on Project status update
• Other adhoc duties as assigned

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Overview

Microsoft’s mission is to empower every person and organization on the planet to achieve more, and we believe this mission has never been more important. It guides work across the company to recognize the enormous opportunity and responsibility to ensure that the technology we create benefits everyone on the planet, as well as benefiting the planet itself.

As Sales Operations Manager you will work closely with SE&O (Sales Enablement and Operations) Lead, across one or more countries in ASEAN, in driving the rhythm-of-the-business, team communications and team connectedness, and management processes. You will partner closely with the SE&O Lead to support and contribute to special projects (from Region/Area). You must have the ability to think strategically at an Area/Country level and effectively develop key processes, procedures and communications that facilitate business planning and execution. This position requires extensive cross-group coordination at all levels, excellent communication skills, and the ability to support to build comprehensive business review materials. This role is part of the Area BSO (Business and Sales Operations) team within ASEAN SE&O organization.

Responsibilities

Supporting Sales Discipline and Pipeline

• Drives the aligned segment sales operations programs and oversees execution support using tools, processes, and information for several solution areas related to Allocation/Disputes, Consumption, Customer Adds, and Pipeline.
• Drives the use of local knowledge of sales teams to augment insights and drive returns of capital. Analyzes and interprets data, and provides recommendations from sales execution to empower success and help address performance blockers across Customer Adds, Consumption, Pipeline, Scorecard, and Annuity. Leverages knowledge about and advises on many of the resources that support tracking and monitoring, as well as performance of pipelines, scorecards, and sales plays. May identify growth opportunities of investments and maximizes impact on customers by ensuring appropriate funds are used, tracking their usage, and following through on spending.

Sales Operations

• Drives the processes for local fiscal-year, cross-segment sales operations planning, using qualitative and quantitative methods across Segmentation, Territory Planning, Quota Planning, Account Planning, Quota Distribution, and/or Blueprint. Collaborates with relevant stakeholders (e.g., Corporate, Segment Leaders, Sales Excellence, Finance, Human Resources [HR]) to align, refine, and improve sales operations planning and execution. Tracks, monitors, and communicates risk and growth opportunities throughout the planning process, and provides recommendations for improvement.

Nurture Seller Transformation

• Provides coaching guidance to empower success by providing insights related to the adoption and integration of process and tools by sellers, managers, and leaders across the area or subsidiary. Proactively lands new seller capabilities to nurture new habits and drive consumption.

Specialty Responsibilities

• Drives many components of partner segmentation, quota, planning, co-selling, and transitions. May collaborate with internal partners including One Commercial Partner to create and roll out new sales operations strategies for partner management. Provides explicit guidance to others when needed. Empowers partners for success with training on tools and data processing.*
• Establishes the cadence and rhythms for churn prevention and win back plans. Monitors, interprets, and provides recommendations based on reports tracking consumption and customer adds to influence seller outcomes across the organization through Azure, Modern Work, and Business Applications and communicates to relevant stakeholders. Drives standardization of consumption management execution, identify reporting gaps, and create reports that fill those gaps. May also report on scorecard management.*
• Applies and provides guidance to others to integrate continuous improvement changes to tools, processes, and Rhythms of Connection (ROCs) across the subsidiary or area to accelerate transformation. Integrates continuous improvement with reporting and Business Intelligence (BI). Collaborates with field partners to improve tools and identify processes to increase efficiency, remove blockers, reduce redundancies, reduce manual work, or to save time within Sales Programs. Synthesizes feedback and provides recommendations to senior stakeholders. Models best practices and communicates with others across the community.*
• Provides support for monthly forecasting, pipeline management, and standard pipeline/reporting views. Assists in Revenue Excellence proactive audits and in ensuring accurate revenue landing and deal flow per appropriate guidelines. Coordinates with members of broader Business Sales Operations (BSO) team as necessary and contributes to successful landing and execution of Sales Operations Planning Process (e.g., Quota Distribution, Territory Management, Seller Assignments, Employee Data Management) for Support Sales. Provides suggestions for standard Business Intelligence (BI) tools to increase usage/adoption with Support Sales teams to reduce ad-hoc, manual efforts.*

Qualifications

• 5+ years of experience in operations or sales excellence

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.