• Supervise and lead a team of customer service representatives

• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).

• Perform service recovery such as managing complaints from patients.

• Chaperoning of patients to ensure smooth treatment process.

• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.

• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.

• Keep accurate and compete records consistent with regulations, policies, and procedures.

• Organise and prioritise own workload to ensure provision of quality services.

• Demonstrate an organised, effective, and timely approach to all tasks.

• Build and strengthen client relationships to achieve long-term partnerships.

• Develop a thorough understanding of our products and service offerings.

• Meet regularly with other team members to discuss progress.

• Generate progress reports for clients and senior leaders within the organisation.

• Other duties and projects assigned by your reporting officer as required.

• Cabin crew experience--is a PLUS

Company Overview:

HTELite is a leading education center that specializes in preparing students for standardized tests and entry exams for both local and international schools. We are committed to providing personalized guidance and creating a professional yet informal learning environment where students and employees feel safe. Our goal is to be a gateway to academic success and help students reach their full potential.

Core Values:

• Passion: We are passionate about education and empowering students.
• Creativity: We encourage innovative and creative teaching approaches.
• Innovation: We strive to stay at the forefront of educational practices.
• Growth: We foster personal and professional growth for both students and employees.
• Teamwork: We believe in collaborative teamwork to achieve excellence.

Job Description:

We are seeking enthusiastic English teachers with a minimum of 3 years of experience in the education field. Familiarity with the British and American curriculum is highly desirable. The ideal candidate should possess qualities such as perseverance, dedication, and flexibility.

Important note: we are only inviting full time applicants.

Responsibilities:

• Adapt teaching methodologies to cater to individual student needs.
• Engage and motivate students through interactive and dynamic teaching methods.
• Demonstrate proactive behavior and show initiative in the classroom.
• Maintain punctuality and excellent time management skills.
• Exhibit strong communication and problem-solving skills.
• Develop lesson plans and customize them based on students' requirements.
• Provide written feedback on student progress.
• Create and enhance curriculum materials.
• Identify and address learning obstacles.
• Supervise students during peak hours.
• Perform other ad hoc tasks as required.

Requirements:

• Bachelor's degree as a minimum educational qualification.
• A minimum of 3 years of teaching experience. Master's or Ph.D. degree in a Linguistics-related field is an advantage.
• Understanding of the concept of tuition centers as an education and service-oriented industry, prioritizing individual student needs.
• Willingness to work flexible hours, including evenings, weekends, and daytime during peak periods.

Work Schedule:

• Five or six working days per week, based on candidate availability.
• Operation hours: 09:00 to 20:00

Note: Schedule may be subject to change during school breaks and public holidays.

Job Benefits:

At HTELite, we value the hard work and dedication of our teachers. In addition to a competitive monthly salary ranging from 5,000 SGD to 7,000 SGD based on experience and qualifications, we offer the following benefits:

• Attractive incentive programs for full-time teachers.
• Opportunities for career growth and advancement.
• A friendly and supportive working environment.

Location:

10 Anson Road, 32-14/15 International Plaza, 079903, Singapore.

Application Process:

Interested applicants are requested to submit a detailed CV, including current and expected salary, along with a recent photograph to [email protected].

Please note that only shortlisted candidates will be contacted.

We look forward to receiving your application and exploring the opportunity to work together in achieving our mission of providing exceptional education to students.

Company Overview:

HTELite is a leading education center that specializes in preparing students for standardized tests and entry exams for both local and international schools. We are committed to providing personalized guidance and creating a professional yet informal learning environment where students and employees feel safe. Our goal is to be a gateway to academic success and help students reach their full potential.

Core Values:

• Passion: We are passionate about education and empowering students.
• Creativity: We encourage innovative and creative teaching approaches.
• Innovation: We strive to stay at the forefront of educational practices.
• Growth: We foster personal and professional growth for both students and employees.
• Teamwork: We believe in collaborative teamwork to achieve excellence.

Job Description:

We are seeking enthusiastic English teachers with a minimum of 3 years of experience in the education field. Familiarity with the British and American curriculum is highly desirable. The ideal candidate should possess qualities such as perseverance, dedication, and flexibility.

Important note: we are only inviting full time applicants.

Responsibilities:

• Adapt teaching methodologies to cater to individual student needs.
• Engage and motivate students through interactive and dynamic teaching methods.
• Demonstrate proactive behavior and show initiative in the classroom.
• Maintain punctuality and excellent time management skills.
• Exhibit strong communication and problem-solving skills.
• Develop lesson plans and customize them based on students' requirements.
• Provide written feedback on student progress.
• Create and enhance curriculum materials.
• Identify and address learning obstacles.
• Supervise students during peak hours.
• Perform other ad hoc tasks as required.

