Duties and Responsibilities

• Meet goals and metrics.
• Reports for budgets and financial reports.
• Prepare financial statements for the branch.
• Manage employees and lead day-to-day responsibilities.
• Develop forecasts, financial objectives and business plans.
• Address customer and employee satisfaction issues promptly.
• Assist with customer service to ensure overall customer satisfaction.
• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.
• Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.

Skills and Qualifications

• Multitask and have excellent time management skills.
• Minimum 2-3 years related working experience.
• Mentor junior employees and lead a team.
• Show excitement for growing the business and acquiring new customers.
• Analyze financial records, plan and follow a budget.
• Show creative problem-solving.
• Analyze financial records.
• Focus on customer service and lead by example.
• Show strong attention to detail.

Job Responsibilities:

· Provide support inbound call inquiries through the NP mainline, ensuring prompt and professional assistance to address customer needs and concerns.

· Provide support for walk-in inquiries, delivering excellent customer service and guidance to individuals visiting the office premises.

· Provide support in testing of the new process for Ez Link Issuance for Year 1 Student in AY2024

· Provide support in testing of the new process for Blazer Issuance for Graduation 2024

· Reviewing of SSVC’s services processes and knowledge databases

· Provide support in the design thinking processes for SSVC 2.0

Location

Ngee Ann Polytechnic, 535 Clementi Road, Singapore 599489

Duration

19 February 2024 to 10 May 2024

Working Hours

Mon – Thur: 8.30am – 6pm, Fri: 8.30am – 5.30pm

Salary

$10/hr

Job Description:

Provide programme administrative and logistical support for existing and new training programmes, seminars, conferences, study visits and ad hoc events for client.

• Responsible for full spectrum of programme administration and logistic duties such as:

• creating of course and class in TREX system
• prepare publicity for programme
• registration and confirmation of participants
• coordinating travel arrangement (if applicable)
• marking of attendance and compiling of course evaluation

• Work closely with Institute Development Officers (IDOs) on programme related matters such as course take up, course materials etc. to ensure programme support is timely and in accordance with Institute’s requirements.

• Procure items related to programmes/events.
• Timely invoicing/billing to participants
• Timely payments to trainers and suppliers

• Monitor course take-ups, revenue and expenses of programmes

• Responsible for knowledge management ie. keeping accurate and proper records.

• Proper accrual of expenditures related to the programmes/events.

• Comply with college service standards and operations guidelines.

• Meet college and team KPIs.

• Provide onsite support and assistance to associate trainers and resource persons for the smooth delivery of programmes

Job Requirement:

• At least a Poly/ITE graduate with 2 years of relevant working experience, preferably in a programme / event administrative / role

• Excellent communication and written skills.

• Organized and meticulous.

• Team player, and able to work under pressure and short deadlines.

• Good interpersonal and customer service skills.

• Good problem-solving and time management skills.

• Proficient in Microsoft Office applications, Virtual platforms such as Zoom, Google Meet, MS Teams.

• Demonstrate a positive attitude with integrity and drive for excellence in work.

Working Arrangement: Mondays to Fridays: 8.30 am to 6.00pm

Location: Buona Vista

Salary: $13/hr

Contract Period: Feb to Oct 2024

Project Engineer | Gas Piping | Cleanroom Hook up Systems - YK

☑ Basic: $4500 - $ 6500 + Attractive Bonus !!

☑ 5 Days, Mon – Fri 8:30am- 5:30pm

☑ Location : Island - wide

☑ S&P 500 MNC company

☑ Good Benefits & Career Prospect

Job Description

• Coordinate high-quality semiconductor cleanroom hookup activities, emphasizing efficient gas and piping systems.
• Optimize cleanroom space, review tool interfaces, and control project costs.
• Generate protocols for safe installations and implement preventive maintenance for gas and piping efficiency.
• Swiftly restore services through effective repair and troubleshooting, focusing on semiconductor cleanroom operations.

Job Requirement

• Diploma/ Degree in Electrical / Mechanical / Chemical Engineering or a related field.
• Minimum 1-3 years of experience in project management within Semicon, Gas & Piping industry.
• In-depth knowledge of gas piping systems and associated regulations.

