Job Description:

• Responsible for tasked BIM Modelling works and shop drawings required by the projects and relevant submissions.
• Prepare drawings & BIM Modelling accurately according to the instructions/directions from the PM/PD for construction or building works.
• Ensure that BIM models are delivered in quality, due diligence and timely manner.
• Identify any discrepancies occurred for BIM models during the design stage.
• Provide onsite support for all matters relating to the BIM models with actual construction progress.
• Building Architecture: Develop detailed 3D models of buildings and structures using BIM software (such as Revit, ArchiCAD, or AutoCAD Architecture).
• Mechanical & Electrical Services: Create detailed models of mechanical, including HVAC (Heating, Ventilation, and Air Conditioning), plumbing, and fire protection systems, and electrical, including power distribution, lighting, communication, and security systems).

Requirements & Qualifications:

• Diploma or Degree in Architecture/ M&E Certificate from BCA BIM modelling course or equivalent.
• Certificate in BIM Revit for Architecture.
• Proficient in BIM modelling on operational level.
• Able to work independently as well as a good team player.
• Able to work in a fast pace and dynamic environment.
• Ability to multi-task, communicate effectively, and maintain strict confidentiality of information.
• Preferably experiences specializing in Engineering-Civil/Construction/Structural or equivalent.
• Proven experience or records for project involved for the relevant works.

What we’re all about.

Do you ever have the urge to do things better than the last time? We do. And it’s this urge that drives us every day. Our environment of discovery and innovation means we’re able to create deep and valuable relationships with our clients to create real change for them and their industries. It’s what got us here – and it’s what will make our future. At Quantexa, you’ll experience autonomy and support in equal measures allowing you to form a career that matches your ambitions. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all.

We're heading in one direction, the future. We’d love you to join us. 

The opportunity:  

To use your expertise in data platforms to drive the execution of the Data Management strategy in the APAC region and to be a global owner of a key solution, driving new product features. 

You will be working in the Data Management and Customer Intelligence team within the Product Office, influencing a diverse set of stakeholders across Quantexa, our partners and clients to understand requirements, shape the direction and positioning of the solution, maximise market opportunities and act as a thought leader in the industry. Your coverage will be cross industry with an initial focus on the Banking, Insurance, Telco, Government and Healthcare sectors. 

You will be helping shape our Data Fabric and AI capabilities a critical part of Quantexa’s company strategy as we scale our business across use cases, sectors and geographies. 

In regards to role location, this position is also open in our Sydney/Melbourne office.

You will drive the Data Management solution within the APAC region and a key influence globally, as part of the Product Organization. 

• Regional lead for data management solutions – acting as a go-to person for the sales and alliances team – to influence clients and help drive commercial opportunities. 

• Global ownership of the product solution in one of the following areas: data analytics, data warehousing, data quality management, master data management or data driven applications. 

• Be the ‘voice of the market’ and translate your insights into innovation projects and product roadmap, by supporting functional requirements and assisting with solution design. 

• Be a leader in the market, by building personal and Solution market eminence, publish thought leadership, engage industry analysts and be an active member of the external community including through social networking and events. 

• Enable the Sales, Solution Engineering and Alliances teams by creating relevant materials, engagement and education sessions. 

What you’ll bring:

• Strong experience with enterprise data management technologies and how to apply them, with a strong solution architecture and design background. 

• In depth experience in at least one of the following industries: Banking, Insurance, Telco or Government. 

• Ability to get traction for the adoption of data management solutions in meetings with prospects, including with technical roles (such as senior architects, head of data management, head of analytics) and c-suite. 

• A strong and persuasive communicator, able to bring-to-life technical concepts for business stakeholders and to jump into detail for the most challenging of technical stakeholders. 

• A presence in the market – comfortable with presenting and hosting events (conferences, webinars, roundtables). 

Our perks and quirks.

What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits.

• Competitive salary

• Company bonus

• Annual leave, plus national holidays + your birthday off!

• Private Healthcare with Prudential, plus life insurance and critical illness

• Regularly bench-marked salary rates

• Well-being days

• Volunteer Day offWork from Home Equipment

• Free Calm App Subscription #1 app for meditation, relaxation and sleep 

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi Finance is responsible for the firm’s financial management and related controls. The team comprises disciplines including Treasury, Tax, Controllers and Financial Planning & Analysis, and manages and partners on key Citi initiatives and deliverables, such as our quarterly earnings process and ensuring Citi’s compliance with financial rules and regulations.

We’re currently looking for a high caliber professional to join our team as a Balance Sheet Management Analyst (Internal Job Title: Officer - C11) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

• We empower our employees to manage their financial well-being and help them plan for the future.

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Balance Sheet Management Intermediate Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• Contributes to the governance of funding, investing and analytics of the balance sheet.
• Manage day to day dealing activities within approved Price Risk limits.
• Ensure Daily All Nostro accounts are funded and squared appropriately
• Leading/ Lagging activities of Asset/Liab to optimize balance sheet returns
• Manage liquidity risk within key regulatory internal/ external ratios and triggers.
• Review daily All Price / Liquidity risk exposures for accuracy and to document any excesses on timely basis
• Maintain satisfactory control and compliance environment with full adherence to all laws and regulations and Citigroup polices and procedure.
• Manage relationships with Business, Finance, and Risk on various Balance Sheet matters- including Transfer Pricing
• Assists in the management of one or more processes, reports, procedures or products.
• Performs other duties and functions as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Ability to work independently and in a Team environment

Qualifications:

• Motivated and focused individual who can take ownership of assignments and push projects through to completion Drive and ability to accomplish tasks effectively and meet established deadlines
• 2-5 years Financial industry or related experience

Education:

• Bachelors degree

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Job Responsibilities:

• Lead the planning, execution, and completion of the projects, ensuring they are delivered on time and within budget.
• Develop and manage project schedules, budgets, and resources to meet project objectives.
• Coordinate with clients, stakeholders, consultants, and subcontractors to ensure effective communication and collaboration throughout the project lifecycle.
• Conduct regular site inspections and progress meetings to monitor project status, quality, and compliance with safety regulations.
• Identify, assess, and mitigate potential risks and issues that may impact project delivery.
• Prepare and present progress reports and updates to stakeholders, ensuring transparency and accountability.
• Ensure all construction activities adhere to environmental, health, and safety regulations and standards.
• Implement best practices and continuous improvement strategies in project management to enhance efficiency and outcomes.

