Job Responsibilities:

· Making phone calls to obtain missing information from clients/new clients

· Handling of inbound calls

· Attending to customer enquiries in regards to ongoing project

· Adhoc tasks and projects as assigned

Job Requirements

· Minimum Diploma in a related discipline

· Minimum 1 year of call center experience

· Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to [email protected]

Attention to Joseph Koh Wei Jie (R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

- 1-2 years contract (renewable based on performance and headcount needs)

- Working hours:

a) 8.30am to 6.00pm (Monday to Friday) OR

b) 8.30am to 5.30pm (Monday to Friday), 8.30am to 12.30pm (Alternate Saturday)

- Up to $2300 + PB

- Ang Mo Kio

Job Description:

1. Outbound Call Associate
   • Proactive contact and engage customers to gather critical information through survey, telemarketing activities
   • Meet and achieve the individual and company’s key performance indicators
   • Acquire a strong knowledge of the products and services, culture and processes
   • Provide quality customer service and prompt follow-up to customers over the phone and/or email
   • Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution
   • Resolve customer queries efficiently and escalate issues promptly
   • Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance
   • Other duties as assigned by Team Lead and/or Branch Head
2. Front Desk Floater – Customer Service Associate
   • Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.
   • Proactive manage all front desk duties over the counter, phone and email
   • Identify, profile and tier customers to the types of services that are relevant to their needs
   • Ensure smooth customer transactions at all times and provide quality customer services
   • Perform administrative duties, manage appointments and register customers
   • Prepare room logistics and necessary materials
   • Other duties as assigned by Team Lead and/or Branch Head​

Period:

• 1-2 years contract (renewable based on performance and headcount needs)

Working Hours:

a) 8.30am to 6.00pm (Monday to Friday) OR
b) 8.30am to 5.30pm (Monday to Friday), 8.30am to 12.30pm (Alternate Saturday)

Salary:

• $2300 + PB

Location:

• Ang Mo Kio

Job Requirement:

• Candidate with prior experience in outbound call preferred
• Candidate with prior experience in front desk management preferred
• Basic Computer knowledge (Microsoft Excel and Word)
• Have a pleasant disposition with a positive attitude
• Excellent in customer service delivery
• Organised, self-motivated, and result-oriented individual
• Demonstrate a sense of urgency and work well under pressure as an individual and in a team
• Good verbal & written communication and interpersonal skills
• GCE ‘O’ levels and above

Interested applicants, kindly email your detailed resume (MS Word format is preferred):
[email protected] (Registration no: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Job Description

• Industry/ Organization Type: Telecommunication Services
• Position Title: Facilities Technician (Data Center)
• Working Location: New Tech Park & Techlink
• Working Hours: Rotating 8-hour shifts (3 on + 3 off)
• Salary Package: Basic Salary + Shift Allowance ($300) + AWS + Variable Bonus + Medical & Flexi Benefits
• Duration: Permanent

Key Responsibilities

• Maintain and service building facilities, including electrical and mechanical systems.
• Perform minor repairs and improvements to buildings and equipment.
• Conduct routine preventive maintenance on building systems and infrastructure.
• Manage and oversee contractors and vendors to ensure cost-effective, quality repairs and maintenance.
• Provide engineering support during weekends, public holidays, or extended hours when necessary.
• To standby 24 hours on duty roster (will provide additional standby allowance).

APPLY NOW!!!

• Minimum ITE Certificate/Diploma in Mechanical/ Electrical Engineering, Facilities Management or related fields.
• With hands-on skill set in mechanical (ACMV) and electrical systems, with proficiency in maintenance, troubleshooting, and repair.
• Prior work in critical environments like Data Centres, Cleanrooms, or Semiconductor plants is an added advantage.
• Effective communication skills and ability to work as part of a team.
• Competent in using Microsoft Excel and Word.
• Good understanding of facility M&E (Mechanical & Electrical) systems.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #64875 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Shift Role with shift allowance

Banking industry

Responsibilities:

1.) Interact with internal & external customers to answer customers queries.