Interested applicants are welcome to apply online with updated Resume/CV via Apply Now button or email to [email protected]

Only shortlisted candidate will be notified

Kam Soo Leng (Yvette)

Registration No: R22107492

Contract Duration

· Immediate to March 2024

Working Location

· Changi South (Nearest MRT: Expo)

Working Hours

· 5 Days (Mon to Fri: 7.30am to 4.30pm)

Lunch: 1 hour

Offered Salary

• S$9.00 per hour

Requirements

· Minimum PSLE

· Ability to read and understand basic English language

· Able to work with computer hardware & applications i.e. Microsoft Office Applications such as MS Excel

· Comfortable carrying library materials with physical works involved

· Able to attain output and work in a team

· Able to commit for entire contract period

Job Description

1. Process Purchased Materials

· Affix barcode labels onto library materials, including books, magazines and audio-visual materials (e.g. CDs, DVDs, VCDs)

· Print and affixing colour code spine label on library materials

· Process and affix RFID tag on library materials

· Item/bin assignment – Sorting & retrieval of books to-and-fro the bins and shelves

· Scan coded tags affixed on library materials into NLB system

· Pack/unpack books in boxes/parcels

· Assist in maintaining Cellular Line and housekeeping

· Send Work-in-Progress items to next processing owners

Outcome

· Library materials are processed according to NLB processing standards to meet internal and external customer requirements

2. Process Non-Purchased Materials

· Affix barcode labels onto library materials, including books, magazines and audio-visual materials (e.g. CDs, DVDs, VCDs)

· Print and affixing colour code spine label on library materials

· Process and affix RFID tag on library materials

· Scan coded tags affixed on library materials into NLB system

· Sort materials according to the categories

· Retrieve and match copies of materials after cataloguing process

· Pack/unpack books in boxes/parcels & housekeeping

· Assist in maintaining Cellular Line and Workrooms housekeeping

· Send Work-In-Progress items to next processing owners

Outcome

· Library materials are processed according to NLB processing standards to meet NLB requirements

3. Packing of Library Materials for New and Upgrading Libraries

· Collect and sort new materialsby branches and categories

· Transfer packed boxes to designated pallets and prepare sorted materials for delivery to libraries

· Use pallet jack to transfer completed pallets for storage and stretch-wrap pallet when full

· Prepare Delivery Order according to new/upgrading library templates

· Ensure the correct pallets number are released to transporter

Outcome

· Materials are sorted and packed according to NLB’s requirements

· Accurate records of materials packed on daily basis

· Ensure safety in operation of the pallet jack

4. Other Ad-Hoc Duties

· Assist in other ad-hoc work as assigned by NLB supervisors/staff

· Assist in the transportation of materials, if required

EXPECTED PERFORMANCE OUTPUT

· Processed purchased library material of 800 volumes per team per day

· Process estimated 150 volumes of Legal Deposit items per day

· Process estimated 120 volumes per day of Gifts & Donation items

Process estimated 560 volumes per day for packing of new and upgrading libraries (based on sorting, packing, boxing up and palletising)

Job Description

• Recommend hairstyle, colouring and treatment according to the clients’ facial shapes and preferences
• Perform a wide range of hair services, including washing, rinsing, blow drying, hair cutting and colouring clients’ hair
• Analyse clients’ hair and scalp condition and recommend appropriate product & services
• Stay up to date on trends in the hair and beauty industry
• Ensure cleanliness and disinfecting of workstations and salon

Requirements:

• Minimum 2-3 years of Hair Stylist working experience
• Knowledge of a wide range of hairstyles
• Interested to be trained as Beautician preferred
• Excellent interpersonal, communication and customer service skills
• Well-groomed, proactive and self-motivated

Responsibilities:

Your primary role is to triage public feedback received by the Municipal Services Office (MSO) through various channels (primarily the OneService App and LifeSG).

This includes:

a) Routing feedback to the rightful agency in an accurate and timely manner.

b) Replying to feedback submitted by members of public.

c) Contacting members of public, when needed, to clarify their feedback.

Requirements:

• ‘A’ Levels/Diploma/Degree

• Experience with feedback management/triaging is advantageous

• Pleasant character/personality with good interpersonal and communication skills

• Able to commit for a minimum duration of 6 months (12 months max)

Salary: $15/hour

Working Hours: Mondays to Thursdays 830am to 6pm & Fridays 830am to 530pm

Location: Maxwell Road

Contract Period: 1-Year

Job Description:

1. Require to take stock of the content in archival boxes. List down all the contents and descriptions of documents in each of the archival boxes.
2. Require to move the archival boxes which may be about 1 – 2kg.