Job Requirement:

• Bachelor's degree in Building Engineering or a related field.
• Professional Engineer (PE) certification recognized by the Professional Engineers Board Singapore or accreditation as a Professional Project Manager (PPM) by the Singapore Project Management Institute (SPM).
• Minimum of 10 years of experience in project management
• Demonstrated experience in managing the safety and timely delivery of large-scale projects.
• In-depth knowledge of construction methods, materials, and regulations.
• Excellent project management skills, including the ability to handle multiple tasks and priorities effectively.
• Strong leadership and team management capabilities.
• Exceptional communication and interpersonal skills.
• Proficiency in project management software and tools.
• Strong problem-solving skills and the ability to make informed decisions under pressure.
• Experience with industrial or treatment plant projects in Singapore
• Familiarity with local construction codes and standards.

Job Responsibilities:

• Responsible for driving and executing the construction of buildings and infrastructure.
• Supported by project managers and his/her team collaborates with various stakeholders including architects, engineers, and contractors to make sure that the construction runs smoothly.
• Oversees the planning, execution, and completion of construction projects by relevant building regulations and standards.
• Schedules the construction timelines, coordinates work between various departments, conducts site meetings, and carries out inspections on the building works.
• Chair meetings with clients, consultants, contractors, technical experts, etc. to resolve any design/budget/technical issues that might derail the project delivery.
• Coordinate building inspections by relevant authorities.
• Direct all site activities of site staff, contractors suppliers, etc., and manage the communication between different groups to ensure timely response to project requirements.
• Ensure compliance with building regulations and safety measures.
• Manage and deliver projects within the project timeline and budget, as well as the framework of risk and environmental considerations.
• Manage budgets of construction projects.
• Manage work delivery and resources based on resource allocation and project schedules.
• Review construction progress and address the needs of the stakeholders at various stages of the project.
• Work with design teams to review design solutions and ensure they meet the project budget and timeline.
• Lead and oversees project execution, monitor site progress, and ensure on-time completion of the project
• Project planning and project management
• Liaise closely with subcontractors, architects, consultants, and authorities; set guidelines and provide expertise and supervision to the team.
• Project management, coordination, implementation, execution, control, and completion of specific projects.
• Oversee the planning, analysis, and recommendations in support of project construction planning, implementation, and monitoring work schedules following the master and detailed work program.
• Liaise with consultants for technical issues and coordinate with subcontractors on the site activities.
• Assist in developing and implementing corporate construction policies that support project construction.
• Monitor cash flow projections and report actual cash flow and variance to senior management regularly (monthly/bimonthly)
• Prepare and submit monthly, weekly, and daily progress reports to internal and external stakeholders.
• Lead the planning, execution, and closure of construction projects, ensuring they meet safety, quality, timeliness, and budgetary/financial requirements.
• Provide direction and mentorship to senior/project managers, and project, WSH teams, fostering a collaborative, productive, safe, and high-performance work environment.
• Foster harmonious, positive, and sustainable client, internal and external stakeholders (e.g consultants, government agencies, public, subcontractors, etc) relationships and ensure their expectations, needs, and requirements are met and constantly throughout the whole project life cycle
• Provide technical expertise to the project team throughout the project life cycle to achieve synergy, savings, and productivity.

Job Requirement:

• Degree in Civil/Structural Engineering
• Must have more than 15 years of experience in Civil/Structural Engineering works
• Excellent writing, communication, and presentation skills and strong analytical skills in bilingual
• Equipped with leadership skills in which able to lead the engineers in completing the jobs.
• Able to work 6 days per week at the Site office.
• Experienced in the construction of high-rise buildings of at least 100m high, with deep basement structures.
• Possess excellent leadership, planning, good management skills, interpersonal communication, and negotiation skills to lead a team of engineers and contractors while liaising with peers and colleagues from various departments. Possess the mental and physical stamina to take on numerous challenging tasks while simultaneously meeting high standards and deadlines/vision.
• Bilingual in English and Mandarin to liaise with Mandarin-speaking associates given business communications

Job Description:

• Report work activity to HOD on daily basis.
• Monitor and Record site progress.
• Notify the client if there is any delays occured by others.
• Study all drawings discrepancies and raise the RFI.
• Follow site inspections.
• CAD knowledge needed.
• 5.5 days work (Mon to Fri 8am to 6pm, Saturday 8am to 12pm)

Job Requirements:

• Candidate must posseses at least 3 years of working experience in the related field.
• Possess Diploma or Degree in Civil Engineering/Construction/Structural or any equivalent.
• Preferably junior executive specialised in Engineering - Civil/Construction/Structural or equivalent.

