Position: Business Development Representative (Full-Cycle Sales)

Working Hours: Full-Time Mon - Fri (Flexible) (Overlap 10:00 pm-12:00 am PH Time)

Holidays: US Regular Holidays

About the Role:

The Business Development Representative plays a crucial role in the business development

initiatives at Elevated Hiring. This position is responsible for leading efforts to generate and

maintain strong client relationships, ensuring a steady flow of business opportunities. It offers a

valuable opportunity to enhance and apply strategic verbal and written communication skills while

gaining experience in the dynamic field of recruitment.

As a Business Development Representative, you will play a pivotal role in driving revenue growth

and fostering strong client relationships. Your primary responsibility will be to connect with

clients, pursue new business opportunities, and contribute to the overall success of our company.

If you are the type of a Business Development Representative that requires a thorough training

and guidance, this may not be the right fit for you

Responsibilities:

• Facilitate End-to-end Full cycle sales from Lead Generation, cold-calling, email outreach, Sales Discovery calls to Deal close
• Build and maintain strong relationships with clients, ensuring their satisfaction with our products and services
• Serve as the primary contact for clients, handling their inquiries, requests, and concerns in a timely and professional manner
• Coordinate with internal teams to address client needs and resolve any issues or problems that may arise
• Conduct regular client meetings and presentations to promote our products and services and discuss any new developments or opportunities.
• Collaborate with the internal team to identify and pursue upselling and cross-selling opportunities with existing clients
• Stay up to date on industry trends and developments, and provide insights and recommendations to clients to help them achieve their goals
• Continuously engage in process improvement, and recommend ways how to provide a seamless inflow of leads.
• Data Entry provides accurate Process and Payment Information.
• Close the DEAL by driving leads to finalize the Service Agreement and process the deposit to start the Headhunter Search

• Has at least 1-3 years of proven experience in performing a similar role in Full Cycle Sales and handling Client Management
• Has prior experience handling remote full-cycle sales in a recruitment firm or agency
• Demonstrates Excellent Communication Skills and is highly articulate.
• Has prior B2B experience and a background in customer service, particularly with U.S. clients.
• Proficient in using tools such as HubSpot, dialers and Power Dialers (Twilio, Call Hippo), or similar platforms, as well as Google Workspace.
• Has a track record of taking ownership of tasks and asking questions when necessary.
• Experience working with a startup, with a strong inclination toward process improvement.
• Shows initiative and a proactive approach to completing tasks.
• Exhibits strong time-management skills, effectively handling multiple priorities and meeting deadlines.
• Must have a reliable work-from-home setup and a stable internet connection.

• Managing the Architectural Engineering consultant team in the design of the Hospital to meet design program.
• Coordinating design change and working closely with the client to meet their design requirements.
• Required to effectively communicate the project requirements, gather stakeholder requirement, manage design changes and meet critical deadlines.
• Must be client focused and confident
• Act as the key, day to day client interface, ensuring that client objectives are met and that projects are delivered to time and cost targets and the appropriate quality standards.
• Manage the Client team deliverables to required quality and schedule requirements
• Monitor and apply performance management techniques, including the use of KPI’s to improve project performance
• Manage the change control process
• Manage the flow of project information between the team and the client, through regular meetings and written communications
• Ensure the production of formal project progress and other reports
• Take a leading role in interfacing with the client and other consultants, at all project stages

Job Responsibilities:

• Manage assigned projects to ensure quality and on-time execution to the project’s specifications and client’s expectations.
• Manage sub-contractors and suppliers to ensure quality and on-time delivery within project costs.
• Prepare project schedule/timeline and manage deadlines for the delivery of projects on time.
• Conduct project meetings as and when required, eg. for issues resolution and updates.
• Facilitate change requests to ensure that all parties are informed and manage any impact on schedule and budget.
• Managing client’s expectations during the project transition period.
• Oversee onsite setup work to check on quality delivery, safe work procedures and on-time completion, when required.
• Apply Permit To Work with supporting WSH documentation (Risk Assessment, Methods Statement, Safe Work Procedures) and any project-related admin work when required.
• Source for sub-contractors, suppliers and production material, when required.

Job Requirements:

• With 2 - 4 of working experience in managing interior fit out project in commercial office design & build
• Excellent communication skills
• Dynamic and comfortable working in a fast-paced environment.
• Comfortable in running a few projects in parallel (depending on the size of projects).

HOW TO APPLY:

Interested applicants, please click on “Apply Now”. We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Khor Khang Qin

EA Personnel Reg No: R22109669

BNB, a leading cryptocurrency and blockchain ecosystem, is seeking a motivated and enthusiastic Business Development Intern to join our team in Singapore. This internship offers a unique opportunity to gain hands-on experience in the fast-paced world of blockchain and cryptocurrency. The ideal candidate will support the business development team in identifying new opportunities, building relationships, and driving the growth of BNB's Web3 solutions.

Key Responsibilities:

1. Market Research and Analysis:

   - Conduct market research to identify potential business opportunities and industry trends.

   - Analyze competitive landscape and provide insights to support strategic decision-making.

   - Assist in the preparation of market analysis reports and presentations.
 

2. Lead Generation and Outreach:

   - Identify and qualify potential leads through various channels, including online research, social media, and industry events.

   - Assist in outreach efforts to prospective clients and partners, including drafting emails and making initial contact.

