We're in search of a Business Analyst who will act as a crucial link between our company and our customers. Your role will entail a combination of analytical thinking and exceptional customer service to assist clients in diagnosing and resolving technical issues. Additionally, you will have the opportunity to create and implement plans for improving customer support and utilizing insights from support issues to influence future product designs and business processes.

We're seeking a natural problem-solver who enjoys assisting others and can easily explain technical details. As the guardian of our customers' trust, you'll be responsible for providing them with prompt and accurate solutions to their technical issues. If this sounds like you, we'd love to meet you!

Responsibilities

• Provide the first level of support, work with and ask customers targeted questions to quickly understand and diagnose root cause of the issue, troubleshoot and/or escalate to the relevant teams.
• Research and identify solutions to common issues; document and maintain a knowledge base for Frequently Asked Questions so that end-users can look up solutions independently.
• Develop mitigating and/or preventive solutions to optimize efforts spent on customer support, including establishing problem solving guidelines, checklists, or other materials to improve response to recurring or routine user problems.
• Generate summary reports; analyse and present support trends and patterns to inform business needs or technical requirements.

Qualifications:

• Diploma or Bachelor’s degree in any field. Strong interest in working with computer applications and software.
• 3-5 years of proven experience in a Business Analyst or similar role, preferably within professional services or client-facing environments.
• Strong critical thinking and problem-solving skills: even when you do not have the solution to the problem, you know how to get the solution; this includes the ability to know what questions to ask
• Exceptional interpersonal and communication skills: able to articulate effectively in writing and verbally
• A quick learner and displays high willingness to learn
• Attitude: possess determination and commitment to strive towards excellence in everything you do. No detective leaves a case unsolved.
• Able to work independently and as a team: able to support multiple requests concurrently, able to multi-task and stay organized in a fast-paced environment.
• Possess a keen interest to pursue a career in tech. Those without tech experience are welcome to apply, subject to certain job roles where some tech experience may be required.

Benefits

• Opportunity to work with a high-value enterprise-level software that applies cutting edge AI-based optimization technology.
• Hone your ability to apply analytical & technical skills apart from a pure customer service role.
• Mentorship to manage internal and external stakeholders.
• Diverse opportunity for career advancement

We are looking for an experienced Senior Business Analyst to play a pivotal role in bridging the gap between our organization and our clients within the professional services sector. In this role, you will apply your analytical expertise and outstanding client engagement skills to identify and resolve business and technical challenges while driving improvements in our service delivery processes. Additionally, you will leverage insights from client interactions to enhance business strategies and operational efficiencies.

We are seeking a solution-oriented professional who enjoys collaborating with clients and can effectively communicate complex business and technical concepts. As a trusted advisor to our clients, you will be responsible for delivering prompt, accurate solutions that meet their needs. If you excel in a dynamic environment and are passionate about making an impact, we would love to hear from you.

Responsibilities

• Act as the primary point of contact for clients, working closely with them to understand and diagnose business challenges, troubleshoot issues, and escalate as necessary.
• Research and develop solutions for common business and operational challenges; create and maintain a comprehensive knowledge base that empowers clients to address routine issues independently.
• Implement preventive measures and solutions to streamline service delivery, including developing best practices, guidelines, and checklists to improve response to recurring challenges.
• Generate reports and analyze client data to identify trends and insights, providing actionable recommendations that shape future business processes and service offerings.

Qualifications:

• Diploma or Bachelor’s degree in any field. Strong interest in working with computer applications and software.
• 5-7 years of proven experience in a Business Analyst or similar role, preferably within professional services or client-facing environments.
• Strong analytical and problem-solving skills, with the ability to quickly understand and resolve complex business challenges.
• Exceptional communication and interpersonal skills, capable of articulating business and technical solutions to both clients and internal teams.
• Proficient in data analysis and reporting tools, with experience in delivering insights to support business decisions.
• Self-motivated and able to manage multiple projects and priorities in a fast-paced environment.
• Familiarity with professional services workflows, as well as experience with Agile or Scrum methodologies, is a plus.

Benefits

• Opportunity to work with a high-value enterprise-level software that applies cutting edge AI-based optimization technology.
• Hone your ability to apply analytical & technical skills apart from a pure customer service role.
• Mentorship to manage internal and external stakeholders.
• Diverse opportunity for career advancement

Job Description

The Construction Project Engineer is responsible for overseeing and coordinating construction projects from inception to completion. This role involves managing project schedules, budgets, and resources, ensuring compliance with safety regulations, and liaising between contractors, clients, and stakeholders to achieve project goals efficiently and effectively.

Key Responsibilities:

• Assist in the development and review of project plans, schedules, and budgets.
• Coordinate with architects, engineers, and contractors to ensure project requirements and specifications are met.
• Monitor project progress and performance, making adjustments as necessary to ensure project milestones and deadlines are met.
• Manage and resolve any issues or conflicts that arise during the construction process.
• Ensure adherence to project specifications, industry standards, and regulatory requirements.
• Conduct regular site inspections to monitor construction quality and compliance with safety regulations.
• Implement and enforce safety protocols to minimize risks and ensure a safe working environment.
• Address and rectify any non-conformance or quality issues in collaboration with the construction team.
• Maintain accurate project documentation, including contracts, change orders, and progress reports.
• Prepare and submit regular project status reports to stakeholders and management.
• Document and manage project changes, ensuring proper approval and integration into project plans.
• Assist in the preparation and management of project budgets, tracking expenditures and ensuring cost control.
• Address client inquiries and concerns promptly and professionally.
• Facilitate meetings and provide updates on project progress and issues.
• Proficiency in CAD software is essential for preparing and reviewing technical drawings and designs.

Job Requirements:

• Candidate must possess at least 3 Years of working experience in the related field
• Posesses Diploma or Degree in Civil Engineering/Construction/Structural or any equivalent
• Preferably Junior Executive specialized in Engineering - Civil/Construction/Structural or equivalent

Job Description

The Project Supervisor is responsible for overseeing the daily operations of a construction project, focusing on supervising precast deliveries, managing Requests for Information (RFIs), and recording and addressing project delays. This role ensures that work is executed according to project specifications, timelines, and quality standards while maintaining effective communication with stakeholders.

