Description -

Let your passion for service come alive in your profession. You thrive on lending a helping hand in helping those who need assistance and always take responsibility to ensure all given tasks are completed promptly. If you have an outgoing personality and enjoy talking to people, and pride yourself in having a soothing and reassuring voice, you are warmly invited to apply to join our dynamic team.

As the service ambassador of our company, you will identify and address customers' uncertainties. You will offer solutions and lend a helping hand in alleviating their concerns. Your active listening and reassuring voice will come a long way in ensuring that our policyholders' enquiries are handled in a prompt and professional manner on a daily basis and that our Contact Centre remains the preferred way for our customers to reach us.

You will be required to:

• Attend to enquiries on various fronts, effectively maintaining our Contact Centre's high level of accessibility

• Empathize with customers, and offer clear and relevant advice

• Provide policy recommendations and refer customers to client advisers for more comprehensive explanations

• Perform post-case administration for future reference

Qualifications -

To join us as a Customer Service Officer (Contact Centre), you should:

• Have obtained NITEC cert, diploma or degree in any field. Relevant insurance certification will be an advantage

• Have at least 2 years of experience in customer service, preferably in a contact centre

• Enjoy people engagement and providing sound advice, have patience in dealing with complex problems

• Have strong interpersonal skills and the ability to answer queries clearly over the phone

• Be result-oriented and enjoy seeing tangible results of your hard work

This is a contract-based position, and attractive remunerations and monthly incentives will await you if you are a successful candidate.

Our contact centre is located within walking distance from Tampines MRT station. You should be able to commit to a 5-day work week from 9am to 6pm.

We are seeking a dedicated Call Centre Officer to be the friendly voice our customers rely on. Join us and be a part of a team that values dedication and excellent service.

Job Responsibilities:

• To attend to customers’ phone enquiries and calls deployment.
• To provide service reservations.
• To coordinate breakdown site services for customers.
• To answer live chat queries.
• To make outbound calls to remind customers for car servicing and surveys pertaining to after sales services.
• To update customers’ particulars in the system.
• To process online payment.
• To perform other ad-hoc duties as assigned.

Job Requirements:

• Minimum GCE ’O’ level or equivalent.
• Service-oriented mindset.
• Team player with good discipline and positive attitude.
• Equipped with administrative experience will be an added advantage.

Working hours:-

• Mondays to Fridays: 0800hrs to 1700hrs/ 0830hrs to 1730hrs/ 0900hrs to 1800hrs
• Alternate Saturdays: 0800hrs to 1700hrs

Join Our Team and Enjoy These Amazing Benefits!

• AWS
• Yearly performance bonus
• Dental coverage
• Comprehensive medical insurance
• Annual Health Screening
• Birthday Leave

Location: 370 Ubi Road 3 Singapore 408651.

By submitting your resume/application, it is deemed that you have acknowledged and given consent to the collection, use, and disclosure of your personal data as provided in your application by the Company, for the purposes of verification, evaluation, and other recruitment-related procedures in accordance with the Personal Data Protection Act.

Thank you for your submission and we regret that only shortlisted candidates will be notified.

Join Our Team at Thatz International Pte Ltd

Are you ready to embrace the new opportunities in the ever-evolving landscape of technology? At Thatz International Pte Ltd, we are committed to identifying exceptional talents to drive the growth of our Next-Generation ICT Engagement and Consultancy (Thatz2.0) or Outsourcing business in the new norm. If you're passionate about leveraging technology to make a difference, we want to hear from you!

With a track record of success since 1998, we prioritize Quality, Speed, and Technology to ensure the perfect match between candidate and job opening.

Our CORE VALUES:

· Integrity

· System

· Consistency

· Forward Looking

· Humanity, and

· Environmental Friendly

L1 Data Center Engineer

Job Title: L1 Data Center Engineer

Work Location: Downtown Core, Singapore

Job Type: 1 year contract, subject to renewal

About the Role:

The Data Center Engineer will oversee the optimal performance and maintenance of Data Center and ELV operations, including network cabling, IT hardware installation, and environmental monitoring. Your role includes managing Data Center infrastructure, responding to incidents, and ensuring compliance with service standards and agreements.