   - Maintain and update the lead database with accurate and relevant information.

3. Support Business Development Activities:

   - Assist in the preparation of proposals, presentations, and other business development materials.

   - Coordinate and schedule meetings with potential clients and partners.

   - Support the business development team in managing relationships with existing clients and partners.

4. Event Coordination:

   - Assist in the planning and execution of industry events, webinars, and conferences.

   - Represent BNB at local events and networking opportunities to promote our Web3 solutions.

   - Help organize and manage event logistics, including registration, materials, and follow-up activities.

Key Responsibilities:

Develop a Cohesive Visual Identity:

Create and implement a clear and consistent visual line for our social media and website.

Utilize existing product visual content to build a recognizable and attractive brand presence.

Grow Social Media Presence:

Increase social media followers and engagement on platforms like Instagram, TikTok, and Facebook.

Create strategies to boost community interaction and ensure followers are engaged with valuable content.

Lead TikTok Sales Strategy:

Identify influencers and partners to host live sales events on TikTok.

Build a unique approach to selling on the platform, maximizing reach and conversion rates.

Identify Relevant Physical Locations:

Find opportunities to participate in physical events such as fairs, markets, and expos to showcase and sell our jewelry.

Organize Workshops & Events:

Plan and execute workshops that provide value to participants, positioning us as authorities in the diamond and gemstone jewelry world.

Attract attendees who will become clients or ambassadors for our brand, ensuring events are memorable and build brand loyalty.

Email Marketing Campaigns:

Manage and optimize email marketing strategies to maintain regular communication with clients, promoting new products and fostering long-term relationships.

Develop a Second-Hand Jewelry Community:

Create and nurture a community of loyal customers and second-hand jewelry lovers, leveraging it as a sales channel for exclusive offers and new arrivals.

Collaborate with Businesses and Influencers:

Establish and manage successful partnerships with relevant businesses and influencers to expand brand reach and credibility.

Social Media & Website Strategy:

Lead the strategy for both social media and website content, ensuring that our platforms deliver consistent and engaging messages.

Continuously optimize and improve the digital experience to drive sales and enhance our online reputation.

Innovate and Improve Sales Pipeline:

Bring fresh ideas to the table and improve the current marketing strategies with the goal of enhancing brand reputation and increasing sales.

Photography and videography art direction.

Maintaining the social media.

Change Management Lead

The Change Management Lead will be responsible for leading Salesforce-driven change initiatives aimed at optimizing global sales processes and restructuring sales organizations across various countries, product lines, and customer segments. This role demands a strong leader with expertise in Salesforce implementations and a proven track record in transforming sales operations on a global scale. The ideal candidate will collaborate with cross-functional teams to streamline processes, drive adoption, and ensure successful organizational change.

Key Responsibilities

• Salesforce Integration: Lead change management efforts for Salesforce implementation and optimization, ensuring alignment with global sales strategies.
• Global Sales Optimization: Drive initiatives to enhance and standardize sales processes across multiple countries, product lines, and customer segments.
• Organizational Restructuring: Manage and execute sales team restructuring efforts to improve efficiency and performance across diverse regions and segments.
• Change Strategy Development: Develop and implement change management plans to support Salesforce adoption and process improvements, focusing on communication, training, and stakeholder engagement.
• Cross-functional Collaboration: Work closely with sales, IT, operations, and other teams to ensure smooth implementation and integration of new systems and processes.
• Stakeholder Management: Engage with global leadership to ensure alignment, gather feedback, and manage expectations throughout the transformation process.
• Training & Support: Develop and deliver training programs to promote Salesforce adoption and the success of newly implemented sales processes.

Qualifications

• Education: Bachelor’s degree in Business, IT, or a related field; advanced degree is a plus.

Experience:

• 10+ years of experience in change management with a focus on Salesforce implementations and global sales process optimization.
• Proven track record of restructuring sales teams across multiple countries, product lines, and client segments.
• Good understanding of Cultural nuances across ASEAN
• Deep understanding of global sales operations and Salesforce best practices.

Skills:

• Strong leadership and communication skills, with the ability to influence and manage stakeholders at all levels.
• Expertise in Salesforce CRM, change management methodologies, and global sales operations.

If you are a good match for the role above, please reach out to Ritu Chaudhari for a confidential chat today at [email protected]

UEN: 201304702D
EAs: 14S7084 / R1109143

• Requirements Analysis & Elicitation – Preparing Business requirements document.
• Responsible to identify and define detailed functional specifications based on the business requirements document or user stories.
• Analyse and propose the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation.
• Convey functional and non-functional requirements to System Analysts to ensure clear and complete understanding of requirements.
• Work closely with Technology to ensure proposed solution aligns with requirements.
• Monitor and manage risks /issues related to requirements and scope-creep.
• Assist in translating business requirements into test scenarios.
• Facilitate / provide “Train-the-Trainer” on application enhancements.
• Maintain up-to-date knowledge base related to application features and processes (subject matter expertise)
• Testing & Scope Management
• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)
• Perform impact assessment and estimation for Project Change Request
• Good knowledge in financial services policies, procedures, products and industry practices.
• Strong negotiation skills
• Strong working knowledge of relevant applications and development life cycles

Mandatories are:

• Experience in Business Analysis. 5-8 years
• Experience in Corporate Payments/Transaction Banking/Core Banking
• Experience in Current Account/Savings Account / Virtual Account/Sub accounts offering.
• KYC / CDD / Account opening procedures.
• Pricing and Billing
• Experience in analysis and implementation – identifying operational and technological impact, to ensure alignment between solution and business requirements.
• Understanding of Technology but no need to have coding experience.

