Executive (Customer Relations)

The appointee handles institutional queries and feedback from students and public. You will work closely with internal stakeholders in the handling and tracking of public feedback to ensure timely resolution of cases and to enhance customer satisfaction.

Responsibilities:-

· Handle enquiries and feedback, through all frontline channels including telephone, email, Chatbot and counter

· Maintain high quality of service and ensure that queries or escalations are handled professionally

· Work with internal stakeholders for resolutions or implement service quality initiatives to improve service experience and customer satisfaction

· Compile reports from the Customer Relationship Management System and/or other administrative duties as assigned

Requirements:-

· At least a tertiary education (in any discipline)

· Proficient in Microsoft Office applications

· Strong writing and analytical skills

· Service-oriented and adept at problem solving

· Have a pleasant disposition and is passionate about helping others

· Ability to work independently and capable of being an effective team player

Working Hours:-

Mon-Thu: 8.30am - 6.00pm,
Fri: 8.30am - 5.30pm

Salary:-

$2500/mth

Contract Duration:-

11 months

Location:-

Singapore Polytechnic, Dover MRT

Job Scope:

Your duties and responsibilities include but are not restricted to the following:

• To assist in the distribution and collection of consent forms in preschools selected for data collection.
• To liaise and schedule with preschools to facilitate a smooth data collection process.
• To undertake data collection, data organization, data entry, data cleaning etc.
• Any other duties assigned by the NIE Research Team.

Location:

• National Institute of Education, 1 Nanyang Walk, Singapore 637616
• Preschool centres around Singapore (during data collection period)

Contract Duration:

19 June 2024 to 30 November 2024 (potential to extend till end Dec2024)

Working Arrangement:

Monday to Thursday: 8.30am to 5.45pm

Friday:8.30am to 5.15pm

Lunch: 1 hour

Sat/Sun: Off

Salary:

S$2,250 per month

Allowance:

Part-time Research Assistants are allowed to claim for transport according to the data collection guidelines which will be provided during training. Transport claims will be from project budget allocated for travel.

Responsibilities:

• Maintaining and monitoring project plans, project schedules, work hours, budgets, and expenditures.
• Organizing, attending, and participating in stakeholder meetings.
• Documentation and following up on important actions and decisions from meetings.
• Preparation of necessary presentation materials for meetings.
• Ensuring project deadlines are met.
• Determining and assisting in project changes.
• Providing administrative support when required.
• Undertaking project tasks as required.
• Assist in the development of project strategies alongside the management.
• Ensuring projects adhere to necessary frameworks and all documentation is maintained appropriately for each project as required.
• Assessment of project risks and issues and providing solutions wherever applicable.
• Ensure stakeholder views are managed and aligned towards the best solution.
• Facilitate meetings where appropriate and distribute minutes to all project team members.
• Adhere to project management calendar for fulfilling each goal and objective.

Requirements:

• Working hours & days : 5.5 days work week.
• Working location - CBD Area.

Responsibilities:

• Conduct client onboarding exercise and complete onboarding checklist, SWOT analysis and gap assessment during the project conception
• Planning with the team, choosing, organizing, and motivating across different vendors
• Overseeing and monitoring all the Campaign progress activities as per the timeline
• Delivering and ensure client satisfaction within budget allocated
• Engage senior stakeholders to discuss and address project issues and risks
• Drive and manage project end to end delivery including requirement, design, testing, deployment
• Taking minutes and ensure proper documentation of client requests to manage delays arising from client or vendor
• Provide timely updates to internal and external stakeholders as per required
• Meet up with clients and conduct presentations whenever there is a need to
• Be on time and reply to clients enquiries whenever necessary
• Ensure all the Digital Marketing Campaign timelines are properly managed
• Works closely with the Digital Marketing team
• Conduct meetings, delicate work and communicate across clients feedback periodically

Requirements:

• Diploma or Degree in Business Management, Marketing or Marketing Communication
• Pro-active, hardworking, good working attitude, meticulous and results oriented
• Resourceful and problem solver
• Candidates must be able to function in agile work environments
• Excellent analytics skill with strong business acumen
• Excellent interpersonal and communication skills with the ability to translate complex concepts into actionable data and presentation
• Excellent presentation skills that encompass clear, compelling communications tailored to different group of stakeholders
• An advantage to have, Marketing / Digital Marketing background, website development experience

Job Scope:

1. Photography Services:

• Capture high-resolution photographs of school events, activities, and facilities.