Primary Responsibilities:

· Perform facilities management related tasks in relation to the Data Center and/or Extra-Low Voltage (“ELV”) operations, including but not limited to structured network cabling, cable tracing, patching of cable and rack management, infrastructure and Data Center capacity planning.

· Responsible for the design and installation of structured network cabling, cable tracing, patching of cables and rack management in respect of infrastructure cabling used by the surveillance network.

· Responsible for the installation, removal, testing and labeling of all cross-connect cables (for e.g., cat6 cables, coax cables and fiber cables etc.).

· Responsible for the installation, re-location and removal of cabinets, racks, devices and other IT equipment inside the Data Center and ELV rooms.

· Responsible for the installation of IT hardware, including network switches, servers, shelves, intelligent Power Distribution Units (“iPDU”), rails, cable management and other IT equipment in the Data Center and ELV rooms.

· Maintain the cleanliness of the Data Center and ELV rooms.

· Liaise with the Facilities, Security and Surveillance teams to ensure optimal operation of electricity, heating, ventilating, air-conditioning and monitoring environments within the Data Center and ELV rooms.

· Responsible for the configuration and management of Data Center equipment, including IP Kernel based Virtual Machine, iPDU and Data Center Infrastructure Management (“DCIM”) software.

· Maintain and update DCIM software to the latest version.

· Monitor and manage the physical health of the network and server environments.

· Follow established processes used by the Data Center operations (“DCO”) team, participate in regular process review and maintain service standards as defined in the relevant Operational Level Agreements/ Service Level Agreements.

· Respond to priority 1, 2 and 3 incidents following the standard incident response procedures and assist with the resolution of such incidents.

· Manage and handle ticket management and queue monitoring (i.e. incident, service and change requests) for network and systems queues.

· Providing project support, including but not limited to updating timesheets, and updating and maintaining DCO team documentation.

· Any other ancillary tasks or works as and when requested and assigned by the Company.

Job Requirements:

· Diploma or Bachelor’s degree in Computer Science, Information Technology, or related field.

· Minimum of 3 years’ hands-on experience in providing Data Center support.

· Minimum of 1 years’ experience in providing Windows and Unix support.

· Ability to work independently with minimal supervision.

· Able to communicate messages clearly and concisely.

· Ability to maintain high-quality performance and constantly deliver results in a timely manner.

· Required to undergo Casino Regulatory Authority (CRA) checks.

How to Apply:

Ready to join Thatz? Send your resume to [email protected].

Shortlisted candidates will be contacted.

Equal Opportunity Employer:

We are committed to fair employment practices and consider all applications based on merit. We encourage diversity and do not discriminate based on race, religion, gender, or any other characteristic.

Data Protection:

Your privacy matters to us. By applying to this job advertisement, you consent to the collection, usage, and/or disclosure of your personal data in compliance with the Personal Data Protection Act.

Our Associate Recruitment Company:

Established in the Year 2000, Thatz Resources Pte Ltd(Agency License No. 04S4557) has been dedicated to matching top IT talent with our clients’ needs across all levels.

Stay Connected:

Follow us on Instagram, Facebook, LinkedIn, and Telegram to stay updated on our latest offerings and industry insights. Join our online community to explore endless possibilities with us!

Instagram: https://www.instagram.com/thatz_international

Telegram: https://t.me/EmployMebyThatz

Facebook: https://www.facebook.com/profile.php?id=100091735044533

LinkedIn: https://www.linkedin.com/in/thatz-recruiter-25234548

Stay Safe and Healthy!

Take care of yourself and those around you.

Job Description:

• Answering of calls, answering enquiries
• Providing answers to customers' feedback/complaints
• Redirecting calls when required

Requirements:

• GCE 'N/O/A' level or Diploma in any field
• Comfortable with engaging customers on the line
• Prior experience with a call centre role is preferred

Interested candidates can write in to Ann at [email protected]

Ann Goh Xin Ting

R1875289

Recruit Express Pte Ltd

E.A License: 99C4599

As a member of the Contact Centre, you will be responsible for scheduling appointments, promoting hospital services, handling enquires and feedback. You will also be involved in supporting service operations and deployment to improve customers' experience.

Responsibilities:

· Answer incoming calls from customers needing assistance in a variety of areas.