Job Responsibilities:

• Responsible for driving and executing the construction of buildings and infrastructure.
• Supported by project managers and his/her team collaborates with various stakeholders including architects, engineers, and contractors to make sure that the construction runs smoothly.
• Oversees the planning, execution, and completion of construction projects by relevant building regulations and standards.
• Schedules the construction timelines, coordinates work between various departments, conducts site meetings, and carries out inspections on the building works.
• Chair meetings with clients, consultants, contractors, technical experts, etc. to resolve any design/budget/technical issues that might derail the project delivery.
• Coordinate building inspections by relevant authorities.
• Direct all site activities of site staff, contractors suppliers, etc., and manage the communication between different groups to ensure timely response to project requirements.
• Ensure compliance with building regulations and safety measures.
• Manage and deliver projects within the project timeline and budget, as well as the framework of risk and environmental considerations.
• Manage budgets of construction projects.
• Manage work delivery and resources based on resource allocation and project schedules.
• Review construction progress and address the needs of the stakeholders at various stages of the project.
• Work with design teams to review design solutions and ensure they meet the project budget and timeline.
• Lead and oversees project execution, monitor site progress, and ensure on-time completion of the project
• Project planning and project management
• Liaise closely with subcontractors, architects, consultants, and authorities; set guidelines and provide expertise and supervision to the team.
• Project management, coordination, implementation, execution, control, and completion of specific projects.
• Oversee the planning, analysis, and recommendations in support of project construction planning, implementation, and monitoring work schedules following the master and detailed work program.
• Liaise with consultants for technical issues and coordinate with subcontractors on the site activities.
• Assist in developing and implementing corporate construction policies that support project construction.
• Monitor cash flow projections and report actual cash flow and variance to senior management regularly (monthly/bimonthly)
• Prepare and submit monthly, weekly, and daily progress reports to internal and external stakeholders.
• Lead the planning, execution, and closure of construction projects, ensuring they meet safety, quality, timeliness, and budgetary/financial requirements.
• Provide direction and mentorship to senior/project managers, and project, WSH teams, fostering a collaborative, productive, safe, and high-performance work environment.
• Foster harmonious, positive, and sustainable client, internal and external stakeholders (e.g consultants, government agencies, public, subcontractors, etc) relationships and ensure their expectations, needs, and requirements are met and constantly throughout the whole project life cycle
• Provide technical expertise to the project team throughout the project life cycle to achieve synergy, savings, and productivity.

Job Requirement:

• Degree in Civil/Structural Engineering
• Must have more than 15 years of experience in Civil/Structural Engineering works
• Excellent writing, communication, and presentation skills and strong analytical skills in bilingual
• Equipped with leadership skills in which able to lead the engineers in completing the jobs.
• Able to work 6 days per week at the Site office.
• Experienced in the construction of high-rise buildings of at least 100m high, with deep basement structures.
• Possess excellent leadership, planning, good management skills, interpersonal communication, and negotiation skills to lead a team of engineers and contractors while liaising with peers and colleagues from various departments. Possess the mental and physical stamina to take on numerous challenging tasks while simultaneously meeting high standards and deadlines/vision.
• Bilingual in English and Mandarin to liaise with Mandarin-speaking associates given business communications

Job Responsibilities:

• Responsible for driving and executing the construction of buildings and infrastructure.
• Supported by project managers and his/her team collaborates with various stakeholders including architects, engineers, and contractors to make sure that the construction runs smoothly.
• Oversees the planning, execution, and completion of construction projects by relevant building regulations and standards.
• Schedules the construction timelines, coordinates work between various departments, conducts site meetings, and carries out inspections on the building works.
• Chair meetings with clients, consultants, contractors, technical experts, etc. to resolve any design/budget/technical issues that might derail the project delivery.
• Coordinate building inspections by relevant authorities.
• Direct all site activities of site staff, contractors suppliers, etc., and manage the communication between different groups to ensure timely response to project requirements.
• Ensure compliance with building regulations and safety measures.
• Manage and deliver projects within the project timeline and budget, as well as the framework of risk and environmental considerations.
• Manage budgets of construction projects.
• Manage work delivery and resources based on resource allocation and project schedules.
• Review construction progress and address the needs of the stakeholders at various stages of the project.
• Work with design teams to review design solutions and ensure they meet the project budget and timeline.
• Lead and oversees project execution, monitor site progress, and ensure on-time completion of the project
• Project planning and project management
• Liaise closely with subcontractors, architects, consultants, and authorities; set guidelines and provide expertise and supervision to the team.
• Project management, coordination, implementation, execution, control, and completion of specific projects.
• Oversee the planning, analysis, and recommendations in support of project construction planning, implementation, and monitoring work schedules following the master and detailed work program.
• Liaise with consultants for technical issues and coordinate with subcontractors on the site activities.
• Assist in developing and implementing corporate construction policies that support project construction.
• Monitor cash flow projections and report actual cash flow and variance to senior management regularly (monthly/bimonthly)
• Prepare and submit monthly, weekly, and daily progress reports to internal and external stakeholders.
• Lead the planning, execution, and closure of construction projects, ensuring they meet safety, quality, timeliness, and budgetary/financial requirements.
• Provide direction and mentorship to senior/project managers, and project, WSH teams, fostering a collaborative, productive, safe, and high-performance work environment.
• Foster harmonious, positive, and sustainable client, internal and external stakeholders (e.g consultants, government agencies, public, subcontractors, etc) relationships and ensure their expectations, needs, and requirements are met and constantly throughout the whole project life cycle
• Provide technical expertise to the project team throughout the project life cycle to achieve synergy, savings, and productivity.

Job Requirement:

• Degree in Civil/Structural Engineering
• Must have more than 15 years of experience in Civil/Structural Engineering works
• Excellent writing, communication, and presentation skills and strong analytical skills in bilingual
• Equipped with leadership skills in which able to lead the engineers in completing the jobs.
• Able to work 6 days per week at the Site office.
• Experienced in the construction of high-rise buildings of at least 100m high, with deep basement structures.
• Possess excellent leadership, planning, good management skills, interpersonal communication, and negotiation skills to lead a team of engineers and contractors while liaising with peers and colleagues from various departments. Possess the mental and physical stamina to take on numerous challenging tasks while simultaneously meeting high standards and deadlines/vision.
• Bilingual in English and Mandarin to liaise with Mandarin-speaking associates given business communications

Job Description:

• Assist the Site Manager on site activity.
• We are RC Structure contractor, therefore candidate will need to study all drawings.
• Monitor the precast delivery.
• Record the delay arise by others.
• Raise the RFI.
• Monitor the site progress.
• Inform daily basis to the client if there is any issues in our work.
• 5.5 days work (Monday, 8am to 5pm and Saturday, 8am to 12pm)

Job Requirements:

• At least 1 year of working experience in the related field is required for this position.
• Must possess a proactive attitude, self-motivated, a team player and have strong problem-solving and communication skills.
• Relevant experience in RC structure works.