• Provide candid and posed photography services for school functions.

• Edit and re-touch photographs to ensure high quality and professionalism.

• Deliver digital copies of edited photos in various formats (JPEG, PNG, etc.).

• Provide photography training to staff and students on a needs basis where required.

2. Video Services:

• Record videos of school events, lectures, presentations, and other activities.

• Capture high-quality footage with professional video equipment.

• Conduct interviews and testimonial video shoots when required.

• Edit and post-produce videos using industry-standard software (e.g., Adobe Premiere Pro, Final Cut Pro).

• Add text, graphics, and transitions as necessary for a polished final product.

• Deliver videos in different formats suitable for web and social media.

• Provide videography training to staff and students on a needs basis where required.

3. PA System Operation and Management

• Operate and manage the school's PA system where required, ensuring that it is functional and ready for use where necessary.

• Provide technical support during school events held in the hall and library, including setup, sound reinforcement, and simple troubleshooting.

• Coordinate with school staff to schedule and oversee the use of the PA system for special events, assemblies, and emergencies.

• Guide students in the use of the PA system in hall, General Office, library for special events, assemblies, and emergencies.

• Provide training to school staff and students on the basic operation and troubleshooting of the PA system for routine use.

Requirements:

• Proficiency in video editing software, including Adobe Premiere Pro, Final Cut Pro.
• Ability to work flexibly and accommodate school schedules for events and activities.
• Good communication skills and ability to collaborate effectively with staff and students.
• Photography and videography for corporates.
• Access to high-quality photography and videography equipment which school will provide.

Salary: TBA

Location: CLEMENTI

Contract Period: 01 January 2025 to 31 December 2025

Working Arrangement:

•Mondays to Fridays: 7.15am to 4.15pm inclusive of 1 hour lunch break

•Service not required on Saturdays, Sundays and gazetted public holidays

Job Description:

Volunteers Engagement

• Ensure smooth running and coordination of programmes/events/trainings (digital/onsite), including liaising with partners, vendors and volunteers etc
• Plan and conduct surveys to evaluate feedback
• Prepare marketing and publicity materials, conceptualise ideas and designs to promote the events/programmes/trainings
• Liaise and source for suitable vendors, training providers for programmes, trainings, workshops logistics matters including catering, printing etc.
• Management of docent/volunteer related matters such as processing of volunteer identification cards, organising engagement sessions etc.
• Co-ordinate and maintain an up-to-date volunteer database and record-keeping system through the Volunteer Management System (VMS)
• Develop and implement engagement strategies to support organisational initiatives and volunteers’ needs
• Strengthen volunteer capabilities through initiatives such as training workshops, programmes, engagement activities and sharing sessions
• Conceptualise and implement strategies to increase volunteering opportunities
• Other inter/cross-departmental projects as assigned

Working Arrangement:

Working Hours:

Mon-Thurs: 9am – 6.30pm

Fri: 9am – 6pm

Location: City Hall MRT Station

Salary: $2800-3000/Month

Contract Duration: 12 Months

Job Requirements:

1. Background in Arts, Business Administration, Marketing, Mass Communications or Social Sciences with minimum 2 years working experience
2. Experience in community engagement, partnerships, programming, volunteer management, organizing community-based events
3. Experience working with community groups, volunteers and/or social service sector will be advantageous
4. Dynamic, highly driven individual with strong communication, problem-solving, administration and project management skills
5. Resourceful, adaptable and meticulous with attention to details
6. Good communication and interpersonal skills
7. Able to multi-task and work in a fast-paced environment

Able to work on weekday evenings and weekends if required

You will support the Operations Manager in managing effective operations and maintenance of our retail mall.