· Fulfill customer service functions.

· Answer questions, give explanation, and solve problems for customers.

· Complete special projects as assigned.

Requirements:

• Min GCE 'A' Levels or Diploma in any field
• Office hours, 5 days job
• No experience needed! All training provided
• Required to start work immediately

For interested applicants, please write in to [email protected]

(Attn: Call Centre- Leon)

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

• Handle sales orders, customer and client enquiries/complaints.

• Provide high service levels to the respective customers and clients.

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks

• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints

• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction

• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution

• Provide feedback to supervisor on improvement areas based on customer/client issues

• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system

• Maintain up-to-date information on processes, products, price lists, etc.

• Liaise with respective operations team for issues, follow-up and actions

• Establish and maintain good working relationships with clients/customers

Requirements:

• Min GCE N/O Level, Nitec or Dip in any discipline
• Prior Call Centre experience will be advantageous

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Call Centre Associate

Andrea Eunice Tan Min Er
(R23112594)
Recruit Express Pte Ltd
EA License No. 99C4599

The Radiographer/ Sonographer will be responsible for performing one or more of the following imaging procedures, and general ultrasound examinations to patients. The duties assigned will depend on his/her professional training and include:

• Responsible for the safety and welfare of the patient
• Versed in some of the modalities as follows :-
• Ultrasound
• Computer Tomography (CT Scan)
• MRI Scan
• Mammography
• X-Ray
• BMD

JOB REQUIREMENTS

• Degree in Radiography from a recognized institution & AHPC Certified in Singapore with minimum 3years or more of experience
• Qualified Sonographer with relevant Certification or Degree with at least 3 years of experience in SINGAPORE. Those with AHPC will be an added bonus.
• Able to work in a team or independently with minimum supervision
• Able to present a professional image and deliver top-quality customer service.

Only Shortlisted candidates will be notified

Envirodynamics Solutions Pte Ltd I EA License No.: 12C6285

Anna Toh I Reg. No: R23118739

Email CV to : [email protected]

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Data Center Engineer
• Working Location: Boon Lay
• Working Hours: 5 days, Mon – Fri (Morning Shift 6 AM – 2 PM / Afternoon Shift 2 PM – 10 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform periodic walk-through, validation of equipment status, amber lights check, etc.
• Review work order requests in the queue and respond to semi-routine work orders by adhering to commitment times.
• Escalate and expedite orders to appropriate teams upon standard operating procedures.
• Rack and stack semi-routine customer equipment tickets.
• Support datacenter standard operating cross-connect work order requests.
• Support standard operating testing and standard operating installations of customer assets.
• Support standard operating procedures of layer 1 cross-connect certification testing.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma / Degree in IT/Computer Science, or related field.
• Minimum 1 year of IT experience or equivalent.
• Prior working experience in a Data Center, Network or Server environment would be an added advantage.
• Must be comfortable with shift rotation.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66104 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

about the company

Our client is an American manufacturing company specialising in generators and engines for data centers, and we are looking for an experienced Sales Engineer to devise and execute sales strategies aimed at generating new business opportunities for the company.

about the job

• Identify potential clients to create new business opportunities. Assess business prospects by analyzing market strategies, deal requirements, and evaluating available options.
• Collaborate with local, regional, and global teams to secure and finalize new business deals. Build and maintain long-term relationships with key stakeholders and decision-makers at various management levels.
• Develop budget forecasts and sales volume targets for the Southeast Asia data center market
• Analysis of sales and market data to support business decision making.

skills and experience required

• Degree in Electrical/Mechanical engineering.
• Min. 5-8 years of sales experience in power generation business.
• Open to traveling up to 50% of the time.
• Strong knowledge and experience in data center power products, particularly generator set-ups.

To apply online please use the 'apply' function, alternatively you may contact Deneen at 9119-2824.
(EA: 94C3609/ R1985244 )

Customer Call Centre Executive

• Assists in handle and resolve all customer queries effectively and promptly.

• Delegate calls to respective technician.

• Escalating service support issue when required, and follow up on problematic calls.

• Review, verify and updating of completed jobs

• Preparation of supporting documents for credit and debit note.

• Any other adhoc duties assigned.