Nice to haves are:

• Experience in user journey design on banking channels.
• Knowledge of features offered by competitors banks.
• API / H2H / SWIFT experience

Personal Qualities:

• Articulate well. Clarity in analyzing and writing business requirements.
• Not an order taker, able to push back complex build needs and offer alternate solutions.
• A great team player. Collaborate and communicate well with the other BAs.
• Strong analytical and problem-solving skills.
• Strong presentation and meeting skills
• Proactive and has initiative to thrive in a fast-paced environment to deliver and meet deadlines

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Project Specialist (SG)

Fixed term contract

Maker Lab supports clients in technology, entertainment, financial services, and the payments industry. We’re looking for dynamic individuals to join our team and support our amazing entertainment clients.

As a Project Specialist (Content Placement), you'll play a pivotal role in ensuring the smooth flow of our client’s digital content assets from creation to distribution with their partner platforms. You'll wear many hats, from managing the content pipeline and collaborating with internal teams to overseeing communication with partners and tracking successful placements.

Role: 

• You'll be responsible for managing the content pipeline, including scheduling content placements, tracking details of upcoming content releases, identifying any potential gaps, and suggesting placement opportunities based on market trends and audience interests.
• You'll collaborate with content creators and partner teams to inform everyone about content, placements, and any necessary changes.
• You'll oversee communication with partners regarding content changes and coordinate modifications with content teams to ensure content meets partner needs.
• Share approved content details with partners, ensure availability and review for compliance with partner specifications.
• Make minor edits to content or request new versions for major issues.
• Track successful placements with partner platforms, collect screenshots, and maintain a comprehensive placement log.
• Maintain a digital filing system for the confirmed market, partner, and content-type placements.
• Share placement details and results with relevant content creation teams.
• Assist with adding details and screenshots to content placement review reports.
• Support partner relations with impact analysis by sharing specific placement details.

You:

• 3+ years of experience within the Digital marketing and/or Advertising industry managing Content Marketing as a Project Manager and/or project coordinator.
• Proven experience in project management and team management. 
• Experience with tooling and platforms used (or be able to learn quickly). 
• Able to communicate well with both internal and external stakeholders across all levels.
• Understanding different marketing measurement methodologies (e.g. creative testing) throughout the planning process.
• The ability to be self-sufficient, stay motivated and be positive in an often fast-paced environment with many stakeholders.

• Exceptional verbal and written English communication and presentation skills and, ideally, fluent in another Asian language to support the projects spanning APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

We are growing! We are currently looking to hire a Training Project Manager for our Academy in Singapore.

Who we are:
Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.
At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.

What you will be doing:
You will join a dynamic and fast-paced environment and work closely with the Academy team to handle our company's ongoing projects. You will be working with your team members to ensure that all project requirements, deadlines, and schedules are on track.

Key Responsibilities:

The following will vary and be influenced by project, but in principle it will apply to most projects:

Client:

• Responsible for maintaining and developing a portfolio (luxury brands) by understanding their current situation and challenges facing them translate these objectives into internal solutions and coordinate with multiple teams within CXG and external consultants to ensure timely and high-quality deliverables
• Build professional image and maintain good relationships with key customers
• Identify key contact at potential client companies to establish and foster relationships
• Resolve customer complaints quickly and efficiently
• Provide excellent service to maintain a positive reputation for the business
• Ability to sustain the business by finding new training solutions
• Collect client feedback and their experience on the project

Consultant/trainer:

• Building extending relationship with associate consultants
• Provide support and care to associate consultants during project
• Communicate regularly with associate consultants for latest practice and relationship maintenance

Manage vendors:

• Sourcing vendor to accomplish different client needs
• Compare and negotiate quotation with service vendor
• Managing financial transactions under service agreement
• Supervising task progress and work quality of service vendor

Manage projects:

• Lead clients meetings to communicate and diagnose client’s needs
• Confirm with client the objectives and planned benefits of the project
• Define the scope of the project, and if not already in place the delivery strategy through proposal
• Create an effective organization for the project including all key roles and responsibilities
• Plan the project, listing timetable, milestones, and management processes to be employed
• Develop financial and budget controls for the project (OPM / Operating profits margin)
• Lead the team in all phases of the project including associate consultants
• Ensure risks are understood and are being mitigated successfully.
• Organize internal preparation meetings and rehearsal as necessary
• Communicate effectively with and manage stakeholders
• Regularly assess progress in relation to plan and implement appropriate control processes and monitor project cost and budget performance .
• Liaise and negotiate with any internal or external party or partner as required to ensure best OPM of the project
• Ensure all issues are being managed in the most timely manner
• Develop recovery plans when a project is not expected to meet any of its targets or constraints

• Delivering engaging presentations summary for the client (in front of top executives) that will have an impact on maintaining and developing the relationship.

