Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Contribute ideas and suggestions for process improvements, enhancements, and innovations to optimize project management practices
• Actively seek feedback from mentors, trainers, and project managers to identify areas for improvement and development
• Communicate effectively with project stakeholders, including clients, team members, and senior management, to provide updates on project status, progress, and key milestones
• Act as a liaison between project teams and stakeholders, facilitating communication and ensuring alignment on project objectives and expectations
• Assist project managers in planning and executing project activities, tasks, and deliverables
• Coordinate with project team members, stakeholders, and vendors to ensure project milestones and deadlines are met
• Participate in a structured training program to learn project management principles, methodologies, and best practices
• Attend training sessions, workshops, and seminars to develop skills in project planning, execution, monitoring, and control
• Learn how to use project management tools and software to manage project tasks, schedules, budgets, and resources

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong organizational and time management abilities, with the ability to prioritize tasks and meet deadlines
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Get to know the Team

The Singapore Operations team oversees, shapes, and grows the business in Grab Singapore. We contribute to Grab's vision of being Southeast Asia's superapp by providing everyday services that matter most to consumers in Singapore. We develop business strategies that help us achieve our vision in serving our community.

As part of the Singapore Operations team, you will help connect Singapore customers to a wide array of merchants, from familiar favourites to emerging stars, through our many delivery partners. Join the Merchant Acquisition team, acquire and grow Grab's merchant network, bringing even more exciting brands, value, and options to eaters in Singapore!

Get to know the role

You will support the Merchant Acquisition Team by tracking market trends and delivering applicable business insights, analysing sales pipeline and conversion data, and optimising processes to increase sales efficiency and growth across several Grab verticals - GrabFood, Dine-Out, GrabMart, and GrabPay.

You will report to the Head, Sales and Grab Merchant Centre in Singapore.

This role will be onsite at Grab office.

The Critical Tasks You Will Perform

• You will lead market research and identify merchant acquisition opportunities across GrabFood, Dine-Out, GrabMart, and GrabPay.
• You will develop and implement sales processes to enhance efficiency throughout the sales cycle, from lead generation to merchant onboarding.
• You will build comprehensive dashboards by using data from multiple sources to analyze sales performance.
• You will support the planning and execution of sales incentive schemes to achieve business objectives.
• You will create detailed and impactful presentations for key meetings to communicate sales strategies and performance metrics.
• You will collaborate with cross-functional departments on projects.
• You will manage administrative tasks for the team, including employee management and systems access.

Education:

· Bachelors’ Degree in Computer Science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

· Relevant experience in any of the IDM tools

· Strong knowledge on role based access control.

· Strong knowledge of Oracle SQL and proficient in writing complex SQL queries.

· Practical knowledge of scripting languages, preferably Python / Java.

· Hands on experience with Reporting tools with excellent computational ability.

· Effective communication skills, requires excellent stakeholder management skills, has ability to multitask effectively and need to be a good team player.

· Work independently with minimal to no supervision.

Experience: 6-9 Years

Role: Business Analyst

Key Domain/ Technical Skills:

IDM tool (any), SQL queries, Reporting tools (any), Data/role analytics

Key Responsibilities:

· Coordinate with various stakeholders in each business unit to analyse and provide SME support in department’s role matrix amendment.

· Perform application onboarding activities which includes requirement gathering, build, UAT and support production deployments into the IDM solution.

· Manage the bank’s access review exercise which includes application access reconciliation and consolidation into centralized access repository.

· Review application access matrix.

· Perform maintenance of Segregation of Duty (SOD) rules in the IDM solution.

Providing audit related data to internal and external auditors

Key Requirements:

Education:

· Bachelors’ Degree in Computer Science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

· Relevant experience in any of the IDM tools

· Strong knowledge on role based access control.

· Strong knowledge of Oracle SQL and proficient in writing complex SQL queries.

· Practical knowledge of scripting languages, preferably Python / Java.

· Hands on experience with Reporting tools with excellent computational ability.

· Effective communication skills, requires excellent stakeholder management skills, has ability to multitask effectively and need to be a good team player.

· Work independently with minimal to no supervision.

Description

The Business Analyst is subject matter expert for all our projects.

The successful candidate will be the point of contact to our client business and technology stakeholders for business and technical requirements, use cases, solutioning and training. You will provide quality advice and solutioning to ensure that our product can be delivered according to our sales process.