REQUIREMENTS

• Min GCE "N" Level and above with min 2 years of customer service experience in call center.

Salary: $3,300

Location: Walking distance from MRT

Interested candidates are welcome to email resume to [email protected] and CC to [email protected]

Location: Yio Chua Kang (Free pickup service from Yio Chu Kang MRT (to/fro)

Duration: 12 Months Contract

Working hours: 9am to 5.30pm (Mon to Fri); 8.30am to 1pm (Every Sat)

• Handle enquiries regarding full suite of products including personal and corporate accounts, loans, deposits, cards
• Troubleshoot issues and address customers' concerns promptly
• Provide product / service information when necessary
• Other ad hoc duties assigned

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Call Support Specialist/ Telemarketer (WFH, Remote Support) - Commission based

STAR CAREER is hiring Call Support Specialist/ Telemarketer (WFH, Remote Support).

If you are keen to Work from Home (WFH) as a Call Support Specialist/ Telemarketer (WFH, Remote Support).

We want you and we would like to journey with you to help you achieve your next career purpose that commensurate with an attractive benefit/ Commission and an integrated work life harmony.

Come, join our Team!

Interested applicants, we are waiting for you… wait no further and send over your MS word resume over to us.

Job Requirements

• Good track record in providing Customer Service/ Telemarketer.
• Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage
• Min. 2 years of Customer Service/ Telemarketer/ Cold-calling in a Call Centre environment experience.
• Experience working as a Telemarketer in a Bank or Contact Centre environment is highly desirable.
• Able to communicate effectively and professionally over the phone.
• Confident and pleasant personality
• Enjoy talking to people over the phone.
• Willing to learn the traits of recruitment.
• Able to work independently and as a team

**Incumbent must be CEI Certified or willing to go for the CEI course is required.

Candidate must be willing to take on a Commission base role.

Please contact us or apply in-confidence your update MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer - Commission based

Calling for Supermoms, Superdaddy, Superhero YOU!

YES! You are THE ONE! We are hiring Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer) who are keen to take on flexible-work arrangement as a Recruiter cum Telemarketer.

We want you and we would like to journey with you to help you achieve your next career purpose that commensurate with an attractive benefit/ Commission and an integrated work life harmony.

Come, join our Team!

Interested applicants, we are waiting for you… wait no further and send over your MS word resume over to us.

Job Requirements

• Good track record in providing Customer Service/ Telemarketer.
• Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage
• Min. 2 years of Customer Service/ Telemarketer/ Cold-calling in a Call Centre environment experience.
• Experience working as a Telemarketer in a Bank or Contact Centre environment is highly desirable.
• Able to communicate effectively and professionally over the phone.
• Confident and pleasant personality
• Enjoy talking to people over the phone.
• Willing to learn the traits of recruitment.
• Able to work independently and as a team

**Incumbent must be CEI Certified or willing to go for the CEI course is required.

Candidate must be willing to take on a Commission base role.

Please contact us or apply in-confidence your update MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Call Support Specialist/ Telemarketer (WFH, Remote Support) - Commission based

STAR CAREER is hiring Call Support Specialist/ Telemarketer (WFH, Remote Support).

If you are keen to Work from Home (WFH) as a Call Support Specialist/ Telemarketer (WFH, Remote Support).

We want you and we would like to journey with you to help you achieve your next career purpose that commensurate with an attractive benefit/ Commission and an integrated work life harmony.

Come, join our Team!

Interested applicants, we are waiting for you… wait no further and send over your MS word resume over to us.

Job Requirements

• Good track record in providing Customer Service/ Telemarketer.
• Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage
• Min. 2 years of Customer Service/ Telemarketer/ Cold-calling in a Call Centre environment experience.
• Experience working as a Telemarketer in a Bank or Contact Centre environment is highly desirable.
• Able to communicate effectively and professionally over the phone.
• Confident and pleasant personality
• Enjoy talking to people over the phone.
• Willing to learn the traits of recruitment.
• Able to work independently and as a team

**Incumbent must be CEI Certified or willing to go for the CEI course is required.

Candidate must be willing to take on a Commission base role.

