Responsibilities

• Involved in Vendor Management, Supply Chain & Quality as well as Operational planning for international gravity surveys
• Work closely with our vendors (suppliers) to process the purchasing needs of the Engineering & Physics teamsCo-ordinate the purchasing of components and resources for the business
  Engage and negotiate with the vendors to secure the best pricing and lead times
  Manage the creation and organisation of quotations, purchase orders & invoices
  Reconciliation of invoices within our accounting software
  Management and internal tracking of delivery schedules
  Management of local couriers for last mile delivery
  
• Survey PlanningCo-ordinate the arrangements required for international gravity survey projects
  International shipments & customs clearance
  Travel arrangements for the team: vehicles, accommodation, flights etc
  Purchasing for survey equipment & supplies
  
• Reporting to the Engineering Project Manager

About you

• An absolutely driven individual with excellent skills in communication, organisation and a detail focus
• Confident and personable in engaging with our key vendors, via email, phone calls & in-person meetings
• Highly organised and detail-oriented to manage multiple orders and vendor relationships simultaneously
• Resourceful with strong problem solving skills to address unexpected supply chain issues

Even better if you have

• Experience in communicating with vendors and building professional relationships
• Experience in student projects
• Some background in science or engineering

What can we offer you

• A chance to learn about the intricacies of deep tech research, product development, and strategy in a high-growth startup
• On-the-job training and real responsibility within the business
• Impactful work at the cutting edge of quantum technology
• Board games and curry night

Only open to candidates residing in Singapore and legally authorized to do internships here. Minimum duration of 3 months, preferably 6 months.

A Building & Facility Executive oversees all aspects of building facility functions and guarantees the safety, maintenance, and functionality of all facilities under the Company. Duties include running routine safety inspections, corresponding with contractors, planning maintenance work, maintaining records, and supervising the facility staff.

Job duties & responsibilities:

· Plan, organize, coordinate, and oversee operational processes of all Company facility areas assigned, including maintenance, safety and cleanliness

· Work within budgetary and compliance parameters to ensure upkeep of building facilities

- Ensure legal compliance where needed

· Work closely and liaise with vendors, contractors, and suppliers to implement cost-effective, simpler, and faster ways of carrying out facility upkeep, development and maintenance

· Manage and attend to all feedback and service requests in a timely manner

· Lead the technicians and manage vendor services to achieve the required professional standards in day-to-day operation

· Raise PO and certify job completion/delivery undertaken by contractors/vendors

· Manage and update online systems

· Assume any other facilities-related duties assigned by the management

Essential Skills and Experience:

• A Diploma/Degree holder in Facilities Management, Building Services or related discipline and preferably with three (3) years of relevant experience directly related to the duties and responsibilities as specified

• Experience in performing simple jobs and is hands on to ensure planning to execution

• Team player, results-oriented, self-motivated, and resourceful

• Possess good interpersonal, communication, and coordination skills

If you possess what it takes, we invite you to submit a detailed resume stating your current and expected salary.

Responsibilities:

• Assist Senior Contracts Manager in tender/contract review and finalizing the tender sum.
• Help with contract administration, progress claims, and liaise with the Client's representative on claims and variation costs.
• Compile subcontractor quotes for review and approval.
• Keep Contract Manager updated on all contractual and site matters.
• Review and verify subcontractor/supplier claims and prepare payment certificates for approval.
• Prepare final accounts and variation submissions.
• Maintain quality systems in the Contracts Department.

Requirements:

• Minimum Diploma in Quantity Surveying or equivalents.
• At least 5 years of working experience related field.
• Preferably experienced in pipe jacking works and tunnelling projects.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Responsibilities:

• Review and maintain Safety Management System, Safe Work Procedures, and Risk Assessments.
• Identify improvement areas and monitor implementation of recommended measures through site inspections and team engagement.
• Collaborate with teams to plan, implement, and maintain effective WSHE work plans.
• Investigate WSH infringements and industrial accidents, recommending preventive actions.
• Handle incident reporting, investigations, and propose corrective measures.
• Conduct internal audits to ensure compliance with ISO 9001, ISO 14001, ISO 45001 standards, GGB, ConSASS, and Bizsafe.
• Liaise with relevant authorities on WSH issues.

Requirements:

• Registered WSHO & ECO Officer
• At least 5 working experience in construction industry (design & build/industrial warehouse)
• Working experience with A1 or A2 construction company.

___________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Job Descriptions

This is a full-time on-site role for a Service Crew at Seoul Restaurant at Jurong Point.