Job Responsibilities:

• Responsible for driving and executing the construction of buildings and infrastructure.
• Supported by project managers and his/her team collaborates with various stakeholders including architects, engineers, and contractors to make sure that the construction runs smoothly.
• Oversees the planning, execution, and completion of construction projects by relevant building regulations and standards.
• Schedules the construction timelines, coordinates work between various departments, conducts site meetings, and carries out inspections on the building works.
• Chair meetings with clients, consultants, contractors, technical experts, etc. to resolve any design/budget/technical issues that might derail the project delivery.
• Coordinate building inspections by relevant authorities.
• Direct all site activities of site staff, contractors suppliers, etc., and manage the communication between different groups to ensure timely response to project requirements.
• Ensure compliance with building regulations and safety measures.
• Manage and deliver projects within the project timeline and budget, as well as the framework of risk and environmental considerations.
• Manage budgets of construction projects.
• Manage work delivery and resources based on resource allocation and project schedules.
• Review construction progress and address the needs of the stakeholders at various stages of the project.
• Work with design teams to review design solutions and ensure they meet the project budget and timeline.
• Lead and oversees project execution, monitor site progress, and ensure on-time completion of the project
• Project planning and project management
• Liaise closely with subcontractors, architects, consultants, and authorities; set guidelines and provide expertise and supervision to the team.
• Project management, coordination, implementation, execution, control, and completion of specific projects.
• Oversee the planning, analysis, and recommendations in support of project construction planning, implementation, and monitoring work schedules following the master and detailed work program.
• Liaise with consultants for technical issues and coordinate with subcontractors on the site activities.
• Assist in developing and implementing corporate construction policies that support project construction.
• Monitor cash flow projections and report actual cash flow and variance to senior management regularly (monthly/bimonthly)
• Prepare and submit monthly, weekly, and daily progress reports to internal and external stakeholders.
• Lead the planning, execution, and closure of construction projects, ensuring they meet safety, quality, timeliness, and budgetary/financial requirements.
• Provide direction and mentorship to senior/project managers, and project, WSH teams, fostering a collaborative, productive, safe, and high-performance work environment.
• Foster harmonious, positive, and sustainable client, internal and external stakeholders (e.g consultants, government agencies, public, subcontractors, etc) relationships and ensure their expectations, needs, and requirements are met and constantly throughout the whole project life cycle
• Provide technical expertise to the project team throughout the project life cycle to achieve synergy, savings, and productivity.

Job Requirement:

• Degree in Civil/Structural Engineering
• Must have more than 15 years of experience in Civil/Structural Engineering works
• Excellent writing, communication, and presentation skills and strong analytical skills in bilingual
• Equipped with leadership skills in which able to lead the engineers in completing the jobs.
• Able to work 6 days per week at the Site office.
• Experienced in the construction of high-rise buildings of at least 100m high, with deep basement structures.
• Possess excellent leadership, planning, good management skills, interpersonal communication, and negotiation skills to lead a team of engineers and contractors while liaising with peers and colleagues from various departments. Possess the mental and physical stamina to take on numerous challenging tasks while simultaneously meeting high standards and deadlines/vision.
• Bilingual in English and Mandarin to liaise with Mandarin-speaking associates given business communications

THE CONTEXT            

Since 1947, the men and women of Parfums Christian Dior have embodied the founding "couturier-perfumer's" unique spirit of excellence, creativity and expertise, both in France and throughout the world. Our House is an open and highly- focused collective, a leader that thrives on the creativity of all its stakeholders. Our collective passion and our heritage, full of authenticity and dream, make us move forward and reinvent ourselves.

By revolutionizing the codes of French style and luxury through perfumes, and combining tradition with daring makeup and innovative skincare, we are reinventing every day the Dior style and its compelling, joyful and absolute beauty. Our stimulating missions give our employees the opportunity to develop new skills, overcome spectacular challenges and reveal their talent. To go further, with Dior.

YOUR IMPACT             

Under the supervision of the Regional Finance Director PCD TR APAC, you will be a key business partner in understanding and analyzing the complex yet fascinating and growing Travel Retail business of the APAC region. As part of the Finance Team, you will have a significant role into defining the PCD TR APAC financial equation through the different forecast exercises and closings, participating in making sure the financial operations run smoothly at the right level of data quality. Also, you will be a key contributor in various optimization and revamping projects of our financial processes. The position is based in Singapore and your main stakeholders will be the accounting teams and operational Teams of the different areas.

YOUR MISSION             

• Running controlling & financial operations: To be Actively involved in the day-to-day operations of the department and therefore of the whole region. This includes making sure our expenses are booked at the right level of expectation, on a timely manner following the right phasing and proper affectation within our financials.

• Analysis & reporting: Partnering with the different stakeholders to analyze the gaps and inconsistencies that may arise from those bookings vs our expectation and report back to the business / management with necessary recommendations or alerts. On the regulatory side, to ensure the actuals are aligned with accounting standards, respecting regional, central and internal control guidelines. To conduct in-depth financial analysis when required, providing insights to the Management. To build-up and sustain a reporting environment that allows the stakeholders to access their key financials data and a seamless manner.

• Continuous improvement: To be proactive into identifying, proposing to Management and coordinating improvement of our financial processes at local or regional level. To be a key coordinator / contributor toward central initiatives that are aiming at improving our financial processes and information workflows. 

WHAT CAN WE OFFER?                       

A demanding role within an ambitious and fast-growing environment with daily opportunities to learn and develop your skills alongside passionate team members. Beyond this role, your development is a pillar of our ambition. Parfums Christian Dior, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses.

