Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Primary Objectives of Position

• To lead and manage the safety, security and emergency planning programmes of the rail business area in ensuring that the operational standards of safety and reliability are maintained

Major Responsibilities

• To lead the safety, security and emergency planning section, accountable for the administration of security standards, codes of practice, emergency planning and business continuity related programmes.
• To lead the development of new and existing general procedure relating to safety, security and emergency planning
• To lead the development of education and awareness programmes for safety, security and emergency planning.
• To support in the pre-audit activities for LTA audits.
• To support Head of Rail Risk to ensure effective management of the rail business operating risks and the Enterprise Risk Management risk register.
• Oversee the planning and operation of security system and infrastructure for rail depots and stations, in compliance with LTA CP6 and requirements of the relevant authorities.
• Responsible for planning and co-ordination of emergency drills and exercises involving Rail Business.
• Responsible for the formulation, planning and implementation of procedures and tasks for emergency planning to ensure compliance of LTA CP7 and business continuity in Rail Business.
• Collaborate with internal and external agencies to security awareness for the business area
• Collaborate with internal and external agencies to drive emergency planning initiatives and plans
• Any duty assigned by the Head of Department

Specific Safety Responsibilities

• Perform work safely according to Operating Rules and Procedures.
• Perform Monthly Executive Safety Observation Checks

Job Specifications

Minimum Education / Qualifications

• Degree/Diploma in any discipline.

Minimum Years of Relevant Experience

• Minimum 8 years of work experience relevant to safety and security management or railway operations.

Knowledge/Skills

• Acceptable interpersonal skills e.g. negotiation, communication.
• Acceptable procedure, instruction or report writing skills

- Assist in ensuring smooth, efficient and timely execution of all day-to-day operational process including but not limited

to conduct site inspections, provide training, prepare operations reports and other administrative duties.

- Assist in operations on ground as and when required.

- Required 24/7, fast reaction, high reliability and flexibility.

- Might have rotating shift (Morning/Night Shift).

Be a Part of Something BIG!

Are you a seasoned professional with a flair for strategic planning and business development? We're seeking a dynamic individual to support the development of our wholesale roaming business. Apply now and shape the future of our business!

Make an Impact by

• Devising strategies and plans for wholesales roaming business.
• Leading exploration on wholesales roaming business opportunities in Singapore and overseas markets.
• Preparing commercial proposals for potential clients.
• Coordinating with technical teams to prepare technical proposals for potential clients.
• Closing sales deals and contract management with clients.
• Preparing business case to justify the commercial deals.
• Preparing and following up contract with customers.
• Assisting with end-to-end projects roll out and management.
• Assisting in after sales support client services including billing and invoicing.
• Budgeting and forecasting for wholesales roaming business.
• Frequent Travel is required.

Skills for Success:

• Min Degree
• At least 5 years in Telecommunications/Sales
• Experience in Roaming Wholesale
• Experience in cold-calling
• Proficient in MS Excel
• Excellent communication skills, both written and oral

Rewards that Go Beyond

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Business Development Assistant Manager Job brief

We are looking for an ambitious and energetic Assistant Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Assistant Manager Responsibilities

· Develop a growth strategy focused both on financial gain and customer satisfaction

· Conduct research to identify new markets and customer needs

· Arrange business meetings with prospective clients

· Promote the company’s products/services addressing or predicting clients’ objectives

· Prepare sales contracts ensuring adherence to law-established rules and guidelines

· Keep records of sales, revenue, invoices etc.

· Provide trustworthy feedback and after-sales support

· Build long-term relationships with new and existing customers

· Develop entry level staff into valuable salespeople

· Developing growth strategies and plans

· Managing and retaining relationships with existing clients

· Increasing client base

· Having an in-depth knowledge of business products and value proposition

· Writing business proposals

· Negotiating with stakeholders

· Identifying and mapping business strengths and customer needs

· Researching business opportunities and viable income streams

· Following industry trends locally and internationally

· Drafting and reviewing contracts

· Reporting on successes and areas needing improvements

· Contacting potential clients to establish rapport and arrange meetings.

· Planning and overseeing new marketing initiatives.

· Researching organizations and individuals to find new opportunities.

· Increasing the value of current customers while attracting new ones.

· Finding and developing new markets and improving sales.