Key Responsibilities:

• Oversee the delivery, handling, and installation of precast components to ensure they meet project specifications and schedules.
• Coordinate with suppliers and subcontractors to schedule deliveries and manage any logistical challenges.
• Inspect precast materials upon arrival to confirm quality and compliance with design requirements.
• Identify and raise RFIs to clarify project details, resolve design conflicts, or address discrepancies.
• Collaborate with project managers, architects, and engineers to obtain timely responses to RFIs.
• Document and track the resolution of RFIs to ensure that issues are addressed and integrated into the project.
• Monitor project progress and document any delays or disruptions affecting the project schedule.
• Report delays to stakeholders and provide regular updates on the status and impact of the delays.
• Supervise daily operations on the construction site, ensuring adherence to project plans, quality standards, and safety regulations.
• Manage and coordinate the work of construction workers, subcontractors, and other project personnel.
• Address and resolve any on-site issues or conflicts promptly.
• Conduct regular inspections to ensure work is performed according to project specifications and quality standards.
• Address and rectify any quality issues or non-compliance findings.
• Enforce safety protocols and regulations to maintain a safe working environment for all personnel.
• Conduct safety meetings and inspections to promote and ensure adherence to safety standards.
• Maintain effective communication with project stakeholders, including clients, contractors, and project managers.
• Prepare and submit progress reports, including updates on precast deliveries, RFIs, delays, and other project metrics.
• Document and report incidents, changes, and project developments.
• Ensure compliance with relevant laws, regulations, and industry standards throughout the project.
• Review and enforce adherence to project contracts, permits, and documentation.

Job Requirements:

• At least 1 Year of working experience in the related field is required for this position
• Must possess a proactive attitude, self-motivated, a team player and have strong problem-solving and communication skills
• Relevant experience in RC structure works

Job Description

The Construction Project Engineer is responsible for overseeing and coordinating construction projects from inception to completion. This role involves managing project schedules, budgets, and resources, ensuring compliance with safety regulations, and liaising between contractors, clients, and stakeholders to achieve project goals efficiently and effectively.

Key Responsibilities:

• Assist in the development and review of project plans, schedules, and budgets.
• Coordinate with architects, engineers, and contractors to ensure project requirements and specifications are met.
• Monitor project progress and performance, making adjustments as necessary to ensure project milestones and deadlines are met.
• Manage and resolve any issues or conflicts that arise during the construction process.
• Ensure adherence to project specifications, industry standards, and regulatory requirements.
• Conduct regular site inspections to monitor construction quality and compliance with safety regulations.
• Implement and enforce safety protocols to minimize risks and ensure a safe working environment.
• Address and rectify any non-conformance or quality issues in collaboration with the construction team.
• Maintain accurate project documentation, including contracts, change orders, and progress reports.
• Prepare and submit regular project status reports to stakeholders and management.
• Document and manage project changes, ensuring proper approval and integration into project plans.
• Assist in the preparation and management of project budgets, tracking expenditures and ensuring cost control.
• Address client inquiries and concerns promptly and professionally.
• Facilitate meetings and provide updates on project progress and issues.
• Proficiency in CAD software is essential for preparing and reviewing technical drawings and designs.

Job Requirements:

• Candidate must possess at least 3 Years of working experience in the related field
• Posesses Diploma or Degree in Civil Engineering/Construction/Structural or any equivalent
• Preferably Junior Executive specialized in Engineering - Civil/Construction/Structural or equivalent

Job Description

The Project Supervisor is responsible for overseeing the daily operations of a construction project, focusing on supervising precast deliveries, managing Requests for Information (RFIs), and recording and addressing project delays. This role ensures that work is executed according to project specifications, timelines, and quality standards while maintaining effective communication with stakeholders.

Key Responsibilities:

• Oversee the delivery, handling, and installation of precast components to ensure they meet project specifications and schedules.
• Coordinate with suppliers and subcontractors to schedule deliveries and manage any logistical challenges.
• Inspect precast materials upon arrival to confirm quality and compliance with design requirements.
• Identify and raise RFIs to clarify project details, resolve design conflicts, or address discrepancies.
• Collaborate with project managers, architects, and engineers to obtain timely responses to RFIs.
• Document and track the resolution of RFIs to ensure that issues are addressed and integrated into the project.
• Monitor project progress and document any delays or disruptions affecting the project schedule.
• Report delays to stakeholders and provide regular updates on the status and impact of the delays.
• Supervise daily operations on the construction site, ensuring adherence to project plans, quality standards, and safety regulations.
• Manage and coordinate the work of construction workers, subcontractors, and other project personnel.
• Address and resolve any on-site issues or conflicts promptly.
• Conduct regular inspections to ensure work is performed according to project specifications and quality standards.
• Address and rectify any quality issues or non-compliance findings.
• Enforce safety protocols and regulations to maintain a safe working environment for all personnel.
• Conduct safety meetings and inspections to promote and ensure adherence to safety standards.
• Maintain effective communication with project stakeholders, including clients, contractors, and project managers.
• Prepare and submit progress reports, including updates on precast deliveries, RFIs, delays, and other project metrics.
• Document and report incidents, changes, and project developments.
• Ensure compliance with relevant laws, regulations, and industry standards throughout the project.
• Review and enforce adherence to project contracts, permits, and documentation.

Job Requirements:

• At least 1 Year of working experience in the related field is required for this position
• Must possess a proactive attitude, self-motivated, a team player and have strong problem-solving and communication skills
• Relevant experience in RC structure works

• Lead the bid to win process in Singapore
• Bi-monthly pipeline reporting to service and sector leads to build pipeline confidence and pursuit planning mindset
• Partner with sector leads to establish their brand, execute their plan and create momentum internally, and externally
• Bid management and ensuring that content is client oriented and tailored
• Liaising with management and technical teams to support the creation of tailored, innovative and compliant bid responses in a timely manner
• Actively contribute to strategic bid planning including positioning, go/no go, win theme development, storyboarding and feedback/lessons learnt
• Ensure bids are submitted for review for internal quality assurance and governance processes
• Producing bid documents in collaboration with the technical team
• Performing the required administrative tasks to respond to opportunities, including setting up a collaborative working environment in MS Teams, following best practice bid processes, and coordinating technical teams to respond to client requests
• Provide BG support to the Natural Resources and Infrastructure segments to support our growth ambitions
• Produce compelling, accessible collateral that showcases our propositions internally and externally
• Regular project wins announcements to celebrate milestones and progress within Singapore and SEA market
• Marketing activity: Meeting arrangement. Work collaboratively with technical teams to produce collateral required for introducing services to existing and potential clients

About the role

McConnell Dowell is looking to hire Project Engineer / Site Engineer for our civil marine works project in East of Singapore.