What you will bring along:

• University Degree in Management, Business, Marketing or Communication, Master’s Degree preferred:
• Minimum 2-3 years’ experience in account management in B2B related to brand communication, research, consulting, preferably in a retail environment, hospitality environment, training or market research industry.
• Local language and excellent English level
• Project managements skills
• People skills for multicultural environment
• Knowledge of the luxury industry
• Can work under pressure
• Human relationship skills
• Communication skills
• Negotiation skills
• Good command of Microsoft Office to conduct research finding analysis and build top-notch presentations
• Presentation skills (Ability to present in front of top management)

Key competences:

• Rigorous organization and ability to multitask
• Ability to work under pressure and to manage stress
• Time management
• Interpersonal skills
• Leadership
• Consulting skills
• Analytical aptitude
• Ability to see the “big picture”
• Attention to detail
• Customer-service orientation
• Integrity
• Reliability
• Initiative

If you have what we are looking for, please make sure to attach your updated Resume with your contact details. Should your profile fit the requirements for the role, we will get in touch with you to get a deeper understanding of your profile, to discuss the role in more detail and potential next steps. To know more about us, please visit our website: https://www.cxg.com

Responsibilities:

• Planning, coordination, and execution of substation automation projects.
• Design, costing and integration of substation automation systems according to project requirements.
• Installation, testing and troubleshooting of substation automation systems at site.
• Preparation of project documents and drawings.

Requirements:

• Diploma in Electrical Engineering/Computer Engineering
• Knowledge of data communication and Automation Systems for Electrical Network
• Carrying out project works at night/weekends including standby duties may be required
• Possession of team spirit, good communication and organising skills.

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

McDonald’s is taking our business beyond the walls of restaurants - revolutionising how we interface with our customers. We are providing customers with enticing mobile, web, and kiosk solutions on the scale of industry leading retailers like Amazon and Alibaba. Technology is critical to our digital strategy – a top priority for McDonald’s.

As the command-and-control centre for IDL Technology, the Strategy Alignment & Planning Team aligns the Solution Services and Segment Technology Teams on IDL Technology’s priorities and serves as the main touchpoint for Global Technology, at large. 

The Strategy Alignment & Planning Manager will lead the cross-functional initiative to confirm and then manage governance over an annual plan of technology deployments.  To succeed in the role, the candidate is someone who will dive deep into details of the issues impacting their stakeholders, while also being able to connect the dots toward the group’s overarching business objectives.  To execute fast, the candidate will have a high degree of comfort leveraging Excel-based automation.

Processes are never perfect and must change as the needs of the business change, so you will need to be curious and fearless in both re-engineering and promoting process changes that provide a net positive benefit for IDL Technology overall. 

We are a global team spanning 6 countries supporting 80 Markets, so the ability to work asynchronously is paramount.

Key Skills

• Excel expert (i.e. VLOOKUPs, SUMIFs) who can create independently and coach others
• Actively listens in order to proactively assist stakeholders
• Can analyse issues and then articulate suggestions clearly and concisely
• Able to anticipate the needs of leaders
• Well-versed in the QSR industry, consumer technology, and understanding of the SDLC
• Has led multiple workstreams concurrently and able to prioritise competing deliverables based on importance and urgency
• Experience with troubleshooting cross-functional misalignment to both resolve ad-hoc issues, as well as implement process changes, applicable
• Prior experience in cost accounting or consulting would be an asset

Responsibilities:

Project Support:

• Coordinate and track project activities, timelines, and deliverables.
• Continuously learn and explore project management methodologies, processes, and tools to enhance management efficiency.

Communication, Coordination, and Reporting:

• Facilitate effective communication between project teams, stakeholders, and the PMO.
• Assist in creating presentations, dashboards, and reports for senior management.

Data Analysis and maintenance:

• Collect, analyze, and interpret project data to support informed decision-making.
• Manage and maintain project metrics and report to ensure data accuracy and accessibility.

Requirements:

• Bachelor’s degree or higher.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is required.
• Minimum of 2 years of relevant work experience.
• Excellent organizational and multitasking abilities.
• Excellent communication skills
• Meticulous, logical thinker with a focus on efficiency and results.

As a Project Director / Delivery Lead, you will act as the single point of contact for the key client on all project delivery and managed services delivery matters. You will lead a small team of Project Managers and workstream leads and be responsible for overseeing, managing and implementing multiple IT Projects with quality, within scope, ensure deliverables are on time and conform to processes and standards meeting client’s requirements.

What will you do?

Project Delivery

• Review the project lifecycle (initiation, plan, execution, completion)
• Review project schedules, quality plans, budgets, and communication and risk management plans
• Manage issues arising out of scope definition and subsequent disputes that impacted scope, schedule and cost
• Manage issues arising from integration of various components of the project including hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etc.
• Oversee the implementation of the project with regard to schedules, budget, manpower and quality
• Resolve project overrun issues with Senior Management
• Monitor and report on project management progress
• Manage resources in terms of mobilizing resources during different periods of time from team to team to maximize productivity or minimize wastage

Customer/Vendor Management

• Manage contracts and subcontractors
• Effectively engaged stakeholders in project decisions and execution
• Build long-term customer relationships by anticipating and exceeding customer’s expectation
• Negotiate with customers on change control mechanism to meet schedules and prioritize changes based on business needs

Team Management

• Provide leadership to the project team to ensure that proposals/ enhancements are fully analyzed and evaluated for benefits and cost
• Provide the project team with accurate information about business needs and priorities as well as details about business systems
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, conduct team building, providing leadership, coaching, and performance management

Beyond projects and operational delivery matters, you are also expected to:

• Develop business opportunities to solve the client’s problems.
• Ideate solutions using technology and process changes.
• Create growth opportunities by considering the feasibility and sustainability of these opportunities and the core capabilities of NCS.
• Direct the right team across different Lines of Business (LOBs) to drive revenue, quality and customer satisfaction targets and ensure delivery.
• Accountable for the delivery services of the client’s account and needs to be involved in the delivery of the programs that you are responsible for.