Job Description

• Provide facilities management services for shopping malls
• This includes cleaning, pest control, horticulture, security management, ACMV, M&E, building services etc through our appointed term/ sub-contractors.
• Investigate, check and analyse reported breakdowns & faults to determine their cause for the prevention of future occurrences.
• Supervise upgrading projects for the shopping mall that you are assigned to.
• In addition, you will be responsible for car park management.
• Manage and attend to all feedback and service requests in a timely manner.
• Promote good relations with our partners and tenants.
• Lead the technicians and manage vendor services to achieve the required professional standards in day-to-day operations.
• Maintain building operation manual and any records relating to the building.
• Part of Company Emergency Response Team (i.e. Site Incident Controller, First Aider, etc),
• Part of Environmental Health Safety (EHS) team for review & approval of permit to work (PTWs), risk assessment, safety checks/audits of the mall.
• Any other duties are assigned by the Supervisor.

Requirements

• Minimum Higher NITEC/ Diploma in Building Services Engineering / Mechanical / Electrical or equivalent with minimum 2 year of relevant working experience, preferably in managing commercial properties or alternatively, possess at least 3 years of facilities management experience.
• Able to work within tight timelines, resourceful and systematic in resolving problems.
• Preferably possess certification for Fire Safety Manager.
• Pro-active, independent, able to work with minimal supervision and perform under pressure.
• Good communication and interpersonal skills.
• Service orientated mindset.

Job Scope:

• Assist in coordinating and scheduling interviews, including liaising with candidates and interviewers.
• Provide general administrative support such as academic qualification verifications, character reference checks, posting of job ads etc.
• Assist with the filing of personal documents.
• Involve and support in the review of recruitment process.

Working Arrangement:

Mondays to Thursdays: 8.30 am to 6.00pm

Fridays: 8.30am to 5.30pm

Location:

Singapore Polytechnic, Dover MRT

Salary:

$2300 to $2500/mth

Requirements:

Diploma holder and above

Able to begin 6 May 2024

Responsibilities:

Tendering

• Monitoring the availability of prospective projects or consultancy contracts on the Singapore government and other websites (mainly GeBIZ, Ariba, Sesami).
• Preparation of tenders for final submission (as per the given closing dates/deadlines)
• Studying and analyzing the tender documents in detail to assess the firm’s suitability and whether we meet the tender requirements
• Identifying suitably qualified consultants (upon advice from the Managing Director and Director) for joint-participation (for multi-disciplinary projects) and sending out invitations to participate with full instructions for their submission
• Collating documents from consultants and ensuring their completeness and full compliance with the tender requirements
• Preparation of the required tender documentation for final submission
• Post-tender - Answering tender queries and clarifications from the clients
• Maintaining a list of the company project list, staff CVs, capability statement and other company documents for reference by authorities and for clients

Preparation Of Fee/Services Proposals: Assisting the MD and Director in the preparation of fee/service proposals, including liaison with the external consultants (C&S Consultant, M&E Consultant, Quantity Surveyor, Interior Designer etc.) to ensure the timely submission of their fee quotations, for submission to prospective local and overseas clients within the time frame and conditions stipulated by the clients.

Professional Licenses and Registrations: Ensuring the timely renewals of all Registrations and Licenses (as necessary) for the Company to legally supply Architectural Services:

• Company Practicing License (Board of Architects Singapore)
• QP’s Architectural license (Board of Architects Singapore)
• PSPC Panel (Building Control Authority)
• EPPU (Ministry of Finance)

Liaising with the Finance Manager to ensure that all the supporting attachments and documents are ready ahead of submissions (Professional Indemnity Insurance, payments, etc.)

Ad Hoc/Special Tasks - Assisting the MD on ad-hoc tasks that he may assign from time to time, e.g.

• Preparation of documents for tender exercise, including main tender documents, corrigenda etc. up till selection.
• Preparation of Project Interim Certificates, completion certificates

Spam Mail

• Checking the various Spam mailboxes (Unknown sender, spam mailbox, etc.) daily and identifying genuine project email correspondence and other legitimate email which had one into these boxes and moving them to the respective mailboxes. The number of such spam mail numbers a few hundred daily.
• Assisting staff in searching for “lost mail

Apex System

• Updating staff particulars (new, old)
• Setting up of projects
• Maintaining/updating contact details of consultants, contractors, etc
• Ensuring the Apex system is used to manage the respective projects of the Company, including the assigning of relevant project numbers to each project, and the maintaining of the master list of projects on the Apex system.
• Trouble-shooting when staff encounter problems related to Apex

ISO Audits – Assisting the Managing Director (in his capacity as Management Representative) regarding all matters related to our Company's QMS