Work Schedule:

Location: Central

Salary: Monthly Rated

Duration: 6 Months

Monday to Thursday 9am to 6.30pm

Friday 9am to 6pm

Job Requirement:

- Tech savvy with basic Microsoft application knowledge

- Min “O” level.

Job Description:

1. Execute and facilitate programme for the CATCHPLUS student;
2. Station and support the daily operation of the CATCHPLUS Centre;
3. Faithfully and diligently serve the Centre and carry out duties, responsibilities and other duties assigned.
4. Observe and comply with all orders made by or on behalf of the Centre;
5. Use the best endeavours to take all necessary and proper precautions relating to the execute the duties;
6. Carry out the duties in a manner befitting the good image and high standards of the Centre.
7. To handle and follow up with any ad-hoc tasks as assigned.

Work Schedule:

Location: Kretar Ayer

Salary: $2000-3000/Month

Duration: 1 Year

5 days work week. On shifts and weekend duties. Subject to duty roster (to be advised by supervisor subsequently)

Morning shift: 9.00am to 6.00pm

Afternoon shift: 1pm to 10pm

Lunch: 1 hour

Job Requirement:

• Customer-oriented
• Able to work on weekends and on shifts, if required

Job Description:

1. Handle the booking of facility and general enquiry;
2. Handling of basic accounting and filing of documents;
3. Use the best endeavours to take all necessary and proper precautions relating to the execute the duties;
4. Carry out the duties in a manner befitting the good image and high standards of the organisation.
5. Any other adhoc duty assigned by the supervisor;
6. To handle and follow up with any ad-hoc tasks as assigned.

Work Schedule:

Location: Kretar Ayer

Salary: $1200-1800/Month

Duration: 1 Year

5 days work week. On shifts and weekend duties. Subject to duty roster (to be advised by supervisor subsequently)

Morning shift: 9.00am to 6.00pm

Afternoon shift: 1pm to 10pm

Lunch: 1 hour

Job Requirement:

• Customer-oriented
• Able to work on weekends and on shifts, if required

Responsibilities

Ø Execute logistics plan in the set up and tear down of event space.

Ø Maintain logistics equipment.

Ø Take inventory of logistics equipment and ensuring that equipment are well maintained and ready for use.

Ø Understand and follow company’s Health and Safety and operational policies and procedures.

Ø All other reasonable and related tasks and responsibilities as requested by the management.

Requirements

Ø Physically fit with a positive working attitude and good attendance

Ø Able to speak English

Ø Customer-oriented

Ø Willing to learn and teachable

Ø Team player who is able to work under pressure in a fast-paced environment.

Ø Able to work odd-hours, weekends and public holidays when required.

Location

National Stadium (Stadium MRT)

Working Arrangement

Mon to Fri: 830am – 6pm

Able to work odd-hours, weekends and public holidays when required.

Contract Duration

1 Year

Bonus

Entitled to one-month completion bonus with min. performance ‘meet’ rating

Salary

$1600 to $2200

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Assist in operations on ground as and when required

- Any other related duties assigned by manager

Job Description:

1. To provide assistance to students in the usage of their Personal Learning Device (Apple iPad), including duties such as:

a. managing students’ and staff devices via Apple School Manager

b. assist in monitoring students’ iPad and manage associated settings on the Device Management Application (Mobile Guardian for iOS)

c. provide technical support to students’, including logging service requests with the service provider.

2. To assist in media production for school events and/or external school activities, including duties such as:

a. photo-taking and video-taking using school-owned equipment.

b. create videos and photo-montages using iMovie, Photoshop or equivalent software.

c. setting up and managing associated equipment for live-streaming or online broadcasts/meetings.

3. To work with the ICT Technical Team:

• on the preparation and troubleshooting of ICT equipment in classrooms, computer labs, broadcasting room and other special rooms
• assist in managing and tracking of school’s ICT/AV equipment and resources (e.g., iPads, Macbooks, cameras, printers, microphones, etc.) with up-to-date documentation.

4. To assist in MOE initiated rollouts and projects.

5. Any duties as assigned by supervisor

Working Arrangement:

Working Hours:

• Mondays to Thursdays: 7:00am to 4:30pm, inclusive of 1hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Location: Woodlands Area

Contract Duration: 6 Feb 2024 to 5 Feb 2025

Salary: $2600 - $2700/Month

Job Requirements:

a. Diploma in Information Technology, Computing, Media Production or any other relevant certification.

b. Minimum of one year of working experience in managing ICT systems, equipment and media production. Experience in school-related environment is preferred.

c. Competent and well-versed in:

i. Managing iOS devices using Apple School Manager and Mobile Guardian

ii. Photo-taking and videography using DSLRs and standalone camcorders.

iii. Adobe Premier Pro and After Effects, Adobe Photoshop, Adobe Illustrator and/or other related image & video editing products.

iv. Broadcasting software such as Zoom, Google Meet, Microsoft Teams and other relevant video-conferencing platforms.

d. Good interpersonal, communication and team player with a high level of initiative.