Responsibilities

• Define requirements and use cases together with the Client
• Write / validate functional specifications
• Review technical specifications to ensure alignment with the functional specifications
• Provide solution walkthrough and unit testing support to developers and testers
• Provide onsite testing support to the Client, including root cause analysis
• Attend delivery calls with the Client

Essential skills

• Good knowledge of the Banking business, particularly the Advisory business
• Good understanding of .NET / Java / full-stack development product development and delivery
• Sound experience of real-life SLDC delivery
• Abiity to liaise with stakeholder from both IT and business

We are looking to speak to Business Analysts with experience in Front Office Post Trade Environment!

Main Responsibilities:

1. Build & Change Management:Analyze business enhancements and propose solutions in collaboration with Architects, developers, and business stakeholders.
   Write specifications, provide workload estimates, manage planning, and design test scenarios and release documentation.
   Coordinate user acceptance tests (UAT).
   Manage monthly releases, ensuring milestones for analysis, coding, and testing are met.
   Support the release roadmap for production deployment.
2. Incidents and Requests Management:Troubleshoot and resolve issues/bugs reported by business users or other IT teams
3. Continuous Improvement:Focus on improving operational processes to enhance efficiency.
   

Qualifications & Profile:

• Minimum of 5 years of experience as a Front Office Post Trade Business Analyst.
• Hands-on experience with Front Office systems (either in-house or third-party).
• Knowledge of financial assets, particularly banking treasury products, Fixed Income, and Money Market products.
• Understanding of the trade lifecycle, as well as risk management concepts and market data.
• Experience interfacing Front Office (FO) or Back Office (BO) systems with external systems.
• Proven experience in implementation projects.
• AGILE methodology experience.
  

Key Skills & Expertise:

• Business Analysis: Strong analytical skills to translate business requirements into technical solutions.
• Project Management: Ability to manage releases and coordinate various stakeholders effectively.
• Financial Knowledge: Familiarity with banking treasury products, risk management, and trade lifecycle.
• Technical Interface: Experience with systems integration and understanding the technical side of front office operations.
• Process Improvement: Continuous optimization of operations and business processes.

Working Hours

• 9:00am – 6:30pm SGT or 11am – 8pm SGT

"Sanderson-iKas" is the brand name for iKas International (Asia) Pte Ltd, a company incorporated in Singapore under Company UEN No.: 200914065E with EA license number 16S8086.

Website: www.sanderson-ikas.sg

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 3 years experiences in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder
Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

Job Description

Responsibilities:

• While taking a bird's-eye view of the banking system, draw out, and analyze various business processes, policies, and IT requirements for the system or region in charge.
• Based on the results of the analysis, create a To-Be model and communicate with both IT and coordinate opinions among stakeholders to validate
• Lead the discussion with relevant stakeholders and make several documents such as a requirement document and a specification document etc.
• Creation of the project plan document, which are inclusive of Master-schedule, WBS, Team-structure, Role & Responsibilities, Deliverables, Risk & Mitigation plan, Test plan, Operation plan, Migration plan, regular meeting agenda, meeting minutes, and explanation document for users/vendor.
• Lead getting consensus from all relevant teams and its management on the project plan.
• Build up the delivery team and manage them by tracking progress with WBS/Issue List and setting up necessary meetings.
• Take full responsibility for Scope Control, Risk management, Issue handling, and quality control of deliverables.
• Requires frequently communicate with the client in order to align with its directions.
• Create some deliverables and do development and testing with delivery members.
• Meeting handling (Creation meeting agenda and minutes, Creation of Management report, Update progress, Key issues and risks to both head office and local management, and facilitate the meeting）

Job Requirements:

• Must have good communication and documentation skills.
• Must have experience of PMO experience of the IT related project
• Highly preferred to more than 3-year experience in IT, financial sector and/or consulting business.
• Highly preferred to have consulting experience.

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder
Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

The candidate’s primary role is to liaise with the business stakeholders to understand, review and analyze the current and proposed business operations and processes. The candidate is also required to liaise and bridge between the business and the various cross-functional technical teams.

Key Responsibilities

The responsibilities of the Business Analyst are:

• Liaise and communicate with business stakeholders to gather, review, and analyze business requirements

• Collaborate with the Delivery / Project Manager, and cross-functional teams on project-related activities and work

• Work closely with Product Owner to facilitate the writing and management of User Stories

• Able to assist and facilitate Agile ceremonies, in the absence of the Scrum Master

Job Requirements

Able to work and communicate with members from other teams and shared service teams.