Key Responsibilities

• Assisting Senior Project Engineer and Construction Manager with daily site activities.
• Monitoring/reporting site progress (direct employees and subcontract works).
• Formulation of procedures for construction activities.
• Plan the works and develop look-a-head programmes.
• Liaise with the design coordination team to resolve technical discrepancies including preparing and submitting technical queries and meeting with design consultants as required.
• Manage the schedule of shop drawings and monitor the output of drafters.
• Plan the equipment and material requirements and raise purchase requisitions as required.
• Mentor and manage Site Engineers assigned to your zone/works areas.
• Review the authority approvals required ahead of the works and ensure submissions are made such that the clearances can be achieved before works start.

About You

To be considered for this role, you will have;

• Recognized relevant Degree qualifications.
• 5 years of experience in managing civil marine works.
• Strong in communication between cross-functional teams.
• Able to work alternate 6 days work week.
• Transport pickup at Tanah Merah MRT.

If you are interested in adding value and contributing success to building a key infrastructure project, we encourage you to apply for this exciting opportunity with McConnell Dowell.

About Us

McConnell Dowell – Creative Construction

Our purpose is Providing a Better Life. We do that through delivering projects that connect, support and sustain communities, and through providing career opportunities that challenge, reward and grow our people.

From remote major resources and energy projects to city-shaping transport and water infrastructure, we have constructed thousands of high-quality, complex projects for our customers and communities over more than 60 years, in Australia, New Zealand, the Pacific Islands and Southeast Asia.

Why join us?

The work you’ll do will have a tangible positive impact on people’s lives, including yours. The diversity of our projects, roles and locations means greater development opportunities. We invest in our people to set and reach personal and professional goals and we have some of the best mentoring minds in the business to help you do that. Because when you grow, we all grow.

McConnell Dowell actively seeks and celebrates diversity, inclusion, and individuality. In a culture low on ego and high on support, we encourage everyone to make an impact. We're big enough to take on community-shaping projects, but agile enough for you to have an influence on how we do things.

So, join us, be you, and help us create better together. Apply now!

This role is being sourced through McConnell Dowell directly and not accepting applications via external recruitment agencies.

THE FUTURE IS WHAT WE MAKE IT.

Field Service Engineer (Building Management System)

Changi, Singapore

Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.

Make the Best You.

Working at Honeywell is not just creating incredible things. You will have the opportunity to work with our talented and friendly team of professionals and be part of a global team of future shapers.

Join Us and Make an Impact.

We are currently seeking a Field Service Engineer to join our Building Automation team in Singapore. Reporting to the Senior Field Service Supervisor, your focus will be supporting the development of on-site installation, servicing and repair processes of complex equipment and systems.

KEY RESPONSIBILITIES:

• Take care of maintenance and servicing scope for contract site, with a focus on Building Management System (BMS)
• Validate customer request
• Educate customer and field technicians
• Write documentation used by field technicians
• Ensure Right and Fast Delivery
• Support Managers to delivers the management KPI and ensuring to deliver the Contract requirements and value to Honeywell clients

MUST HAVE:

• Bachelor's degree or higher education with significant relevant experience.
• Minimum 2-3 years of hands-on Field Service and Maintenance experience.
• Knowledge of Building Management System (BMS), and Controller Programming such as Air Handling Unit (AHU), Programmable Logic Controller (PLC), Chiller Programming, etc.
• Willingness to travel to customer's sites island wide.
• Being able to follow flexible work schedule and respond to ad-hoc requests.

WE VALUE:

• A&A Project work experience
• Experience in other domains of Building technologies (Fire Alarm, Security, HVAC, ACMV, etc.)
• Good written and oral communication
• Good presentation skills

About Us
The world is changing. And it’s a familiar story at Honeywell. Our $36 billion business was founded on a legacy of firsts spanning 130 years. We’re building a safer, smarter, and more sustainable world through our technology and software across each of our 930 sites globally. Our impact is seen in every shape and size around the world. Our solutions are felt daily in aerospace, buildings and cities, retail, chemicals and materials, safety, industrial and manufacturing, safety, and supply chains.

Discover More
We’ve been innovating for more than 100 years and now we’re creating what’s next. There’s a lot more available for you to discover. Our solutions, our case studies, our #futureshapers, and so much more. Learn more at careers.honeywell.com/us/en/

If you believe what happens tomorrow is determined by what we do today, you’ll love working at Honeywell.

The future is what we make it. So join us and let’s do this together.

Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

Position: Business Development Representative (Full-Cycle Sales)

Working Hours: Full-Time Mon - Fri (Flexible) (Overlap 10:00 pm-12:00 am PH Time)

Holidays: US Regular Holidays

About the Role:

The Business Development Representative plays a crucial role in the business development

initiatives at Elevated Hiring. This position is responsible for leading efforts to generate and

maintain strong client relationships, ensuring a steady flow of business opportunities. It offers a

valuable opportunity to enhance and apply strategic verbal and written communication skills while

gaining experience in the dynamic field of recruitment.

As a Business Development Representative, you will play a pivotal role in driving revenue growth

and fostering strong client relationships. Your primary responsibility will be to connect with

clients, pursue new business opportunities, and contribute to the overall success of our company.

If you are the type of a Business Development Representative that requires a thorough training

and guidance, this may not be the right fit for you

Responsibilities:

• Facilitate End-to-end Full cycle sales from Lead Generation, cold-calling, email outreach, Sales Discovery calls to Deal close
• Build and maintain strong relationships with clients, ensuring their satisfaction with our products and services
• Serve as the primary contact for clients, handling their inquiries, requests, and concerns in a timely and professional manner
• Coordinate with internal teams to address client needs and resolve any issues or problems that may arise
• Conduct regular client meetings and presentations to promote our products and services and discuss any new developments or opportunities.
• Collaborate with the internal team to identify and pursue upselling and cross-selling opportunities with existing clients
• Stay up to date on industry trends and developments, and provide insights and recommendations to clients to help them achieve their goals
• Continuously engage in process improvement, and recommend ways how to provide a seamless inflow of leads.
• Data Entry provides accurate Process and Payment Information.
• Close the DEAL by driving leads to finalize the Service Agreement and process the deposit to start the Headhunter Search

• Has at least 1-3 years of proven experience in performing a similar role in Full Cycle Sales and handling Client Management
• Has prior experience handling remote full-cycle sales in a recruitment firm or agency
• Demonstrates Excellent Communication Skills and is highly articulate.
• Has prior B2B experience and a background in customer service, particularly with U.S. clients.
• Proficient in using tools such as HubSpot, dialers and Power Dialers (Twilio, Call Hippo), or similar platforms, as well as Google Workspace.
• Has a track record of taking ownership of tasks and asking questions when necessary.
• Experience working with a startup, with a strong inclination toward process improvement.
• Shows initiative and a proactive approach to completing tasks.
• Exhibits strong time-management skills, effectively handling multiple priorities and meeting deadlines.
• Must have a reliable work-from-home setup and a stable internet connection.