• The Waiter/Waitress will be responsible for providing excellent customer service, taking orders, serving food and beverages, and ensuring customer satisfaction.
• The role also involves communicating with kitchen staff and maintaining the upkeep and cleanliness of the dining hall.

Job Requirements

• Customer Service and Communication skills
• Experience in the Food & Beverage and Food Service industry
• Ability to multitask and work in a fast-paced environment
• Basic knowledge of cooking and food safety
• Excellent interpersonal skills and a friendly demeanor
• Prior experience as a Waiter/Waitress is preferred

Benefits

• Training Opportunities
• Career Advancement
• Exposure to Korean cuisine

Job Descriptions

• Assisting in kitchen
• Serving and giving presentations of food & drinks to guests as well as help grilling beef at guest's table
• Taking orders, making drinks, and settling bills
• Cleaning and preparing for the operation
• Ensuring that guests are having a great time throughout their dining experience
• Sales and Staff management.
• Maintain and improve the Service quality as a team

Job Requirements

• 1 year of experience

Responsibilities

Operations:-

· Scheduling of daily collection / delivery.

· Resolving daily collection / delivery issues.

· Tabulate trip allowances.

· Conduct weekly toolbox / training session.

· Perform cross training for team members.

· Ensure the maintenance of all vehicles.

· Submission of Safety Induction Course / Other related courses.

· Responsible for team performance & discipline.

· Work closely with Customer Service & Operation Team.

· Positive problem solving attitude.

· Act as backup for other fleet supervisor during their absent.

· Coordinate ah-hoc emergency response.

· Off on alternate Sat / Standby 24/7.

· Incident report submission – lead investigation/determine root-cause/corrective & preventive plan.

Compliance:-

· Adhering to Standard Operating Procedure & Risk Assessment.

· Drafting of Standard Operating Procedure & Risk Assessment.

· Adhering to Company’s Policies.

· Adhering to Company Safety Rules

Requirements

· Min ITE holder/Diploma holder with at least 3 years of relevant working experience

· IT savvy (Words / Excel / Power Point) minimum

· Possess class 3 driving license

· English/Mandarin proficiency

· Independent, self-motivated with good coordination and communication skills

· Able to work in fast paced environment; Team oriented and dynamic

No Deviation is a provider of patient-centric solutions for the pharmaceutical industry, and we are currently seeking individuals who are passionate about joining our team. Our areas of expertise include engineering consultancy, Commissioning Qualification Validation (CQV), as well as Quality, Compliance, and Regulatory services.

We strongly uphold our core values of Empathy, Integrity, and Transparency, and we strive to create a collaborative, innovative, and inclusive work environment that fosters personal growth and development. By joining our team, you will have the opportunity to make a meaningful impact in the pharmaceutical industry while advancing your career.

Scope and Responsibilities:

• Manage project scope, goals, and deliverables that support business objectives in collaboration with senior management and stakeholders.
• Develop project plans and associated communications documents.
• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
• Estimate the resources and participants needed to achieve project goals.
• Draft and submit proposals, and recommend subsequent budget changes where necessary.
• Manage project timelines and milestones using appropriate tools.
• Track project milestones and deliverables.
• Develop and deliver progress reports, proposals, requirements documentation, and presentations.
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
• Coach, mentor, motivate, and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work.
• Manage the execution of project tasks, providing hands-on leadership and support as needed to ensure timely completion of project objectives.

Qualifications:

• Proven ability to lead and manage projects from conception to completion.
• Excellent analytical and problem-solving abilities.
• Strong interpersonal, communication, and organizational skills.
• Demonstrated capability to work in a high-pressure environment.
• Willingness and ability to take a hands-on approach to manage and execute project tasks when necessary.

Job Duties & Responsibilities:

1. Onboarding: Assisting new hires with end to end work pass application paperworks and orientation to Company.
2. Employee Records: Maintaining accurate records of employee details, job history, and performance evaluations and ensure record keeping is organised, complete and accurate.
3. Payroll Support: Assisting with payroll processing, ensuring compliance with local regulations.
4. Scheduling: Coordinating HR-related schedules, including interviews, meetings, and training sessions.
5. Compliance: Ensuring adherence to local employment laws and company policies.
6. HR Projects: Assisting on data entry with HR related value added projects for Company.