Strong analytical and problem-solving skills

Can communicate fluently in English

Relevant work experience in Agile delivery

Relevant work experience in Singapore Public Sector

Relevant diploma/degree

The German European School Singapore (GESS) is looking for experienced High School Business Management/Econs Teacher, commencing on 1 August 2025.

In your teaching commitment at GESS, you will need to take on the following responsibilities where you will be expected to:

· Develop a strong relationship with all parents and students

· Be a role model who mentors and guides students to ensure they meet their full potential

· Actively review student assessment data, including academic, behavioral and social/emotional, to set learning goals, develop student agency and put in place interventions to ensure successful learning of each individual.

Experience and Qualifications

• Recognised teaching qualification (minimum B.Ed or PGCE equivalent)
• Tertiary educational background in Business Management and Economics
• At least 4 years teaching experience
• Knowledge, understanding and teaching experience of the IB Middle Years Programme and/or IB Diploma Programme
• Articulate and effective written and oral communication in English
• Ability to work collaboratively, professionally and effectively within a team
• Experience of working in an international school setting advantageous
• Willingness to adapt to and embrace a new school environment
• Willingness to contribute and champion educational change that supports best practice and improve student learning

Professional Expertise

• Cognitive Activation / Pedagogical Subject Knowledge: The teacher has a deep understanding of the curriculum, pedagogy, subject content, and the developmental needs of students to effectively provide rich learning experiences.
• Classroom Management: The teacher understands the importance of establishing routines and procedures and providing a safe, supportive, student-centered learning environment.
• Formative Assessment: The teacher can effectively use differentiated assessment tools and strategies and understands how to make accommodations for individual students that drive learning forward.
• Student Well-being & Safeguarding: The teacher is a caretaker of the student’s social health and emotional well-being. They support healthy peer relationships and interactions. At the same time, they are guiding individual emotional, well-being and social development through the application of restorative practices.
• Professionalism: The teacher is committed to professional ethics, international-mindedness, and the school’s mission; collaborates and communicates appropriately and takes responsibility for professional growth that enhances student learning.

Keen to collaborate and share your specialist expertise, you will be a fitting ambassador for the school. You will communicate with confidence across diverse audiences and situations, using your expertise to build strong relationships across the GESS community.

Our School

The German European School Singapore (GESS) is a multi-lingual, not-for-profit, German international school in Singapore with a distinct European flavour. As an accredited ‘Excellent German School Abroad’, the German Section of GESS offers all major German school leaving certificates.

Our European Section offers tuition in English for students from grade 1 - 12 across all three IB programmes (the PYP, the MYP and the IB Diploma Programme) as an authorised IB World School.

Children aged 2 years onwards can enroll in our Preschool where children are following the PYP programme in German-speaking, English-speaking or bilingual groups. In addition to an outstanding academic education, GESS strives to teach students community values such as respect, openness and diversity.

To Apply

We offer an exciting working environment in an international and cooperative team. Your application should include a letter of application and your complete resume. Please indicate your reasons for applying for the position.

Our Selection Process

At GESS we adhere to fair employment practices that consist of hiring practices that are fair, merit-based and non-discriminatory.

We are committed to providing a world class, safe, happy environment in which children and young people are able to thrive and learn. We are committed to safeguarding and child protection as we promote the welfare of all our pupils irrespective of race, ability, religion, gender or culture.

All post holders are subject to appropriate vetting procedures including satisfactory reference and background checks and the offer of employment will be subject to the completion of these.

Please note, that only shortlisted candidates will be notified.

Job Description

Responsibilities:

• While taking a bird's-eye view of the banking system, draw out, and analyze various business processes, policies, and IT requirements for the system or region in charge.
• Based on the results of the analysis, create a To-Be model and communicate with both IT and coordinate opinions among stakeholders to validate
• Lead the discussion with relevant stakeholders and make several documents such as a requirement document and a specification document etc.
• Creation of the project plan document, which are inclusive of Master-schedule, WBS, Team-structure, Role & Responsibilities, Deliverables, Risk & Mitigation plan, Test plan, Operation plan, Migration plan, regular meeting agenda, meeting minutes, and explanation document for users/vendor.
• Lead getting consensus from all relevant teams and its management on the project plan.
• Build up the delivery team and manage them by tracking progress with WBS/Issue List and setting up necessary meetings.
• Take full responsibility for Scope Control, Risk management, Issue handling, and quality control of deliverables.
• Requires frequently communicate with the client in order to align with its directions.
• Create some deliverables and do development and testing with delivery members.
• Meeting handling (Creation meeting agenda and minutes, Creation of Management report, Update progress, Key issues and risks to both head office and local management, and facilitate the meeting）

Job Requirements:

• Must have good communication and documentation skills.
• Must have experience of PMO experience of the IT related project
• Highly preferred to more than 3-year experience in IT, financial sector and/or consulting business.
• Highly preferred to have consulting experience.