• Managing the Architectural Engineering consultant team in the design of the Hospital to meet design program.
• Coordinating design change and working closely with the client to meet their design requirements.
• Required to effectively communicate the project requirements, gather stakeholder requirement, manage design changes and meet critical deadlines.
• Must be client focused and confident
• Act as the key, day to day client interface, ensuring that client objectives are met and that projects are delivered to time and cost targets and the appropriate quality standards.
• Manage the Client team deliverables to required quality and schedule requirements
• Monitor and apply performance management techniques, including the use of KPI’s to improve project performance
• Manage the change control process
• Manage the flow of project information between the team and the client, through regular meetings and written communications
• Ensure the production of formal project progress and other reports
• Take a leading role in interfacing with the client and other consultants, at all project stages

BNB, a leading cryptocurrency and blockchain ecosystem, is seeking a motivated and enthusiastic Business Development Intern to join our team in Singapore. This internship offers a unique opportunity to gain hands-on experience in the fast-paced world of blockchain and cryptocurrency. The ideal candidate will support the business development team in identifying new opportunities, building relationships, and driving the growth of BNB's Web3 solutions.

Key Responsibilities:

1. Market Research and Analysis:

   - Conduct market research to identify potential business opportunities and industry trends.

   - Analyze competitive landscape and provide insights to support strategic decision-making.

   - Assist in the preparation of market analysis reports and presentations.
 

2. Lead Generation and Outreach:

   - Identify and qualify potential leads through various channels, including online research, social media, and industry events.

   - Assist in outreach efforts to prospective clients and partners, including drafting emails and making initial contact.

   - Maintain and update the lead database with accurate and relevant information.

3. Support Business Development Activities:

   - Assist in the preparation of proposals, presentations, and other business development materials.

   - Coordinate and schedule meetings with potential clients and partners.

   - Support the business development team in managing relationships with existing clients and partners.

4. Event Coordination:

   - Assist in the planning and execution of industry events, webinars, and conferences.

   - Represent BNB at local events and networking opportunities to promote our Web3 solutions.

   - Help organize and manage event logistics, including registration, materials, and follow-up activities.

Job Description

The Project Supervisor is responsible for overseeing the daily operations of a construction project, focusing on supervising precast deliveries, managing Requests for Information (RFIs), and recording and addressing project delays. This role ensures that work is executed according to project specifications, timelines, and quality standards while maintaining effective communication with stakeholders.

Key Responsibilities:

• Oversee the delivery, handling, and installation of precast components to ensure they meet project specifications and schedules.
• Coordinate with suppliers and subcontractors to schedule deliveries and manage any logistical challenges.
• Inspect precast materials upon arrival to confirm quality and compliance with design requirements.
• Identify and raise RFIs to clarify project details, resolve design conflicts, or address discrepancies.
• Collaborate with project managers, architects, and engineers to obtain timely responses to RFIs.
• Document and track the resolution of RFIs to ensure that issues are addressed and integrated into the project.
• Monitor project progress and document any delays or disruptions affecting the project schedule.
• Report delays to stakeholders and provide regular updates on the status and impact of the delays.
• Supervise daily operations on the construction site, ensuring adherence to project plans, quality standards, and safety regulations.
• Manage and coordinate the work of construction workers, subcontractors, and other project personnel.
• Address and resolve any on-site issues or conflicts promptly.
• Conduct regular inspections to ensure work is performed according to project specifications and quality standards.
• Address and rectify any quality issues or non-compliance findings.
• Enforce safety protocols and regulations to maintain a safe working environment for all personnel.
• Conduct safety meetings and inspections to promote and ensure adherence to safety standards.
• Maintain effective communication with project stakeholders, including clients, contractors, and project managers.
• Prepare and submit progress reports, including updates on precast deliveries, RFIs, delays, and other project metrics.
• Document and report incidents, changes, and project developments.
• Ensure compliance with relevant laws, regulations, and industry standards throughout the project.
• Review and enforce adherence to project contracts, permits, and documentation.

Job Requirements:

• At least 1 Year of working experience in the related field is required for this position
• Must possess a proactive attitude, self-motivated, a team player and have strong problem-solving and communication skills
• Relevant experience in RC structure works

Job Description

The Construction Project Engineer is responsible for overseeing and coordinating construction projects from inception to completion. This role involves managing project schedules, budgets, and resources, ensuring compliance with safety regulations, and liaising between contractors, clients, and stakeholders to achieve project goals efficiently and effectively.

Key Responsibilities:

• Assist in the development and review of project plans, schedules, and budgets.
• Coordinate with architects, engineers, and contractors to ensure project requirements and specifications are met.
• Monitor project progress and performance, making adjustments as necessary to ensure project milestones and deadlines are met.
• Manage and resolve any issues or conflicts that arise during the construction process.
• Ensure adherence to project specifications, industry standards, and regulatory requirements.
• Conduct regular site inspections to monitor construction quality and compliance with safety regulations.
• Implement and enforce safety protocols to minimize risks and ensure a safe working environment.
• Address and rectify any non-conformance or quality issues in collaboration with the construction team.
• Maintain accurate project documentation, including contracts, change orders, and progress reports.
• Prepare and submit regular project status reports to stakeholders and management.
• Document and manage project changes, ensuring proper approval and integration into project plans.
• Assist in the preparation and management of project budgets, tracking expenditures and ensuring cost control.
• Address client inquiries and concerns promptly and professionally.
• Facilitate meetings and provide updates on project progress and issues.
• Proficiency in CAD software is essential for preparing and reviewing technical drawings and designs.

