Salary: $13.45/hour

Working Days: Monday - Friday

Working Hours: 830am - 5pm

Location: Novena

Contract Period: Immediate till June 2024 (extendable based on performance and business needs)

* Remark: Pre-employment screening will take 2 weeks

Job Responsibilities:

• Address taxpayers’ tax queries on the various tax types such as Individual Income Tax, Property tax over the Helpline
• Promote and nudge taxpayers in the usage of our e-Services and chatbot
• Guide taxpayers on the step-by-step e-Filing procedures and provide advices on their filing and payment obligations

Job Requirements:

• Only Singaporean
• GCE A level and Diploma
• Good communication skills
• Candidate without tax/ customer service experience are welcome to join as training will be provided

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).

• Perform service recovery such as managing complaints from patients.

• Chaperoning of patients to ensure smooth treatment process.

• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.

• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.

• Keep accurate and compete records consistent with regulations, policies, and procedures.

• Organise and prioritise own workload to ensure provision of quality services.

• Demonstrate an organised, effective, and timely approach to all tasks.

• Build and strengthen client relationships to achieve long-term partnerships.

• Develop a thorough understanding of our products and service offerings.

• Meet regularly with other team members to discuss progress.

• Generate progress reports for clients and senior leaders within the organisation.

• Other duties and projects assigned by your reporting officer as required.

• Cabin crew experience--is a PLUS

Job Details:

• Working Location: North West
• Working Hours: Monday to Friday: 8:00am to 5:30pm /8:30am to 6:00pm (alternate Saturday 8:30am to 12.30pm)
• Contract: 1 year (renewable)
• FREE company shuttle bus at Sembawang MRT
• Completion bonus up to 1 month’s salary

Responsibilities:

• Contact customer to arrange for appointments for the installation
• Handle customers' enquiries on appointments and installation related matters through phone calls and emails.
• Send SMS/ emails to customers on their appointment schedules.
• Promote and product to potential customers.
• Liaise with term contractors.

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. https://go.persolkelly.com/job/apply/3064

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Salary: S$2500

Working Days: 5 days between Monday -- Sunday

Working Hours: 830am - 530pm/ 1230pm - 930pm (based on roster)

Location: Clarke Quay/ Novena

Contract Period: Till 30 Aug 2024 (extendable depending on performance and business needs)

Job Responsibilities:

• Respond to survey enquiries via inbound calls and emails

• Assist the respondents to complete the survey

• Conduct survey interviews via outbound calls

• Reach out to the respondents to assist them to complete the survey

• Compile, record, input survey returns and data accurately into the system

• Conduct verification to ensure completeness and accuracy of data collected

• Identify and resolve inconsistencies in responses by means of appropriate questioning and explanation

• Explain survey objectives to respondent

• Interpret survey questions to help respondents’ comprehension

• Respond to queries from respondents in a professional manner

• Ensure that the given KPI are being met based on the project timeline

• Provide status report to the supervisor

Job Requirements:

• Only Singaporean may apply

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle

Salary: $2000 - $2800
Working hours: Mon - Fri (9AM - 6PM)

Location: Bukit Merah Central

Responsibilities:

· Handling inbound calls on payment related to hospital bills
· Making outbound calls to follow up on payment related to hospital bills
· Receivables management
· General customer service duties
· Handle patient enquiries, provide billing information to patients
· Sending statement of accounts

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Panasonic

Enriching Lives Through

INNOVATION & TECHNOLOGY

We are seeking a highly motivated Sustainability Standards Developer to join our team.

As a Sustainability Standards Developer, you will play a key role in contributing to the development and enhancement of standards, in areas such as Circular Economy, Healthy and Smart buildings.

Your expertise and understanding in De-jure standardization (ISO / IEC), Consortium & Forum standardization, especially in the areas of Sustainability, Environment, Healthy buildings, and IoT will be instrumental for this role.

This is an exciting opportunity for an individual who is passionate about driving standardization development and making a significant impact in the field.

Apply today to be part of a cutting-edge organization committed to driving technological advancements and making a positive impact in the industry.

We invite enthusiastic and dedicated individuals to join us as:

Sustainability Standards Developer

Responsibilities

· Be the expert in standardization, with participating in international (ISO / IEC) and national standards development organizations’ meetings, representing Panasonic's interests and contributing to the standardization efforts.

· Conduct research and analysis of national initiatives, industry trends, and standardization activities, in the areas of Circular Economy, Healthy and Smart buildings.