Team Summary 

A unique opportunity exists to join Visa and the IPVMC market cluster (Indonesia, the Philippines, Vietnam, Myanmar and Cambodia), one of the fastest growing commerce and digital payments ecosystems in Asia Pacific. Strong economic growth, rapid social and demographic change, complex payments regulation, intense competition and the swift acceleration of digital commerce make these markets some of the most exciting in the world. 

What a Business Planning & Operations and Strategy Manager does at Visa: 

The successful candidate will leverage quantitative and qualitative analysis and research to drive the development of business strategy, support delivery of strategic initiatives as well as ensuring the successful operations of the cluster. The role will report to the Head of Business Planning & Operations for IPVMC and GC (Global Clients) and collaborate extensively with the IPVMC Leadership Team, market teams, Sales Excellence, Corporate Strategy and AP BPO teams. 

The successful candidate will: 

• Enhance existing and build new data tools to produce rigorous, fact based quantitative / qualitative analysis and research to drive deep and actionable insights.  

• Assess IPVMC’s current-state business performance, evaluating pros and cons of the cluster’s strategic options, size future business opportunities, preparing detailed business case, etc.) 

• Clearly communicate and present data and insights to mid-to-senior management in an accurate and efficient manner 

• Participate in creation of robust account, country & functional plans; track/report progress against targets as part of regular business reviews. 

• Actively support execution by systematically driving the cluster's strategic priorities, OKRs and key account reviews.  

• Assume responsibility for sales pipelines in Microsoft Dynamics, ensuring optimal pipeline management and tracking to target. 

• Assist with regular cluster business reviews by collaborating closely with all functions and markets to provide a holistic assessment of the business. Lead the continuous enhancement of existing processes and innovate new approaches to support the growth of the cluster. 

• Gain exposure to all aspects of the Visa business which in turn offers exceptional opportunities for growth. 

Why this is important for Visa 

As part of advancing Visa’s business and financial objectives as well as ensuring the cluster's performance is optimized, the Business Planning & Operations function oversees medium to long term strategy development and execution, drives thought leadership and ensures successful ongoing business operations.  The successful candidate is critical in ensuring the cluster is equipped with the right data, tools and resources to optimize and mitigate both short and long-term opportunities and challenges.  

To assist and support to GM, Network Planning & Strategic Development. The ideal candidate will be mainly responsible for managing the assigned lines through monitoring and assessing the existing network, as well as initiating and collaborating with Line management on service enhancements /modifications. You will also be involved in the exploration and design of new services as required.

Essential Duties & Responsibilities:

• Optimize vessel deployment through close collaboration with Trade team to identify opportunities of service network improvement.
• Oversee performance analysis of existing services and initiate proposals relating to routing, vessel deployment and service proforma to ensure overall optimisation of present network and services.
• Conduct feasibility studies of new services and lead negotiation with potential partners on business collaborations, drafting agreements for new services.
• Analyse competitors’ landscape and identify market trends for potential new business collaborations.
• Perform profit and loss analysis to support network changes or new products. This involves the creation of proforma schedules, product costings, and contribution analysis on volume and revenue projections.
• Drive network research on maritime industry, economic conditions and business climates to assess market trends and review potential growth opportunities.
• Support internal stakeholders and external partners to communicate network & products updates to ensure the right cost is being forecasted and accounted for in the result.
• Maintain internal vessel fleet movement and cascading plan.
• Other duties and ad-hoc tasks as assigned.

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE

• Graduated with a Bachelor degree in Maritime Business, Supply Chain Management, International Logistics, Economics, Statistics, Engineering, or any equivalent.
• Candidates with minimum 5 years of experience in Shipping field preferred.
• Resilient, self-motivated, result-driven, highly adaptable, and able to work independently.
• Outstanding communication skills, strong interpersonal and negotiation skills.
• Candidate needs to be effectively bilingual in English and Mandarin as the position needs to frequently communicate with English or Chinese speaking associates both verbally and in writing whenever appropriate.
• Advance working knowledge in Excel required, with experience in Formatting, Pivot Tables, Formulas, Filters and Sorting.
• Able to travel to all the countries in the region from time to time, with up to 30% of the working time spent in countries outside Singapore.
• Possesses a valid right to work in Singapore.

About the role

We Are Social is a global socially-led creative agency with unrivalled social media expertise. With more than 1300 people in 19 offices spanning four continents and over 80 people here in our Singapore office, we deliver world-class creative campaigns and strategies based on social insights, for forward-thinking brands. 

Our Account Management teams are an integral part of We Are Social, the first level of Account & Client Management within our structure. We look to you to support your team in delivering our core service areas in Consultancy, Strategy and Engagement.