· Attending conferences, meetings, and industry events.

· Developing quotes and proposals for clients.

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

Business Development Assistant Manager Requirements

· Proven working experience as a business development manager, sales executive or a

· relevant role

· Experience in sales, marketing or related fields.

· Strong communication skills and IT fluency.

· Ability to manage multi-task.

· Excellent organizational skills.

· Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

· Proficient in Word, Excel, Outlook, and PowerPoint.

· Comfortable using a computer for various tasks.

· Time management and planning skills

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Position Summary / Project Description

Your work will involve RPA project management and business analysis, driving the successful and timely completion of all RPA initiatives, and acting as the single point of contact for RPA related activities. Technical knowledge is required.

Role and Responsibilities

• Act as single point of contact for all RPA matters

• End-to-end Project management of multiple concurrent projects including reporting

• Identify and assess RPA opportunities

• Facilitate business prioritisation and grow the automation pipeline

• Conduct user requirements workshops for process analysis and documentation

• Manage team logistics & RPA systems including tech architecture

• Coordinate internal resources and third parties/vendors as required

• Drafting of PDD and ensuring timely sign-off

• Working with developers on SDD

• Support all CR & RPA bug fixes

• Manage risk, mitigation and contingency

• Address any impediments in the lifecycle

Requirements / Qualifications

• Tertiary qualification in IT, Business or related disciplines

• RPA SME with working experience with RPA for enterprise IT environments

• Certification in any RPA Tools (AA, BluePrism, Kryon, UiPath, etc)

• Solid project management skills

• Good technical understanding of the SDLC & Solution Architecture

• Knowledge in process improvement, design thinking, lean six sigma or equivalent

• Knowledge in Agile/ Scrum methodology

• Experience with handling of audit matters and IT security risks

• Good professional written and verbal communication skills

• Work independently and proceed with objectives without supervision

• Ability to cope in a fast-paced and dynamic environment

• Cloud experience is advantageous

Job Responsibilities:

• Plan, coordinate, and oversee carpentry installation projects from initiation to completion

• Collaborate with clients and subcontractors to ensure project requirements are met

• Conduct site visits and assessments to determine project scope, timeline, and resource requirements

• Develop detailed project plans, schedules, and budgets

• Procure materials, equipment, and subcontractor services necessary for project execution

• Manage project teams, including carpenters, laborers, and subcontractors, to ensure work is completed on time and within budget

• Monitor project progress and performance, identifying and addressing any issues or delays promptly

• Ensure compliance with safety regulations and company policies throughout the project lifecycle

• Communicate effectively with stakeholders, providing regular updates and addressing any concerns or questions

• Oversee quality control and inspection processes to maintain high standards of workmanship

• Interpret blueprints and construction plans to meet project specifications

• Measure, cut, shape, assemble, and join materials (wood, fiberglass, drywall, etc.) according to requirements

• Install structures and fixtures such as windows, doors, cabinets, molding, and hardware

• Follow safety guidelines and maintain a clean and organized work environment

Job Requirements:

• Proven experience as a project manager in carpentry and renovation works

• Strong knowledge of carpentry techniques, materials, and equipment

• Excellent leadership, communication, and interpersonal skills

• Ability to manage multiple projects simultaneously and prioritize tasks effectively

• Attention to detail and problem-solving abilities

• Understanding of building codes, regulations, and safety standards

• Proficient in using hand and power tools

• Ability to read and interpret technical documents and drawings

• Strong attention to detail and accuracy

Responsibilities

Project Planning and Coordination:

Collaborate with the project management team to develop project plans, timelines, and budgets for HVAC projects.

Ensure compliance with project specifications, codes, and industry standards.

Coordinate and schedule project activities, subcontractors, and resources effectively.

Design Review and Analysis:

Review HVAC system design drawings and specifications to identify potential issues or improvements.

Perform engineering calculations and simulations to optimize system performance.

Provide input and technical guidance during the design phase.

Material Procurement and Vendor Management:

Assist in the procurement of HVAC materials and equipment.

Evaluate and select vendors and suppliers based on cost, quality, and reliability.

Maintain strong vendor relationships and ensure timely deliveries.

Quality Control and Inspection:

Implement quality control processes to ensure HVAC systems meet project requirements.

Conduct regular site inspections to verify workmanship and compliance.