Requirements:

• Bachelor's degree as a minimum educational qualification.
• A minimum of 3 years of teaching experience. Master's or Ph.D. degree in a Linguistics-related field is an advantage.
• Understanding of the concept of tuition centers as an education and service-oriented industry, prioritizing individual student needs.
• Willingness to work flexible hours, including evenings, weekends, and daytime during peak periods.

Work Schedule:

• Five or six working days per week, based on candidate availability.
• Operation hours: 09:00 to 20:00

Note: Schedule may be subject to change during school breaks and public holidays.

Job Benefits:

At HTELite, we value the hard work and dedication of our teachers. In addition to a competitive monthly salary ranging from 4,000 SGD to 6,000 SGD based on experience and qualifications, we offer the following benefits:

• Attractive incentive programs for full-time teachers.
• Opportunities for career growth and advancement.
• A friendly and supportive working environment.

Location:

10 Anson Road, 32-14/15 International Plaza, 079903, Singapore.

Application Process:

Interested applicants are requested to submit a detailed CV, including current and expected salary, along with a recent photograph to [email protected].

Please note that only shortlisted candidates will be contacted.

We look forward to receiving your application and exploring the opportunity to work together in achieving our mission of providing exceptional education to students.

To handle inbound calls and assist customers to make service
appointment via e-booking system
• Conduct outbound calls and making appointment booking for
customers to visit the service center.
• Communicate politely and timely with customers on their
enquiries, requests and/or complaints via phone channels and
convert each engagement into a positive customer experience.

Requirement :

Minimum 2 years working experience in relevant customer service

industry.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

We are looking for passionate English teachers who can help improve students' English from elementary level.

Vision

At HTElite we strive to offer top notch guidance that is based on each student’s individual needs. We also aim to create a professional, yet informal learning environment where students and employees feel safe. It is our goal to be a gateway to academic success and help students to reach their full potential.

Our core values are:

●Passion

●Creativity

●Patient

● Growth

●Teamwork

Job description

The ideal candidate has a background of at least 3 years in the education field, working experience as kindergarten English teacher would be a major advantage. Perseverance, dedication and flexibility are must.

Requirements:

● You need to be able to adapt your teaching methodologies when necessary

● Being able to engage and motivate students

● Being proactive; showing initiative

● Punctuality

● Good time management skills

● Excellent communication skills

● Good problem-solving skills

● A bachelor’s degree and at least 3 years of teaching experience.

●Understanding the ‘concept’ of tuition centers, this is an education -yet service-oriented industry, each student is treated as an individual, instead of a ‘number’.

●Willing to work in evenings, weekends, and in the daytime during peak periods.

**Important note: **

We are only looking for full-time teachers. The monthly salary ranges from 3,000 SGD to 5,000 SGD, depending on years of teaching experience and qualifications.

Duties:

●Preparing lessons plans, and tailor the lessons to students’ needs

●Providing (written) feedback on student progress

●Developing curriculum materials

●Identifying learning obstacles

●Supervising students during peak hours

● Other ad hoc tasks

Work schedule

● The work schedule is five or six days a week depending on candidates availability.

● 09:00 to 20:00 on weekdays; 09:00 to 18:00 on weekends. (Lunch and dinner break arranged in accordance with your schedule)

● Note that the schedule is subject to change during school breaks and on public holidays.

Job benefits

Guiding students to the road of success can be a rigorous journey, but hard work will be rewarded: HTElite employs attractive incentive programs for full time teachers. In addition, HTElite also recognizes talent, creativity, initiative, and diligence. There are opportunities for career growth in the long run. In addition, HTElite also puts in consistent effort to cultivate a friendly working environment.

Location:

Our address is at: 19 Tanglin Road, Tanglin Shopping Center, 247 909

Interested applicants, please send your detailed CV including current and expected salary with a recent pic to [email protected]

Please take note that only shortlisted candidates will be informed.

Call Centre Officer

Duration: 6 months contract

Working hours: Any 5 days per week

Mondays to Fridays: 9 am to 6 pm

Location: Kallang

Job Scope:

• Respond to a high volume of incoming customer calls through an automated phone system.
• Initiate outbound calls to patients, referrals, and sales contacts as necessary.
• Employ available resources to diagnose and resolve patient concerns or problems.

Requirements:

• 1-2 years of customer service experience required
• Call center experience preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R22106363

EA Personnel Name: LUM PEI YEE

Location: Novena/Clarke Quay

Responsibilities:

• Lead a team of Customer Experience Officers to achieve KPI
• Respond to survey enquiries via inbound calls and emails
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Monitor and provide project status report to manager
• Ensure officers understand the survey objectives
• Ensure officers compile, record, input survey returns and data accurately into the system
• Ensure officers conduct verification to ensure completeness and accuracy of data collected
• Ensure that the given KPI are being met based on the project timeline

Requirements:

• Only Singaporean
• At least 2 years of working experience as Supervisor in Call Center environment.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

HTELite is currently seeking passionate Chemistry teachers to join our team. We are looking for individuals who can effectively teach students for standardized tests in both local and international schools.