SO, HOW FAR WILL YOU TAKE DIOR?

Job Summary

Excellent opportunity for a Business Analyst to be part of the Change Management Team to manage major and strategic change initiatives work for a leading Financial Services organization.

Mandatory Skill-set

• Degree in Information Technology / Finance/ Business
• At least 5 years of working experience as a Business Analyst in a project setting within Financial Services Industry;
• Experience and knowledge of change and project management principles, methodologies and tools;
• Solid understanding on change management process;
• Good understanding of Wholesale banking products, process, and technologies solutions;
• Working experience in Wholesale payment process and SWIFT messaging are required;
• Proficient in gathering and documenting business requirements, creating functional specifications, and user stories;
• Excellent analytical and problem-solving skills, with the ability to think critically and strategically;
• Strong interpersonal and communication skills, with the ability to effectively communicate complex ideas to both technical and non-technical stakeholders;
• Strong attention to detail and ability to manage multiple priorities and deadlines;
• Must be able to work independently and collaboratively in a fast-paced environment.

Desired Skill-set

• PMP / Scrum certified.

Responsibilities

• Collaborate with stakeholders to understand business change initiatives, objectives, requirements, and challenges;
• Gather and document user requirements and translate it into functional specifications and user stories;
• Conduct impact analyses, assess change readiness, and perform gap analysis to identify discrepancies between current and desired states and propose solutions to bridge the gaps;
• Perform risk assessment with project implementation; identify and manage project dependencies;
• Develop and maintain business process models, use cases, and other relevant documentation;
• Conduct feasibility studies and cost-benefit analysis to evaluate potential solutions and make recommendations to stakeholders;
• Collaborate with technical teams to ensure accurate translation of business requirements into technical specifications;
• Facilitate user acceptance testing (UAT) and support end-users during the implementation and post-implementation phases;
• Maintain regular updates with other (change) business analysts across the region for alignment and updates on the project status, risk and issues;
• Collaborate with stakeholders to continuously improve business processes, systems, and workflows.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Our client, a company working in the Cyber Security Industry, is looking to hire an IAM Product Manager (Identity Access Management) to join their team in Singapore. Kindly find the details below

Responsibilities:

• You must be able to communicate with all areas of the company.
• You will work with the Product Engineering team and Product Owners in helping to define product features that meet customers’ deployment and usability requirements.
• You will work with the Marketing team in helping them to understand the positioning, key benefits, and target customers of your products.
• Work with Marketing and Product Owners to contribute to product materials, including presentations, case studies, web content, whitepapers and more.
• You will also serve as the internal and external evangelist for your products, including communication with the sales channel and key customers.
• Conduct market research, customer requirements identification, competitive analysis and industry trend studies.
• Manage market requirements ensuring their refinement and continuous assessment with the Product Engineering team.
• Help to define and build a global roadmap based on key market trends and compelling opportunities that differentiates the company in the digital identity market.
• Work with Marketing, Sales, Product Engineering, and Professional Services teams to develop and lead internal content including sales enablement training, FAQs, and cheat sheets to
• Regularly work with strategic partners, sales management, and marketing counterparts to discuss and track progress on business and marketing plans and any open issues.
• Represent as product expert at industry, channel, partner, and customer events. Education and Experience:
• University graduate with a major in Information Technology, Computer Science, or related disciplines and a minimum of 5 years of experience in IAM with emphasis on authentication and mobile security solutions.

Knowledge and Skills

• Technical aptitude, curiosity, and a keen understanding of the IAM and mobile ecosystem and its technical audiences.
• Strong experience as a product manager with a deep understanding of the motivations of technical audiences
• Solid knowledge about product development life cycle and experience involved at various stages including requirement review, UI/UX design, test case review, and production support.
• Strong ability in analyzing data to derive insights and make decisions
• A proven track record of the ability to understand technical personas and build adoption and engagement of new and existing product lines
• Knowledge in mobile/e-banking applications, software/platform architecture, market research, etc.
• Excellent cross-functional collaboration, stakeholder management, and project management skills
• Experience crafting compelling positioning, messaging and thought leadership content
• Ability to effectively influence both internal and external stakeholders across all levels of the organization
• Self-motivated, excellent communication, analytical, logical thinking, problem solving, interpersonal, and writing skills
• Willing to travel across the Asia Pacific region

• Responsible for the direction and delivery of project planning outcomes within schedule, cost, quality and safety for a mega projects
• Responsible for developing and maintaining a project master plan and schedule to meet the project objectives
• Ensure adherence to best practice project management principles and managing the project delivery services
• Managing the overall project controls, planning & scheduling, cost management, estimating, risk management for the project
• Monitoring of project scope and deliverables including application of change management processes
• Managing the development, monitoring and controlling of the project schedule.
• Formulating and controlling of the project budget
• To develop a project control procedure to monitor the progress of project

• Supports Regional Director Asia Pacific, Sales Flexible Accessories on sales & marketing related topics
• Report on and analyze sales and customer data to identify account and market opportunities through market studies (desk research & interviews) and market entry strategies of related abrasives products, in particular for China, ASEAN and Japan
• Prepare monthly management data for internal reporting and business reviews with Global Headquarters
• Support in preparation of presentations for senior management level meetings
• Independent handling of routine and ad-hoc tasks

Primary objectives of the position:

• Responsible for the complete management of premises, as well as planning and implementing effective support strategies that meet the demands of the studio to enable a high performing culture.
• Provide administration support to the Singapore studio Principal and Leadership group, and timely, professional, and responsive customer service to all Hassell staff and clients with consistent high-quality outputs.