Essential Requirements:

1. Minimum 2 years experience in HR field preferably in process or construction sector

2. Possess some basic business acumen

3. Familiar with MOM regulations and work pass application procedures (end to end from application to cancellation)

4. Well versed in MS Excel, Word, other basic softwares

5. Meticulous and organised in data entry and records

- Supervise and plan for preparations, execution and closing of chemical cleaning, steam/air blowing, lube oil flushing and other projects

- Develop documentation and reporting for projects

- Support Technical and Operations group where and when required

- Worksites in various Singapore and Overseas regional and worldwide locations

- Projects in Oil & Gas, Pharmaceutical, Food & Beverage, Energy and other sectors.

- Overtime, Weekends and Public Holiday work may be required

• Ensure standards for food quality and preparation
• Co-ordinate with logistics department for timely collection and delivery schedules
• prepare dally delivery list for frozen meats and others
• Manage all frozen meat delivery and assist to production and others
• Able to multi-tasks and dwork under pressure
• Able to handle heavy stuffs around 20-30kg
• Able to work long hours and work on weekend

QUALIFICATIONS

• Physically fit
• Able to work in cold environment
• Class 3 Licence
• Forklift Licence (if have is a plus point)

Responsibilities:

• Execute service and maintenance workflows efficiently.
• Coordinate with client representatives on all service/maintenance matters.
• Assist the supervisor in organizing teams for service tasks and delegating responsibilities.
• Manage daily client interactions, ensuring their expectations are met.
• Support the supervisor in troubleshooting and timely completion of security system services.
• Understand each client's business to ensure high customer satisfaction.
• Ensure all work complies with Workplace Safety and Health Act regulations.

Requirements:

• Minimum Nitec in Electrical/Electronic Engineering.
• At least 2 years of working experience in related field.
• Requires knowledge and practical experience with security systems (e.g., Integrated Security Management, Card Access Control, Intrusion Detection, and CCTV systems).
• IT/Network/Server knowledge is a plus.
• Transport allowance provided.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

• Responsible for taking orders and serving food and beverages to guests
• Polite friendly and well grown
• Verifying the identification and of any customers who order alcoholic beverages
• Submit food orders to the kitchen staffs
• Ensure customers satisfied with their meal
• work with kitchen staffs to resolve any complaints and process customer payments

Responsibilities:

• Collaborating with Process Engineer & Engineering team to establish QC standards.
• Creating documentation for inspection criteria and quality plans.
• Collaborating with QA, Process, and Product teams to address quality issues through corrective action.
• Conducting in-process audits and final quality control audits with the Process team.

Requirements:

• Diploma in Manufacturing/Quality Engineering or equivalents.
• Minimum 1 year of working experience in Electronics Manufacturing Industry.
• Responsible for controlling Supplier Quality Assurance (SQA).
• Oversight of quality control for incoming, in-process, and outgoing products.
• Knowledgeable in ISO 9001, 14001, 13485, and 45001, and FDA requirements.
• Understanding IPC requirements in PCB assembly and quality standards for various manufacturing processes such as plastic molding, die casting, extrusion, metal stamping, and machining parts.

_______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Responsbilities:

• 1. Auto Car Wash
• Customer Service Operator, main role is to direct cars in and out of auto machine.
• Be able to handle automated car wash. machine, handling buttons, customer service.
• Process is fully automated.
• Wipe dry the car.
• 2. Manual Car Wash
• Using high jet spray to rinse the car, soap and vacuum internal of the car.
• Dry the car, direct car to exit.

Requirments:

• Training will be provided.
• Shift work required.

__________________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Responsibilities:

• Manage technical transfer of products/projects in assembly, testing, and customer interactions.
• Offer technical support for manufacturing and testing during product builds.
• Assist QC with technical support in resolving RMA issues.
• Support QA in compliance, regulatory matters, customer interactions, and audits.

Requirements:

• Diploma in Electronics Engineering and above.
• Minimum 2 years of working experience in Electronics Manufacturing Industry.
• Skilled in managing product/project manufacturing, transfers, and troubleshooting.
• Experienced in PCBA manufacturing and testing for products/projects.
• Preferably experienced in a manufacturing environment with ISO13485 and FDA standards.

_______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Requirements:

• Polishing and waxing of vehicle.
• Able to handle car polishing machine.

Responsibilities:

• Traning will be provided.
• Shift work required.

__________________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Responsibilities:

You will be part of a team to provide facilities management services to our client's sites, managing camps that focus on Outdoor Adventures Activities. You will be required to carry out regular inspections to the sites and its facilities to maintain a high service delivery level. You will supervise and manage contractors on the scheduled maintenance of various functions and systems within the sites.