Identify and address any deviations from project standards.

Documentation and Reporting:

Maintain accurate project documentation, including drawings, change orders, and progress reports.

Prepare and submit regular project status reports to the project management team.

Document and address any project-related issues or disputes.

Safety and Compliance:

Ensure that all HVAC installations comply with safety regulations and industry standards.

Promote a culture of safety among project team members and subcontractors.

Conduct safety audits and address any safety concerns promptly.

Client Communication:

Act as a primary point of contact for clients regarding HVAC project updates and inquiries.

Address client concerns and seek opportunities for additional services.

Budget and Cost Control:

Monitor project budgets and expenditures to ensure they align with project plans.

Identify cost-saving opportunities and implement cost control measures.

Qualifications

Bachelor's degree in Mechanical Engineering or related field.

1-2 years of experience in HVAC engineering and project management.

Strong knowledge of HVAC systems, design principles, and industry best practices.

Proficiency in AutoCAD, HVAC design software, and project management tools.

Excellent communication, leadership, and teamwork skills.

5.5 days /week

Mon - Fri : 0830 to 1730 hrs

Sat : 0830 to 1230 hrs

Job Responsibilities :

1. Drive light-duty trucks or vans to load goods from where to where.
2. Ensure the safety and integrity of goods during transportation by taking necessary protective measures to prevent damage or loss of goods.
3. Adhere to traffic regulations and company-established transportation policies, ensure safe driving, and cooperate with traffic control authorities when necessary.
4. Conduct regular vehicle inspections and maintenance to ensure vehicles are in good working condition, promptly report any malfunctions or repairs needed.
5. Maintain effective communication with customers and internal teams, provide timely updates on goods transportation status, and address customer needs and issues.
6. Adhere to the company's work schedule and perform additional job tasks as required to ensure timely delivery of goods.

Job Description & Requirements

Job Description:

· Assist Project Manager

· Oversee the direction of the project, ensure compliance of specifications and requirements

· Responsible for general on site technical and engineering matters

· Liaise with Sub-Contractors & Consultants, Client and other stakeholders

· checking and preparing site reports, designs and drawings

· maintaining quality control procedures

· Overall projects planning, scheduling, monitoring and updating to meet targets.

· Ensuring & assessing site safety to minimising risk

· Other adhoc assigned

Job Requirements:

Diploma in Engineering (Electrical or Mechanical), Specialist Diploma in M&E coordination

Minimum 3 years of relevant experience

Salary: $3,000.00 - $3,600.00

YOUR ROLE

You will play Active role in Asia Pacific (except China) Region Business management team to

• Drive change management and operations in the region for Customer Demand business process.
• Support operational excellence of Sales & Marketing teams in the Region through Deep Understanding, Collaborative and Innovative approach.

JOB DECRIPTION

• Facilitate Change management in the region related to Corporate/Local initiatives in the domain of Sales & Marketing and represent the region Effectively in global process-design workgroups (for the process under responsibility).
• Responsible for maintaining consistency between steps of the complete cycle from Customer-Demand-Forecast to Revenue Targets considering various steps of Supply-Chain.
• Working with cross-functional stakeholders as Sales and Marketing Teams, Demand Planning, Supply-Chain, Information Technology or other related ST verticals.
• Ensure smooth business process operations & efficient work practices in Customer service, Sales and Marketing operations.

PROFILE

• Degree in Business management / Information Systems with at least 8 years’ working experience in multi-cultural environment.
• Proven record of deep understanding and analyzing complex business processes and associated analytics.
• Effective Communication and Negotiation skills with flexibility to travel in the region.
• Past experience preferred in forecasting, or a planning role with a particular emphasis on demand, inventory planning, analysis, and modeling.
• Business understanding of market and customer landscape for automotive/or industrial /or distribution channels in a semiconductor company.
• Exposure / experience in one of Customer Demand-Forecasting / Supply-Chain / Integrated-Business-Planning processes will be an added advantage.