Able to work independently on multiple projects at a time.

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns
• To develop negotiation and presentation skills to communicate effectively and clearly to others
• To understand of audience engagement and other business support functions
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
• To develop company business campaigns and enhance campaign awareness and campaign visibility

Contract Duration

· 3 months to 1 year (To be advised)

Working Location

· Changi South / Canning Rise

Working Hours

· 5 Days (Mon to Fri: 7.30am to 4.30pm / 8.00am to 5.00pm / 9.00am to 6.00pm)

Offered Salary

• S$9.50 per hour

Requirements

· GCE ‘N’/’O’/’A’ Level/Nitec/Higher Nitec

· Has high level of manual dexterity, ability to concentrate on repetitive treatments, use sharp tools, equipment and handle valuable and delicate objects with extreme care

· Test will be administered before deployment to assess aptitude and manual skill/dexterity

Job Description

Repairing and housing of library materials for preservation

· Repair library materials such as mending tears, surface cleaning, removal of old tape/staple and rebind books.

· Provide library materials with protective enclosures such making boxes and polyester sleeves.

· Perform administrative duties such as maintenance of equipment and housekeeping of work studio.

Contract Duration

· 3 months to 1 year (To be advised)

Working Location

· Changi South / Canning Rise

Working Hours

· 5 Days (Mon to Fri: 7.30am to 4.30pm / 8.00am to 5.00pm / 9.00am to 6.00pm)

Offered Salary

• S$9.50 per hour

Requirements

· GCE ‘N’/’O’/’A’ Level/Nitec/Higher Nitec

· Proficiency in English language. Will need to sit for language proficiency test before deployment.

· Proficiency in using Microsoft Word and Excel

· Ability to conduct simple research is an advantage

Job Description

Photo-indexing and quality checks

· Check to ensure that photographs received match the accompanying information from transferring agencies.

· Create indexing records and craft photo captions based on key persons, places and events in the images using prepared templates, and upload records for ingestion in the Archives Online system.

· Perform quality checks on indexed records and photo captions which have been created using prepared templates.

· Verify that errors in records have been corrected and that amended records are uploaded to the indexing system in a timely manner.

· Ensure that records are created in accordance to indexing guidelines and there is a consistency of these standards across all records indexed.

· Retrieve photos/CDs, upload them to shared folders and update the status of photos/CDs uploaded in the master list on a regular basis.

· Record and monitor contents of uploaded photos/CDs with indexed records and highlight any discrepancy.

Contract Duration

· 3 months to 1 year (To be advised)

Working Location

· Changi South / Canning Rise

Working Hours

· 5 Days (Mon to Fri: 7.30am to 4.30pm / 8.00am to 5.00pm / 9.00am to 6.00pm)

Offered Salary

• S$9.50 per hour

Requirements

· GCE ‘N’/’O’/’A’ Level/Nitec/Higher Nitec

· PC literate

· General administrative skills

· Meticulous and comfortable in completing repetitive tasks

Job Description

Processing of purchased and non-purchased library materials

· Print, process and affix colour code spine label, RF High Frequency and Ultra High Frequency tags on library materials.

· Sort materials according to the categories.

· Retrieve and match copies of materials after cataloguing process.

· Handling of items based on sets.

· Shelving and retrieval of books to-and-fro the bins and shelves.

· Input data and create new records of items.

· Physical processing of materials which require stapling, attaching or simple taping work.

· Print inventory list based on catalogued records.

Job responsibilities:

• Overall project planning, schedule and executing the delivery of projects within time, budget and Client’s expectations.

• Monitoring progress and identifying critical activities to expedite smooth progress of works on site to meet targets.

• Coordinate internal resources and third parties/vendors e.g. Consultants and Sub- Contractors/Suppliers for the flawless execution of all projects.

• Ensure that all projects are delivered on-time, within scope and within budget.

• Ensure that work are executed in accordance with approved plans/drawings, contract specifications and regulatory requirements.