Please contact us or apply in-confidence your update MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Description

• Industry/ Organization Type: Telecommunication Services
• Position Title: Facilities Technician (Data Center)
• Working Location: New Tech Park & Techlink
• Working Hours: Rotating 8-hour shifts (3 on + 3 off)
• Salary Package: Basic Salary + Shift Allowance ($300) + AWS + Variable Bonus + Medical & Flexi Benefits
• Duration: Permanent

Key Responsibilities

• Maintain and service building facilities, including electrical and mechanical systems.
• Perform minor repairs and improvements to buildings and equipment.
• Conduct routine preventive maintenance on building systems and infrastructure.
• Manage and oversee contractors and vendors to ensure cost-effective, quality repairs and maintenance.
• Provide engineering support during weekends, public holidays, or extended hours when necessary.
• To standby 24 hours on duty roster (will provide additional standby allowance).

APPLY NOW!!!

• Minimum ITE Certificate/Diploma in Mechanical/ Electrical Engineering, Facilities Management or related fields.
• With hands-on skill set in mechanical (ACMV) and electrical systems, with proficiency in maintenance, troubleshooting, and repair.
• Prior work in critical environments like Data Centres, Cleanrooms, or Semiconductor plants is an added advantage.
• Effective communication skills and ability to work as part of a team.
• Competent in using Microsoft Excel and Word.
• Good understanding of facility M&E (Mechanical & Electrical) systems.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #64875 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Jobscope:

• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.
• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customers

Requirements:

• Min GCE N/O Level, Nitec or Dip in any discipline
• Min 1 year of Call Centre / order processing experience

Healthcare industry

Up to $2.5K

West area

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Role: Customer Service Officer - Call Center

Duration: 12 months contract, renewable based on project / performance

Location: Pasir Panjang, Singapore

JD

• Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project), within Service Levels and to deliver pleasant Customer Experiences
• Follow-up on all outstanding incidents/cases
• Logged all calls reported into the case management system.
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management.

Requirements

• Minimum 1 year of call center experience
• Having good communication skills (speaking and writing)
• Ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.

Student Care Centre seeks Happy Positive Centre Heads!

Come and JOIN US at our HAPPY SCHOOL!

Job Description

Roles and Responsibility

• Responsible for the daily running of a Student Care Centre, including programme planning, curriculum development and implementing health & safety procedures.

• Staff supervision and mentoring

• Active network and relationship building with the parents and stakeholders.

• Possess a passion to reach out to and empower children and a self-motivated team player with strong interpersonal and communication skills.

• Be responsible for the overall smooth operation of Centre, meet the student enrolment targets

• Report to management on student enrolment, operational expenses, manpower and training.

• Overseeing administrative tasks such as Finance, GIRO Report, Student Care Fee Assistance (SCFA).

Requirements:

• Minimum diploma and above / WSQ Student-Care Certified / Possessing Qualifications in the field of community / social services is an advantage)

• Possess excellent work ethics and integrity

• Able to communicate effectively in both English and/or Mandarin

• At least 2 years of experience working with children. Those with supervisory experience will have an advantage.

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About The Team:

The mission of the TikTok Eng-AI Innovation Center is to explore cutting-edge AGI technologies, including but not limited to LLM, multi-modal LLM (video/image/audio/text/code), etc., to let machine better understand user creations on Tiktok platform. Regarding to video/image/audio/text, enhanced content understanding can bring better user experience of searching, recommendation, and can more accurately identify and defend internet abuse and fraud on our platform. Regarding to code, our developed LLM aims to automatically re-organize/optimize Tiktok codebase, and make the code/coding become more accessible for Tiktok engineers.

The main job directions include:

- Drive core technology development for large language model code direction, continuously optimizing code comprehension, reasoning, and generation capabilities.

- Focus on improving code comprehension, reasoning, and generation capabilities in real-world production codebases, improving TikTok service code performance and privacy compliance.

- Explore Code Agent capabilities suitable for actual business production environments, and improve TikTok R&D efficiency.

Qualifications

Minimum Qualifications

1. PHD or Master with top AI conference papers in ML/CV/NLP are required;

2. Excellent coding ability, data structures, and fundamental algorithm skills, proficient in C/C++ or Python, winners of competitions such as ACM/ICPC, NOI/IOI, Top Coder, Kaggle, etc. are preferred

3. In-depth research experience in Machine Learning, with a particular emphasis on Large Language Models (LLMs) and Generative AI

4. Excellent ability to analyze and solve problems, and be passionate about solving challenging problems

Preferred Qualifications:

1. Passion for technology, good communication skills and team spirit

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Our client is an established local bank, they are looking to hire a customer service officer to join their contact center.