JOB PURPOSE:

• The role holder is responsible for providing support to the Admissions Counsellor and the overall admissions process.

KEY RESPONSIBILITIES:

Functional:

• Works with the Admissions Counsellor to develop a growth strategy and increase the number of enrolments in the campus
• Supports the Admissions Counsellor in achieving the monthly admissions targets
• Conducts research on the local market, competitor offerings and the profile of prospective parents to understand their needs, and shares insights with the Admissions Counsellor to improve the parent engagement strategy
• Works closely with the Admissions Counsellor to learn parent engagement strategies and foster relationships with prospective parents
• Assists in monitoring the offline and online channels for leads and follows up with prospective parents (e.g. one-to-one counselling for offline channels, quick response to emails and web queries for online channels or telephone conversations, etc.)
• Shares feedback with the Marketing team regarding the quality of leads and effectiveness of marketing strategies
• Conducts campus tours for walk-in prospective parents
• Supports and participates in the Admissions events, such as Open House and orientation.

Interaction:

• Address enquiries from prospective parents.

People Focus:

• Provides guidance to the Admissions Executive in the onboarding process.

Location: Punggol Campus

Timing:

• Monday – Friday: 9.00 am to 5.30pm (1 hr lunch break)
• Saturday: 9.00am to 1pm

Working Days: 5.5 days

About the Blockchain for Good Alliance

Initiated by global leaders in web3, the Blockchain for Good Alliance (BGA) is a long-term collaborative non-profit initiative with key partners with the main goal of contributing to societal good by using blockchain technology to solve real-world problems.

Our goal is to position blockchain as a tool with the capabilities to address the most pressing global challenges, aligned with the 17 Sustainable Development Goals of the United Nations.

Role Overview

The Business Coordinator will work with the BGA Lead to play a critical role in ensuring the seamless execution of BGA’s activities, initiatives and stakeholder communication.

This role combines operational execution, administrative coordination, and partnership engagement to drive the efficiency and impact of the BGA’s programmes, including hackathon sponsorships and management, incubation programme and engagement, joint fund development, and the prestigious annual ceremony, the Web3 Oscar.

Key Responsibilities

1. Operations Coordination

• Coordinate with the BGA Lead over the operations across key BGA initiatives, such as hackathons, incubation programmes, and events with marketing, business development and partnerships teams.
• Oversee the adherence to timelines, budgets, and deliverables to ensure smooth execution of BGA activities.
• Engage with vendors, partners, and internal teams to meet project requirements.

2. Administrative Support

• Maintain and update project documentation, reports, and communication materials.
• Schedule and organize meetings, ensuring timely follow-ups and documentation across the BGA.
• Act as the central point of contact between the BGA Lead, team and external stakeholders, streamlining communications.

3. Partnership Coordination

• Assist in managing relationships with key stakeholders, including partners, advisors, and sponsors.
• Support the onboarding process for partners, ensuring alignment with BGA’s goals and requirements.
• Track partnership deliverables and maintain regular communication with stakeholders.

4. Process Improvement

• Work with the BGA Lead to develop and implement Standard Operating Procedures (SOPs) for workflows, including hackathon-to-incubation transitions and joint fund processes.
• Identify and address inefficiencies in current processes, proposing actionable solutions.

5. Event Support

• Assist in planning and executing BGA events, including logistics, scheduling, and on-site coordination.
• Coordinate participant registration, event materials, and post-event reporting.

6. Data and Reporting

• Collect and analyze data from BGA activities to provide insights on impact and progress.
• Prepare regular reports for internal and external stakeholders.

Qualifications

• A minimum of Diploma or Bachelor’s degree in Business Administration, Management, or a related field.
• 1-3 years of experience in operations, project coordination, or a similar role.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and interpersonal skills for managing stakeholders.
• Proficiency in productivity tools (e.g., Microsoft Office, Google Workspace) and project management software (e.g., Lark).
• Knowledge of blockchain, Web3, or emerging technologies is a plus.