Job Requirements:

• Candidate must possess at least 3 Years of working experience in the related field
• Posesses Diploma or Degree in Civil Engineering/Construction/Structural or any equivalent
• Preferably Junior Executive specialized in Engineering - Civil/Construction/Structural or equivalent

• Requirements Analysis & Elicitation – Preparing Business requirements document.
• Responsible to identify and define detailed functional specifications based on the business requirements document or user stories.
• Analyse and propose the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation.
• Convey functional and non-functional requirements to System Analysts to ensure clear and complete understanding of requirements.
• Work closely with Technology to ensure proposed solution aligns with requirements.
• Monitor and manage risks /issues related to requirements and scope-creep.
• Assist in translating business requirements into test scenarios.
• Facilitate / provide “Train-the-Trainer” on application enhancements.
• Maintain up-to-date knowledge base related to application features and processes (subject matter expertise)
• Testing & Scope Management
• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)
• Perform impact assessment and estimation for Project Change Request
• Good knowledge in financial services policies, procedures, products and industry practices.
• Strong negotiation skills
• Strong working knowledge of relevant applications and development life cycles

Mandatories are:

• Experience in Business Analysis. 5-8 years
• Experience in Corporate Payments/Transaction Banking/Core Banking
• Experience in Current Account/Savings Account / Virtual Account/Sub accounts offering.
• KYC / CDD / Account opening procedures.
• Pricing and Billing
• Experience in analysis and implementation – identifying operational and technological impact, to ensure alignment between solution and business requirements.
• Understanding of Technology but no need to have coding experience.

Nice to haves are:

• Experience in user journey design on banking channels.
• Knowledge of features offered by competitors banks.
• API / H2H / SWIFT experience

Personal Qualities:

• Articulate well. Clarity in analyzing and writing business requirements.
• Not an order taker, able to push back complex build needs and offer alternate solutions.
• A great team player. Collaborate and communicate well with the other BAs.
• Strong analytical and problem-solving skills.
• Strong presentation and meeting skills
• Proactive and has initiative to thrive in a fast-paced environment to deliver and meet deadlines

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Project Specialist (SG)

Fixed term contract

Maker Lab supports clients in technology, entertainment, financial services, and the payments industry. We’re looking for dynamic individuals to join our team and support our amazing entertainment clients.

As a Project Specialist (Content Placement), you'll play a pivotal role in ensuring the smooth flow of our client’s digital content assets from creation to distribution with their partner platforms. You'll wear many hats, from managing the content pipeline and collaborating with internal teams to overseeing communication with partners and tracking successful placements.

Role: 

• You'll be responsible for managing the content pipeline, including scheduling content placements, tracking details of upcoming content releases, identifying any potential gaps, and suggesting placement opportunities based on market trends and audience interests.
• You'll collaborate with content creators and partner teams to inform everyone about content, placements, and any necessary changes.
• You'll oversee communication with partners regarding content changes and coordinate modifications with content teams to ensure content meets partner needs.
• Share approved content details with partners, ensure availability and review for compliance with partner specifications.
• Make minor edits to content or request new versions for major issues.
• Track successful placements with partner platforms, collect screenshots, and maintain a comprehensive placement log.
• Maintain a digital filing system for the confirmed market, partner, and content-type placements.
• Share placement details and results with relevant content creation teams.
• Assist with adding details and screenshots to content placement review reports.
• Support partner relations with impact analysis by sharing specific placement details.

You:

• 3+ years of experience within the Digital marketing and/or Advertising industry managing Content Marketing as a Project Manager and/or project coordinator.
• Proven experience in project management and team management. 
• Experience with tooling and platforms used (or be able to learn quickly). 
• Able to communicate well with both internal and external stakeholders across all levels.
• Understanding different marketing measurement methodologies (e.g. creative testing) throughout the planning process.
• The ability to be self-sufficient, stay motivated and be positive in an often fast-paced environment with many stakeholders.

• Exceptional verbal and written English communication and presentation skills and, ideally, fluent in another Asian language to support the projects spanning APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

We are growing! We are currently looking to hire a Training Project Manager for our Academy in Singapore.

Who we are:
Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.
At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.

What you will be doing:
You will join a dynamic and fast-paced environment and work closely with the Academy team to handle our company's ongoing projects. You will be working with your team members to ensure that all project requirements, deadlines, and schedules are on track.

Key Responsibilities:

The following will vary and be influenced by project, but in principle it will apply to most projects:

Client:

• Responsible for maintaining and developing a portfolio (luxury brands) by understanding their current situation and challenges facing them translate these objectives into internal solutions and coordinate with multiple teams within CXG and external consultants to ensure timely and high-quality deliverables
• Build professional image and maintain good relationships with key customers
• Identify key contact at potential client companies to establish and foster relationships
• Resolve customer complaints quickly and efficiently
• Provide excellent service to maintain a positive reputation for the business
• Ability to sustain the business by finding new training solutions
• Collect client feedback and their experience on the project

Consultant/trainer:

• Building extending relationship with associate consultants
• Provide support and care to associate consultants during project
• Communicate regularly with associate consultants for latest practice and relationship maintenance

Manage vendors:

• Sourcing vendor to accomplish different client needs
• Compare and negotiate quotation with service vendor
• Managing financial transactions under service agreement
• Supervising task progress and work quality of service vendor

Manage projects:

• Lead clients meetings to communicate and diagnose client’s needs
• Confirm with client the objectives and planned benefits of the project
• Define the scope of the project, and if not already in place the delivery strategy through proposal
• Create an effective organization for the project including all key roles and responsibilities
• Plan the project, listing timetable, milestones, and management processes to be employed
• Develop financial and budget controls for the project (OPM / Operating profits margin)
• Lead the team in all phases of the project including associate consultants
• Ensure risks are understood and are being mitigated successfully.
• Organize internal preparation meetings and rehearsal as necessary
• Communicate effectively with and manage stakeholders
• Regularly assess progress in relation to plan and implement appropriate control processes and monitor project cost and budget performance .
• Liaise and negotiate with any internal or external party or partner as required to ensure best OPM of the project
• Ensure all issues are being managed in the most timely manner
• Develop recovery plans when a project is not expected to meet any of its targets or constraints

• Delivering engaging presentations summary for the client (in front of top executives) that will have an impact on maintaining and developing the relationship.