2.) Maintaining a positive, empathetic, and professional attitude toward customers.
3.) Responding promptly to customer inquiries on general and transactional enquiries
4.) Communicating with customers through various channels.
5.) Acknowledging and resolving customer requests.
6.) Customer outreach to encourage the use of digital services.
7.) Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.

Regards,

Lini

Recruitment Consultant

R22108463

Job Requirements:

• Diploma/Degree in IT or equivalent
• Must have minimum 1 year of call center experience
• Must know how to handle incoming contacts (via Calls, Emails, digital platforms, Call-Back Requests).
• Must have an ability to multi task and take on Customer Administration functions as well as CSO Frontline role.
• Excellent written and verbal communications skills

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Data Center Engineer
• Working Location: Boon Lay
• Working Hours: 5 days, Mon – Fri (Morning Shift 6 AM – 2 PM / Afternoon Shift 2 PM – 10 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform periodic walk-through, validation of equipment status, amber lights check, etc.
• Review work order requests in the queue and respond to semi-routine work orders by adhering to commitment times.
• Escalate and expedite orders to appropriate teams upon standard operating procedures.
• Rack and stack semi-routine customer equipment tickets.
• Support datacenter standard operating cross-connect work order requests.
• Support standard operating testing and standard operating installations of customer assets.
• Support standard operating procedures of layer 1 cross-connect certification testing.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma / Degree in IT/Computer Science, or related field.
• Minimum 1 year of IT experience or equivalent.
• Prior working experience in a Data Center, Network or Server environment would be an added advantage.
• Must be comfortable with shift rotation.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66104 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Our client is a Global MNC company in the Manufacturing industry. Due to their current expansion plan, they are looking for a Call Centre Officer to join their Customer Service team, in hopes of developing the current high performing team. They are located in the East– easily accessible.

Responsibilities:

• Respond to customer or stakeholder's calls/walk in/email
• Initiate outbound calls to customer or contacts to follow up as necessary.
• Employ available resources to diagnose and resolve concerns or problems.

Requirements:

• Call center experience preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

1. Possess good knowledge of data centre operation tasks and duties.

2. Liaise with DC/Building landlord to ensure optimal operation of electricity, HVAC and monitoring environments within Mission Critical IT facilities in Data Centre and remote buildings.

3. Strong ability to support activities in data centre and computer rooms

4. Ensure data centre physical security procedures are followed strictly.

5. Prompt escalation of incidents following the standard incident response procedure & track till closure

6. To generate reports to management

Requirements

1. Minimum 5 years Data Centre facility experience preferable in a team.

2. Experience working in a high-pressured environment with 24x7 on-call responsibilities

3. Strong understanding of incident, problem and change management procedures based on ITIL best practices

4. Experienced in supporting Data Centre vendors, out-sourcing vendors.

5. Ability to multi-task and proficient in Microsoft Office applications; Excel & PowerPoint

6. Good written and verbal communication skills

7. Highly motivated and self-driven

8. An analytical and inquiring mind to derive innovative solutions.

9. Ability to work independently and in a team

10. Must have experience working in data centre operations in financial institutions.

11. Familiarity with equipment requirements in Data Centre such as storage, servers and networking equipment such as routers, switches is a plus.

12. Familiar with Structured Cabling system and its related components.

Outbound Call Agent (Call Centre)

• Salary: $2,000 - $2,800
• Working hours: Mon - Fri (9AM - 6PM)
• Location: Bukit Merah

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Requirements:

• Relevant experience

WhatsApp or Email me your latest resume for Immediate Interview Arrangement.