Key Traits

• Proactive, meticulous and solution-oriented mindset.
• Ability to work independently while managing multiple priorities.
• Strong team player with a collaborative approach to achieving goals.
• Passion for social impact and innovation through technology.

What We Offer

• Opportunity to work at the intersection of blockchain innovation and social good.
• Exposure to global projects and partnerships in the Web3 space in an organization backed by and working with the best names in web3.
• Collaborative, mission-driven work environment.
• Professional growth opportunities in the web3 sector through engagement with leading industry experts.

Responsibilities:

1. Primary Roles: Customer Service Support

a. Handles incoming enquiries, live chat.

b. Coordinate e-shop customer registration, order processing, e-marketplace coordination (Shopee, Eezee, etc)

c. Reporting and documentation for e-shop & leads

d. Coordinate with local supplier & internal procurement team to check availability of stock, pricing and delivery.

e. Coordinate with Warehouse local team to arrange local collection or delivery & with shipping department for overseas shipping arrangement.

f. Prepare necessary paperwork, such as quotations, Proforma invoices, etc.

g. Follow-up quotations & Orders

h. Onboarding customers to new Digital commerce platform

2. Secondary Roles: System Support

a) System support for systems that already go live.

b) Liaison between end-users and developers by understanding user needs, communicating issues, and facilitating effective resolutions without necessarily engaging in programming.

c) Other ad-hoc responsibilities by management

Requirements:

1. At least GCE “O” levels or SPM

2. At least 1-2 years working experience in Customer Service or Sales experience in handling overseas customers and feels comfortable talking to them over the phone

3. Pleasant personality and Customer Service oriented

4. Able to work independently as well as in a team

5. Good communication skills

6. Bilingual in English and Mandarin

7. Proficient in MS Excel (MS Powerpoint a plus)

Good to have: Tech-savvy (Ability to quickly learn new tools and adapt to the fast-paced nature of the digital commerce industry)

The Business Analyst will play a critical role in analyzing business operations, identifying opportunities for improvement, and supporting decision-making processes. This individual will work closely with cross-functional teams to ensure the company achieves its strategic objectives, particularly as we expand our fleet and client base.

Nature of Service:

1. Identification and assessment of current state processes based on interviews, focus group discussions, data gathering, etc.
2. Development of future state processes in consultation with stakeholder groups including the Authority’s contractors/vendors.
3. Facilitation of stakeholder group discussions or workshops to gather requirements, seek concensus on proposed future state processes, etc.
4. Documentation of process models using the Authority’s preferred tool.

Required Role’s competencies, skills & knowledge

1. Relevant credentials and qualifications.

Minimum 3 years (or 5 years for Senior Deployed Staff) of relevant experience in performing the Role.

JOB DECRIPTIONS:

• Develop and implement marketing strategies, identify and evaluate business opportunities and foster strong customer relationships
• To be responsible for the planning and implementation of our new product’s launching activities
• To liaise and negotiate with local market personnel & buyers and suppliers directly in India/Bangladesh for products procurement
• To build and strengthen the relationships with buyers, retails personnel and relevant parties to ensure smooth operations of business
• Developing a solid and trusting relationship and communication between major key clients and company
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Provide timely and regular feedback on market spices availability, procurement from various countries to support growth and expansion.
• Help establish Glory Trading’s import and export wholesale business of Indian/Bangladesh household and groceries products
• Evaluate Glory Trading’s current inventory and make suggestions for continuous improvement based on market research and understanding of the purchasing habits consumers
• Establish new sourcing networks and strengthen existing supplier relationships for household and grocery goods desirable to our customers
• Maintain comprehensive knowledge of and ensure compliance with relevant regulatory rules and standards
• Performs other job-related duties as assigned by Company

JOB REQUIREMENTS:

• Minimum 4-5 years of experience in B2B/B2C sales, Indian/Bangladesh wholesale brand consumer products with a preference for the industry
• Preferably with experience in wholesale/retail packaging (household & groceries) and good knowledge in Indian/Bangladesh Wholesale household and groceries products distributions through various channels
• Preferably bilingual to liaise with Indian/Bangladesh speaking suppliers and vendors in view of working/business environment communication
• 2A/2B/Class 3 compulsory. Preferably posses own transport. (Required to travel from time to time)
• Willing to do rotating shift work and flexibility to work late evenings
• Able to work longer hours with prolonged period of standing
• Must be able to work on weekends/PH. (Strictly off on week days)
• Field work is required and physicall fit (to be able to carry heavy loads)
• Must have knowledge to control storage room temperatures for frozen products, vegetables etc
• Strong market analysis and strategy planning skills
• Proactive person who has positive attitude and responsible for sales targets
• Ability to work under pressure, in a fast-paced environment and meet deadlines