Requirements:

• You shall possess NITEC certification with a minimum of 5 years of relevant experience
• Possess good hands-on knowledge on maintenance works
• Having a Class 3 driving licenses will be an additional advantage
• Willing to work offshore, embarking from Punggol Point Jetty and approximately 7 minutes ferry to the premises
• Working hours : Mon – Fri (8.30am to 5.30pm), Alt Sat (8.30am to 12.30pm)
• Comfortable to work night shift (6pm to 6am) and morning shift (7am to 4pm) when required

• 1) Shall ensure the daily operations of various sites assigned and liaise with clients on the requirements
• 2) Arrange for daily staff deployments to various sites and ensure company does not incur any liquidated damages on the projects
• 3) Rostering of monthly schedules
• 4) Coordinate with site in charge on backlog if any
• 5) Rectify on site issues with workers or clients upon receiving feedback
• 6) Reporting of daily attendance to head office and to submit and ensure timesheets are all in proper orders
• 7) Prepare monthly financial reports for various operations projects
• 8) Arrange for coverage in case of absence of staff and able to hands on in event of no coverage
• 9) Candidate must be independent and proactive to provide suggestions and solve problems with initiative
• 10) Candidate shall possess class 3 licence
• 11) Candidate shall respond to any business or projects assignment regardless of time in event of need

Responsibilities:

• Report to Project Director on project management, site management, and risk control to achieve project goals.
• Handle construction planning, scheduling, baseline programs, and coordinate with consultants, contractors, and suppliers.
• Monitor project schedules and report progress according to the baseline program.
• Assist PD in preparing project reports (e.g., monthly reports, VO management, EOT assessments).
• Liaise with clients, authorities, consultants, subcontractors, and suppliers on project matters, providing technical and non-technical solutions.
• Conduct technical reviews to ensure contractual compliance and timely completion.
• Support the Contracts Department with tenders, including drawings, method statements, proposals, and claims preparation.
• Attend meetings with clients, consultants, and contractors to ensure progress remains on schedule.
• Oversee quality control, safety, and EHS practices on-site, identifying high-risk activities and approving method statements.
• Undertake additional duties as assigned by management.

Requirements:

• Diploma and above in Civil Engineering or equivalents.
• Minimum of 5 years of relevant working experience.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

DUTY AND RESPONSIBILITY:

• Assist the project manager in areas such as contract management, cost control, schedule monitoring and coordination, engineering and design reviews, risk assessments and procurement related issues of projects.

• Coordination with inter-related departments to meet the progress and budget.

• Prepare of material take-off and cost preparation of tenders.

• Co-ordinate with the site construction team for installation, testing and commissioning works.

• Prepare method of statement, for various progress reports, claims and risk assessments for various installation works as well as inspection and test plans.

QUALIFICATION AND EXPERIENCE REQUIRED

• Possess a degree or diploma in electrical or instrumentation

• Minimum 5 years work experience as electrical & instrument project engineer in oil & petrochemical construction industry

There is an immediate vacancy for a Project Accountant to provide on-site full-time support to one of PM Group’s key pharmaceutical clients in Singapore. The role will mainly involve Costing, CAPEX & Project Accounting, Statutory Reporting and Business Partnering for the Engineering team.

Key Responsibilities:

• Assessing commercial performance of projects and reporting on same
• Ensuring that correct financial processes, strong controls and good governance are in place as projects progress
• Reconciliation and reporting of third party project costs on a continuous basis
• Completing monthly project cashflow forecasts
• Liaising closely with the Engineering team and addressing commercial issues from a project and risk point of view
• Dealing with a wide range of commercial and financial issues as they arise
• Providing comprehensive, high quality analysis to aid and support business decision makers both at a project and operations level
• Completing monthly reconciliations of specific project accounts
• Working closely with the Accounts Payable and Billing Teams
• Liaising with a variety of other functions, such as HR, Legal and Tax, on resolving project issues as they arise
• Supporting annual and client audit activities
• Performing a variety of other finance ad-hoc duties as required

Key Requirements

• Qualified Accountant (ACCA) with 5 years of project finance experience
• Proven track record of providing commercial support to Operations
• Clear communicator with excellent interpersonal skills and the ability to build strong business relationships
• Proficiency in SAP accounting software would be an added advantage

As ANCS (Automation, Navigation & Control Systems), we transform how vessels perform to create the safest and most efficient journey for our customers – always with the vision in mind to navigate towards a more sustainable maritime industry. With our rich history of pioneering maritime technologies, we have defined industry benchmarks.

To be better tomorrow, we need the right talents today to complement our strong team of 650 employees in over 10 countries across the globe with the right skills, experience, and a winning attitude.