What you will bring along:

• University Degree in Management, Business, Marketing or Communication, Master’s Degree preferred:
• Minimum 2-3 years’ experience in account management in B2B related to brand communication, research, consulting, preferably in a retail environment, hospitality environment, training or market research industry.
• Local language and excellent English level
• Project managements skills
• People skills for multicultural environment
• Knowledge of the luxury industry
• Can work under pressure
• Human relationship skills
• Communication skills
• Negotiation skills
• Good command of Microsoft Office to conduct research finding analysis and build top-notch presentations
• Presentation skills (Ability to present in front of top management)

Key competences:

• Rigorous organization and ability to multitask
• Ability to work under pressure and to manage stress
• Time management
• Interpersonal skills
• Leadership
• Consulting skills
• Analytical aptitude
• Ability to see the “big picture”
• Attention to detail
• Customer-service orientation
• Integrity
• Reliability
• Initiative

If you have what we are looking for, please make sure to attach your updated Resume with your contact details. Should your profile fit the requirements for the role, we will get in touch with you to get a deeper understanding of your profile, to discuss the role in more detail and potential next steps. To know more about us, please visit our website: https://www.cxg.com

McDonald’s is taking our business beyond the walls of restaurants - revolutionising how we interface with our customers. We are providing customers with enticing mobile, web, and kiosk solutions on the scale of industry leading retailers like Amazon and Alibaba. Technology is critical to our digital strategy – a top priority for McDonald’s.

As the command-and-control centre for IDL Technology, the Strategy Alignment & Planning Team aligns the Solution Services and Segment Technology Teams on IDL Technology’s priorities and serves as the main touchpoint for Global Technology, at large. 

The Strategy Alignment & Planning Manager will lead the cross-functional initiative to confirm and then manage governance over an annual plan of technology deployments.  To succeed in the role, the candidate is someone who will dive deep into details of the issues impacting their stakeholders, while also being able to connect the dots toward the group’s overarching business objectives.  To execute fast, the candidate will have a high degree of comfort leveraging Excel-based automation.

Processes are never perfect and must change as the needs of the business change, so you will need to be curious and fearless in both re-engineering and promoting process changes that provide a net positive benefit for IDL Technology overall. 

We are a global team spanning 6 countries supporting 80 Markets, so the ability to work asynchronously is paramount.

Key Skills

• Excel expert (i.e. VLOOKUPs, SUMIFs) who can create independently and coach others
• Actively listens in order to proactively assist stakeholders
• Can analyse issues and then articulate suggestions clearly and concisely
• Able to anticipate the needs of leaders
• Well-versed in the QSR industry, consumer technology, and understanding of the SDLC
• Has led multiple workstreams concurrently and able to prioritise competing deliverables based on importance and urgency
• Experience with troubleshooting cross-functional misalignment to both resolve ad-hoc issues, as well as implement process changes, applicable
• Prior experience in cost accounting or consulting would be an asset

Team Summary 

A unique opportunity exists to join Visa and the IPVMC market cluster (Indonesia, the Philippines, Vietnam, Myanmar and Cambodia), one of the fastest growing commerce and digital payments ecosystems in Asia Pacific. Strong economic growth, rapid social and demographic change, complex payments regulation, intense competition and the swift acceleration of digital commerce make these markets some of the most exciting in the world. 

What a Business Planning & Operations and Strategy Manager does at Visa: 

The successful candidate will leverage quantitative and qualitative analysis and research to drive the development of business strategy, support delivery of strategic initiatives as well as ensuring the successful operations of the cluster. The role will report to the Head of Business Planning & Operations for IPVMC and GC (Global Clients) and collaborate extensively with the IPVMC Leadership Team, market teams, Sales Excellence, Corporate Strategy and AP BPO teams. 

The successful candidate will: 

• Enhance existing and build new data tools to produce rigorous, fact based quantitative / qualitative analysis and research to drive deep and actionable insights.  

• Assess IPVMC’s current-state business performance, evaluating pros and cons of the cluster’s strategic options, size future business opportunities, preparing detailed business case, etc.) 

• Clearly communicate and present data and insights to mid-to-senior management in an accurate and efficient manner 

• Participate in creation of robust account, country & functional plans; track/report progress against targets as part of regular business reviews. 

• Actively support execution by systematically driving the cluster's strategic priorities, OKRs and key account reviews.  

• Assume responsibility for sales pipelines in Microsoft Dynamics, ensuring optimal pipeline management and tracking to target. 

• Assist with regular cluster business reviews by collaborating closely with all functions and markets to provide a holistic assessment of the business. Lead the continuous enhancement of existing processes and innovate new approaches to support the growth of the cluster. 

• Gain exposure to all aspects of the Visa business which in turn offers exceptional opportunities for growth. 

Why this is important for Visa 

As part of advancing Visa’s business and financial objectives as well as ensuring the cluster's performance is optimized, the Business Planning & Operations function oversees medium to long term strategy development and execution, drives thought leadership and ensures successful ongoing business operations.  The successful candidate is critical in ensuring the cluster is equipped with the right data, tools and resources to optimize and mitigate both short and long-term opportunities and challenges.  

As a Project Director / Delivery Lead, you will act as the single point of contact for the key client on all project delivery and managed services delivery matters. You will lead a small team of Project Managers and workstream leads and be responsible for overseeing, managing and implementing multiple IT Projects with quality, within scope, ensure deliverables are on time and conform to processes and standards meeting client’s requirements.

What will you do?

Project Delivery

• Review the project lifecycle (initiation, plan, execution, completion)
• Review project schedules, quality plans, budgets, and communication and risk management plans
• Manage issues arising out of scope definition and subsequent disputes that impacted scope, schedule and cost
• Manage issues arising from integration of various components of the project including hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etc.
• Oversee the implementation of the project with regard to schedules, budget, manpower and quality
• Resolve project overrun issues with Senior Management
• Monitor and report on project management progress
• Manage resources in terms of mobilizing resources during different periods of time from team to team to maximize productivity or minimize wastage

Customer/Vendor Management

• Manage contracts and subcontractors
• Effectively engaged stakeholders in project decisions and execution
• Build long-term customer relationships by anticipating and exceeding customer’s expectation
• Negotiate with customers on change control mechanism to meet schedules and prioritize changes based on business needs

Team Management

• Provide leadership to the project team to ensure that proposals/ enhancements are fully analyzed and evaluated for benefits and cost
• Provide the project team with accurate information about business needs and priorities as well as details about business systems
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, conduct team building, providing leadership, coaching, and performance management

Beyond projects and operational delivery matters, you are also expected to:

• Develop business opportunities to solve the client’s problems.
• Ideate solutions using technology and process changes.
• Create growth opportunities by considering the feasibility and sustainability of these opportunities and the core capabilities of NCS.
• Direct the right team across different Lines of Business (LOBs) to drive revenue, quality and customer satisfaction targets and ensure delivery.
• Accountable for the delivery services of the client’s account and needs to be involved in the delivery of the programs that you are responsible for.