Position Overview:
The Business Manager will lead and oversee all aspects of the trade-in and resale operations for refurbished phones. This role is responsible for developing and implementing strategies to grow the business, manage operational workflows, ensure profitability, and maintain customer satisfaction. The ideal candidate will have strong leadership skills, a keen understanding of the refurbished electronics market, and the ability to drive growth in a dynamic environment.

Key Responsibilities

1. Strategic Planning and Business Development

• Develop and implement strategies to grow the trade-in and resale operations
• Identify market trends, competitor activities, and customer needs to shape business strategies
• Build partnerships with suppliers, retailers, and trade-in program providers
• Explore opportunities to expand market reach, including e-commerce and B2B channel

2. Operational Management

• Oversee the end-to-end trade-in process, including quality checks, refurbishing workflows, and resale operations
• Manage inventory and ensure an efficient supply chain for refurbished phones
• Develop and monitor key performance indicators (KPIs) to ensure operational efficiency and profitability.
• Ensure compliance with industry standards, regulations, and sustainability goals

3. Team Leadership

• Build, mentor, and manage a team of sales, operations, and customer service staff
• Set goals, monitor performance, and ensure a high level of team productivity and morale

4. Finacial Oversight

• Create budgets, forecasts, and financial models to support business objectives
• Monitor profitability and cost management, ensuring competitive pricing strategies
• Report financial and operational metrics to senior leadership and stakeholders

5. Customer Experience and Brand Management

• Ensure a seamless customer experience across all touchpoints, including trade-in programs, sales, and post-sale support
• Develop marketing strategies to promote refurbished phones and educate customers on sustainability benefits
• Maintain high standards of product quality and service to enhance the brand’s reputation

Qualifications and Skills:

• Bachelor's degree in Business Administration, Marketing, Supply Chain, or related field
• Proven experience in the trade-in, resale, or electronics refurbishment industry
• Strong understanding of market dynamics, pricing models, and customer behavior in the refurbished electronics sector
• Excellent leadership and team management skills
• Proficiency in financial planning, data analysis, and project management
• Familiarity with e-commerce platforms and digital marketing strategies
• Strong problem-solving, negotiation, and communication skills

Preferred Experience:

• Experience working with large-scale trade-in programs or refurbishing operations
• Knowledge of regulatory and environmental compliance in electronics resale
• Expertise in managing partnerships with carriers, retailers, and third-party logistics providers

What We Offer:

• Competitive salary with performance-based bonuses
• Opportunities for career growth in a fast-paced and growing industry
• A chance to contribute to sustainability through the promotion of refurbished electronics.
• Collaborative and innovative work environment

This position is ideal for someone passionate about technology, sustainability, and driving business success in the refurbished electronics market.

Basic salary: up to $6k with experience.

Transport allowance: $1000 (if have own transport) / $500 (without own transport)

Mobile allowance: $50

There will be commission / incentive for the position.

Job Responsibilities:

• Customer information collection and credit evaluation;
• Customer maintenance:

including support for quotations, contract clarification, signing, order commitment; Finalist, qualification push, and tender preparation. Support Customers' payment, processes, billing and related procedures;

• Organize customer meetings and manage communication;
• Business order Management:

Provide pre-sales, sales and after-sales business support to the customers;

• Risk control:

Oversee risk management in contracts, orders, delivery, acceptance, and fund collection.

Qualifications:

1. Bachelor's degree or higher in Electronics, Electrical Engineering, Mechanical and Electrical Engineering, and Communication are preferred;

2. Open to excellent fresh graduates or candidates with more than one （1） year of relevant experience;

3. Extroverted, Proactive, diligent, and responsible in work;

4. Strong communication and coordination skills; with proficiency in both Chinese and English;

5. Proficient in office software;

6. Local SCs and PRs are preferred；

7. Full-time.

8. working hours: Monday to Friday, daily, from 9 am to 6 pm.

Notes:

Interested applicants must send their resumes directly to [email protected].

Please understand that only suitable candidates will receive our interview notification. Thank you.