Nacos Marine Singapore is looking for Project Coordinator to join our team.

This is a permanent opportunity, located at Jurong East, Singapore.

About the position:

As a Project Coordinator you will perform administrative and clerical duties for NACOS Marine Singapore.

In this position, your work will focus on these responsibilities:

• Scheduling meetings, appointments and deliverables.

• Assist with travel arrangements according to company regulation(s)

• Preparing and editing documents, reports and presentations.

• Assist with projects financials (accounting and book-keeping tasks) using SAP.

• Assist with project related purchase using SAP

• Ordering and managing office supplies

• Assist with project related deliveries

• Welcome visitors and clients and assist with the preparation of meeting room, presentations etc

• Write meeting memos

• Supporting other staff members and departments as needed

To be successful in this role, we expect you to have:

• Diploma in office administration, business administration, or related field

• Min 2 years work experiences in similar position

• Good interpersonal skills with ability to work both independently and as part of a team

• Excellent planning and time management skills

• Excellent organizational and coordination skills

• Attention to detail and accuracy

• Ability to handle pressure and deadlines

• Capable of adjusting to a dynamic business environment

• Proficiency in Microsoft Office, Planning tools, SAP etc

Please note that according to Wärtsilä policy, voluntary consent for a background check is required for candidates being considered for this position.

Why you and us?

We at Wärtsilä ANCS believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and cocreation is the true basis of our innovation. We have courage to see opportunities and take initiative.

We are authentic and honest, and we strongly believe in that by being your own true self you can accomplish so much more. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition?

We have an amazing team, and we are excited about our work and the impact it has on building sustainable societies. We are looking to find a colleague with this shared passion for smart technologies and a sustainable future.

Contact & next steps

Please submit your application before the deadline through our Careers portal. After submitting your application you’ll receive a confirmation email. Applications through email will not be considered or responded to.

In case of any questions, reach out to (only for questions from direct job applicants, applications through email will not be recorded or responded to):

Hyun Joo Kim
Talent Acquisition Partner

Email: [email protected]

Responsibilities:

• Proficient in reading electrical and ELV schematic diagrams.
• Coordinate with Clients/Sub-Contractors on project and maintenance matters for smooth site execution.
• Review contract specifications and prepare variation orders as required.
• Perform engineering design, load, and fault calculations.
• Resolve technical issues related to installation, commissioning, and testing.
• Ensure installations comply with approved drawings, method statements, project specifications, and standards.
• Attend site meetings to discuss and resolve issues with Clients/Sub-Contractors.
• Assist Project/Site/Construction Manager in monitoring project progress.

Requirements:

• Minimum ITE in Electrical Engineering or equivalents.
• Experienced in project management for industrial and commercial projects.
• MRT project experience is an added advantage.
• Knowledge of design phases or street lighting work is a plus.

_______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

• Job location: Jalan Buroh (West area)
• Hybrid working arrangement.
• Company Transport at multiple MRT stations.
• DKSH is a certified Great Place to Work!

General Responsibilities:

Customer Care Centre (CCC) Operations:

• Support Business Operations Manager on identifying, evaluating, and driving operations excellence in processes and call agents’ efficiency.
• Support Business Operations Manager on ensuring timely execution of all continuous improvement initiatives.
• Support Business Operations Manager to lead cross-functional collaboration between CCC and CM to ensure pricing maintenance accuracy and timeliness.

Client Management (CM) Operations

• Support Business Operations Manager on ensuring operational excellence of client management team with regards to successful fulfilment of clients’ key performance index and achieve high clients’ satisfaction scores
• Support Business Operations Manager on the negotiation process for renewal. Preparation of contracts, providing accurate inputs on pricing and contract terms.
• Support Business Operations Manager to establish relationships and identify upselling opportunities (Value Added Services) for existing clients.
• Support Business Operations Manager on assessing the current business profitability to ensure long-term sustainability and retention of profitable clients / business lines.
• Manage business integration process for new clients to ensure smooth client integration.

Job Requirements:

• Demonstration of operational experience in applying project management principles for medium- to large-sized projects in similar industries for 3/4PL service.
• Demonstrate business acumen, analytical and business analysis skills.
• Comfortable working with data and data analytical tools/applications to develop and present dashboards and analytical reports.
• Demonstrate skills in market research and audit.
• Proven client and customer account management skills
• Demonstrate ability to manage global/regional/country level assignments and projects.
• Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions.
• Demonstrate fluency in English (both written and spoken)