Whatsapp: +65 80231200

✉ [email protected]

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Outbound Call Agent (Call Centre) - Bukit Merah / Mon-Fri [3770]

• Salary: $2000 - $2800
• Working hours: Mon - Fri (9AM - 6PM)
• Location: Bukit Merah Central

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Our client is a Global MNC company in the Manufacturing industry. Due to their current expansion plan, they are looking for a Call Centre Officer to join their Customer Service team, in hopes of developing the current high performing team. They are located in the East– easily accessible.

Responsibilities:

• Respond to customer or stakeholder's calls/walk in/email
• Initiate outbound calls to customer or contacts to follow up as necessary.
• Employ available resources to diagnose and resolve concerns or problems.

Requirements:

• Call center experience preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

Major Responsibilities

• Ensure site operations, including incident management and escalation in accordance with approved Client/JLL procedures.
• Undertake and supervise planned and reactive activities utilizing the CMMS platform.
• To check on site repair and maintenance carried out by subcontractors to ensure work completion.
• Ensure the implementation of safe systems on site activities.
• Undertake regular inspections of the facility on energy conservation, maintenance practices, utility management and risk management procedures.
• Provide training to engineering maintenance partners on equipment operational procedures, including emergency procedures and requirements.
• Maintain the site asset database, provide updates in accordance with CMMS requirements.
• Prepare and provide input to the site’s monthly reporting for client.
• Ensure compliance with statutory regulations on fire, health and safety standards.
• Ensure all safety procedures, including Crisis Management/ Business Continuity and Emergency Procedures are maintained at all times.
• Ensure that maintenance documentation meets the required standards and sufficient information is provided to operate an effective asset management regiment.
• Participate in site reviews, including maintenance standards, equipment replacement, security, change control, single points of failure, Tier adherence and operational risk.
• To perform additional tasks as required by the Shift Lead.

Ideal Experience

• Nitec, Higher Nitec or Tertiary qualifications in a mechanical, electrical or operational engineering discipline.
• 2 - 3 years of relevant experience in engineering or constructions services.
• 1 – 2 years’ experience in the operation of electrical and mechanical services in Tier III or equivalent data centre or critical facility.
• Critical environment experience within similar sized site or operation.
• Experienced with continuous improvement initiatives and preparation of reports.

Job Details:

Salary: $3,000 (Included transport allowance)

Work duration: Contract till 31st Dec 2024 (Renewable depending on performance and project needs)

Working hours: 5 days work per week Monday – Sunday (Based on duty roster). Up to 44 hours per week.

Work location: Clarke Quay / Novena MRT (work in office & on the field)

Job Summary:

Collection Methods:

• Via inbound and outbound call activity
• Via field visits out to households and members of public

Data submission:

• The incumbent is expected to perform daily updates of call outcomes using Excel files assigned to them
• The incumbent must also submit the survey data collection details into the system and submit the completed survey
• During field visits, incumbent must also assist the respondents to complete the surveys online / manual collection and guide the respondents if the respondents need necessary guidance

Requirements:

• Prior working experience in Sales support / Customer insights / Customer relations departments / Banking & Finance call centers, would be advantageous
• Must be competent in MS Excel.

Thank you for your interest in the advertised position. We kindly request that all applications be submitted via our PERSOLKELLY GO App.

To access our PERSOLKELLY GO Jobs App, please click on the following link:

https://go.persolkelly.com/job/apply/3715

EA License No: 01C4394

EA Personnel ID: R1655869

EA Personnel Name: Chua Le Teng, Sherry

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

The Call Centre & Reservation Executive handles all calls, inquiries and reservation bookings. He/she will also handle inquiries and booking via email. When handling a call or replying an email, the Call Centre Executive will demonstrate efficiency, be proactice and maximise room revenue while achieving high level of guest satisfaction.

