JOB SUMMARY
- To assist the Co-Head, Corporate Affairs, Brand & Marketing (“CABM”), in coordinating and leveraging internal resources across the CABM teams, and the Bank, as required in the running of the team.
RESPONSIBILITIES
Strategy
- Be a key contact for the direct reports of the CABM Global Co-Head and other peers across CABM and Strategy & Talent (S&T) and the business BPM community.
- Assist in structuring and supporting key projects and deliverables across the wider team of the CABM Co-Head, liaising and working closely with direct counterparts across both CABM co-head teams in order to ensure alignment and optimised ways of working across the function – supported by the Planning and Data & Insights team.
- Lead and manage the annual planning process in partnership with CABM segment marketing and communications heads and CABM cluster heads
- Proactively track and monitor CABM plans through the year, with focus on CIB marketing, WRB/CIB global communications and key CABM cluster priorities
- Ensure the CABM Global Co-Head is briefed and prepared as necessary for key meetings and engagements – including CABM LT, Wealth & Retail Banking (WRB) MT, WRB Risk Committee, Greater China & North Asia Risk Committee, and key budget / strategy forums (MBR, QPR), including the preparation of speaking notes, presentations, and engaging of Subject Matter Experts, as required.
- Optimise time management for the CABM Global Co-Head including:
- Development and oversight of annual calendar planner ensuring optimal alignment with functional and Group objectives.
- Undertake specific projects for the CABM Co-Head as required.
- In conjunction with the BPM to CABM Co-Head (central), set the annual schedule and agenda for CABM LT meetings, ensuring effective agendas, content and facilitation.
- Help set agendas for individual meetings for CABM Co-Head with direct reports and other key stakeholders, covering key updates and follow up actions
Communications
- Work with the CABM markets & business teams in the development and execution of the CABM Co-Head communications plan to help ensure effective communication of key priorities and messages across CABM and the wider Bank.
- Support the CABM Co-Head in building and maintain close working relationships with S&T, Investor Relations, Reputational Risk, core business stakeholders and BPMs for Management Team.
People & Talent
- Work closely with HR Business Partner/team to coordinate people agenda across the relevant teams.
- Coordinate specific people plan projects/ initiatives, including key recruitment for the CABM Co-head team.
- Lead through example and build the appropriate culture and values. Set appropriate tone and expectations.
Risk Management
- Collaborate with CABM LT and other key stakeholders to anticipate any risks and issues inside and outside of the functions that the CABM Co-Head should be aware of.
- Seek to identify and make CABM Co-Head aware of possible solutions, collaborating with fellow BPMs and Leadership Team members and stakeholders to achieve this.
Governance
- Responsible for reviewing and analysing the budget for the markets & business CABM teams, working with budget owners across the team to ensure actions such as forecasting and restatements are completed on time – with support from the planning and governance leads in our clusters and business CABM marketing teams
- Looking across the CABM Co-Head portfolio, proactively identify efficiencies and opportunities, and review potential overspend to ensure costs stay within budgets.
- Work collaboratively with BPM and other counterparts in the CABM central teams, with a one-CABM mindset, to identify further potential efficiencies, opportunities and ways of working across the function as a whole.
- Work closely with Strategy & Talent COO teams in order to manage and prioritise resources effectively.
- Proactively review planned investment spend in alignment with other areas of CABM to identify potential efficiencies, duplication of efforts or potential gaps.
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
- Support the CABM Co-Head in building effective external relationships, particularly with key advisory partners to bring in additional insight, support and creative thinking into the team.
- Attend external meetings as appropriate and take notes and actions for follow up.
Key Stakeholders include:
- CABM LT and their top teams, CABM COO
- BPM to CABM Co-Head (central)
- WRB MT’s office
- President, International’s office
- GCNA Exco’s office
- Governance teams
Other Responsibilities
- Embed Here for good and Group’s brand and values in Corporate Affairs, Brand & Marketing; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
Our Ideal Candidate
- 7+ years’ direct experience in Financial Services and/or communications & marketing
- Exceptional organisational and planning skills.
- Attention to detail, accuracy, good written communications.
- Strong interpersonal skills with the ability to network with and influence more senior stakeholders.
- Be trustworthy, discreet, diplomatic and display high integrity,
- Be adept at exercising good judgment and 'doing the right thing'.
- Be able to think fast and work quickly under pressure.
- Be a self-starter with the ability to take the initiative and a strong desire to learn.
- Be able to understand and synthesize complex, fast-moving issues.
- Be comfortable with a certain level of ambiguity and 'working between the lines'.
- Have a sense of responsibility and perseverance.
- Have good emotional intelligence and sensitivity to people dynamics.
- Be courageous and willing to provide constructive dissent to senior leadership.
- University degree or equivalent
Role Specific Technical Competencies
- Manage Risk
- Manage Projects/ Change
- Planning: Tactical, Strategic
- Stakeholder Management
- Strong Communication
- Agile, Resilience and Business Savvy
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