• Ensure resource availability and allocation.

• Develop detailed project plan to monitor and track progress.

• Manage changes to projects’ scope, schedule and costs using appropriate verification techniques.

• Perform risk management to minimize project risks.

• Measure project performance using appropriate tools and techniques.

• Create and maintain comprehensive project documentation.

• Responsible for the overall project management, planning & control, and execution, including project budget evaluation and profitability.

entify and comply with all applicable statutory/regulatory requirements related to the project.

Lead a team of professional and technical staff in planning and execution of day-to-day operations to achieve all key project target.

Respond swiftly to work delays, emergencies, and other problems.

• Report and escalate to Management as needed.

• Any other duties that may be assigned.

Requirements:

• Proven at least 3 years of working experience in project management in the public and private residential, government and commercial building projects.

• Solid technical knowledge related to structural, architectural (finishing) or M&E works.

• Solid organizational skills including attention to detail and multi-tasking skills.

• Excellent written and verbal communication skills.

• Excellent team player with ability to meet tight deadlines.

☑ Basic: $3000 - $ 4500 + Attractive Bonus !!

☑ 5 Days, Mon – Fri 8:30am- 5:30pm

☑ Location : Pasir Ris

☑ S&P 500 MNC company

☑ Good Benefits & Career Prospect

Job Description

• Oversee and manage gas piping projects from initiation to completion.
• Ensure compliance with safety regulations and quality standards.
• Coordinate with subcontractors, suppliers, and project teams to achieve project goals.
• Monitor project timelines and budgets to ensure successful and timely completion.
• Provide technical expertise in gas piping systems.

Job Requirement

• Diploma/ Degree in Electrical / Mechanical / Chemical Engineering or a related field.
• Minimum 3 years of experience in project management within the gas piping industry.
• In-depth knowledge of gas piping systems and associated regulations.

Interested applicants are welcome to apply online with updated Resume/CV via Apply Now button OR email updated CV to [email protected].

Only shortlisted candidate will be notified

Kam Soo Leng (Yvette)

Registration No: R22107492

Contract Duration

· 3 months to 1 year (To be advised)

Working Location

· Changi South / Canning Rise

Working Hours

· 5 Days (Mon to Fri: 7.30am to 4.30pm / 8.00am to 5.00pm / 9.00am to 6.00pm)

Offered Salary

• S$9.50 per hour

Requirements

· GCE ‘N’/’O’/’A’ Level/Nitec/Higher Nitec

· Proficiency in using Microsoft Word and Excel

· Comfortable with using computers and learning how to use specialised software

Job Description

Digital preservation of public records

· Routine processing of legacy digitised records in existing and incoming transfers of digital records from agencies.

· Routine processing work will involve the creation of metadata listings and content packaging of the digitised records by comparing against the digitised files and/or listings (where available).

· Perform quality checks.

· Track the errors and progress of content packaging and ingestion.

Contract Duration

· 3 months to 1 year (To be advised)

Working Location

· Changi South / Canning Rise

Working Hours

· 5 Days (Mon to Fri: 7.30am to 4.30pm / 8.00am to 5.00pm / 9.00am to 6.00pm)

Offered Salary

• S$9.50 per hour

Requirements

· GCE ‘N’/’O’/’A’ Level/Nitec/Higher Nitec

· Proficient in Microsoft Excel

· Organised and meticulous

· Comfortable with handling/moving physical items

Job Description

Processing of archival records

· Processing and data entry of records.

· Carry out records retrieval, sleeving, boxing, transfer, arrangement, packing and re-shelving.

· Preparing records to be digitised and reshelving of records.

· Upload and transfer digital records.

· Ad hoc administrative duties to support records processing.

Contract Duration

· 3 months to 1 year (To be advised)

Working Location

· Changi South / Canning Rise

Working Hours

· 5 Days (Mon to Fri: 7.30am to 4.30pm / 8.00am to 5.00pm / 9.00am to 6.00pm)

Offered Salary

• S$9.50 per hour

Requirements

· GCE ‘N’/’O’/’A’ Level/Nitec/Higher Nitec

· PC literate

· General administrative skills

· Meticulous and comfortable in completing repetitive tasks

Job Description

Material management of purchased and non-purchased library materials

· Materials received are validated against delivery orders and in good condition.

· Processing of materials such as pasting barcodes, inventorise item into tracking system and creating item records.

· Shelving and retrieval of books to-and-fro the bins and shelves.