General Administration

• Answering of phone calls and attending to general enquiries form authorities, consultants, and other external parties and passing messages to staff
• Checking of mailbox for letters
• Banking in of cheques
• Attending to visitors, delivery guys and other visitors
• Monitoring attendance of contract staff
• Upkeeping of the office premises and office equipment (rubbish disposal, cleaning).
• Office supplies – photo-copier, office stationery, toiletries, refreshments, and other consumables
• Liaising with the IT firm on computer-related tasks and problems
• Working hours: Mon - Fri, 9:00am - 6:00pm
• Working location: Singapore, Chinatown

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns
• To develop negotiation and presentation skills to communicate effectively and clearly to others
• To understand of audience engagement and other business support functions
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
• To develop company business campaigns and enhance campaign awareness and campaign visibility

Responsibilities:

• Achieve the shop sales and objectives that are set by the company
• Accountable and responsible for the day-to-day effective and efficient operations of the shop
• Responsible and committed in training staff and building teamwork
• Possess strong product knowledge, selling skills and able to manage optimal stock level in the shop
• Coach and counsel the team members for optimal shop performance
• Assist superior by performing the duties and tasks that are assigned at any time

Requirements:

• Able to work in weekends and public holidays
• Proven sales results, superior people management skills and shop operations experience
• Strong in coaching and counselling of team
• A team builder and developer
• Constantly explore and groom individual potential to acquire the skills and knowledge needed in the job

Responsibilities:

• Gain deep and thorough knowledge of the company’s food or beverage operation by rotating on each position
• Maximizing sales and profitability of outlets
• Progressively master the skills to run restaurant operations.
• Responsible for manpower scheduling, administrative matters, performance management and inventory control where necessary
• Ensure new employees are trained properly
• Follow up on the training progress of employees
• Ensure compliance in all areas, Company policies and procedures
• Uphold safety, hygiene and cleanliness as required by NEA regulations and company requirements
• Preparing of business reports and other ad-hoc duties
• Consistently monitor individual performance and progression with your superior and management
• Upon completion of all basic training, set new goals and objectives with the management for your progression in the company

Requirements:

• Passion for service
• Excellent and positive service attitude
• Candidate must be highly motivated, independent and able to multi-task
• Able to work shifts, on weekends and public holidays
• Possess positive attitude and initiative

Job Description:

• Functional and coordinating roles in Finance, Operations, and IT Support

• Attend to customers at the counter of the CC
• Administrative duties
• Any other ad-hoc duties assigned

Working Arrangement:

Contract Duration: Apr 2024 to Aug 2024

Working Hours:

Mon to Thurs 8.5hrs

Fri 8hrs

Location: Taman Jurong

Salary: $17/H

Job Requirements:

• Diploma Holder
• Prior experience in customer service will be helpful

Salary: $2200- $2400 (depending on experience)

Working Location: 10 mins walk from Tuas Link MRT

5.5 Working days

Working Timing: 8.30am-6.00pm(Mon-Fri),

8.30am- 12.30pm(Sat)

Job Description

Perform front desk, manage office tidness and administrative duties.

Meet and greet clients and visitors at the reception.

Organize conference and meeting room bookings.

Booking of air tickets, visa and other traveling documents for traveling colleagues or important guests and maintain travel schedules.

Receives mail, documents, packages, and courier deliveries and delivers or distribute items.

Provide general administrative and clerical support.

Monitor and maintain office equipment (Printer toner / Stationery / Pantry).

Courier Fees record and payment.

Track stocks of office supplies and place orders when necessary.

Prepare new hires’ workstations and phones.

Maintains security and telecommunications system.

Support company-wide activities, including organizing vendors, venue, for company’s quarterly and annual parties.

Requirements

O level and above

MUST GOOD ENGLISH

Proficient with MS Word / Excel / PowerPoint

Proactive, willingly to learn and also a team player

Meticulous, organized.