Overview of the Role

• The Project Manager/ Implementation Manager is expected to manage highly complex and time-sensitive client projects.
• The Project Manager will manage a portfolio of cluster and/or global client projects numbering from approximately 10-20 depending on scope and complexity, with highest level of quality and professionalism.
• Ensure timely delivery of projects and total client satisfaction: Implement client objectives within standard guidelines and timeframes
• Act as an advisor to the client in building the overall structure of the project and fine tune the solution to fit the client's requirements.
• Act as the primary interface to client, while coordinating all internal and external project related activities.
• Support Sales effort by participating as a part of the deal team to prepare client pitches.
• Comply with all audit, regulatory and compliance directives.
• Appropriately manage and resolve issues and escalations raised throughout the project through proper issue tracking and escalation channels.
• Continuously seek to identify opportunities for efficiency and control improvements in the process and Implement such improvements whenever possible.

Qualifications

• 7-10 years of client management and/or project management experience is good to have.
• In-depth knowledge and experience with cash/trade products and business processes.
• Strong influencing skills to manage virtual teams.
• Expert knowledge of MS Office products, including MS Project.
• Certified Project Management training / certification (i.e. Project Management Professional - PMP, Prince 2 Practitioner, or equivalent) preferred.
• A technical background and a strong understanding of human and system interfacing, interaction and design are also highly desirable.
• Since the clientele will involve handling Mandarin speaking clients, business-level proficiency in Mandarin is good to have.

Education

• Bachelor's/University degree or equivalent experience is required, Masters degree is good to have.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

About the role

We Are Social is a global socially-led creative agency with unrivalled social media expertise. With more than 1300 people in 19 offices spanning four continents and over 80 people here in our Singapore office, we deliver world-class creative campaigns and strategies based on social insights, for forward-thinking brands. 

Our Account Management teams are an integral part of We Are Social, the first level of Account & Client Management within our structure. We look to you to support your team in delivering our core service areas in Consultancy, Strategy and Engagement.

Your role is focused on day-to-day delivery. Your team leaders will help you manage your tasks and priorities, although we do expect you to take responsibility here too. You need to conduct business effectively with attention to detail and accuracy in all communications either internal or external.

We do expect you to keep abreast of the industry and consume a wide variety of social media looking for emerging trends and best practices, educating not only your team but also the wider team here at We Are Social.

Your key responsibilities will include:

• Liaison between key stakeholders both internally and externally
• Assist the Account Manager and Account Director on the day-to-day delivery of output for the Channel Management workstream, where you may support a various number of tasks such as creative production, reporting, social monitoring, content validation and coordination of client content calendar 
• Understand the overall client business objectives and support the development of strategies as needed
• Attend briefings/meetings both internal, externally and prepare minutes
• Prepare and manage briefs and timelines as needed
• Work with the wider team to ensure all deliverables created are of the highest standards
• Respond promptly to clients’ concerns, feedback and requests while ensuring regular updates on the statuses of each project/campaign
• Be meticulous and organised in content reviews and job filings
• Monthly content planning, writing content briefs with the local team and managing postings for We Are Social’s owned social channels including relevant quarterly global reports

What are we looking for?

• Prior experience working in an agency is preferred but not mandatory
• Ability to perform under stress to meet deadlines while still maintaining a high standard of output
• Understands basic agency processes while knowing the operational function of each department
• Attention to detail and organisation skills are a must
• Comfortable with writing, proofing and public speaking – display a good command of English
• Skilled in MS Office – PowerPoint, Word and Excel

#LI-JT1

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi Finance is responsible for the firm’s financial management and related controls. The team comprises disciplines including Treasury, Tax, Controllers and Financial Planning & Analysis, and manages and partners on key Citi initiatives and deliverables, such as our quarterly earnings process and ensuring Citi’s compliance with financial rules and regulations.

We’re currently looking for a high caliber professional to join our team as Senior Vice President, Business Consultant - Hybrid (Internal Job Title: Senior Vice President - C14) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to take on:

The Senior Vice President, SVP (C14) is a critical role in Citi’s Productivity organization.

Citi Productivity increases engagement, empowerment, and innovation so Citi can compete more effectively in a world of relentless technological, behavioral, and societal change.

The Productivity organization creates solutions that ignite Citi's talent ecosystem, deploying digital tools and simplifying operating models and processes that transform our business and Functions.

The Senior Vice President will be a key member of the team, managing engagements across the Firm. Projects will vary in size, duration, and complexity; will have significant and measurable business value outcomes; and will be highly visible with executive-level sponsorship.

The Senior Vice President, will operate within a relatively flat organization and work closely with senior leaders within the Productivity organization and will lead the day-to-day activities of significant, multi-workstream engagements via a matrix management structure.

In this role, you’re expected to:

• Plan, lead, and manage all phases of engagements; drive project execution and delivery, anticipate issues and risks, develop and execute mitigation strategies
• Develop and maintain rigorous project plans and manage tactical project requirements including resources, relationships, and tasks
• Manage workstream leads and coordinate activities, dependencies, and connections of multiple-workstream engagements for senior executives and leaders throughout the organization
• Independently think through and structure analysis plans and drive solutions to problems through identification of initial hypotheses, and creation of frameworks and methodologies
• Lead the analysis of complex sets of data and business processes independently and guide, instruct, manage, and mentor experienced workstream leads
• Guide the team to synthesize clear findings and recommendations from complex result sets using qualitative and quantitative analysis methods
• Identify potential strategic and business transformational opportunities and analyzing them to determine financial and strategic impact; prioritize and develop detailed implementation plans
• Drive business optimization through insightful analysis (identification, sizing, execution & tracking) and create/modify/manage presentations for business transformation programs
• Drive the development of the best solutions and act as a key day-to-day point of communication to project sponsors and motivate them to take action
• Manage engagement of key stakeholders and drive adoption of recommendations and solutions
• Create and manage the process for creation and sharing of re-usable intellectual capital, lessons learned, and contributions of relevant content to Productivity’s knowledgebase
• Optimize and design business and operating models, streamline organization structures, analyze, simplify, re-design, and rationalize process models, and design governance and policy programs
• Develop and assess innovation opportunities, identify new sources of growth, and model new value propositions
• Collaborate with business and functional stakeholders to identify significant opportunities for revenue growth and cost optimization