Preparation

• Learn the operation process of the bakery department

- Advance preparation, weighing is done accurately, check extensibility and following the daily mixing schedule

• Dividing - Understanding the characteristics of each dough and able to perform troubleshooting

• Shaping - Understanding the amount of portion filling, roll up without damaging the dough, shape properly and according to the procedure

• Baking - Understanding and following the baking procedure and process

• Filing - Can weight correctly and understand the expiration date of each filling

• Sanitation – Understand and follow the correct cleaning procedures

• Other duties – Any ad-hoc duties as required by the manager such as housekeeping

YOUR ROLE

Active role in Asia Pacific (except China) Region Business management team to oversee the Demand Planning Process with the aim to create a reliable, unbiased unconstrained demand plan on a specific horizon and perimeter

JOB DECRIPTION

• Contribute to create the unconstrained demand plan on a specific perimeter and horizon
• Use forecast accuracy metrics to draw insights and make recommendations on forecasting modes mix optimization
• Identify biases in forecasting methods (Stat Forecast, Delfor, Backlog, etc.) and engage stakeholders to drive continuous improvements actions (Sales Org., Data Science Team)
• Develop a strong understanding of demand drivers on the short term (Demand Sensing) by continuously collaborating with market, customer, and product experts and identifying relevant data sources
• Perform week over week variance analysis and document key assumptions
• Continuously monitor forecast accuracy metrics to draw insights and make recommendations on forecasting modes performance and mix optimization
• Challenge structural root causes pertaining to each forecasting methods using data analytics : Delfor bias, Backlog volatility or coverage within frozen window, biz model applicability, etc.
• Work with Data Science team to guide the development of explorative analytics and statistical forecast models (e.g., providing clear targets, identifying potential drivers/biases)
• Interface with Sales Unit in the region and Group/Central Supply chain team to analyze gaps at executional level vs plan (forecast did not materialize, unconstrained demand not fully served, etc. )

PROFILE

• Excellent analytical skills, ability to synthesize information, understand big picture and present logical recommendations.
• Strong communication and interpersonal skills essential to effectively interact with all teams, areas and levels of business affecting the demand process
• Ability to deliver work in a fast-paced environment with urgency.
• Experienced with Excel and Power BI
• Business understanding of market and customer landscape for automotive/or industrial /or distribution channels in a semiconductor company
• Understanding of IT systems and infrastructure
• Past experience preferred in forecasting, or a planning role with a particular emphasis on demand, inventory planning, analysis, and modeling

[What you will be working on]

• Understand the basics of metadata and how it is useful.
• Exploring AI-based solutions for metadata enhancement.
• Identifying and evaluating different AI techniques and models for metadata generation.
• Conceptualizing innovative approaches to address specific challenges in metadata enhancement.
• Applying AI techniques to the enhancement of metadata, with a focus on titles, abstracts, and subject headings.
• Implementing and fine-tuning pre-existing AI models and frameworks for metadata improvement.
• Experimenting with prompt engineering, fine-tuning, and retrieval-augmented generation methods for metadata generation.
• Managing and preprocessing data, including cleaning and organizing metadata.
• Troubleshooting and addressing data quality issues encountered during AI-based metadata generation.
• Documenting and maintaining records of the metadata enhancement processes and any issues resolved.

[What we are looking for]

• Students from Computer Science, Artificial Intelligence and Data Science related courses are preferred.
• Students with a proficiency in Python programming and knowledge in Natural Language Processing (NLP).
• Familiarity with AI frameworks and tools such as PyTorch and Hugging Face Transformers.
• Ability to conduct literature reviews focusing on AI concepts and applications.
• Strong problem-solving skills in technical environments.
• Aptitude for detailed documentation in AI projects.
• Effective communication skills, both written and verbal.
• Keen research interest in AI technologies and their evolving landscapes.
• Demonstrated critical thinking abilities.
• Adaptability in dynamic and technologically driven contexts.
• Capacity for teamwork and collaboration in project settings.
• Curiosity and a proactive approach to learning and innovation.
• An experimental mindset, open to exploring and testing new ideas.

Duration: 3 months

Working Location: 3 Changi South Street 2 #03-00 Xilin Districentre Tower B Singapore 486548 Singapore

Shortlisted candidates will be contacted for an interview.

• Responsible for teaching business studies subject to the students.
• Develop lesson plans in line with curriculum objectives.
• Present lessons that cater to the needs of all the students within the class.
• Checking of notebook, preparing worksheets, setting question papers.
• Conducting practical lessons.
• Supervising and grading examinations, and, at the end of the semester or year, grading each student.
• Handling other duties related to subject according to requirement of the School.