Primary Responsibilities

Reservations and Call Centre Duties and Responsibilities

· Has knowledge of reservation and call centre procedures

· Ensures compliance of policies and procedures

· Ensures all emails are handled immediate without any backlog

· Handles all reservations and call enquiries

· Ensures proper recording all the bookings in system and correspondence file

· Knowledgeable about hotel and guest room facilities/services

· Maintain high standard of service at every guest interaction

· Observes and ensures telephone etiquette are maintained at all times

· Performs other duties as assigned

Other Responsibilities

· Be aware of the hotel fire & life safety/emergency procedures.

· Attend all briefings, meetings and trainings as assigned by management.

· Maintain a high standard of personal appearance and hygiene at all times.

Job Responsibilities:

• Review and assess escalations (SQMS/SOS) from VEMF/Inbound Department to identify, liaise and resolve customer issues completely and promptly.
• Ensure validity of each escalation prior to escalating out to BU/SU and ensure quality of escalation is maintained.
• Liaise with other Business Units (BU) / Stake Holders (SH) to acknowledge, follow-up on actions/feedback requested by customers through various Contact Centre touchpoints and contact customers to resolve requests/feedback promptly within the established service turnaround time.
• Ensures respective business owners acknowledge escalation requests and resolves the customers’ requests promptly within the established service turnaround time.
• Monitor BU/SH’s adherence to rules, regulations and procedures and escalate to respective senior management (when required).
• Handle complaints and ensure all callbacks to address customers’ issues are completed within the timeline promised to or requested by customer.
• Work with BU/SH or within Contact Centre to identify, recommend and support the implementation of various initiatives for the improvement of contact centre processes.

Job requirement:

• Minimum 2 years of experience as a universally trained Officer/manager in UOB Contact Centre.
• Good knowledge in banking/cards process, products and systems.
• Good written and spoken communication skills in English, with the ability to influence and persuade BU/SH and customers.
• Possess excellent telephone, strong interpersonal skills, resourceful and able to work independently and also as a team.
• A strong customer service mindset with good communication and problem solving skills to represent the Bank to customers and general public.
• Ability to rapidly assimilate complex information and make expert judgments/decisions under pressure in complex situations.
• High level of accuracy and attention to detail.
• Personal resilience and ability to perform effectively in a pressurized environment with a positive “can do” and “willing to learn” attitude.
• Have a good problem solving mindset when handling complaints
• Highly motivated self-starter with initiative and showcases strong completer/finisher skills.

Job Responsibilities:

• Conduct regular patrols and inspections of the power supply and HVAC systems within the data center.
• Perform scheduled preventative maintenance tasks to ensure the optimal functioning of the data center infrastructure.
• Perform remote hands services include tasks such as securing cabling, checking port numbers, observing, or reporting indicators on equipment, rudimentary observation of the environment, and server reboots.
• Respond and deal with emergency events in daily operation.
• Manage and oversee the Building Management System (BMS), promptly addressing and responding to any generated alerts.
• Ability to respond to issues and provide timely update, and escalation.
• Handle routine alarms and faults of power supply and distribution devices and HVAC systems.
• Maintain & update the relevant operation records, maintenance records, accident handling records and shift handover records.
• Maintain the environment cleanliness and temperature and humidity.
• Manage the safety appliances and instrumentation tools.
• Provide escort to visitors/ technicians to the Data Center room and witness the works that been carried out in the Data Center room.
• Have experience with supporting Data Centre related change and incident tickets.
• Adept with coordinating with multiparty stakeholders.
• Ensure all the compliance of all regulatory laws and company guidelines are met.

Team Lead Additional Responsibilities:

• All duties mentioned above.
• Training:

1. Identify training needs and coordinate development opportunities for the team.
2. Provide Training and guidance on procedures and adherence to the client policy.
3. Assist in documenting new and undocumented procedures.