As a successful candidate, you’d ideally have the following skills and exposure:

• At least 8 years in a major management consulting firm, or equivalent experience in a large Financial Services company
• Proven record of high performance and substantial achievements in similar past positions
• Prior experience managing consulting engagements and teams in the instruction, coordination, and management of activities of multiple workstream leads in creation of project artifacts
• Exceptional written and verbal communications with experience influencing senior stakeholders
• Mastery in the use of PowerPoint for development of project presentations and deliverables
• Deep expertise in selected areas of financial services
• Bachelor’s degree from any university in a STEM, business, finance, economics, accounting, or other analytical field with outstanding academic record; MBA or other advanced degree preferred

PREFERRED COMPETENCIES (some of the below):

• Skilled leadership in driving sizeable engagements of large-scale transformation projects
• Project planning, status reporting and ongoing project management
• Executive-level stakeholder diplomacy, influencing, management
• Skilled in guiding, influencing, and convincing team members, colleagues, and stakeholders
• Communications, training, and change management
• Analysis plan and framework development and execution
• Hypothesis generation, data analysis, root cause identification
• Process analysis, rationalization, and design
• Business case and financial model development
• Initiative structuring, planning, and road-mapping
• Functional expertise in one or more areas of the busines

CHARACTERISTICS:

• Strong ability to lead and demonstrate presence through influence
• Naturally drives teams to work effectively and collaboratively to produce analyses and deliverables
• Demonstrated experience in leading and managing workstream leads on engagements with appropriate urgency
• Excellent ability to identify issues, structure and conduct analyses, organize findings, draw conclusions, identify next steps, and make recommendations independently
• Expert in using PowerPoint to present analyses and communicate with a clear storyline
• Highly analytical and rigorous thinker with a balance of creativity
• Naturally applies a collaborative approach in driving teams in performing research, obtaining data, conducting analyses, generating deliverables, and managing stakeholders
• Innovative and curious, and readily able to think outside of the box
• Verbally communicates clearly, concisely, effectively, and impactfully
• Excels in working in environments characterized by ambiguity and change
• Passionate about improving employee and customer experience
• Strong desire to engage executives, employees, and stakeholders to improve the organization
• Detail-oriented and effective multi-tasker

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today:

https://jobs.citi.com/dei

#hybrid

We are seeking a skilled Business Analyst with a strong background in Payment Operations to join our team. The successful candidate will be responsible for understanding the end-to-end payment processes, gathering and analyzing business requirements, and ensuring the successful implementation of solutions that enhance payment operations. You will work closely with cross-functional teams, including IT, finance, and payment operations, to streamline payment workflows, reduce risks, and improve the overall efficiency of the payment process.

Key Responsibilities:

• Requirements Gathering & Analysis: Collaborate with stakeholders to understand and document business needs related to payment operations, including payment processing, clearing, and settlement.
• Process Improvement: Identify inefficiencies and opportunities for automation or improvement within payment processes. Propose solutions to enhance speed, accuracy, and security.
• Payment Systems Management: Work closely with payment platforms (ACH, SWIFT, SEPA, etc.), ensuring seamless integration and optimization of payment solutions.
• Stakeholder Collaboration: Act as a bridge between payment operations teams, finance, compliance, and IT to ensure business requirements are clearly understood and implemented.
• Risk & Compliance: Ensure payment processes adhere to relevant regulatory standards and organizational risk management frameworks.
• Documentation & Reporting: Create detailed documentation, including business requirements documents (BRD), functional requirements documents (FRD), user stories, and workflow diagrams. Generate periodic reports for management on payment trends, system performance, and operational efficiency.
• Project Support: Assist in project planning, resource allocation, testing, and post-implementation reviews for payment-related initiatives.
• Good understanding of ASIA/APAC Local Schemes, ISO standards, SWIFT, etc.

You will be responsible for applying your extensive hands-on project management towards project execution to successful system implementation, managing the project team (onshore and offshore), collaborating with different stakeholders at all levels, and managing deliverables to meet the program and project objective.

• A PMP or equivalent project management certification and has excellent knowledge of working in both waterfall and agile environment. Agile scrum master certification is a plus.
• Solid familiarity with project management software tools; project management techniques; service management & development lifecycle.
• Deep business domain and technical experience in payments platform and solutions is a must.
• Good understanding of ASIA/APAC Local Schemes, ISO standards, SWIFT, etc.
• Experience in managing / implementing large scale projects and programs across multiple geographies
• Experience in system/software development, prior experience in coding will be advantageous.
• Team management experience with IT delivery teams
• Excellent communicator and stakeholder management

Our Team

We work for one of the largest multi-national banks (Client) with presence across the globe. We work on payments domain and is one of the industry leading solutions for the Client. We are responsible for migrating the bank’s legacy applications to a new regionalized.

Looking for a seasoned project manager who would be responsible for:

·       Actively contributes to strategic planning and ensures plans will deliver project on time, quality, and budget.

·       Define and documenting project scope and resource requirements.

·       Defining and managing priorities against the available capacity of team members

·       Negotiating with internal and external stakeholders

·       Creating a collaborative, innovative and efficient working culture

·       Optimizing current processes and team productivity by implementing innovative ideas.

·       Supervising project documentation

·       Taking responsibility for project milestone delivery

·       Responsible of handing over the project to the Production support after go-live.

·       Represent in change control management for the deliverables.

·       Controlling the scope creep throughout the project life cycle.

·       Enforce all application teams to follow the bank Regulatory & bank SDLC guidelines.

Personal Attributes / Preferred Skills

• Strong communication skills (oral & written) as well as solid presentation skills in a variety of formats and with a variety of audiences. A positive attitude and a go-getter drive.
• Ability to function effectively in a fast-paced environment and manage multiple projects simultaneously while maintaining a detail oriented and data driven approach.
• Strong interpersonal skills and the ability to demonstrate productive collaboration on a global level and across varying departments.
• Ability to negotiate priorities across global organizations and deliver across multiple projects as required. Ability to plan and prioritize multiple tasks effectively demonstrating impeccable time management and multi-tasking skills.
• Self-motivated and self-sufficient who is a creative thinker and can analyze and compile large swaths of data and present effective trends and outcomes, able to provide guidance, and motivation to the team members.

·       Overall experience of 15 Years

·       8+ years on project management

·       Experience in managing large payments transformation projects

·       Good understanding of ASIA/APAC Local Schemes, ISO standards, SWIFT, etc.