Able to work independently with minimal supervision

Able to multi-task and work under pressure

Possesses good communication skills

Well-groomed

Responsibilities:

• Reviewing project scope and budget
• Design schedules and project execution plans
• Contribute to the control of project cost, quality, scope, and schedule to ensure on time delivery of the project within budget
• Lead document design reviews and meetings held with the customer
• Program PLC-based systems using customer supplied design documents and Tri-Sen proprietary libraries
• Develop Factory Acceptance Test (FAT) plans and lead customer witnessed FATs
• Perform commissioning duties of the designed solution and assist end user with process troubleshooting
• Alert Operations Manager and Project Manager of all current or potential problems
• When requested, review customer specifications to support generation of accurate sales Proposals
• Travelling within Asia Pacific region to support project activities

Minimum Requirements:

• Bachelor’s Degree in Electrical, Mechanical, Mechatronics or equivalent experience
• At least 1 year experience designing PLC-based control systems in the Oil and Gas, Power Generation and/or Petrochemical and Refining industries
• Knowledge on MS Outlook, Project, Excel, Visio, various PLC based IEC1131 languages
• Experience in Turbo Machinery control applications such as gas turbines, steam turbines, motor drives (VFD, induction and synchronous), surge protection, generators, AVR, and vibration monitoring.
• Bently Nevada configuration & Allen-Bradley PLC design and programming experience preferred.
• Possess positive attitude and initiative
• Fresh graduates with strong interest are welcome to apply

Job Purpose

You will oversee end-to-end policy services activities (e.g. billing processing, etc.) and give advice and lead the Business Processing team to achieve the overall Department's target.

The Job

• Handles escalation and communication with policyholders and intermediaries

• Actively participate in departmental projects and initiatives; Provide in-depth practices and business logic as business representative

• Carry out tasks / actions without precedent events independently

• Implement new processes to improve efficiency

• Set the direction of process improvement through projects and initiatives including collaboration with other sections

• Handle business processing related enquiries from third parties like clients, intermediaries, TPA and other departments

• Review and implement new SOPs, incorporating changes due to compliance and new ways of working

• Lead and coach multiple teams of Business Processing staff for day-to-day business activities and operations

• Pro-actively allocate resources based on business priorities

• As part of the leadership team, work with key stakeholders to proactively shape the organisation’s culture and conduct environment that is aligned to the organization’s Core Values

• Champion culture and conduct behavioral expectations within the Department/ Division

• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks

• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company

• Highlights any potential concerns/ risks and proactively shares best risk management practices Section Head, Business Processing SG Group Insurance Operations SG Group Insurance

Our Requirements

• Degree holder

• Minimum of 5 years working experience in Group Insurance Business Processing role

• Minimum of 5 years in a leadership capacity

• Demonstrates alignment with the organisation’s core values through expected behaviours

• High level of integrity, takes accountability of work and good attitude over teamwork

• Takes initiative to improve current state of things and adaptable to embrace new changes

Interested candidates please share your resume to [email protected] with all details like current salary, expected salary and notice period

Regards

Shashi(R23112213)

Just Recruit Singapore Pte ltd (EA12C6295)

Responsibilities:

• Coordinate and Supervise project work on various site
• Manage project schedule efficiently
• Review M & E Drawings
• Follow up on drawing discrepancies
• Implement project planning, design, material requisition, cost control and documentation
• Ensure smooth progress of works on site and timely completion
• Liaise closely with clients, consultants, and suppliers on all project related matter

Requirements:

• ITE/Poly/Diploma/Degree in Electrical in any engineering field
• Prior experience in interior fit out works would be an added advantage
• Office proficient in (AutoCAD/Microsoft Office/Microsoft Project)
• Fluent in English, both written & spoken
• Independent, resourceful, pro-active and team player
• Possess good organization, planning and project management skills
• Ability to work under tight deadlines

Roles and Responsibilities

· Project planning, coordination, execution and monitoring of all works on site.

· Maintains project schedule by monitoring project progress, coordinating activities and resolving problems.

· Prepare and update all site reports and monitor progress of project.

· Ensure work requirements meet project submission and project schedule.

· Managing the work activities and performance of the sub-contractors, supervisors and workers.

· Liaise with subcontractors, relevant authorities and consultants.

· Maintain quality standards, carry out site inspections and resolve technical issues on time.

Job Requirements

· Able to read engineering drawings, P&ID, SLD, Piping Isometrics.

· Able to perform project management activities like project planning, scheduling.

· Able to prepare project progress reports.

Preferred Skills

· Good engineering knowledge, organisational skills.

· Strong interpersonal and leadership skills, with ability to communicate clearly with team and project stakeholders.