Vision:

At HTELite, our vision is to provide top-notch guidance that is tailored to each student's individual needs. We aim to create a professional and informal learning environment where students and employees feel safe. Our goal is to serve as a gateway to academic success and help students reach their full potential.

Core values:

• Passion: We are passionate about education and empowering students.
• Creativity: We encourage innovative and creative teaching approaches.
• Innovation: We strive to stay at the forefront of educational practices.
• Growth: We foster personal and professional growth for both students and employees.
• Teamwork: We believe in collaborative teamwork to achieve excellence.

Job description:

The ideal candidate should have a minimum of 3 years of experience in the education field, with prior knowledge of the British and American curriculum being a significant advantage. We value perseverance, dedication, and flexibility in our teachers.

Requirements:

• Ability to adapt teaching methodologies as needed
• Skill in engaging and motivating students
• Proactive attitude and initiative
• Punctuality and Strong time management skills
• Excellent communication and problem-solving abilities
• Bachelor's degree from a reputable university, with at least 3 years of teaching experience. A PhD or Master's degree in Mathematics, Engineering, Physics, Chemistry or related fields would be a significant advantage
• Understanding of the concept of tuition centers, where each student is treated as an individual rather than a number
• Willingness to work during evenings, weekends, public holidays and peak periods

Important note:

We are currently hiring only local full-time teachers. The monthly salary ranges from 4,000 SGD to 7,000 SGD, depending on years of teaching experience and qualifications.

Responsibilities:

• Develop and customize lesson plans to meet students' needs
• Provide written feedback on student progress
• Create curriculum materials
• Identify and address learning obstacles
• Supervise students during peak hours
• Perform other ad hoc tasks as required

Work schedule:

• Five or six days a week, depending on candidate availability
• Weekday hours: 09:00 to 20:00
• Weekend hours: 09:00 to 18:00 (lunch and dinner breaks arranged according to schedule)
• Schedule may be subject to changes during school breaks and public holidays

Job benefits:

At HTELite, we recognize and reward hard work. We offer attractive incentive programs for full-time teachers and provide opportunities for career growth. We also strive to foster a friendly working environment.

Location:

10 Anson Road, 32-14/15 International Plaza, 079903, Singapore

How to apply:

Interested applicants can send their detailed CV, including current and expected salary, along with a recent photo to [email protected].

Please note that only shortlisted candidates will be contacted.

HTELite is currently seeking passionate Physics teachers to join our team. We are looking for individuals who can effectively teach students for standardized tests in both local and international schools.

Vision:

At HTELite, our vision is to provide top-notch guidance that is tailored to each student's individual needs. We aim to create a professional and informal learning environment where students and employees feel safe. Our goal is to serve as a gateway to academic success and help students reach their full potential.

Core values:

• Passion: We are passionate about education and empowering students.
• Creativity: We encourage innovative and creative teaching approaches.
• Innovation: We strive to stay at the forefront of educational practices.
• Growth: We foster personal and professional growth for both students and employees.
• Teamwork: We believe in collaborative teamwork to achieve excellence.

Job description:

The ideal candidate should have a minimum of 3 years of experience in the education field, with prior knowledge of the British and American curriculum being a significant advantage. We value perseverance, dedication, and flexibility in our teachers.

Requirements:

• Ability to adapt teaching methodologies as needed
• Skill in engaging and motivating students
• Proactive attitude and initiative
• Punctuality and Strong time management skills
• Excellent communication and problem-solving abilities
• Bachelor's degree from a reputable university, with at least 3 years of teaching experience. A PhD or Master's degree in Mathematics, Engineering, Physics, Chemistry or related fields would be a significant advantage
• Understanding of the concept of tuition centers, where each student is treated as an individual rather than a number
• Willingness to work during evenings, weekends, public holidays and peak periods

Important note:

We are currently hiring only local full-time teachers. The monthly salary ranges from 4,000 SGD to 7,000 SGD, depending on years of teaching experience and qualifications.

Responsibilities:

• Develop and customize lesson plans to meet students' needs
• Provide written feedback on student progress
• Create curriculum materials
• Identify and address learning obstacles
• Supervise students during peak hours
• Perform other ad hoc tasks as required

Work schedule:

• Five or six days a week, depending on candidate availability
• Weekday hours: 09:00 to 20:00
• Weekend hours: 09:00 to 18:00 (lunch and dinner breaks arranged according to schedule)
• Schedule may be subject to changes during school breaks and public holidays

Job benefits:

At HTELite, we recognize and reward hard work. We offer attractive incentive programs for full-time teachers and provide opportunities for career growth. We also strive to foster a friendly working environment.