      Key Activities:

• Day to day management of operations and ensuring a collaborative team approach with excellent communication and customer service skills.
• Manage the day to day functioning of the studio premises and various facilities.
• Oversee the coordination of internal studio events / functions / catering requirements, with other Business Support staff and the Culture Collective group.
• Support with travel and accommodation bookings for Hassell personnel through relevant suppliers as required.
• Assist the Business Development team where necessary on proposals and awards submissions.
• Manages studio operating expenses with support sought from local Studio Accountant including approval of purchase orders for studio expenditure (i.e. non-project related).
• Completion of relevant elements for inclusion in the Regional Report which includes operational, project and non-project issues for the studio with input from Practice Leaders and business functions.
• Chairs weekly leadership meeting and ensure actions are undertaken as required.
• Assists the Managing Principal on studio tenancy issues including lease renewal, negotiations, security and any other tenancy requirements.
• Support Professional Practice to ensure monthly reports are undertaken for all projects in the studio, by ensuring all reports have been submitted to Practice Leaders for review and action as applicable.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Internal Code: A24086

This is a one-year contract role.

What will you do?

The IT Application BA shall be involved in strategizing and implementation of the project and initiatives involving the requirement study, procurement, testing, management, implementation, and maintenance support of applications.

You will be working in a Healthcare Project.

What are we looking for?

• Minimum of 5 years of IT Application BA experience
• Practical experience with Agile Methodologies, tools and delivery
• Good understanding of Cloud Technology and have attended the related fundamental Cloud Technology trainings
• Experience in Vendor and Contract Management, Change Management/Service Request Management, Problem/Incident Management will be an added advantage
• Experience in supporting Government Projects will be an added advantage
• Experience in supporting/implementing projects with databases ie Oracle and/or Postgres Database, middleware ie weblogic or JBoss or Tomcat as well as exposure in automated software testing will be an added advantage
• Strong analytic, conceptualization and problem solving skillsets will be an added advantage
• Strong communication skills, both oral and written and able to pitch to engage stakeholder will be an added advantage
• Relevant healthcare domain knowledge will be an added advantage
• Experience in supporting applications operations will be an added advantage

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Job Summary

As a Service Management Process Deployment SME, you will be responsible for customizing ServiceNow applications and modules to meet business needs, designing and implementing IT service management processes in alignment with ITIL best practices, and developing integration solutions between ServiceNow and other enterprise systems to ensure seamless data exchange and process automation. You will collaborate closely with business units, IT teams, and external vendors to gather requirements and design effective solutions, facilitating communication and collaboration among all stakeholders.

Job Responsibilities :

ServiceNow Configuration and Customization

• customize ServiceNow applications and modules based on business needs.

Process Design and Implementation

• Design, implement, and manage IT service management processes using the ServiceNow platform.
• Ensure alignment of processes with ITIL best practices and organizational goals.

System Integration

• Design a integration solutions between ServiceNow and other enterprise systems.
• Ensure seamless data exchange and process automation across integrated systems.

Stakeholder Collaboration

• Work closely with business units, IT teams, and external vendors to gather requirements and design solutions.
• Facilitate effective communication and collaboration among all stakeholders.

Training and Documentation

• Conduct training sessions for end-users and administrators on ServiceNow functionalities and best practices.
• Create and maintain comprehensive documentation for configurations, customizations, and processes.

Performance Monitoring and Optimization

• Monitor system performance and identify areas for improvement.
• Implement optimizations to enhance the performance and efficiency of the ServiceNow platform.

Governance and Compliance

• Ensure adherence to governance and compliance frameworks within the ServiceNow environment.
• Conduct regular audits to maintain compliance with security and regulatory requirements.

Continuous Improvement

• Identify and implement process improvements to enhance IT service management.
• Propose and implement innovative solutions to enhance the ServiceNow environment.

Risk Management

• Identify potential project risks and develop mitigation strategies.
• Monitor and manage risks throughout the project lifecycle.

Job Requirements

Educational Background:

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
• Relevant certifications in ServiceNow, ITIL, or project management (e.g., ServiceNow Certified Implementation Specialist, ITIL Foundation).

Work Experience:

• Extensive experience (typically 5+ years) in IT Service Management (ITSM) and process deployment.
• Proven experience in configuring, customizing, and implementing ServiceNow solutions.
• Experience with ServiceNow modules such as Incident Management, Problem Management, Change Management, Service Catalog, and CMDB.

Technical Skills:

• Strong understanding of ServiceNow architecture, capabilities, and best practices.
• Proficiency in developing and maintaining scripts, workflows, business rules, and automation in ServiceNow.
• Knowledge of integrating ServiceNow with other enterprise systems and applications.
• Familiarity with web technologies (JavaScript, HTML, CSS) and relational databases (MySQL, Oracle).

Process Management Skills:

• In-depth knowledge of ITIL framework and service management processes.
• Experience in process design, re-engineering, and continuous improvement initiatives.
• Ability to analyze and map business requirements to technical solutions.

Project Management Skills:

• Demonstrated experience in leading and managing ITSM projects.
• Strong project management skills, including planning, scheduling, risk management, and reporting.

Soft Skills:

• Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels.
• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proven ability to train and mentor team members and end-users.

Additional Requirements:

• Ability to stay updated with the latest ServiceNow features, releases, and industry trends.
• Strong organizational and time management skills.
• Willingness to obtain and maintain relevant certifications and training.

Business Support Executive with ERP (Enterprise Resource Planning) experience typically handles a range of administrative tasks and supports various functions within an organization using ERP systems.

Key Responsibilities:

1. ERP System Management: Maintain and update ERP systems to ensure they meet the organization’s needs.
   Troubleshoot and resolve issues related to ERP software.
   Customize ERP modules to align with business processes.
   
2. Inventory Management:
   Monitor and manage inventory levels to ensure they are in line with company requirements and demand forecasts. Conduct regular stock audits to verify inventory accuracy and identify discrepancies. Reconcile inventory records with physical stock counts.
   
3. Data Entry and Management: Enter and update data within the ERP system, ensuring accuracy and consistency.
   Generate reports and analyze data to support decision-making.
   