[What you will be working on]

• Understand the basics of metadata and how it is used by staff, systems and members of the public.
• Become familiar with NLB’s digital music and arts collection and how it is being made discoverable to users.
• Conduct research on the practices of other institutions with digital music, arts and cultural heritage collections.
• Compile a report on recommendations to improve and enhance the metadata and processes to create it, including the use of automated tools.
• Develop a workflow for metadata enhancement and share results of the report through presentations and reports.
• Execute the recommended changes to enhance the metadata.
• Document and maintain records of the metadata enhancement processes and any issues resolved.

[What we are looking for]

• Students from Information Science/Studies, History and Library/Archives related courses are preferred.
• Familiarity with the use of Excel and other data analysis tools.
• Effective communication skills, both written and verbal.
• Demonstrated critical thinking abilities.
• Capacity for teamwork and collaboration in project settings.
• Curiosity and a proactive approach to learning and innovation.
• Interest in local music, arts and cultural heritage would be advantageous.

Duration: 3 months

Working Location: 3 Changi South Street 2 #03-00 Xilin Districentre Tower B Singapore 486548 Singapore

Shortlisted candidates will be contacted for an interview.

Business Development Manger Responsibilities:

Develop a growth strategy focused both on financial gain and customer satisfaction

Conduct research to identify new markets and customer needs

Arrange business meetings with prospective clients

Promote the company’s products/services addressing or predicting clients’ objectives

Prepare sales contracts ensuring adherence to law-established rules and guidelines

Keep records of sales, revenue, invoices etc.

Provide trustworthy feedback and after-sales support

Build long-term relationships with new and existing customers

Develop entry level staff into valuable salespeople

Requirements and skills:

Proven working experience as a business development manager, sales executive or a relevant role

Proven sales track record

Experience in customer support is a plus

Proficiency in MS Office and CRM software (e.g. Salesforce)

Proficiency in English

Market knowledge

Communication and negotiation skills

Ability to build rapport

Time management and planning skills

BSc/BA in business administration, sales or relevant field

[What you will be working on]

• Conduct research on various design solutions for NL Building infrastructural projects such as NL L1 Place Making, L5 Arts Collection Library, ad hoc fitting out works for offices and LKCRL gantries activation; which will commence in early 2024 and are to be completed before end 2024.
• To pitch ideas/proposals to relevant stakeholder, write minutes, document process and approvals as well as monitor timeline.
• To manage contractors for ongoing projects to ensure that requirements are being executed as per expectations.
• Other administrative support for the above projects and weekly project updates for Project & Space Management Department.

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

[What you will be working on:]
•    Manage Product Users’ Engagement by supporting Product Managers in developing strategies and plans to engage internal and external stakeholders to launch, implement, drive adoption, awareness, and education of Products, such as NLB Mobile App, Seat Booking System, Express Borrowing Gantry, and also future Products such as Content Discovery app. 
•    Assist Product Managers to collect and collate Product data from multiple channels, e.g., web statistics, app statistics, user feedback and perform basic analysis to help Product Managers better understand the asks and needs of the users with simple insights. Work closely with other data teams to track results and translate insights into actions.
•    Assist Product Managers in managing the Product Backlog by recording new user stories and setting initial priority for them. Follow up with Product Managers to set up regular Product Backlog refinement sessions.
•    Assist Product Managers or ScrumMasters in organising agile activities and to update/ upkeep Agile tools like JIRA, etc.

[What we are looking for:]
•    At least one year of relevant working experience, preferably in a product-focused organisation. Fresh graduates with the relevant knowledge are welcomed to apply.
•    Excellent written and verbal communication skills.
•    Ability to engage stakeholders from all walks of life.
•    Knowledge of agile methodologies and processes (SCRUM, KANBAN, etc.)
•    Comfortable with data and possess basic data analytic skills (e.g., Excel, Tableau)
•    Interest in growing into Product Manager role.
•    Design skills and experience with design tools is added advantage.

Work location will be at the Marine Parade Public Library. As the library is currently closed for renovation, the current work location is at the National Library Building.

Successful applicant will be appointed on a project contract until 31 Dec 2025.