Your role is focused on day-to-day delivery. Your team leaders will help you manage your tasks and priorities, although we do expect you to take responsibility here too. You need to conduct business effectively with attention to detail and accuracy in all communications either internal or external.

We do expect you to keep abreast of the industry and consume a wide variety of social media looking for emerging trends and best practices, educating not only your team but also the wider team here at We Are Social.

Your key responsibilities will include:

• Liaison between key stakeholders both internally and externally
• Assist the Account Manager and Account Director on the day-to-day delivery of output for the Channel Management workstream, where you may support a various number of tasks such as creative production, reporting, social monitoring, content validation and coordination of client content calendar 
• Understand the overall client business objectives and support the development of strategies as needed
• Attend briefings/meetings both internal, externally and prepare minutes
• Prepare and manage briefs and timelines as needed
• Work with the wider team to ensure all deliverables created are of the highest standards
• Respond promptly to clients’ concerns, feedback and requests while ensuring regular updates on the statuses of each project/campaign
• Be meticulous and organised in content reviews and job filings
• Monthly content planning, writing content briefs with the local team and managing postings for We Are Social’s owned social channels including relevant quarterly global reports

What are we looking for?

• Prior experience working in an agency is preferred but not mandatory
• Ability to perform under stress to meet deadlines while still maintaining a high standard of output
• Understands basic agency processes while knowing the operational function of each department
• Attention to detail and organisation skills are a must
• Comfortable with writing, proofing and public speaking – display a good command of English
• Skilled in MS Office – PowerPoint, Word and Excel

#LI-JT1

We are seeking a skilled Business Analyst with a strong background in Payment Operations to join our team. The successful candidate will be responsible for understanding the end-to-end payment processes, gathering and analyzing business requirements, and ensuring the successful implementation of solutions that enhance payment operations. You will work closely with cross-functional teams, including IT, finance, and payment operations, to streamline payment workflows, reduce risks, and improve the overall efficiency of the payment process.

Key Responsibilities:

• Requirements Gathering & Analysis: Collaborate with stakeholders to understand and document business needs related to payment operations, including payment processing, clearing, and settlement.
• Process Improvement: Identify inefficiencies and opportunities for automation or improvement within payment processes. Propose solutions to enhance speed, accuracy, and security.
• Payment Systems Management: Work closely with payment platforms (ACH, SWIFT, SEPA, etc.), ensuring seamless integration and optimization of payment solutions.
• Stakeholder Collaboration: Act as a bridge between payment operations teams, finance, compliance, and IT to ensure business requirements are clearly understood and implemented.
• Risk & Compliance: Ensure payment processes adhere to relevant regulatory standards and organizational risk management frameworks.
• Documentation & Reporting: Create detailed documentation, including business requirements documents (BRD), functional requirements documents (FRD), user stories, and workflow diagrams. Generate periodic reports for management on payment trends, system performance, and operational efficiency.
• Project Support: Assist in project planning, resource allocation, testing, and post-implementation reviews for payment-related initiatives.
• Good understanding of ASIA/APAC Local Schemes, ISO standards, SWIFT, etc.

Job Descriptions:

• Maintain accurate attendance records for all staff and workers.
• Coordinate and manage site passes to ensure timely access for all personnel.
• Assist and support the Project Manager with project management and administrative tasks.
• Oversee project administration documentation, including processing, filing, and managing internal communications.
• Communicate and collaborate with customers, contractors, and third-party service providers.
• Handle general administrative tasks as needed.
• Coordinate with internal and external suppliers for quotations, orders, and delivery arrangements.
• Provide administrative support to all departments as required.

Job Requirements:

• Diploma in building, Facilities management, civil engineering or equivalent certification.
• Good knowledge and skill in Project Management.
• Minimum 3 years of relevant working experience in Project Administration for construction, design or building industry or property / facility management.

We regret that shortlisted candidates will be notified.

Name: Teoh Xue Ling

Registration No.: R22107190

EA License No.: 02C3423

Job Descriptions:

• Project lead for turn-key MEP projects.
• Experienced with plan submissions to all local authorities.
• Proficient in MEP design.
• Liaised with stakeholders including owners, clients, consultants, contractors, and suppliers.
• Led and chaired weekly project progress meetings.
• Oversaw testing, commissioning, and project closure.

Job Requirements:

• Bachelor's Degree in Electrical or Mechanical engineering or other related studies.
• Proficient knowledge in MEP project and authorisation submission (BCA etc)
• Minimum 10 years experience in MEP/M&E project management

We regret that shortlisted candidates will be notified.

Name: Teoh Xue Ling

Registration No.: R22107190

EA License No.: 02C3423

Job Responsibilities:

• Project management for turn-key projects encompassing MEP (Mechanical, Electrical, and Plumbing) systems.
• Plan submissions to all local authorities.
• Engineering expertise in MEP systems.
• Coordination with stakeholders including owners, clients, consultants, contractors, and suppliers.
• Oversight of testing, commissioning, and project closure.
• Reviewed and approved drawings for mechanical, electrical, and plumbing installations.
• Conducted site inspections to ensure compliance with engineering plans and standards.
• Worked with contractors to promptly address and resolve MEP design and construction issues.

Job Requirements:

• Diploma or Degree in engineering.
• Minimum 5 years of related working experience in MEP projects.

We regret that shortlisted candidates will be notified.