4. Process Improvement:Identify areas for process improvement and work with teams to implement changes.
   Assist in the development and documentation of business processes and procedures.
   
5. Collaboration: Work closely with other departments to ensure the ERP system supports their needs and integrates smoothly with other systems.
   Coordinate with IT and software vendors to address system-related issues.
   

Skills and Qualifications:

• ERP Knowledge: Familiarity with ERP software such as SAP, Oracle, Microsoft Dynamics, or similar systems.
• Technical Proficiency: Ability to navigate and troubleshoot ERP systems; understanding of database management and integration.
• Administrative Skills: Strong organizational skills, attention to detail, and proficiency in office software (e.g., MS Office Suite).
• Communication: Excellent verbal and written communication skills.
• Problem-Solving: Ability to identify problems, analyze options, and implement effective solutions.
• Time Management: Ability to prioritize tasks and manage time effectively in a fast-paced environment.

Experience:

• Previous experience in administrative support or a similar role.
• Experience working with ERP systems in a professional setting.
• Knowledge of industry-specific practices can be advantageous, depending on the sector (e.g., manufacturing, retail, finance).

Requirements:

• Diploma / Degree
• Minimum 1 - 2 years of work experience, preferably in manufacturing / retail environment
• Mature, organized, meticulous, task-oriented, and able to handle tasks independently.
• Must be a team player.
• Good communications skills in English and Mandarin to liaise with suppliers from Mandarin speaking countries.
• Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner.

Your Role

We are looking for a highly motivated Sr Business Analyst to join our JAPAC Go-To-Market Shared Services team. As a business analyst, you will play a key role in sales and program initiatives focused on our commercial go-to-market execution in the JAPAC region. Your work will help us identify trends and correlations to better drive business outcomes. Key elements of your role will include the optimization and execution of global programs and regional initiatives targeted at our sales expansion into commercial via our channel route-to-market.

Your Impact

• Work with key business stakeholders and regional teams (sales operations, business intelligence, strategy and planning) to deliver insights, reports, visualization and analysis to solve important business problems and optimize growth opportunities

• Act as the lead liaison and strategic partner in collaborations with Distribution & Commercial cross-functional teams, including field account managers, marketing team, speedboat teams, other channel groups, as well as external business partners.

• Lead systems and related projects across the project lifecycle, starting from planning, initiation, development, implementation, communication, change management activities, risk management and the collection of best practices

• Working closely with the Director of Operations to develop, implement and maintain consistent operating procedures around distribution route-to-market priorities such as frictionless transactional process, stocking strategies and other similar initiatives.

• Partner with the commercial sales team to drive the data analysis effort from start to end for our Inside Sales Representatives (ISR) team to optimise efficiency and productivity in the whitespace territories including Small and Medium Business segmentation (SMB)  

• Work with complex data sets from across the value chain such as sales, perform deep analytical dives into transactional database and identify subsets of trends and correlations to better drive business outcomes. Conduct ad-hoc analyses to support cross functional projects.

• Act as a representative of channel strategy with internal and external business partners. Assist in the review and evaluation of business initiatives, product and projects with respect to formulate insights for senior business leaders.

• Assist with business strategy, controls and financial performance. Manage and execute a disciplined change management process.

• Lead workshops to elicit business needs and create requirement models. Interface with support teams and operations to solve challenging business pain-points.

• Develop and execute channel growth strategy & initiatives, planning, including opportunities to generate further value and partner retention

• Design, implement, and support KPIs for HR Services

• Mentor, guide, advise and/or check the work of less experienced Business Systems Analysts

Responsibilities

· Monitor and track invoices, payment schedules related to all projects.

· Update management on outstanding invoices (incoming and outgoing) and payments.

· Establish and maintain a centralized repository for contract and project documents.

· Organize, categorize, and archive relevant files, ensuring easy access for all project stakeholders.

· Keep track of design review submission and decision sheets.

· Ensure timely submission of design materials and facilitate review processes

· Arrange internal and external meetings, including scheduling, invitations, and logistics.

· Prepare meeting agendas and distribute relevant materials.

· Monitor and track all tender submissions.

Minimum Requirements

· At least 3 years of relevant work experience in project coordination or related roles.

· A bachelor’s degree in a relevant field, such as engineering, financial management, or a related discipline.

· Strong organizational and time management skills.

· Proficiency in project management tools and software.

· Excellent communication and interpersonal abilities.

· Attention to detail and ability to multitask effectively.

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms. 

We are a team of 500  builders from 18 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

Attributes

• Make data meaningful to stakeholders where they can derive better insights towards achieving a business goal.
• Be a critic to the product team to help them focus on the right metrics at the same time provide the requisite direction through data.
• Autonomy, drive the direction of data usage, sources  to achieve business goals
• Business acumen to co-relate data to solving real life problems.

Data Analysis & Reporting:

• Collect, process, and analyze large datasets to identify trends, patterns, and insights.
• Develop and maintain dashboards, reports, and visualizations to communicate findings effectively.
• Use statistical tools and techniques to interpret data and analyze results.
• Prepare and present detailed analytical reports for stakeholders at all levels of the organization.
• Collaborate with the product team to understand their analytical needs and deliver actionable insights.

Data Management:

• Ensure the accuracy, completeness, and consistency of data across different sources.
• Work with IT and data engineering teams to optimize data pipelines and workflows.

Project Collaboration:

• Partner with product managers, developers, and other stakeholders to integrate data analysis into product development and business strategies.

• Bachelor's degree in Data Science, Statistics, Economics, Finance, Computer Science, or a related field.
• Minimum of 3 years of experience in a data/business analyst role, preferably within the fintech industry.
• Strong proficiency in SQL and experience with data manipulation and querying.
• Experience with data visualization tools such as Tableau, Power BI, or similar.
• Proficiency in statistical analysis software (e.g., R, Python) and Excel.
• Strong analytical and problem-solving skills with the ability to translate data into actionable insights..
• Excellent communication skills, both written and verbal, with the ability to present complex information clearly to non-technical stakeholders.