Job Responsibilities:

• Marketing of our franchise products to customers in ASEAN.
• Work closely with our supplier to fully understand their product portfolio and their technological competitive advantages.
• Proactively develop new business markets segment and increase market share.

Job Requirements:

• Diploma/Degree in Electronics or Electrical Engineering
• Excellent interpersonal, communication and presentation skills
• Good analytical skill, highly motivated and result oriented
• Overseas travel is required
• Capable of performing in a high pace environment

As an Institution Business Analyst, your role will be to support the facilities under the cluster in strategic planning, integration, data analytics and developing new innovations in enabling technology to support hospital operations with people management.

Roles and Responsibilities:

Strategic direction

• Direct cluster-focused HIT solutions while enabling required alignment to IT technological governance, cybersecurity and strategic direction
• Support Institution Director in strategic IT planning and management that will address both cluster and institution’s imperatives and be aligned with national HIT directions
• Enable and drive innovation and process improvement in institution and cluster's projects to steer towards transformational change for better outcome

Workplan budgeting

• Collaborate with GCIO and Institution Director to identify IT strategic needs and projects for the cluster and consolidate into the workplan
• Input on high level pre-project assessment and feasibility studies to program
• Plan upcoming projects in conjunction with various stakeholders to ensure synergies for deployment
• Evaluate and prioritise cluster-specific projects for implementation to finalise projects for the work plan

Oversee project approval and delivery

• Manage stakeholders to obtain approval for projects from users
• Collaborate with Program and Project Delivery Teams to determine and manage project requirements and implementation approach, implementation details including technical knowledge, project staffing headcounts, project man-day costs for work plan
• Review risks to ensure that projects are completed on time, meeting requirements and within budget
• Conduct prioritization of projects in work plan and adhoc projects
• Oversee KTLO operations in institution to ensure that SLAs are met
• Oversee the cluster and institution portfolio of projects that projects are delivered according to plan (cost, quality, time) with program teams
• Manage vendors contracted for project delivery or KTLO operations together with program teams

People Management

• Identify the necessary competencies and domain experience required for project delivery and maintenance & support functions
• Determine resource allocation matters such as headcount, location deployment of project teams
• Foster better cooperation, communication, knowledge transfers and competency development amongst cluster, institutions and delivery teams
• Provide supervision to delivery resources dedicated to clusters, which includes providing day to day directions of tasks, review and approval of administrative claims and leave approval

Cluster and Institution Outcomes and KPIs

• Formalise SLAs with cluster and institution users
• Manage and report cluster and institutions portfolio for project development and maintenance & support activities to CIO
• Track KPIs and ensure compliance with target ratings
• Oversee and manage cluster and institution IT audits
• Participate in cluster and institution IT governance, workgroups, hospital operations and project steering committees
• Oversee set-up / participate in cluster / national exercises (e.g. BCP, JCI, DR exercise/ mass casualty/ emergency planning)
• Review relevant cluster policies and procedures (e.g. research data policies)

Qualifications/ Requirements:

• Possess a degree in Computer Science, Computer Engineering, Information Technology or any other relevant discipline
• At least 5-7 years of relevant working experience
• Able to write approval / project funding paper for submission
• CITPM / PMP certification will be an added advantage
• Excellent problem solving skills with good written/communication and interpersonal skills
• Possess strong organisational and customer service skills and able to lead and work with cross functional teams
• Experience in healthcare industry is an added advantage

Responsibilities:

• Define strategy and implement the plan to coordinate and aggregate demand across all Public Healthcare Institution (PHI) through internal and external forums.
• Scan industry and landscape for promising new areas in AI solutions based on MOH’s defined strategic objectives & thematic areas
• Engage users on new tech & pilot explorations, and manage the pilot lifecycle.
• Work with multiple stakeholders to identify, scope and support the implementation of POC, POV, pilot innovation projects, and manage and track life-cycle of innovation projects at each of the Explore, MVP, POC, POV and Scaling stage.
• Share knowledge and information on use cases and work with the funding agencies to identify and evaluate collaborators/providers that offer potential solutions that best suit the needs of users.
• Coordinate and communicate with the funding agencies (if applicable) whose investment and grant objectives are relevant to the potential solution at the POC or MVP stages.
• Participate as internal review and/or evaluation panelists during the screening and selection process as deemed appropriate by department/division.
• Manage AI and tech programmes, track and report to senior management / programme office and retain engagement with the stakeholders throughout the innovation life cycle.