· Experienced with process industry construction sites preferred.

· Prior working experience on Electrical Heat Tracing System will be advantageous.

Job Responsibilities

• Assist in day-to-day administrative and operational duties
• Data entry of relevant information into database
• Ensure efficient management of documents; printing, scanning, filing and despatch.
• Assist in scheduling and setting appointments of managing director
• Inventory of office supplies
• Other ad-hoc duties as assigned by managing director

Requirements:

• Proficient in Microsoft Office – Excel & Outlook
• Good writing and communication (verbal and written) skill
• Able to perform data collation and analysis
• Able to independently propose appropriate course of action in processing cases with unique circumstances
• Bacholar Degree in any field

Project Manager-

Duration: Until 30th Jan 2025

Salary: SGD 9K

Responsibilities:

• Project Management SG TPRM project, aroundnew MAS outsourcing guidelines and notices to ensure compliance with Program Management Council (CPMC) guidelines, procedures and reporting
• Document project plan, scope, including resource alignment and timelines
• Ensure PM Monitoring & Assessment results, risks, issues and dependencies are escalated and challenged as appropriate
• Partner with stakeholders to ensure program and project alignment to strategy and commitment
• Develop and maintain communication channels with key stakeholders
• Lead regular stakeholder updates

Qualifications:

• 5-7 years of experience in a PMO environment and background in project management
• Impeccable time management and able to support multiple priorities
• Excellent communication (written and oral) and can collaborate with cross-functional teams
• Strong interpersonal skills, with evidence of working in collaboration across large organizations, including a proactive and 'no surprises' approach in communicating issues/requests
• Third party vendor management preferred. Demonstrated ability to lead global team effort

Education:

• Bachelor’s/University degree or equivalent experience

Additional Job Description: Key Third-Party Management Responsibilities:

• Coordination with various functions/stakeholders of the bank on various fronts related to TPM initiatives including internal audit and regulatory reviews
• Contribute in developing/ reviewing Country level TPM program document to ensure alignment with the local regulatory expectations and requirements
• Support Country Third Party Risk Steering Committee (CTPM - SC) meetings and ensure that all discussions/ actions are documented
• Ensure that Annual Due Diligence requirements are duly adhered to by all stakeholders for all Outsourced Service Providers (OSPs) and overdue ADDs are appropriately escalated to the CTPM-SC
• Escalate any significant exceptions highlighted in the TPM Dashboard to CTPM-SC / BAO functional management for resolution
• Manage Inventory for External & Internal Outsource Service Providers including sub-contractors leveraging on the Inventory template shared by the Regional TPM Office duly aligned with local regulatory requirements
• Supporting various country requests/queries for better management of Third Parties across the region
• Review various risk reports/databases and help in effectively addressing the risks
• Perform root-cause analysis of key indicators breaches along with BAO/BAO Support or Service Recipient and track for effective closure
• Develop various presentations for senior management review and discussion
• Develop guidance notes, procedures, including devising collation of information via the SharePoint

Regards

SHashi (R233112213)

Just Recruit Singpaore Pte Ltd (EA12C6295)

Job Description:

Supports the following reception and administrative functions:

• Reception counter duty such as handling phone calls, general enquiries, emails/mails and faxes
• Man reception counter, man the intercom phone system and be able to provide professional customer service
• Record delivery of goods/services, record messages and provide coordination support as required by the school
• Perform data entry, collate information, file, type and archive documents, scan and laminate materials
• Attend to unwell/injured students
• Any other duties as assigned by the school

Working Arrangement:

Location: Near Guillemard Road

Working Hours:

• 42-hour work week with 30 mins lunch break daily
• Service not required on Saturdays, Sundays and gazetted public holidays

Salary: $2600/Month

Contract Duration: 1 August 2024 to 31 July 2025

Job Requirements:

• Secondary School Education and above
• Good communication and inter-personal skills
• Good team player with initiative
• Proficient in MS Office such as MS Word, Excel and Powerpoint
• Preferably 3 years of relevant experience in reception and administration in a school environment

Job Description:

Supports the following operations functions:

• Maintain the general cleanliness of the school and equipment
• Assists in performing security-related duties
• Assist in providing logistical support for all school-based activities/functions till end, including transporting and arrangement of furniture and equipment
• Assists in the daily operations of the school such as accompanying vendors or term contractors to ensure work/services are delivered
• Any other duties as assigned by the school