Name: Teoh Xue Ling

Registration No.: R22107190

EA License No.: 02C3423

You will be responsible for applying your extensive hands-on project management towards project execution to successful system implementation, managing the project team (onshore and offshore), collaborating with different stakeholders at all levels, and managing deliverables to meet the program and project objective.

• A PMP or equivalent project management certification and has excellent knowledge of working in both waterfall and agile environment. Agile scrum master certification is a plus.
• Solid familiarity with project management software tools; project management techniques; service management & development lifecycle.
• Deep business domain and technical experience in payments platform and solutions is a must.
• Good understanding of ASIA/APAC Local Schemes, ISO standards, SWIFT, etc.
• Experience in managing / implementing large scale projects and programs across multiple geographies
• Experience in system/software development, prior experience in coding will be advantageous.
• Team management experience with IT delivery teams
• Excellent communicator and stakeholder management

Our Team

We work for one of the largest multi-national banks (Client) with presence across the globe. We work on payments domain and is one of the industry leading solutions for the Client. We are responsible for migrating the bank’s legacy applications to a new regionalized.

Looking for a seasoned project manager who would be responsible for:

·       Actively contributes to strategic planning and ensures plans will deliver project on time, quality, and budget.

·       Define and documenting project scope and resource requirements.

·       Defining and managing priorities against the available capacity of team members

·       Negotiating with internal and external stakeholders

·       Creating a collaborative, innovative and efficient working culture

·       Optimizing current processes and team productivity by implementing innovative ideas.

·       Supervising project documentation

·       Taking responsibility for project milestone delivery

·       Responsible of handing over the project to the Production support after go-live.

·       Represent in change control management for the deliverables.

·       Controlling the scope creep throughout the project life cycle.

·       Enforce all application teams to follow the bank Regulatory & bank SDLC guidelines.

Personal Attributes / Preferred Skills

• Strong communication skills (oral & written) as well as solid presentation skills in a variety of formats and with a variety of audiences. A positive attitude and a go-getter drive.
• Ability to function effectively in a fast-paced environment and manage multiple projects simultaneously while maintaining a detail oriented and data driven approach.
• Strong interpersonal skills and the ability to demonstrate productive collaboration on a global level and across varying departments.
• Ability to negotiate priorities across global organizations and deliver across multiple projects as required. Ability to plan and prioritize multiple tasks effectively demonstrating impeccable time management and multi-tasking skills.
• Self-motivated and self-sufficient who is a creative thinker and can analyze and compile large swaths of data and present effective trends and outcomes, able to provide guidance, and motivation to the team members.

·       Overall experience of 15 Years

·       8+ years on project management

·       Experience in managing large payments transformation projects

·       Good understanding of ASIA/APAC Local Schemes, ISO standards, SWIFT, etc.

• Project deployment for customers' Enterprise IT Network Services.

• Work closely with Project Manager to fulfil project deliverables.

• Execute, monitor and assist in the installation and ongoing support and maintenance of all hardware, software and networks in project delivery.

• Responsible for supporting operational systems satisfying contractual Service Level Agreement

• Establish TAC cases with principal vendor in complex problem till resolved. Assisting the Customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged.

• Diagnose and rectify technical issues.

• Perform and manage routine preventive maintenance and operational activities promptly and effectively.

• Documentation skills include creating and updating detailed solution design, installation and maintenance documents. Provide up-to-date project documentation and reports.

• Perform standby duties if required.

Requirements:

• Possess Degree/Diploma in Computer Science/Electronics/IT or equivalent

• Minimum 1 year of relevant working experience in IT infrastructure operation

• Be customer and service oriented, positive working attitude.

• Possess CCNA / CCNP certification

• Good Knowledge of following products will be advantageous: Cisco switches, IXIA, NTP, SMS Gateway, Data Diode, F5, Solarwinds

• ITIL certification will be an added advantage

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Responsibilities:

Involve in one or more teams in supporting and maintaining systems, up and running smoothly

• Report to the Team Lead/Service Delivery Manager and in fulfilling SLA and KPI in accordance with maintenance contractual agreement.
• Assist Team Lead/Service Delivery Manager to deliver contract obligation within budget.
• Able to operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders.
• To perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures.
• To carry out Corrective Maintenance in accordance with the maintenance instructions / procedures, involving fault troubleshooting, diagnosis & replacement of equipment/module/component at sites and/or workshop.
• Liaison with procurement and equipment vendors.
• Perform 24/7 off-site standby for fault activation after office hours.
• Arrange and attend monthly meetings with customers.
• Provide engineering services such as engineering reports, supply support, configuration control and management and obsolescence management.
• Provide solutions to technical problem associate with RF communication systems.
• Work location at Ang Mo Kio or at customer premises.
• Required to travel to sites for work

Requirements:

• Minimum of Diploma in Electronics/Mechatronics/Computer Engineering or equivalent
• Minimum of 2-3-year experience in a similar engineering-related capacity. Fresh graduates maybe also considered.
• Positive work ethics and team player.
• Takes ownership of responsibilities.
• Thrive in multi-disciplinary and cross-functional environments
• Able to work effectively in an indoor and outdoor environment.
• Preferably with some knowledge in Data Analytics (e.g. failure trending/patterns)
• Preferably with experience in System-Level Maintenance in the following disciplines is highly preferred (Radio Communications, basic networking skills, computer/servers, embedded systems and/or UPS). Other Engineering-related experience maybe considered.
• Evident in written, verbal and interpersonal skills
• Proficient in MS Office (Words, Power-point & Excel)
• Preferably with Class 3 Driving License