• Team Management:

1. People management and development.
2. Manages administrative (attendance and Leave) and performance of the team members.
3. Manage Team roster and update the schedule to the client system.
4. Motivate and inspire team members to achieve goals.
5. Guide team members in their daily tasks and responsibilities.
6. Foster positive communication and collaboration within the team.
7. Monitor and evaluate team performance.
8. Delegate tasks and ensure their timely completion.
9. Address and resolve conflicts within the team.
10. Conduct regular team meetings to communicate goals and expectations.
11. Implement and enforce company policies and procedures.
12. Ensure the proper use of resources and tools to optimize team productivity.
13. Develop and implement strategies to enhance team efficiency and effectiveness.
14. Address and mitigate potential risks that may impact team performance or project outcomes.

• Service Delivery:

1. Generate reports and fulfill audit requirement as well as Interface with the Client service manager regarding the same.
2. Monitor and keep track on the Daily Operations related tasks (including priorities & assign task to the team).

Requirements:

• Min of 2 years working experience in Data Center operations/ Data Center facilities maintenance. Candidate with more experiences will be considered for a senior position.
• Diploma or Degree in Computer science, IT systems, Electrical Engineering or any related field.
• Good understanding and hands-on experience on daily Data Center operations.
• Good level of understanding of Data Centre ecosystem e.g. power, cooling, temperature, humidity, fire prevention etc.
• Good level of experience in Capacity review e.g. rack assignment for equipment onboarding.
• Good level of experience in Physical Security operations (e.g Keys and access cards management, and Physical Access).
• Good level of experience in Rack and Stack.
• Good understanding and knowledge in data cabling, i.e. structured cabling, and patching is added advantage.
• Have experience with inventory management. i.e. Nlyte is added advantage.
• Proficient in Microsoft Office (Excel, Word and PowerPoint).
• Proficiency in English for communication with business partners.
• Proficiency in local languages is added advantage.
• Able to work rotating shifts, including weekends and public holidays.

Team Lead Additional Requirements:.

• Proven work experience as a team leader or supervisor.
• Ability to make sound decisions following approved procedures in a fast-paced environment.
• Ability to work Independently with Little supervision.
• Ability to manage tasks occurring simultaneously.
• Demonstrate Ownership taking, willing to learn and share knowledge.
• Good communication skills.

Schedule:

• Rotational shift
• Weekend jobs

Our client is a Global MNC company in the Manufacturing industry. Due to their current expansion plan, they are looking for a Call Centre Officer to join their Customer Service team, in hopes of developing the current high performing team. They are located in the East– easily accessible.

Responsibilities:

• Respond to customer or stakeholder's calls/walk in/email
• Initiate outbound calls to customer or contacts to follow up as necessary.
• Employ available resources to diagnose and resolve concerns or problems.

Requirements:

• Call center experience preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

Presently we have a Job Opening for a Call Centre Executive position with one of our leading clients in Singapore

Log all incoming calls and email and record sufficient information to facilitate effective incident processing.

Serve as the first point of contact for all incidents

Prepare daily and weekly report (knowledgeable in excel)

Permanent ,5days, Aljunied

Our client

MNC in air conditioning and humidification system solution serving high tech industry

Years in business : > 50 yrs worldwide

Area of business: Global

Job scope:

1. Work with sales team for preparing costing, technical selections, create feasibility studies or work out TCO (Total cost of ownership) calculations on product or system level during project tender stage

2. As the key technical expert person to consult with for pre sales technical requirement

3. Liaise between Sales team and factory for its technical capabilities

4. Equipment is (for Data Centre):

· AHU

· CRAH

· CRAC

· Chiller

· ACMV

Requirements

1. Bachelor of Engineering

2. 3 years’ engineering experience in the Data Centre environment

3. 3 years’ experience with pre-sale consultation with consultant for hvac/acmv

4. 3 years building mechanical engineer

5. Travel required (10%)

6. Knowledge in mechanical, refrigeration, hydraulics or similar

Work location :Aljunied

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes(in MS word document format) to [email protected] with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.

We are looking for a Contract - Long Term Call Centre Assistant to outsource to our healthcare clients.