· Contribute to the drafting and editing of international standards and other documentation related to the Circular Economy, Healthy and Smart buildings standardization where Panasonic participates.

· Develop links with relevant government agencies and industry bodies to build networks, and use that network to gain support for Panasonic’s initiatives and standardization activities, and identify areas for future work.

· Proactively develop and maintain an understanding of industry trends to identify the new standardization activities which meets Panasonic’s needs and interests.

Requirements

· Bachelor’s degree or Master’s degree in science or technology, preferably with areas related to Environmental Science / Building Science / Electronics.

· Interests in De-jure standardization (ISO / IEC), Consortium & Forum standardization activities. Experience in standardization activities is advantageous for the application to this position.

· Strong communication skills, including the ability to present at conferences, etc.

· Ability to build relationships and understand stakeholder needs.

· Can persuade and influence, facilitate consensus, and manage conflict.

· Project management skills - the ability to manage multiple projects simultaneously.

Please send e-mail indicating both the job title and job area, with a complete resume and academic transcripts by 1 March 2023, giving full details of your background, experience, career objectives, current and expected salaries, contact number(s) together with a recent non-returnable photograph to:

PANASONIC R&D CENTER SINGAPORE

202 Bedok South Avenue 1 #02-11 Singapore 469332

E-mail: [email protected]

Website: https://research.sg.panasonic.com/

(We regret that only shortlisted candidates will be notified.)

HR EXECUTIVE

• Mon- Fri 8:30AM to 6:15PM
• Working Location：Marine Parade

Responsibilities:

• Prepare monthly payroll
• Assist in recruitment and on-boarding activities
• Application of work passes
• Handle enquiries from staff on leave, salary issues, HR policies, benefits and other HR related matters
• Assist in the co-ordination of the probation, confirmation and annual review exercise
• Assist to coordinate leadership developmentt and internship / place & train programme
• Other adhoc duties assigned by Supervisor

Job Requirements:

• Possess at least Diploma in Human Resource Management or equivalent
• Candidates with payroll experience and EASY PAY system knowledge will be an added advantage
• Comfortable to work Overtime if needed

Interested applicants kindly contact via WhatsApp: +65 96424255 (Penny)

Hu Yaping (R22111011)

Jobs Alley Pte Ltd (21C0599)

Front Desk Officer

• Working Hours: Monday to Friday (7:45am – 5:15pm) + alternate Saturday (7:45am – 11:45am)
• Salary: $1800 - $2400
• Working Location: Ubi

Requirements:

• Preferably with receptionist or customer service experience.
• Candidates with hotel lobby or with flight attendant experience would be an added advantage.

Job descriptions:

• Handle phone calls, answer general enquiries, take/pass messages to recipients.
• Greet, check in and announce customers’ arrival.
• Check visitors in and direct them to specific destinations.
• Responsible for incoming mails, parcels and front desk’s petty cash.
• Manage hardcopy filing of front desk’s monthly report.
• Coordinate with chauffeur on pickups and sending off customers.
• Summarise and verify retail transactions settlement for account use.
• Custodian for customer area’s cleanliness.
• General adhoc admin duties that may be assigned from time to time.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Working days: Mon - Fri (8.30am - 6pm) (Work Overtime)

Work location: Novena / Clarke Quay

Salary: $3,000/month

Responsibilities:

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• Singaporean
• Have an excellent communication skills | Microsoft Excel | Site Visit
• Prior working experience in Customer Service/Call Centre is a big plus
• Experiences with KPI targets

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Salary: S$3,000

Work Duration: Till 31 August 2024 (May extend till 30 September 2024 depending on project requirements)

Working Hours: 5 days work per week Monday – Sunday (Based on duty roster). Up to 44 hours per week.

Work Location: Clarke Quay (Work In Office)

Responsibilities:

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data for national statistical information
• Reach out to the respondents to assist them to complete the survey
• Schedule interview appointments with respondents
• Compile, record, input survey returns and data accurately into the system
• Conduct verification to ensure completeness and accuracy of data collected
• Identify and resolve inconsistencies in responses by means of appropriate questioning and explanation
• Explain survey objectives to respondent
• Interpret survey questions to help respondents’ comprehension
• Respond to queries from respondents in a professional manner
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Job Requirements:

• Only Singaporean
• Travel across Singapore to do survey | Microsoft Excel | Communication Skills
• Selected candidates are required to complete the training course and passed the tests based on the given criteria
• Strong phone and verbal communication skills along with active listening
• Proficient in using computer and Microsoft Office
• Experience with Key Performance Indicators (KPIs) preferred
• Willing and able to persuade respondents to participate in surveys
• Excellent customer service skills - Focus on quality and customer service
• Excellent problem solving and negotiation skills
• Able to work in high pressure, stressful situations

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are hiring Service Associate - Service Center

As a Service Associate - Service Center, we rely on you to

• Provide a warm, helpful and informative service over the phone
• Contribute to creating an excellent experience to all guests
• Handle all guest requests in a professional and timely manner

We are looking for someone who:

• Takes pride in being a hotelier
• Loves interacting with guests and customers
• Communicates and writes with fluency
• Enjoys working as part of a team
• Has a can-do attitude
• Is a self-starter
• Enjoys crafting best-fit solutions for guests

If you are the right person, what are you waiting for? Click the apply button now!

We are a MNC company looking for an Accounts Assistant

Main Job Tasks and Responsibilities:

· Assure timely and accurate invoicing

· Liaise with suppliers to ensure timely receipt of purchases invoices, credit notes and delivery notes

· Process suppliers' invoices which includes verification of invoices and ensure supporting documents are in order

· Post and issue sales invoices to customers

· Prepare courier of documents to customers and third parties

· Communicate with suppliers and customers on invoicing related matters

· Support in preparation for financial audit

· Issue statements of account to customers and vendors, if necessary

· Any other ad-hoc activities assigned

Education and Experience:

· Accounting diploma, Higher Nitec in Finance / Accountancy/Banking

· Proficiency in Microsoft Office

Salary: $13.45/hour

Working Days: Monday - Friday

Working Hours: 830am - 5pm

Location: Novena

Contract Period: Immediate till June 2024 (extendable based on performance and business needs)

* Remark: Pre-employment screening will take 2 weeks

Job Responsibilities:

• Address taxpayers’ tax queries on the various tax types such as Individual Income Tax, Property tax over the Helpline
• Promote and nudge taxpayers in the usage of our e-Services and chatbot
• Guide taxpayers on the step-by-step e-Filing procedures and provide advices on their filing and payment obligations

Job Requirements:

• Only Singaporean
• GCE A level and Diploma
• Good communication skills
• Candidate without tax/ customer service experience are welcome to join as training will be provided

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Duties and Responsibilities
● Ensure adherence to Service Level Agreements (SLAs), Standard Operating Procedures (SOP) and business continuity plans, surfacing gaps and incidences timely
● Manage the performance and maintain adequate governance oversight of the activities at the outsourced contact centre. Ensure that there are monthly meetings with the vendor to discuss their performance and bridge the gaps identified by customers/branches
● Handle escalated feedback and provide appropriate solutions in a timely manner
● Collaborate with internal and external stakeholders to resolve feedback and address operational challenges
● Foster a positive work environment and motivate the team to achieve and exceed organisation’s goals
● Establish individual and team goals and review team performance for continuous development
● Work actively with Service Culture to identify training gaps and update of information in the contact centre’s SOP to improve operational efficiency and enhance customer experience
● Conduct performance appraisals and provide constructive feedback to direct reports
● Compile and analyse data for management reporting

Requirements
● Degree in any discipline with a minimum 5 years of experience in retail, e-commerce or customer service industry
● Excellent interpersonal, written and communication skills to establish good customer relationship with both internal and external stakeholders
● Highly customer service-oriented, meticulous, and resourceful
● Strong analytical and problem-solving skills with the ability to work independently
● Strong leadership and adaptable to changes in a highly dynamic work environment

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Job Responsibilities:

• Lead a team of Customer Experience Officers to achieve KPI
• Respond to survey enquiries via inbound calls and emails
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Monitor and provide project status report to manager
• Ensure officers understand the survey objectives
• Ensure officers compile, record, input survey returns and data accurately into the system
• Ensure officers conduct verification to ensure completeness and accuracy of data collected
• Ensure that the given KPI are being met based on the project timeline

Job Requirements:

• Only Singaporean may apply
• Minimum 2 years of relevant experience with proven record in supervisory role

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Contract: Immediate till December 2024 (Renewable)

Responsibilities:

• Lead a team of Customer Experience Officers to achieve KPI
• Respond to survey enquiries via inbound calls and emails
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Monitor and provide project status report to manager
• Ensure officers understand the survey objectives
• Ensure officers compile, record, input survey returns and data accurately into the system
• Ensure officers conduct verification to ensure completeness and accuracy of data collected
• Ensure that the given KPI are being met based on the project timeline