Working Arrangement:

Location: Near Guillemard Road

Working Hours:

• 42-hour work week with 30 mins lunch break daily
• Service not required on Saturdays, Sundays and gazetted public holidays

Salary: $1800/Month

Contract Duration: 1 August 2024 to 31 July 2025

Job Requirements:

• Primary School Education and above
• Understand and converse simple English and one Mother Tongue Language
• Positive attitude
• Team player
• Should be competent to handle the tasks and responsibilities assigned by the school
• Preferably 1 year of relevant experience in operations support in a school environment

Responsibilities

Reporting to OCBC Arena Management the duty supervisors are to assist public with

matters such as wayfinding and ensuring participants have not overstayed their booking

periods. Provide assistance in logistics and any other daily operational and venue

matters that may arise.

KEY ROLES & RESPONSIBILITIES:

Support the venue & event ops team on daily operational matters, including:

• Enforce all venue and facility policies, rules and regulations
• Keeps check lists on cleanliness, availability of venue and hall use
• Be main point of contact outside standard office hours
• Support duty tech when and if needed
• Assist in incident reporting
• Keep clear logs of incidents, bookings, group bookings and venue related complaints and issues
• Conduct introduction and tour around the venue when needed
• Report back and trending issue or important feedback in daily report

OTHER RESPONSIBILITIES:

• Support the venue management team on the arena floor
• Make sure facility is up to standards and public, hirer or NSAs are happy with service.
• Check EAT or Public use equipment is set out on time and correctly
• Welcome and direct class and program goers
• Evening and early morning shifts to be expected

Essential Job Functions, Personal Characteristics, Competencies and

Behaviors:

• A positive attitude and dynamic approach, with the ability to be working out on the ground for long periods of the day.
• Previous sport and leisure experience is considered an advantage.
• A can-do attitude with focus on achieving results.
• Pleasant personality and passion for service excellence.
• Ability to apply conflict resolution and problem-solving skills in a diverse environment.
• Is a proactive team player and prepared to support the endeavours of the wider collective.

Job Scope:

• Assist in HR operations, including data verification for HRPS system (SAP) and maintenance of personnel records such as organisation and competency records
• Assist in the verification of payroll and claim records involving large datasets including preparation of data
• Assist in day-to-day financial / procurement operations such as processing of vendors’ invoices and month-end closing activities
• Assist in Asset tagging and verification
• General office administration

1. Working schedule (day and time): Mondays to Thursdays : 8.30 am - 6.00 pm; Fridays : 8.30 am - 5.30 pm

2. Working location: 460 Alexandra Road, #05-01A mTower, Singapore 119963

3. Salary to offer: Range from $1,900 to $3,500

4. Target join date: May/June

Roles & Responsibilities

• Support the Venue Lead with venue operations plans, venue handover exercise; ensuring input and support from various partners and a coordinated plan for the management of the venue
• Ensure all relevant commercial obligations are appropriately managed and delivered, so as to deliver maximum value for Sports Hub and the promoters/hirers
• Effective and efficient management of all staff working within the department, ensuring a high level of service delivery
• Support the team in the planning of events within the venue, ensuring every event has a comprehensive operations plan of an international standard
• Work closely with our partners, clients and the various government authorities to ensure all license requirements are achieved and adhered to, allowing event business to run smoothly
• Support team members (Event Manager) with event day operations, being proactive at all times but retaining strong decision-making skills and reactive management as needed
• Review and be a part of all necessary event planning and operations resources, literature, guidelines, and reports with venue lead
• Plan and conduct sports equipment checks with external contractors for sports equipment repairs and maintenance
• Ensure the team delivers exceptional and consistent levels of service, customer care and customer satisfaction in line with KPIs
• Proactively implement strategies designed to ensure that customers are always served to the highest standards in customer care and that best practice operational and service standards are achieved

Requirements

• Bachelor's Degree in a related field, such as Events and Hospitality Management, or equivalent
• Minimum of FIVE (5) years of relevant professionl experience in a similar role, preferably in a fast-paced environment.
• A proven track record of successfully managing projects/events/venues and delivering results
• Experience in leading teams is highly desirable