Requirements / Qualifications

• Preferably 10 years’ experience and have hands-on experience in project management, client management of medium to large-scale projects, including innovation projects.
• Strong interpersonal skills with the ability to work with different groups of stakeholders.
• Possess leadership qualities.
• Experience in the healthcare industry or experience in developing different types of incubation programs for startups would also be an added advantage.
• Degree in Computer Science, Computer Engineering, Data Science or equivalent.

Roles & responsibilities:

Project Delivery
• manages the respective projects in terms of planning the detailed strategy, objectives, policies and funding.
• performs detail domain analysis and derive key insights for further planning of work streams to achieve the project's desired outcomes.
• able to see interconnections, anticipate operational issues across all parts of the projects and develop creative strategies to address them.
• He/she is an articulate and influential communicator to both internal and external stakeholders and is able to work well in a team environment.
• builds partnership with internal and external stakeholders.
• Able to garner stakeholders’ expectations and devise management strategy
• Performs secretariat roles in communicating project objectives and progress at key junctures to business stakeholders.
• Analyses in detail the domain landscape and user behaviour to distil insights for a strategy to bridge the gap and achieve the project's outcomes.
• Develops the detailed strategy framework, roadmap, pricing and launch strategies (where relevant) and financial projections for the necessary funding request.
• Manages and improves the project.
• Monitors project execution (high level outcomes).
• Analyses domain and market competitive conditions (if any) that would impact the programme.
• Coordinates with other Synapxe staff planners to assess impact of other project changes that may affect the team's projects.
• Generates innovative ideas to enhance the project's components such as a product improvement to meet anticipated user demands.
• Works with delivery team to forecast and anticipate project needs or challenges beyond the current defined workstreams and funding time line.
• He/She puts up additional funding request in response to changes to strategy or product requirements.

Service Operations
• Ensures the delivery and optimization of operational processes and procedures for maximum efficiency while maintaining quality standard.
• Responsible in the implementation of new processes and procedures and is a subject matter expert in technology and/or business domain. The focus is to improve customer experiences and system resiliency.
• He/She is expected to have broad experience in the recovery of service health issues impacting service performance.
• Possesses good leadership skills covering planning and management as well as to drive the Service Operations Team.
• Able to develop and present proposal to seek approval and secure funds for Initiatives and has a strong ability to ensure compliance to policy and procedures.
• Manages team / multiple work streams and develop plans to deliver IT Support and Operations.
• Serves as Subject Matter Expert and drive organizational capability to effectively apply service operations and maintenance framework.
• Able to recommends approaches to improve efficient and quality of service operations.
• Develops blueprints for operational support material for disciplines of applications are concise and complete. Covering (internal security and technology standards)
• Able to validates and tracks applications with blueprints, drive adoption and address challenges to adoption.
• Handle planning of the budget and resources needed to fulfil Service Operations Activities.

Requirements/Qualifications:

• Degree in Computer Science, Computer Engineering or equivalent with 8-10 years of relevant experience in project management and service operation (Applications)
• Successful track record in Project Management, User and Vendor Management and leading large-scale projects.
• Successful track record in Service Operations Management.
• Strong business process and analytical skills with the ability to assimilate information quickly, while being able to communicate complex requirements and issues clearly and concisely.
• Good oral and written communication skills as well as good presentation skills with ability to conduct presentations comfortably to large group and senior management.
• Strong relationship building, interpersonal skills and leadership, able to work independently as well as in a team.
• Able to adapt to fast changes and work under pressure.
• Experience in healthcare industry is an added advantage.

Responsibilities:

Reporting & assisting the Project Manager for the responsibilities as listed below :-

Responsibility for working with project team members and maintaining complete and accurate record for multiple jobs

Performing clerical suppport functions for project (varies based upon the need) Responsibility for assisting project manager in following up with subcontractor and material supplier compliance issues

Assist project manager to understand the specific needs

Assist in tracking submittals and RFT's, meeting minutes, ensure proper documents and others needs as required

Requirements:

Possess knowledge of interior fit-out and project management

Minimum 2 years experience

Able to read blueprints, interior fit-out drawings and floor plans

Competent in software skills such as Ms Office and AutoCAD