Location:

10 Anson Road, 32-14/15 International Plaza, 079903, Singapore

How to apply:

Interested applicants can send their detailed CV, including current and expected salary, along with a recent photo to [email protected].

Please note that only shortlisted candidates will be contacted.

Job Responsibilities:

• Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on relevant products and services
• Respond to customers' queries and concerns with the aim of achieving first call resolution satisfactorily
• Depending on the projects assigned, candidates may be required to perform cross selling and upselling of products and services to existing customers and prospects

Requirements:

• Able to communicate fluently in English and at least one other language to attend to non-English speaking customers
• Prior experience in a call centre environment is preferred
• Candidates with prior customer service experience in other businesses and operations may be considered as well
• Possesses a customer service mind set and is able to empathise with customers and quickly grasp the issues they’re facing

HTELite is currently seeking passionate Maths teachers to join our team. We are looking for individuals who can effectively teach students for standardized tests in both local and international schools.

Vision:

At HTELite, our vision is to provide top-notch guidance that is tailored to each student's individual needs. We aim to create a professional and informal learning environment where students and employees feel safe. Our goal is to serve as a gateway to academic success and help students reach their full potential.

Core values:

• Passion: We are passionate about education and empowering students.
• Creativity: We encourage innovative and creative teaching approaches.
• Innovation: We strive to stay at the forefront of educational practices.
• Growth: We foster personal and professional growth for both students and employees.
• Teamwork: We believe in collaborative teamwork to achieve excellence.

Job description:

The ideal candidate should have a minimum of 3 years of experience in the education field, with prior knowledge of the British and American curriculum being a significant advantage. We value perseverance, dedication, and flexibility in our teachers.

Requirements:

• Ability to adapt teaching methodologies as needed
• Skill in engaging and motivating students
• Proactive attitude and initiative
• Punctuality and Strong time management skills
• Excellent communication and problem-solving abilities
• Bachelor's degree from a reputable university, with at least 3 years of teaching experience. A PhD or Master's degree in Maths or related fields would be a significant advantage
• Understanding of the concept of tuition centers, where each student is treated as an individual rather than a number
• Willingness to work during evenings, weekends, public holidays and peak periods

Important note:

We are currently hiring only local full-time teachers. The monthly salary ranges from 4,000 SGD to 7,000 SGD, depending on years of teaching experience and qualifications.

Responsibilities:

• Develop and customize lesson plans to meet students' needs
• Provide written feedback on student progress
• Create curriculum materials
• Identify and address learning obstacles
• Supervise students during peak hours
• Perform other ad hoc tasks as required

Work schedule:

• Five or six days a week, depending on candidate availability
• Weekday hours: 09:00 to 20:00
• Weekend hours: 09:00 to 18:00 (lunch and dinner breaks arranged according to schedule)
• Schedule may be subject to changes during school breaks and public holidays

Job benefits:

At HTELite, we recognize and reward hard work. We offer attractive incentive programs for full-time teachers and provide opportunities for career growth. We also strive to foster a friendly working environment.

Location:

10 Anson Road, 32-14/15 International Plaza, 079903, Singapore

How to apply:

Interested applicants can send their detailed CV, including current and expected salary, along with a recent photo to [email protected].

Please note that only shortlisted candidates will be contacted.

Position Summary / Project Description

The DC/FM role will be assisting in managing of the Data Centre facility like power, cooling, space and Asset inventory. He or she will need to work closely with DCFM Lead and the project team to deliver the project within the timeline.

Years of Experience

Experience working in Data Centre and Facility management operations in day to day operations and maintaining IT systems.

Role and Responsibilities

•  Perform health monitoring of the DC M&E equipment
• Attend to users’ request related to DC FM
• Assist with cabling works within the DC
• Monitor ticketing system and follow up on necessary actions
• Pre M&E maintenance works related to DC M&E equipment
• Post M&E maintenance works related to DC M&E equipment
• Attend to user enquiry about Co-Location via Service request
• Monitor power utilization for equipment in DC
• Monitor of rack space utilization in DC
• Work with vendor to identify Operational Technology (OT) devices
• Prepare risk register for vulnerabilities devices, inclusive of vulnerabilities assessment scanning
• Ensure all DC asset movement activities are updated
• Assist DC manager and Team lead in reporting generating.

• Required to be on 24 x 7 standby.
• Proficiency in Microsoft office.
• Comfortable with 12 hours rotating shift:-8am to 8pm or 8pm to 8am as per assigned by Site Lead.
• Work 4 days off 3 days