· Sort and process physical materials to next process owners according to NLB guidelines, and via systems.

· Library materials are accessioned according to NLB requirements.

· Check records of items and data entry of selection forms and NLB system.

· Stamp “Gift” stamp, print & paste bookplates and other labels as required of items and boxes.

Contract Duration

· 3 months to 1 year (To be advised)

Working Location

· Changi South / Canning Rise

Working Hours

· 5 Days (Mon to Fri: 7.30am to 4.30pm / 8.00am to 5.00pm / 9.00am to 6.00pm)

Offered Salary

• S$9.50 per hour

Requirements

· GCE ‘N’/’O’/’A’ Level/Nitec/Higher Nitec

· General administrative skills

· Comfortable with handling large number of library materials and lifting heavy carton boxes. May also be required to access higher racks via platform ladder or step stools.

Job Description

Packing of library materials

· Collect and sort library materials by libraries, categories and sub-categories.

· Prepare the sorted materials for delivery to libraries which includes transferring of packed boxes to designated pallet, stretch-wrap full pallets and updating of stock cards.

· Maintain records of the packed library materials by categories.

· Prepare Delivery Orders and ensure correct number of pallets are released to transporter.

· Pick and pack library materials according to the pick lists provided and check that the library materials are in good physical condition.

· Scan library materials picked for delivery at the NLB borrowing station provided and pack them into bundles as indicated in the pick lists.

· Print mailing labels and ensure that all packing and labelling are done accurately to avoid error in deliveries.

· Receive returned library materials and scan them at the Book Sorting Station.

· Sort the returned library materials into the respective package numbers and shelve at the correct location on the racks.

· Update the package numbers issued and returned in the master list.

· Use of pallet jack to transfer pallets for storage, shift pallets to maximise storage and move loaded pallets to the holding area for delivery collection. Ensure safety in operating the pallet jack.

Customer Engagement and Operational Execution:

• Engage in business development with existing and new customers for marine solutions.
• Regularly liaise with customers for new business inquiries, shipment details, and provide quotations and logistics solutions.
• Obtain customer approval for job and shipment confirmations.
• Execute new shipments in collaboration with network offices, ensuring accurate documentation and manifest generation.
• Contribute to process improvement by registering service failures.
• Oversee the execution of all shipments from initial stages to end delivery or on-board delivery.
• Coordinate with overseas offices for shipment booking, schedules, pre-alerts, tracking, delivery dates, and POD collection.
• Identify and report discrepancies in shipment details.
• Upload accurate PODs in the portal.
• Register jobs in the in-house system with accrued revenue/cost.
• Hand over shipment files to the billing or accounting team for final invoicing and documentation.

Administrative Processes and Customer Care:

• Update additional information in portal comment columns for future reference.
• Inquire with network offices for rates and coordinate various shipment executions.
• Ensure daily operational processes for customer care meet both customer and business needs.
• Maintain timely updates of customer records.
• Resolve issues and complaints from key clients effectively.

Business Analyst / Senior Business Analyst

Responsibilities:

Reporting to the Maintenance Manager, your responsibilities would be to:

• Support the day-to-day operation of projects need
• Understand and translate business requirements to requirement specifications and functional designs
• Ensure the system and deliverables are within the scope of the contractual requirements
• Responsible Unit Testing and System Integration Testing of Service requests and Defects reported.
• Work as a part of the team to meet project targets and quality objectives
• Lead and mentor members of the assigned project team
• Provide hands-on advice and coaching to members of the project team
• Supervise in trouble-shooting, optimizing and fine-tuning of the applications
• Supervise in deployment fixes and releases at in-house and customer environments
• Create and update relevant documents on all executed changes in a timely manner
• Respond to email from various customer queries and supervise troubleshooting issues raised by customers and providing its resolution
• To perform tasks as assigned beyond official working days and working hours when is required by customer of project needs.
• Create a positive team environment and coordinate work effort of each team member in a cohesive fashion
• Interact effectively with stakeholders at all levels
• Represent the company in a professional manner at all times and build positive relationships with clients and partner to the company’s benefit.

Requirements:

You should possess the following qualifications:

• Minimally Diploma or Degree of Information and Communications Technology discipline
• Preferably with at least 6 year of IT-related experience
• Preferably with experience using SQL query tool
• Able to speak well in both English and Mandarin
• Possess good English writing skills
• Possess good interpersonal skills
• Have positive attitude to meet new challenges

Salary range $3500 to $6500