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness.  As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place.  We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

Job Overview:

We are seeking a dynamic and customer-focused individual to join our team as a Business Development and Customer Experience Executive. The ideal candidate will play a crucial role in managing and enhancing relationships with our valued customers, ensuring satisfaction, and contributing to the overall success of our organization.

Job Responsibilities:

·        Proactively engage with customers to understand their needs and expectations.

·        Build and maintain strong, long-lasting customer relationships through effective address of customer inquiries, concerns, and feedback promptly and professionally.

·        Procure, maintain and develop meaningful relationships with existing and new clients to improve retention rate by actively reaching out to key accounts and private clients on regular basis

·        Receive and resolve customers’ concerns and enquiries to your best ability and achieve maximum revenue

·        Maintain accurate and updated customer records in the CRM system.

·        Analyze customer data to identify trends and opportunities for improvement.

·        Collaborate and work closely with internal stakeholders to fulfil client’s expectations and business objectives, to have resolution of customer issues, inventory supplies, logistics and fulfilment of orders management.

·       Ability to partner with multiple departments and stakeholders.

·       Excellent problem-solving skills with meticulous attention to detail.

·       Ability to work collaboratively in a team environment.

·       Assist in drafting proposals to generate more revenue from clients.

·       In-depth knowledge of liquor business and value propositions.

·       Provide administrative support to Business to Business, Operations, and Sales teams to ensure smooth day-to-day operations.

·       Maintains Customer Service Feedback database.

·       Responsible for QSM Submission and other activities.

·       Support any off-site event or ad-hoc projects under the Service Excellence/CRM team.

·       Backup support for after-sales service requests, including retail, VIP, ISC, etc.

·       Degree in a relevant discipline.

·       At least 2 years of experience in managing customer service and expectations of high-profile clients.

·       Proven experience in customer relations or a similar customer-facing role.

·       Resourceful, positive attitude, and focus on customer satisfaction in a fast-paced environment.

·       Proficient in internet and Microsoft applications.

·       High-level communication skills in both English and Chinese.

·       Proven ability to negotiate.

·       Strong customer service recovery and conflict resolution skills.

·       Good organizational skills.

• We offer attractive salary packages that commensurate with relevant work experience
• Annual Leave from 14 days to 18 days
• Medical Outpatient insurance coverage
• Group Hospitalization and Surgery insurance coverage
• Group Dental insurance coverage
• Performance bonuses subject to company's and individual's performances

He/she reports to the Business Unit Manager and you will be required to create partnerships with existing and potential clients as well as identify new service offering opportunities to grow the business. Specifically you will be required to:

• Develop, monitor and achieve Key Performance Indicators (KPI’s) for the Business.
• Prepare winning proposals and engage in direct sales activities to achieve lasting client relationships.
• Prepare action plans to effectively achieve sales objectives and actively market the downstream businesses capabilities to potential clients
• Utilize sales skills, in addition to technical service knowledge, to sell multiple product lines and develop cross-selling opportunities across business lines as they present themselves in key areas such as:
  • Petroleum cargoes testing
  • Inspection services

ROLE SUMMARY:

The Senior Business Development Manager is responsible for revenue generation from new customers, within one or several business units. He/ She will be expected to source and close leads working with Exhibitor Marketing, to develop strategies to attract new customers, enter new markets and review new business revenue. The role will be expected to sell to a variety of customers, independent small and medium enterprise customers (most our customer base) up to large key account acquisitions. As part of the life time management of customers, at times the Senior / Business Development Manager will be expected to support the closing or retention of high value or strategic customers, in particular those whom the Senior / Business Development Manager first acquired.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Revenue generation of specified amount assigned, through sales (booth, sponsorship/ advertisement and fully integrated packages) to new customers (including some customers who have not exhibited for several years) across products and revenue streams within a business unit
• Generation of new business leads, through customer relationship development, cold calling, attendance at industry related events and market searching
• Development of brand and industry specific knowledge to enhance and improve new business sales performance
• Identification and development of business development strategies, working with Event Directors to target new market sectors and regions
• Development of market analysis and opportunity assessment for brand growth and new revenue growth opportunities
• Collaboration with Exhibitor Marketing teams to develop attraction campaigns which could drive business development opportunities
• Support on the on-site re-booking of new business customers, and begin the handover of customers onto the account management team
• Support (where necessary) in the retention of existing customers
• To account manage newly acquired customers through their first show cycle to ensure a positive experience and provide resolution advice where necessary, working with other business functions (e.g. Marketing, Brand or Event Operations)
• Liaise with the Event Director in relation to key high value new customers, and Sales Operations with regards to available spots on the floor plan
• Adoption of sales pipeline process and data quality maintenance through use of Salesforce (CRM system)
• Manage the capture and entry of Sales contract information
• Manage sales information and customer requirements (via Salesforce) to Sales Operations and Event teams
• Act as an informal mentor to Business Development Executives within the Sales team, to share industry knowledge and experience
• Support overdue payment collection for accounts under management
• Perform additional responsibilities as assigned

ILLUSTRATIVE ROLE METRICS:

• Business Development revenue targets
  • New business revenue growth (new customers)
  • New business revenue growth (lost customers)
  • Brand (Event/product) new business revenue performance against target
  • Life time customer value
• Individual performance metrics
  • Number of open opportunities
  • New business sales conversion % (win rate)
  • Deal size (average sales value for closed – won deals)
  • Sales cycle time (average time it takes a team to close a customer)
  • % of sales target attained
• Individual sales activity metrics
  • Number of new calls and meetings (by sector / account size)
  • Number of new opportunities (pipeline)
  • Number of new leads generated into pipeline
  • Number of new f2f customer meetings
• Sales process and technology adoption metrics
  • Key Salesforce system adoption metrics
  • Sales Excellence pipeline process adoption