Job Description:

• Answers incoming and outgoing calls punctually
• Directing calls to internal and external stakeholders.
• Handling and resolving complaints.
• Reporting fault on equipment.
• Performs other related duties as assigned or requested.

Job Requirements:

• Min N / O / A Lvl / Nitec

All qualified applicants, please send in your resume to:

[email protected]

Nicole Ang (Outsourcing Team)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C459

• Manage and attend resolution of Customer issues regardless of process of occurrence including Reliability Risk assessments of bracketed materials
• Track and monitor Customer RMA due to Quality issues
• Set-up and attend customer meeting / telecon and ensure compliance with respect to agenda
• Customer Audit presentation for Process Control and Quality issue updates
• Track and update customer for any regular or special requested customer reports and reliability monitoring
• Review customer documents, identify gaps for clarification / closure and ensure compliance.
• Update quality performance presentation and attend meetings
• Generate and presents Weekly, Monthly and Quarterly reports per Customer account for internal and customer reporting
• Review and approve Process Control Documents
• Drive for Process Control Enhancement / Projects per process of concern
• Monitor and update KPI and initiate improvement plans for items not met
• Custodians of quality engineering systems for clean-up and audit free database
• Represent Site quality engineering on any Corporate related Process Control standardization of practices and systems

Requirements:

• Degree in Engineering
• 3 years in manufacturing environment, preferably in Package Assembly and Testing
• Knowledge in Quality Control Tools e.g. FMEA, DOE, FTA
• Proficient in Microsoft Office, preferably in Excel VBA and Power-point
• Strong analytical and communication skills

Responsibilities:

• Manages the Customer Specifications and Document Control database
• Drive effective and timely Customer Specification review
• Execute Document Control activities
• Provide QS (Internal Audit & MSA) support
• Assist to supervise Document Control admins
• Support and perform QMS audit in preparation for ISO/TS16949 certification or surveillance audits
• Perform IATF16949 & ISO9001 Internal Audit

Requirements:

• Degree in Engineering or equivalent
• At least 3 year experience in the semiconductor industry or equivalent
• Proficient in Microsoft Office
• Quality and continuous improvement mindset
• Problem-solving skills

Our client is a Global MNC company in the Manufacturing industry. Due to their current expansion plan, they are looking for a Call Centre Officer to join their Customer Service team, in hopes of developing the current high performing team. They are located in the East– easily accessible.

Responsibilities:

• Respond to customer or stakeholder's calls/walk in/email
• Initiate outbound calls to customer or contacts to follow up as necessary.
• Employ available resources to diagnose and resolve concerns or problems.

Requirements:

• Call center experience preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

Job Purpose
You will attend to phone/email enquiries from our customers, effectively maintaining our Contact Centre’s high level of accessibility and supporting the preparation and delivery of service requests for customers and distribution partners.

The Job

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.
• Undertake projects or other responsibilities as assigned.

Our Requirements

• Good interpersonal and communication skills.
• Possess a pleasant and cheerful disposition.
• Meticulous and detailed-oriented.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1440784 (Foo May Cheng)

Roles & Responsibilities

Responsibilities:

• Promoting the company and introducing product/service to the market.

• Analysing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that meets company quotas and goals.

• Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals.

• Gathering, investigating, and summarizing market data and trends to draft reports.

• Implementing new sales plans and advertising.

• Provides information by collecting, analysing, and summarizing data and trends.

• Identifying opportunities and strategies to increase sales.

• Accomplishes marketing and organization mission by completing related results as needed.

Requirements:

• A Bachelor's degree in Marketing, Business Administration, or related field.
• At least 4 years of experience in marketing
• Fluency in English.
• The ability to understand and follow start up company.
• Understanding and knowledge of sales and marketing.
• Strong analytical, organizational, and creative thinking skills.
• Knowledge of data analysis and report writing.
• The ability to work under pressure.
• Proficiency in MS Office suite

How to apply?

Please send your resume to our company email [email protected]