Working hours:

5 working days per week - 4 weekdays 1 weekend

AM shift will be any 8 hours between 8am - 8pm

PM shift will be any 8 hours between 1pm - 12 midnight

Scope

• Deliver personalized service over the telephone to customers in call center on banking products, accounts and service enquiries in an effective and efficient manner.

• Ability to understand customers' needs and provide appropriate solutions and attention

• Identify cross-sell opportunities during customer interaction

• Consistently deliver excellent quality service to customers to achieve total customer satisfaction

• Solicit customers' feedback and identify problem trends for improvement actions

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Our client is an established local bank, they are looking to hire a customer service officer to join their contact center.

Working hours:

5 working days per week - 4 weekdays 1 weekend

AM shift will be any 8 hours between 8am - 8pm

PM shift will be any 8 hours between 1pm - 12 midnight

Scope

• Deliver personalized service over the telephone to customers in call center on banking products, accounts and service enquiries in an effective and efficient manner.

• Ability to understand customers' needs and provide appropriate solutions and attention

• Identify cross-sell opportunities during customer interaction

• Consistently deliver excellent quality service to customers to achieve total customer satisfaction

• Solicit customers' feedback and identify problem trends for improvement actions

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Rate:$10/hr

Working Hours: Office Hours / 5.25 days

Job Description:

• provides frontline services in areas such as the scheduling of appointments
• payment collection
• liaising with patients and caregivers
• providing financial counselling.

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Replying emails and responding to enquiry
• Handle complaints and assist in answering doubts
• Answer phone calls using telephone standards, handle enquiries, record and convey messages.
• Assist the supervisor in day-to-day operations and management.
• Any other general duties/ad-hoc projects as assigned by immediate supervisor

Requirements

• Min GCE N/O level or Nitec in any discipline
• Call center experience (Any industry) or frontline customer service healthcare experience will be an added advantage.

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Call Centre Associate

Andrea Eunice Tan Min Er
(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Job Description

• Manage large amounts of incoming phone calls
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Requirement

• Must Commit full 3 months
• Able to start immediately

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Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Summary:

We are looking for a dedicated and customer-focused Call Consultant to join our team. The successful candidate will be responsible for managing inbound and outbound calls, providing exceptional customer service, and resolving customer inquiries and issues efficiently. This role involves working closely with the Sales Consultant to understand client needs, providing information about our products and services, and ensuring a positive customer experience.

Key Responsibilities:

• Handle inbound and outbound calls professionally and courteously.
• Provide accurate information about products and services to customers.
• Resolve customer inquiries and issues promptly and effectively.
• Document and update customer information in the database.
• Follow up with customers to ensure their issues are resolved.
• Maintain a high level of customer satisfaction by providing excellent service.
• Identify opportunities to upsell or cross-sell products and services.
• Work closely with Sales Consultants to understand client needs and provide support in converting leads into clients.
• Schedule appointments and follow-ups for Sales Consultants.
• Adhere to company policies and procedures during all customer interactions.
• Participate in training sessions to improve knowledge and performance.
• Collaborate with team members to achieve departmental goals.
• Keeping updated on latest immigration knowledge.
• Any other adhoc duties as required.

Qualifications:

• GCE O Levels or equivalent.
• Minimum of 1 year of experience in a call center or customer service role.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to handle high call volumes and work under pressure.
• Proficiency in Microsoft Office and call center software.
• Fluent in English; proficiency in additional languages is a plus.
• Positive attitude and strong work ethic.
• Ability to work independently and as part of a team.

Preferred Qualifications:

• Experience in a sales or telemarketing role.
• Candidates with prior experience within immigration industry is preferred
• Familiarity with the products and services offered by our company.

What We Offer:

• Competitive Basic Salary
• Attractive tiered-commission structure with incentives
• Professional development and training opportunities.
• A supportive and inclusive work environment.
• Opportunities for career advancement.