Other Information:

• Office hours (0830H to 1800H)
• 5 Days work week
• Work location at Ang Mo Kio or at customer premises if required.
• Standby / Recall duties required

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Key Responsibilities

• Collaborate with cross functional team to support developments of proposal for various engineering projects within group companies
• Review and provide inputs on technical aspects, feasibility and alignment with company objectives, best practices, and standards
• Regularly liaise with assigned project leaders in group companies to gather updates, identify challenges and ensure adherence to project timelines
• Explore new collaborations with well-established vendors globally while concurrently assessing existing equipment manufacturers to ensure the necessary support for projects and proposals
• Organize and facilitate engineering programs for the group companies, fostering continuous learning and professional development
• Collaborate with safety and productivity teams to identify areas for continuous improvement in safety measures and operational efficiency
• Regularly communicate and present to key stakeholders and Group Engineering on proposal development, project progress, engineering programs, safety measures and other

Requirements

• Bachelor’s degree in engineering or a related field.
• Proven experience of at least 3 years in project management and/or proposal development on Plant Process in Gas and Chemical Industry
• Strategic thinking and problem-solving capabilities
• Possess good communication and interpersonal abilities
• Initiative, drive, and the ability to work independently
• Result-oriented and energetic with positive attitude.
• Willing and able to travel
• Proficiency in AutoCAD software

HOW TO APPLY

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Kong Ai Huong (Ellie)
EA Personnel Reg No: R24121212

Team Summary

The Consumer Solutions group manages the deployment and optimization of Visa’s core products base consisting of Credit, Debit and Prepaid payments solutions as well as Engagement Solutions and the benefits platforms that function across all product categories – together, these are Visa’s core products. The team is also responsible for the development and deployment of innovation across this product suite. To do this, we work in close partnership with Visa clients and key internal and external stakeholders. We are also the team responsible for leading the transition of conventional card-based solutions onto digital form factors, ensuring Visa payments solutions remain the market-leading way for consumers to spend their money and manage their payments across the Asia-Pacific region

What the SD, Head of Core Product Management does at Visa:

Reporting to the Head of Consumer Solutions, AP, the Head of Core Product Management will be responsible for initiatives across four broad areas of responsibility

1. Management of established core products - Credit, Debit and Prepaid to maximize operational efficiency in managing these established platforms
2. Identification and development and execute initiatives to drive expansion of Visa’s consumer credit portfolio, in line with the Visa 2030 strategy, driving growth in associated PV and revenue across.
3. Facilitate Visa’s thought leadership in the AP payments industry through promulgation of Core Product best practices.
4. Sourcing and management of Visa’s core cardholder benefits, across mass, affluent and x-border

The role-holder will lead a team of direct line reports in Singapore and works closely with Core Product teams across AP, responsible for evolving and building end-to-end consumer experiences that drive client preference for Visa as a strategic partner and make us an enabler of superior value propositions for digitally-enabled consumers.

An essential part of Visa’s success is the establishment and application of rules and standards, to ensure a uniform, reliable point-of-sale UX, both online and offline. The Head of Core Product Management will lead the efficient administration of these Rules and Standards as they pertain to Core Products, ensuring that the Rules are fit-for-purpose, while also ensuring their efficient operation and administration.

The role-holder will be responsible for the identification, development, commercialization and launch of new ways to grow the consumer unsecured credit business in AP, working closely with issuers and internal Global counterparts to expand “credit-card” issuance, as well as newer ways of efficiently facilitating the provision of unsecured credit, for example BNPL or other methods.

In addition, the SD, will manage Visa’s cardholder benefits such as merchant and partner benefits, Visa Concierge, Insurance and Visa Luxury Hotel Collection, as well as Core VAS (Value Added Services) service lines such as GCAS (Global Customer Assistance Services), Lounge referrals, Visa Customized Benefits, and the capabilities that support the delivery of these benefits and services. This includes the identification of Visa’s Concierge and Lounge strategy.

As part of this role, the Head of Core Product Management will also be responsible for facilitating the gathering, analysis and promulgation of best practices and recommendations for optimal Core Consumer Product performance both internally within Visa, and as a thought-leader externally, working closely with Visa Consulting & Analytics. 

You will need to be highly collaborative and will be the key interface between the market teams and Visa’s global team to ensure our platforms drive product differentiation, consumer activation and engagement

As well as working with in-market, client-facing teams, your team will work closely with the Global counterparts, Corporate Strategy, Marketing, Client Services, Finance, Pricing, Legal.

Why this is important to Visa

Core Consumer Products are the key basis for Visa’s business in AP and encompass conventional card-based credit programs as well as newer digital solutions. Within Core Products, Consumer credit spans most life-stage and income segments in all Visa’s AP markets from entry-level credit products through to solutions designed to meet the needs of Ultra-High Net Worth consumers and as such is a key platform for revenue generation and consumer engagement for Visa and our clients. As the largest solution set in AP, Core Products offer Visa the most visible and impactful opportunity to drive digital payments enablement and thus is a key part of our digital migration strategy.