Requirements:

• Only Singaporean
• Have an excellent communication skills | Microsoft Excel | Travel in Singapore 30%
• At least 2 years of working experience as Supervisor in Call Center environment.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Call Centre - Survey Experience Officer (Establishment)

Salary: S$3,000 ($2,650+$350 transport allowance)

Work duration: Immediate till 30 June 2024 (Renewable depending on performance and project)

Working hours: Mon - Fri, office hours

Work location: Clarke Quay / Novena area (work in office)

Collection Methods:

1. Via outbound call activity

2. Via field visits out to company addresses

Data submission:

1. The incumbent is expected to perform daily updates of call outcomes using Excel files assigned to them

2. The incumbent must also submit the survey data collection details into the system and submit the completed survey

3. During field visits, incumbent must also assist the respondents to complete the surveys online / manual collection and guide the respondents if the respondents need necessary guidance

Job scope:

1. Adhere to required Standard Operating Procedures (SOP) in operations

2. Work closely with fellow team-mates, assigned team leads on the survey progress for each of the companies allocated to this

3. Update accurately the daily operations reports so that performance can be accountable

4. Perform necessary admin work and support as and when required to do so, including rectifying errors committed during collection when required by stake holders from the ministry

5. Adhere to key in case notes in ministry in house system provided for each case with each call outcome / updates on assigned cases

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R23117785 (Lok Ding Hann)

Working days: Mon - Fri (8.30am - 6pm) (Work Overtime)

Work location: Novena / Clarke Quay

Salary: $3,000/month

Responsibilities:

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• Singaporean
• Have an excellent communication skills | Microsoft Excel | Site Visit
• Prior working experience in Customer Service/Call Centre is a big plus
• Experiences with KPI targets

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

PRODUCT AREA

The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are a diverse, upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.

JOB DESCRIPTION

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

ADDITIONAL JOB DESCRIPTION

As Data Center Technician, you'll deploy and maintain Google's advanced Data Center Server and Network Infrastructure by installing, configuring, testing, troubleshooting, and repairing hardware and server software. You'll also take on the configuration of more complex components (e.g., networks, routers, bridges, and switches). You will participate in or lead local project teams on larger installations and develop project contingency plans.

In this role, duties range from the physical deployment of data center related technology to working closely with various stakeholders. You will ensure that our goals, missions, and projects are successfully delivered, and, more importantly, that they are repeatable across our global array of data centers. You will move and install equipment, and work with infrastructure to ensure Google Data Center quality and reliability.

Qualifications

JOB RESPONSIBILITIES

• Contribute to efforts/projects in the deployment, maintenance, and support of current and new data center infrastructure.
• Assist in deploying, repairing, and troubleshooting next generation machine learning platforms, providing feedback to local deployment/project teams.
• Participate in complex troubleshooting and resolve critical technical issues. Test and troubleshoot new server and network hardware components and designs.
• Install and maintain switches, routers, and other large-scale networking gear.
• Configure and troubleshoot Linux OS related issues.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• Experience with Data Centers, Networking, Communication, Hardware, Technical Troubleshooting, and Operating Systems.

PREFERRED QUALIFICATIONS

• Experience working with and troubleshooting hardware or network related issues using Linux-based tools.
• Experience working within a data center or networking operation center environment.
• Experience with maintenance and monitoring of server systems.
• Knowledge of advanced Networking, topology, and protocol.
• Ability to communicate in English fluently in order to effectively communicate with representatives.

PRODUCT AREA

The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are a diverse, upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.

JOB DESCRIPTION

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

ADDITIONAL JOB DESCRIPTION

As Data Center Technician, you'll deploy and maintain Google's advanced Data Center Server and Network Infrastructure by installing, configuring, testing, troubleshooting, and repairing hardware and server software. You'll also take on the configuration of more complex components (e.g., networks, routers, bridges, and switches). You will participate in or lead local project teams on larger installations and develop project contingency plans.

In this role, duties range from the physical deployment of data center related technology to working closely with various stakeholders. You will ensure that our goals, missions, and projects are successfully delivered, and, more importantly, that they are repeatable across our global array of data centers. You will move and install equipment, and work with infrastructure to ensure Google Data Center quality and reliability.

Qualifications

JOB RESPONSIBILITIES

• Contribute to efforts/projects in the deployment, maintenance, and support of current and new data center infrastructure.
• Assist in deploying, repairing, and troubleshooting next generation machine learning platforms, providing feedback to local deployment/project teams.
• Participate in complex troubleshooting and resolve critical technical issues. Test and troubleshoot new server and network hardware components and designs.
• Install and maintain switches, routers, and other large-scale networking gear.
• Configure and troubleshoot Linux OS related issues.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• Experience with Data Centers, Networking, Communication, Hardware, Technical Troubleshooting, and Operating Systems.

PREFERRED QUALIFICATIONS

• Experience working with and troubleshooting hardware or network related issues using Linux-based tools.
• Experience working within a data center or networking operation center environment.
• Experience with maintenance and monitoring of server systems.
• Knowledge of advanced Networking, topology, and protocol.
• Ability to communicate in English fluently in order to effectively communicate with representatives.

PRODUCT AREA

The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are a diverse, upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.

JOB DESCRIPTION

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

ADDITIONAL JOB DESCRIPTION

As Data Center Technician, you'll deploy and maintain Google's advanced Data Center Server and Network Infrastructure by installing, configuring, testing, troubleshooting, and repairing hardware and server software. You'll also take on the configuration of more complex components (e.g., networks, routers, bridges, and switches). You will participate in or lead local project teams on larger installations and develop project contingency plans.

In this role, duties range from the physical deployment of data center related technology to working closely with various stakeholders. You will ensure that our goals, missions, and projects are successfully delivered, and, more importantly, that they are repeatable across our global array of data centers. You will move and install equipment, and work with infrastructure to ensure Google Data Center quality and reliability.

Qualifications

JOB RESPONSIBILITIES

• Contribute to efforts/projects in the deployment, maintenance, and support of current and new data center infrastructure.
• Assist in deploying, repairing, and troubleshooting next generation machine learning platforms, providing feedback to local deployment/project teams.
• Participate in complex troubleshooting and resolve critical technical issues. Test and troubleshoot new server and network hardware components and designs.
• Install and maintain switches, routers, and other large-scale networking gear.
• Configure and troubleshoot Linux OS related issues.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• Experience with Data Centers, Networking, Communication, Hardware, Technical Troubleshooting, and Operating Systems.

PREFERRED QUALIFICATIONS

• Experience working with and troubleshooting hardware or network related issues using Linux-based tools.
• Experience working within a data center or networking operation center environment.
• Experience with maintenance and monitoring of server systems.
• Knowledge of advanced Networking, topology, and protocol.
• Ability to communicate in English fluently in order to effectively communicate with representatives.

Key responsibilities:

This is a position with Deloitte’s rapidly expanding Tax Technology Consulting practice, providing tailored advice and solutions to a broad range of clients, both domestic and multinationals looking to gain access into various markets from tax and regulatory perspective.

As a Senior Associate, you will have some knowledge of working on ERP (SAP/Oracle) implementations and familiar with integrating the tax bolt-on solutions (OneSource/Vertex) within the ERP transformation programs.

You will join a team of dedicated ERP and OneSource/Vertex implementation specialists, focusing on end-to-end project implementations. You will be responsible for delivering compliance and customs solutions which include project management, change management, solution design, solution implementation and end-user support & training.

In your role, you will also lead and/or facilitate business process definition and modeling, check the feasibility of this business model regarding the ERP products and the legal requirements. You will guide a team to implement and configure the software to replicate the required business processes and analytical/reporting needs

You will be a key contributor to the development and growth of our TTC practice globally.

Requirements:

• Bachelor degree in Accountancy, Business Management, Information Technology or similar fields.
• At least 4 years of experience in ERP (SAP/Oracle) project implementation or similar projects, and thus have solid knowledge of the ERP Solution.
• Integrating tax bolt-on solutions with the ERP system (i.e. Vertex, OneSource Indirect Tax)
• Technical or functional lead on at least 2 full-lifecycle SAP implementation
• Experience in SAP modules (e.g. DRC, ABAP etc.) is an asset
• Software aptitude in PowerPoint, MS Project, Access, Excel, and/or Visio
• Well versed in pitching presentations to clients and key stakeholders
• Advantageous to have good understanding of the supply chain management processes
• Good analytical and modeling skills
• Team player with strong communication skills
• Open to work in an international multicultural environment and to work abroad if needed;

About EF Education First:

EF Education First is a global leader in international education, providing language training, cultural exchange, and academic programs for students around the world. With a mission to open the world through education, EF is dedicated to breaking down barriers, fostering cross-cultural understanding, and creating life-changing opportunities.

Job Description:

We are currently seeking a dynamic and motivated individual to join our team as a Homestay Accommodation Recruiter. In this role, you will be responsible for reaching out to potential hosts, nurturing relationships, and converting leads into active homestay accommodations for our international students.

Key Responsibilities:

• Outreach and Calling: Utilize provided leads to make outbound calls to potential homestay hosts.
• Relationship Building: Establish and maintain positive relationships with potential hosts, addressing any concerns, and providing information about the benefits of hosting international students.
• Conversion: Effectively communicate the advantages of becoming a host, addressing queries, and guiding hosts through the onboarding process.
• Documentation: Ensure accurate and complete documentation of all interactions and updates in the CRM system.
• Collaboration: Work closely with the Homestay Accommodation Team to coordinate and optimize recruitment efforts.
• Targets: Meet and exceed weekly and monthly conversion targets.

Requirements:

• Available immediately
• 4-6 hours/day, flexible hours between 10am and 8pm

Qualifications:

• Previous experience in sales, customer service, or recruitment is an asset.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and time-management skills.
• Comfortable using CRM systems and other relevant tools.

Assisting Guest Services Manager in managing the hotel call centre (One Connect) daily operations, plays a pivotal role in ensuring smooth operations and exceptional customer service. Supervising and motivating the team, handling escalated customer issues and optimizing One Connect performance to meet or exceed established goals.

Responsibilities:

• Oversee all incoming calls from guests and ensure prompt, courteous and accurate responses to their inquiries, requests and concerns.
• Resolve escalated issues efficiently and provide appropriate solutions to ensure guest satisfaction.
• Update and conduct daily handover log and briefing to provide and elaborate latest and updated information to the team.
• Ensure the team always adhere to company policies, SOPs and acted according to the company code of conducts or employee handbook.
• Regularly monitor and respond to guest inquiries received through email, ensuring timely accurate responses. Prioritize urgent matters and delegate tasks within the team to ensure efficient handling of emails.
• Conduct regular performance evaluations, providing constructive feedback and recognition for accomplishments.
• Develop and deliver comprehensive training programs for One Connect team, focusing on customer service skills, product knowledge, communication techniques, and problem solving abilities. Ensure that the team are equipped with the necessary skills to provide exceptional service to guests.
• Provide new hires with on boarding training to familiarize them with One Connect processes, systems and customer service expectations.
• Offer ongoing guidance, coaching and support to the team to enhance their performance and identify opportunities for improvement.
• Monitor and analyse call centre metrics, such as call volume, average handling time, response time and abandoned rate. Identify trends, implement process improvements and develop strategies to optimize team performance and exceed service level goals.
• Fully aware with the Emergency Procedures and One Connect contingency plan in the event of any system down.
• Liaise with various hotel areas and departments, including Front Desk, Guest Relations, Concierge & Bell, Reservation, Housekeeping, Food & Beverage, Sales & Catering and others to maintain and to ensure seamless communication and coordination of guests requests and concerns.
• Undertake any other duties that may be assigned from time to time by the Management.

Requirements:

• Possess minimum ‘N’ level certification
• Minimum of 2 years of experience in a Call Centre environment, preferably in the hospitality industry
• Previous experience in a leadership or supervisory role within a Call Centre setting
• Experience in handling escalated calls and resolving customer issues effectively
• Familiarity with Call Centre metrics and performance management
• Excellent verbal and written communication skills, with the ability to convey information clearly and concisely
• Strong customer service orientation, with the ability to handle challenging situations with empathy and professionalism
• Excellent organizational and multitasking abilities with attention to details
• Able to work under stress and fast paced environment

• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).

• Perform service recovery such as managing complaints from patients.

• Chaperoning of patients to ensure smooth treatment process.

• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.

• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.

• Keep accurate and compete records consistent with regulations, policies, and procedures.

• Organise and prioritise own workload to ensure provision of quality services.

• Demonstrate an organised, effective, and timely approach to all tasks.

• Build and strengthen client relationships to achieve long-term partnerships.

• Develop a thorough understanding of our products and service offerings.

• Meet regularly with other team members to discuss progress.

• Generate progress reports for clients and senior leaders within the organisation.

• Other duties and projects assigned by your reporting officer as required.

• Cabin crew experience--is a PLUS